360 Systems MAXX-2420EX User Manual

MAXX-2420-EX™

High Definition Video Server

Operations Manual

P/N 100-145-0022-01

June 2012

Software Version 1.08.561

Printed in the United States of America

MAXX-2420-EX Owner’s Manual Page 1

Page 2 MAXX-2420-EX Owner’s Manual

Contents

Preface________________________________________________________________ 9

Software and Operations Manual Revisions..................................9

Safety Notices_________________________________________________________ 10

Safety Terms and Symbols..........................................................10

General Safety Caution...............................................................10

Personal Injury Precautions ........................................................10

Important Safety Instructions ......................................................11

Product Damage Precautions......................................................12

Product Registration ................................................................... 12

Product Improvements and Upgrades.........................................12

Trademarks ................................................................................12

Software Copyrights ...................................................................12

Video and Audio Copyright Reminder........................................12

Introduction __________________________________________________________ 13

Key Features and Benefits ......................................................................16

Applications for 360 Systems Servers .....................................................17

Accessory Information............................................................................18

Installation ___________________________________________________________ 19

Unpacking .............................................................................................19

Important Installation Notes ...................................................................20

System Cooling .......................................................................... 20

Power Conditioning ...................................................................20

About Server Software............................................................................ 22

Rack Mounting ......................................................................................22

Mounting an Audio Module (AXP-3, AXP-4 or DXP-1)................22

Mounting the Control Module (CXP) ..........................................22

Connecting the Monitor, Mouse and Keyboard........................... 22

Rear Panel Connections .........................................................................24

Audio Module Connections ...................................................................26

The optional AXP-3, AXP-4 and DXP-1.......................................26

Control Module (CXP) Connections........................................................27

Serial Control Ports for Channels 1, 2, 3 & 4 ..............................27

GPI Control................................................................................ 27

Basic Operations ______________________________________________________ 29

The Server Desktop................................................................................ 29

Launching the Graphic User Interface ........................................29

Shutting Down the Server........................................................... 29

MAXX-2420-EX Owner’s Manual Page 3

Graphic User Interface Overview...........................................................30

System Menu Bar .......................................................................31

Show Menu ...............................................................................31

Edit Menu ..................................................................................31

Windows Menu .........................................................................31

Help Menu ................................................................................32

The Status Bar ............................................................................32

The Transport Channel View ......................................................33

Transport Menu Bar ...................................................................33

Options Menu............................................................................ 34

The Playlist Channel View..........................................................35

Playlist Menu Bar ....................................................................... 35

Options Menu............................................................................ 36

Initial System Configuration ...................................................................37

Selecting a Sync Reference.........................................................37

Setting the Video Sync Source ....................................................37

Making a Recording from the GUI .........................................................39

Record Configuration Options....................................................39

Setting the Video Bit Rate...........................................................39

Setting the Audio Input Source ...................................................40

Arming Audio Tracks..................................................................40

Setting an Audio Delay Time......................................................40

Audio Rate Conversion ..............................................................41

Setting VANC Line Selections..................................................... 42

Selecting a Time Code Source .................................................... 42

Beginning Recording..................................................................42

Making a Crash Recording .........................................................43

Making a Named Recording.......................................................43

Monitoring a Recording Source with E-E Mode...........................44

Playing a Clip from the GUI...................................................................46

Beginning Playback....................................................................46

Looping a Clip ...........................................................................46

Pausing a Clip ............................................................................ 46

Ejecting a Clip............................................................................47

Using Jog ...................................................................................47

Using Go To Frame and the Frame Locator ................................47

Using Fast Forward / Rewind......................................................47

Slow Motion Playback................................................................47

Using Shuttle to Control Playback Speed ....................................48

Editing a Clip ......................................................................................... 49

Using Edit While Recording .......................................................49

System Configuration .............................................................................51

Assigning Names to the Server and Transport Channels ..............51

Programming GPIO Outputs ......................................................52

Programming GPI Inputs ............................................................53

Configuring the Ethernet Network ..............................................54

Setting the Date and Time ..........................................................56

Clip Navigator .......................................................................................57

Renaming and Deleting Clips .....................................................57

Page 4 MAXX-2420-EX Owner’s Manual

Sorting Clips ..............................................................................57

Filtering the Clip Display............................................................ 57

Finding Clips.............................................................................. 58

Finding Clips Using Wildcards ...................................................58

Finding Clips Using Regular Expressions ....................................59

Using Playlists........................................................................................60

The Playlist View .......................................................................61

Creating and Running a Playlist ..................................................62

Loading a Playlist (FILE>OPEN)................................................. 63

Saving a New Playlist (FILE>SAVE AS).......................................63

Saving an Existing Playlist (FILE>SAVE) .....................................63

Setting Playlist Start Time ...........................................................63

Stopping a Playlist (STOP) ..........................................................64

Pausing Playlist (PLAY/PAUSE) ...................................................64

Cueing a Clip (CUE) ...................................................................64

Looping Playlist (LOOP [X] )...................................................... 64

Showing First Frame of CUED Clip (SHOW)............................... 64

Preparing Next Clip for Playback (NEXT) .................................... 64

Jumping to Selected Clip (JUMP) ................................................ 64

Automatic Scrolling to Currently Playing Clip (HOME) ............... 65

Set Maximum Number of Items to Keep .....................................65

Enabling As-Run Logging............................................................ 65

Viewing, Editing and Archiving Playlists .....................................65

Editing Playlists......................................................................................66

Removing Clip from a Playlist ....................................................66

Removing Clips Above or Below the Selected Clip.....................66

Inserting HOLD Into a Playlist....................................................66

