Warning: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Warning: This equipment complies with FCC and IC RF radiation exposure limits
set forth for an uncontrolled environment. This device must be operated such
that; a minimum separation distance of at least 20cm is maintained between the radiator
(antenna) & user’s/nearby people’s body at all times and it must not be co-located or
operating in conjunction with any other antenna or transmitter.
Page 3
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the
Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and
proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential
and proprietary programs are works conforming to the requirements of
Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify,
copy, reproduce, distribute, transcribe, translate or reduce to electronic
medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies
thereof, are and shall remain the property of Seller and its Suppliers and
are subject to the terms and conditions of this agreement. All rights
reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's
agreement to abide by the terms and conditions contained herein. Removal
or modification of trademarks, copyright notices, logos, etc., or the use of
Software on any Equipment other than that for which it is intended, or any
other material breach of this Agreement, shall automatically terminate this
license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software
and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits,
business interruption, loss of business information, other pecuniary loss, or
consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
Model 57i CT IP Phone Installation Guide iii
Page 4
Page 5
Table of Contents
Software License Agreement..................................................................... iii
Congratulations on your purchase of the Model 57i CT IP Phone! The 57i
CT communicates over an IP network and offers a cordless extension,
allowing you to place and receive calls in the same manner as a regular
business telephone. The 57i CT is capable of supporting the SIP IP
protocol.
Phone Features – 57i CT Base Unit
• 11 line graphical LCD screen (144 x 128 pixels) with white backlight
• 12 multi-functional softkeys
- 6 Top Keys: programmable static softkeys (up to 10 programmable
functions)
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection
with your computer.
• Inline power support (based on 802.3af standard) which eliminates
power adapters.
• AC power adapter (included)
•Enhanced busy lamp fields*
• Set paging*
Availability of feature dependant on your phone system or service provider.
*
Phone Features – 57i CT Cordless Handset
• 5 line backlit display screen
• 2 multi-functional softkeys
• Programmable function key supports up to 14 functions
• Vibration Alerter
•Headset Jack
• Desk charging stand
Model 57i CT IP Phone Installation Guide1
Introduction
Page 8
Requirements
The 57i CT IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP
account created for the 57i phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol
(FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• 802.3af Ethernet/Fast Ethernet LAN
• Category 5/5e straight through cabling
• Power over Ethernet (PoE) inline power injector (optional accessory necessary only if your network provides no inline power and if you do
not use the IP Phone’s power adapter).
Introduction
About This Guide
This manual describes how to physically set up your new 57i CT. It includes
the Base Unit and Handset safety information. For regulatory information
about the 57i CT phone, see the "Regulatory Compliance and Safety
Information" sheet included in your package.
Not all features listed are available by default and some may depend on
your phone system or service provider. Contact your system administrator
if you have any questions on what features and services are available to
you on your system. This guide complements the SIP IP phoneAastra
53i, 55i, 57i, 57i CT Administrator Guide and the Aastra Model 57i CT
User Guide.
SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide – is designed
for network administrators, system administrators, developers and
partners who need information on installing this product on an IP network.
Aastra Model 57i CT IP Phone User Guide – explains the most commonly
used IP telephone features for an end user.
These guides along with release notes, system updates, etc. can be
downloaded from our Web site at www.aastratelecom.com/IPPhones.
2Model 57i CT IP Phone Installation Guide
Page 9
Safety Information (57i CT and handset)
Prior to installing and using the 57i CT and handset, please read the
following important safety information.
Warning: Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority
to operate the equipment.
Warning: This equipment complies with FCC and IC RF radiation
exposure limits set forth for an uncontrolled environment. This
device must be operated such that; a minimum separation distance of at
least 20cm is maintained between the radiator (antenna) & user’s/nearby
people’s body at all times and it must not be co-located or operating in
conjunction with any other antenna or transmitter.
Handset and Base Station
DO NOT:
• Use this handset near medical equipment such as pacemakers.
• Place the handset in areas subject to explosive hazards, flammable liq-
uids or gases.
• Set up and use the handset close to devices that emit electromagnetic
fields (i.e. electric motors, household appliances, fluorescent lamps,
computers, radios, televisions, VCR’s, DVD’s etc.) Operation of the
handset could be adversely affected if exposed to such fields and, at
minimum, subject to interference and poorer quality voice communication.
• Locate the handset and base station near water, moisture, damp areas,
heat sources, direct sunlight, areas with excessive dust, vibration or temperature extremes.
• Clean the handset using any chemical or commercial cleaner. Use only
an anti-static or soft moistened cloth to clean the handset. Disconnect
the charger stand prior to cleaning.
Note: Privacy of communications may not be ensured when using this phone. The
base station transmitter, which is built in to the desk phone, must be installed
to provide a separation distance of at least 20 cm from all persons.
Safety Information (57i CT and handset)
Batteries
Please observe the following guidelines when dealing with the batteries:
• Never tamper with or dismantle the battery pack
• Avoid touching the battery contacts
• If necessary, clean the contacts with a damp cloth
• Protect the battery contacts from contact with any metal objects
• Never immerse batteries in water or throw them into a fire
Model 57i CT IP Phone Installation Guide3
Page 10
When setting up the phone:
• Use only the rechargeable batteries supplied with this product
• Follow the battery installation instructions included with this guide
Note: That it takes two to three charging cycles for the batteries to reach their fully
charged state.
• Charge the batteries using only the charger stand supplied with this
product
In operation:
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life.
To do this, do not place the phone back into the charger stand until the
batteries are completely or almost completely discharged. The battery
icon on the display will indicate when the batteries are low and an alert
tone is sounded every three minutes.
• Only use batteries and charging units approved by the manufacturer.
• If you do not intend to use the phone for an extended period, the batteries should be removed from the handset.
