AASTRA 6755i User Manual
Aastra Model 6755i IP Phone
User Guide
Release 3.2.2
Service Pack 3 Hot Fix 1
41-001386-00 REV01 – 06.2013
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which
the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such
by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the
requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such
confidential and proprietary programs and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form.
Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine
readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of
firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the
terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions
contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and
destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such
damages.
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Content
Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Plugging in and Starting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Network Connected/Network Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Idle Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
IP Phone Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Key Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Methods for Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Phone Options via the IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Phone Options via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Phone Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Phone Status via IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Finding Your Phone’s IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Phone Status via the Aastra Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ring Tones and Tone Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Contrast Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Live Dialpad*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Set Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
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Content
Resetting a User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Phone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Line Keys, Programmable Keys, and Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Multiple Line and Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Softkeys and Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
State-Based Softkeys (Bottom Keys only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Speeddial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Editing Speed Dial Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
"Do Not Disturb" (DND) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Busy Lamp Field (BLF) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
BLF/List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Automatic Call Distribution (ACD) Key (for Sylantro Servers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Directed Call Pickup/Group Call Pickup Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
XML Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Flash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Sprecode Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Park/Pickup Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Last Call Return (lcr) Key (Sylantro Servers only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Call Forward Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
BLF/Xfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Speeddial/Xfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Speeddial/Conf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Directory Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Callers List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Intercom Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Phone Lock Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Paging Key (Sends the RTP Stream) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
None Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Empty Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Deleting a Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Content
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Pre-dialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Account Configuration (DND and Call Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Star Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Display DTMF Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Stuttered Dial Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
XML Beep Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Call Hold Reminder During Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Call Hold Reminder (on single hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Call Waiting Tone Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
41-001386-00 REV01 – 06.2013 v
Content
Preferred Line and Preferred Line Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Incoming Intercom Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Using Redial Key for “Last Number Redial” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Group RTP Paging (receives RTP streams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Shared Call Appearance (SCA) Call Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Available Features Enabled by Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Outgoing Intercom Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Missed Call Summary Subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Customizable Callers List Key and Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Autodial (Hotline and Warmline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Answer and Ignore Softkeys for XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
XML Softkey for Special Characters in XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Playing a WAV File On Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Using the Keypad During Active XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Key Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
XML Applications and Off-Hook Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
XML Override for a Locked Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
RTP Recording and Simultaneous Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
“Hold” Feature Enhancement (for Broadsoft Servers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Authentication Support for HTTP/HTTPS Download Methods Used
with Broadsoft Client Management System (CMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Diverting Calls from Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Display of Call Destination Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Indication of Terminated Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Model M670i and M675i Expansion Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Using the Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
vi 41-001386-00 REV01 – 06.2013
Content
Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-2
Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
Appendix A - Time Zone Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1
41-001386-00 REV01 – 06.2013 vii
Welcome
The Aastra 6755i offers advanced XML capability to access custom applications and is fully interoperable with
leading IP-PBX platforms. Featuring a 5-line display, the 6755i supports up to 9 lines with call appearances and
allows you to make and receive calls, transfer, conference, and more. The 6755i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
About this Guide
This guide explains how to use the basic features of your new 6755i phone. Not all features listed are available by default.
Contact your system or network Administrator to find out which features and services are available to you on your system. Your System Administrator has the ability to customize some features on this phone. For information on more
advanced settings and configurations, administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP
Phones Administrator Guide.
Documentation
• Aastra 6755i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and
functions, and basic options list customization. This Installation Guide is included in the box with your phone.
• Aastra 6755i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user.
This User Guide can be downloaded from http://www.aastra.com.
• Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide – Describes how to set the 6755i phone up
on the network and contains advanced configuration instructions for the 6755i. This Administrator Guide is intended
for the System Administrator and can be downloaded from http://www.aastra.com.