Appending a Playlist (FILE >APPEND).......................................66

Changing Duration of Clips in Playlist ........................................ 67

Mapping GPO to Playlist Events ................................................. 67

Mapping GPI to Control a Playlist ..............................................68

Advanced Topics ______________________________________________________ 69

System Timing............................................................................69

The Horizontal (nsec) adjustment is used to set the precise timing

of the start of the frame relative to the reference signal, in order to

match with other contributing signals. The effect is not normally

visible; extreme settings may result in a slight visible shift of the

picture from left to right. Using Embedded Audio.......................69

Using Embedded Audio .............................................................70

Using Audio Sample Rate Conversion ........................................70

Ganging Channels for Synchronized Playback............................71

Combined Video and Graphics Capabilities ...............................72

Importing TARGA Graphics Files................................................72

Animation Import (Uncompressed .mov files).............................72

Still Frames ................................................................................73

FTP File Transfers .......................................................................74

Using MAXX-HD with the Edius NLE _____________________________________ 81

MAXX-2420-EX Owner’s Manual Page 5

Network Time Protocol ________________________________________________ 88

Automatic Date/Time Updates....................................................88

Connecting to the Internet..........................................................88

Configuring NTP ........................................................................ 89

Selecting the Time Zone............................................................. 89

Automation Control____________________________________________________ 92

Remote Serial Control ................................................................92

Configuring the Automation Interface.........................................93

Other Automation Options......................................................... 95

Tested Automation Controllers ................................................... 97

Tested Remote Control Panels and Switchers..............................97

Remote Workstation Interface___________________________________________ 98

System Requirements .................................................................98

About the Remote Workstation Interface ....................................99

Operations .................................................................................99

Installation ...............................................................................100

After Installation.......................................................................100

Hard Disk Management _______________________________________________ 101

About RAID 5 ..........................................................................102

Improved Write Performance ...................................................102

Managing Disk Arrays..........................................................................103

Error Notification and Repair....................................................103

Log-In to the RAID Utilities ......................................................105

Determining the Condition of the RAID Array ..........................106

Displaying the Alarm Log of the Raid Array .............................. 107

Checking Status of the Drives ...................................................108

Removing the Degraded Drive from the RAID Unit .................. 109

Rebuilding the RAID Array.......................................................110

Replacing Hard Drives .............................................................110

RAID Controller Settings ..........................................................111

Multi-Channel Audio __________________________________________________ 112

Audio Input/Output Modules ...................................................112

DXP-1 Digital Audio Module....................................................112

DXP-1 Technical Specifications ................................................ 113

AXP-3 Analog Audio Module ...................................................113

AXP3/AXP4 Technical Specifications........................................114

Maintenance _________________________________________________________ 115

Fault Diagnostics..................................................................................115

Front Panel Indicators...............................................................115

Gigabit Ethernet Indicators .......................................................116

Access To Components........................................................................116

Opening the Front Panel ..........................................................116

Removing the Top Cover.......................................................... 116

General Handling Precautions..................................................117

Installing/Removing I/O Cards ..................................................117

Page 6 MAXX-2420-EX Owner’s Manual

Program Updates from USB Memory ...................................................118

Updating Firmware .............................................................................. 119

Replacing a Hard Drive........................................................................ 121

Factory Repair Policy ...........................................................................122

Regulatory Certifications ...................................................................... 122

Safety.......................................................................................122

Radio Interference Compliance ................................................122

Product Warranty ____________________________________________________ 124

End User License Agreement ___________________________________________ 125

Appendix A __________________________________________________________ 127

Connector Specifications...................................................................... 127

Audio XLR-3 Connector Pinout.................................................127

Serial Control Connector Pinout ............................................... 127

BNC Connectors ......................................................................128

GPIO Connectors.....................................................................128

GPIO Connector Pinout ...........................................................128

System Board Ports................................................................... 130

Appendix B __________________________________________________________ 131

Serial Command Protocols ...................................................................131

VDCP Command Table............................................................131

P2 (BVW) Serial Command Table.............................................133

Odetics® Protocol ....................................................................134

Appendix C __________________________________________________________ 137

Technical Specifications.......................................................................137

Keyboard Shortcuts .............................................................................. 138

Appendix D__________________________________________________________ 139

Playlist Management Detail.................................................................. 139

Appendix E __________________________________________________________ 142

As-Run Logging Detail .........................................................................142

As-Run Naming Convention.....................................................142

Sample As-Run Log ..................................................................142

As-Run Log Page Header ..........................................................143

As-Run Log Body......................................................................143

Appendix F __________________________________________________________ 144

Mechanical Drawing............................................................................ 144

Index _______________________________________________________________ 145

MAXX-2420-EX Owner’s Manual Page 7

Preface

This manual provides installation, setup and operating instructions for 360 Systems’ MAXX-2420-EX video server. It is organized to provide quick access to topics of primary interest. An extensive Table of Contents is provided at the beginning, and a subject Index at the end, to assist in locating information.

If you have already used other video servers or VTRs, you may find discussion of the basic server to be covering familiar topics. However, it is strongly recommended that engineering managers and staff members operating the server read through this manual. Being familiar with its operation can prevent operational mistakes, and will make all users aware of important set-up and maintenance issues.

Software and Operations Manual Revisions

Software revisions are released from time-to-time that introduce new product features, or improve the performance of the product. When such revisions are shipped as a USB flash drive, printed operational notes are included. When revisions are introduced in the course of product production, an updated Operations Manual will be shipped with new servers.

