360 Systems 2470-HD Time Delay Operations Manual
Operations Manual
Model 2470-HD Time Delay
Operations Manual
Model 2470-HD Time Delay
Version 1.04.526
October 2009
Copyright© 2009, 360 Systems
All rights reserved
Printed in the United States of America
100-145-0020 MAXX-2470 HD Time Delay UM
Table of Contents
Safety Notices ....................................................................................................4
Safety Terms and Symbols .......................................................................... 4
General Safety Caution............................................................................... 4
Personal Injury Precautions ........................................................................ 4
Product Damage Precautions...................................................................... 5
Product Registration ................................................................................... 5
Product Improvements and Upgrades ......................................................... 5
Trademarks and Software Copyrights .......................................................... 5
Introduction.......................................................................................................6
Time Delay Features ..........................................................................................7
Installation .........................................................................................................8
Unpacking................................................................................................. 8
Rack Mounting........................................................................................... 8
System Cooling.......................................................................................... 9
Power Conditioning ................................................................................... 9
About Time Delay Software...................................................................... 11
Front Panel Features ........................................................................................12
Reset button............................................................................................. 12
Indicators................................................................................................. 12
Rear Panel Drawing .........................................................................................13
Rear Panel Connectors.....................................................................................14
Operations .......................................................................................................15
The Graphical User Interface.................................................................... 15
Run/Stop Control ..................................................................................... 16
Time Delay Setting................................................................................... 16
Configure Options Dialog ........................................................................ 17
Configure Network .................................................................................. 20
Date and Time ......................................................................................... 22
Network Time Protocol ............................................................................ 22
Technical Specifications...................................................................................26
Connector Pin Designations .............................................................................28
Audio XLR-3 Connector Pinout................................................................. 28
Serial Control Connector Pinout ............................................................... 28
BNC Connectors ...................................................................................... 28
GPI Connector ......................................................................................... 29
System Board Ports................................................................................... 32
Mechanical Drawing........................................................................................33
Program Updates from USB Memory...............................................................34
Updating Firmware .................................................................................. 35
Maintenance ....................................................................................................37
Fault Diagnostics...................................................................................... 37
Front Panel Indicators............................................................................... 37
Gigabit Ethernet Indicators ....................................................................... 38
2 • 2470HD Time Delay
Access to Components ............................................................................. 38
Removing the Front Panel ........................................................................ 38
Removing the Top Cover.......................................................................... 39
General Handling Precautions.................................................................. 39
Installing/Removing I/O Cards .................................................................. 40
Accessing the Main System Board............................................................. 40
Analog Audio Level Calibration................................................................ 41
Managing the RAID Disk Array................................................................. 42
Notices ............................................................................................................52
Product Registration ................................................................................. 52
Product Improvements and Upgrades ....................................................... 52
Repair Policy ........................................................................................... 52
Trademarks .............................................................................................. 52
Software .................................................................................................. 52
Regulatory Certificates and Compliance.................................................... 52
Radio Interference Compliance................................................................. 53
End User License Agreement............................................................................54
Limited Warranty.............................................................................................56
Index................................................................................................................57
Table of Contents • 3
Safety Notices
Safety Terms and Symbols
The following warning symbols are used in this manual
English ATTENTION: refer to owner’s manual for important
Français ATTENTION: veuillez vous référer au mode d’emploi pour
Italiano ATTENZIONE: fate riferimento al manuale per informazioni
Español ATENTCION: favor de referir al manual de operacion por
information.
une information importante.
importanti.
informacion importante.
English
Français AVERTISSEMENT: danger de choc électrique.
Italiano AVVERTIMENTO: pericolo di shock elettrico.
Español ADVERTENSIA: peligro de choque electrico.
WARNING: electrical shock hazard.
General Safety Caution
Heed the following important cautions regarding the 2470 HD-Time Delay in order to avoid personal
injury or equipment damage.
Only qualified personnel should perform installation and service. Refer to appropriate sections of this
product manual for instruction. Contact 360 Systems Customer Support for further explanation, or to
clarify any uncertainty.
