Welltech LP-389 User Manual
LP389 IP Phone
Operation Guide
1
LP389 IP Phone
Welltech Computer Co., Ltd. was founded in 1988 in
Taipei, Taiwan with the aim of linking people and the technologies,
and has been an integral part of the community for over a decade.
Our company is committed to promoting better Communications
and Networking solutions to our customers through our
strong knowledge and expertise in Voice over IP.
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Contents
LP 389 IP Phone Features....................................................................................7
Connecting the phone .........................................................................................11
Keypad Layout........................................................................................................12
The keys of the Alphanumeric block.......................................................13
The keys of the Navigation block.............................................................14
The keys of the Function block .................................................................14
The keys of the Audio Control, Speaker block ....................................15
The keys of the Feature block...................................................................15
Back Panel ........................................................................................................16
Left Panel ..........................................................................................................16
LCD Menu Tree ................................................................................................17
Device Settings....................................................................................................19
Use fixed IP for network connection.......................................................19
Use DHCP for network connection...........................................................19
Change IP address when use fixed IP address...................................20
Change Network Mask for Fixed IP Network .......................................20
Change Fixed IP default gateway ............................................................21
Change Primary DNS Setting ....................................................................21
Change Secondary DNS Settings.............................................................22
Enable VLAN (0: for disable, 1: reserved): 2-4096 ........................................22
Change User ID...............................................................................................23
Change User Password Login > Login Password........................................23
Change Line Preference (no answer time out) Line Preference >
No Answer Timeout.......................................................................................
24
Change Line Preference (auto answer) Line Preference > Pref Acct1 >
Auto Answer ........................................................................................................
24
Change Line Preference (busy forward) Line Preference > Pref Acct1 >
Busy FW ..............................................................................................................
25
Change Line Preference (no answer forward) Line Preference > Pref
Acct1 > No Answer FW.......................................................................................
25
Change Line Preference (unconditional forward) Line Preference >
Pref Acct1 > UnCond. FW ...................................................................................
26
Change Line Preference (Reject Anonymous Call) Line Preference >
Pref Acct1 > Reject Anonymous ..........................................................................
27
Change Line Preference (Call Waiting) Line Preference > Call Waiting27
SNTP Settings (SNTP Server) Admin Login > Time Setting > NTP Server
..............................................................................................................................
28
SNTP Setting (Refresh Interval) Admin Login > Time Setting > Refresh
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Int .........................................................................................................................29
SNTP Setting (Time zone) Admin Login > Time Setting > Time Zone...29
Change SIP Account (Active/Inactive) Admin Login > SIP Account 1 >
Active Mode.........................................................................................................
Change SIP Account (SIP Register Tel No) Admin Login > SIP Account
1 > Tel No.............................................................................................................
Change SIP Account (SIP Register User ID) Admin Login > SIP
Account 1 > User ID ............................................................................................
Change SIP Account (SIP Register Password) Admin Login > SIP
Account 1 > Password..........................................................................................
Change SIP Account (SIP Register IP Type) Admin Login > SIP
Account 1 > PX Network Type ............................................................................
Change SIP Account (Enable Backup Proxy) Admin Login > SIP
Account 1 > Backup Enable.................................................................................
Change SIP Account (SIP Register Proxy IP) Admin Login > SIP
Account 1 > Proxy ...............................................................................................
Change SIP Account (Sip Register Proxy Port) Admin Login > SIP
Account 1 > Proxy Port........................................................................................
Change SIP Account (Sip outbound proxy) Admin Login > SIP
Account 1 > Out Proxy ........................................................................................
Change SIP Account (SIP outbound proxy port) Admin Login > SIP
Account 1 > Out Proxy Port.................................................................................
Change SIP Account (SIP display name) Admin Login > SIP Account
1 > Display Name.................................................................................................
Change SIP Account (SIP register domain) Admin Login > SIP
Account 1 > Domain ............................................................................................
Change SIP Account (Enable unregister all) Admin Login > SIP
Account 1 > Unregister All ..................................................................................
Change SIP Account (Idle Display Text Setting) Admin Login > SIP
Account 1 > Idle Display .....................................................................................
Change SIP Account (Enable/Disable voice mail) Admin Login >
SIP Account 1 > VMS Subscribe .........................................................................
Change SIP Account (Voice Mail Access Key) Admin Login > SIP
Account 1 > VMS Access Code ...........................................................................
Change SIP Account (Server Conference Prefix) Admin Login > SIP
Account 1 > XConf Prefix ...................................................................................
