Aastra 6757 User Manual
Aastra 5000 Communications Systems
User’s Guide
Aastra 6757
Terminal
Contents
Description of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
LEDs associated with the programmable keys . . . . . . . . . . . . . . . . . . . 9
Alphanumeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standard codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Calling modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the hands-free mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the headset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the group listening mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Use the intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the pre-dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting the listening volume level . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Dialling the number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Use of the LNR function (last number redial) . . . . . . . . . . . . . . . . . . . 17
Calling an attendant (switchboard) . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Calling a party back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To call a party from a directory by name: . . . . . . . . . . . . . . . . . . . . . . 18
Using the automatic redial function . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Notifying the party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the store and redial function . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Receiving a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting the ring volume level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Interrupting the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Diverting calls to another extension . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Intercepting a call intended for another extension
. . . . . . . . . . . . . . . . 22
1
Contents
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the mute function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Recording the conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Placing the party on hold and resuming the call on the same phone . .25
Placing a party on hold and resuming the call on another phone . . . .25
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Calling a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Answering a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Switching between two parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Releasing one of the parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Other features available during a call . . . . . . . . . . . . . . . . . . . . . . . . . .28
Viewing the stored numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Outbound call log (LNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Consulting the outbound call log: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Calling a party from the outbound call log . . . . . . . . . . . . . . . . . . . . . .31
Storing the name and/or number in the private directory . . . . . . . . . . .32
Deleting a record from the outbound call log . . . . . . . . . . . . . . . . . . . .32
Deleting all records from the outbound call log . . . . . . . . . . . . . . . . . .33
Private directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Accessing the private directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Creating a record in the private directory . . . . . . . . . . . . . . . . . . . . . . .35
Modifying and deleting a record in the personal directory . . . . . . . . . .36
Personalising the titles of t he li sts in the private directory . . . . . . . . . .37
Searching by name in the private directory . . . . . . . . . . . . . . . . . . . . .38
Browsing a list of the private directory . . . . . . . . . . . . . . . . . . . . . . . . .38
Calling from the private directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Deleting the lists of the private directory . . . . . . . . . . . . . . . . . . . . . . .39
2
Contents
Directories of abbreviated numbers . . . . . . . . . . . . . . . . . . . 40
Programming a personal abbreviated number . . . . . . . . . . . . . . . . . . 40
Modifying or deleting a personal abbrevia ted number . . . . . . . . . . . . 41
Calling a personal abbreviated number . . . . . . . . . . . . . . . . . . . . . . . 41
Dialling a common abbreviated number
Inbound call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing the incoming call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Calling a party from the inbound call log . . . . . . . . . . . . . . . . . . . . . . . 44
Storing the name and/or number in the private directory . . . . . . . . . . 44
Deleting a record from the inbound call log . . . . . . . . . . . . . . . . . . . . . 45
Deleting all records from the inbound call log . . . . . . . . . . . . . . . . . . . 45
Information directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Checking the information directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making entries in the information directory . . . . . . . . . . . . . . . . . . . . . 47
Internal names directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . . . 42
Checking the internal names directory . . . . . . . . . . . . . . . . . . . . . . . . 49
Calling an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
External names directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Checking the external names directory . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling an external party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Programming a key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Deleting, modifying and exiting the programming . . . . . . . . . . . . . . . . 56
Identifying the programmed keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3
Contents
The call forwarding function. . . . . . . . . . . . . . . . . . . . . . . . . . 58
Forwarding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Cancelling a forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Programming forwarding on a programmable key . . . . . . . . . . . . . . . .60