• Store batteries at room temperature. Above average temperatures tend
to reduce the service life of batteries.
• Do not throw away or incinerate used batteries. Take them to an
appropriate collection point for recycling or send them back to your supplier or distributor.
The batteries included with the 57i CT handset are designed to provide up
to four hours talk time and ninety six hours standby time. Actual battery
performance can be affected by a wide variety of environmental and user
factors.
Safety Information (57i CT and handset)
4Model 57i CT IP Phone Installation Guide
Page 11
Phone Parts
a
When you unpack your phone, you should ensure that you have all of the
following items. If any part is missing, contact the supplier of your phone.
57i CT SIP IP Phone
Wall Mount
Drilling Template
asdassa
asdadsd
Telephone Base
Handset
Handset Cord
Wall Mount
Drilling Template
Power Adapter
(for 57i CT Base)
Ethernet Cable
Power Adapter
(for charging cradle)
Telephone Base
Desk Legs
Belt Clip
57i CT Cordless
Handset
Battery
Screws and
Anchors for
Wall Mounting
Charging Cradle
for Handset
57i CT Installation
Guide
Phone Parts
Model 57i CT IP Phone Installation Guide5
Page 12
Optional Accessories for 57i CT (Not Included)
PoE (Power over Ethernet)
Inline Power Injector
Additional Ethernet Cable
(category 5/5e straight
through cable)
Phone Parts
Model 560EM Expansion Module
A PoE (Power over Ethernet) inline power injector supplies 48v power to
the 57i CT through the Ethernet Cable on pins 4 & 5 and 7 & 8.
Warning: Do not use this PoE inline power injector to power other
devices.
The Model 536 Expansion Module (536EM) and Model 560 Expansion
Module (560EM) attach to the right side of the 57i CT phone. Model 536EM
provides 36 additional softkeys for the phone. Model 560EM provides 60
additional softkeys. For more information about the expansion modules,
see the section, Model 536 and 560 Expansion Modules on page page 33.
Model 536EM Expansion Module
6Model 57i CT IP Phone Installation Guide
Page 13
Key Panels and Descriptions
57i CT Base Unit Key Panel
High quality speakphone
HAC handset
Message waiting lamp
12 softkeys
- 6 static
- 6 dynamic
Key Panels and Descriptions
Goodbye key
Options key
Hold key
Redial Key
Volume control
Navigational keys
11-line LCD screen
Keypad
Speakerphone/headset toggle key
Mute key
4 call appearance lines
Model 57i CT IP Phone Installation Guide7
Page 14
57i CT Base Unit Key Description
Keys Key Description
Goodbye key - Ends an active call. The Goodbye
key also exits an open list, such as the Options List,
without saving changes.
Options key - Accesses options to customize your
phone. Your System Administrator may have
already customized some of your settings. Check
with your System Administrator before changing
the administrator-only options.
Hold key - Places an active call on hold. To retrieve
a held call, press the call appearance button beside
the light that is flashing.
Redial key - Redials up to 100 previously dialed
numbers. Pressing the Redial key twice
simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the
handset, headset, ringer, and handsfree speaker.
See "Adjusting the Volume" on page 29 for more
information.
Line/Call Appearance key - Connects you to a line
or call. The Aastra 57i CT IP phone supports up to 4
line keys.
Key Panels and Descriptions
Handsfree key - Activates Handsfree for making
and receiving calls without lifting the handset.
When the audio mode option is set, this key is used
to switch between a headset and the handsfree
speakerphone. See "Customizing your 57i CT Base
Unit" on page 21 for more information.
Mute key - Mutes the microphone so that your
caller cannot hear you (the light indicator flashes
when the microphone is on mute).
8Model 57i CT IP Phone Installation Guide
Page 15
Keys Key Description
Navigation keys - Pressing the UP and DOWN
arrow keys lets you view different status and text
messages on the LCD display (if there is more than
1 line of status/text messages). These buttons also
let you scroll through menu selections, such as the
Options List.
Pressing the LEFT and RIGHT arrow keys lets you
view the different line/call appearances. While in
the Options List, these keys allow you to exit or
enter the current option. When you are editing
entries on the display, pressing the LEFT arrow key
erases the character on the left; pressing the RIGHT
arrow key sets the option.
Softkeys - 12 softkeys on the 57i IP Phone.
- 6 Top Keys: programmable static softkeys (up to
10 programmable functions)
• Callers list key - Accesses the last 200 calls
received.
• Conference key - Begins a conference call with
the active call.
• Xfer Key - Transfers the active call to another
number.
• Directory Key - Displays up to 200 names and
phone numbers (stored in alphabetical order)
Key Panels and Descriptions
Note: For more information about programming
the softkeys to perform specific functions, see the
Aastra Model 57i CT User Guide.
Model 57i CT IP Phone Installation Guide9
Page 16
57i CT Handset Key Panel
1
2
3
10
4
5
6
7
8
15
9
57i CT Handset Key Description
Key Panels and Descriptions
Function #Function Description
1Receiver
2Volume key
• During Ringing: Adjusts ringer volume
• During a call: Adjusts receiver volume
• During text mode (not in a call): Moves cursor
right/left
3Display
4Features ƒ Key List
• Access key to the programmed Feature Key List
• Scrolls up when in the various lists
• Adds a space during editing
5Softkeys
• Activates feature or option shown on the display
above the keys
5
11
12
13
15
14
16
10 Model 57i CT IP Phone Installation Guide
Page 17
Function #Function Description
6Call key
• Used to obtain dial tone
• Also used as a Hold key
7Dial Pad
8Mute Key
• When used, prevents the caller from hearing you
9Headset Jack
10Status Light
11Release key
• To end calls and go on hook
• Exits Menu and the various lists
12Menu Key
• Access key to the different Options
• Scrolls down when in the various lists
• Used as Backspace during editing
13Redial Key
• Displays the last 10 numbers dialed
14Charging Jack
15Charging Contacts
16Microphone
Key Panels and Descriptions
Model 57i CT IP Phone Installation Guide 11
Page 18
Installation and Setup – 57i CT Base Unit
The 57i CT base unit can be setup to share a network connection with
another network device. Power can be provided by an AC adapter, an
802.3af compliant network power source or with a PoE inline power
injector (optional accessory). It can also be installed on a desk or mounted
on the wall. If your Network Administrator has already setup your
phone, please refer to the Aastra IP Phone
handling information or contact your Network Administrator.