Change SIP Account (SIP hold Type) Admin Login > SIP Advance >
Hold Type.............................................................................................................
Change SIP Account (DTMF Relay Type) Admin Login > SIP Advance
> DTMF Relay .....................................................................................................
Change SIP Account (RFC 2833 payload type) Admin Login > SIP
Advance > RFC2833............................................................................................
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40
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Change SIP Account (Administrator password) Admin Login > Msic
> Admin Password ...............................................................................................
Change SIP Account (Inter Digit Time Out) Admin Login > Msic >
Inter Digit T/O......................................................................................................
Change SIP Account (End of Digit Key) Admin Login > Msic > End of
Digit .....................................................................................................................
Change SIP Account (Reset to Default) Admin Login > Msic > Reset
to Default..............................................................................................................
Show Firmware Version...............................................................................48
Firmware............................................................................................................48
Restart the IP Phone.....................................................................................48
Warm Reset IP phone (not recommended)..........................................49
Preference Settings............................................................................................49
Add a new entry of phone book ...............................................................49
Modify of an existing entry of phone book...........................................49
Delete an existing entry of phone book ................................................50
Check an existing phone book entry ......................................................50
Make Peer to Peer Call .................................................................................50
Received Instant Message ..........................................................................50
Received Instant Message ..........................................................................51
Received Instant Message ..........................................................................51
Enable call forward ........................................................................................51
Enable Do Not Disturb..................................................................................51
Check Missed Call ..........................................................................................51
Added a missed call to phone book ........................................................52
Mute the IP phone user voice to remote party...................................52
Enable to use headset or not.....................................................................52
View a missed call number.........................................................................52
Check received call........................................................................................52
View the received call number..................................................................53
Add a Received Call Record to Phone Book..........................................53
Delete Call History .........................................................................................54
Call Features.........................................................................................................55
Select a line and dial out.............................................................................55
Dialing a phone book entry by name .....................................................55
Dialing a entry by viewing phone book .................................................55
Dialing a received call number..................................................................56
Redial an existing dialed call from call history....................................56
Dial a missed call number...........................................................................56
Access voice mail system............................................................................56
Setup a conference ............................................................................................57
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48
Call Transfer..........................................................................................................57
Redial a dialed call records..............................................................................58
Call Hold .................................................................................................................58
6
LP 389 IP Phone Features
The LP-389 is a SIP feature phone which can work on both IPv4 and IPv6
network simultaneously. It support up-to 3 register accounts and each
account can be configured to access IPv4 or IPv6 SIP freely. It makes the
IPv4 to IPv6 migration without any barriers.
Benefits
Support up-to 3 Register Accounts
The LP-389 supports 3 register account to different SIP proxy server and
each account can be configured to access IPv4 or IPv6 SIP network.
Rich Telephony Feature
The LP-389 provides a rich set of telephony feature which including call
transfer, forward, DND, VMS etc.
IPv4/IPv6 Dual Stack
LP-389 supports dual IPv4 and IPv6 IP stack which able to access IPv4
and IPv6 SIP server simultaneously.
Quick Phone Book Name Dialing
By using intelligent filter engine inside, operator/user can easy access
their phone book by using the keypad without using the difficult English
character selection keypad.
