Aastra Telecom 6753I User Manual
6753i IP Phone
6753i IP Phone
User Guide
Release 2.4
41-001199-16
Rev 00
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or
unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors
or omissions contained within this documentation. The information contained in this documentation is subject to change without
notice.
Copyright 2008 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller. In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
iii
Table of Contents
Software License Agreement ...................................................................................................... iii
Table of Contents ..........................................................................................................................v
About This Guide ..........................................................................................................................1
Documentation ..........................................................................................................................1
Introduction ...................................................................................................................................2
Phone Features ..........................................................................................................................2
Requirements ............................................................................................................................2
Installation and Setup ................................................................................................................3
Getting Started ..............................................................................................................................4
Plugging in and Starting the Phone ...........................................................................................4
Idle Screens ...............................................................................................................................7
Incomplete Configuration .........................................................................................................8
No Service .................................................................................................................................8
IP Phone Keys and Key Descriptions ..........................................................................................9
Key Panel ..................................................................................................................................9
Methods for Customizing Your Phone ...................................................................................... 11
Phone Options via the IP Phone UI ........................................................................................11
Phone Options via the Aastra Web UI ....................................................................................14
Phone Status ................................................................................................................................18
Phone Status via IP Phone UI .................................................................................................18
Finding Your Phone’s IP Address ..........................................................................................19
Phone Status via the Aastra Web UI .......................................................................................19
Customizing Your Phone ............................................................................................................23
Ring Tones and Tone Sets .......................................................................................................23
Contrast Level .........................................................................................................................26
Live Dialpad* .........................................................................................................................26
Set Audio ................................................................................................................................27
Time and Date .........................................................................................................................28
Language .................................................................................................................................32
User Password .........................................................................................................................40
Resetting a User Password ......................................................................................................41
Restarting Your Phone ............................................................................................................42
Phone Lock .............................................................................................................................43
Defining an Emergency Dial Plan ..........................................................................................44
Table of Contents
v
Table of Contents
Line Keys and Programmable Keys ..........................................................................................46
Multiple Line and Call Appearance Keys ...............................................................................46
Programmable Keys ................................................................................................................47
Line Key .................................................................................................................................50
Creating a Speeddial Key .......................................................................................................51
Editing Speeddial Keys ...........................................................................................................57
Do Not Disturb (DND) Key ....................................................................................................61
Busy Lamp Field (BLF) Key ..................................................................................................62
BLF List Key ..........................................................................................................................64
Flash Key ................................................................................................................................67
Automatic Call Distribution (ACD) Key (for Sylantro Servers) ............................................68
Table of Contents
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...................................72
XML Key ................................................................................................................................76
WebApps Key .........................................................................................................................79
Sprecode Key ..........................................................................................................................81
Park/Pickup Keys ....................................................................................................................82
Last Call Return (lcr) Key (for Sylantro Servers) ...................................................................85
Call Forward Key ....................................................................................................................86
BLF/Xfer .................................................................................................................................87
Speeddial/Xfer ........................................................................................................................89
Speeddial/Conf ........................................................................................................................91
Directory Key .........................................................................................................................93
Callers List Key ......................................................................................................................95
Transfer Key ...........................................................................................................................97
Conference Key ......................................................................................................................99
Intercom Key ........................................................................................................................101
Services Key .........................................................................................................................103
Phone Lock Key ....................................................................................................................105
Paging Key (Sends the RTP Stream) ....................................................................................107
None Key ..............................................................................................................................109
Deleting a Key .....................................................................................................................110
Making Calls ............................................................................................................................. 111
Dialing a Number ..................................................................................................................111
Using Handsfree Speakerphone ............................................................................................111
vi
Table of Contents
Using a Headset ....................................................................................................................112
Redial ....................................................................................................................................113
