Toyota Highlander 2012 Owners Manual

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Page 1

TABLE OF CONTENTS

Before driving

When driving

Interior

features

Maintenance

and care

When trouble

arises

Vehicle

specifications

Adjusting and operating features such as door locks, mirrors, and steering column.

Driving, stopping and safe-driving information.

Air conditioning and audio systems, as well as other interior features for a comfortable driving experience.

Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.

What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.

Detailed vehicle information.

For owners

Index

Reporting safety defects for U.S. owners, and seat belt and SRS airbag instructions for Canadian owners

Alphabetical listing of information contained in this manual.

Page 2

TABLE OF CONTENTS Index

Before driving

1-1. Key information

Keys..................................... 32

1-6. Theft deterrent system

Engine immobilizer

system.............................. 113

Alarm.................................. 116

Theft prevention labels

(U.S.A.)............................. 120

1-2. Opening, closing and

locking the doors

Smart key system................. 35

Wireless remote control ....... 48

Side doors............................ 54

Back door............................. 60

Glass hatch.......................... 70

1-3. Adjustable components

(seats, mirrors, steering wheel)

Front seats........................... 74

Rear seats............................ 77

Head restraints..................... 85

Seat belts............................. 88

Steering wheel ..................... 94

Anti-glare inside rear

view mirror.......................... 95

Outside rear view mirrors..... 98

1-4. Opening and closing the

windows and moon roof

Power windows .................. 101

Moon roof........................... 104

1-5. Refueling

Opening the fuel tank

cap ................................... 109

1-7. Safety information

Correct driving posture....... 121

SRS airbags ....................... 123

Front passenger occupant

classification system......... 135

Child restraint systems ....... 142

Installing child restraints ..... 147

When driving

2-1. Driving procedures

Driving the vehicle.............. 160

Engine (ignition) switch

(vehicles with smart

key system) ...................... 170

Engine (ignition) switch

(vehicles without smart

key system) ...................... 174

Automatic transmission ...... 177

Turn signal lever................. 182

Parking brake ..................... 183

Horn.................................... 184

2-2. Instrument cluster

Gauges and meters............ 185

Indicators and warning

lights................................. 187

Multi-information display..... 191

Page 3

2-3. Operating the lights and

wipers

Headlight switch.................. 200

Fog light switch................... 206

Windshield wipers and

washer.............................. 208

Rear window wiper and

washer.............................. 212

2-4. Using other driving

systems

Cruise control...................... 215

Rear view monitor

system .............................. 219

Driving assist systems ........ 223

Hill-start assist control......... 228

Downhill assist control

system (4WD models) ...... 230

2-5. Driving information

Off-road precautions........... 233

Cargo and luggage ............. 238

Vehicle load limits............... 242

Winter driving tips ............... 243

Trailer towing ...................... 247

Dinghy towing ..................... 265

Interior features

3-1. Using the air conditioning

system and defogger

Front manual air

conditioning system.......... 268

Front automatic air

conditioning system.......... 275

Rear manual air

conditioning system.......... 283

Rear automatic air

conditioning system.......... 286

Rear window and

outside rear view

mirror defoggers............... 289

Windshield wiper de-icer.... 291

Using the steering wheel

climate remote control

switches ........................... 292

3-2. Using the audio system

Audio system...................... 293

Using the radio................... 297

Using the CD player........... 304

Playing back MP3 and

WMA discs....................... 312

Operating an iPod .............. 320

Operating a USB

memory............................ 327

Optimal use of the audio

system.............................. 335

Using the AUX port............. 339

Using the steering wheel

audio switches.................. 341

Detachable pole

antenna............................ 344

Page 4

TABLE OF CONTENTS Index

3-3. Using the Bluetooth® audio

system

Blue Using the Bluetooth

audio system.... 347

tooth

audio system.................... 350

Operating a Bluetooth

enabled portable player ... 355

Setting up a Bluetooth

enabled portable player ... 357

Bluetooth

audio system

setup ................................ 362

3-4. Using the hands-free

phone system (for cellular phone)

Hands-free phone system

(for cellular phone)

features............................ 363

Using the hands-free

phone system................... 367

Making a phone call........... 376

Setting a cellular phone...... 380

Security and system

setup ................................ 385

Using the phone book........ 389

3-6. Using the storage features

List of storage features....... 399

• Glove box ......................... 400

• Console box ..................... 401

• Overhead console ............ 402

• Cup holders...................... 403

• Bottle holders ................... 407

• Auxiliary boxes ................. 408

• Side table ......................... 410

3-7. Other interior features

Sun visors........................... 412

Vanity mirrors ..................... 413

Clock................................... 414

Conversation mirror............ 415

Power outlets...................... 416

Seat heaters....................... 420

Armrests............................. 422

Floor mat ............................ 423

Luggage compartment

features ............................ 424

Garage door opener........... 429

Compass ............................ 435

3-5. Using the interior lights

Interior lights list ................. 396

• P

ersonal/interior light

main switch ...................... 397

• Personal/interior lights...... 397

• Interior light ...................... 398

Page 5

Maintenance and care

When trouble arises

4-1. Maintenance and care

Cleaning and protecting

the vehicle exterior............ 440

Cleaning and protecting

the vehicle interior............. 443

4-2. Maintenance

Maintenance

requirements..................... 446

General maintenance.......... 449

Emission inspection and

maintenance (I/M)

programs........................... 452

4-3. Do-it-yourself maintenance

Do-it-yourself service

precautions....................... 453

Hood ................................... 457

Positioning a floor jack........ 459

Engine compartment........... 463

Tires.................................... 478

Tire inflation pressure ......... 487

Wheels................................ 490

Air conditioning filter............ 493

Wireless remote control/

electronic key battery........ 496

Checking and replacing

fuses................................. 499

Light bulbs........................... 510

5-1. Essential information

Emergency flashers............ 518

If your vehicle needs to

be towed........................... 519

If you think something

is wrong............................ 526

Fuel pump shut off

system.............................. 527

5-2. Steps to take in an

emergency

If a warning light turns on

or a warning buzzer

sounds... .......................... 528

If a warning message is

displayed.......................... 539

If you have a flat tire........... 540

If the engine will not start.... 554

If the shift lever cannot be

shifted from P................... 556

If you lose your keys/

wireless remote control

transmitter........................ 557

If the electronic key does

not operate properly......... 558

If the battery is

discharged........................ 560

If your vehicle overheats .... 564

Page 6

TABLE OF CONTENTS Index

If the vehicle becomes

stuck................................. 567

If your vehicle has to

be stopped in an

emergency ....................... 569

Vehicle specifications

6-1. Specifications

Maintenance data

(fuel, oil level, etc.)........... 572

Fuel information ................. 587

Tire information.................. 590

6-2. Customization

Customizable features ....... 602

6-3. Initialization

Items to initialize................. 606

Index

Abbreviation list........................ 622

Alphabetical index .................... 624

What to do if... .......................... 633

For owners

Reporting safety defects

for U.S. owners ................ 608

Seat belt instructions

for Canadian owners

(in French)........................ 609

SRS airbag instructions

for Canadian owners

(in French)........................ 611

Page 7

Page 8

Pictorial index

P. 206

P. 182, 200

P. 457

P. 208

P. 104

P. 98

P. 200

P. 344

Exterior

Windshield wipers

Moon roof 

Headlights (low beam)