Phone Features
• 8-line graphical LCD screen (144 x 75 pixels) with white backlight
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer
• 12 programmable keys
– 6 Top keys: Programmable hard keys
– 6 Bottom keys: Programmable state-based softkeys
• Press-and-hold speed dial key configuration feature
• 4 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset mode support (via handset jack)
• Inline power support (based on 802.3af standard) which eliminates power adapters
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
* Availability of feature dependant on your phone system or service provider
1 41-001386-00 REV01 – 06.2013
Welcome
Requirements
The 6755i IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP account created for the 6755i IP phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or
Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• Ethernet/Fast Ethernet LAN (10/100 Mbps)
• Category 5/5e straight through cabling
• Power source
– For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
– For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No
48v AC power adapter required.)
– For Ethernet networks that DO NOT supply power to the phone:
– For power, use the 48V AC Power Adapter (included) to connect from the DC power port on the phone to a power
source.
or
– (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is avail-
able as an optional accessory from Aastra Telecom. Contact your Administrator for more information.
Installation and Setup
If your System Administrator has not already setup your 6755i phone, please refer to the Aastra 6755i Installation Guide
for basic installation and physical setup information. For more advanced administration and configuration information,
System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.
41-001386-00 REV01 – 06.2013 2
Getting Started
Checking for
Firmware.....
DHCP: waiting
for IP...
The 6755i must be set up and be configured prior to its first use. This section describes phone behavior and start up
screens you may see when the phone is first plugged in, or when it is restarted.
Plugging in and Starting the Phone
The 6755i automatically begins the start up sequence as soon as it is connected. The phone goes through this process
the first time you plug in your phone and every time you restart your phone.
The phone displays the following startup screens.
3 41-001386-00 REV01 – 06.2013
Getting Started
The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a server.
If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while
the phone downloads the latest updates.
Updating
configuration.....
Note:
New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your
System Administrator and should be scheduled during non-business hours or slow call periods.
Important!
Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.
Checking for firmware...
Do not unplug the phone!
Downloading
Language Packs
41-001386-00 REV01 – 06.2013 4
Getting Started
Network
DSP
SIP
Idle Screen
When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.
Done
L1
Sat Jan 1 12:18am
John Smith
Network Connected/Network Disconnected
If your phone is successful when connecting to the network the following screen displays before changing to the Idle
screen.
L1
Network Connected
Sat Jan 1 12:18am
John Smith
5 41-001386-00 REV01 – 06.2013
Getting Started
If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display
and the telephone status light turns on.
L1
Network Disconnected
Sat Jan 1 12:18am
John Smith
Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect
when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been
made to your phone’s network settings, you may need to restart your phone.
For more information about connecting your phone, see the Aastra 6755i IP Phone Installation Guide, the section "Con-
necting to the Network and to Power".
Check with your system or network Administrator for assistance.
Note:
If the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more information about registering your phone, see your System Administrator.
Idle Screen
When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle
State screen. The idle screen is shown whenever your phone is not in use.
L1
Sat Jan 1 12:18am
John Smith
Note:
Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.
If your name does not display on the screen, contact your System Administrator.
The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates
John Smith is configured on Line 1.
41-001386-00 REV01 – 06.2013 6
Getting Started
Services
Directory
Callers List
Intercom
L1
John Smith
Sat Jan 1 12:18am
Home
LCR
Office
Services
Dir
Callers
Icom
DND
Idle Screen
Softkeys
Configured
DND
Home
LCR
Office
By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom,
respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up
to 20 functions as required.
Reference
For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Pro-
grammable Keys” on page 55.
For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see
the following sections:
• “Making Calls” on page 117.
• “Handling Calls” on page 123.
• “Managing Calls” on page 134.
Idle Screen With Softkeys/Programmable Keys Configured
If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on
the screen. Programmable key functions (top keys) do not display on the LCD. For example, in the following illustration,
"Home" and "Office" were configured as speed dial keys on the bottom set of softkeys and "Do Not Disturb" (DND) was
configured on the top set of programmable keys.
Note:
The top programmable key descriptions do not display on the LCD. You can write the function assigned to the programmable key using the label provided for the phone.
7 41-001386-00 REV01 – 06.2013
Getting Started
Voicemail Icon
Idle Screen
Idle Screen with Voicemail Messages
The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the
envelope indicates how many new messages you have.
