1Loudspeaker
2Indicator LED LED as per Table in Chapter "Indicator LED
3Display
4Side keys + / - short• Idle state
Middle side keyshortAll statesExcute configured call number
longIdle stateConfigure side key
5Left softkey/
foxkey
Middle softkey/
foxkey
2Aastra 620d
short• Idle state
short• Idle state
• In a connection
•Menus
•Menu
Signals", page 23
• Retrieves the phone number
•Adjust volume
• Call up complete menu
• Executes displayed function above key.
• Call up configured call number
• Executes displayed function above key.
eud-1094/1.0 – I7.8 – 05.2009
Operating and Display Elements
keyPressIn the state...Description
Right softkey/
foxkey
short• Idle state
•Menu
• Call up configured call number
• Executes displayed function above key.
approx.
2 seconds
each
6Loudspeaker
key
7Correction key short• Editor
8Navigation key
9Call key short• Idle state
short• Idle state
top• Idle state
right• Idle state
bottom• Idle state
left• Idle state
Idle stateConfigures key
• In a connection
•Menu
•Lists
•Menu
•Editor
•Lists
•Lists
•Menu
•Editor
•Lists
• Activate/deactivate open listening
• Activate/deactivate open listening
• Deletes last character
• Scroll back in the menu
• Call up activated features
• Navigation
• Call up complete menu
• Goes forward one step in the menu
•Navigate cursor
•Call up details
• Call up phone book
• Navigation
•Call up profiles
• Scroll back in the menu
•Navigate cursor
• Call up redial list
• Dial select call number
10End key short• In a connec-
tion
•Menu
•Editor
longIdle stateSwitch phone on/off
11Key block short• Idle state
•Editor
12Asterisk key shortIdle state, Editor* input
longIdle stateActivate/deactivate ring tone
eud-1094/1.0 – I7.8 – 05.2009
•Ending a Call
• Back to idle state
• Exit Editor without changes
• Digit input
• Characters as per Table in Chapter "Digit
keys", page 19
Aastra 620d3
Operating and Display Elements
keyPressIn the state...Description
13Hash key shortIdle state, Editor# input
longIdle stateActivate keylock
14Connecting a
headset
15Microphone
16USB connection
17HotkeyshortAll statesList of 6 configurable phone numbers
longIdle stateConfigures Hotkey
■ Display symbols
Radio link quality
Very goodGood
Disruption probablePhone calls not possible
State of charge
Charge state 81-100%Charge state 61-80 %
Charge state 41-60 %Charge state 21-40 %
Charge state 0-20 %
Notes:
• If the battery is completely discharged when the phone is placed in the charging bay, there will be no
display initially until the battery has reached a certain charge level. This may take several minutes and
does not mean there is a malfunction.
• Even when the phone is switched off, the battery will still slowly discharge.
• When the batter y capacity is almost exhausted, a series of warning beeps sounds. This warning can be
disabled, see Chapter "Setting up a profile", page 54. If you are making a call, you have approximately
five minutes' talk time left before the handset switches itself off.
System registrations
Phone registered in system A, B, C, or D
and ready for use (only displayed when
phone is registered on more than one
system)
4Aastra 620d
Running firmware update
eud-1094/1.0 – I7.8 – 05.2009
Operating and Display Elements
Status information
Incoming callIncoming call forwarded
Call forwarding activeCall Forwarding on No Reply activated
Search modeEntries on the call list
More softkeys availableNew Voice Mail
New text messagesText messages read
Ringing tone deactivatedDiscreet ringing activated
Call key pressed
Headset mode activatedMicrophone deactivated
Call parkedKeypad locked
Bluetooth® activatedBluetooth® headset connected
AboutWarning
Not permitted
Phone book
NamePrivate phone number
Business phone numberMobile phone number
Loudspeaker/hands-free mode activated
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Aastra 620d5
System Information
System Information
■ Trial licences
Trial licences are available for various features and phones. With that licensed features can be
used for a certain period license-free.