Pole antenna

Outside rear view mirrors

Parking, front side marker and front turn signal lights

Hood

Fog lights 

Headlights (high beam) and daytime running lights



Page 9

P. 478

P. 540

P. 584

P. 590

P. 60

P. 54

P. 200

P. 212

Rear window defogger

P. 289

P. 70

P. 200

P. 182

P. 109

Glass hatch 

Side doors

Back door

Rear window wiper

License plate lights

Tires

●Rotation

●Replacement

●Inflation pressure

●Information

Fuel filler door

Rear turn signal lights

Stop/tail and rear side marker lights

: If equipped

Page 10

P. 123

P. 401

P. 403

P. 422

P. 123

P. 88

P. 74

P. 407

P. 123

P. 85

P. 101

P. 77

Pictorial index

Interior

Front seats

Seat belts

Head restraints

Power window switches

Rear seats

Console box

Bottle holders

SRS driver airbag

SRS driver knee airbag

Cup holders

Armrests

SRS front passenger airbag

SRS side airbags

Page 11

P. 416

P. 403

P. 177

P. 178

P. 230

P. 556

Shift lever

Shift lock override button

Cup holders

“DAC” switch*

Power outlet

“SNOW” switch

: 4WD models

Page 12

P. 55

Pictorial index

P. 101

P. 55

Interior

Inside door lock button

Window lock switch

Power window switches

Door lock switch

Page 13

P. 402

P. 415

P. 429

P. 104

P. 412

P. 397

P. 123

P. 435

P. 95

P. 413

P. 398

P. 397

P. 398

Vanity mirrors

Sun visors

Garage door opener switches  Moon roof switches

Personal/interior lights



Overhead console Conversation mirror

Compass 

Rear seat entertainment system , *

Interior light  Personal/interior lights 

Interior light

SRS curtain shield airbags

Anti-glare inside rear view mirror

: If equipped

: Refer to “Navigation System Owner's Manual”.

Page 14

Pictorial index

P. 403

P. 283, 286

P. 401

Rear air conditioning system



Interior

Cup holders

Console box

Page 15

P. 408

P. 410

P. 403

Auxiliary box

Side table

Cup holders

: If equipped

Page 16

P. 219

P. 191

P. 414

P. 185

P. 94

P. 400

Pictorial index

P. 62

P. 480

P. 183

P. 457

P. 408

P. 170

P. 206

P. 200

P. 182

P. 208

P. 212

P. 184

P. 423

P. 109

Engine (ignition) switch

(vehicles with smart key system) Windshield wiper and washer switch Rear window wiper and washer switch

Fog light switch  Headlight switch Turn signal lever

Gauges and meters

Instrument panel

Rear view monitor system  Multi-information display Clock 



Power back door main switch 

Glove box

Horn

Tire pressure warning reset switch Floor mat

Tilt and telescopic steering lock release lever

Parking brake pedal Hood release lever Fuel filler door opener Auxiliary box

Page 17

P. 60

P. 186

P. 291

P. 98

P. 224

Instrument panel light control dial

Windshield wiper de-icer



switch

Outside rear view mirror switches

Power back door switch 

Enhanced VSC/TRAC off switch

: If equipped

Page 18

P. 368

Pictorial index

P. 341

P. 292

P. 215

P. 368

P. 174

P. 192

Audio remote control switches 

Climate remote control switches 

Instrument panel

Engine (ignition) switch (vehicles without smart key system)

Telephone switch , *

“DISP” switch 

Cruise control switch 

Talk switch , *

Page 19

P. 293

P. 113, 116

P. 518

P. 113, 116

Vehicles without navigation system

Security indicator 

Vehicles with navigation system

Audio system

Emergency flasher switch

Security indicator

Rear view monitor/navigation system

Emergency flasher switch

: If equipped

: Refer to “Navigation System Owner's Manual”.

Page 20

Pictorial index

P. 289

P. 275

P. 268

Instrument panel

Vehicles with a front manual air conditioning system

Rear window and outside rear view mirror defogger

Air conditioning system

switch /rear window defogger switch

Vehicles with a front automatic air conditioning system

Air conditioning system

Rear window and outside rear view mirror defogger

/rear window defogger switch

switch

Page 21

P. 339

P. 320, 327, 339

P. 408

P. 320, 327, 339

P. 420

P. 416

Vehicles without seat heater

AUX port AUX port/USB port

Vehicles with seat heater

AUX port/USB port



Power outlet

Auxiliary box

Power outlet

Seat heater knobs

: If equipped

Page 22

Pictorial index

P. 416

P. 425

P. 424

P. 416

P. 424

Luggage compartment

A/V input port , *

Power outlet

Power outlet 

Luggage cover 

Auxiliary box

Cargo hooks

Grocery bag hooks

Page 23

P. 61

P. 60

Power back door switch

Back door strap



: If equipped

: Refer to “Navigation System Owner's Manual”.

Page 24

For your information

Main Owner’s Manual

Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.

All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.

Noise from under vehicle after turning off the engine

Approximately five hours after the engine is turned off, you may hear sound coming from under the vehicle for several minutes. This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products may affect performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.

Page 25

Installation of a mobile two-way radio system

The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as:

●Multiport fuel injection system/sequential multiport fuel injection system

●Cruise control system

●Anti-lock brake system

●SRS airbag system

●Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.

Perchlorate Material

Special handling may apply, See www.dtsc.ca.gov/haza rdouswaste/perchlorate. Your vehicle has components that may contain perchlorate. These compo-

nents may include airbag, seat belt pretensioners, and wireless remote control batteries.

Page 26

Vehicle Control and Operation Data Recording

Your Toyota is equipped with sophisticated computers that record certain information about your vehicle’s operation, such as:

• Engine speed

• Accelerator status

• Brake status

• Vehicle speed

• Shift position The data recorded varies according to the grade level and options the vehi-

cle is equipped with. The computers do not record conversations, sound or pictures.

● Data usage Toyota may use the data recorded in these computers to diagnose malfunc-

tions, conduct research and development, and improve quality. Toyota will not disclose the recorded data to a third party except:

• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased

• In response to an official request by the police, a court of law or a government agency

• For research purposes where the data is not tied to a specific vehicle or vehicle owner

Page 27

● Event data recorder Your vehicle has computers that monitor and control certain aspects of your

vehicle. These computers assist in driving and maintaining optimal vehicle performance.

Besides storing data useful for troubleshooting, there is an event data recorder (EDR) that records data in a crash or near crash event.

The SRS airbag sensor assembly contains the EDR. In a crash or near crash event, this device may record the following information:

• Engine speed

• Whether the brake pedal was depressed or not

• Vehicle speed

• To what extent the accelerator pedal was depressed

• The transmission shift position

• Whether the driver and front passenger wore seat belts or not

• Driver’s seat position

• SRS airbag deployment data

• SRS airbag system diagnostic data

• Front passenger’s occupant classification The information above is intended to be used for the purpose of improving

vehicle safety performance. Unlike general data recorders, the EDR does not record sound data such as conversation between passengers.

● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except

when:

• An agreement from the vehicle’s owner (or the leasing company for a

leased vehicle) is obtained

• Officially requested to by the police or other authorities

• Necessary, for use as a defense for Toyota in a lawsuit

• Ordered to by a court of law However, if necessary, Toyota will:

• Use the data for research on Toyota vehicle safety performance

• Disclose the data to a third party for research purposes without disclosing

details of the vehicle owner, and that only when deemed necessary

• Disclose summarized data cleared of vehicle identification information to a

non-Toyota organization for research purposes

Page 28

CAUTION

■ General precautions while driving

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

■ General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

Page 29

Symbols used throughout this manual

CAUTION

NOTICE

Cautions & Notices

This is a warning against anything which may cause death or injury to people if the warning is ignored. You are informed about what you must or must not do in order to reduce the risk of injury to yourself and others.

