AASTRA 7433ip User Guide
USER GUIDE6/1553-DBC 433 01D20120222
Aastra 7433ip
IP Phone for MX-ONE™
T WulfftwulffHFAastra Telecom Sweden ABXXXXXXXHFEABKCM/DP
USER GUIDE
Copyright
© Copyright Aastra Telecom Sweden AB 2012. All rights reserved.
No parts of this publication may be reproduced, stored in retrieval
systems, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without prior written
permission of the publisher except in accordance with the following
terms.
If this publication is made available on Aastra media, Aastra gives its
consent to downloading and printing copies of the content provided in
this file only for private use and not for redistribution. No parts of this
publication may be subject to alteration, modification or commercial use.
Aastra will not be liable for any damages arising from use of an illegal
modified or altered publication.
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IP PHONE FOR MX-ONE™
1 Important User Information
TRADEMARK
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks herein are the property of their respective owners.
DISCLAIMER
While every effort has been made to ensure accuracy, Aastra will not be
liable for technical or editorial errors or omissions contained within this
documentation. The information contained in this documentation is
subject to change without notice.
DECLARATION OF CONFORMITY
Hereby, Aastra Telecom Sweden AB, Box 42214,
SE-126 17 STOCKHOLM, declares that this product(s) is in conformity
with the essential requirements and other relevant provisions of the
European Directive 1999/5/EC (R&TTE Directive).
Details to be found at www.aastra.com/sdoc
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I
MPORTANT USER INFORMATION
FCC Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
HAC (Hearing Aid Compatible)
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IP PHONE FOR MX-ONE™
IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
• Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or near
a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the
leak.
• Use only the power cord indicated in this manual.
SAVE THESE INSTRUCTIONS
IMPORTANTES MESURES DE SÉCURITÉ (FRANÇAIS)
Certaines mesures de sécurité doivent être prises pendant l’utilisation
de matériel téléphonique afin de réduire les risques d’incendie, de choc
électrique et de blessures. En voici quelques unes:
• Ne pas utiliser l’appareil près de l’eau, par exemple, près d’une
baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans
un sous-sol humide ou près d’une piscine.
• Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil)
pendant un orage électrique. Ceci peut présenter un risque de choc
électrique causé par la foudre.
• Ne pas utiliser l’appareil téléphonique pour signaler une fuite de
gaz s’il est situé près de la fuite.
• Utiliser seulement le cordon d’alimentation indiqué dans ce
manuel.
CONSERVER CES INSTRUCTIONS
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I
MPORTANT USER INFORMATION
INTRODUCTION
These directions for use describe the user procedures to handle the
features available for the Aastra 7433ip phone.
This document is valid for MX-ONE Telephony System -– Telephony
Switch and MX-ONE Telephony System – Telephony Server. Whenever
only one system is applicable, this is specifically stated in the document.
All the procedures, suffix digits, tone messages and times used in this
document are according to the standard application system.
Not all exchanges are equipped with all features. By categorization, it is
possible to vary the number of features assigned to each individual
extension. This can affect the display information. The person or department responsible for telecommunications in your organization, will
inform you of which features have been assigned to you.
The phone supports Dynamic Host Configuration Protocol (DHCP) for
determination of IP addresses.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Note: Be careful not to keep credit cards near the phone, since they
may be demagnetized due to the strong magnets in the phone.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Important Safety Instructions
Save these instructions. Read these safety instructions before use.
Note: When using your telephone or connected equipment, the
following basic safety precautions should always be followed to
reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment user guide or other documentation.
• Always install equipment in a location and environment for which it
is designed.
• For mains powered telephones: Only operate with the mains power
voltage indicated. If you are uncertain of the type of power supplied
to the building, consult property management or your local power
company.
• For mains powered telephones: Avoid placing the telephone power
cable where it can be exposed to mechanical pressure as this may
damage the cable. If the power supply cord or plug is damaged,
disconnect the product and contact qualified service personnel.