Direct or Shared Network Connection
The phone can be set up as a direct network connection to the Ethernet wall
jack or as a shared network connection as a pass-through if connecting a
computer or another network device to the phone.
Direct Network Connection
Located at the top of the phone are two fully switched 10/100 Mbps
Ethernet cable ports. The port marked with
phone to the network, as well as provide power to your phone (if
required). See the section "Connecting to the Network and to Power" on
page 14 for more information.
57i CT User Guide for call
LAN is used to connect the
Power Adapter
Connection
Network Jack
(if Inline power provided,
do not install the power adapter)
Separate
Network
Jack
Installation and Setup – 57i CT Base Unit
Other Network Devices
Ethernet
Cable
Power
Adapter
To Network
12 Model 57i CT IP Phone Installation Guide
Page 19
Shared Network Connection
To connect a network device (such as a computer) to the phone, connect an
Ethernet cable into the network port on the top of the phone marked PC.
Plug the other end of the Ethernet cable into the network port on the
network device with which you are sharing the network connection.
Power Adapter
Connection
Installation and Setup – 57i CT Base Unit
Power
Adapter
To Network
Network Jack
(if Inline power provided,
do not install the power adapter)
Other Network Devices
Ethernet
Cables
To Other
Network Device
Note: The PC jack on the 57i CT does not supply inline power onto other network
devices. All Ethernet cables used must be category 5/5e straight-through
cables, such as the cable provided with your phone
Model 57i CT IP Phone Installation Guide 13
Page 20
Connecting to the Network and to Power
(
p
Inline Power Provided
If your network provides 802.3af compliant in-line power, the phone is
powered through the network.
1. On the top of your phone, connect the Ethernet cable (provided with
your phone) into the network port marked with
2. Plug the other end of the Ethernet cable directly into the network jack on
the wall.
Ethernet
Network Jack
if Inline
ower provided)
Cable
LAN.
To Network
Installation and Setup – 57i CT Base Unit
14 Model 57i CT IP Phone Installation Guide
Page 21
Inline Power Not Provided
P
If your network does not provide 802.3af compliant in-line power, you need
to install the supplied AC adapter or the PoE inline power injector (optional
accessory).
1. On the top of your phone, connect the Ethernet cable (provided with
your phone) into the network port marked with
2. On the PoE power injector, plug the other end of the Ethernet cable into
the network jack marked as indicated in the following illustration.
3. On the PoE power injector, connect an additional Ethernet cable into the
network port as indicated in the following illustration..
4. Plug the other end of the Ethernet cable into the network jack on the
wall.
5. Plug the PoE power injector into a power outlet.
Ethernet
Cables
Network Jack
ower Outlet
PoE
Power injector
(if Inline power is
not provided)
LAN.
To PoE
Installation and Setup – 57i CT Base Unit
To Phone
To Network
Jack
Note: You should connect the power supply to a surge protector or power bar. All
Ethernet cables used must be category 5/5e straight-through cables, such as
the cable provided with your phone.
Model 57i CT IP Phone Installation Guide 15
Page 22
Connecting a Handset or Headset
To Handset
To Headset
Handset
Turn the phone over and locate the handset jack marked j. Insert one
end of handset cord into the jack until it clicks into place. Then route the
handset cord through the groove as shown in the illustration below. Attach
the handset to the other end of the handset cord.
Headset (Optional)
Turn the phone over and locate the headset jack markedf. Insert the
headset cord into the jack until it clicks into place. Then route the headset
cord through the groove as shown in the above illustration.
Installation and Setup – 57i CT Base Unit
16 Model 57i CT IP Phone Installation Guide
Page 23
Desk or Wall Installation
Install on the Desk
The desk installation for the 57i CT IP phone consists of two legs that attach
to the back of the phone near the top corners. A total of four different
viewing angles allows users to personalize their phone viewing preference.
Attach each leg by inserting the tabs on the leg into the slots on the bottom
of the phone. There are three pair of leg slots on each corner of the phone;
each leg uses two pairs (1&2, or 2&3) giving two leg positions designating
different viewing angles. Furthermore, the legs can be reversed which
offer two additional viewing angles.
For a higher viewing angle, use the second and third slots from the top. For
a lower viewing angle, use the first and second slots from the top. Then
push the stand towards the phone until it snaps into place.
Installation and Setup – 57i CT Base Unit
20.7 deg.
Incline Angle
Three stand slot locations
for customizing the height
of the desk phone.
23.3 deg.
Incline Angle
Total 4 Viewing Angles
26.6 deg.
Incline Angle
30.9 deg.
Incline Angle
Model 57i CT IP Phone Installation Guide 17
Page 24
Install on the Wall
The 57i CT IP phone has two pre-drilled wall mounting holes on the back
of the phone. Using the provided wall mount drilling template, locate and
mark the position for the mounting screws on the wall. Depending on the
wall type, you may need to use wall anchors. Both the screws and wall
anchors are included with your phone.
Place the wall mount holes on the phone over the screw heads on the wall
and pull down to lock the phone in.