■ One Number user concept
Your system administrator can set up phones for you that hold all the same phone number (one
number user concept). You have only one name and phone number with which to identify
yourself to your call partners, regardless of which of the phones you make your calls. The advantage is that you can always be reached under the same phone number, regardless of where you
happen to be.
With the Personal call routing you can define where incoming calls shall be routed to (see chapter "Personal call routing", page 45). Your system administrator can set whether or not you are
busy for further incoming calls (Busy if busy). When Busy if busy is activated, calls can still be
made with your other phones.
Call lists and contacts are available on all phones and are automatically synchronised.
An announcement is signalled on all your phones which support announcement.
6Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Security
■ Safety Information
Failure to observe this information can be hazardous and infringe existing laws.
Medical equipment
The handset must not be used near medical equipment, such as pacemakers or hearing
aids.
Availability of telephone connections
Do not rely on your handset as your only means of communication in emergency or
critical situations. Availability cannot always be guaranteed.
Risk of explosion through sparking
On premises subject to explosion hazards only use ATEX models specially approved for
that purpose.
Hands-free mode and Ringing tone
Do not hold the handset up against your ear in hands-free operation and during ringing
tone, as the volume is then very high.
Mains connection
Use the original power supply only. Connect the power supply only to power sources
that conform to the indications on the device.
Maintenance
Make sure all installation and repair work is carried out by a specially qualified technician. Do not touch the charging contacts with sharp, metallic, and/or greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not use chemicals or other chemical products.
Cost control
You should protect your device with a PIN so that no-one can make phone calls at your
expense. A code will also protect your personal settings. When carrying the handset
around, you should lock the keypad so it cannot be accidentally activated.
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx. +40 °C.
Avoid direct sunlight and other sources of heat.
Protect your device against the wet, excessive dust, corrosive liquids and steam.
Do not expose your device to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing
your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other
telephone sets.
Disposal
Be sure to dispose of your device, batteries and its packaging in an environmentally
compatible way. Electrical equipment does not belong in domestic waste. Deposit it at
a return centre.
Security
Accessories
Use original accessories or specifically approved accessories only. The use of other
accessories may decrease performance or pose a risk to your health or safety.
eud-1094/1.0 – I7.8 – 05.2009
Aastra 620d7
Security
■ Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
General rules when dealing with batteries
• Never tamper with or dismantle batteries.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
When putting your mobile phone into operation
• Only use the battery pack supplied by the manufacturer.
• Take note of the instructions in the "Battery", page 71 chapter and follow the procedure described
there.
• It takes two to three charging cycles for the batteries to reach their fully charged state.
• Only use the charging bay supplied by the manufacturer.
• For the charging bay only use the plug-in power adapter supplied by the manufacturer
(ID: 23-00-1061-00). Otherwise the battery may be damaged.
When operating your mobile phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. To do so do not place the phone
back into the charging bay until the batteries are completely or almost completely discharged.
To replace the batteries
• Switch off the phone before removing the batteries.
• Only use original batteries and charging units approved by the manufacturer. To do so, contact your
supplier or servicing agent.
To store the phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and take out the battery
pack.
• Store the batteries at room temperature. Above-average temperatures tend to reduce the service life of
batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate collection point for recycling.
8Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Security
■ User information
Your terminal has been supplied with a Quick User’s Guide, safety information and, where applicable, with other terminal-specific information. You will find this and other documents for your
device at
http://www.aastra.com/docfinder.
More information on your terminal can be found in the documentation or your dealer’s
homepage. It is your responsibility to inform yourself about the scope of functions, operation
and proper use of your equipment.
• Check whether you have all the user information available on your terminal, whether it conforms to your terminal’s version and whether it is up to date.
• Read through the user information carefully before putting your terminal into operation.
• Store the user information within easy reach and refer to it whenever uncertainties arise in
connection with the use of the terminal.
