TOYOTA Highlander 2011 User Manual

Abbreviation list

Abbreviation/Acronym list

ABBREVIATIONS	MEANING
2WD	2 Wheel Drive
4WD	4 Wheel Drive
A/C	Air Conditioning
ABS	Anti-lock Brake System
ACC	Accessory
ALR	Automatic Locking Retractor
CRS	Child Restraint System
DAC	Downhill Assist Control
DISP	Display
ECU	Electronic Control Unit
EDR	Event Data Recorder
ELR	Emergency Locking Retractor
EPS	Electric Power Steering
GAWR	Gross Axle Weight Rating
GVWR	Gross Vehicle Weight Rating
I/M	Emission Inspection and Maintenance
LATCH	Lower Anchors and Tethers for Children
LED	Light Emitting Diode
MMT	Methylcy clopentadienyl Manganese Tricarbonyl
MTBE	Methyl Tertiary Butyl Ether
OBD	On Board Diagnostics
SRS	Supplemental Restraint System
TIN	Tire Identification Number
TPMS	Tire Pressure Warning System
TRAC	Traction Control
VIN	Vehicle Identification Number
VSC	Vehicle Stability Control

602

For your information

Main Owner’s Manual

Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.

All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.

Noise from under vehicle after turning off the engine

Approximately five hours after the engine is turned off, you may hear sound coming from under the vehicle for several minutes. This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products may affect performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.

24

Installation of a mobile two-way radio system

As the installation of a mobile two-way radio system in your vehicle may affect electronic systems such as the multi-port fuel injection system/sequential multi-port fuel injection system, cruise control system, anti-lock brake system, SRS airbag system or seat belt pretensioner system, be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation.

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.

Perchlorate Material

Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.

25

CAUTION

■General precautions while driving

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

■General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

26

Symbols used throughout this manual

Cautions & Notices

CAUTION

This is a warning against anything which may cause death or injury to people if the warning is ignored. You are informed about what you must or must not do in order to reduce the risk of injury to yourself and others.

NOTICE

This is a warning against anything which may cause damage to the vehicle or its equipment if the warning is ignored. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.

Symbols used in illustrations

Safety symbol

The symbol of a circle with a slash through it means “Do not”, “Do not do this”, or “Do not let this happen”.

Arrows indicating operations

Indicates the action (pushing, turning, etc.) used to operate switches and other devices.

Indicates the outcome of an operation (e.g. a lid opens).

27

28

TABLE OF CONTENTS

1

2

3

4

5

6

7

Before driving

When driving

Interior features

Maintenance and care

When trouble arises

Vehicle specifications

For owners

Index

Adjusting and operating features such as door locks, mirrors, and steering column.

Driving, stopping and safe-driving information.

Air conditioning and audio systems, as well as other interior features for a comfortable driving experience.

Cleaning and protecting your vehicle, performing do-it- yourself maintenance, and maintenance information.

What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.

Detailed vehicle information.

Reporting safety defects for U.S. owners and seat belt and SRS airbag instructions for Canadian owners

Alphabetical listing of information contained in this manual.

1

CUSTOMER EXPERIENCE CENTER

1-800-331-4331

HIGHLANDER

2 0 1 1

QUICK REFERENCE

GUIDE

Printed in U.S.A. 8/10

10-TCS-03977

10%

Cert no. SGSNA-COC-005612

00505-QRG11-HIG

2011

Highlander

This Quick Reference Guide is a summary of basic vehicle operations. It contains brief descriptions of fundamental operations so you can locate and use the vehicle’s main equipment quickly and easily.

The Quick Reference Guide is not intended as a substitute for the Owner’s Manual located in your vehicle’s glove box. We strongly encourage you to review the Owner’s Manual and supplementary manuals so you will have a better understanding of your vehicle’s capabilities and limitations.

Your dealership and the entire staff of Toyota Motor Sales, U.S.A., Inc. wish you many years of satisfied driving in your new Highlander.

! A word about safe vehicle operations

This Quick Reference Guide is not a full description of Highlander operations. Every Highlander owner should review the Owner’s Manual that accompanies this vehicle.

Pay special attention to the boxed information highlighted in color throughout the Owner’s Manual. Each box contains safe operating instructions to help you avoid injury or equipment malfunction.

All information in this Quick Reference Guide is current at the time of printing. Toyota reserves the right to make changes at any time without notice.