Interface:
Ethernet port (RJ-45, 10/100 base-T)
1-LAN port, for connecting to switch
1-PC port for connecting to PC
10/100 based Switch
PoE (IEEE 802.3af ) : optional
Earphone/Microphone Jack (3.5mm) for Headset
Handset Jack (RJ-10)
DC 12V power Jack
LCD Display:
Display Format: 16 Characters (W) x 2 lines(H)
View Size: 64(W) x 17.9 (H) mm
LCD Type: TN
Language: English, French, Chinese (optional)
IP Network connection
IPv4 (RFC 791)/IPV6(RFC 2460)
7
IPv6 Auto Configuration (RFC 4862)
MAC Address (IEEE 802.3)
Static IP
DHCP Client (RFC 2131)
PPPoE
DNS Client
TCP/UDP (RFC 793/768)
RTP/RTCP (RFC 1889/1890)
IPV4 ICMP (RFC 792)/IPV6 ICMP(RFC 4443)
TFTP Client
VOIP VLAN Support (802.1q/802.1p)
HTTP/HTTPS Server
QoS Support
Support IPV4 only, IPV6 only or dual stack mode
SIP Protocol
RFC3261 compliance
Support up-to 3 SIP Register Accounts (IPV4/V6 selectable)
Support Primary and Backup Proxy
SIP UDP Protocol
Support SIP compact Form
SIP Session Timer (RFC 4028)
MD5 Digest Authentication
Reliability of provisional responses PRACK (RFC3262)
Early/Delay media support
Offer/answer (RFC3264)
Message Waiting Indication (RFC3842)
Event Notification (RFC3265)
REFER (RFC3515)
Support DNS SRV to locating SIP Server (RFC 3263)
Support STUN NAT Traversal
Support “rport” parameter (RFC 3581)
Audio
G.711 A-law, μ-law
G.723.1 (6.3K/5.3K)
G.729A
GSM 6.10 (full rate)
Silence Suppression
VAD/CNG
Automatic Gain Control
In-band/out of band DTMF (RFC 4733 (RFC 2833)/SIP INFO)
Adaptive/Configurable Jitter Buffer
Acoustic Echo Cancellation
Volume Adjustment
8
PREFERENCE:
Customized Idle Text
Phone Book
Intelligent Phone Book Name Dialing
Clock, Daylight Saving, Call-timer
Call History of Missed, Received and Dialed
Dialing Plan
Digit Manipulation
Selectable Call Progress Tone
Support Personal Music Ring
Support Silence Ring
Auto Answer Mode
Support Auto Priority (Auto Switch) Calling
Support Specified Line Calling
Call Features
Caller ID display or inhibit
Voice Mail with Indication
Speed Dialing
Call Waiting/Switching between Calls
Call Forward (Busy, Unconditional, No Answer)
Blocking of Anonymous Call
Do not disturb
Call Hold
Call Mute
Call Transfer
Incoming Call Blocking List
Music-on-hold support (via IPPBX or local)
Conferencing (3-way conference over phone)
Multi-parties conference (via IPPBX)
Distinct Ring between on-net and off-net calls*
Call Pickup (via IPPBX)
Call Park/Retrieve (via IPPBX)
Voice Broadcasting (via IPPBX)
Barge-in & Barge-in Allowance List
Redialing/pre-dialing
Hot Line
Support Peer to Peer Dialing
Support Receiving and Display Instant Message (RFC 3428)
MANAGEMENT
SNTP with Daylight Saving
Multilanguage Web User Interface
Administrative Telnet CLI
3 Levels of User Access Right with Password protection
9
LCD Administration Login
Provides System Status
Diagnostics (debug through syslog)
Configuration Backup/Restore
Reset to Default
Dual Firmware Image Backup
Support http provisioning through MAC address
Support Welltech advanced provisioning system (WellEMS 9510)
Environmental
Dimension: 200 × 95 × 223 mm (Desktop)
Weight: 1.17kg (unit)
Operating Temp. & Humidity
- Temp.: 0°C~45°C (32°F~113°F)
- Humidity: 10%~90% relative humidity, non-condensing
Power Adaptor:
- INPUT: AC100V~240V, 50/60Hz
- OUTPUT: DC 12V, 1.5A
Power Consumption of PoE : 4 Watts
Regulatory: FCC (Part 15, Class B) & CE
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Connecting the phone
Fig. 1
Fig. 2
Next plug the Ethernet (network) cable into the RJ45 connector labeled LAN,
and plug the other end into the network side to establish a data link. The
second RJ45 connector, labeled PC, is for daisy-chaining further Ethernet
devices (switch inside).
If you are using an external power supply, please insert the plug of the
power supply into the connector labeled next to the LAN port.
If you want to use a headset, it can be connected to the audio jack (3.5 mm)
on the left hand side of the LP389.
11
Keypad Layout
The numeric keypad with the keys 0 to 9, *, and # is used to enter digits
and letters. Depending on the operating mode, different actions can be
performed (see the table below):
• Entry of digits only (e.g., when dialing a phone number)
• Typing in letters and digits by pressing the keys repeatedly
(similar to a cellular phone), etc.
Keypad and LEDs:
12
a
○
Handset
f
○
Alphanumeric Keys
b
○
Display
c
○
Function Keys
d
○
Navigation Keys
e
○
Status Indication
Use the MENU key “
input, use the CANCEL key “ ”. The ENTER key “ ” confirms actions,
selections and inputs. For navigation, use the large round navigation key in
the middle.
Depending on the operating mode, the keys can have context-specific
meanings which are described in the manual.
The four soft keys located below the display are context-sensitive function
keys. Their current mapping is depicted with symbols in the bottom line on
the display.