L1
Sat Jan 1 12:18am
John Smith
1
To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on
your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system
you are using.
Screen Display After Picking Up the Handset
When you pickup the handset, the screen displays as follows:
L1
>
Dial
Conf
Xfer
John Smith
More
This screen displays the following keys located on the bottom left of the screen:
• Dial
• Conf (Conference)
• Xfer (Transfer)
These keys are static and cannot be changed.
A More softkey also displays at the bottom right of the screen if you have configured softkeys.
41-001386-00 REV01 – 06.2013 8
Getting Started
Idle Screen
After Handset Pickup
After Pressing "More"
L1
John Smith
>
Home
LCR
Office
John
Matt
More
For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A "More" key
displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you
to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all
configured softkeys.
L1
Sat Jan 1 12:18am
Home
LCR
Office
John Smith
John
Matt
More
L1
>
Dial
Conf
Xfer More
John Smith
Note:
The bottom set of 6 softkeys map to the current state-based configurable softkeys.
9 41-001386-00 REV01 – 06.2013
IP Phone Keys
Key Panel
The following sections describe the various 6755i phone key functions on both the symbol and text hardware platforms,
and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol
hardware platform are used throughout this document.
6755i Handset
High Quality Speakerphone
Message Waiting Lamp
Goodbye Key
Options Key
Hold Key
Redial Key
Softkeys
Four (4) Line Call Appearance
Keys
Speakerphone/Headset Key
Mute Key
Navigation Keys
Keypad
LCD Screen
Volume Control (+) (-)
41-001386-00 REV01 – 06.2013 10
IP Phone Keys
Goodbye
Options
Hold
Redial
Line 1Line 1
Line 2Line 2
Line 3Line 3
Line 4Line 4
L1
L2
L3
L4
Speaker/
Headset
Mute
Key Descriptions
The following table identifies the keys on the key panel of your 6755i IP phone that you can use for handling calls.
Tex t Ke ys Symbol Keys Key Description
Goodbye Key - Ends an active call. The Goodbye key also exits an open list,
such as the Options List, without saving changes.
Options Key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check
with your System Administrator before changing the Administrator-only
options.
Hold Key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.
Redial Key - Redials up to 100 previously dialed numbers. Pressing the Redial
key twice simultaneously redials the last dialed number.
Volume Control Key - Adjusts the volume for the handset, headset, ringer,
and handsfree speaker.
L4
L3
L2
L1
Line/Call Appearance Key - Connects you to a line or call. The Aastra 6755i IP
phone supports up to 4 line keys.
Handsfree Key - Activates Handsfree for making and receiving calls without
lifting the handset. When the audio mode option is set, this key is used to
switch between a headset and the handsfree speakerphone.
Mute Key - Mutes the microphone so that your caller cannot hear you (the
light indicator flashes when the microphone is on mute).
Navigation Keys - Pres sing the UP and D OWN arro w keys le ts yo u view different status and text messages on the LCD display (if there is more than 1 line of
status/text messages). These keys also let you scroll through menu selectio ns,
such as the Options List, and scroll through a remote number that is displayed
on the phone. Users can press the scrolling DOWN navigation key to view the
rest of the phone number content.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter
the current option. When you are editing entries on the display, pressing the
LEFT arrow key erases the character on the left; pressing the RIGHT arrow key
sets the option.
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Tex t Keys Symbol Keys Key Description
Programmable Keys - 6 Top keys: programmable hard keys (up to 6 pro-
grammable functions)
By default, keys 1 through 4 are assigned as Services, Directory, Callers List,
and Intercom, respectively. Keys 5 and 6 have no as signed functions. All 6 keys
are programmable and can be assigned to perform specific functions.
The following are the default functions for the programmable keys on the
6755i IP phone:
1 SERVICES Accesses enhanced features and services such as ML applications
and voicemail, provided by third parties.
2 DIRECTORY Accesses the Directory List which displays up to 200 names
and phone numbers (stored in alphabetical order).
3 CALLERS LIST Accesses the Callers List which lists the last 200 calls received.
4 INTERCOM Automatically connects with a remote extension for outgoing
calls, and answers incoming intercom calls.