• When handing over your terminal to others, make sure you enclose the relevant user information.
■ Intended Purpose
This phone is part of the Aastra IntelliGate® communication system and is intended to be operated on that system. Any other use does not comply with the intended purpose and is not permitted.
Aastra IntelliGate® is an open, modular and comprehensive communication system that comprises the IP-PBX (referred to in the end-user information as “the system”), a vast number of
expansion cards and modules, and a complete series of system terminals including IP system
terminals. The system and all its component parts were designed to cover in full all the telecommunication requirements of companies and organisations with a single user-friendly solution.
The individual components of the overall systems are fully compatible and must not be used for
other purposes or replaced by third-party components (except when connecting other authorized networks, applications and terminals to the interfaces provided specifically for that purpose).
eud-1094/1.0 – I7.8 – 05.2009
Aastra 620d9
Security
■ Disclaimer
This product was manufactured in accordance with ISO 9001 quality guidelines.
This product and the user information belonging to it have been produced with the utmost
care. The product’s functions have been tested and approved after comprehensive conformity
tests. Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.
The manufacturers shall not be liable for any direct or indirect damage that may be caused by
incorrect handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are mentioned in the relevant places in the user information. Liability for loss of
profit shall be excluded in any case.
■ Trademarks
Aastra IntelliGate® is a registered trademark of Aastra Technologies Limited. Bluetooth® is a registered Bluetooth SIG. All other trademarks are trademarks of the respective proprietors.
This section explains the procedure for answering a call.
■ Answering a Call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:
The volume of the ringing call can become very loud. Do not hold the sound aperture up to
your ear.
Press the Call key.
Note:
If the call er's p hone numb er is r eceived , it is show n on th e dis play. I f the phon e
number is stored in the private phone book or in the system, the display also
shows the corresponding name.
Notes:
• To find out how to phone with headset, refer to the Chapter "Using a Head-
set", page 16.
• To find out how to activate the hands-free mode, refer to the Chapter "Using
Your Phone in Hands-Free Mode", page 15.
■ Ending a Call
You want to end the call.
The call duration is displayed both during and after the call.
Call charges are also displayed after any external call which you initiated, provided your provider supports this function.
Press the End key.
Notes:
• To find out how to phone with headset, refer to the Chapter "Using a Head-
set", page 16.
• To find out how to activate the hands-free mode, refer to the Chapter "Using
Your Phone in Hands-Free Mode", page 15.
eud-1094/1.0 – I7.8 – 05.2009
Aastra 620d13
Dialling and Phoning
Making calls
This section explains the different ways you can make a call with your phone.
■ Dialling with the Phone Number
You want to call someone and key in that person's phone number.
With call preparation you can enter a phone number without it being dialled automatically, so
you have time to check the number and, if necessary, correct it. The number is not dialled until
you press the Call key.
<Phone number>
Enter a phone number in call preparation.
You can use the Correction key to delete any incorrect character.
Press the Call key.
➔ The enquiry call party is called.
■ Dialling with Redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the
person in question using this last-number redial list.
The last-number redial list has a maximum of 10 entries.
Press the Call key.
➔ The redial list is displayed.
To scroll through the call numbers last dialled, press the navigation key downwards.
Press the Call key.
➔ The phone number displayed is dialled.
14Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Dialling and Phoning
■ Using Your Phone in Hands-Free Mode
You want other people to join the conversation or to have your hands free while making the
call.
The hands-free mode function activates the loudspeaker and the microphone.
During a call:
Press the Loudspeaker key.
➔ Hands-free operation is activated, is displayed.
Notes:
• Make sure the hands-free microphone is not obstructed.
• The sound quality is improved if you set the volume of your phone to a low
setting.
To continue the call without hands-free operation:
Press the Loudspeaker key.
➔ The loudspeaker and hands-free microphone are now deactivated.
Notes:
• To end a call in open-listening mode, press the End call key.