This is a warning against anything which may cause damage to the vehicle or its equipment if the warning is ignored. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.

Symbols used in illustrations

Safety symbol

The symbol of a circle with a slash through it means “Do not”, “Do not do this”, or “Do not let this happen”.

Arrows indicating operations

Indicates the action (pushing, turning, etc.) used to operate switches and other devices.

Indicates the outcome of an operation (e.g. a lid opens).

Page 30

Page 31

Before driving

1-1. Key information

Keys................................... 32

1-2. Opening, closing and

locking the doors

Smart key system .............. 35

Wireless remote control..... 48

Side doors.......................... 54

Back door........................... 60

Glass hatch........................ 70

1-3. Adjustable components

(seats, mirrors, steering wheel)

Front seats......................... 74

Rear seats.......................... 77

Head restraints................... 85

Seat belts........................... 88

Steering wheel................... 94

Anti-glare inside rear

view mirror....................... 95

Outside rear view

mirrors.............................. 98

1-4. Opening and closing the

windows and moon roof

Power windows................ 101

Moon roof......................... 104

1-5. Refueling

Opening the fuel tank

cap................................. 109

1-6. Theft deterrent system

Engine immobilizer

system ........................... 113

Alarm................................ 116

Theft prevention labels

(U.S.A.).......................... 120

1-7. Safety information

Correct driving posture..... 121

SRS airbags..................... 123

Front passenger occupant

classification system...... 135

Child restraint systems..... 142

Installing child

restraints........................ 147

Page 32

1-1. Key information

The following keys are provided with the vehicle.

Vehicles without smart key system (type A)

Master keys Valet key Key number plate

Vehicles without smart key system (type B)

Master keys Valet key Key number plate

Vehicles with smart key system

Electronic keys

• Operating the smart key system (P. 35)

• Operating the wireless remote control function (P. 48)

Mechanical keys Key number plate

Keys

Page 33

1-1. Key information

Using the mechanical key (vehicles with smart key system)

Take out the mechanical key.

After using the mechanical key, store it in the electronic key. Carry the mechanical key together with the electronic key. If the electronic key battery is depleted, you will need the mechanical key. (P. 558)

■ When required to leave a key to the vehicle with a parking attendant

Lock the glove box as circumstances demand. (P. 400) Vehicles without smart key system: Carry the master key for your own use

and provide the attendant with the valet key. Vehicles with smart key system: Remove the mechanical key for your own

use and provide the attendant with the electronic key only.

■ Key number plate

Keep the plate in a safe place such as your wallet, not in the vehicle. In the event that a key is lost, a new key can be made by your Toy ota dealer using the key number plate. (P. 557)

■ When riding in an aircraft (vehicles with smart key system)

When bringing an electronic key onto an aircraft, make sure you do not press any buttons on the electronic key while inside the aircraft cabin. If you are carrying an electronic key in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the electronic key to emit radio waves that could interfere with the operation of the aircraft.

Before driving

Page 34

1-1. Key information

NOTICE

■ To prevent key damage

● Do not subject the keys to strong shocks, expose them to high tempera-

tures by placing them in direct sunlight, or get them wet.

● Do not expose the keys to electromagnetic materials or attach any mate-

rial that blocks electromagnetic waves to the key surface.

● Do not disassemble the key.

Page 35

1-2. Opening, closing and locking the doors

The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. (The driver should always carry the electronic key.)

Locks and unlocks the doors (P. 36) Starts the engine (P. 170) Opens the glass hatch (P. 37) Locks and unlocks the doors (P. 36)

Electronic key

: If equipped

Smart key system



Before driving

Page 36

1-2. Opening, closing and locking the doors

Unlocking and locking the doors

Front door handles

Grip the handle to unlock the doors.

Make sure to touch the sensor on the back of the handle.

The door cannot be unlocked for 3 seconds after the door is locked.

Press the lock button to lock the doors.

Back door handle

Press the button to unlock the door.

The door cannot be unlocked for 3 seconds after the door is locked.

If you carry the electronic key on your person, the back door can be opened even if it is locked. Lock the back door again when you leave the vehicle. The back door will not lock automatically after it has been opened and then closed.

Page 37

1-2. Opening, closing and locking th e do o r s

Press the button to lock the door.

Opening the glass hatch (if equipped)

Press and hold the button to open the glass hatch. The glass hatch will pop up.

Before driving

The glass hatch can be unlocked only when the back door is closed.

Page 38

1-2. Opening, closing and locking the doors

Antenna location and effective range

■ Antenna location

Antennas outside the cabin Antennas inside the cabin Antenna outside the luggage

compartment

Page 39

1-2. Opening, closing and locking th e do o r s

■ Effective range (areas within which the electronic key is

detected)

When locking or unlocking the doors

This system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of either of the outside front door handles.

When starting the engine or changing “ENGINE START STOP” switch modes

This system can be operated when the electronic key is inside the vehicle.

When opening the glass hatch and locking or unlocking the doors

Before driving

This system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of the back door handle.

Page 40

1-2. Opening, closing and locking the doors

STEP

■ Operation signals

A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)

■ Conditions affecting operation

The smart key system uses weak radio waves. In the following situations, the communication between the electronic key and the vehicle may be affected, preventing the smart key system and wireless remote control from operating properly. (Ways of coping: P. 558)

● When the electronic key battery is depleted

● Near a TV tower, electric power plant, gas station, radio station, large dis-

play, airport or other facility that generates strong radio waves or electrical noise

● When carrying a portable radio, cellular phone, cordless phone or other

wireless communication devices

● When the electronic key is in contact with, or is covered by a metallic

object

● When multiple electronic keys are in the vicinity

● When carrying or using the electronic key together with the following

devices that emit radio waves

• Another vehicle’s electronic key

• A wireless key that emits radio waves

• Personal computer

● If window tint with a metallic content or metallic objects are attached to

the rear window

■ Switching the door unlock function

It is possible to set which doors the entry function unlocks.

Turn the “ENGINE START STOP” switch OFF.

When the indicator on the key surface is turned off, push and hold

, or for approximately 5 seconds while pushing on the key.

Page 41

The setting changes each time an operation is performed, as shown below.

Multi-information

display

Unlocking doors Beep

Hold the driver's door handle to unlock only the driver's door.

Exterior: Beeps three times Interior: Pings once

Hold the front passenger’s door handle to unlock all doors.

Hold either front door handle to unlock all doors.

Exterior: Beeps twice Interior: Pings once

(When changing the setting continuously, release the buttons, wait for at least 5 seconds, and repeat step 2.)

To prevent unintended triggering of the alarm, unlock the doors using the wireless remote control and open and close a door once after the settings have been changed. (If a door is not opened within 60 seconds after is pressed, the doors will be locked again and the alarm will automatically be set.) In case that the alarm is triggered, immediately stop the alarm. (P. 116)

■ Battery-saving function

In the following circumstances, the entry function is disabled in order to prevent the vehicle and electronic key batteries from discharging.

● When the entry function has not been used for 2 weeks or more

● When the electronic key has been left within approximately 3 ft. (1 m) of

the vehicle for 10 minutes or more

The system will resume operation when...

● The vehicle is locked using the door handle lock button.