Disconnect the power cord before removing the cover.
Personal Injury Precautions
To avoid electric shock, do not operate this product with cover removed.
To avoid risk of fire, replace the power cord only with same type and rating as specified. Replace
damaged power cords immediately.
This product is grounded through the grounding conductor of the power cord. To avoid electric shock,
do not remove or modify the contacts on the plug.
Prevent the power cord from being walked on, pinched, or abraded.
To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Remove jewelry, such as rings, watches, or necklaces before servicing this equipment.
4 • 2470HD Time Delay
Product Damage Precautions
The 2470 HD-Time Delay contains hard disk drives and other fragile electronic and mechanical
devices. While this product is very reliable, it is still vulnerable to shock. Handle it with care, and
exercise caution not to drop or bump the recorder as damage to internal components may result. Turn
off power before moving the Time Delay.
Do not obstruct air vents. Maintain an ambient temperature below 30°C (86°F).
Clean only with a soft cloth dampened with water. Do not spray cleaners or solvents directly on the
product.
CAUTION
CAUTION
:
Replace battery only with the same, or equivalent, battery type. Follow all local laws
regarding the disposal of BR and CR Lithium batteries. Batteries should be fully discharged
prior to disposal.
:
Never use the rear-panel power supply switch to shutdown the Time Delay. Doing so may
cause errors in the hard disk array. Should this happen, the array can be reinitialized without
any data loss; however, the process may take several hours. Shutdown the system only by
momentarily pressing the front panel reset button, or through the On-Screen user interface.
Product Registration
Important: As the owner of new capital equipment, you will want to take advantage of product
information, enhancements, upgrades, or notifications issued by 360 Systems. Send in your
Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems offices
in the USA at the address on page 52.
Product Improvements and Upgrades
360 Systems reserves the right to make changes and/or improvements to its products without
incurring any obligation to incorporate such changes or improvements in units previously sold.
Certain features mentioned in this document may not be present in all models. Time Delays are not
offered for sale in all countries.
Trademarks and Software Copyrights
Image Server, MAXX, 360 Systems, 360 Systems Broadcast, Bit-for-Bit, and Direct Digital Import are
trademarks or registered trademarks of 360 Systems in the U.S. and/or foreign countries. Other
trademarks referred to in this document are the property of their respective owners.
Software in this product is based on the work of, or is copyright by, 360 Systems, SuSE® GmbH,
Trolltech, and FreeType Team. Copyright 2003-2009 by 360 Systems.
Safety Notices 5
2470-HD Time Delay
Introduction
360 Systems 2470 HD-Time Delay is a high-quality program delay for television broadcast,
satellite delivery, and other applications requiring a user-settable delay time for video, audio, and
ancillary data. Applications for the delay include:
• Compensation for time zone differences, where a program is received at a different time than
when it needs to air.
• Program origination delays, where content is time-shifted prior to transmission or distribution.
• “+1” channels that allow cablecasters to offer multiple feeds of the same program content to
maximize channel exposure with limited additional cost. Viewers can choose to see a variety
of different shows in their chosen viewing time, or see an immediate repeat of a show that
interested them simply by changing the channel.
The can be thought of as a black box that records video, audio, and specific ancillary data
information; it then delays the playback of the program by a user-selectable time period. Whatever
goes in, comes out later.
The Time Delay will operate as a set-and-forget box with no user intervention. On restarting after
a power failure, it will again start delaying the input according to the most recent user settings. The
delay time is user-programmable from 6 seconds to greater than 8 hours. The programmed delay
interval is frame-accurate over an indefinite time period; if several Time Delays are fed identical
input signals, they will remain in sync indefinitely.
The Time Delay employs high quality, visually lossless JPEG2000 video encoding at 100 Mb/s.
JPEG2000 is an ideal codec for this application, providing superior final image quality when used in
conjunction with other codec processes such as MPEG or H.264 for satellite transmission and cable
distribution.