Mute ......................................................................................................................................114
Receiving Calls ..........................................................................................................................115
Answering an Incoming Call ................................................................................................115
Sending an Incoming Call to Voicemail ...............................................................................115
Handling Calls ...........................................................................................................................116
Placing a Call on Hold ..........................................................................................................116
Transferring Calls .................................................................................................................117
Conferencing Calls ...............................................................................................................118
Ending Calls ..........................................................................................................................123
Managing Calls .........................................................................................................................124
Directory List ........................................................................................................................124
Callers List ............................................................................................................................134
Account Configuration (DND and Call Forwarding) ...........................................................140
Missed Calls Indicator ..........................................................................................................160
Voicemail ..............................................................................................................................161
Additional Features ..................................................................................................................162
Star Codes .............................................................................................................................162
WebApps ...............................................................................................................................162
Suppress DTMF Playback ....................................................................................................163
Display DTMF Digits ...........................................................................................................164
Enable/Disable Call Waiting .................................................................................................166
Play Call Waiting Tone .........................................................................................................168
Stuttered Dial Tone ...............................................................................................................169
XML Beep Support ...............................................................................................................170
Status Scroll Delay ................................................................................................................171
Incoming Call Interrupts Dialing ..........................................................................................172
Switch UI Focus to Ringing Line .........................................................................................174
Preferred Line and Preferred Line Timeout ..........................................................................175
Goodbye Key Cancels Incoming Calls .................................................................................177
UPnP Mapping Lines (for remote phones) ...........................................................................179
Message Waiting Indicator ...................................................................................................180
Incoming Intercom Call Features .........................................................................................181
Table of Contents
vii
Table of Contents
Using Redial Key for “Last Number Redial” .......................................................................183
Group RTP Paging (receives RTP streams) ..........................................................................184
Use LLDP ELIN ...................................................................................................................186
Available Features Enabled by Administrators .....................................................................187
Outgoing Intercom Calls .......................................................................................................187
Missed Call Summary Subscription .....................................................................................187
Customizable Callers List Key .............................................................................................188
Autodial (Hotline and Warmline) .........................................................................................188
Centralized Conferencing .....................................................................................................189
Answer and Ignore Keys for XML Applications ..................................................................189
Playing a WAV File On Your Phone .....................................................................................190
Table of Contents
Using the Keypad During Active XML Applications ..........................................................190
Key Redirection ....................................................................................................................191
XML Applications and Off-Hook Interaction ......................................................................192
XML Override for a Locked Phone ......................................................................................192
RTP Recording and Simultaneous Playing ...........................................................................192
“Hold” Feature Enhancement (for Broadsoft Servers) .........................................................193
Configurable Save and Delete Keys .....................................................................................193
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client
Management System (CMS) .................................................................................................193
Model M670i Expansion Module .............................................................................................195
Using the Expansion Module ................................................................................................196
Troubleshooting Solutions ........................................................................................................197
Limited Warranty .....................................................................................................................203
Appendix A - Time Zone Codes ...................................................................................................1
Index ...............................................................................................................................................1
viii
About This Guide
This guide explains how to use your new 6753i phone. Not all features listed are available by
default. Contact your System Administrator to find out which features and services are available
on your system. Your System Administrator also has the ability to customize some features on this
phone.
Documentation
• Aastra 6753i SIP IP Phone Installation Guide – Contains installation and set-up instructions,
general features and functions, and basic options list customization. This Installation Guide is
included in the box with your phone.
• Aastra 6753i SIP IP Phone User Guide – Describes the most commonly used features and
functions for an end user. This User Guide can be downloaded from www.aastratelecom.com.
• Aastra SIP IP Phone Administrator Guide –
Contains advanced Administrator information and procedures for setting up the 6753i IP
Phone on a network. This Administrator Guide is intended for the System Administrator and
can be downloaded from www.aastratelecom.com.
Model 6753i IP Phone User Guide 1
About This Guide
Introduction
This 6753i IP telephone has all the features of a regular business phone, allowing you to make
and receive calls, transfer, conference and more. The 6753i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
Phone Features
Introduction
• 3-line LCD screen
• 6 top keys - all 6 keys are programmable
• Press-and-hold speeddial key configuration feature
• 3 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer
• Inline power support (based on 802.3af standard) which eliminates power adapters
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
Requirements
The 6753i IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP account created for
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
• Ethernet/Fast Ethernet LAN (10/100 Mb)
• Category 5/5e straight through cabling
the 6753i IP phone.
Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer
(SSL) (HTTPS).
2 Model 6753i IP Phone User Guide
•Power source
— For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
— For power, use the Ethernet cable (supplied) to connect from the phone directly to the
network for power. (No 48v AC power adapter required.)
— For Ethernet networks that DO NOT supply power to the phone:
— For power, use the 48V AC Power Adapter (included) to connect from the DC power
port on the phone to a power source.
or
— (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE
switch. A PoE power injector is available as an optional accessory from Aastra
Telecom. Contact your Administrator for more information.