● The vehicle is locked/unlocked using the wireless remote control func-

tion. (P. 48)

● The vehicle is locked/unlocked using the mechanical key. (P. 558)

1-2. Opening, closing and locking th e do o r s

Before driving

Page 42

1-2. Opening, closing and locking the doors

■ Electronic key battery depletion

● The standard battery life is 1 to 2 years. (The battery becomes depleted

even if the electronic key is not used.) If the smart key system or the wireless remote control function does not operate, or the detection area becomes smaller, the battery may be depleted. Replace the battery when necessary. (P. 497)

● If the battery becomes low, an alarm will sound in the cabin when the

engine stops. (P. 43)

● To avoid serious deterioration, do not leave the electronic key within 3 ft.

(1 m) of the following electrical appliances that produce a magnetic field.

•TVs

• Personal computers

• Recharging cellular phones or cordless phones

• Table lamps

■ To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get the electronic key too close to the vehicle when operating the system from the outside of the vehicle.

Depending on the position and holding condition of the electronic key, the key may not be detected correctly and the system may not operate properly. (The alarm may go off accidentally, or the door lock prevention may not function.)

■ Note for the entry function

● Even when the electronic key is within the effective range (detection

areas), the system may not operate properly in the following cases.

• The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.

• The electronic key is on the instrument panel, luggage cover, floor or in the glove box when the engine is started or “ENGINE START STOP” switch modes are changed.

● Do not leave the electronic key on top of the instrument panel or near the

door pockets when exiting the vehicle. Depending on the radio wave reception conditions, it may be detected by the antenna outside the cabin and the door will become lockable from the outside, possibly trapping the electronic key inside the vehicle.

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1-2. Opening, closing and locking th e do o r s

● As long as the electronic key is within the effective range, the doors may

be locked or unlocked by anyone.

● Even if the electronic key is not inside the vehicle, it may be possible to

start the engine if the electronic key is near the window.

● The doors may unlock if a large amount of water splashes on the door

handle, such as in the rain or in a car wash. (The doors will automatically be locked after approximately 60 seconds if the doors are not opened and closed.)

● Gripping the door handle when wearing a glove may not unlock the door.

● If the wireless remote control is used to lock the doors when the elec-

tronic key is near the vehicle, there is a possibility that the door may not be unlocked by the entry function. (Use the wireless remote control to unlock the doors.)

■ When the vehicle is not driven for extended periods

To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2 m) of the vehicle.

■ Security feature

If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.

■ Alarms and warning indicators

A combination of exterior and interior alarms as well as warning lights and warning messages shown on the multi-information display are used to reduce the chance of vehicle theft and accidents resulting from erroneous operation.

● When any warning lights come on:

Take appropriate measures according to which warning light comes on. (P. 528)

● When a warning message is shown on the multi-information display:

Take appropriate measures according to the warning message on the multi-information display. (P. 539)

Before driving

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1-2. Opening, closing and locking the doors

Alarm Situation Correction procedure

Exterior alarm sounds once for 2 seconds

Tried to lock the doors using the entry function while the electronic key was still inside the passenger compartment.

Retrieve the electronic key from the passenger compartment and lock the doors again.

Tried to close the glass hatch with the electronic key inside and all doors locked.

Retrieve the electronic key and close the glass hatch.

Exterior alarm sounds once for 60 seconds

Tried to exit the vehicle with the electronic key and lock the doors without first turning the “ENGINE ST AR T ST OP” switch OFF.

Turn the “ENGINE START STOP” switch OFF and lock the doors again.

Exterior alarm sounds once for 10 seconds

Tried to lock the vehicle using the entry function while a door was open.

Close all of the doors and lock the doors again.

Interior alarm sounds continuously

Tried to open the door and exit the vehicle without shifting the shift lever to P.

Shift the shift lever to P.

Interior alarm beeps repeatedly

Switched to ACCESSORY mode while the driver's door was open. (Opened the driver's door when the “ENGINE START STOP” switch was in ACCESSORY mode.)

Turn the “ENGINE START STOP” switch OFF and close the driver's door.

Turned the “ENGINE ST ART STOP” switch OFF while the driver's door was open.

Close the driver's door.

● When an alarm sounds:

Take appropriate measures according to the following table.

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1-2. Opening, closing and locking th e do o r s

Alarm Situation Correction procedure

Interior and exterior alarms sound continuously.*

Tried to close the driver’s door after carrying the key outside the vehicle with the “ENGINE START STOP” switch in IGNITION ON or ACCESSORY mode and without the shift lever being in P.

Shift the shift lever to P, turn the “ENGINE START STOP” switch OFF and close the driver’s door again.

Interior alarm beeps once.*

The electronic key has a low battery.

Replace the electronic key battery.

Tried to start the engine without the electronic key being present, or when the electronic key was not functioning normally.

Start the engine with the electronic key present.

Interior alarm beeps once and exterior alarm sounds 3 times.*

Tried to close the driver’s door after carrying the key outside the vehicle without turning the “ENGINE ST AR T ST OP” switch OFF.

Turn the “ENGINE START STOP” switch OFF and close the driver’s door again.

An occupant carried the electronic key outside the vehicle and closed the door when the “ENGINE START STOP” switch was in IGNITION ON or ACCESSORY mode.

Bring the electronic key back into the vehicle.

Before driving

: A message will be shown on the multi-information display.

■ If the smart key system does not operate properly

● Locking and unlocking the doors: Use the mechanical key. (P. 558)

● Starting the engine. (P. 558)

■ When the electronic key battery is fully depleted

P. 497

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1-2. Opening, closing and locking the doors

■ Customization that can be configured at Toyota dealer

It is possible to deactivate the smart key system etc. (Customizable features P. 602)

■ Certification for the smart key system

For vehicles sold in the U.S.A.

FCC ID: NI4TMLF-3

HYQ14AAB HYQ13BZS HYQ14ABK HYQ13CZA

NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

For vehicles sold in Canada

NOTE: Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

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CAUTION

■ Caution regarding interference with electronic devices

● People with implanted pacemakers or cardiac defibrillators should keep

away from the smart key system antennas. (P. 38) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of emitting the radio waves. Then, consult your doctor to see if you should disable the entry function.

● Users of any electrical medical device other than implanted pacemakers

and implanted cardiac defibrillators should consult the manufacturer of the device for information about its operation under the influence of radio waves. Radio waves could have unexpected effects on the operation of such medical devices.

Ask your Toyota dealer for details for disabling the entry function.

Before driving

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1-2. Opening, closing and locking the doors

The wireless remote control can be used to lock and unlock the vehicle from outside the vehicle.

Vehicles without smart key system (type A)

Locks all doors Unlocks all doors

Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors.

Pushing and holding: Opens and closes the power back door

Pushing and holding: Opens the glass hatch

The glass hatch can be opened only when the back door is closed.

Pushing and holding: Sounds alarm

Wireless remote control

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1-2. Opening, closing and locking th e do o r s

Vehicles without smart key system (type B)

Locks all doors Unlocks all doors

Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors.

Pushing and holding: Sounds alarm

Pushing and holding: Opens the glass hatch (vehicles with glass hatch)

The glass hatch can be opened only when the back door is closed.

Vehicles with smart key system

Locks all doors Unlocks all doors

Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors.

Pushing and holding: Opens and closes the power back door (vehicles with power back door)

Pushing and holding: Sounds alarm

Before driving

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1-2. Opening, closing and locking the doors

When is pushed for longer than about one second, an alarm will sound for about 60 seconds and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle.

To stop the alarm, push any button on the wireless remote control.

When is pushed for longer than about one second, an alarm will sound for about 60 seconds and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle.

