Aastra Telecom 6755i User Manual

6755i IP Phone
6755i IP Phone
User Guide
Release 2.4
41-001200-15
Rev 00
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2008 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.

Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
iii

Table of Contents

Software License Agreement ...................................................................................................... iii
Table of Contents ..........................................................................................................................v
About this Guide ...........................................................................................................................1
Documentation ..........................................................................................................................1
Introduction ...................................................................................................................................2
Phone Features ..........................................................................................................................2
Requirements ............................................................................................................................2
Installation and Setup ................................................................................................................3
Getting Started ..............................................................................................................................4
Plugging in and Starting the Phone ...........................................................................................4
Network Connected/Network Disconnected ............................................................................7
Idle Screen ................................................................................................................................8
IP Phone Keys and Key Descriptions ........................................................................................12
Key Descriptions .....................................................................................................................12
Methods for Customizing Your Phone ......................................................................................15
Phone Options via the IP Phone UI ........................................................................................15
Phone Options via the Aastra Web UI ....................................................................................18
Phone Status ................................................................................................................................22
Phone Status via IP Phone UI .................................................................................................22
Finding Your Phone’s IP Address ...........................................................................................23
Phone Status via the Aastra Web UI .......................................................................................24
Customizing Your Phone ............................................................................................................27
Ring Tones and Tone Sets .......................................................................................................27
Contrast Level .........................................................................................................................30
Backlight .................................................................................................................................31
Live Dialpad* .........................................................................................................................33
Set Audio ................................................................................................................................34
Time and Date .........................................................................................................................37
Language .................................................................................................................................44
User Password .........................................................................................................................51
Resetting a User Password ......................................................................................................53
Restarting your phone .............................................................................................................54
Phone Lock .............................................................................................................................55
Defining an Emergency Dial Plan ..........................................................................................57
Table of Contents
v
Table of Contents
Line Keys, Programmable Keys, and Softkeys ........................................................................59
Multiple Line and Call Appearances ......................................................................................59
Softkeys and Programmable Keys ..........................................................................................60
State-Based Softkeys (Bottom Keys only) .............................................................................63
Line Key .................................................................................................................................66
Speeddial Key .........................................................................................................................70
Editing Speeddial Keys ...........................................................................................................77
"Do not Disturb" (DND) Key .................................................................................................81
Busy Lamp Field (BLF) Key ..................................................................................................83
BLF List Key ..........................................................................................................................86
Automatic Call Distribution (ACD) Key (for Sylantro Servers) ............................................89
Table of Contents
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...................................94
XML Key ..............................................................................................................................100
WebApps Key .......................................................................................................................107
Flash Key ..............................................................................................................................109
Sprecode Key ........................................................................................................................ 111
Park/Pickup Keys ..................................................................................................................113
Last Call Return (lcr) Key (Sylantro Servers only) ..............................................................120
Call Forward Key ..................................................................................................................122
BLF/Xfer ...............................................................................................................................124
Speeddial/Xfer ......................................................................................................................127
Speeddial/Conf ......................................................................................................................130
Services Key .........................................................................................................................133
Directory Key .......................................................................................................................136
Callers List Key ....................................................................................................................138
Intercom Key ........................................................................................................................140
Phone Lock Key ....................................................................................................................142
Paging Key (Sends the RTP Stream) ....................................................................................144
None Key ..............................................................................................................................148
Empty Key ............................................................................................................................150
Deleting a Key ......................................................................................................................152
Making Calls .............................................................................................................................153
Dialing a Number ..................................................................................................................153
Pre-dialing a Number ............................................................................................................154
vi
Table of Contents
Using Handsfree Speakerphone .........................................................................................154
Using a Headset ...................................................................................................................155
Using Intercom .....................................................................................................................156
Redial ....................................................................................................................................158
Mute ......................................................................................................................................159
Receiving Calls ..........................................................................................................................160
Answering an Incoming Call ................................................................................................160
Sending an Incoming Call to Voicemail ...............................................................................161
Handling Calls ...........................................................................................................................162
Placing a Call on Hold ..........................................................................................................162
Transferring Calls .................................................................................................................164
Conferencing Calls ...............................................................................................................166
Ending Calls ..........................................................................................................................171
Managing Calls .........................................................................................................................172
Directory List ........................................................................................................................172
Callers List ............................................................................................................................183
Account Configuration (DND and Call Forwarding) ...........................................................188
Missed Calls Indicator ..........................................................................................................209
Voicemail ..............................................................................................................................210
Additional Features ..................................................................................................................211
Star Codes .............................................................................................................................211
Suppress DTMF Playback ....................................................................................................211
Display DTMF Digits ...........................................................................................................213
Enable/Disable Call Waiting .................................................................................................215
Play Call Waiting Tone .........................................................................................................217
Stuttered Dial Tone ...............................................................................................................218
XML Beep Support ...............................................................................................................219
Status Scroll Delay ................................................................................................................220
Incoming Call Interrupts Dialing ..........................................................................................221
Switch UI Focus to Ringing Line .........................................................................................223
Preferred Line and Preferred Line Timeout ..........................................................................224
Goodbye Key Cancels Incoming Calls .................................................................................226
UPnP Mapping Lines (for remote phones) ...........................................................................228
Message Waiting Indicator ...................................................................................................230
Table of Contents
vii
Table of Contents
Incoming Intercom Call Features .........................................................................................231
Using Redial Key for “Last Number Redial” .......................................................................234
Group RTP Paging (receives RTP streams) ..........................................................................235
Use LLDP ELIN ...................................................................................................................237
Available Features Enabled by Administrators .....................................................................238
Outgoing Intercom Calls .......................................................................................................238
Missed Call Summary Subscription .....................................................................................238
Customizable Callers List Key and Services Key ................................................................239
Autodial (Hotline and Warmline) .........................................................................................239
Centralized Conferencing .....................................................................................................239
Answer and Ignore Softkeys for XML Applications ............................................................240
Table of Contents
XML Softkey for Special Characters in XML Applications ................................................240
Playing a WAV File On Your Phone .....................................................................................241
Using the Keypad During Active XML Applications ..........................................................241
Key Redirection ....................................................................................................................242
XML Applications and Off-Hook Interaction ......................................................................243
XML Override for a Locked Phone ......................................................................................243
RTP Recording and Simultaneous Playing ...........................................................................243
“Hold” Feature Enhancement (for Broadsoft Servers) .........................................................244
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client
Management System (CMS) .................................................................................................244
Model M670i and M675i Expansion Modules ........................................................................245
Using the Expansion Modules ..............................................................................................247
Troubleshooting Solutions ........................................................................................................250
Limited Warranty .....................................................................................................................257
Appendix A - Time Zone Codes ...................................................................................................1
Index ...............................................................................................................................................1
viii