• The handset’s earcap region is slightly magnetic and may pick up
small metallic objects, such as 26/6 gauge staples. Check the
earcap region for metallic objects before use.
• Do not make any changes or modifications to equipment without
seeking approval from the party responsible for compliance. Unau-
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IP PHONE FOR MX-ONE™
thorized changes or modifications could void the user authority to
operate the equipment.
• Do not use the telephone to report a gas leak in the vicinity of the
leak.
• Do not spill liquid of any kind on the product or use the equipment
near water, for example, near a bathtub, washbowl, and kitchen
sink, in a wet basement or near a swimming pool.
• Do not insert any object into equipment slots that is not part of the
product or auxiliary product.
• Do not disassemble the product. Contact a qualified service agency
when service or repair work is required.
• Do not use a telephone (other than cordless type) during an electrical storm.
Disposal of the Product
Your product should not be placed in municipal waste. Please check
local regulations for disposal of electronic products.
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ASTRA 7433IP DESCRIPTION
2 Aastra 7433ip Description
The Aastra 7433ip phone (see figure below) has a three line display with
2 soft keys and 2 navigation keys. The phone also has a standard key
pad, and function keys.
Most features are activated from the function keys and the menus shown
in the display. For more information on function keys, see 2.3 Function
Keys on page 13 and for the display, see 2.4 Display on page 14.
Note: Clean the phone with a cloth slightly moistened with a mild soap
solution.
Figure 1: Aastra 7433ip Front View
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IP PHONE FOR MX-ONE™
Aastra
7433ip
2.1 Cabling
All connections at the back of the phone are marked for easier identification, see figure below.
Net
Net
PC
Figure 2: Aastra 7433ip Back View
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Table 1 Phone Connections
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ASTRA 7433IP DESCRIPTION
Type of
Connection
Description
Power inlet
The phone is powered by an external AC/DC
adapter (see details below) or, alternatively, over a
Power over Ethernet (PoE) switch.
• If you use the external power adapter, connect
one end of the adapter to the phone connection
marked , and the other end to a power
outlet.
• If you use the PoE connection, you only have to
connect the phone to the LAN.
LAN inlet
Connect one end of the Ethernet cable to the phone
connection marked Net, and the other end to a LAN
connection.
The phone conforms to the 802.1x standard for LAN
authentication.
If the phone is equipped with a gigabit Ethernet unit
(DBY 412 02) and connected to a gigabit LAN, it
can be powered by a power adapter, or by a power
ethernet switch.
PC inlet
Connect one end of the PC cable to the connection
marked , and the other cable end to a RJ45
connection on your PC.
When the phone is starting up (booting), a
connected PC will lose network connection for a few
seconds.
Handset connector
Connect the handset to the connection marked .
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IP PHONE FOR MX-ONE™
Note: The phone does not work during power failure, unless powered
through a PoE.
The phone can be powered either from the network or from a 5 V AC/DC
plug-in power adapter. Only use the plug-in adapter (power supply)
listed below, or an adapter approved by your local retailer.
• RES 141 319/1 for the EU market except for the UK
• RES 141 319/2 for the US market
• RES 141 319/3 for the UK market
For other markets the power adapter can be locally sourced.
2.2 Foot Console
Your phone is equipped with a foot console. This console is available in
two variants; it can be a stand only, or have a built-in option unit. For
more information on option unit, see section 2.10 Option Unit on page
24.
It is possible to adjust the angle of the phone by tilting the foot console,
see figure below.
Figure 3: Tiltable Foot Console
To install the foot console, do the following:
1. Attach the foot at the arrows on the back of the phone.
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2. Press until you hear a click sound.
2
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ASTRA 7433IP DESCRIPTION
1
Note: If you wish to remove the foot console, pull the console firmly
towards you to release it before removing it from the phone.
3. Connect the cables, see 2.1 Cabling on page 9.
4. Attach the Electrostatic Discharge (ESD) cover on the back of the
phone to protect the connectors from ESD. For this you need a
screwdriver.