Overriding the call forwarding function . . . . . . . . . . . . . . . . . . . . . . . . .61
Voicemail function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring and customising your voice mailbox . . . . . . . . . . . . . . . . .63
Activating the forwarding of calls to the voice mailbox . . . . . . . . . . . . .64
Calling up new messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Programming the access codes on a programmable key: . . . . . . . . . .65
Multi-key function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Programming the multi-key fu nction . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Communicating with the multi-key function . . . . . . . . . . . . . . . . . . . . .68
Multi-line function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Programming the multi-line function . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Communicating with the multi-line function . . . . . . . . . . . . . . . . . . . . .73
Supervision function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Programming the supervision function . . . . . . . . . . . . . . . . . . . . . . . . .75
Communicating with the supervision function . . . . . . . . . . . . . . . . . . .76
Folder function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Programming the folder function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Communication with your privileged parties . . . . . . . . . . . . . . . . . . . . .78
Communication with your non-privileged parties . . . . . . . . . . . . . . . . .80
Filter function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Programming the filter funct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Communicating with the filter function . . . . . . . . . . . . . . . . . . . . . . . . .83
4
Contents
Login/Logout function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Restoring your subscriber rights on a general-purpose phone . . . . . . 85
Restoring your subscriber rights on your own phone . . . . . . . . . . . . . 86
Release a phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Showing the identity of the subscriber of a phone . . . . . . . . . . . . . . . 87
Agenda function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Programming the agenda function . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Consulting your appointments to modify or cancel one of them . . . . . 89
"Do not disturb" function. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using the "Do not disturb" function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Overriding the "Do not disturb" function . . . . . . . . . . . . . . . . . . . . . . . 91
Programming the "Do not disturb" function on a programmable key . 91
Other functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Replace function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The identity presentation function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Notification function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Out-of-office fun ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
The line protection function during data transmission . . . . . . . . . . . . . 96
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Activating the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Calling an external party from the locked phone . . . . . . . . . . . . . . . . . 97
Calling an emergency number from the locked phone . . . . . . . . . . . . 98
Deactivating the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Selecting and adjusting the phone ringer . . . . . . . . . . . . . . . . . . . . . . 99
Adjusting the screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Adjusting the volume of the beeps heard when a key is pressed . . . 101
Personalising the phone’s secret code . . . . . . . . . . . . . . . . . . . . . . . 101
5
Contents
Associating a directory to the call b y name function (ABC key) . . . . .102
Choosing the phone language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Programming the connection of a headset . . . . . . . . . . . . . . . . . . . . .103
Installation of the terminals in the range . . . . . . . . . . . . . . . 105
Package content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Marketing Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Installation of the M670 module on the Aastra 6757 terminal . . . . . . .109
Programmable key equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Tips and safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Miscellaneous tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Glossary (terms you should know) . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Troubleshooting Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
6
Description of the phone
2
4
3
5
17
12
13
14
15
16
6
7
8
9
10
1
2
11
Description of the phone
Overview
1 Message indicator
2 5 programmable keys with LED indicators whose
3 Key reserved for pagination (#1 to #4), which can be
4 LCD screen
5 5 interactive keys plus 1 ke y for direct access to the call by
Signalling of incoming calls and message notification
identifiers must be entered via the alphanumeric keypad:
Each of these keys enables you to:
• Store a call number
• Program a feature, a supervision function or a series of
• Use the multi-key function
• Use the multi-line function
used to program 3 times 5 other keys (total of 20 touches
programmable keys).
name function (ABC).
codes…
7
Description of the phone
6 Navigation keys:
7 The green key can be used to:
8 The Tools key can be used to access:
9 The Directory key,
10 R key (flashing):
• The or keys can be used to display sections or
records,
• The or keys can be used to display additional
information or to def ine a setting.
• Answer an incoming call in hands-free mode,
• Call again, in standby or in communication, the last
number dialled (redial fu nction), or to access th e outbound
call log,
• Call a displayed number, while consulting logs and
directories.