Wall Mount Holes
Note: You may wish to purchase a short Ethernet cable from a local supplier for a
wall installation. Also, if 802.3af compliant in-line power is not provided on
Installation and Setup – 57i CT Base Unit
your network, and you are installing the 57i or 57i CT base unit on a wall
using a PoE in-line power injector, you may also wish to use an equivalent
flat Ethernet cable rather than the one provided.
18 Model 57i CT IP Phone Installation Guide
Page 25
Installation and Setup – 57i CT Cordless Handset
There are two steps involved in setting up the 57i CT cordless handset. The
charging cradle needs to be plugged in and the batteries need to be
installed in the handset.
Charging Cradle
The charging cradle is designed to be placed on a desk or any appropriate
flat surface. To set up the charging cradle:
1. Plug the modular cord of the power adapter into the jack on the bottom
of the cradle. Route the cord through the retaining tabs of the molded
cord slot. Verify the cradle rests on all four feet and doesn’t wobble.
2. Plug the other end of the power adapter into a non-switched AC outlet.
It is recommended that the adapter should not be plugged into an electrical power bar and should be the only item plugged into the AC outlet.
Non-switched
AC Outlet
Installation and Setup – 57i CT Cordless Handset
Battery Installation and Charging
The handset is powered by a nickel metal hydride battery pack. To install
and charge the battery:
1. Place the battery pack in the battery compartment with the connector
wires pointing towards the bottom of the handset
2. Connect the battery terminal wire to the charging pins within the battery compartment
3. Slide the cover of the battery compartment from the bottom of the handset until it locks into place
4. Place the handset, face up, in the charging cradle. The handset should
easily slide into the charging cradle. If it does not, check the battery
compartment cover to ensure it is properly closed.
5. Check the battery icon on the handset screen to confirm that it is blinking and that the battery is properly charging.
The cordless handset is automatically "factory paired" to the base station
and will establish contact with the base station once both units have been
successfully installed. This connection can be verified by checking for the
presence of the Reception range icon m beside the battery icon b on the
handset screen.
Model 57i CT IP Phone Installation Guide 19
Page 26
Note: The battery must be charged for a minimum of six hours prior to initial usage
of the handset.
Handset
(face down)
Belt Clip
To install the belt clip, snap one arm of the clip into the slot on the side of
the handset and then slide the other arm into the slot on the other side of
the handset until it snaps into place.
Using a Headset with your Telephone
The 57i CT cordless handset accepts headsets through the jack on the
bottom of the handset. Contact your telephone equipment retailer or
distributor to purchase a compatible headset. Customers should read and
observe all safety recommendations contained in headset operating guides
when using any headset.
Battery Status Icons
The display provides “at a glance” information on the handset battery:
The bars indicate the bat-
d
tery charge level — 4 for
c
full, needs recharging
b
when only 1 bar appears.
a
The bars will flash when
f
the battery is being
recharged on the charger
stand.
Note: The handset is designed to recharge the batteries automatically, when
required and placed on the charger stand. The battery icon will not flash and
the handset does not charge every time it is placed on the stand. If a defective
battery is replaced, then the battery icon is not identified until the new battery
is charged for at least 2 minutes.
Installation and Setup – 57i CT Cordless Handset
20 Model 57i CT IP Phone Installation Guide
Page 27
Customizing your 57i CT Base Unit
There is a list of configuration options, accessed by pressing the
button on the phone. You can access some of these options via the Aastra
Web UI also. The following table indicates the options and the method you
can use to access these options on your phone.
Access from
Phone Option
Language
Time and Date
Time
Date
Time and Date Formats
Time Server
Time Zone
Daylight Savings Time
Ring Tones/Tone Sets
Clear Message Waiting
Contrast Level
Backlight
Live Dialpad
Set Audio
Audio Mode
Headset Mic Volume
Call Forward
Number
Mode
No. of Rings
Phone Status
Network Status
Firmware Version
Restart Phone
User Password
Phone Lock
Phone UI
Access from
Aastra Web UI
Customizing your 57i CT Base Unit
Accessing Your Options via the Phone UI
1. . Press the Options key on the phone to enter the options list.
2. To go to an Option, use and to scroll through the list, or press the
number corresponding to the Option.
3. Press the Show softkey, the button, or press the digit number of the
corresponding option to select an option.
4. Use the softkeys to change a selected option.
5. Press the Done softkey at any time to exit the option and save the change.
6. Press the Cancel softkey, the button, or the
to exit without saving changes.
Model 57i CT IP Phone Installation Guide 21
N button at any time
Page 28
Accessing Your Options via the Aastra Web UI
You can use the following procedure to access the phone options using the
Aastra Web UI.
Aastra Web UI
1. Open your web browser and enter the phone’s IP address or host name
into the address field.
If the browser is using HTTP, the following redirect screen displays, followed by the “Security Alert” window. This process redirects HTTP to
use HTTPS for a more secure connection..
Customizing your 57i CT Base Unit
2. Click YES to accept the certificate
3. At the prompt, enter your username and password and click .
The Network Status window displays for the IP phone you are access-
ing.
Note: For a user, the default user name is “user” and the password field is left blank.
22 Model 57i CT IP Phone Installation Guide
Page 29
The Network Status window displays for the IP phone you are accessing.
4. You can logout of the Aastra Web UI at any time by clicking Log Off.
The following categories display in the side menu of the Aastra Web UI:
Status, Operation, Basic Settings.
Reference
For more information about changing your options using the Aastra Web
UI, see the Aastra Model 57i IP Phone User Guide.
Language
Select a language that you would like your phone to use for displaying
prompts and menus.
Note: Supported languages may vary depending on configuration. Contact your
Network Administrator for list of available languages.