Installation and Setup
If your System Administrator has not already setup your 6753i phone, please refer to the Aastra
6753i Installation Guide for basic installation and physical setup of the 6753i. For more advanced
administration and configuration information, System Administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Model 6753i IP Phone User Guide 3
Introduction
Getting Started
The 6753i must be set up and configured prior to its first use. This section describes phone
behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Plugging in and Starting the Phone
The 6753i automatically begins the start up sequence as soon as it is connected. The phone goes
Getting Started
through this process the first time you plug in your phone and every time you restart your phone.
Note: Some start up screens only appear the first time you connect your phone,
or if your phone has been factory defaulted.
The phone displays the following startup screens.
Aastra 6753i
Firmware Loaded
LLDP
Initializing
network
During the first start up the 6753i phone attempts to contact the Redirection and Configuration
Server (rcs.aastra.com) for current server information. No personal information is transmitted
from the phone during this process.
Contacting
Redirector
4 Model 6753i IP Phone User Guide
The 6753i phone may also look for configuration servers on your local network (press 3Remote
to enter a remote server address, or 4Skip to continue without checking for servers).
Auto Discovery
Remote
If appropriate servers are found they are listed for you to select from by scrolling down to view the
complete list. (Press 3Skip to continue without selecting a server.).
Choose Server
<server name>
Skip
The 6753i phone then checks settings and looks for new configuration and firmware updates for
the phone from a server. If a new update is found, the phone displays the message “Updating
Configuration”. This may take a few moments while the phone downloads the latest updates
conguration
Updating
Skip
Select
.
Note: New updates to your phone can be automatically scheduled from the
server. This is set up on the phone system by your System Administrator and
should be scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following
screen displays during startup.
Downloading
language packs.....
Getting Started
Model 6753i IP Phone User Guide 5
When the configuration update is complete, the phone displays the following screens.
Network
DSP
Getting Started
SIP
Done
6 Model 6753i IP Phone User Guide
Idle Screens
Idle Screen 1
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen:
1
The Idle State screen lists your name (SIP screen name), extension (or phone number), and day,
date, and time. The "1" in the upper corner in the above example indicates the idle screen for the
first line appearance. You can use the left and right arrow keys to scroll through the idle screens for
all three line appearances. The 6753i allows for scrolling up to 3 lines.
This screen is shown whenever your phone is not in use.
Idle Screen 2
The second display line displays the following temporary messages if the event occurs:
•No Service
• DHCP Failed
• Restarting......
• New IP Obtained
• Network Disconnected/Connected
John Burns
9054550055
Sat Jun 8 2:55pm
Note: Since the "Network Disconnected/Connected" display on two lines, the
date and time does not show if this event displays.
The second line can also display the following status messages, listed in order of display priority:
• Call forward status
• DND On (Do Not Disturb)
• Number of missed calls
Model 6753i IP Phone User Guide 7
Getting Started
When more than one status message displays, the 2 is shown after the message to indicate you
can use the 2 and 5 navigation keys to scroll through the remaining messages.
Getting Started
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at
the end of the start up sequence instead of an Idle state screen, this indicates the phone
configuration that was downloaded from the configuration server is not complete or correct.
Contact your System Administrator for assistance.
No Service
1
John Burns
CFWD All
Jun 8 2:55pm
2
Network Connected
When the phone is not properly connected to the network, or the account has not been
configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt
appears on the display and the telephone status light turns ON. The phone also displays the
default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to
the phone and to the wall jack. The phone should automatically detect when the connection is
reconnected and display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more
information on restarting your phone, see “Restarting Your Phone” on page 42.
For more information about connecting your phone, refer to the Aastra 6753i Installation Guide.
Check with your System Administrator for assistance.
8 Model 6753i IP Phone User Guide
IP Phone Keys and Key Descriptions
The following sections describe the various 6753i phone key functions, and how they help you
make and manage your calls and caller information.
Key Panel
The following table identifies the keys on the key panel of your 6753i IP phone that you can use
for handling calls.
IP Phone Keys and Key Descriptions
Keys Key Description
Goodbye key - Ends an active call. The Goodbye key also exits an open
list, such as the Options List, without saving changes.
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check
with your System Administrator before changing the Administrator-only
options.
Hold key - Places an active call on hold. To retrieve a held call, press the
call appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the
Redial key twice simultaneously redials the last dialed number.53
Volume control key - Adjusts the volume for the handset, headset,
ringer, and handsfree speaker.
Model 6753i IP Phone User Guide 9
Keys Key Description
Line/Call Appearance key - Connects you to a line or call. The Aastra
6753i IP phone supports up to 3 line keys.
Handsfree key - Activates Handsfree for making and receiving calls
without lifting the handset. When the audio mode option is set, this key is
used to switch between a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the
light indicator flashes when the microphone is on mute).