• The programming of the keys (num be rs and functi ons ),
• The settings of the phone (ringing and contrast),
• The personalisation of the phone (management of
directories/cleari ng of logs),
• Private informatio n,
• The entry of the identifiers of the programmable keys.
communication to
• Consult directories and call logs and make calls from
them,
• To call a party by name,
• To consult the priv ate inform ati on .
• can be used during an ongoing call to dial a number
(e.g. call a second party).
Key for direct access to the voice mailbox:
• can be used in standby for an automatic callback of the
voice mailbox, with or without a message notification.
can be used in standby and in
:
11 + / - keys:
12 The red key can be used to:
13 OK key
14 L1/L2 programmable keys, with associated indicators:
8
• these keys have the same functions as the keys
keys or of the browser.
• They allow to set the ring tone for calls.
• S top the ringing durin g an inbound call (th e message LED
continues to flash),
• Terminate an ongoing call,
• Reset a setting or exit a programming sequence during
programming.
Can be used to validate an option, setting or input.
These keys can be used for the same programming
functions as the keys on the upper part of the phone, but
they have no associated labels.
Description of the phone
15 The Speaker key, can be used for the following:
16 The Secret key can be used during an ongoing call:
17 Alphanumeric keypad:
• Activate and deactivate the intercom function in standby,
• Answer an incoming call in hands-free mode,
• Activate the group listening and the hands-free mode
during an ongoing call.
The associated ind icator lights up or flashes as appr opriate.
• To cut off the mic (handset, hands-free mode or headset
microphone) during a call for a private conversation.
The associated indicator lights up to indicate that the
function is activated.
• Allows to dial numbers or to enter text.
The navigation keys
The navigation keys are used to scroll through the different sections or records and to
make a selection. The different menu items can be consulted in vertical and in horizontal
direction.
The keys and are used to display:
• A section or a record.
The and keys are used to:
• Make a setting in the selected section,
• Access additional information in a selected section or record.
LEDs associated with the programmable keys
They are used to display the status of the line or programmed function:
• inbound call: indicator flashing slowly,
• party on hold: indicator flashing rapidly,
• phone on line or function activated: indicator continuously lit,
• line free/function deactivated: indicator off.
9
Description of the phone
Alphanumeric keypad
The alphanumeric keypad is used to enter letters and digits. The entry is based on the
equivalence of the keys with letters or signs.
To enter a text:
• Select the required character by successively pressing the
corresponding key.
Example:
• On pressing the key 2 once, the letter A is displayed,
• On pressing the key 2 a second time, the letter B is displayed,
• On pressing the key 2 a third time, the letter C is displayed,
• On pressing the key 2 a fourth time, the numeral 2 is displayed.
Key 1 is used to enter the following characters:
• When entering text: - / space : . " , < > = + ? ! % 1
• In call by name mode: - . : 1
Note: In this mode the 0 is used to enter: space and 0; the * key is
sed to enter: ? ! # *.
u
All letters are entered in upper-case only.
When entering text:
• To enter another letter which is located on a different key:
-> Press immediately another key to enter the letter according
to the same principle.
• To enter another letter which is located on the same key:
-> Wait until the cursor flashes at the next position.
Nota: in call by name mode and on previous system
releases, press # before entering the following letter on the
same key.
10
When entering text, you can replace an entry:
1 - press the key or to select the character you want to
replace (place the cursor under the character).
2 - Enter the new character.
In call by name mode, use the keys reserved for the call by name
function (See "To call a party from a directory by name:" on page 18.)
To confirm an entry, press the OK key.
Accessories
Description of the phone
Headset
microphone:
Extension module: The extension module is used to equip the phone with 36
This phone can be equipped with a headset microphone. After
connection and programming (see para. Phone settings), the
headset mode substitutes the han ds free mode.
additional programma ble keys ; toget her with the 20 key s on the
phone and the keys L1 and L2, this gives you a total of 58
programmable keys.