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IP PHONE FOR MX-ONE™
2.3 Function Keys
The phone is equipped with a standard alpha numeric keypad and a set
of function keys. The function keys are described below.
Settings
Pressing this key opens the settings menu, see 13
Settings on page 85 for more information.
Contacts
Pressing this key opens the list of contacts in your
phone. For more information on contacts, and what to
do from this menu, see section 8 Contacts on page 59.
Call List
Pressing this key opens the call list. The phone keeps
a call list of 50 positions listing answered incoming
calls, outgoing calls, and missed and rejected calls.
Icons representing incoming, outgoing, and missed
calls are displayed to the left of the number. For
information on how to use the call list, see 5.4 Redial
Calls on page 45.
Messages
Pressing this key opens the message menu.
Mute
Pressing this key during conversation, switches the
microphone off.
If the key is pressed when the phone is in idle state,
silent ringing is activated, and the indicator is on. Press
any key to deactivate silent ringing.
Volume
Pressing the volume keys adjusts the volume level of
the ring signal and incoming speech in the handset, or
loudspeaker.
Loudspeaker
Pressing this key enables handsfree connection.
Handsfree is not fully available. It is possible for a
Aastra 7433ip user to hear the other party, but it is not
possible for the other party to hear the Aastra 7433ip
side.
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2.4 Display
14 May 2010 16:45
12345 John
more...
Availability
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ASTRA 7433IP DESCRIPTION
Line keys
The three line keys are available for both incoming and
outgoing calls.
Clear, restart
Press this key to disconnect an ongoing call.
Pressing this key when working from the menus, will
take you one step back.
The phone display consists of three rows, each with 24 characters. The
two uppermost rows display icons and text, conveying information about
features, time and date, owner ID, and so on. The third row displays
context dependent soft keys that you use to make selections in the
display.
When a scroll bar is visible at the right in the display, there are more
options than the ones currently shown. Use the navigation keys to scroll
the list. The content depends on the traffic state and which actions are
performed at the moment.
It is possible to change the contrast of the display, see 13.3.1 Modifying
Contrast on page 88.
You can also change the display menu language and the date and time
presentation, see 13 Settings on page 85.
Note: All names and numbers presented in the displays in this user
guide are examples.
2.4.1 Idle phone (idle mode)
When the phone is in idle mode, the display shows the time and date
information on the first row, and your name or extension number on the
second row.
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IP PHONE FOR MX-ONE™
1 Missed 16:45
12345 John
more...
Availability
FollowMe To 54321 16:45
12345 John
more...
Availability
12345 16:45
Anna
more...
Hold
0:02:18
If you have unanswered calls, these are indicated in the idle phone
display.
If follow-me is activated, this is also indicated in the idle phone display.
2.4.2 Outgoing call
During an outgoing call, the display shows the traffic information and the
dialed name (if available) and number.
2.4.3 Display Icons
Depending on the phone mode, one or more icons in table 2 on page 15
may appear in the display.
Table 2 Display Icons
Display
icon
Volume level bar
Indicates the ring signal volume in idle or ringing mode, or
in speech mode, the loudspeaker or earpiece volume.
Security
Indicates that the ongoing call is secure between the A and
B party. The media (speech) and the signalling are
encrypted.
Access warning
Flashes when the access to system services is reduced
(some system services do not work).
Description
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ASTRA 7433IP DESCRIPTION
Display
icon
Description
New missed call(s)
Indicates new missed and not checked incoming call(s).
The number beside the symbol indicates how many times
this caller has tried to call your extension.
Missed call(s)
Indicates new missed but checked incoming call(s). The
number beside the symbol indicates how many times this
caller has tried to call your extension.
Incoming call
Indicates an answered incoming call.
Outgoing call
Indicates an outgoing call.
Bar indicator
Indicates the shown part of the total list and where it is
positioned in the total list.