The title page of an Operations Manual indicates its revision number, which should always match the software revision of the server with which it is used. Operations Manuals for the latest revision may be obtained from 360 Systems Customer Service, or from 360 Systems’ web site.

Your comments are welcome. If anything in this manual seems unclear, please let us know by sending an email to support@360systems.com

Typographical Conventions

The following typographical conventions are used to clarify meaning:

• Connector or indicator labeling that appears on the unit is shown in Arial Narrow Bold.

• GUI menu items are shown in Arial Bold.

• GUI sub-menu paths are shown by the > symbol.

• Text typed into the GUI and Key Commands are shown in

Courier Bold.

MAXX-2420-EX Owner’s Manual Page 9

Safety Notices

Safety Terms and Symbols

THE FOLLOWING WARNING SYMBOLS ARE USED IN THIS MANUAL:

ENGLISH ATTENTION: REFER TO OWNER’S MANUAL FOR IMPORTANT

FRANÇAIS ATTENTION: VEUILLEZ VOUS RÉFÉRER AU MODE D’EMPLOI

ITALIANO ATTENZIONE: FATE RIFERIMENTO AL MANUALE PER

ESPAÑOL ATENTCION: FAVOR DE REFERIR AL MANUAL DE

ENGLISH WARNING: ELECTRICAL SHOCK HAZARD. FRANÇAIS AVERTISSEMENT: DANGER DE CHOC ÉLECTRIQUE. ITALIANO AVVERTIMENTO: PERICOLO DI SHOCK ELETTRICO. ESPAÑOL ADVERTENSIA: PELIGRO DE CHOQUE ELECTRICO.

INFORMATION.

POUR UNE INFORMATION IMPORTANTE.

INFORMAZIONI IMPORTANTI.

OPERACION POR INFORMACION IMPORTANTE.

General Safety Caution

• Heed the following important cautions regarding the server in order to avoid personal injury or

equipment damage.

• Only qualified personnel should perform installation and service. Refer to appropriate sections

of this product manual for instruction. Contact 360 Systems Customer Support for further explanation, or to clarify any uncertainty.

• Disconnect the power cord before removing the cover.

Personal Injury Precautions

To avoid electric shock, do not operate this product with covers removed.

To avoid risk of fire, replace the power cord only with same type and rating as specified. Replace damaged power cords immediately.

This product is grounded through the grounding conductor of the power cord. To avoid electric shock, do not remove or modify the contacts on the plug.

Prevent the power cord from being walked on, pinched, or abraded.

To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Remove jewelry such as watches or metallic necklaces before servicing this equipment.

Page 10 MAXX-2420-EX Owner’s Manual

Important Safety Instructions

These instructions are required per applicable safety standards.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of

time.

13. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. Where the MAINS plug or an appliance coupler is used as the disconnect device,

the disconnect device shall remain readily operable.

MAXX-2420-EX Owner’s Manual Page 11

Product Damage Precautions

• 360 Systems’ MAXX-2420-EX™ server contains hard disk drives and other fragile electronic and

mechanical devices. While designed to be very reliable, it is still vulnerable to shock. Handle with care, and exercise caution not to drop or bump the server as damage to internal components may result. Always turn off power before moving the server.

• Do not obstruct air vents. Maintain an ambient temperature below 30°C (86°F).

• Clean only with a soft cloth dampened with water. Do not spray cleaners or solvents directly

on the product.

CAUTION Replace the motherboard battery only with the same, or equivalent battery type. Danger

of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions. Follow all local laws regarding the disposal of BR and CR Lithium batteries. Batteries should be fully discharged prior to disposal.

CAUTION Never use disconnect AC power to shutdown the server. Doing so may cause errors in

the hard disk array. Should this happen, the array can be reinitialized without any data loss; however, the process may take several hours. Shutdown the system only by momentarily pressing the front panel power button, or through the On-Screen user interface.

Product Registration

Important: As the owner of new capital equipment, you will want to take advantage of product

information, enhancements, upgrades, or notifications issued by 360 Systems. Send in your Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems offices in the USA at the address given below.

Product Improvements and Upgrades

360 Systems reserves the right to make changes and/or improvements to its products without incurring any obligation to incorporate such changes or improvements in units previously sold. Certain features mentioned in this document may not be present in all models. This product is not offered for sale in all countries.

Trademarks

MAXX, Image Server, Multi-Format server, 360 Systems®, 360 Systems Broadcast and Bit-forBit® are trademarks or registered trademarks of 360 Systems in the U.S. and/or foreign countries. Other trademarks referred to in this document are the property of their respective owners.

Software Copyrights

Video and Audio Copyright Reminder

It is illegal to use this product to make copies of copyrighted material without the express permission of the copyright holder.

Page 12 MAXX-2420-EX Owner’s Manual

Introduction

360 Systems’ MAXX-2420™ server is a four channel, high-definition video recorder/server designed for broadcast, production, and Pro A/V applications. It can play four independent video streams at once, and stores approximately 330 hours of JPEG-2000 encoded video

audio channels per video stream. It occupies just 3½” of rack space. The server’s extensive feature set makes it an excellent choice for VTR replacement, broadcast automation, remote trucks, corporate, educational, house-of-worship, and live entertainment presentations. MAXX-2420-EX can be operated at high definition line rates of 720p or 1080i.

Seamless Installation in New Facilities

The MAXX-2420-EX smoothes installation in a new setting, providing both HD-SDI video and optional composite monitoring outputs. Program file transfers are also available over Gigabit Ethernet. It’s never necessary to add outboard encoders; premium-quality JPEG-2000 codecs are included as standard equipment.

with eight

All professional audio formats are available with MAXX-2420-EX. Eight channels of embedded audio for each video input and output are included. Optional multi-channel audio modules provide 8 channels of AES/EBU digital audio interface (Model DXP-1), and either 4 or 8 channels of +4 balanced analog audio (Model AXP-3 and AXP-4).