Standard codes
This document d escribes the s tanda rd acc ess cod es to the di fferent functi ons, which m ay
be personalised by the sy ste m op erat or. In that case, the operator will indica te to yo u the
specific access codes to enter in the spaces reserved for that purpose (for example:
Dial-out co de
0 or ; enter the personalised code in the frame).
11
Calling modes
or
Calling modes
Your phone proposes various call modes to suit your activities.
These options are available in addition to the classic handset mode (discrete mode):
Picking up the handset to answer or make a call, and hanging up the handset again to
finish a call.
Using the hands-free mode
In hands-free mode, you can make or answer a call without picking up the handset. You
can switch from hands-free mode to handset mode and vi ce v ers a d urin g an on going call.
Caution: When a headset microphone is connected to the phone, the headset mode re-
places the hands-free mode.
To answer a call in hands-free mode:
Press one of the following keys:
• speaker
• Green key
-> Without picking up the handset, you can talk directly in hands-free
mode.
The indicator associated wi th the ke y
To call a party in hands-free mode:
• Dial the number of the party directly on the keypad.
lights up.
-> The dialled number appears in the display as you enter it. Your
phone is automatically in hands-free mode.
As soon as the party calle d answ ers, yo u can t alk in hands -free
mode.
To end a call:
• Press the key .
-> The line is free. The call is ended and the indicator associated
with the key goes off.
To switch from hands-free to handset mode:
You are talking in hands-free mo de:
• Simply pick up the handset.
-> The call is continued in handset mode (or discrete mode).
The indicator associate d with the key goes off. At the end
of the call you have to hang up the handset.
12
Calling modes
To switch from handset to hands-free mode:
You are talking in handset mode:
• Press the key and then hang up the handset within 6
seconds (while the indicator of the key is flashing.
-> The call is continued in hands-free mode. The indicator light of
the key lights up steady.
At the end of the call you have to press the key.
Using the headset mode
When a headset m icrophone is conn ected to the p hone, the headse t phone substit utes the
hands-free mode (refer to the paragraph "Phone settings" and ask your system administrator for information about the additional options when using a headset microphone).
To answer a call in headset mode:
Your phone is programmed for headset mode.
When your phone rings:
• Press the speaker key (or the green key).
You can talk in headset mode.
-> The indicator associated with the key lights up.
To switch from headset to hands-free mode:
You are talking in headset mode.
• Press the speaker key.
-> The call is continued in hands-free mode.
To switch from headset to supervision mode:
You are talking in headset mode.
• Another person can pick up the handset to supervise your call.
The handset can be hung up at any moment.
-> The call is continued in headset mode.
To end a call:
• Press the key.
-> The line is free. The call is ende d and the indic ator as socia ted
with the key goes off.
13
Calling modes
To call a party:
• Dial the number of the party directly on the keypad.
-> The dialled number appears in the display as you enter it.
As soon as the party called answers, you can talk in headset
mode.
Using the group listening mode
The group listening mode allows you to listen to a contact via the loudspeaker, while the
handset is picked up, in order to enable other persons to listen to the call as well.
During the call:
• Press the speaker key.
-> The group listening mode is activated. The indicator of the
loudspeaker key lights up and then lights steady.
Note: You can still continue to use the handset.
To deactivate the group listening mode:
• Press the speaker key.
-> The group listening mode is deactivated. The indicator of the
loudspeaker key goes off.
Use the intercom mode
The intercom mode is used to communicate with internal parties, without any action on
your part.
Note: The activation of the interc om m ode d oes not in any way af fe ct the ab ility to recei ve
or make external calls.
To activate the intercom mode:
Phone in standby mode:
Press the speaker key to activate the intercom mode.
-> The indicator associated to the speaker key flashes.
• If an internal party calls, after ringing, you can talk directly to it
without any action on your part.
• To call an internal party, dial directly the number and talk to the
party as soon as your call is answered.
As soon as the party hangs up, the phone returns to intercom
mode, and the indicator of the speaker key flashes again.