Setting indicators
Filled symbol indicates the current setting in the shown list
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IP PHONE FOR MX-ONE™
more...
Availability
Log off <user>
Log on Temporary user
My Presence
Follow-me
External Follow-me
My Profile
My mobile phone
Free on Busy:ON
Log on with:
See Settings menu
2.5 Display Menu Structure
In the sections below, the phone menus are described in brief. For a
detailed description of the various menu options, please see the appropriate section in this manual.
Note: Depending on the phone configuration, the menus in your phone
may differ in content from the menus displayed in the following
sections.
2.5.1 Idle Mode
When the phone is in idle mode, soft keys more... and Availability are
shown. See figure below for a description of which features are available
when you press either the more... or Availability key.
Figure 4: Idle menu structure
2.5.2 Settings
Pressing the key activates the Settings menu. See figure below for
a description of the menu structure.
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ASTRA 7433IP DESCRIPTION
Figure 5: Settings menu structure
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IP PHONE FOR MX-ONE™
Anna
Michael
more...
Call
13:23
Show missed calls / all calls
Details:
[
call list entry
]
Add to Contacts: [call list entry
]
Add to shortcut: [call list entry
]
Delete: [call list entry
]
Delete all calls in list
Exit Call List
12 May
2.5.3 Contacts
Pressing the key activates the Contacts menu. See figure below for
a description of the menu structure.
Figure 6: Contacts menu structure
2.5.4 Call List
If there is a missed call, the lamp at the key is flashing and there is
an information text in the display.
Press the key to look in the Call List.
If you have missed calls, these will be shown and if you also want to
check the outgoing and answered incoming calls, press more... and
Show all calls. You can switch back to the list with missed calls by
pressing more... and Show missed calls.
The figure below shows the different options in the call list.
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Figure 7: Call list menu structure
2.5.5 Message
Pressing the key activates the Message menu. See figure below for
a description of the menu structure.
Figure 8: Message menu structure
2.6 Indicators
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ASTRA 7433IP DESCRIPTION
Indicators on the phone keys indicate line status using different flash
patterns, see below.
Off
The feature is not active.
Steady light
The feature is active.
Steady light can also indicate that a feature or setting is being
programmed.
Slowly flashing
The line (or feature) is put on hold.
Rapidly flashing
An incoming call.
Can also indicate an error.
Light with short breaks
Ongoing call.
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2.7 Tones and Signals
It is possible to set different ring signals on the phone. For a description
on how to change signals, see section 13.2.1 Changing Ring Signals for
Incoming Calls on page 87. To distinguish between different call types,
that is, internal, external and callback calls, the signal you choose is
used with different ring cadences, see 2.7.1 Call Type Characteristics on
page 21. It is also possible to distinguish between callers by assigning
contacts their own ring signal, see section 8.2.1 Adding a New Contact
on page 60.
One other option is to use a melody instead of the ring signal, see
section 13.2.1.1 Downloading Melodies on page 87.
2.7.1 Call Type Characteristics
The ring signal for incoming calls alert in three different ways depending
on the type of incoming call. The signals shown in this section are the
most used signals worldwide. Many markets use signals that are
adapted for the local standards. If you get a signal that is not described
or you cannot identify, ask the system administrator.
Note: At a second incoming call, the phone rings only the first period
and with a low level by default. The alerting type can be changed,
see section 13.2.2.1 Changing Alert For Incoming Calls on page
88. This is valid for both the internal and external ring signal.
Internal ring signal
External ring signal
Recall signal (Callback reminder)
If a melody is used instead of the ring signal, there is no difference
between internal and external calls. The callback signal cannot be a
melody, the default ring signal number 5, is used instead.
2.7.1.1 Ringing Volume
Use the Volume keys to adjust the ring volume. The new volume setting
is stored.
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Note: The volume will return to the default level in case of a power
failure.
2.7.1.2 Mute Ring Signal
To suppress the ring signal for an incoming call, do the following:
1. Press the key.
The ring signal is switched off for the current call, and the phone is
automatically set to Silent Ringing.