5 NONE No assigned function
6 NONE No assigned function
The following softkeys display when you pick up the handset:
DIAL- After entering a phone number from the keypad, you can press the Dial
softkey to immediately dial the number.
CONF - Begins a conference with the active call.
XFER - Transfers the active call to another number.
IP Phone Keys
For more information about programming the programmable keys to perform specific functions, see the “Softkeys and Programmable Keys” on
page 55.
Softkeys - 6 Bottom keys: programmable state-based softkeys
(up to 20 programmable functions).
For more information about programming the softkeys to perform specific
functions, see the “Softkeys and Programmable Keys” on page 55.
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IP Phone Keys
Keypad Keys
The 6755i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the
alphabet. The 6755i phone keypad includes the following:
Keypad Key Description
0Dials 0
1 Dials 1
2 ABC Dials 2
3 DEF Dials 3
4 GHI Dials 4
5 JKL Dials 5
6 MNO Dials 6
7 P QRS Dials 7
8 TUV Dials 8
9 WXYZ Dials 9
Dials the Operator on a registered phone
When entering text, this key enters A with one press, B with two presses, and C with three presses
When entering text, this key enters D with one press, E with two presses, and F with three presses
When entering text, this key enters G with one press, H with two presses, and I with three presses
When entering text, this key enters J with one press, K with two presses, and L with three presses
When entering text, this key enters M with one press, N with two presses, and O with three presses
When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.
When entering text, this key enters T with one press, U with two presses, and V with three presses
When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.
The "*" is called the "star key". The "#" is called the "number sign", "pound key", or "hash key", depending on one's nationality or personal preference. These can be used for special functions such as accessing voicemail. The “star key” and
“pound key” functions are dependant on your country’s feature availablities. Contact your System Administrator for
more information about available functions using these keys.
These keypad keys can be used for any of the following on the phone:
• Dial a phone number to make a call (see “Dialing a Number” on page 117.)
• Enter digits or letters in the IP Phone user interface.
• Program a speed dial number (see “Speeddial Key” on page 62.)
• Press a speed dial key (see “Speeddial Key” on page 62.)
• Press the keys associated with a called Interactive Voice Response (IVR) system.
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Methods for Customizing Your Phone
There are two ways to customize specific options on your phone:
• Using the Options key on the IP Phone
• Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.
Option
Number
1Call Forward
2 Preferences
3 Phone Status
4 User Password
5Administrator Menu
Option
1. All
2. Busy
3. No Answer
The menus that display for Call Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account" mode.
1. Tones
Ring Tone
Ton e Set
2. Display
Contrast Level
Backlight
3. Speed Dial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
DHSG
6. Time and Date
Time Format
Daylight Savings
Date Format
Time Zone
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Copyright
(Password Protected)
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Methods for Customizing Your Phone
Option
Number
6Restart Phone
7 Phone Lock
Option
Note:
*The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These
options should only be set up and changed by your System Administrator.
Simplified Options Menu
Your System Administrator may configure a simplified options menu for your phone. The following table indicates the
options that may appear on your phone if the simplified options menu is applied.
Option
Number
1 Call Forward
2 Preferences
3 Phone Status
4 Phone Lock
Option
1. All
2. Busy
3. No Answer
The menus that display for Call Forward are dependant
on the Call Forward Mode set on the phone. Default is
"Account" mode.
1. Tones
Ring Tone
Ton e Se t
2. Display
Contrast Level
Backlight
3. Set Audio
Audio Mode
Headset Mic Vol
DHSG
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Restart Phone
7. Factory Default
8. Erase Local Cfg.
9. Copyright
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Methods for Customizing Your Phone
Using the IP Phone UI
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option.
3. Press the Select softkey, the 4 button, or press the digit number of the corresponding option to select an option.
4. Use the softkeys that display for each option to change a selected option.
5. Press the Done button to save the change.
6. Press the button, the 3 button, or the button at any time to exit without saving changes.
References
For more information about customizing your phone using the available options from the IP Phone UI, see the section
“Customizing Your Phone” on page 25.