14
Calling modes
Comm
Prenum
Erase
Call
or
or
To deactivate the intercom mode:
To end the communication in intercom mode:
Using the pre-dialling mode
The abbreviated numb ers mode is us ed to enter an d displ ay a numb er in order to be able
to correct it, if nece ss ary , be fore dia lling it (this mode can be use ful for t he dialling of long
numbers, such as interna tional numbers).
Phone in standby mode:
Press the speaker key.
-> The indicator associated with the key goes off.
If the party you have called has the initiative for hanging up, you
do not have to do anything; the phone returns to standby.
If you want to hang up, press the key.
1 - Press the interactive Comm key.
2 - Next, press the interactive Prenum key.
3 - Dial the number of the called party.
-> The dialled number appears in the display as you enter it.
In case of an error , pre ss the inte rac tiv e Erase key and then dial
the digit again.
4 - Press the interactive Call to initiate the call.
As soon as the called party answers, you can talk in hands-free
mode or in headset mode, or pick up the handset.
Adjusting the listening volume level
You can set the level of the listening volume, regardless of the mode used (handset,
hands-free, headset or group listening) (8 levels). The setting is stored.
Volume down:
• Press the - key or the left key in the browser.
Volume up:
• Press the + key or the right key in the browser.
15
Making a call
0
Making a call
Several options exist to call a party, depending on whether the party’s number is new or
has already been stored by the phone.
The procedures to call parties store d in the dire ctories or logs are explained in the chapters
that are dedicated to these functions.
When the party answers, you can use any of the modes described above.
Dialling the number
Use the keys of the numeric keypad to dial the party’s number.
To call an internal party:
• Dial the party's extension number.
-> The display shows the number of the party called .*
When the called party answers, you can talk.
To call an external party:
1 - Dial the outside line access code (
2 - Dial the number of the called party.
-> The display shows the number dialled.
When the called party answers, you can talk.
*
0 or ).
Using the programmable keys
The programmable key s on your phone can be assigned to th e numbers of parties that you
call regularly (internal or external).
• Press the programmed key.
->The phone automaticall y calls the party . The displa y shows the
number of the party.
When the called party answers, you can talk.
Note: To program a key, please refer to the chapter "Programming a key", Page 53.
* Depending on the programming performed by the system operator.
16
Making a call
9
Redial
Consult
Redial
Use of the LNR function (last number redial)
The LNR function (last number redial) allows you to redial automatically the last number
called.
• Press the green key twice.
The phone automatically calls the party. The display shows the
->
number
When the called party answers, you can talk.
Calling an attendant* (switchboard)
To reach the person who is responsible for the call reception service:
• Dial on the keypad 9 or .
When the attendant answers, you can talk.
Calling a party back
When an internal or external party tries t o reach you, this is shown on the displ ay in standby
mode.
called.
To call back an internal party:
To call an external party back:
* Depending on the programming performed by the system operator.
The display shows the number (or the name) and the time of the call.
1 - Press Redial.
-> The internal party is automatically called back.
The display informs you of an external call.
1 - Press the Consult key.
-> The display shows the number, the date and the time of the
call.
.
2 - Press Redial.
-> The party is automatically called back.
When the called party answers, you can talk.
Note: To return to the standby display without calling the party
back, press the interactive Cancel key.
17
Making a call
ABC
Erase
Consult
Call
To call a party from a directory by name:
If you do not know the number of your party, you can access it by entering the party’s name
on the alphanumeric keypad.
The search will be run in the directory chosen by you - See "Associating a directory to the
call by name function (ABC key)" on page 102.
Set idle:
1 - Press the interactive ABC key.
2. Select on the alphanumeric keypad the first letters of the name
of the party you are looking for.
• See "Alphanumeric keypad", Page 10 to enter text.
Nota: on previous system releases, press # key before entering
he following letter on the same key.
t
• Press the interactive Erase key to erase the last selected
character if required.