Seat belts-Shoulder belt anchor

	Push up, or squeeze	OVERVIEW
	lock release to lower

Doors-Child safety locks

Rear door

Moving the lever to “LOCK” will allow the door to be opened only from
the outside.
Spare tire & tools					FEATURES/OPERATIONS
Tool location
	Socket		Jack handle	Towing eyelet
	adapter
				Jack
		Wrench Jack handle
			Spare tire
Removing the spare tire
(1)	(2)		(3)
					ANDSAFETY
(1) Remove the cover under the center deck board to find the spare tire					EMERGENCY
clamp bolt.
(2) Assemble the jack handle.
					FEATURES
(3) Put the socket adapter on the spare tire clamp bolt. Loosen the bolt
by turning it counterclockwise with the jack handle.

Refer to the Owner’s Manual for tire changing and jack positioning
procedures.	29

INDEX

	OVERVIEW		Engine maintenance	9
			Fuel tank door release and cap	8
			Hood release	8
			Indicator symbols	4-5
			Instrument cluster	4
			Instrument panel	2-3
			Keyless entry1	6
			Light control-Instrument panel	9
			Smart Key system1,2	7
	FEATURES/OPERATIONS		Air Conditioning/Heating	20-22
			Audio	24-25
			Auto lock functions1	11
			Automatic Transmission	10
			Bluetooth® audio	25
			Clock	22
			Cruise control	23
			Cup holders	27
			Door locks	10
			Door-Power back	12
			Downhill Assist Control system (DAC)	26
			Garage door opener (HomeLink®)3	23
			Hill-start Assist Control (HAC)	27
			Lights1 & turn signals	16
			Moonroof	12
			Multi-information display2	18
			Parking brake	11
			Power outlets-12V DC	17
			Power outlets-120V AC	17
			Seat adjustments-Front	13
			Seat adjustments-Rear	13
			Seat heaters	22
			Seats-Folding down second row seats	15
			Seats-Head restraints	14
			Seats-Removing Center-Stow second row	14
			seat
			Seats-Returning third row seats	15
			Seats-Stowing third row seats	14
			Steering lock release	11
			Steering wheel controls	26
			Telephone controls (Bluetooth®)	19
			Tilt and telescopic steering wheel	12
			Windows-Power	18
			Windshield wipers & washers	15
	SAFETY AND		Doors-Child safety locks	29
			Seat belts	28
	EMERGENCY FEATURES		Seat belts-Shoulder belt anchor	29
			Spare tire & tools	29
			Tire Pressure Monitoring (warning) System	28
	1	Visit your Toyota dealer for information on customizing this feature.
	2	Programmable by customer. Refer to the Owner’s Manual for instructions and
		more information.

3 HomeLink® is a registered trademark of Johnson1Controls, Inc.

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

OVERVIEW

panel

controls (if equipped)

Automatic Air Conditioning

Steering wheel audio controls1

Steering wheel climate controls1

Multi-information display button1

Voice command button1,2

Telephone controls1,2

Headlight and turn signal controls/Headlight, turn signal and front fog light controls1

Wiper and washer controls

Multi-information display1

Audio system or navigation system-integrated audio system1,2 Theft deterrent system/Engine immobilizer indicator1 Emergency flasher button

“AIR BAG ON” and “AIR BAG OFF” indicator and front passenger seat belt reminder lights

Power back door main switch1

“ENGINE START STOP” button (Smart Key)1 Tire Pressure Monitoring (warning) System

2

Manual Air Conditioning

Vehicles without
navigation system	OVERVIEW
Vehicles with
navigation system

FEATURES/OPERATIONS

Cruise control

Ignition (standard key)1

Tilt and telescopic steering lock release

Fuel filler door opener

Power back door button1

Instrument panel light control

Enhanced VSC/TRAC OFF switch

Windshield wiper de-icer switch1

Power outside rearview mirror controls

Outside rearview mirror1/Rear window defogger button Air Conditioning controls

1	If equipped
2	For vehicles with a navigation system, refer to the “Navigation System
	Owner’s Manual.”

FEATURES EMERGENCY AND SAFETY

3

OVERVIEW

Tachometer

Engine coolant temperature

Service indicator and reminder

Fuel gauge

Speedometer

Odometer/trip meter switch and trip meter resetting button Automatic Transmission shift position indicator

Odometer and two trip meters

For details, refer to “Indicators and warning lights,” Section 2-2, 2011 Owner’s Manual.

Brake system warning1

Driver seat belt reminder

(alarm will sound if speed is over 12 mph) Front passenger seat belt reminder

(alarm will sound if speed is over 12 mph)

Charging system warning1

Front passenger occupant classification or front passenger airbag ON/OFF indicator

Low engine oil pressure warning1

Malfunction/Check Engine indicator1

1If indicator does not turn off within a few seconds of starting engine, there may be a malfunction. Have vehicle inspected by your Toyota dealer.