MAXX-2420-EX’s versatile video and audio I /O personality is unique among HD servers, and guarantees a seamless fit in existing facilities, and as part of new build-outs.

Exceptional Storage Capacity

The MAXX-2420-EX contains eight 1- or 2-Terabyte drives in its compact enclosure, providing hundreds of hours of storage with exceptional image quality. Storage time varies proportionally at other data rates, as illustrated in the chart below.

The server’s RAID-5 disk array provides a high level of security for stored program content, by spreading parity information across all drives. It also helps keep the server in service, even in the event a drive was to fail. The multi-drive array also helps generate the data rates required for multiple streams of high definition video.

Capacity, net of RAID-5 Time @ 50 Mb/s Time @ 80 Mb/s Time @ 100 Mb/s

7.0 TB (1 TB drives) 250 hours 165 hours 135 hours

14.0 TB (2 TB drives) 500 hours 330 hours 270 hours

MAXX-2420-EX STORAGE TIME VS VIDEO DATA RATE

At 80 Mb/sec data rate

MAXX-2420-EX Owner’s Manual Page 13

Compatibility with Automation Controllers

MAXX servers work with automation controllers from many different manufacturers, accepting VDCP, Odetics or BVW protocols for 9-pin control of each server channel. 360 Systems’ business partners provide automation controllers for applications ranging from affordable systems for ProAV, up to large-scale broadcast solutions. Contact a 360 Systems application engineer or an automation provider for assistance with your requirements.

Remote Controls

Hardware accessories are available from third-party manufacturers to perform transport control, instant clip replay, slow-mo, and automation. A table of tested controllers is provided elsewhere in this manual. Contact 360 Systems Sales Support team for assistance with a specific application.

The MAXX-2420-EX server provides twelve GPI inputs for remote play, stop, and record capability from push-button panels or other GPI-controlled equipment. Twelve outputs are also provided; these may be used for command acknowledgement (to drive LEDs or logic inputs), or they can output at specific times programmed within a Playlist that is resident on the server.

Better Images with JPEG 2000

JPEG-2000 has distinguished itself for visually lossless encoding of images, and almost complete freedom from visual artifacts. It sets a new level of image quality for High Definition, well-suited for production and broadcast. It’s a first choice for many new cameras and servers, and its easy-to-edit I-frame format is accepted by an increasing number of NLEs. The MAXX-2420-EX runs at a wide range of video rates, making it an excellent choice for production, broadcast, and even high-quality projection.

Audio Features

MAXX-2420-EX provides most standard professional audio formats, making it an easy fit in a new facility. Eight embedded audio channels are standard equipment for each video stream. Analog audio is expandable to 4 analog channels with the AXP-3 module, and up to 8 analog channels with the addition of an AXP-4 module. Eight channels of AES/EBU digital audio are alternatively available with the optional DXP-1 module. Gold XLR connectors are standard for audio inputs and outputs.

360 Systems brings extensive experience in broadcast and pro-audio to the design of video servers. Their 24-bit word size delivers a 20 dB improvement in SNR (10 times) compared with older 16-bit audio systems. Input circuits provide excellent hum and RF rejection, and 20 dB of headroom. 360 Systems’ Bit-for-Bit® design strategy assures that Dolby®-E, Dolby AC3, or other forms of encoded audio will be stored and played correctly.

The Graphic User Interface

The MAXX-2420-EX incorporates a graphic user interface (GUI) which gives fast access to every server function. It is controlled by a standard keyboard and mouse (supplied) and requires only a VESA-compliant SVGA display. The full GUI is also available from remote workstations.

The GUI displays a control panel for each server channel; these include transport control, clip management, head and tail trimming, and playlisting. The GUI can easily operate the server’s four channels without the need for other equipment.

Page 14 MAXX-2420-EX Owner’s Manual

System configuration is clear and straightforward through the GUI. It provides access to encoding parameters, audio options, and time-code settings. Whenever new server features are installed, new set-up parameters and user-interface features become immediately available.

The server comes with Remote Workstation Software, which allows it to be remotely operated from a standard PC over Ethernet; the GUI is replicated at each remote location. Separate work areas can be easily created within a building for ingest, trimming, playlisting, system monitoring or play-to-air.

File Transfers over Gigabit Ethernet

The MAXX-2420-EX goes beyond just base-band connections for video and audio. File transfers over Gigabit Ethernet allow the transfer of video content across the room, or across the country, at high speed and low cost. With Ethernet switches and broadband connections, the server’s design enables low-cost networking of broadcast operations from ingest to storage, for editing, play-to-air and archiving.

Reliability Counts

360 Systems has 39 years experience manufacturing equipment for television broadcast and other industries that require elevated reliability. With more than 30,000 hard disk products in service around the world, we understand quality, reliability, and protecting your stored content.

MAXX-2420-EX Owner’s Manual Page 15

Key Features and Benefits

The MAXX-2420-EX is designed from the ground up to deliver outstanding performance and value as a high-definition broadcast server. Two inputs, four outputs, a Gigabit Ethernet port, and multiple audio formats make it an excellent and affordable choice for the transition to high definition.