2. Answer the call.
2.7.1.3 Silent Ringing
If you do not want to be disturbed by the ring signal but still want to be
able to answer an incoming call, you can switch off the ring signal.
Incoming calls are only indicated by a flashing line lamp and display
information.
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ASTRA 7433IP DESCRIPTION
When the phone is in idle mode, or when ringing:
1. Press the key to switch off the ring signal.
The indicator is on to indicate silent ringing.
Note: The ring signal will be switched on automatically the next time you
lift the handset or press any key.
2.7.2 Tone Characteristics
Different ring tones sound with different cadences, see the list below.
Dial tone
Special dial tone
Ring tone or queue tone
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Busy tone
Congestion tone
Vacant number tone
Call waiting tone or verification tone
Intrusion tone
Conference tone*
Connection in progress tone
On hold
* The conference tone can be disabled by the system administrator.
Note: The tones above are the most commonly used tones worldwide.
Many markets use a differing tone for one or more situations.
2.8 Handset Mode
The handset mode means that you lift the handset in order to make or
answer a call. The features and processes described in this manual are
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based on the handset mode, but it is possible also to make and answer
calls in handsfree mode, that is, without lifting the handset.
2.9 Handsfree Mode
It is not possible to make and answer calls without lifting the handset, but
it is possible to monitor calls, see below.
2.9.1 Monitoring
With the Aastra 7433ip phone, it is possible to make and answer calls,
and to monitor the progress of a call without lifting the handset, but you
have to lift the handset for the other person to hear you.
Answer a call Press the line button that indicates an
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ASTRA 7433IP DESCRIPTION
incoming call (the button's indicator is
flashing). You must lift the handset for the
calling person to be able to hear you.
Make a call Dial the number you want to call. When
Clear a call Replace the handset.
2.10 Option Unit
It is possible to install an option unit in the phone. The option unit, which
is built into the foot console, provides the phone with a gigabit Ethernet
interface and an extra bell and busy signal.
Gigabit Ethernet
The option unit offers a gigabit Ethernet interface module, the
purpose of which is to pass on gigabit traffic to the PC connected
to the IP terminal. The phone itself does not require the gigabit
speed.
someone answers, you need to pick up
the handset for the called person to be
able to hear you.
Extra bell and busy signal
The option unit offers an interface for auxiliary equipment, such as
an external bell or a busy signal indicator. There are three alternatives using this function:
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IP PHONE FOR MX-ONE™
• Busy Signal. The busy signal is activated in off-hook mode.
Can be used to control a Do-not-disturb lamp at the door.
• Extra Bell. The extra bell is activated parallel to the ring
signal.
• Combined Bell/Busy. A combined busy signal and extra bell.
Steady active in off-hook mode, and flashing when the phone
rings. Can be used for lamp indication in an office landscape,
for example.
2.10.1 Installing an Option Unit
To install the option unit, do the following:
1. Log off the phone and disconnect the power from the phone to
avoid electrostatic discharges, ESD.
2. Connect the ribbon cable to the phone, making sure the cable does
not get stuck.
3. Attach the option unit at the arrows on the back of the phone. Press
until you hear a click sound.
Note: Avoid touching the contacts when you connect the ribbon cable.
4. Connect the cables to the option unit and attach the rubber piece
as showed in the figure below.
Apart from the PC and LAN cables, you need connect the auxiliary
cable for an extra bell or busy lamp.
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ASTRA 7433IP DESCRIPTION
Note: Unless the LAN cable is connected to the port marked Net on the
option unit, the phone will not work.
5. Attach the ESD covers on the back of the phone to protect the
connectors from ESD. For this you need a screwdriver.
2.10.2 Removing an Option Unit
To remove the option unit, do the following:
1. Disconnect all cables attached to the option unit.
2. Press the unit in the opposite direction to when you installed it.
3. Disconnect the ribbon cable.
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2.11 Wall Mounting
The phone can be wall mounted. For detailed information on how to do
this, please see the installation card which comes with the phone.