16 embedded audio channels are provided. Alternately, two +4 dBu analog channels are
available. Audio I/O is on chassis-mounted gold-plated XLR-3 connectors. Available options allow
for 8 channels of AES/EBU.
ATC Time Code is reproduced, as well as up to 12 selectable lines of Vertical Interval Ancillary
(VANC) data. (In 1080i 6 lines from field 1 are selected, and the corresponding lines in field 2 are
automatically selected.)
6 • 2470HD Time Delay
Time Delay Features
• Functions in a stand-alone configuration with no external machine controls, and requires no
third-party software.
• Operates unattended for long periods of time. No operator intervention or file maintenance
required for continuous operation.
• All settings are non-volatile, allowing unattended restart on power-up. The unit automatically
reconfigures itself for the last-specified delay time, and re-enters the record/playback cycle.
• System configuration is accomplished through a GUI interface using a local keyboard, mouse
and VGA monitor.
• Allows user to specify a frame-accurate delay time, such that multiple units will play back in
frame-accurate sync when fed identical input video.
• RAID-5 hardware-based drive array protects stored data against a single drive failure.
• 1 HD-SDI program input.
• 1 E-E monitor output, 1 delayed program output. HD-SDI and HDMI connectors provided.
Each output appears on both HD-SDI and HDMI simultaneously.
• Records video in 10-bit JPEG 2000, at 100 Mb/s for visually lossless picture quality.
• Records user-choice of audio sources: 8 stereo pairs SDI embedded, or 1 stereo pair of +4
analog. XLR-3 connectors are provided on the rear panel. In addition, 4 stereo pairs AES/EBU
digital are selectable with the addition of the optional DXP-5.
• Compatible with Dolby® surround encoding.
• Captures and plays ATC (Horizontal ancillary time code).
• Synchronizes to video input.
• Upon loss of input video, records black and uses internal reference until input is restored.
• Outputs black and audio silence during the recording interval preceding the desired program
output delay.
• Captures and plays 12 selectable lines of VANC data.
• Front panel status LEDs: genlock, power, fan failure, drives( RAID) , system errors.
• System Monitor signals available from GPI Outputs to indicate RAID status, fan failure, system
errors, and loss of input.
• 2 rack-unit (3¾”) height. Forced-air cooling.
Introduction & Features 7
Installation
Unpacking
Your 2470HD Time Delay has been carefully inspected and calibrated before shipment to allow
immediate operation upon installation. Check all items for signs of visible damage which may have
occurred during shipment. If any item is damaged, contact the carrier to file a claim.
Keep the packing materials in the event that the unit must be shipped. If the original packaging is
not available, make sure that the following criteria are met:
• Packaging must be able to withstand the product weight.
• Product must be held firmly within the package.
• There must be at least two inches (50mm) of space between the product and outer container.
• The corners of the product must be protected.
Package Contents
Confirm that all items on the packing list have been received. Contact 360 Systems if any item is
missing.
Model 2470HD Time Delay
Keyboard
2-Button Wheel Mouse.
Software backup on USB memory stick
Operations Manual
Power cord
Warranty Card
The Time Delay is not shipped with a video monitor. Select a VESA-compliant CRT or LCD monitor
capable of a refresh rate of at least 75 Hz. Note that the Time Delay may not start correctly if an
unsuitable monitor is connected.
If you own more than one Time Delay, it may be appropriate to use a single keyboard, monitor, and
mouse with a KVM switch to select between units. Not all KVM switching systems are compatible.
The KVM switch must supply an active signal to the Time Delay at all times, even when switched away
from it. When first powering up the Time Delay, use only the supplied keyboard and mouse directly
connected. Then test the KVM switch system that will be used thoroughly before installation is
completed. NOTE: If the mouse and keyboard connections are interchanged, the Time Delay may not
boot up properly. Be especially careful about this when using extender cables.
Rack Mounting
There are four adhesive-backed rubber feet on the Time Delay. These may need to be removed
when rack mounting the unit.
Cables attached to the rear of the Time Delay should be supported by the rack mounting rails. Do
not support substantial cable weight from the Time Delay.