 Four simultaneous video outputs, one input and three outputs, or two inputs and two outputs  HD-SDI video inputs and outputs  Optional Composite video monitoring outputs

 Eight channels of embedded audio (standard)  Optional 4 channel analog audio input/output expander available (AXP-3, Channels 1-4)  Optional 4 channel analog audio input/output expander available (AXP-4, Channels 5-8  Optional 8 channel AES/EBU digital audio expander available (DXP-1)

 16 Terabyte internal RAID-5 drive array for 330 hours of storage

)

 Slow-Motion playback forward and reverse  Ganged playback of paired Key-and-Fill or 3D video.Targa file import via Ethernet  Serial control via VDCP, BVW or Odetics protocols

 Compatible with leading broadcast automation systems  FTP transfers over Gigabit Ethernet  VITC (ATC) time code  Closed-Captions and other Vertical Ancillary Data  Accurate head and tail trimming and program segmenting  Advanced Playlisting: Build, edit, store, playback, and loop 4 simultaneous lists  Looping  Keyboard shortcuts for editing  Set-up and control with familiar Graphic User Interface (GUI)  Remote Workstation Software creates up to four remote worksites  Compact 2-RU (3½”) [88 mm] enclosure, low power consumption  Redundant cooling and optional hot swap capable power supplies  Attractively priced

AXP-4 requires AXP-3.

Page 16 MAXX-2420-EX Owner’s Manual

Applications for 360 Systems Servers

The MAXX-2420-EX adds value to many applications in broadcasting, cable distribution, video production, Pro A/V, entertainment and sports. It provides immediate record and playback of any source, lending a spontaneous appearance to broadcasts, presentations and live events.

• News Production – Promos, teasers, intros, news segments, graphics, animation

• Play-to-Air server – Playback under automation control

• Graphics server – Play TARGA files with key-and-fill (available Q2-2009)

• Master Control – Program and commercial playout, station IDs, promos, teasers

• Program Ingest – Automated capture of satellite, tape, microwave, and fiber feeds

• FTP File Delivery – Deliver news, promos, spots over broadband lines

• Program Store-and-Forward – Temporary storage for subsequent delivery

• Commercial Insertion – Playout under automation control

• Instant Replay – Hot Key playback of sports plays, news clips, stills, and graphics

• Sports Shows and Events – Slow-motion playback, player bios, graphics, promos

• Game Shows – Prizes, graphics, animations, promos

• Talk and Variety Shows – Promos, teasers, intros, outros, graphics, animations

• Award Shows – Nominees, categories, promos, graphics, animations

• Theme Parks and Casinos – Playout for show backgrounds, event lists, kiosks

• Houses of Worship -- Projection displays, program production, broadcasting

• Colleges and Universities – On-campus networks, production, presentations

• Digital Signage – drive projectors, flat-panel displays, kiosks

• Entertainment Industry – Road show displays, projection

• Mid-market Broadcasting – High performance at an attractive price

• Synchronized two-channel playback for 3D video

• Synchronize 3 or 4 channels for multi-screen presentations and “virtual set” applications

MAXX-2420-EX Owner’s Manual Page 17

Accessory Information

AXP-3 Multi-Channel Analog Audio Module (optional – provides audio channels 1-4)

Provides 4 analog audio outputs for each of 4 server video outputs, and 4 analog audio inputs. +4 dBu balanced on XLR connectors. Redundant power supply. 3½” [88 mm] height.

AXP-4 Multi-Channel Analog Audio Module (optional– provides audio channels 5-8)

Provides 4 analog audio outputs for each of 4 server video outputs, and 4 analog audio inputs. +4 dBu balanced on XLR connectors. Redundant power supply. 3½” [88 mm] height. Requires AXP-3.

DXP-1 Multi-Channel Digital Audio Module (optional)

Provides 8 AES/EBU digital audio outputs for each of 4 video streams, and 8 AES/EBU inputs on XLR connectors. Redundant power supply. 3½” [88 mm] height.

Maintenance Spares

360 Systems is committed to keeping your server on air. Having spare parts on hand in the event of a fault is a good practice in broadcast and other high-reliability applications. Hard disk spares are particularly important. Please consider these options at the time of your purchase, or shortly after.

• 1-TB or 2-TB server-grade hard drive

• MAXX-2420-EX plug-in power supply module

Page 18 MAXX-2420-EX Owner’s Manual

Installation

Unpacking

Your server has been carefully inspected and calibrated before shipment to allow immediate operation upon installation. Check all items for signs of visible damage which may have occurred during shipment. If any item is damaged, contact the carrier to file a claim.

Keep the packing materials in the event that a unit must be returned. If the original packaging is not available, due to the product’s weight it should be professionally packed for shipment, with particular attention to protecting the corners.

Package Contents

Confirm that all items on the packing list have been received. Contact 360 Systems if any item is missing.

9 MAXX-2420-EX server 9 Keyboard 9 2-Button Scroll Mouse. 9 USB flash drive containing backup copy of software and utilities. 9 CXP serial control and GPI module 9 CXP interface cable 9 Rack Mount Hardware Kit 9 Operations Manual and Warranty Card 9 Power cords (2)

The server is not shipped with a video monitor. Select a VESA-compliant CRT or LCD monitor with a minimum refresh rate of 75 Hz.

If you own more than one server, it may be appropriate to use a single keyboard, monitor, and mouse with a KVM switch to select between servers. Not all KVM switching systems are compatible. The KVM switch must supply an active signal to the server at all times, even when switched away from it. When first powering up the server, use only the supplied keyboard and mouse directly connected. Then thoroughly test the KVM switch system that will be used before installation is completed. NOTE: If the mouse and keyboard connections are interchanged, the server may not start up properly. Be especially cautious when using extender cables.