Time and Date
Use these options to set the local time on the phone. Depending upon the
configuration, time set here may be overwritten by the time on your phone
system. If you are having problems with this, contact your Network
Administrator.
• Time Server
Talk to your Network Administrator before making changes to this option.
If the Time Server option is enabled, the display shows the IP address
where the phone is getting time and date information from on the
Network. Whenever the phone starts up, it will automatically
attempt to find the Time Server. If the Time Server is not found and
unknown to the phone, the IP address will display as 0.0.0.0, and the
time and date in the main screen displays the equivalent of “12:00 am
Jan. 1st 2000". If the Time Server option is disabled, the display shows
“Network Time Disabled”. You can set the time and date manually on
your phone.
Customizing your 57i CT Base Unit
Model 57i CT IP Phone Installation Guide 23
Page 30
•Set Time
This option shows the Network time, if the Time Server option is
enabled. It also allows you to set the time manually.
Note: if you set the time manually, the phone will not try to synchronize the time with a
timeserver until the next time it is restarted.
• Time Format
Select a time format for how time displays on your phone (12h or 24h
clock).
•Set Date
This option shows the Network date, if the Timeserver option is
enabled. It also allows you to enter the date manually.
Note: if you set the date manually, the phone will not synchronize the date with a
timeserver until the next time it is restarted.
• Date Format
Choose from a list of formats for how the date displays on your phone.
•Time Zone
Choose your current time zone. Select your country by scrolling through
a list, or by entering the country code (i.e., CA, US), then pick from the
time zone list for that country.
• Daylight Savings
This option allows you to specify daylight savings.
Set Ring Tone/Tone Set
Use these options to set the preference of ring tone and call progress tones
for your phone.
• Ring Tone
Press the Change softkey to select one of the five ring tones or silent. Use
the volume bar to increase or decrease the ringer volume level.
•Tone Set
Press the Change softkey to select one of the seven predefined tone sets
for the phone to play country specific call progress tones such as dial
tone, ringing tone, busy tone, congestion tone, call waiting tone, and
ringing cadence.
Customizing your 57i CT Base Unit
Clear Message Waiting
To clear the Message Waiting Light, select the Clear softkey. The light will
flash again when there are new messages waiting.
Contrast Level
Use these options to set the preference of contrast level and backlight for
your phone.
• Contrast Level
Use the Change softkey to cycle through eight contrast settings, which
brighten or darken the display.
• Backlight
24 Model 57i CT IP Phone Installation Guide
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Use the Change softkey to cycle through different backlighting options of
OFF, ON, or Auto. Auto backlighting sets the phone to turn off the
backlighting after a period of inactivity; the idle period is user definable
under the Advanced softkey when you select the Auto option. The
backlight is turned on with a key press or state change on the phone.
Live Dialpad*
This option turns the Live Dial Pad mode ON or OFF. With live dial pad
ON, the 57i IP phone automatically dials out and turns ON Handsfree
mode as soon as a dial pad key or softkey is pressed. With live dial pad
OFF, if you dial a number while the phone is on-hook, lifting the receiver
or pressing the initiates a call to that number. Press the Change
softkey to turn ON or OFF the dial pad mode.
*Availability of feature dependant on your phone system or service provider.
Set Audio
The 57i allows you to use a handset, a headset, or handsfree to handle
incoming and outgoing calls. The audio mode option provides different
combinations of these three methods to provide maximum flexibility in
handling calls. There are four audio mode options to choose from:
Audio Mode Option Description
SpeakerThis is the default setting. Calls can be made or
received using the handset or handsfree
speakerphone. In handset audio mode, pressing
the button on the phone switches to
handsfree speakerphone. In Speaker audio mode,
lift the handset to switch to the handset.
Headset Choose this setting if you want to make or receive
all calls using a handset or headset. Calls can be
switched from the handset to headset by pressing
thebutton on the phone. To switch from the
headset to the handset, lift the handset.
Speaker/Headset Incoming calls are sent to the handsfree
speakerphone first when the button is
pressed. By pressing the button again, you can
switch back and forth between the handsfree
speakerphone and the headset. At anytime, lifting
the handset switches back to the handset from
either the handsfree speakerphone or the headset.
Headset/SpeakerIncoming calls are sent to the headset first when
the button is pressed. By pressing the button
again, you can switch back and forth between the
headset and the handsfree speakerphone. At
anytime, lifting the handset switches back to the
handset from either the headset or the handsfree
speakerphone.
Customizing your 57i CT Base Unit
Model 57i CT IP Phone Installation Guide 25
Page 32
Headset Mic Volume
To adjust the headset microphone volume, press Advanced after selecting
the audio option, and then select the Low, Medium, or High volume level.
Call Forward
Use this option to call forward your phone. Use the and buttons to
move between the fields to set the call forward Number, Mode, and No.
Rings. The selectable call forward mode includes: All, Busy, NoAns (No
Answer), BusyNoAns (Busy No Answer), or Off; this is selected via the
and buttons.
Network
This is a system administrator level-only option, and requires a password
to access. See the SIP IP PhoneAastra 53i, 55i, 57i, 57i CT Administrator Guide for details.
SIP Settings
This is a system administrator level-only option, and requires a password
to access. See the SIP IP PhoneAastra 53i, 55i, 57i, 57i CT Administrator Guide for details.
Phone Status
This option allows you to:
• View your network status including your phone’s IP and MAC address
• View your firmware version
• Restart your phone
There is also a system administrator level-only option to reset the phone to
factory default settings. See your system administrator for details.
User Password
Use this option to change your user password. Valid values for entering a
password are 0 to 4294967295 (integers only; symbols and alpha characters
are not allowed). Default password is an empty string "" (field is blank).