Remove the front panel to expose the rack screw slots. Fasten the Time Delay into the rack.
Replace the front panel. Tighten the front panel access screws.
8 • 2470HD Time Delay
Important Installation Notes
System Cooling
When many pieces of equipment are mounted in an equipment rack, a considerable amount of heat
may be produced, which must be removed efficiently. Further, a lower operating temperature will
make equipment operate more reliably, and it will last longer. In the extreme case, excessive
temperatures cause rapid equipment failure, and damage which can be difficult to repair.
Heat in an equipment rack should be removed by forced air. This is often accomplished by blowers
installed in the top of the rack, venting into the room. An alternative is to draw hot air from the top
of the rack into an air-conditioning return duct, and not vent it into the equipment room; cold air
should be ducted into the bottom of the rack.
The optimum air temperature for cooling electronic equipment is 25° C (72° F). When many
pieces of equipment are contributing to the heat load, a substantial air-flow will be needed, and the
inlet temperature may need to be lower.
Check These Points
• Are all ventilation holes in the Time Delay free of obstruction?
• Can blowers or HVAC system adequately remove heat from the equipment rack?
• Have you measured the actual temperature inside the rack? Do this near the top.
• Verify that the HVAC system is not on a timer that can shut off on weekends or holidays.
• What procedures are in place to protect the equipment when the HVAC system fails?
Power Conditioning
It is good practice to operate an on-air video Time Delay from an Uninterruptible Power Source, or
UPS. All utility power systems experience occasional transient events, including brownouts and
dropouts, which are capable of taking the Time Delay off the air. It is the station operator’s job to
plan for and overcome such contingencies.
UPS units suitable for smoothing short-term power line problems come in two varieties:
Change-over UPS Design
This design senses drop-outs and low line voltage, and switches its output to an internal inverter
operating from a battery. This UPS is low in cost, and is most often used in non-critical applications
such as desk-top computers. A disadvantage is that it may create its own power transients when
switching between utility power and its inverter supply. For this reason 360 Systems does not
recommend this type for use with the Time Delay.
Continuous Conversion UPS Design
This improved design continuously converts utility power to DC, stores it in a battery, then
produces isolated AC power from an inverter. It never switches, and is immune to input transients,
brownouts, and blackouts. Models are available with batteries of almost any size, making the
continuous-conversion UPS suitable for transient suppression or long-term operating power in the
absence of utility power.
Introduction & Features 9
Recommended UPS Models
The following makes of continuous conversion UPS systems are suitable for use with 360 Systems’
video products:
APC Smart-UPS 2200-XL
Eaton/Powerware Corporation, Model 9125, www.powerware.com
This unit is available in several different configurations to accommodate various current load and
power failure support times.
The minimum requirement for maximum current load for a single Time Delay is 2 amps.
Operating Environment
A Time Delay is a critical element in broadcast operations. Its installation should safeguard it from
every external event that can interfere with it doing the task expected of it. 360 Systems’ engineers
have experience with thousands of installations, and have become aware of a number of
environmental factors that can adversely affect performance. Two of these have already been
discussed: power conditioning and inadequate cooling. Two others, less obvious, should also be
considered:
RF Interference by Cell Phones
Many people are not aware that cell phones can attain a very substantial power output, even when
no conversation is taking place. You may have experienced the effect of a cell phone interfering
with a common desk phone placed nearby. Carrying a cell phone into a machine room where it is
in close proximity to broadcast equipment and its associated wiring is unwise. They are able to
interfere with serial control commands, video synchronization, and in some cases can crash the
CPU in equipment.
Some major broadcasters prohibit the carrying of cell phones into certain machine areas. 360
Systems believes that the risk of undesired equipment behavior from their RF fields is very real.
Static Discharge
Static electricity discharge is accepted by most people as an inevitable consequence of living in a
dry area. It is, rather, a result of floor coverings that may enhance appearances, but are
inappropriate for use around critical pieces of broadcast equipment. Static discharge can do two
adverse things:
• Discharge into a connector can—and will—destroy internal circuitry of equipment. The result
will always be difficult to diagnose and repair.