MAXX-2420-EX Owner’s Manual Page 19

Important Installation Notes

System Cooling

When many pieces of equipment are mounted in an equipment rack, a considerable amount of heat may be produced, which must be removed efficiently. Further, a lower operating temperature will make equipment operate more reliably, and it will last longer. In the extreme case, excessive temperatures cause rapid equipment failure, and damage which can be difficult to repair.

Heat in an equipment rack must be blowers installed in the top of the rack, venting into the room. An alternative is to draw hot air from the top of the rack into an air-conditioning return duct, and not vent it into the equipment room. Cold air should be ducted into the bottom of the rack.

The optimum air temperature for cooling electronic equipment is 25° C (72° F). When many pieces of equipment are contributing to the heat load, a substantial air-flow will be needed, and the inlet temperature may need to be lower.

removed by forced air. This is often accomplished by

Check These Points

• Are the ventilation holes in the server free of obstruction?

• Can blowers or HVAC system adequately remove heat from the equipment rack?

• Have you measured the actual temperature

• Verify that the HVAC system is not

• What procedures are in place to protect the equipment when the HVAC system fails?

on a timer that can shut off on weekends or holidays.

inside the rack? Do this near the top.

Power Conditioning

It is good practice to operate an on-air video server from an Uninterruptible Power Source, or UPS. All utility power systems experience occasional transient events, including brownouts and dropouts, which are capable of taking a server off the air. It is the station operator’s job to plan for and overcome such contingencies.

The minimum requirement for the MAXX-1200HD or MAXX-1200EX server is 3 amps.

UPS units designed for handling short-term power line problems come in two varieties:

Change-over UPS Design

This design senses drop-outs and low line voltage, and switches its output to an internal inverter operating from a battery. This UPS is low in cost, and is most often used in non-critical applications such as desk-top computers. A disadvantage is that it may create its own power transients when switching between utility power and its inverter supply. For this reason, 360 Systems does not recommend this type for use with a broadcast server.

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Continuous Conversion UPS Design

This improved design, sometimes called ‘double conversion’ continuously converts utility power to DC, stores it in a battery, then produces isolated AC power from an inverter. It never switches back and forth to utility power, and has better immunity to input transients, brownouts, and blackouts. Models are available with batteries of almost any size, making the continuous-conversion UPS suitable for transient suppression or long-term operating power in the absence of utility power.

Server Operating Environment

A video server is the most critical element in a broadcast operation. Its installation should safeguard it from every external event that can interfere with it doing the task expected of it. 360 Systems’ engineers have experience with thousands of installations, and have become aware of a number of environmental factors that can adversely affect performance. Two of these have already been discussed: power conditioning and inadequate cooling. Two others, less obvious, should also be considered:

RF Interference by Cell Phones

Many people are not aware that cell phones produce a very high instantaneous power output, even when no conversation is taking place. You may have experienced the effect of a cell phone interfering with a common desk phone placed nearby. Carrying a cell phone into a machine room where it is in close proximity to broadcast equipment and its associated wiring is unwise. Cell phones can interfere with serial control commands, video synchronization, and in some cases can crash the CPU in equipment.

Some major broadcasters prohibit the presence of cell phones in certain equipment areas. 360 Systems believes that the risk of undesired equipment behavior from their RF fields is very real.

Static Discharge

Static electricity discharge is accepted by most people as an inevitable consequence of living in a dry area. It is also a result of floor coverings that may enhance appearances, but are inappropriate for use around critical broadcast equipment. Static discharge can do two adverse things:

• Discharge into a connector can—and will—destroy internal circuitry of equipment. The result

will usually be difficult to diagnose.

• Discharge to equipment frames or wiring can crash a CPU and take the station off the air. The

event may seem random or unrelated to static, but it is clearly a catastrophic event—and one that can repeat indefinitely.

Several steps can be taken to protect equipment from static discharge:

• Do not install critical broadcast equipment (video servers) in a room with carpeting.

• Connect equipment racks directly

• Do not operate equipment which has a lifted safety ground (green frame ground wire).

• Consider installing a humidifier to reduce the likelihood of static discharge.

MAXX-2420-EX Owner’s Manual Page 21

to the utility safety ground with a heavy copper conductor.

About Server Software

The MAXX-2420-EX is shipped with its application programs and operating system installed. The first time that it is started, it must be connected to a keyboard, monitor and mouse. The server will ask you to accept the Software Licensing Agreement before it will operate. This screen will only appear during the initial startup. Refer to the Maintenance chapter of this manual if it becomes necessary to reinstall software.

Rack Mounting

In North America, the server will usually be mounted in a 19” rack enclosure having 10-32 tapped holes. In countries with metric standards, the user will need to supply appropriate fasteners.

Remove the front panel to expose the rack screw slots. Fasten the server into the rack using the #10 flat-head Phillips screws (provided for North America). Replace the front panel and tighten its access screws until just snug.

There may be four adhesive-backed rubber feet on the server. These should be removed if rack mounting the unit.

Cables attached to the rear of the server should be supported by the rack mounting rails. Do not support substantial cable weight from the server.

Mounting an Audio Module (AXP-3, AXP-4 or DXP-1)

An optional multi-channel audio module may also be rack mounted above or below the MAXX-2420-EX, on the front or rear of the rack. Four elongated screw holes are provided to facilitate rack mounting of the AXP Module. Audio modules are connected to the server with the supplied 68 Pin cable. Connect one end to the mating connector on the rear of the audio module. Connect the other end to the rear panel of the server.