To stop the alarm, push any button on the wireless remote control.

■ Operation signals

Doors: A buzzer sounds and the emergency flashers flash to indicate that

the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)

Back door: A buzzer sounds and the emergency flashers flash twice to

indicate that the back door has been opened/closed.

■ Panic mode

Vehicles without smart key system

Vehicles with smart key system

■ Door lock buzzer

If a door is not fully closed, a buzzer sounds continuously if an attempt to lock the door is made. Fully close the door to stop the buzzer, and lock the vehicle once more.

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■ Key battery depletion

Vehicles without smart key system

The standard battery life is 1 to 2 years. (The battery becomes depleted even if the key is not used.) If the wireless remote control function does not operate, the battery may be depleted. Replace the battery when necessary. (P. 496)

Vehicles with smart key system

P. 497

■ If the wireless remote control does not operate properly

Vehicles without smart key system

Locking and unlocking the doors: Use the key. (P. 54)

Vehicles with smart key system

● Locking and unlocking the doors: Use the mechanical key. (P. 558)

● Starting the engine. (P. 558)

■ Security feature

If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.

■ Alarm

Using the wireless remote control to lock the doors will set the alarm system. (P. 116)

Before driving

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1-2. Opening, closing and locking the doors

■ Conditions affecting operation

Vehicles without smart key system

The wireless remote control function may not operate normally in the following situations.

● Near a TV tower, radio station, electric power plant, airport or other facil-

ity that generates strong radio waves

● When carrying a portable radio, cellular phone or other wireless commu-

nication device

● When multiple wireless keys are in the vicinity

● When the wireless key is in contact with, or is covered by a metallic

object

● When a wireless key (that emits radio waves) is being used nearby

● When the wireless key has been left near an electrical appliance such as

a personal computer

Vehicles with smart key system

P. 40

■ Customization that can be configured at Toyota dealer

Settings (e.g. wireless remote control) can be changed. (Customizable features P. 602)

■ Reversing the operation of the power back door

Pressing the wireless remote control switch again while the power back door is operating will cause the operation to reverse.

■ When riding in an aircraft (vehicle without smart key system)

When bringing a wireless remote control onto an aircraft, make sure you do not press any buttons on the wireless remote control while inside the aircraft cabin. If you are carrying a wireless remote control in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the wireless remote control to emit radio waves that could interfere with the operation of the aircraft.

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■ Certification for wireless remote control

MODEL/FCC IDs: Transmitter: GQ43VT20T Receiver: GQ4-34R IC (Canada) IDs: Transmitter: 1470A-1T Receiver: 1470A-6R MADE IN U.S.A. This device complies with Part 15 of the FCC Rules and with RSS-210 of

Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference

that may cause undesired operation.

WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment.

Before driving

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1-2. Opening, closing and locking the doors

The vehicle can be locked and unlocked using the entry function, wireless remote control, key or door lock switch.

■ Entry function (vehicles with smart key system)

P. 35

■ Wireless remote control

P. 48

■ Key

Vehicles without smart key system

Locks all doors Unlocks all doors

Turning the key unlocks the driver's door. Turning the key again unlocks the other doors.

Vehicles with smart key system The doors can also be locked and unlocked with the mechanical

key. (P. 558)

Side doors

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1-2. Opening, closing and locking th e do o r s

■ Door lock switch

Locks all doors Unlocks all doors

■ Inside lock button

Locks the door Unlocks the door

Pulling the door handle can open the front door even if the lock button is in the lock position.

Before driving

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1-2. Opening, closing and locking the doors

Rear door child-protector lock

The door cannot be opened from inside the vehicle when the lock is set.

These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.

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Automatic door locking and unlocking systems

The following functions can be set or canceled:

Function Operation

Shift position linked door locking function

Shift position linked door unlocking function

Speed linked door locking function

Driver's door linked door unlocking function

vehicles without smart

( key system

)

Driver's door linked door unlocking function

vehicles with smart key

( system

)

Shifting the shift lever out of P locks all doors.

Shifting the shift lever to P unlocks all doors.

All

the

doors are locked when the vehicle speed is approximately 12 mph (20 km/h) or higher.

All

the

doors are unlocked when the driver's door is opened within 10 seconds after turning the engine switch to “ACC” or “LOCK”.

All

the

doors are unlocked when the driver's door is opened within 10 seconds after turning the “ENGINE START STOP” switch off.

Before driving

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1-2. Opening, closing and locking the doors

STEP

■ Setting and canceling the functions

To switch between setting and canceling, follow the procedure below:

Vehicles without smart key system: Close all the doors and turn the engine switch to the “ON” position. (Perform step 2 within 10 seconds.) Vehicles with smart key system: Close all the doors and switch the “ENGINE START STOP” switch to IGNITION ON mode. (Perform step 2 within 10 seconds.)

Shift the shift lever to P or N, and press and hold the driver's door lock switch (

or ) for

approximately 5 seconds and then release it.

The shift lever and switch positions corresponding to the desired function to be set are shown as follows.

Use the same procedure to cancel the function.

Function Shift lever position

Shift position linked door locking function

Shift position linked door unlocking function

Speed linked door lo cking function

Driver's door linked door unlocking function

Driver’s door lock

switch position

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1-2. Opening, closing and locking th e do o r s

CAUTION

When the setting or canceling operation is complete, all doors are locked and then unlocked.

■ When locking the doors using the key

Vehicles without smart key system The door cannot be locked if the key is in the engine switch.

Vehicles with smart key system The door cannot be locked if the “ENGINE START STOP” switch is in

ACCESSORY or IGNITION ON mode, or the electronic key is left inside the vehicle.

Depending on the position of the electronic key, the key may not be detected correctly and the door may be locked.

■ Customization that can be configured at Toyota dealer

Settings (e.g. door unlocking function) can be changed. (Customizable features P. 602)

■ To prevent an accident

Observe the following precautions while driving the vehicle. Failing to do so may result in a door opening and an occupant falling out, resulting in death or serious injury.

● Always use a seat belt.

● Always lock the doors.

● Ensure that all doors are properly closed.

● Do not pull the inside handle of the doors while driving.

The doors may be opened and the passengers are thrown out of the vehicle and it may result in serious injury or death.

Be especially careful of the front doors, as they may be opened even if the inside lock buttons are in the locked position.

● Set the rear door child protector locks when children are seated in the rear

seats.

Before driving

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The back door can be locked/unlocked and opened by the following procedures.

■ Locking and unlocking the back door

Door lock switch P. 55

Entry function (vehicles with smart key system) P. 36

Wireless remote control P. 48

Key P. 54

■ Opening the back door from outside the vehicle

Back door opener

Raise the back door while pushing up the back door opener switch.

Wireless remote control (vehicles with power back door) P. 48

Back door

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1-2. Opening, closing and locking th e do o r s

■ Opening the back door from inside the vehicle (vehicles

with power back door)

Push and hold the switch to open/close.

Pushing the switch again while the power back door is operating will cause the operation to reverse.

Power back door switch (vehicles with power back door)

Push the switch to close.

Pushing the switch again while the power back door is closing will cause it to open again.

Before driving

A buzzer sounds and the emergency flashers flash twice to indicate that the back door has been opened/closed.

The back door can be opened even if it is locked. Lock the back door again when you leave the vehicle. The back door will not lock automatically after it has been opened and then closed.

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1-2. Opening, closing and locking the doors

Use the strap when closing.

Canceling the power back door system (vehicles with power back door)

Turn the main switch in the glove box off to disable the power back door system.