3. Press the Consult key to display the first match.
• Press successively the Next key until the desired name is
displayed.
• Press the or key to display the first name and the
number associated with the surname.
18
To return to the last name:
• Press the Previous key.
To modify the entry:
• Press the Correct key.
4. Press Call to call the party whose name is displayed.
-> The phone automatically calls the party.
Reminder: Use the red key to cancel or terminate a
sequence.
Making a call
Redial
Cancel
Notify
More
Erase
Using the automatic redial function
You are calling an internal party who is busy or do es not answer. You can request the party
to call you back automatically.
To activate the automatic redial function:
Press the interactive Redial key (before hanging up).
As soon as the called p arty in question is free (if the line was bus y)
or has activated his telephone (if out of office), your phone rings.
When you answer , you r call ed p arty's phone that is "in callback"
also rings.
To deactivate the automatic redial function:
If you want to cancel the automatic callback function.
• Press successively the interactive keys Funct., Feature, -->
Memory, Call bk.
-> The display shows the number for automatic callback.
• Press the interactive Cancel key to deactivate the automatic
callback of the number displayed.
*
Notifying the party
When the party yo u wish to reach does not ans w er, you c an se nd a short message to the
display of your party's ph one, prov ided th at the (inter nal or exte rnal) party is connec ted to
a digital interface.
1 - Press the Notify key.
2 - Press successively the interactive More key to select a
• If you need to correct an entry, press the interactive Erase key.
* Depending on the programming performed by the system operator.
-> The display shows the first of the six predefined messages.
different predefined message, or a free message text
(message no. 7).
-> Depending on your choice, y ou have to co mplete the m essage
displayed, or enter a free message text on the alphanumeric
keypad.
19
Making a call
Enter
No
3 - Press the interactive Enter key to confirm the sending of the
4 - Press the interactive Yes or No key (example), depe nd ing on
message.
-> The display suggests you to resume the call.
what you want to do.
Note: The predefined messages are directly displayed on the
phone of the ale rted p a r ty. A free message, on the other h and , is
not directly display ed; the party is informed t hat a written message
has arrived and should be viewed.
Using the store and redial function
If your party does not ans wer or is busy, you can request to temporaril y record their number
in order to call them back later (even if you dial other numbers in the meantime).
Contact your syst em operator who will progra m the function on a persona lised key on your
phone.
20
Receiving a call
or
Receiving a call
During an inbound call, the phone rings and the message indicator flashes.
When the caller is stored in one of the directories, the display indicates the associated
name.
The parties stored in the private directory are announced by a specific ring tone
(see "Selecting and adju sting the ph one ri nger", Page99). Moreover, if the call ing pa rty is
only known to your private directo ry, the dis pl ay sh ow s the nam e sto red in that directory.
Adjusting the ring volume level
You can adjust the ringer volume level during the ringing phase.
Press successively the -/+ keys or the left/right keys in the browser
to decrease the volume level (8 levels are available, including
ringer off).
->The phone stores the last setting.
Interrupting the ringer
During the ringing pha se , yo u c an c ho ose to c ut t he ri nge r - for t he c al l th at is in prog res s
only.
Press the red key.
-> The phone no longer ring s. The m es sa ge i ndi ca tor c on tinu es to
flash to indicate that you have an inbound call.
Note: Y ou c an restore the ringer by pre ssing the -/+ k eys or the left/
right keys in the browser.
The phone will ring again the next time it is called.
21
Receiving a call
or
Divert
Pick-up
Group
Answering a call
*
• Pick up the handset.
-> The conversation with the party takes place in di screet mode.
• Press the speaker key or the green key.
-> Without picking up the handset, you can talk directly in hands
free mode.
Note:
-> If your phone is in intercom mode, you can talk directly to the
internal party without any action on your part.
-> An external call that is not answered within a given time is
transferred to the attendant*.