Mounting the Control Module (CXP)

The supplied CXP module may also be rack mounted above or below the MAXX-2420-EX, on the front or rear of the rack. Four elongated screw holes are provided to facilitate rack mounting of the CXP Module. The CXP module is connected to the server using the supplied 68 Pin cable. Connect one end of the cable to the mating connector on the rear of the CXP Module. Connect the other end to the rear panel of the server. Refer to Figure 4 on page 27 for information about connecting GPI and automation signals to the CXP Module.

Connecting the Monitor, Mouse and Keyboard

The MAXX-2420-EX is not shipped with a video monitor. Select a VESA-compliant CRT or LCD monitor with a minimum refresh rate of 75 Hz. Note that the MAXX-2420-EX may not start correctly if an unsuitable monitor is connected. Connect the monitor to the VGA port on the rear of the unit. Refer to Figure 1 on Page 24

Page 22 MAXX-2420-EX Owner’s Manual

Connect the keyboard to the PS-2 keyboard port on the rear of the unit; connect the mouse to the mouse port. Refer to Figure 1 on page 24. NOTE: If the mouse and keyboard connections are interchanged, the MAXX-2420-EX may not boot up properly. Be especially careful about this when using extender cables.

See USB Ports on page 26 for information on using USB keyboard and mouse.

If you own more than one MAXX-2420-EX, it may be appropriate to use a single keyboard, monitor, and mouse with a KVM switch to select between servers. Not all KVM switching systems are compatible. The KVM switch must supply an active signal to the server at all times, even when switched away from it. When first powering up the MAXX-2420-EX, use only the supplied keyboard and mouse directly connected. Then test the KVM switch system that will be used thoroughly before installation is completed.

Occasionally some KVMs will cause the mouse to stop responding or to behave erratically. Mouse operation can be reset by the keyboard sequence Control+Alt+F12 (the screen will go black) followed by Control+Alt+F7.

MAXX-2420-EX Owner’s Manual Page 23

Rear Panel Connections

Figure 1 indicates the Rear Panel connections on MAXX-2420-EX. Each connection is described briefly in the following text. Make all connections appropriate to other equipment before applying power to the MAXX-2420-EX.

Figure 1 - Rear Panel Detail

Rear Panel Connections to the MAXX-2420-EX Server

Mouse Keyboard USB CXP Interface Connector RS-232 Serial Port (do not connect) VGA Monitor NET 1 - Gigabit Ethernet NET 2 - not used Channel 1 and 2 HD-SDI Inputs (bi-directional) Channel 1, 2, 3, 4 HD-SDI outputs Channel 1, 2, 3, 4 - CVBS monitoring outputs Channel 1 LTC Input Channel 2 LTC Input LTC Output Genlock Input Audio Module Connector (AXP or DXP)

HD-SDI Video Inputs

The MAXX-2420-EX records Digital video on channels 1 and 2. It has separate BNC inputs for HD-SDI (serial digital per SMPTE 292M). HD-SDI inputs have a fixed 75-ohm termination.

HD-SDI Video Outputs

Channels 1, 2, 3 and 4 have HD-SDI video outputs per SMPTE 292M.

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CVBS Monitor Outputs (Optional)

Channels 1, 2, 3 and 4 have letterboxed composite video monitoring outputs.

Genlock Sync Reference

The MAXX-2420-EX is designed to be referenced to an external genlock source in the form of RS-170 black. The GENLOCK input provides a fixed 75-ohm termination. An internal crystal reference is also provided so that the server can be used as a stand-alone player.

Gigabit Ethernet Port

A Gigabit Ethernet port is provided on the MAXX-2420-EX. The NET 1 port is intended for external transfer of program content between video servers. The NET 1 port is also used for remote control using the optional Remote Workstation software. The NET 2 port is reserved for future use and is not active. Use only the NET 1 port.

LTC Time Code Input

An LTC time code input is provided for Channel 1 and Channel 2. The LTC input provides a >10k ohm termination. This input may be selected by means of the On-Screen user interface and recorded as a time code reference. This input may be selected by means of the On-Screen user interface and used as a start time reference. Note that time code is not actually recorded, the time code read at the start of recording is captured. When the clip is played back, the time code (in display, VITC and LTC outputs) starts from the captured time and proceeds continuously.

LTC Time Code Output

An LTC time code output is provided on the LTC OUT BNC connector. It may be selected by means of the On-Screen user interface to output time code from any of the four video channels during playback. The LTC output has a source impedance of <5 ohms.

Keyboard

Attach the alphanumeric keyboard to the purple 5-pin KEYBD connector to control the server and manage clips with the On-Screen graphic user interface.

Mouse

A two-button scroll mouse is provided with the MAXX-2420-EX. Plug the mouse into the green 5-pin MOUSE port. Mouse operation can be reset by the keyboard sequence Control+Alt+F12 (the screen will go black) followed by Control+Alt+F7.

Monitor

A VESA-compliant computer monitor may be connected to the 15-pin VGA video port. The MAXX-2420-EX resolution is fixed at 1024 x 768 pixels, with a refresh rate of 72 Hz. This is best-viewed on 17-inch or larger monitors. 360 Systems does not provide monitors for the server. Do not use older monitors that are not VESA compliant. The server will not start

properly if an unsuitable monitor is connected.

Serial Port

The rear panel serial port is not used. Make no connection.

MAXX-2420-EX Owner’s Manual Page 25

USB Ports

The rear panel USB ports are used for software updates. As of version 1.07.559 the USB ports can support keyboard and mouse operation, but it is still recommended to use PS-2 devices. Currently, a PS-2 keyboard is required for update operations using a USB drive as the limited operating system on the USB drive does not support USB keyboards.

Power Switch (not shown in Figure 2)

Shutdown the system only by momentarily pressing the front panel power button, or through the SHUTDOWN command on the On-Screen user interface.