4

Engine oil replacement reminder1

Low fuel level warning

Open door warning

Airbag SRS warning1

Master warning

Automatic Transmission fluid temperature warning1

Low Tire Pressure Warning1

Electric power steering system warning1

Low windshield washer fluid level warning1

Theft deterrent/Engine immobilizer system indicator

Headlight low/high beam indicator Turn signal indicator

Front fog light indicator

Slip indicator/Hill-start Assist Control indicator/Downhill Assist Control indicator1

Vehicle Stability Control OFF indicator1

SNOW indicator

Cruise control indicator2

Downhill Assist Control indicator1

Anti-lock Brake System warning1

Traction control OFF indicator1

2 If this light flashes, refer to “Cruise control,” Section 2-4, 2011 Owner’s Manual.

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

5

OVERVIEW

Without Smart Key system

With Smart Key system

With power back door	Without power back door	Push
Without Smart Key system		With Smart Key system

With power back door	Without power back door Push ONCE: Driver door
	TWICE: All doors
NOTE: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.

(if equipped)	(if equipped)
	Without Smart Key	With Smart Key
	system	system

With power	Without power
back door	back door
	Push and hold	Push and hold

Push and hold

6

Power ON; the engine not running. All systems OFF.

Front door lock

Green indicator ON

		Depress	Push
	Carrying	brake pedal

NOTE: Gear shift lever must be in Park and brake pedal depressed.

Without depressing the brake pedal, pressing the “ENGINE START STOP” switch will change the operation mode in succession from:

ACC Accessories such as the radio will operate.

ON

OFF

Push

Carry remote to lock

Front door unlock*

Grasp

Carry remote to unlock

OVERVIEW

FEATURES/OPERATIONS

	Lock
	Push
	Unlock
Push	Push
Carry remote to unlock	Carry remote to lock/unlock
* Driver door unlocking function can be programmed to unlock driver door
only, or all doors. Grasping passenger door handle will unlock all doors.
NOTE: Doors may also be locked/unlocked using remote.
	7

FEATURES EMERGENCY AND SAFETY

OVERVIEW

Pull

Store

Turn to open

NOTE: Tighten until one click is heard. If the cap is not tightened enough, Check Engine “ ” indicator may illuminate.

Pull	Pull up latch and
	raise hood
	Engage support rod
	8

Windshield washer fluid tank

Engine oil filler cap

Engine oil level dipstick

Engine coolant reservoir

NOTE: Regularly scheduled maintenance, including oil changes, will help extend the life of your vehicle and maintain performance. Please refer to the “Warranty Maintenance Guide.”

OVERVIEW

FEATURES/OPERATIONS

Brightness control

+

-

FEATURES EMERGENCY AND SAFETY

9

FEATURES/OPERATIONS

Transmission

Park*	“D”
Reverse
Neutral
Drive
“S” mode
	“S”

*The “ENGINE START STOP”/ignition switch must be “ON” and the brake pedal depressed to shift from Park.

Shift the shift lever to “S” position from “D” position. +: Upshift (push and release)

-: Downshift (pull and release)

Downshifting increases power going uphill, or provides engine braking downhill. For best fuel economy during normal driving conditions, always drive with the shift lever in the “D” position.

Push

The snow mode prevents sudden acceleration on slippery surfaces. Use in snowy or icy road conditions.

Unlock Lock

10

Automatic door locks can be programmed to operate in two different modes, or turned OFF.

-Doors lock when shifting from Park.

-Doors lock when the vehicle speed goes above approximately 12 mph. -Doors unlock when shifting into Park.

Vehicles without Smart Key system

-Doors unlock when the ignition switch is set from “ON” to “ACC” or “LOCK” and driver’s door is opened.

Vehicles with Smart Key system

-Doors unlock when the “ENGINE START STOP” switch is set to OFF and driver’s door is opened.

Refer to the Owner’s Manual for more details.

OVERVIEW

Smart Key system	Without Smart Key system
Turn	Turn	Turn	FEATURES/OPERATIONS
	Push	Push

Set: Depress

Release: Depress again

FEATURES EMERGENCY AND SAFETY

11

FEATURES/OPERATIONS

Angle

Length

Lock release lever

Hold wheel, push lever down, set angle and length, and return lever.

NOTE: Do not attempt to adjust while the vehicle is in motion.

	Push once to open partway;
	again to open completely.	Tilt
	Open
	Close	Close
	Recommended open position to
	minimize wind noise.
	Instrument panel	Back door (close only)

Push and hold	Open: Push and hold	Push
	Close: Push and hold again

NOTE: If battery is disconnected, the power back door needs to be reinitialized. Refer to the Owner’s Manual for more details.

12

Seat position (forward/backward)

Seat cushion angle

Height crank (driver side only)

Seatback angle

Seat position, cushion angle (driver side only) and height (driver side only)

Driver seat leg support (if equipped)

Lumbar support (driver side only)

Seat position (forward/backward)

Seatback angle

Third seat access lever

Seatback release

Refer to the Owner’s Manual for more details.