Diverting calls to another extension
You want to divert the party to another extension without answering the call.
1 - Press the Divert key.
2 - Then dial the number of the phone to which you want to divert
the call.
Note: You can also search an internal name or use the pre-
programmed keys.
-> The phone does not r ing a ny m ore, a nd th e "M essa ge" i ndica tor
goes off.
Intercepting a call intended for another extension
You can intercept calls intended for another extension when its designated user is absent.
To pick up a call meant for a phone in your group:
Y ou ar e part of a ca ll pick-up group, i.e. all the peopl e in this grou p
can quickly recover calls from a ringing phone inside the same
group:
1 - Press the interactive Pick-up key.
2 - Press the interactive Group key.
You can talk to the contact.
* Depending on the programming performed by the system operator.
22
*
To pick up a call meant for any phone:
Pick-up
Extens.
Pick-up
G.Ring
You can intercept the call on a phone when its designated user is
absent:
1 - Press the i nteractive Pick-up key.
2 - Press the i nteractive Extens. key.
3 - Dial the extension number.
You can talk to the contact.
Note: If this situation ari se s f requ ently with the same phones , as k
the system operator to become part of the same call group.
*
To pick up a call on general ring
The operator is absent an d you want to recove r a common bell call:
1 - Press the i nteractive Pick-up key.
2 - Press the i nteractive G.Ring key.
You can talk to the contact.
:
Receiving a call
* Depending on the programming performed by the system operator.
23
During the call
-->
Record
During the call
Using the mute function
The call is set up with a party an d you want to ha ve a con fidential convers ation with out the
party being able to hear it:
To activate the function:
Press the Secret key.
-> The microphone of the han dset, th e hands free functi on or the
headset is cut off; the indicator associated with the key lights
up. Your party cannot hear you.
To deactivate the function:
Press the Secret key again.
-> The microphone of the han dset, th e hands free functi on or the
headset is in service; the indi ca tor as so ci ated to the key goes
off, indicating that your party can hear you again.
Recording the conversation
Depending on the voi ce mailbox s ystem install ed, you have th e possibili ty to record the o ngoing conversation.
1 - Press the interactive --> key.
2 - Next, press the interactive Record key.
Caution: Recording a call without a person’s knowledge can be
considered as a legal offence.
A recorded conversation can be listened to in the same way as
messages stored in the voice mailbox (See "Voicemail function"
on page 63.).
* Depending on the programming performed by the system operator.
24
*
During the call
Recover
Park
Pick-up
Park
Placing the party on hold and resuming the call on the same phone
The call is set up wit h a party and y ou want to put i t on hol d to res ume i t later o n the sam e
phone:
1 - Press the
-> Your party is put on hold and hears beeps or music-on-hold.
2 - Press the interactive Recover key to resume the conversat ion
with your party.
Note: The hold functio n can be progra mmed on a prog rammable
key. If you use this function regularly, consult your system
operator who will get it programmed.
R key.
Placing a party on hold and resuming the call on another phone
The call is set up with a party and you want to continue the c onversation on an other phone
located in another office:
Press the Park key.
-> The phone returns to standby. Your party is put on hold and
hears beeps or music-on-hold.
On the second phone:
1 - Press the interactive Pick-up key
2 - Next, press the interactive Park key.
Note: If thi s phone has no interactive key s, press successivel y the
# 7 0 keys.
3 - Dial the number of the first phone to resume the conver sation
with your party.
-> If the call on hold is not resumed within a give n time, it is routed
to the operator.
25
During the call
Comm
Comm
Recover
Prenum
Transferring a call
To transfer the current call to another phone:
1 - Press the interactive Comm key.
2 - Dial the extension number.
Note: Y ou ca n also acce ss a stored number or perf orm a sear ch by
name.
Y ou can wait for the called party to answer or hang up immediately
(or press the red key if you were in hands-free mode or in
headset mode).