For more information about Administrator options, contact your System Administrator.
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Methods for Customizing Your Phone
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In
order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP
address, see “Finding Your Phone’s IP Address” on page 22.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
The following logon screen displays.
2. At the prompt, enter your username and password and click OK.
Note:
For a user, the default username is “user” and the password field is left blank.
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The Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
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Methods for Customizing Your Phone
None Last Call Return (lcr)
Line Call Forward
Speed Dial BLF/Xfer
Do Not Disturb (DND) Speeddial/Xfer
Busy Lamp Field (BLF) Speeddial/Conf
BLF List Directory
Auto Call Distribution (ACD) Callers List
Directed Call Pickup Icom (Intercom)
Extensible Markup Language
(XML)
Services
Flash Phone Lock
Sprecode Paging
Park Empt y
Pickup
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware
Operation User Password - Allows you to change user password.
and firmware information about the IP phone, and information about the SIP account(s) currently configured
on the phone. The information in the Status window is read-only.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any
changes to the phone and to prevent use of the phone, and reset the user password.
Softkeys and XML - Al lows you to co nfig ure up to 6 bo ttom sof tkeys with fu nctions identified in the list below.
Programmable Keys - Allows you to configure up to 6 top programmable keys. By default, Keys 1 through 4
are programmed as Services, Directory, Callers List, and Intercom, respectively. You can configure any of the six
keys with the functions identified in the list below.
Available Functions for Softkeys and Programmable Keys
Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad for
speed dialing purposes.
Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an
additional 60 softkeys with a M675i Expan sio n Mo dul e if it i s a tta che d to the pho ne. Thi s op tio n di spl ays on the
side menu of the Aastra Web UI only if an Expansion Module is attached.
Not all functions in the table above apply to the Expansion Modules.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.
Reset - Allows you to restart the IP phone when required.
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Headings Descriptions
Basic Settings Preferences - Allows you to enable/disable the following:
• Park Call
• Pick Up Parked Call
• Display DTMF Digits
• Play Call Waiting Tone
• Stuttered Dial Tone
• XML Beep Support
• Status Scroll Delay (seconds)
• Switch UI Focus to Ringing Line
• Call Hold Reminder During Active Calls
• Call Hold Reminder
• Call Waiting Tone Period
• Preferred Line
• Preferred Line Timeout (seconds)
• Message Waiting Indicator Line
• DND Key Mode
• Call Forward Key Mode
This category also allows you to configure:
• Incoming Intercom Call Settings
• Group Paging RTP Settings
• Ring Tones (global and per-line basis)
• Time and Date Settings
• Language Settings
Methods for Customizing Your Phone
Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by
account. You can have multiple accounts on the 6755i.
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Phone Status
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:
• Network status including your phone’s IP and MAC address
• Local Area Network (LAN) port information
• PC Port information (if PC link exists)
• Firmware version
• Error messages from the last reboot or startup
• Copyright information
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
• IP&MAC Address
• LAN Port
• PC Port
• Firmware Info
• Error Messages
• Copyright
The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the LCD display.
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Phone Status
IP&MAC Addresses
IP Address:
192.168.0.100
MAC Address:
00447D180326
Done -
Finding Your Phone’s IP Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the
browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
IP Phone UI
1. Press to enter the Options List.
2. Scroll to Phone Status and press Select.
Options List
1. Call Forward
2. Preferences
3. Phone Status
4. Password
- Select
Done -
3. Scroll to IP&MAC Addresses and press Select.
Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Copyright
- Select
Done -
The IP address of your 6755i IP phone displays in the "IP Address" field.
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Phone Status
Phone Status via the Aastra Web UI
Use the following procedure to view the phone status via the Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
2. In the Username/Password window, enter your username and password and click OK.
Note:
For a user, the default username is “user” and the password field is left blank.
The Status window displays for the IP phone you are accessing.
This Status window is view only. It displays the status of your phone which includes the following:
• Network Status
• Hardware Information
• Firmware Information
• SIP Status
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