PRESSING THE FRONT PANEL POWER BUTTON FOR FOUR SECONDS WILL FORCE A SHUTDOWN. USE THIS METHOD ONLY IF THE UNIT IS NOT RESPONDING.

Audio Module Connections

The optional AXP-3, AXP-4 and DXP-1 multi-channel audio modules provide for connection of audio equipment. Each is a 2-rack space module. Connection is made to the rear panel of MAXX-2420-EX using a 68 pin cable. Figure 3 indicates the audio module’s connectors and their functions.

CAUTION!

Do not plug an audio module into the CXP connection. Damage to the system may occur. The audio connector on the MAXX-2420-EX is clearly marked. Connect according to Figure 2. Be certain it is properly connected before applying power.

Connect Audio Module Here

Figure 2 – Audio Module Connection to MAXX-2420-EX

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Control Module (CXP) Connections

The CXP Module provides connections to the server’s serial ports and its GPI interface using a 68 pin cable. Connect it between the back of the CXP module and the CXP port on the back of the server.

CAUTION!!

Do not plug the CXP Module into the AXP audio module connection on the server. Damage to the system may occur. The CXP connector on the MAXX-2420-EX is clearly marked. Connect the CXP module per Figure 3. Be certain it is properly connected before applying power.

Connect CXP Module Here

Figure 3 - CXP Connection to MAXX-2420-EX.

Serial Control Ports for Channels 1, 2, 3 & 4

Each of the four 9-pin “D” connectors on the CXP module provides independent control of the four video channels. They accept serial commands in VDCP, BVW or Odetics protocol. The multiple serial ports allow simultaneous connection of an automation controller and a desktop controller. See the chapter on Automation Control for further details.

Most broadcast automation systems and some remote control panels employ VDCP protocol. Many controllers used for transport, instant replay, and edit control employ BVW or Odetics protocol.

Figure 4 - CXP Module Connectors

GPI Control

The MAXX-2420-EX provides twelve GPI inputs for control of machine functions, which appear on two 25-pin GPI connectors. This “General Purpose Interface” can be connected to switch

MAXX-2420-EX Owner’s Manual Page 27

contacts or to an open-collector transistor output. GPI inputs are programmable, and can provide machine control such as PLAY, STOP, or RECORD through simple external switches.

The MAXX-2420-EX also provides twelve GPI outputs which may be used to confirm that a command has been received, or for other purposes. The function of these open-collector outputs is programmable; they may be used to operate an LED, or they can drive a suitable logic input. The pin-out for the GPI connectors will be found in APPENDIX A.

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Basic Operations

This section introduces the Graphic User Interface (GUI), its menus and operating controls. If you want to skip ahead to learn how to record a clip, go to page 39. Skip to page 46 to read about playing a clip.

The graphic user interface is the primary way to manage server operations. With it, you can control recording and playout, set up video and audio formats, map remote control ports to video channels, perform editing and make playlists.

The GUI is operated with a keyboard, mouse, and monitor connected to the server rear panel. During the first power on the system must be connected to a keyboard, monitor and mouse. The server will ask you to accept the Software Licensing Agreement before it will operate. This screen will only appear during the initial startup.

The Server Desktop

The server desktop is similar to many computer graphic interfaces. A task bar and start menu appear at the bottom of the screen. Use the Start menu button to launch applications, manage the system or to shut down the server.

Launching the Graphic User Interface

The GUI launches automatically during start up. If it has been closed, click Start, then Image Server GUI to re-launch it. The GUI window can be moved or minimized as desired.

Shutting Down the Server

Click Start, then Shutdown, then select either Shutdown to begin an orderly shutdown, or Full Restart to do an orderly shutdown and restart (without a full power down).

Alternatively, momentarily pressing the front panel power button will cause the system to begin an orderly shutdown. The server will acknowledge the button press with an audible beep and the front panel lights will begin to flash together. Any operation in progress will be halted, and any unsaved work will be lost.

In most cases the power will shut off automatically. However, if the front panel lights begin to blink, it means that the file system has been properly closed, and it is safe to force the power off by holding the front panel button in for 4 seconds.

If the system has stopped responding to commands and will not reset by pressing the front panel button, press and hold the button for four seconds to force a power down. Wait 5 seconds, and then the system may be restarted with another press of this button.

DO NOT disconnect AC power to shutdown the server. Doing so may cause loss of unsaved data, and may require the RAID drive array to re-synchronize – a process that could take several hours. Shutdown the system only by momentarily pressing the front panel Reset button, or through the GUI.

The Quick Restart option in the Start>Shutdown menu allows the GUI and video playback application to be restarted without restarting the entire operating system.

The Restart FTP Only option will restart the FTP service without affecting video operation.

MAXX-2420-EX Owner’s Manual Page 29

Graphic User Interface Overview

Once the server has successfully powered up, the VGA monitor will display the GUI of Figure 5. This view provides:

• A main System Menu bar for configuration operations

• A Status Bar that displays various system messages

• Four VTR-like transport controls, one for each video channel

Figure 5: Graphic User Interface with Clip Transport Windows

When using the mouse, all buttons of all channels will operate immediately, without first selecting a window to activate it. (Channel 3 is active in the illustration above, indicated by its blue title bar.)

When using key commands, the active window is the only transport that will respond. Use the

CTRL+TAB key combination to change the active window in rotation, or use the mouse to activate

the desired window by clicking anywhere in it.

Windows can be moved, resized and overlapped by dragging the title bar, window edges, or the resize tab at the lower right corner of a window. The the activated window in front of all other windows.

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CTRL+TAB key combination will also place

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