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3 Starting the Phone
This chapter describes how to start the phone, and how to log on and off.
It also describes free seating, and how to check which software version
is used.
All system settings for your phone must be set by the system administrator before you can use the phone.
Note: Depending on the settings in your network and telephony system,
the startup procedure in your phone may differ from the one
described in this manual. Check the display on your phone and
read the applicable sections.
3.1 Starting and Logging On
S
TARTING THE PHONE
To start the phone, connect the required cables, see 2.1 Cabling on
page 9. When the phone is connected to the network, the startup procedure starts automatically.
3.1.1 Logging On To the Network
If LAN access control is displayed when you start the phone, you need
to log on to the network before logging on to the telephony system.
To log on to the network, do the following:
1. Enter the user ID and press Log on.
2. Enter the password and press Log on.
Note: If you do not know your user ID or your password, contact
the system administrator.
3. The phone receives the network settings. If it fails, please try again.
If receiving network settings fails one more time, please contact the
system administrator.
Note: If the user ID or password is not accepted, the following
message is displayed: “Failed Authentication! Check User
ID/Password!” Then press Retry and make a new logon attempt.
Should the logon fail again, please contact the system administrator.
4. The phone receives the phone settings. If it fails, the phone will use
the latest settings.
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IP PHONE FOR MX-ONE™
5. If a new software version is available, you will be notified via a
display message.
3.1.2 Logging On To the System
When the phone is logged on to the network, there are three possible
scenarios:
• The phone is ready to use. This means that the phone logs on automatically to the telephony system.
• You have to log on the phone to the telephony system with an
extension number.
• You have to log on the phone to the telephony system with both an
extension number and password (or PIN code).
Note: The PIN code can be changed by the user (see 13.7.1 Changing
PIN Code on page 92), whereas the password can only be set by
the system administrator.
If you are required to log on the phone to the telephony system, you are
prompted to enter your extension number, or your password (or PIN
code), or both.
To log on to the telephony system, do the following:
1. Enter your extension number and press Log on
2. Enter the password (or PIN code), if required, and press Log on
again.
Note: If the extension number or password is not accepted, the
following message is displayed: “Failed User Log on! No calls!”
Then make a new logon attempt. Should the logon fail again,
please contact the system administrator.
The phone does not work during power failure. After a power failure the
phone automatically restarts. When the phone is starting up (rebooting),
any PC that is connected to the phone will loose its network connection
for about 10 seconds.
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3.2 User Type Modes
There are three user type modes:
Free User: You need to log on to the telephony system to be able to use
the phone, and you are allowed to log off the phone. This is the most
common mode.
Permanent User: The phone is always logged on with a default number.
You cannot log on or log off. This mode can be used for phones in, for
example, receptions.
Temporary User: The phone is always logged on with a default number,
but you can log on with your own extension number and get access to
your user profile. This mode can be used in a free seating environment.
Note: Viewing and changing user type modes require administrator
rights.
3.2.1 Free User
S
TARTING THE PHONE
When log off is allowed, the phone must be logged on (registered) to the
telephony system to be used. When the phone is logged off, the display
will look like in the figure below. If the emergency call function is enabled,
it is possible to make emergency calls. For more information on emergency calls, see 5.3 Emergency Calls (SOS Calls) on page 43.
Figure 9: Logon screen when log off is allowed
The last extension number used (by the previous user) remains until
changed.
To log on with your own extension number, do the following:
1. Enter your extension number. If it already appears in the display,
skip to step 2.
The displayed number is erased automatically when you start
entering new digits. The display shows your entered digits.
2. Press Log On.
3. Depending on the configuration, you are logged on automatically,
or prompted for login details.
• If a password (or PIN code) is not required, the phone logs on
automatically.
6/1553-DBC 433 01 Uen D 2012-02-22 30
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