• To find out how to phone with headset, refer to the Chapter "Using a Head-
set", page 16.
■ Muting the Microphone
In the middle of a call you want to talk briefly with other persons in the room without your call
partner hearing your conversation.
You can switch the microphone on and off during a call.
<Micro>
<Micro>
eud-1094/1.0 – I7.8 – 05.2009
Switching the microphone off:
Press the Micro softkey.
➔ Microphone is deactivated, is displayed.
Switching the microphone back on:
Press the Micro softkey a second time.
Aastra 620d15
Dialling and Phoning
■ Using a Headset
To make a phone call with the headset.
If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided
on the headset.
Note:
If you loose the radio contact with a Bluetooth® headset, you can go back into the radio area without
being disconnected from the active connection.
Phone is ringing. To answer the call, proceed as follows:
Press the Call key or Loudspeaker key.
➔ The call is provided on your headset.
Press the Loudspeaker key.
➔ The phone’s microphone is switched on and the headset microphone is
switched off.
Headset <--> Handset
You can use the Headset or Handset softkey to switch modes.
Ending a Call:
Press the End key.
Notes:
• To find out how to activate the headset, refer to the Chapter "To activate
headset operation", page 56.
• To find out how to connect a Bluetooth® headset, refer to Chapter "Activating
Bluetooth® mode and Bluetooth® devices", page 57.
• To call a user, dial the user’s phone number and press the Call key or Loudspeaker key.
• For more information refer to your headset’s operating instructions.
16Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Using the Display and
Operating Elements
The following sections explain how to operate your phone quickly and simply.
A key may have various functions depending on the situation and the operating mode. The
function activated depends on the number of times the key is pressed or whether it is pressed
quickly or held down for a moment. Here are some examples:
Press the softkey.
<long>
Keep the softkey held down for a moment (about 2 seconds).
■ Softkey
The 3 softkeys have variable functions. These functions are displayed above the key.
You can also store phone numbers on a softkey (see Chapter "Store a phone number under a
key", page 66).
<Setting value>
Press the softkey under the desired function on the display.
■ Hotkey
The hotkey is a user configurable key for 1 to 6 phone numbers and names.
Press the Hotkey to open the Hotkey menu.
<long>
To configure the Hotkey, keep it pressed down for approx. 2 seconds.
18Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Using the Display and Operating Elements
Input
■ Digit keys
The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly
until the character you want is displayed.
- . _ ? 1 ! , : ; ’ " ¿ ¡
D E F 3 É
d e f 3 é è ê
J K L 5
j k l 5
P Q R S 7
p q r s 7 ß
W X Y Z 9
w x y z 9
@ * / ( ) < = > % £ $ ¥ ª & § <Space> #
A B C 2 Ä Æ Å Ç
a b c 2 ä æ å à ç
G H I 4
g h i 4 ì
M N O 6 Ñ Ö Ø
m n o 6 ñ ö ø ò
T U V 8 Ü
t u v 8 ü ù
+ 0
■ Enters digits
The digit keys are used to enter the digits 0 to 9.
■ Enter the letters
You can also use the digit keys to enter letters and special characters. A number of letters and
special characters are assigned to each key.
To enter letters using the digit keys, you need to be in text mode. The text mode is activated
automatically if the phone is expecting a text input. You can switch back and forth between
number mode and letter mode during your input.
abc-->123
eud-1094/1.0 – I7.8 – 05.2009
Switching between number mode and letter mode during your input:
Press the abc-->123 and 123-->abc softkey.
Aastra 620d19
Using the Display and Operating Elements
■ Switching between Upper and Lower Case
You want to switch between upper and lower case while making an input in text mode.
Upper-case input is automatically activated when the first letter is entered. The text mode then
automatically switches to lower-case input. You can use the softkey to switch manually
between upper-case and lower-case input.
a-->A
Switching between upper case and lower case in text mode:
Press the a-->A or >A-- a softkey.