On Off

A buzzer sounds twice and the back door can then not be opened with the wireless remote control or power back door switch.

■ Back door strap

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1-2. Opening, closing and locking th e do o r s

Remove the cover.

Turn the lever.

STEP

■ If the back door opener is inoperative

The back door can be operated from the inside.

■ The power back door can be opened when

● The “ENGINE START STOP” switch is in IGNITION ON mode, and the

shift lever is in P.

● The “ENGINE START STOP” switch is in OFF or in ACCESSORY mode.

The power back door can be opened even when the glass hatch is opened. The glass hatch will not be closed when the power back door is being closed. Close the glass hatch manually.

■ Jam protection function (vehicles with power back door)

If anything obstructs the power back door while it is closing/opening, the back door will automatically operate in the opposite direction.

Before driving

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1-2. Opening, closing and locking the doors

■ If the power back door does not work

The back door must be initialized. To initialize, close the back door completely by hand.

■ Back door closer (vehicles with power back door)

In the event that the back door is left slightly open, the back door closer will automatically close it to the fully closed position.

■ Fall-down protection function (vehicles with power back door)

If excessive force is applied to the back door while it is opening automatically, the power back door will stop at that position, preventing it self from falling down.

■ Customization that can be configured at Toyota dealer

Settings (e.g. wireless remote control) can be changed. (Customizable features P. 602)

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1-2. Opening, closing and locking th e do o r s

CAUTION

■ Caution while driving

● Keep the back door closed while driving.

If the back door is left open, it may hit near-by objects while driving or luggage may be unexpectedly thrown out, causing an accident. In addition, exhaust gases may enter the vehicle, causing death or a serious health hazard. Make sure to close the back door before driving.

● Before driving the vehicle, make sure that the back door is fully closed. If

the back door is not fully closed, it may open unexpectedly while driving, causing an accident.

● Never let anyone sit in the luggage compartment. In the event of sudden

braking or a collision, they are susceptible to death or serious injury.

■ When children are in the vehicle

Observe the following precautions. Failure to do so may result in death or serious injury.

● Do not leave children alone in the luggage compartment.

If a child is accidentally locked in the luggage compartment, they could have heat exhaustion.

● Do not allow a child to open or close the back door.

Doing so may cause the back door to operate unexpectedly, or cause the child’s hands, head, or neck to be caught by the closing back door.

Before driving

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1-2. Opening, closing and locking the doors

CAUTION

● The back door may fall if it is not

opened fully. It is more difficult to open or close the back door on an incline than on a level surface, so beware of the back door unexpectedly opening or closing by itself. Make sure that the back door is fully open and secure before using the luggage compartment.

● When closing the back door, take extra

care to prevent your fingers etc. from being caught.

● When closing the back door, make sure

to press it lightly on its outer surface. If the back door strap is used to fully close the back door, it may result in hands or arms being caught.

■ Operating the back door

Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury.

● Remove any heavy loads, such as snow and ice, from the back door

before opening it. Failure to do so may cause the back door to fall closed again after it is opened.

● When opening or closing the back door, thoroughly check to make sure

the surrounding area is safe.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● Use caution when opening or closing the back door in windy weather as it

may move abruptly in strong wind.

● Do not pull on the back door damper stay to close the back door, and do

not hang on the back door damper stay. Doing so may cause hands to be caught or the back door damper stay to break, causing an accident.

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1-2. Opening, closing and locking th e do o r s

CAUTION

● In the event that the back door is left

slightly open, the back door closer will automatically close it to the fully closed position. It takes several seconds before the back door closer begins to operate. Be careful not to catch fingers or anything else in the back door, as this may cause bone fractures or other serious injuries.

● Do not attach any accessories other than genuine Toyota parts to the back

door. Such additional weight on the back door may cause the back door to fall closed again after it is opened.

■ Back door closer (vehicles with power back door)

● Use caution when using the back door closer as it still operates when the

power back door system is canceled.

■ Power back door

Observe the following precautions when operating the power back door. Failure to do so may cause death or serious injury.

● Check the safety of the surrounding area to make sure there are no obsta-

cles or anything that could cause any of your belongings to get caught.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● If the power back door main switch is turned off while the back door is

operating during automatic operation, the back door stops operating. Take extra care when on an incline, as the back door may open or close suddenly.

Before driving

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1-2. Opening, closing and locking the doors

CAUTION

● On an incline, the back door may fall after it opens automatically. Make

sure the back door is fully open and secure.

● In the following situations, the power back door may detect an abnormality

and automatic operation may be stopped. In this case, the back door has to be operated manually. Take extra care in this situation, as the stopped back door may suddenly fall, causing an accident.

• When the back door contacts an obstacle

• Vehicles without smart key system: When the battery voltage suddenly drops, such as when the engine switch is turned to the “ON” position or the engine is started during automatic operation

• Vehicles with smart key system: When the battery voltage suddenly drops, such as when the “ENGINE START STOP” switch is turned to IGNITION ON mode or the engine is started during automatic operation

● Do not attach any accessories other than genuine Toyota parts to the back

door. The power back door may not operate, causing itself to malfunction, or the back door may fall closed again after it is opened.

■ Jam protection function (vehicles with power back door)

Observe the following precautions. Failure to do so may cause death or serious injury.

● Never use any part of your body to intentionally activate the jam protection

function.

● The jam protection function may not work if something gets caught just

before the back door fully closes. Be careful not to catch fingers or anything else.

● The jam protection function may not work depending on the shape of the

object that is caught. Be careful not to catch fingers or anything else.

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1-2. Opening, closing and locking th e do o r s

NOTICE

● Do not attach any foreign objects, such

as stickers, plastic sheets, or adhesives to the damper stay rod.

● Do not touch the damper stay rod with

gloves or other fabric items.

● Do not attach any accessories other

than genuine Toyota parts to the back door.

● Do not place your hand on the damper

stay or apply lateral forces to it.

■ Back door damper stays

The back door is equipped with damper stays that hold the back door in place.

Observe the following precautions. Failure to do so may cause damage to the back door damper stay, resulting in malfunction.

Before driving

■ To prevent back door closer malfunction

Do not apply excessive force to the back door while the back door closer is operating.

■ To prevent damage to the power back door

● Make sure that there is no ice between the back door and frame that

would prevent movement of the back door. Operating the power back door when excessive load is present on the back door may cause a malfunction.

● Do not apply excessive force to the back door while the power back door

is operating.

● Take care not to damage the sensors (installed on the right and left edges

of the power back door) with a knife or other sharp object. If the sensor is disconnected, the power back door will not operate in automatic operation.

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1-2. Opening, closing and locking the doors

The glass hatch can be opened using the glass hatch opener or wireless remote control.

■ Wireless remote control (vehicles without smart key sys-

tem)

P. 48

■ Entry function (vehicles with smart key system)

P. 36

■ Glass hatch opener

Press and hold the button to pop up the glass hatch.

Raise

The glass hatch can be opened only when the back door is closed.

: If equipped

Glass hatch



■ Opening and closing the glass hatch

● Make sure that the rear wiper is switched off.

● Do not rotate the rear wiper arm while the glass hatch is opening. (If the

rear wiper arm is rotated, close the glass hatch as it is then switch on the wiper. The rear wiper arm will return to the correct position automatically after wiping.)

● Make sure that the back door is closed before closing the glass hatch.

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1-2. Opening, closing and locking th e do o r s

CAUTION

■ While driving

● Keep the glass hatch closed while driving.