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

13

FEATURES/OPERATIONS

Seats-	restraints
Front		Rear
Height	Angle (if equipped)
Lock release button		Lock release button
second row seat
(1)	(2)	(3)

(4)

(5)

(1) Remove the second row console from the front center console box.

(2) Lower the center head restraint.

(3) Pull the strap, then fold down the seatback.

(4) Pull the lever behind the second center seat and lift the rear of the seat to remove.

(5) Stow the seat in the front center console box.

NOTE: The second-row console can now be installed between the second row seats.

Pull

14

(1) Pull

(2) Raise

Refer to the Owner’s Manual for more details.

(if equipped)

From outside	From inside	(1) Pull up
	Left side/center remote
	seat release
	Right side remote seat release	(2) Fold down

	Adjust frequency*		Single wipe
	* Intermittent windshield		Interval wipe
	wiper frequency adjustment		Slow
	Rotate to increase/decrease	Pull to wash and wipe	Fast
	wipe frequency.

Wash and wipe

Wipe

Interval wipe

Wash and wipe

15

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

FEATURES/OPERATIONS

Lights & turn signals

	With DRL OFF switch	Without DRL OFF switch
		Auto (if equipped)
	Headlights	Headlights
		Parking lights
	Parking lights
	Auto
	DRL OFF

Low beam	High beam flasher

High beam

-Daytime Running Light system (DRL) (if equipped) Automatically turns on the headlights at a reduced intensity.

-Automatic light cut off system Lights automatically turn off after a delay of 30 seconds, or when lock switch on remote is pushed after all doors are locked.

Turn

Front fog lights come on only when the headlights are on low beam.

Right turn

Lane change

Lane change

Left turn

16

Instrument panel (with seat heater)

Center console

Instrument panel (without seat heater)

Luggage compartment

The “ENGINE START STOP”/ignition switch must be in the “ACC” or “ON” position to be used.

Beside second row seat

The “ENGINE START STOP”/ignition switch must be in the “ON” position to be used.

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

17

FEATURES/OPERATIONS

Multi-

display (if equipped)

Push “DISP” to change information in the following:

(1) Average gas mileage after refueling

(2) Current gas mileage

(3) Miles left on remaining fuel

(4) Driving distance from engine start

(5) Average gas mileage

(6) Average gas mileage history

Push and hold “DISP” to set up the displays and the rearview monitor displays.

Driver side

	Window lock switch
Up

Down

Automatic operation (driver’s window only) Push the switch completely down or pull it completely up and release to fully open or close. To stop window midway, lightly push the switch in the opposite direction.

Window lock switch Deactivates all passenger windows. Driver’s window remains operable.

18

	®
(if equipped)

Audio unit

Microphone

OVERVIEW

Steering wheel telephone controls

Volume
	Voice command
End call	button
Start call

Bluetooth® technology allows dialing or receipt of calls without taking hands from the steering wheel or using a cable to connect the telephone and the system.

Refer to “Using the hands-free phone system (for cellular phone),” Section 3-4 in the Owner’s Manual, or go to Toyota.LetsTalk.com for more information about phone connections and compatibility.

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY

19

FEATURES/OPERATIONS

With rear Air Conditioning

Without rear Air Conditioning

Automatic climate control ON

Adjusting the temperature setting will cause the airflow vents, air intake and fan to adjust automatically.

Windshield airflow/defogger

Rear Air Conditioning ON/OFF

Fan speed

Outside rearview mirror (if equipped)/Rear window defogger Recirculate cabin air (fresh air when OFF)

“DUAL” button

Indicator ON: Separate temperature settings for driver, front passenger and rear passengers.

Indicator OFF: Synchronize temperature settings for driver and all passengers.

Temperature selector (front passenger side)

Air Conditioning ON/OFF

“SYNC” button

Indicator ON: Synchronize temperature settings for driver and all passengers.

Indicator OFF: Separate temperature settings for driver, front passenger and rear passengers.

Temperature selector (rear)

Airflow vent

In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to reduce window fogging.

Climate control OFF

Temperature selector (driver side) 20

Fan speed

Outside rearview mirror (if equipped)/Rear window defogger Temperature selector

Recirculate cabin air (fresh air when OFF)

Airflow vent

In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to reduce window fogging.

Air Conditioning ON/OFF

Use fresh air to quickly cool interior, then change to recirculate for cooler air.

Use for quick cooling. Air intake will automatically be set to recirculate.

Rear Air Conditioning ON/OFF (if equipped)

Fan speed Temperature selector

Airflow vent

Automatic climate control ON Climate control OFF

21

OVERVIEW

FEATURES/OPERATIONS

FEATURES EMERGENCY AND SAFETY