Navigation keys - Pressing the UP and DOWN arrow keys lets you view
different status and text messages on the LCD display (if there is more
than 1 line of status/text messages). These buttons also let you scroll
through menu selections, such as the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/
call appearances. While in the Options List, these keys allow you to exit or
enter the current option. When you are editing entries on the display,
pressing the LEFT arrow key erases the character on the left; pressing
the RIGHT arrow key sets the option.
Programmable keys - 6 Top Keys - all 6 keys are programmable.
Keys 1 and 2 are designated as the SAVE and DELETE keys,
respectively. Only your System Administrator can make these keys
configurable, if required.
IP Phone Keys and Key Descriptions
The following are the default functions for the programmable keys on the
6753i IP phone:
1SAVE Allows you to save numbers and/or names to the
Directory. Using this key, you enter the number,
name, and line (or speeddial key) to record in the
Directory List.
2 DELETE Allows you to delete a single entry or all entries
from the Directory List and Callers List.
3 DIRECTORY Displays up to 200 names and phone numbers
(stored in alphabetical order).
4 CALLERS LIST Accesses the last 200 calls received.
5 TRANSFER Transfers the active call to another number.
6 CONFERENCE Begins a conference call with the active call.
Notes:
1. For more information about the SAVE and DELETE keys, see
“Configurable Save and Delete Keys” on page 193.
2. For more information about configuring keys 1 thru 6 to perform
specific functions, see “Programmable Keys” on page 47.
10 Model 6753i IP Phone User Guide
Methods for Customizing Your Phone
There are two ways to customize specific options on your phone:
• Using the Options key on the IP Phone
• Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.
Option
Number Option
1Call Forward
1. Screenname
2. All Off
3. All On
Note: The menus that display for Call Forward
are dependant on the Call Forward Mode set on
the phone. Default is "Account" mode.
2 Services
1. WebApps
2. Directory
3. Callers List
4. Voicemail
3 Preferences
1. Tones
Ring Tone
Ton e Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
6. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
Methods for Customizing Your Phone
Model 6753i IP Phone User Guide 11
4 Phone Status
5 User Password
6 Administrator Menu
7Restart Phone
8 Phone Lock
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
(Password Protected)
Note: *The "Administrator Menu" options are Administrator level functions
only, and are not accessible by the user. These options should only be set up and
changed by your System Administrator.
Simplified Options Menu
Your System Administrator may configure a simplified options menu for your phone. The
following table indicates the options that may appear on your phone if the simplified options
menu is applied.
Option
Number Option
1Call Forward
1. Screenname
2. All Off
3. All On
Note: The menus that display for Call Forward are
dependant on the Call Forward Mode set on the
phone. Default is "Account" mode.
2 Services
Methods for Customizing Your Phone
2 Preferences
3 Phone Status
4 Phone Lock
1. WebApps
2. Directory
3. Callers List
4. Voicemail
1. Tones
Ring Tone
Ton e Set
2. Contrast Level
3. Live Dialpad
4. Set Audio
Audio Mode
Headset Mic Vol
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
12 Model 6753i IP Phone User Guide
Using the IP Phone UI
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
2. Use 2 and 5 to scroll through the list of options, or press the number corresponding to the
Option.
3. Press Enter, the 4 key, or press the digit number of the corresponding option to select an
option.
4. Change a selected option if applicable.
5. Press the Set or Done key to save the change.
6. Press the button, the 3 key, or the button at any time to exit without saving
changes.
Reference
For more information about customizing your phone using the available options from the IP Phone
UI, see the section “Customizing Your Phone” on page 23.
For more information about Administrator options, contact your System Administrator.
Methods for Customizing Your Phone
Model 6753i IP Phone User Guide 13
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone
using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to
know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP
Address” on page 19.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
The following logon screen displays.
2. At the prompt, enter your username and password and click
Methods for Customizing Your Phone
Note: For a user, the default user name is “user” and the password field is left
blank.
14 Model 6753i IP Phone User Guide
The Network Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Model 6753i IP Phone User Guide 15
The following categories display in the side menu of the Aastra Web UI: Status, Operation,
Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It
also displays hardware and firmware information about the IP phone, and information about
the SIP account(s) currently configured on the phone. The information in the Network Status
window is read-only.
Operation User Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
prevent any changes to the phone and to prevent use of the phone, and reset the user
password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Programmable Keys - There are 6 function keys, all 6 of which you can configure to
perform the functions identified in the following list.
