AASTRA 600d User Manual

SIP - DECT Aastra 610d, 620d, 630d Messaging & Alerting Applications
Handset Release ≥ 3.03 User Guide
Welcome to Aastra
Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design.
If you should require further technical support or information about other Aastra products, please contact the person responsible for your system or get in touch with your local dealer.
You can also find information about this device and other products on our website at http://www.aastra.de or http://www.aastra.com.
We hope you enjoy using your Aastra DECT telephone.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Other Valid Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Notes on Authorisations and Licences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Menu: Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Menu: Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Receiving Text Messages / Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Message Pop-up Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Audible Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Optical Signalling in the Icon Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Optical Signalling with Info Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Message Window Re-pop-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Confirmation of a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Confirmation of a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Normal Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Urgent Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Receiving Confirmation Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Receiving Information Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Menu: Inbox / Jobs (Lists) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Sending Text Messages / Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The Message Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Address Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Menu: Outbox (List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Menu: Use last text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Menu: Pre-defined messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Creating a Pre-defined Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Sending a Pre-defined Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Options for Messages Receipt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Menu: Overwrite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Menu: Melodies (for Message Receipt). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Menu: Volume (for Message Receipt) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
i
Message List Access via Programmed Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Special Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Locating Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Locating Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call-back Function / Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sending a Paging Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Receiving a Paging Message / Call-back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Personal directory Entries as vCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Activating vCard Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sending vCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Receiving vCards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Switching the Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
ii

Introduction

Introduction
With OpenMobility SIP - DECT, release 2.0, your system can be operated with message and alarm solutions. Message and alarm management is possible by con­necting external alarm servers or by using the basic functions of the OpenMobility Integrated Messaging & Alerting service (OM IMA). In addition, the system can be equipped with the “OpenMobility Locating application (OML)” which enables to locate handsets accordant to the used base stations.
The Aastra 610d, Aastra 620d, Aastra 630d DECT terminals provide comfortable features for handling messages. They are particularly suitable for use with these Aastra applications.

Other Valid Documentation

This user guide describes the special messaging features of the Aastra 6x0d DECT terminal series and how to use them. For the basic handset operation, please observe also the information given in the “Aastra 610d, 620d, 630d” user guide.

Safety Instructions

Please observe the safety instructions which are accompanied with the device. You find further important safety instructions in the elaborated user guides for the devices. These user guides are available in the “Support” section of the Aastra website. Please read these safety instructions first before using your handset.

Notes on Authorisations and Licences

Sending and receiving of text messages and tasks is subject to licensing and also depends on user rights. This means, that not every subscriber in a DECT system can use these features automatically. Ask your system administrator which par­ticular features are enabled for your DECT handset. Sending text messages to a FAX gateway or to an SMS gateway (for GSM phones) also requires additional applications available on the communications system. Sending text messages to an e-Mail gateway is possible without additional applications.
1
Introduction

Message Types

Messages can be managed by an integrated data processing of your communica­tions system or by an external application (server). In the following, all possible message types are described. It depends on the application which message types are available.
Messages which are sent by the handset are distinguished in normal and urgent ones and furthermore in text messages and jobs. Text messages require no or a simple confirmation to the sender. Jobs are messages containing tasks. They have to be confirmed as “read”, “accepted” and – in case of urgent jobs – as “done”.
In addition, an application can send information messages (e.g. news ticker), alarm messages, and messages to locate a person.
Message type Send from … With acknowledgement
by receiver / confirmation to sender
Text message as info
Alarm server No / No
(e.g. news ticker)
Text messages with
Alarm server Yes / No low priority (e.g. confirmation message)
Normal text messages (normal priority)
Alarm server
and/or
between handsets
Yes / No
*]
or
*]
as fax
, SMS*], e-mail*]
Urgent text messages (high priority)
Alarm server
and/or
between handsets
Yes / Yes
*]
Alarm message Alarm server Yes
Normal jobs (normal priority)
Alarm server
and/or
between handsets
Yes / Yes
*]
*]
/ Yes
*]
2
Introduction
Message type Send from … With acknowledgement
by receiver / confirmation to sender
Urgent jobs (high priority)
Alarm server
and/or
between handsets
*]
Yes / Yes
Alarm job Alarm server Yes / Yes
Locating alert Alarm server Yes / Yes
*]
Depends on system configuration. Fax, SMS (e-mail): features must be supported by an external messaging / alarm application. E-mail is supported by the internal message / alarm application.
Menu: Text messages
Messages are saved and managed in a separate handset menu. To call up this menu do the following:
When idle, briefly press . Navigate to the Text messages menu entry and press
Ok
. The following options are available:
New message
Use last text to make further use of the last message and recipient
(see page 16)
Outbox
Inbox
Jobs
Pre-defined messages
*]
*]
with the undone jobs list (see page 12)
*]
to create new messages (see page 14)
*]
with the sent messages / jobs list (see page 16)
with the received messages list (see page 12)
*]
with the pre-defined messages list (see page 17)
Message options amongst others to configure ringing melodies and volume
for received messages (see page 20)
*]
The access to these lists and entries can be programmed on a key (see page 22).
3
Introduction
Menu: Info
Access to new received text messages and jobs is possible via the Inbox / Jobs lists and also via the Info menu. To call up the Info menu do the following:
Press the left navigation key (delivery setting)
or
press and select Info
or
press the programmed key
4