If the glass hatch is left open, it may hit near-by objects while driving or luggage may be unexpectedly thrown out, causing an accident. In addition, exhaust gases may enter the vehicle, causing death or a serious health hazard. Make sure to close the glass hatch before driving.

● Before driving the vehicle, make sure that the glass hatch is fully closed. If

the glass hatch is not fully closed, it may open unexpectedly while driving, causing an accident.

■ When children are in the vehicle

Do not allow a child to open or close the glass hatch. Doing so may cause the glass hatch to operate unexpectedly, or cause the child's hands, head, or neck to be caught by the closing glass hatch.

■ Operating the glass hatch

Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury.

● Remove any heavy loads, such as snow and ice, from the glass hatch

before opening it. Failure to do so may cause the glass hatch fall closed again after it is opened.

● When opening or closing the glass hatch, thoroughly check to make sure

the surrounding area is safe.

● If anyone is in the vicinity, make sure they are safe and let them know that

the glass hatch is about to open or close.

● Use caution when opening or closing the glass hatch in windy weather as

it may move abruptly in strong wind.

Before driving

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1-2. Opening, closing and locking the doors

CAUTION

● The glass hatch may fall if it is not

opened fully. It is more difficult to open or close the glass hatch on an incline than on a level surface, so beware of the glass hatch unexpectedly opening or closing by itself. Make sure that the glass hatch is fully open and secure before using the luggage compartment. Also pay attention to your personal belongings such as bags and ties.

● When closing the glass hatch, take

extra care to prevent your fingers etc. from being caught. Also pay attention to your personal belongings such as bags and ties.

● When closing the glass hatch, make

sure to press it lightly on its outer surface.

● Do not pull on the glass hatch damper stay to close the glass hatch, and

do not hang on the glass hatch damper stay. Doing so may cause hands to be caught or the glass hatch damper stay to break, causing an accident.

● Do not attach any accessories other than genuine Toyota parts to the

glass hatch. Such additional weight on the glass hatch may cause the glass hatch to fall closed again after it is opened, resulting in death or serious injury.

● Do not open the glass hatch while the rear wiper is switched on. (If the rear

wiper is switched on while the glass hatch is opening, the wiper motor drive disc is swinging at the door panel.)

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1-2. Opening, closing and locking th e do o r s

CAUTION

NOTICE

● Do not insert any object in the wiper

motor drive disc.

● Do not attach any foreign objects, such

as strikers, plastic sheets, or adhesives to the damper stay rod.

● Do not touch the damper stay rod with

gloves or other fabric items.

● Do not attach any accessories other

than genuine Toyota parts to the glass hatch.

● Do not place your hand or foot on the

damper stay or apply lateral forces to it.

● Do not close the glass hatch while the rear wiper is switched on. The rear

wiper arm may be restarted suddenly after closing the glass hatch.

■ Glass hatch damper stays

The glass hatch is equipped with damper stays that hold the glass hatch in place. Observe the following precautions. Failure to do so may cause damage to the glass hatch damper stay, resulting in malfunction.

Before driving

Page 74

1-3. Adjustable components (seats, mirrors, steering wheel)

Manual seat

Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (driver’s side only) Seat cushion (front) angle adjustment knob (driver’s side only)

Pull up the lever until the lock is completely released.

Front seats

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Power seat

Seat position adjustment switch Seatback angle adjustment switch Seat cushion (front) angle adjustment switch (driver’s side only) Vertical height adjustment switch (driver’s side only) Driver’s seat leg support adjustment switch (if equipped) Seat lumbar support adjustment switch (driver’s side only)

Before driving

Active head restraints

When the occupant’s lower back presses against the seatback during a rear-end collision, the head restraint moves slightly forward and upward to help reduce the risk of whiplash to the seat occupant.

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

Inner structure

During rear-end collision

■ Active head restraints

Even small forces applied to the seatback may cause the head restraint to move. Pushing up a locked head restraint forcibly may cause the inner structure of the head restraint to appear. This does not indicate a problem.

■ Seat adjustment

● Be careful that the seat does not hit passengers or luggage.

● Do not recline the seat more than necessary when the vehicle is in motion

to reduce the risk of sliding under the lap belt. If the seat is too reclined, the lap belt may slide past the hips and apply restraint forces directly to the abdomen or your neck may contact the shoulder belt, increasing the risk of death or serious injury in the event of an accident.

● Manual seat only: After adjusting the seat, make sure that the seat is

locked in position.

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Second seats

Seat position adjustment lever

Seatback angle adjustment lever

Pull up the lever until the lock is completely released.

■ Third seats

The third seats do not have a seat adjustment function.

Rear seats

Before driving

Moving a second seat for third seat access

■ Getting in the vehicle (right side only)

Pull up the lever and fold down the seatback. The seat will slide forward.

Move the seat to the front-most position.

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1-3. Adjustable components (seats, mirrors, steering wheel)

STEP

■ Getting out of the vehicle (right side only)

Lift the lever on the side of the seatback and fold down the seatback. The seat will slide forward.

Move the seat to the front-most position.

■ After passengers have entered/exited the vehicle

Lift up the seatback and slide the seat backward until it locks.

Folding down the second seats

■ Before folding down the second seats

Stow the rear center seat belt buckle.

Pass the outer seat belts through the seat belt hangers and secure the seat belt plates.

This prevents the shoulder belt from being damaged.

Make sure that the seat belts are removed from the hangers before using them.

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Folding down the second seats

From inside

From outside (if equipped)

Pull the lever to unlock the seatback and then fold the seatback down.

Pull the lever. L: Left side and center second

seats

R:Right side second seat

Before driving

■ After folding down the second seats

Slide the folded second seats to the rear-most position.

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1-3. Adjustable components (seats, mirrors, steering wheel)

STEP

Folding down the third seats

■ Before folding down the third seats

Stow the third seat belt buckles.

Pass the seat belts through the seat belt hangers.

This helps to prevent the shoulder belts from being damaged.

Make sure that the seat belts are removed from the hangers before using them.

■ Folding down the third seats

While pulling the straps, fold down the seatbacks.

The head restraints will fold down automatically when the straps are pulled.

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1-3. Adjustable components (seats, mirrors, steering wheel)

STEP

■ Returning the third seats

Pull the straps and raise the seatbacks until they lock.

Before driving

Raise the head restraints.

Removing the second center seat

■ Before removing the second center seat

Lower the second center seat head restraint to the lowest position. (P. 85)

Take out the side table from the console box.

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1-3. Adjustable components (seats, mirrors, steering wheel)

STEP

■ Removing the second center seat

Fold down the second center seatback while pulling the seatback lock release strap.

Pull the lock release lever to remove the second center seat.

Stow the second center seat in the console box.

Make sure that the seat is securely locked in position and close the console box door.

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1-3. Adjustable components (seats, mirrors, steering wheel)

STEP

Installing the second center seat

■ Before installing the second center seat

Remove the side table, if used, from the second seat. (P. 410)

■ Installing the second center seat

Take out the second center seat from the console box.

Fully engage the front pins with the hooks, and swing the second center seat downward.

Push down on the second center seat to engage the rear pin locks.

Unfold the seatback and lock it.

Before driving

Stow the side table in the console box.

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

NOTICE

■ When adjusting a rear seat or removing the second center seat

● Be careful that the seat does not hit passengers or luggage.

● Do not recline the seat more than necessary when the vehicle is in motion

● Be careful not to get your hands or feet caught in the seat.