Phone Lock
Use this option to lock the phone from unauthorized users. When the
Customizing your 57i CT Base Unit
phone is locked, users are unable to dial from the phone unless it has been
unlocked. To unlock the phone, press the button and enter either
the user or administrator password.
Note: While the phone is locked, only emergency number dialing is permitted. The
default permissible emergency numbers are 911, 999, 112, and 110; this is configurable via the WebUI or configuration file.
Hint: To quickly lock your phone, press the button followed by the
key.
26 Model 57i CT IP Phone Installation Guide
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Customizing your 57i CT Cordless Handset
There are 10 phone configuration options available on the handset.
Highlighted in this guide are those options related to basic handset
operations. To learn more about all configuration options, please consult
the 57i CT User Guide.
To access the options list:
1. Press the μ key when the phone is not in use — the display will indicate
Use to view.Use the
2. Press y key to quit at any time and to return to the main idle display
screen.
Note: The Menu and Options display revert to the regular idle mode display if no
action/activity is initiated within 20 seconds.
Language
The 57i CT cordless handset offers a choice of English, French and Spanish
display languages. The default language setting is English. The language
display in use is always identified with a check mark.
To change the display language, follow the display menu prompts using
the two softkeys as required to change, cancel or select a language option.
The display will always show ƒconfirmedƒ when the selection is changed.
•Pressing the Cancel softkey will return you to the previous display.
•Pressing the y key will return you to the main idle display screen.
Ring Tone
The 57i CT cordless handset offers the choice of four different ring tones.
To change the ring tone, follow the display menu prompts using the two
softkeys as required to change, cancel or select a ring tone. Each of the
four ring tones can be heard prior to selection. The display will always
show ƒconfirmedƒ to indicate when a selection has been made.
•Pressing the Cancel softkey returns you to the options list.
•Pressing the y key returns you to the main idle display screen.
ç and keys for scrolling.
Customizing your 57i CT Cordless Handset
Call Timer
The duration of calls can be displayed by using this option. By default, the
Call Timer option is always Off.
• To turn the timer on, press the Change softkey and the display will indicate Timer On and √confirmed- and will quickly return to the previous
menu display.
•Pressing the y key will return you to the main idle display screen.
Note: When the call timer is enabled, the timer starts with the commencement of the
first call and continues until all other lines have been released. Therefore, the
call timer is not usable for call accounting unless the user has only been on one
line during the timing interval. The call timer continues to increment even
when the call is on hold.
Vibrate
Model 57i CT IP Phone Installation Guide 27
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The Vibrate option allows the 57i CT cordless handset to signal an
incoming call by vibrating as well as ringing. By default, this option is
always Off.
• To enable this feature, press the Change softkey and the display will
indicate VibrateOn and-confirmed- and will quickly return to the previous menu display.
• Once the Vibrate is On, the p is shown beside the ringer icon on the top
right line of the display.
•Pressing the y key will return you to the main idle display screen.
Key Lock
The key lock option enables the user to lock the keypad keys. This
prevents accidental activation of the phone while carrying it, putting in a
pocket etc.
To lock the keys from the key lock option page:
•Press Change softkey to turn Key lock ON or Off. The screen will display Key lock On or Key lock Off -confirmed-
•Pressing the y key will return you to the main idle display screen.
Note: You can activate the Key Lock Off or On by pressing only the μ key and then
* asterisk key.
the
Backlight
The Backlight option enables the user to have the display diffuser lighted
or not when a keypad key is pressed. Press Change softkey to turn Backlight
ON or Off.
Once the Backlight option is chosen, the screen will display Backlight On or
Backlight Off -confirmed- .
Silent Alert
The Silent Alert option will activate an internal hardware vibrator instead
of a regular ringer during an incoming call. By default, the Silent Alert is
automatically set to Off.
To activate Silent Alert from the option display:
•Press Change softkey to turn alert On or Off. The display will show √confirmed- and the handset will vibrate if the alert has been turned on
• Once the Alert is On, the p is shown on the Top line of the display.
Note: You can active or deactivate the Silent alert by pressing only the key and
then the
Silent alert is On.
– key. The Ringer Icon does not appear on the display when the
Customizing your 57i CT Cordless Handset
28 Model 57i CT IP Phone Installation Guide
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Other Phone Features (57i CT Base Unit)
Adjusting the Volume
Pressing the volume button adjusts the receiver, headset,
speaker, and ringer volume.
• To adjust the ringer volume, leave the handset in the cradle and press
the volume button while there is no active call. There are 10
settings for the ringer including Off — the display will temporarily
indicate the current ringer volume setting.
• To adjust the handset volume, lift the handset and press the volume button while the handset is off hook. The handset will remain at
this volume until it is adjusted again.
• To adjust the headset volume, press the volume button while
the headset is activated (activate the headset by pressing ; ensure
headset audio mode is set). The headset will remain at this volume until
it is adjusted again.
• To adjust the speaker volume, press the volume button while
the speaker is activated (activate the speaker by pressing ; ensure
handsfree speakerphone audio mode is set). The speaker will remain at
this volume until it is adjusted again.
Status Lights (LEDs)
The speaker LED, beside the key, and the Message Waiting
Indicator (MWI) LED, on the top right of your phone, provide visual
indications of your phone’s status.
Other Phone Features (57i CT Base Unit)
Speaker LED
Speaker LED StatusDescription
ON solidIndicates a call is on Handsfree (speakerphone)
Slow FlashIndicates you are using the headset.
Rapid Flash
Indicates the call is muted. Press to take the
call off mute.
Message Waiting Indicator (MWI)
MWI LED StatusDescription
Slow FlashIndicates you have a message(s).
Rapid FlashIndicates you have an incoming call.
Even FlashIndicates one or more calls are on hold.
Call Timer
• When you make or answer a call, the Timer shows the elapsed time of
the call.