Receiving Text Messages / Jobs

Receiving Text Messages / Jobs
Please note:
If you have programmed a call diversion, received text messages and jobs will
not be diverted.
If you have switched on the silent charging feature (in the Settings > Device
options > Silent charging menu), messages will not be signalled acoustically
except the Locating alert/message (see page 23).
The Info LED flashes until all messages are read.

Message Pop-up Window

On message receipt, an information pops up in the display. Depending on the message type, the receipt will also be indicated acoustically.
The pop-up window contains information on the message type, the sender, send date and time, and the message text.

Key Behaviour

When a text message or a job is received (pop-up window), the following keys are usable:
The left softkey indicates the action which you should perform now (e.g.
The middle
Esc
softkey allows you to hide the pop-up window, e.g. if you are currently in a conversation or if you want to make a call just now. The window will pop-up again after a couple of seconds (see the table on page 8).
On the right softkey , the Options menu is available. This menu comprises
all actions which can be currently performed.
Pressing the end key briefly stops message signalisation.
Long press on the end key switches the device off.
The SOS key (programmed as SOS softkey or – with an Aastra 630d – the
separate SOS key on top of the handset) is also usable.
If there is an incoming call while a pop-up message window is displayed, the
message is hidden automatically for the duration of the call. You can accept the call by pressing the call key .
Read
).
5
Receiving Text Messages / Jobs

Audible Signalling

Received messages are signalled acoustically:
Acoustic signalling of incoming messages
Message type in idle mode in conversation
Information message
no tone no tone
(e.g. news ticker)
Low priority message
short “beep”
1]
short “beep”1] (e.g. confirmation message)
2]
Normal message / job melody played once
Urgent message / job melody played once
Alarm message / job melody played until
handset user confirms or hides the message
Locating alert increasing special
locating alert
two “beeps”3]
2]
two “beeps”
five “beeps”, melody played until handset user
2]
confirms or hides the message
starts with signalling tones, then warning
2]
beeps with increasing volume from buzzer, the vibra call is switched on automatically
1]
The “beep” will only be signalled if you have enabled the Confirm tones setting
4]
in the Audio > Attention tones device menu.
2]
Signalled according to the individual settings: melodies (see page 20) and
volume (see page 21)
3]
not with a Bluetooth® headset
4]
A locating alert will always be signalled via the loudspeaker, even if you have
deactivated the ringer (Off setting in the in the Audio > Ringer settings >
Device > Headset menu).
Notes on using a headset
If a corded headset is plugged, acoustic signalling on receipt of low priority/
normal/urgent messages will be played in the headset, according to setting (On/Off) in the Audio > Ringer settings > Device > Headset menu.
6
Receiving Text Messages / Jobs
If a Bluetooth® headset is registered, no melodies and attention tones will be
played in the headset. All acoustic signals will be played only in the handset.
If you have switched off the ringer volume (in the Audio > Ringer settings >
Volume > Ringer menu), there is no acoustic signalling to indicate incoming
calls and receipt of low priority/normal/urgent messages (even in the headset). However, alarm messages and locating alerts will be signalled via the loudspeaker.

Optical Signalling in the Icon Line

New or unread text messages and jobs are indicated in the upper icon line of the display:
new/unread normal messages
new/unread urgent messages
new e-mail
new fax
new/unread jobs
1]
1]
1]
depends on used application
Note: The icon line provides placeholders for up to seven icons which are dynami­cally displayed dependent on the current device settings, call state and message information. When there is no placeholder left but needed to display current infor­mation (e.g. the loudspeaker is switched on), the message indication icons will be pulled out of the icon line. They will be displayed again when there is space in the icon line.

Optical Signalling with Info Box

In the idle state of the handset new or unread text messages / jobs and pending jobs are also indicated in an info box in the upper part of the display. You will see one of the following status messages:
1 new message Indicates the number of new messages in your Inbox list
1 unread message Indicates the number of not read (not confirmed) messages
in your Inbox list
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