• Discharge to equipment frames or wiring can crash a CPU and take the station off the air. The
event may seem random or unrelated to static, but it is clearly a catastrophic event—and one
that can repeat indefinitely as humidity varies.
10 • 2470HD Time Delay
Several steps can be taken to protect equipment from static discharge:
• Do not install critical broadcast equipment in a room with carpeting.
• Connect equipment racks directly to an earth ground with a heavy copper conductor.
• Do not operate equipment with a lifted safety ground (green frame ground).
• Install a humidifier, if necessary, to reduce the likelihood of static discharge.
About Time Delay Software
The Time Delay is shipped with its application programs and operating system installed.
The first time that it is started, it must be connected to a keyboard, monitor and mouse. The Time
Delay will ask you to accept the Software Licensing Agreement before it will operate. This screen
will only appear during the initial startup.
If for any reason it becomes necessary to reinstall any software, refer to the Software / Firmware
updates chapter on page 374 for instructions.
Introduction & Features 11
Front Panel Features
Reset button
The recessed Reset
momentarily to start the Time Delay. A sequence of start-up screens will appear, ending with the
graphic user interface.
When the Time Delay is running, pressing the Reset
an orderly shutdown. This can also be initiated from the GUI by selecting
START > SHUTDOWN > SHUTDOWN. In most cases the power will shut off automatically,
however if the front panel lights begin to blink the file system has been properly closed and it is safe to
force the power off by holding the front panel button in for 4 seconds.
In the event that the system has stopped responding to commands and will not shutdown, hold the
button in for 4 seconds to force a power down.
Do not use the rear panel switch on the power supply to shut down the Time Delay. Abrupt power loss
can cause loss of information stored on the disk array. The rear panel power switch can be used to
prevent re-application of power during service procedures once the normal shut down sequence is
complete.
LOSS OF DATA CAN OCCUR IF THE POWER IS TURNED OFF WITHOUT A SHUTDOWN.
USE THE FOUR SECOND SHUTDOWN ONLY IF THE SYSTEM IS NOT RESPONDING OR THE
Reset button initiates start-up and shut-down of the 2470HD Time Delay. Press it
ResetReset
Reset button momentarily will cause the system to begin
ResetReset
CAUTION:
SHUTDOWN PROCESS DOES NOT TURN THE POWER OFF AUTOMATICALLY.
Indicators
Five blue LED Status Indicators appear on the front panel. These indicators are illuminated
continuously or are dark when the system is functioning normally. Error conditions are indicated by
flashing. See the table Front Panel Indicators on page 37 for diagnostic meanings.
The Status Indicators are also available as GPI outputs, along with an additional output warning for loss
of input. See GPI connector on page 29 for details.
12 • 2470HD Time Delay
Introduction & Features 13
19. HDMI E-E monitor output
18. HDMI main Program output
17. Audio Expander connector
16. USB Ports (Use only for program updates)
15. Gigabit Ethernet ports (Use NET1 only.)
14. GPI port, 26-pin female
13. SVGA monitor port
12. Mouse port
11. Keyboard port
1. Serial control port (EIA-422) (Future use.)
2. (2) XLR-3 audio outputs
3. (2) XLR-3 audio monitors
4. (2) XLR-3 audio inputs
5. Genlock Input (Future Use)
6. HD-SDI main Program output
7. HD-SDI E-E monitor output
8. HD-SDI video input
9. AC Power connector
10. AC Power switch
Rear Panel Drawing
Rear Panel Connectors
The Time Delay provides one video input with up to 16 Embedded audio channels, one
delayed video output with audio, and a second monitoring output which reflects input video and
audio (E-E).
Additionally, there are two analog audio inputs that can be used instead of embedded
audio. These correspond to audio channels 1 and 2, and appear in the embedded audio on the
video outputs and the XLR outputs. The XLR audio outputs will also carry audio channels 1 and 2
when embedded audio is selected as the input source.