About this Guide

This guide explains how to use the basic features of your new 6755i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your system.
Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, Administrators should refer to the Aastra SIP IP Phone Administrator Guide.

Documentation

Aastra 6755i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and functions, and basic options list customization. This Installation Guide is included in the box with your phone.
Aastra 6755i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This User Guide can be downloaded from www.aastratelecom.com.
Aastra SIP IP Phone Administrator Guide – Contains advanced Administrator information and procedures for setting up the 6755i IP Phone on a network. This Administrator Guide is intended for the System Administrator and can be downloaded from www.aastratelecom.com.
Model 6755i IP Phone User Guide 1
About this Guide

Introduction

This 6755i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6755i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

Introduction
8 line graphical LCD screen (144 x 75 pixels) with white backlight
12 programmable keys
Press-and-hold speeddial key configuration feature
4 call appearance lines with LEDs
Supports up to 9 call lines
Full-duplex speakerphone for handsfree calls
Headset support (modular connector)
— 6 Top keys: Programmable hard keys
— 6 Bottom keys: Programmable state-based softkeys
Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.
Inline power support (based on 802.3af standard) which eliminates power adapters.
AC power adapter (included)
Enhanced busy lamp fields*
Set paging*
* Availability of feature dependant on your phone system or service provider

Requirements

The 6755i IP Phone requires the following environment:
SIP-based IP PBX system or network installed and running with a SIP account created for
Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
Ethernet/Fast Ethernet LAN (10/100 Mb)
Category 5/5e straight through cabling
the 6755i IP phone.
Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
2 Model 6755i IP Phone User Guide
•Power source
For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
— For power, use the Ethernet cable (supplied) to connect from the phone directly to the
network for power. (No 48v AC power adapter required.)
For Ethernet networks that DO NOT supply power to the phone:
— For power, use the 48V AC Power Adapter (included) to connect from the DC power port
on the phone to a power source.
or
— (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A
PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information.

Installation and Setup

If your System Administrator has not already setup your 6755i phone, please refer to the Aastra 6755i Installation Guide for basic installation and physical setup information. For more advanced
administration and configuration information, System Administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Model 6755i IP Phone User Guide 3
Introduction

Getting Started

The 6755i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Getting Started

Plugging in and Starting the Phone

The 6755i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone.
The phone displays the following startup screens.
Checking for
Firmware.....
DHCP: waiting for IP...
4 Model 6755i IP Phone User Guide
The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Updating
configuration.....
Checking for firmware... Do not unplug the phone!
Note: New updates to your phone can be automatically scheduled from the
server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.
Downloading Language Packs
Getting Started
Model 6755i IP Phone User Guide 5
When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.
Getting Started
Network
SIP
L1
John Smith
Sat Jan 1 12:18am
DSP
Done
Idle Screen
6 Model 6755i IP Phone User Guide

Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.
L1
Network Connected
Sat Jan 1 12:18am
John Smith
If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on.
L1
Network Disconnected
Sat Jan 1 12:18am
John Smith
Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone.
For more information about connecting your phone, see the Aastra 6755i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Check with your system or network Administrator for assistance.
Note: f the phone displays "No Service" you can still use the phone but it is not
registered with the Registrar. For more information about registering your phone, see your System Administrator.
Model 6755i IP Phone User Guide 7
Getting Started

Idle Screen

When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use.
Getting Started
The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates John Smith is configured on Line 1.
By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up to 20 functions as required.
Services
Directory
L1
John Smith
Sat Jan 1 12:18am
Note: Your System Administrator sets up your SIP screen name, line number, and
any other administrative features required. If your name does not display on the screen, contact your System Administrator.
Intercom
Callers List
8 Model 6755i IP Phone User Guide

Reference

For more information about configuring the top programmable keys and the bottom softkeys, see
“Softkeys and Programmable Keys” on page 60.
For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections:
“Making Calls” on page 153.
“Handling Calls” on page 162.
“Managing Calls” on page 172.

Idle Screen With Softkeys/Programmable Keys Configured

If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on the screen. Programmable key functions (top keys) do not display on the LCD. For example, in the following illustration, "Home" and "Office" were configured as speeddial keys on the bottom set of softkeys and "Do Not Disturb" (DND) was configured on the top set of programmable keys.
Note: The top programmable key descriptions do not display on the LCD. You can
write the function assigned to the programmable key using the label provided for the phone.
.
Softkeys Configured
Services Dir Callers
L1
Home LCR Office
John Smith
Sat Jan 1 12:18am
Idle Screen
Icom DND
DND
Home LCR Office
Getting Started
Model 6755i IP Phone User Guide 9

Idle Screen with Voicemail Messages

The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have.
Voicemail Icon
Getting Started
To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:
L1
1
Sat Jan 1 12:18am
Idle Screen
L1
>
John Smith
John Smith
Dial Conf Xfer
More
This screen displays the following keys located on the bottom left of the screen:
•Dial
Conf (Conference)
Xfer (Transfer)
These keys are static and cannot be changed.
A More softkey also displays at the bottom right of the screen if you have configured softkeys.
10 Model 6755i IP Phone User Guide
For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all configured softkeys.
L1
Sat Jan 1 12:18am
Home LCR
Office
Idle Screen
John Smith
John
Matt
More
L1
John Smith
>
Dial Conf
Xfer More
After Handset Pickup
L1
>
Home LCR
Office
After Pressing "More"
John Smith
John
Matt
More
Note: The bottom set of 6 softkeys map to the current state-based configurable
softkeys.
Model 6755i IP Phone User Guide 11
Getting Started

IP Phone Keys and Key Descriptions

The following sections describe the various 6755i phone key functions, and how they help you make and manage your calls and caller information.

Key Descriptions

The following table identifies the keys on the key panel of your 6755i IP phone that you can use for handling calls.
Keys Key Description
Goodbye key - Ends an active call. The Goodbye key also exits an
open list, such as the Options List, without saving changes.
IP Phone Keys and Key Descriptions
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check with your System Administrator before changing the Administrator-only options.
Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker.
12 Model 6755i IP Phone User Guide
Keys Key Description
Line/Call Appearance key - Connects you to a line or call. The Aastra
6755i IP phone supports up to 4 line keys.
Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option.
IP Phone Keys and Key Descriptions
Model 6755i IP Phone User Guide 13
Keys Key Description
Programmable keys - 6 Top keys: programmable hard keys
(up to 6 programmable functions)
By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions.
The following are the default functions for the programmable keys on the 6755i IP phone:
1 SERVICES Accesses enhanced features and services such as
2DIRECTORY Accesses the Directory List which displays up to
3 CALLERS LIST Accesses the Callers List which lists the last
4 INTERCOM Automatically connects with a remote extension for
5NONE No assigned function 6NONE No assigned function
XML applications and voicemail, provided by third parties.
200 names and phone numbers (stored in alphabetical order)
200 calls received.
outgoing calls, and answers incoming intercom calls.
The following softkeys display when you pick up the handset:
DIAL- After entering a phone number from the keypad, you can press the Dial softkey to immediately dial the number.
CONF - Begins a conference with the active call.
XFER - Transfers the active call to another number.
For more information about programming the programmable keys to
IP Phone Keys and Key Descriptions
perform specific functions, see the “Softkeys and Programmable Keys” on page 60.
Softkeys - 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions).
For more information about programming the softkeys to perform specific functions, see the “Softkeys and Programmable Keys” on
page 60.
14 Model 6755i IP Phone User Guide

Methods for Customizing Your Phone

There are two ways to customize specific options on your phone:
Using the Options key on the IP Phone
Using the Aastra Web UI in an Internet browser window from your PC.

