This Quick Start describes PCI modem installation for
computers using Windows
®
98, Me, 2000, or XP
.
Quick Start
Make sure you have the following:
modem
Important:
modem card.
If your computer already has an internal PCI modem
installed
Your old modem may interfere with the installation of your new
modem. Please refer to page 6 now.
You must run the setup software
, you should remove the modem and its drivers now.
Installing the Drivers
Your computer should be on. Close any running
1
applications.
Insert the CD that came with your modem into your CD-
ROM drive. If the CD does not start automatically, double-
My Computer
click
icon for your CD-ROM drive. If the installation program
doesn’t begin immediately, double-click
telephone cord
free PCI slot in your computer
on your desktop; then double-click the
software CD
before
installing the
Setup.exe
.
When the main installation menu opens, click
2
Modem Drivers
The installation program runs and automatically copies
driver files to your hard drive. Follow the prompts.
When asked whether or not you want to restart your
3
computer, select
Finish
click
down manually. Continue with
Card
, below.
and then click
No, I will restart my computer later
, return to the CD’s main menu, exit, and shut
PCI Drivers
Installing the Modem
Install
.
,
Page 2
Installing the Modem Card
Before you start the hardware installation, close all
1
2
3
CAUTION
running programs and shut down Windows if you have
not already done so. Turn your computer off and unplug
it. Don’t plug it back in or turn it on until you complete the
modem hardware installation.
Take the cover off your computer.
On the rear of the computer, unscrew and remove the
metal cover plate that lines up with a free PCI slot. (Save
the screw.)
Do not handle any internal modem card when the
phone line is plugged into it. The voltage present
when the line is ringing is potentially harmful.
Electrostatic Discharge Protection
CAUTION
Remove your new modem from its antistatic bag and
4
2
make a note of its serial number.
Static electricity can damage modem components
or your computer. Before removing the modem
from its antistatic bag, touch the computer’s metal
chassis to statically discharge yourself.
Page 3
5
6
Slide the modem card firmly into the free PCI slot.
PCI slot
Metal cover plate
Be sure that the back end of the card (smaller gold finger
area) is properly seated into the connector. If you have a
tower or mini-tower computer case with a vertical main
board, lay the computer down on its side so you can
push straight down on the modem card to seat it firmly in
its slot. Be sure that the bracket is lined up properly, then
screw the bracket into the computer using the screw you
removed earlier.
Replace the computer cover.
7
8
9
Connect the telephone cord:
Plug one end of the phone cord into the jack marked
LINE
. Plug the other end into a phone jack (typically the
wall jack where you would normally connect a phone).
OPTIONAL
want to use a phone on the same line.
If you do not use the supplied telecommunications cord,
use an equivalent of minimum AWG 26 line cord.
Plug in your computer and turn it on.
Windows 98/Me Users:
your new modem. Because the installation program has
already provided your computer with the required files,
you will see Windows reporting on its progress, but no
action is required on your part. Continue below with
Completing the Installation
: Plug your phone into the
As Windows starts up, it detects
.
PHONE
jack if you
3
Page 4
Windows 2000 Users:
may see the
You can safely ignore this message and click
Continue below with
Digital Signature Not Found
A few seconds after startup, you
dialog box.
Completing the Installation
Yes
.
.
Windows XP Users:
Wizard
disclaimer box regarding Windows logo testing. You can
safely disregard this message and click
Anyway
dialog box appears, click
. Continue with
When the
Completing the Installation
Found New Hardware
Next
. You may see a
Completing the Installation
Control Panel
Open
1
Printers and Other Hardware
Modems
You may be asked to fill out
2
have not had a modem installed previously. Type the
required information and, when done, click OK or
Windows XP and Windows 2000 Users:
Modems
proceed to Step 3.
Select the entry for your new modem and then click
3
Properties
Set the
4
(115,200).
Windows XP Users:
before you can set the
Click OK and close the currently open dialog box.
Phone and Modem Options
or
tab, under
.
Maximum speed
(and, in
Phone and Modem Options
You have to click the
Windows XP
). Then double-click the
Location Information
to the highest speed available
Maximum speed
Continue
only, click
icon.
Click the
Modem
.
if you
Close
, to
tab
.
.
Click the
5
Modem
modem (for example,
Query Modem
with AT commands. A list of responses means that your
new modem is properly connected.
CONGRATULATIONS!
modem.
below, is optional. For removal instructions, see page 6.
4
Diagnostics
. Select the port next to the entry for your new
. This step tests the modem by querying it
Installing the Communications Software
tab. In
COM3
You have successfully installed your PCI
Windows XP
) and click
, click
More info
, described
Query
or
Page 5
Important—If Your PC Had an Existing Modem
You must redirect your application software so that it recognizes
your new modem.
America Online Users:
Setup
the
tab and double-click the name of your new modem.
Dial-up Networking Users:
double-click
Double-click the
modem from the dropdown list, and follow the prompts.
Tip:
computer and restarting it. Sometimes this will help Windows
identify and activate the correct drivers.
If you ever need to reinstall the operating system
You must physically remove the PCI modem first. After
reinstalling the operating system, reinstall the modem following
the instructions in this Quick Start.
button; then click
My Computer
Make New Connection
If your modem is not working, first try turning off your
From the AOL Welcome screen, click
Expert Setup
From your computer’s desktop,
and then
. Select the
Dial-up Networking.
icon, select your new
Devices
Installing the Communications Software
The accompanying CD describes the communications software
included with your modem and provides easy point-and-click
installation. If necessary, consult the CD’s online help. Please
run the modem’s CD now. You should not install the drivers
again, but you may install any application software you like.