■ Correcting your Input
You notice you have entered a wrong digit or character. You can either delete the input one
character at a time or cancel the entire input.
To delete the last character:
Press the Correction key or the Delete softkey.
Exit Editor without changes:
Press the End key.
■ Moving the Cursor
You want to go to a certain character for an input or correction.
With the navigation key you can move the cursor to the left or right.
Move the cursor with the horizontal navigation key.
20Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Using the Display and Operating Elements
Menu-Guided Navigation
■ Accessing the menu
The phone is in standby mode:
Press the navigation key to the right or the Menu softkey.
➔ The first menu entry is displayed.
Use the vertical navigation key to scroll through the menu entries.
Selecting
Press the Select softkey.
➔ Accessing the displayed menu.
■ Navigation key
You can retrieve a particular menu entry even more simply and efficiently using the navigation
key. You can scroll vertically and horizontally through the different menu entries.
Navigation key in the idle state:
Left: Pr ofiles
Right: Main menu
Top : Activated features
Bottom: Phone book
Horizontal navigation key:
Left: scrolls back through the menu.
Right: opens displayed menu, scrolls forward through the menu, retrieves
detailed information.
Vertical navi gation key:
Top: scrolls upwards in the list.
Bottom: scrolls downwards in the list.
eud-1094/1.0 – I7.8 – 05.2009
Aastra 620d21
Using the Display and Operating Elements
■ Cancelling operating steps
To cancel operating steps, proceed as follows:
Exit Editor without changes:
Press the End key.
Scrolling back through the menu step by step:
Press the correction key.
Back to the idle state in the menu:
Press the End key.
■ Enabling/Disabling function
You can enable or disable a function or a menu entry by selecting the entry you want and pressing the Select softkey.
Selecting
Enabling/disabling function:
Press the Select softkey.
■ Resetting activated features
You can deactivate again all the activated functions (e.g. Forwarding).
Press the navigation key up.
➔ Activated features is opened.
Or:
Activated features are also available via the menu: Menu > Activated features.
Deactivate
Press the Deactivate softkey to deactivate the function you want.
➔ The function is now deactivated.
22Aastra 620d
eud-1094/1.0 – I7.8 – 05.2009
Using the Display and Operating Elements
Signals
■ Indicator LED Signals
Depending on the situation the indicator LEDs will flash or light up in different colours.
ColourStateDescription
Flashes fast• Incoming call
LitHands-free on
Flashes slowlyNew Voice Mail or new text message
Flashes fastOutside the system’s range
• Callback
Flashes slowly• Battery almost empty
LitBattery charging
• Not subscribed to any system
eud-1094/1.0 – I7.8 – 05.2009
Aastra 620d23
Supplementary features
The following sections explain the supplementary features provided by your phone for more efficient
This section explains some convenient features provided by your phone for making a call.
■ Dialling by name – quick search
You want to make a call by entering a name.
With quick search you only need to press the digit keys once for each letter even though several
letters are stored under each key. An efficient algorithm provides quick search results.
Requirement: The name and the corresponding call number have to be stored in one of the system’s phone books.
The surname and first name have to be separated by a space (# key), for example "no s" (6 6 # 7)
for Noble Stephen. Ask your system administrator whether you should start with the surname
or the first name.
Note:
The response time may vary greatly depending on the size and the number of phone books connected.
<Setting value>
ABC
eud-1094/1.0 – I7.8 – 05.2009
Quick find:
For the initial letters of the name you are searching for, press the corresponding digit key once.
➔ For each letter, the display shows the corresponding digit, for example a "6"
for the letter "n".
Press the ABC softkey until the user or a list is displayed.
Or:
Phone book is also available via the menu: Menu > Phone book> Quick search.
Scroll through the list until the user you want is displayed. Select the phone
number you want.
Press the Call key.
➔ The phone number displayed is dialled.
Note:
If the phone is unable to find a matching user, List empty will appear on the display.
Aastra 620d25
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