Your Administrator must unlock the SAVE and DELETE keys in order for these keys to be
configurable. For more information about the SAVE and DELETE keys, see “Configurable
Save and Delete Keys” on page 193.
• none • Last Call Return (lcr)
• line • Call Forward
• speeddial • BLF/Xfer
• do not disturb (DND) • Speeddial/Xfer
• Busy Lamp Field
(BLF)
• BLF List • Directory
• Auto Call Distribution
(ACD)
• Directed Call Pickup • Conference
Methods for Customizing Your Phone
• Extensible Markup
Language (XML)
• WebApps • Intercom
• flash • Services
• sprecode • Phone Lock
• park • Paging
• pickup
• Speeddial/Conf
• Callers List
• Transfer
Expansion Module - Allows you to configure an additional 36 keys with a M670i Expansion
Module if it is attached to the phone. This option displays on the side menu of the Aastra
Web UI only if an Expansion Module is attached.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to your
PC.
Reset - Allows you to restart the IP phone when required.
16 Model 6753i IP Phone User Guide
Headings Descriptions
Basic
Settings
Preferences - Allows you to enable/disable the following:
• Suppress DTMF Playback
• Display DTMF Digits
• Call Waiting
• Play Call Waiting Tone
• Stuttered Dial Tone
• XML Beep Support
• Status Scroll Delay (seconds)
• Incoming Call Interrupts Dialing
• Switch UI Focus to Ringing Line
• Preferred Line
• Preferred Line Timeout (seconds)
• Goodbye Key Cancels Incoming Call
• UPnP Mapping Lines
• Message Waiting Indicator Line
• DND Key Mode
• Call Forward Key Mode
• Use LLDP ELIN
This category also allows you to configure:
• incoming Intercom call settings
• group paging RTP settings
• ring tones (global and per-line basis)
• ring tone sets
• time and date settings
• Webpage language and input language
Methods for Customizing Your Phone
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. You can have multiple accounts on the 6753i.
Model 6753i IP Phone User Guide 17
Phone Status
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD
display.
Phone Status
This option allows you to view your phone’s:
• Network status including your phone’s IP and MAC address
• Local Area Network (LAN) port
•PC port
• Firmware version
• Error messages from the last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
• IP&MAC Address
• LAN Port
•PC Port
•Firmware Info
• Error Messages
The option you select displays to the LCD. Use the and keys to scroll the through the
LCD display.
18 Model 6753i IP Phone User Guide
Finding Your Phone’s IP Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP
address of the phone in the browser to open the Aastra Web UI. Use the following procedure to
find your phone’s IP address.
IP Phone UI
1. Press the button on the phone to enter the Option List.
2. Select Phone Status and press the 4 key.
3 Phone Status
=Next
3. Select "IP&MAC Addresses" and press the 4 key.
1 IP&MAC Addresses
=Next
The IP address of your 6753i IP phone displays in the "IP Address" field.
IP Address:
10.40.50.112
=Next
Phone Status via the Aastra Web UI
Use the following procedure to view the phone status via the Aastra Web UI.
=Enter
=Enter
=Exit
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
2. In the Username/Password window, enter your username and password and click .
Note: For a user, the default user name is “user” and the password field is left
blank.
Model 6753i IP Phone User Guide 19
Phone Status
The Network Status window displays for the IP phone you are accessing.
Phone Status
This Network Status window is view only. It displays the Network Status of your phone which
includes the following:
• Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports
• MAC Address
• Hardware Information
• Firmware Information
• SIP Account status
20 Model 6753i IP Phone User Guide
SIP Account Status
The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the
Aastra Web UI.
The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status
displayed.
SIP Account Status
Phone Status
Model 6753i IP Phone User Guide 21
The following table describes the status conditions that can display for the account.
Status Condition Desription
Registered Displays this status on accounts that HAVE been registered with the SIP proxy
Phone Status
SIP Error Number Displays on accounts when registration fails with the SIP proxy server.
server.
Example:
Backup
Registrar
Line SIP Account Status Used?
1 9057604603@anasipproxy.aastra.com:5060 Registered Yes
where
Account Number is “1”
SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060”
Status is “Registered”
Backup registrar is used (“Yes”)
Example:
Backup
Registrar
Line SIP Account Status Used?
4 9057604601@anasipproxy.aastra.com:5060 401 No
where
Account Number is “4”
SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060”
Status is “401” - Unregistered if SIP registration fails.
Backup registrar is used (“No”)
22 Model 6753i IP Phone User Guide
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