Calling a second party
You are in the middle of a call with a party and you want to call a second party, inside or
outside the company.
1 - Press the interactive Com m ke y.
-> Your other party is put on hold and hears an audible signal.
2 - Dial the number of the other party.
Note: You can also press directly the green key (to recall
the last number called) , a program med key or the key to
access one of your abbreviated numbers. The other party is
automatically put on hol d.
• If the called party does not answer, press the interactive
Recover key to go back to the party on hold.
-> The display s hows the number o r the name of th e two parties ;
the identity of the pa rty on hold is displa yed in the second li ne of
the display.
Dialling the number without ending the conversation with the first party:
Y ou w ant to dial a n umber but remain i n comm unicatio n with you r
first partn er.
1 - Press the interactive Prenum key.
26
During the call
Call
Wait
Shuttle
Recover
2 - Dial the extension number.
3 - Press the Call key.
-> Only now is your party put on hold and hears an audible
signal.
Answering a second call
While talking with one party, you hear an audible signal: another party is trying to reach
you. You can answer this second call without cutting off the first call.
Press the interactive Wait key.
-> The other party is automatically put on hold.
You can talk to the s ec ond p arty whose identity is displ ay ed o n
the screen.
Note: If you have programmed the multi-key, multi-line or folder
function (for more information see the respective chapters), you
can press the interactive Wait key to display the identity of the
second caller before answering t he call by pressing th e interacti ve
Answer key (or deciding not to answer).
*
Switching between two parties
To successively switch between parties:
• Press the intera ctive Shuttle key.
-> You talk alternately with each party, but they cannot
communicate with one another.
The party displayed in th e second displ ay line is still the pa rty put
on hold.
Releasing one of the parties
To release one of the parties (the one with whom you are talking):
• Press the Recover key.
-> You recover the party who was on hold.
* Depending on the programming performed by the system operator.
27
During the call
Conf
Transfer
Duratn.
Previous
-->
Time
Setting up a conference call
You want to talk to both parties at the same time (function grant ed if you made the last call).
• Press the Conf. key.
-> A three-way conferenc e call is set up between you and yo ur two
parties.
If one of them hangs up, you stay on line with the other.
To leave the conference call:
• Press the interactive Transfer key.
You can also simply hang up the handset or press the red key
-> The two parties stay in communication.
Note: If it fails, your phone rings again.
Other features available during a call
To find out the communication duration:
.
Proceed as follow s to find ou t the duration of your communicatio n
(external calls only):
To show the time:
28
• Press the interactive Duratn. key.
-> The display shows informati on about the du ration and poss ibly
the costs of the communication*.
To return to the previous display, press the interactive Previous
key (especially if you want to dial a second number).
Proceed as follows sho w the date and time instead of the party’s
name or number:
1 - Press the interactive --> key.
2 - Press the interactive Time key.
-> The display shows the date and time.
Storing the number of the called party:
-->
Memory
-->
Trace
Protect.
Regardless of whe ther y ou are the c allin g or th e cal led p arty, you
can store the number of the other party on a programmable key.
1 - Press successively the interactive --> key.
2 - Press the interactive Memory key.
3 - Press a programmable key.
-> The number is automatica lly sto red, an d can be c alled up from
this programmable key.
To enter the name of the party for the programmed key,
See "Identifying the programmed keys" on page57.).
To use the trace function:
You want the number of the called or calling party (internal or
external) to be written in the logbook, for example to identify a
nuisance call.
During a call:
1 - Press the interactive --> key.
2 - Press the interactive Trace key.
-> The number is auto ma tic all y s tor ed i n the logbook that can be
consulted by the system operator.
During the call
To protect the call:
To protect the phone against any call or intrusion during data
transmission:
• Press the interactive Protect key.
-> An audible signal and the display indicate that the action has
been carried out. During this call, any a ttempt to call the phone
is ignored.
You can return to the previous display by pressing the
interactive Resume key.
29
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