Model 57i CT IP Phone Installation Guide 29
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Softkeys
The 57i has 12 multi-functional softkeys:
• 6 Top Keys: programmable static softkeys (up to 10 programmable functions)
These keys are located at the center of the phone on either side of the
display panel. These softkeys make call handling and call managing
easier.
You can set these programmable softkeys to perform specific functions and
access enhanced services provided by third parties (using XML). Other
services include accessing Directory and Call Logs. You must use the
Aastra Web UI to configure the programmable softkeys.
Note: Availability of the services feature is dependant on your phone system and/
or service provider.
These keys can also be set up to quickly access features such as Call return
(*69) or Voicemail.
Note: Quick access features like Call return and Voicemail must first be configured on
your PBX in order to work on your phone. See your system administrator for
more information.
For more information about programmable keys on the 57i IP phone, see
the Aastra Model 57i CT IP Phone User Guide, or contact your System
Administrator.
For more information about softkeys on the 57i IP phone, see the Aastra Model 57i CT IP Phone User Guide.
Line/Call Appearance Keys
The 57i has 4 hard/line call appearance keys each with a corresponding
status light. Additional line call appearances may also be set up on your
phone as softkeys.
These line/call appearance buttons and lights represent physical lines or
calls for your extension. By pressing a line call appearance button, you
connect to the line or a call it represents. The line call appearance light
indicates the status of that line or call.
When the phone is taken off-hook, the phone will automatically select a
line for you.
Line Call Appearance LED StatusDescription
OFFIndicates idle line or no call
Other Phone Features (57i CT Base Unit)
Rapid FlashIndicates ringing on the line.
Slow FlashIndicates a call is on hold.
For more information about the Line Call Appearance keys, see the
Aastra Model 57i CT IP Phone User Guide.
30 Model 57i CT IP Phone Installation Guide
activity
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Using a Headset with your Telephone
The 57i accepts headsets through the modular jack on the back of the
phone. Contact your telephone equipment retailer or distributor to
purchase a compatible headset. A non-amplified headset is required.
Customers should read and observe all safety recommendations
contained in headset operating guides when using any headset.
Note: For best headset performance, Aastra recommends non-amplified headset
equipped with modular connector.
Making and Receiving Calls using a Headset
1. Ensure that you have selected a headset audio mode by accessing the
Options menu. See the section "Customizing your 57i CT Base Unit" on
page 21 for detailed information.
2. Plug the headset into jack.
3. Press the key to obtain dial tone or answer an incoming call.
Depending on the audio mode selected from the Options menu, dial
tone or an incoming call will be received on either the headset or the
handsfree speakerphone.
4. Press the
Nkey to end the call.
Other Phone Features (57i CT Base Unit)
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Other Phone Features (57i CT Handset)
Adjusting the Volume
Receiver Volume
When on a call and while not in any edit mode, the handset’s receive
volume can be adjusted using the volume control bar located on the side of
the handset. The display feedback is a speaker facing the right side of the
display with a rectangular box on the right side of the speaker. This box
indicates the relative volume of the receiver volume:
Alerter Volume
The volume control bar is also used to adjust the alerter volume while the
set is idle or while the set is alerting (ringing).
The alert volume icon indicates that the alerter volume is shown while the
volume bar shows the relative volume:
from off (
¬e ) to full volume ( ¬a )
¬c. The volume levels range
Handset Status Light (LED)
The multifunction Handset LED provides the following user feedback:
Handset LED Status Description
Slow FlashIndicates you have a message(s).
Rapid FlashIndicates an alerter tone is in progress. (See next
paragraph).
Intermittent FlashIndicates the phone is set on "mute".
Intermediate FlashIndicates the call is on hold.
ON solidIndicates you are on an active call.
lb
Alerter Tones
The 57i CT cordless handset uses tones to provide information as follows:
Handset Alerter TonesDescription
AlertingProvides user selected alerter tones.
BatteryProvides "Battery low" warning tone every 3
HoldProvides "Flash ring" to notify of call on hold.
Other Phone Features (57i CT Handset)
32 Model 57i CT IP Phone Installation Guide
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Page 39
Model 536 and 560 Expansion Modules
(536EM, 560EM)
The 57i IP Phone offers optional Expansion Modules that attach to the right
side of the phone to provide additional softkeys.
Model 536EM
Model 560EM
Model 536 and 560 Expansion Modules
The 536EM provides 36 additional softkeys on a 57i IP Phone. The 560EM
provides 60 additional softkeys. The softkeys support the following
features:
•BLF
• Speedial
• Shared Call Appearance
Each key provides an LED for indicating call status. The 536EM provides a
paper label for convenient key labeling, and the 560EM provides an LCD
for displaying key labeling.
Model 57i CT IP Phone Installation Guide 33
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Additional modules (up to 3 total modules) can be piggy-backed to an
existing module providing an additional 108 softkeys with 536EMs and an
additional 180 softkeys with 560EMs. You connect the additional modules
to the right side of an existing module. The following figure illustrates the
addition of multiple 536EM modules on the 57i IP Phone.
You can configure the softkeys via the configuration files or the Aastra
Web UI. See the Aastra 57i SIP IP Phone User Guide for more
information about using the 560EM on the 57i IP phone.
Installing the 536EM or 560EM
On the 536EM, there are 18 softkeys in each column (totaling 36 keys) on
the keypad. On the 560EM, there are 10 softkeys in each column (totaling
20 keys) on the keypad. The 560EM also provides 3 keys at the bottom left
of the unit that allow you to configure 20 keys for each button (totaling 60
softkeys).
Model 536 and 560 Expansion Modules
The module connects to the right side of the 57i IP phone via an RJ-45
connector.