The twelve keys on the right with LEDs next to them are the programmable
function keys onto which different functionalities can be mapped.
By default they are mapped to trunk lines. An incoming call is indicated by
the fast-blinking LED of the trunk line. To pick it up, press the
corresponding key.
To put the call on hold, press the key again. To pick up a call on hold, as
indicated by the slow-blinking LED, press the corresponding key.
” to call up the main menu. To cancel actions or
g
○
Speaker
h
○
Audio Control Keys
i
○
Feature Keys
Headset (3.5mm Audio Jack) &
j
○
Handset Jack
The keys of the Alphanumeric block
Key Digits Lower case Upper case
0
1
(SPC)_0 (SPC)_0
@ @
13
2
3
4
5
6
7
8
9
“*”, . *, .
#, A/a/1 End of digits and input method switch key
The keys of the Navigation block
Key Description
1. Cancel for the menu setting or number typing.
2. Reject the incoming calls
OK for the menu setting
Up arrow key
1. Down arrow key
2. Enter phone book directory
1. Right arrow
2. Enter key for the menu setting
2abc 2ABC
3def 3DEF
4ghi 4GHI
5jkl 5JKL
6mno 6MNO
7pqrs$ 7PQRS$
8tuv 8TUV
9wxyz 9WXYZ
Left arrow and return key for the menu setting
The keys of the Function block
Key Description
Line1 switch key, flashing for the holding and incoming calls
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Line2 switch key, flashing for the holding and incoming calls
Line3 switch key, flashing for the holding and incoming calls
Peer to Peer call dialing. By press this key, you should able to type the
peering sip address by using keypad. Instead of using the P2P dialing, you
can should phone book for a predefined sip URL. Please refer to
Administrator guide for detail.
Instant Message Indicate and viewing. When an instant
message was received, the LED will light on. Press the key
will start to view the Instant message from the LCD.
Opens the phone book. Use the navigation key to scroll within the phone
book, or use name dialing feature to select to dialed name
Enable or disable unconditional forward
Do not disturb mode on/off
Show the miss called records
LED for “Message Waiting Indication” (MWI)– blinking
When LP389 is in idle state (off hook), press this key to turn on or off the
silent ring. When mute LED is on during the off hook state, it indicates
LP389 is in silent ring mode. During the call, it is the microphone mute
indicator and switch.
Select to use headset or not
The keys of the Audio Control, Speaker block
Key Description
Speaker on/off (headset on/off when headset is turned on)
Adjust volume (higher)
Adjust volume (lower)
The keys of the Feature block
Key Description
15
Back Panel
Slot Description
+12V DC
Conference key
Call pickup
Call transfer
Redial
Call hold/retrieve
+12V DC Power input outlet
PC
LAN
Left Panel
Handset
Sound
and Microphone
RJ-45 connector, connected directory to the PC thought
the straight CAT-5 cable.
RJ-45 connector, connected directory to the Hub
thought the straight CAT-5 cable (Support optional POE
feature).
Slot Description
Handset slot
3.5mm Audio Connector:
Pink: Microphone
Green: Ear
Blue: Non-Used
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LCD Menu Tree
\
+
Call Records
Network
Setting
Login
Line
Preference
Volume
Missed Calls
Received Calls
Dialed Calls
Deleted Calls
IPv4 Only
IP Support
Network Mode
Address
IPv4/IPv6
IPv6 Only
Fixed
DHCP
NetMask Default GW
Primary DNS
DNS Setting
Secondary
DNS
VLAN Tag
Login ID
Login Password
No Answer
Timeout
Pref Acct1
Prêt Acct2
Pref Acct3
Call Waiting
No Ans Timeout
Speaker Mic
Handset Mic
Speaker Ring
Headset Ring
Auto Answer Time
Auto Answer
Busy FW No Answer FW
UnCond. FW
Reject Anonymou
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Admin Login
Password
Firmware
Reboot
Soft Reset
Firmware version
Reboot?
Soft Reset?
Time Setting
SIP Account 1
SIP Account 2
SIP Account 3
SIP Advance
Feature Key
Misc
Reset To Default
NTP Server
Refresh Int
Timezone
Active Mode
Tel N o
User ID
Password
Px Network
Backup Enable
Proxy
Display Name
Domain
Register TTL
Unregister All
Idle Display
VMS Subscribe
VMS Access
Code
XConf Prefix
Hold Type
DTMF_Relay
RFC 2833
Pickup
Direct Pickup
Admin
Password
Inter Digit T/O
End of Digit
Admin
Password
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