How to Use NetWaiting Modem-on-Hold
Your modem includes the NetWaiting Modem-on-Hold program
from BVRP Software. Basic information on this software is
included here. For more details, please refer to NetWaiting’s
built-in help.
Note:
protocol for all the Modem-on-Hold features to work. Contact
your provider if you are unsure. You must have Call
Waiting/Caller ID (Type 2 Caller ID) service from your telephone
company to use the modem’s Call Waiting/Caller ID feature.
When you turn your computer back on
modem software and hardware, you will see NetWaiting’s phone
icon in your computer’s system tray at the bottom right of the
Your Internet Service Provider must support the V.92
installing your
after
5
Page 6
screen. (If you do not see it, from the desktop go to
Programs | NetWaiting
icon.)
Tip:
To avoid the need to reactivate Modem-On-Hold every time
you log on, right-click the NetWaiting icon and select
Launch at Windows startup
If someone calls while you are online, the NetWaiting dialog box
appears on your computer screen, offering three choices.
•
Click the green OK icon to place your Internet connection on
hold and accept the call.
•
Click the red X icon to reject the call and remain connected
to the Internet.
, and select
.
NetWaiting
Start |
to display the
Settings |
•
Click the yellow
connection and accept the call.
Note:
The length of time that your modem can be on hold varies
depending on your ISP.
Disconnect
icon to drop your Internet
Removing a PCI Modem and Its Drivers
You should follow these instructions if your computer already has
a PCI modem installed, and you want to replace it with your new
modem.
From the desktop, open
1
Add or Remove Programs
select the modem that you want to uninstall and click
Remove
these buttons may have slightly different labels.)
Follow the on-screen instructions and click
2
6
. (Depending on your operating system, some of
Control Panel
. In the dialog box that opens,
, and then click
Finish
.
Page 7
In one of the subsequent dialog boxes (depending on your
3
operating system,
Options
want to uninstall and click
•
Take the cover off the computer.
4
•
Unplug any cords connected to the card.
•
Remove the screw that is holding the modem card in
, or
place and slide the card out.
Modems
Modem Properties
, or
Remove
Phone and Modem
), select the modem you
.
Regulatory Information
Compliance
FCC and additional compliance information can be found on the included CD.
Electrostatic Discharge Statement
The unit may require resetting after a severe electrostatic discharge event.
Safety Notices
CAUTION:
use only No. 26 AWG or larger UL listed or CSA certified telecommunication line
cord.
Do not use this product near water – for example, in a wet basement or near a
swimming pool.
Avoid using this product during an electrical storm. There may be a remote risk of
electric shock from lightning.
To reduce the risk of fire, if you do not use the supplied phone cord,
7
Page 8
Declaration of Conformity
Declaration of ConformityDéclaration de conformitéKonformitätserklärung
ΔήλωσηΣυμμόρφωσηςDichiarazione di conformitàDeklaracja zgodności
Declaración de conformidadeKonformitetsdeklarationUyum Beyanatı
Declaração de Conformidade
Brand/Varemærke/Merk/Marque/Marke/
Μάρκα/Marchio/Marka/Marca/Märke/
Thương hiệu
Type/Typ/Μάρκα/Tipo/Türü/Kiểu mẫu
The manufacturer declares under sole responsibility that this equipment is compliant to
Directive 1999/5/EC via the following. This product is CE marked.
Producenten erklærer under eneansvar, at dette udstyr er i overensstemmelse med
direktivet 1999/5/EC via følgende. Dette produkt er CE-mærket.
De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur
voldoet aan Richtlijn 1999/5/ EC op grond van het onderstaande. Dit product is voorzien
van de CE-markering.
Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à
la Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE.
Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden
Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC.
Dieses Produkt ist das gekennzeichnete CE.
Ο κατασκευαστής δηλώνει με αποκλειστική του ευθύνη ότι αυτό το προϊόν
συμμορφώνεται με την Οδηγία 1999/5/ΕC μέσω των παρακάτω. Αυτό το προϊόν φέρει τη
Σήμανση CE.
Il fornitore dichiara sotto la sola responsabilità che questa apparecchiatura è compliant a
1999/5/EC direttivo via quanto segue. Questo prodotto è CE contrassegnato.
Producent stwierdza że to urządzenie zostało wyprodukowane zgodnie z Dyrektywą
1999/5/EC. Jest to potwierdzone poprzez umieszczenie znaku CE na urządzeniu.
O fabricante declara sob sua exclusiva responsabilidade que este equipamento está em
conformidade com a Directiva 1999/5/EC através do seguinte. Este produto possui
Marcação CE.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la
Directiva 1999/5/EC por medio de lo siguiente. Este producto tiene marca CE.
Bu ürünün imalatçısı tüm sorumluluk kendisinde olmak kaydıyla bu cihazın aşağıdaki
tabloda gösterilen biçimde 1999/5/EC (R&TTE Yönetmeliği) no.lu Yönetmeliğe uygun
olduğunu beyan etmektedir. Bu ürün CE İşareti taşımaktadır.
Nhà sản xuất cam kết với trách nhiệm của mình là thiết bị này tuân theo Hướng dẫn
1999/5/EC thông qua các mục sau. Sản phẩm này được đánh dấu là CE.