34 Model 57i CT IP Phone Installation Guide
536EM
560EM
Page 41
Connecting the Expansion Modules to Your Phone
Use the following procedure to connect the 536EM or the 560EM to your 57i
IP phone.
1. Turn your phone over to show the bottom of the phone.
2. Turn the expansion module over to show the bottom of the module.
3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your
phone as indicated in the illustration below.
Back of Expansion
Module
RJ-45 Connectors
4. Connect the other end of the RJ-45 cable to the RJ-45 port on the back of
the expansion module as indicated in the illustration above.
5. Turn over both units to sit face up on the desk with the expansion module sitting flush against the right side of the phone.
Note: Install additional modules as applicable using additional RJ-45 cables. You
must attach any additional module to the right side of an existing module
(piggy-backed) as shown in the following illustration.
Back of Phone
Model 536 and 560 Expansion Modules
For more information about setting the softkeys, see the Aastra Model
57i CT IP Phone User Guide.
Model 57i CT IP Phone Installation Guide 35
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Troubleshooting Solutions
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message
Waiting service for this function to work. Check with your system
administrator for more information.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone
and handset. See the section "Connecting a Handset or Headset" on
page 16 for information.
Why is my speakerphone not working?
If you press and the speaker light flashes and you do not hear dial
tone, the Set Audio option has been used to set up the phone for headset
use; press a second time. If the light goes out, the phone is set up to
be used only with a headset or handset. If the light stays on steady and you
hear dial tone, you can alternate between the speakerphone and the
headset by pressing . See the section, "Set Audio" on page 25 for
instructions on how to change the Set Audio feature.
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does
not provide Inline power over Ethernet, you can obtain an additional
accessory, the a PoE inline power injector, to provide power over
Ethernet locally to your phone. See the section "Connecting to the
Network and to Power" on page 14 for details.
Troubleshooting Solutions
Why can I only see 4 options when the installer or user guide says there
are more?
The telephone screen will only show 4 options at a time. To see more, press
the down arrow button .
Can I turn the backlight for the screen on and off?
Yes. You can use the IP phone UI to turn ON and OFF the backlight for the
screen.
1. Press the key.
2. Select Display->Backlight.
3. Press the Change key to turn the backlight on and off.
4. Press Save to save the change.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as
indicated in the section, "Connecting a Handset or Headset" on page 16.
Check that the leg stands have been properly snapped into place. Since
the legs can be oriented in two different ways and in two different positions
to offer four different phone viewing angles, check that both legs are
oriented in the same direction and in the same position on either side of
the phone.
36 Model 57i CT IP Phone Installation Guide
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What is a softkey?
The 57i has 12 softkeys (6 on the top and 6 on the bottom). You can
program all 12 softkeys to perform specific functions on the phone.
These keys are located at the center of the phone on either side of the
display panel. See the section "Softkeys" on page 30 or refer to your
Aastra Model 57i CT IP Phone User Guide for more information.
Troubleshooting Solutions
Model 57i CT IP Phone Installation Guide 37
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Page 45
Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a
one (1) year period from the date of original purchase. If there is a defect or
malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either
repair or replace the telephone set at no charge, if returned within the warranty
period.
If replacement parts are used in making repairs, these parts may be refurbished, or
may contain refurbished materials. If it is necessary to replace the telephone set, it
may be replaced with a refurbished telephone of the same design and color. If it
should become necessary to repair or replace a defective or malfunctioning
telephone set under this warranty, the provisions of this warranty shall apply to the
repaired or replaced telephone set until the expiration of ninety (90) days from the
date of pick up, or the date of shipment to you, of the repaired or replacement set,
or until the end of the original warranty period, whichever is later. Proof of the
original purchase date is to be provided with all telephone sets returned for
warranty repairs.
Exclusions
Aastra Telecom does not warrant its telephone sets to be compatible with the
equipment of any particular telephone company. This warranty does not extend to
damage to products resulting from improper installation or operation, alteration,
accident, neglect, abuse, misuse, fire or natural causes such as storms or floods,
after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages,
including, but not limited to, loss, damage or expense directly or indirectly arising
from the customers use of or inability to use this telephone, either separately or in
combination with other equipment. This paragraph, however, shall not apply to
consequential damages for injury to the person in the case of telephones used or
bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom
with respect to breach of warranty, and the warranties set forth or limited herein
are the sole warranties and are in lieu of all other warranties, expressed or implied,
including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period;
In North America
1-800-574-1611 for further information.
Outside North America
You will be responsible for shipping charges, if any. When you return this
telephone for warranty service, you must present proof of purchase.
After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service
provides repair or replacement of your Aastra Telecom product, at Aastra
Telecom's option, for a fixed charge. You are responsible for all shipping charges.
For further information and shipping instructions;
In North America
Outside North America
Note:
Repairs to this product may be made only by the manufacturer and its authorized
agents, o r by others w ho are legally authorized. This restriction applies during and after
the warranty period. Unauthorized repair will
void the warranty.
, please call
, contact your sales representative for return instructions.
, contact our service information number: 1-800-574-1611.
, contact your sales representative.
Limited Warranty
Model 57i CT IP Phone Installation Guide 39
Page 46
Page 47
Index
Numerics
57i CT line settings 30
A
audio, setting 25
B
backlight 24
base station 3
location of 19
batteries 3
battery 20
belt clip 20
setting format 24
setting time 24
setting time server 23
setting time zone 24
tone set, setting 24
U
user password 26
V
volume, adjusting 29
W
wall installation 18
warranty, limited 39
Web UI, using 22
Index
Index-2Model 57i CT IP Phone Installation Guide
Page 49
Page 50
Page 51
Page 52
If you’ve read this owner’s manual and consulted the Troubleshooting section and still
have problems, please visit our website at www.aastra.com, or call 1-800-574-1611 for
technical assistance.