The HDMI outputs carry audio channels 1 and 2 when either embedded or analog audio is
selected. Audio from other channels cannot be output by either Analog or HDMI audio.
R
EAR PANEL DESIGNATION
HD-SDI IN BNC HD-SDI Video Program Input
HD-SDI MON OUT BNC HD-SDI E-E monitor out
MON OUT HDMI Local E-E monitor
HD-SDI PGM OUT BNC Main HD-SDI Video Program Out
PGM Out HDMI Local Program output
ANALOG IN LEFT XLR Audio Channel 1 Input
ANALOG IN RIGHT XLR Audio Channel 2 Input
ANALOG PGM OUT L XLR Audio Channel 1 Main Program Out
ANALOG PGM OUT R XLR Audio Channel 2 Main Program Out
ANALOG MON OUT L XLR Audio Channel 1 E-E Out
ANALOG MON OUT R XLR Audio Channel 2 E-E Out
GPIO DB-26 Error Monitor outputs
GENLOCK BNC Future use
NET 1 RJ-45 Gigabit Ethernet (for diagnostic use)
Serial In DB-9 future use
Other Motherboard I/O various future use
C
ONNECTOR TYPE
F
UNCTION
14 2470HD Time Delay
Operations
The Graphical User Interface
The Time Delay uses a Graphic User Interface (GUI) to control most functions. A keyboard
and mouse are included, and the user needs to supply an SVGA monitor—either CRT or flat-panel.
The GUI is divided into two sections: Run/Stop control, and Time Delay Set. Controls and
displays for each section are described below.
In addition, the Menu Bar provides two dialogs, accessed through Configure>Options,
and Help>About.
Graphical User Interface
Operations 15
Run, Stop, Time to Air display
Time Delay Setting and Quick Select Presets
Run/Stop Control
Run
The RUN
RUN button initiates or restarts the time delay process. Press RUN
RUNRUN
cycle, and restart the Time-to-Air countdown. When the countdown reaches zero, it changes to
ON LINE, and the delayed video begins playing from the main Program Output.
Upon power up the Time Delay will automatically enter Run mode and start the delay
process.
RUN to begin a new delay
RUNRUN
Stop
The STOP
STOP button stops playout and clears stored program content from memory. Note that
STOPSTOP
the Time Delay value can only be changed when the machine is in the STOP
STOP mode.
STOPSTOP
Time to Air
Initially, the Time to Air display shows the selected Time Delay Setting. Once RUN
pressed and the recording process sets up and commences, Time to Air is a countdown value,
displaying the time remaining before delayed program material reaches the output. It is an
approximate display value; it is not directly locked to the video timing.
RUN is
RUNRUN
Time Delay Setting
Delay time is entered and displayed in the DELAY TIME
(Hours:Minutes:Seconds:Frames) The desired time is entered from the keyboard from left-to-right.
Delay times may also be entered as whole units of seconds, minutes, hours, by appending
a suffix, (s, m, or h) to the value entered into the text box, such as “120m” or “30s.”
Delay Hours Quick Select
Six preset buttons provide a rapid way to set a delay time to an even number of hours from
1 to 6. With the machine stopped, clicking on one of these buttons will immediately load that time
value, expressed in hours. An appropriate number of zeros will also be entered for MM:SS:FF. The
presets are not active while the machine is running.
DELAY TIME window in HH:MM:SS:FF format.
DELAY TIMEDELAY TIME
16 2470HD Time Delay
Configure Options Dialog
Configure Options Dialog
Main Screen Title
This allows a user selected title to replace the default “Time Delay” in the title bar of the main GUI
window.
Video Mode
Four radio buttons select the Video Mode, which includes the frame rate and video format. These are:
59.94 Hz / 720p
59.94 Hz / 1080i
50 Hz / 720p
50 Hz / 1080i
This setting can only be changed when the Time Delay is stopped. When it is changed, the
unit will display a warning and then automatically perform a quick restart to initialize in the newly
selected mode.
Operations 17
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