Phone Options via the IP Phone UI

You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.
Option Number Option
1Call Forward
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone. Default is "Account" mode.
2 Preferences
1. Tones Ring Tone Tone Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Set Audio Audio Mode Headset Mic Vol
6. Time and Date Time Zone Daylight Savings Time Format Date Format Time Server
Time Server 1 Time Server 2
Time Server 3 Set Time Set Date
7. Language Screen Language Input Language
Methods for Customizing Your Phone
Model 6755i IP Phone User Guide 15
3 Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
4 User Password
5 Administrator Menu
(Password Protected)
6Restart Phone
7 Phone Lock
Note: *The "Administrator Menu" options are Administrator level functions only,
and are not accessible by the user. These options should only be set up and changed by your System Administrator.

Simplified Options Menu

Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
Option Number
1Call Forward
Option
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone. Default is "Account"
Methods for Customizing Your Phone
2 Preferences
3 Phone Status
4 Phone Lock
mode.
1. Tones Ring Tone Tone Set
2. Contrast Level
3. Live Dialpad
4. Set Audio Audio Mode Headset Mic Vol
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
16 Model 6755i IP Phone User Guide

Using the IP Phone UI

IP Phone UI
1. Press the Options key on the phone to enter the Options List.
2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding
to the Option.
3. Press the Select softkey, the 4 button, or press the digit number of the corresponding option
to select an option.
4. Use the softkeys that display for each option to change a selected option.
5. Press the Done button to save the change.
6. Press the button, the 3 button, or the button at any time to exit without saving
changes.
References
For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” on page 27.
For more information about Administrator options, contact your System Administrator.
Methods for Customizing Your Phone
Model 6755i IP Phone User Guide 17

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP
Address” on page 23.

Using the Aastra Web UI

Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>. The following logon screen displays.
Methods for Customizing Your Phone
2. At the prompt, enter your username and password and click .
Note: For a user, the default user name is “user” and the password field is left
blank.
18 Model 6755i IP Phone User Guide
The Network Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Model 6755i IP Phone User Guide 19
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It
also displays hardware and firmware information about the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the Network Status window is read-only.
Operation User Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
prevent any changes to the phone and to prevent use of the phone, and reset the user password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the phone’s keypad for speeddialing purposes.
Softkeys and XML - Allows you to configure up to 6 bottom softkeys with functions identified in the list below.
Programmable Keys - Allows you to configure up to 6 top programmable keys. By default, Keys 1 through 4 are programmed as Services, Directory, Callers List, and Intercom, respectively. You can configure any of the six keys with the functions identified in the list below.
Available Functions for Softkeys and Programmable Keys
none pickup
line Last Call Return (lcr)
speeddial Call Forward
do not disturb (DND) BLF/Xfer
Busy Lamp Field (BLF)
BLF List Speeddial/Conf
Auto Call Distribution (ACD)
Methods for Customizing Your Phone
Directed Call Pickup Callers List
Extensible Markup Language (XML)
WebApps Services
flash Phone Lock
sprecode Paging
park Empty
Speeddial/Xfer
Directory
Intercom
Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. Not all functions in the table above apply to the Expansion Modules.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.
Reset - Allows you to restart the IP phone when required.
20 Model 6755i IP Phone User Guide
Headings Descriptions
Basic Settings
Preferences - Allows you to enable/disable the following:
•Park Call
Pickup Parked Call
Suppress DTMF Playback
Display DTMF Digits
Call Waiting
Play Call Waiting Tone
Stuttered Dial Tone
XML Beep Support
Status Scroll Delay (seconds)
Incoming Call Interrupts Dialing
Switch UI Focus to Ringing Line
Preferred Line
Preferred Line Timeout (seconds)
Goodbye Key Cancels Incoming Call
UPnP Mapping Lines
Message Waiting Indicator Line
DND Key Mode
Call Forward Key Mode
Use LLDP ELIN
This category also allows you to configure:
incoming Intercom call settings
group paging RTP settings
ring tones (global and per-line basis)
ring tone sets
time and date settings
Webpage language and input language
Methods for Customizing Your Phone
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. You can have multiple accounts on the 6755i.
Model 6755i IP Phone User Guide 21

Phone Status

You can view the status of your phone using the IP Phone UI or the Aastra Web UI.

Phone Status via IP Phone UI

The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Phone Status
This option allows you to view your phone’s:
Network status including your phone’s IP and MAC address
Local Area Network (LAN) port
•PC port
Firmware version
Error messages from the last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
•IP&MAC Address
LAN Port
•PC Port
Firmware Info
Error Messages The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the
LCD display.
22 Model 6755i IP Phone User Guide
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