■ Before folding down the rear seats

Do not fold down a rear seat when there are passengers sitting in the rear seats or when there is luggage placed on the rear seats.

■ After adjusting the seats

Observe the following precautions. Failure to do so may result in death or serious injury.

● Make sure that the seat and seatback are securely locked in position by

lightly rocking them back and forth.

● Second center seat: Make sure the seat is locked in place by trying to

shake the seatback and lift up the rear part of the seat cushion.

● Check that the seat belts are not twisted or caught under the seat.

■ Caution while driving

Keep the console box closed. Injuries may result in the event of an accident or sudden braking.

■ When folding down the second seats

Do not fold the seatback forward with the luggage cover hooks attached.

■ Removed second center seat

Avoid putting heavy loads on the seat. The metallic seat pins may be damaged, and you may be unable to correctly reinstall the seat.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Head restraints are provided for all seats.

Front seats

Vertical adjustment

Pull the head restraints up.

Down

Push the head restraint down while pushing the lock release button.

Angle adjustment (if equipped)

Second seats

Pull the head restraints up.

Down

Push the head restraint down while pushing the lock release button.

When using the center seat, raise the head restraint from the stowed position.

Lock release button

Lock release buttons

Head restraints

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ When using the third seat head restraints

To use To fold

Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears.

Pull the head restraint up while pushing the lock release button.

■ Adjusting the height of the head restraints (except second center seat

and third seats)

■ Adjusting the rear center seat head restraint

Always raise the head restraint one level from the stowed position when using.

■ Removing the front and second seat outer head restraints

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

Align the head restraint with the installation holes and push it down to the lock position.

Press and hold the lock release button when lowering the head restraint.

■ Installing the front and second seat outer head restraints

■ Head restraint precautions

Observe the following precautions regarding the head restraints. Failure to do so may result in death or serious injury.

● Use the head restraints designed for each respective seat.

● Adjust the head restraints to the correct position at all times.

● After adjusting the head restraints, push down on them and make sure

they are locked in position.

● Do not drive with the head restraints removed.

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

Make sure that all occupants are wearing their seat belts before driving the vehicle.

■ Correct use of the seat belts

● Extend the shoulder belt so

that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.

● Position the lap belt as low as possible over the hips.

● Adjust the position of the seatback. Sit up straight and well back in the seat.

● Do not twist the seat belt.

■ Fastening and releasing the seat belt

Fastening the belt

Push the tab into the buckle until a clicking sound is heard.

Releasing the belt

Press the release button.

Release button

Seat belts

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Adjusting the height of the belt (front seats)

Down Up

Move the height adjuster up and down as needed until you hear a click.

Seat belt pretensioners (front seats)

The pretensioner helps the seat belt to quickly restrain the occupant by retracting the seat belt when the vehicle is subjected to certain types of severe frontal collision or a vehicle rollover.

Before driving

The pretensioner may not activate in the event of a minor frontal impact, a side impact or a rear impact.

■ Emergency locking retractor (ELR)

The retractor will lock the belt during a sudden stop or on impact. It may also lock if you lean forward too quickly. A slow, easy motion will allow the belt to extend so that you can move around fully.

■ Automatic locking retractor (ALR)

When a passenger's shoulder belt is completely extended and then retracted even slightly, the belt is locked in that position and cannot be extended. This feature is used to hold the child restraint system (CRS) firmly . To free the belt again, fully retract the belt and then pull the belt out once more. (P. 147)

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1-3. Adjustable components (seats, mirrors, steering wheel)

Obtain medical advice and wear the seat belt in the proper way. (P. 88)

Women who are pregnant should position the lap belt as low as possible over the hips in the same manner as other occupants. Extend the shoulder belt completely over the shoulder and position the belt across the chest. Avoid belt contact over the rounding of the abdominal area.

If the seat belt is not worn properly, not only a pregnant woman, but also the fetus could suffer death or serious injury as a result of sudden braking or a collision.

Pass the outer seat belts through the seat belt hangers and secure the seat belt plates to prevent the shoulder belts from being damaged.

Pass the outer seat belts through the seat belt hangers to help prevent the shoulder belts from being damaged.

■ Pregnant women

■ People suffering illness

Obtain medical advice and wear the seat belt in the proper way.

■ When not using the rear seat belts

Second seat belts

Third seat belts

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge.

■ Child seat belt usage

The seat belts of your vehicle were principally designed for persons of adult size.

● Use a child restraint system appropriate for the child, until the child

becomes large enough to properly wear the vehicle's seat belt. (P. 142)

● When the child becomes large enough to properly wear the vehicle's seat

belt, follow the instructions on P. 88 regarding seat belt usage.

■ Replacing the belt after the pretensioner has been activated

If the vehicle is involved in multiple collisions, the pretensioner will activate for the first collision, but will not activate for the second or subsequent collisions.

■ Seat belt extender

Before driving

Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident. Failure to do so may cause death or serious injury.

■ Wearing a seat belt

● Ensure that all passengers wear a seat belt.

● Always wear a seat belt properly.

● Each seat belt should be used by one person only. Do not use a seat belt

for more than one person at once, including children.

● Toyota recommends that children be seated in the rear seat and always

use a seat belt and/or an appropriate child restraint system.

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CAUTION

● Do not recline the seat any more than necessary to achieve a proper seat-

ing position. The seat belt is most effective when the occupants are sitting up straight and well back in the seats.

● Do not wear the shoulder belt under your arm.

● Always wear your seat belt low and snug across your hips.

■ When children are in the vehicle

Do not allow children to play with the seat belt. If the seat belt becomes twisted around a child’s neck, it may lead to choking or other serious injuries that could result in death. If this occurs and the buckle cannot be unfastened, scissors should be used to cut the belt.

■ Adjustable shoulder anchor

Always make sure the shoulder belt is positioned across the center of your shoulder. The belt should be kept away from your neck, but not falling off your shoulder. Failure to do so could reduce the amount of protection in an accident and cause death or serious injuries in the event of a sudden stop, sudden swerve or accident. (P. 89)

■ Seat belt pretensioners

● Do not place anything, such as a cushion, on the front passenger's seat.

Doing so will disperse the passenger's weight, which prevents the sensor from detecting the passenger's weight properly. As a result, the seat belt pretensioner for the front passenger's seat may not activate in the event of a collision.

● If the pretensioner has activated, the SRS warning light will come on. In

that case, the seat belt cannot be used again and must be replaced at your Toyota dealer.

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CAUTION

NOTICE

■ Seat belt damage and wear

● Do not damage the seat belts by allowing the belt, plate, or buckle to be

jammed in the door.

● Inspect the seat belt system periodically. Check for cuts, fraying, and loose

parts. Do not use a damaged seat belt until it is replaced. Damaged seat belts cannot protect an occupant from death or serious injury.

● Ensure that the belt and tab are locked and the belt is not twisted.

If the seat belt does not function correctly, immediately contact your Toyota dealer.

● Replace the seat assembly, including the belts, if your vehicle has been

involved in a serious accident, even if there is no obvious damage.

● Do not attempt to install, remove, modify, disassemble or dispose of the

seat belts. Have any necessary repairs carried out by your Toyota dealer. Inappropriate handling of the pretensioner may prevent it from operating properly resulting in death or serious injury.

■ Using a seat belt extender

● Do not wear the seat belt extender if you can fasten the seat belt without

the extender.

● Do not use the seat belt extender when installing a child restraint system

because the belt will not securely hold the child restraint system, increasing the risk of death or serious injury in the event of an accident.

● The personalized extender may not be safe on another vehicle, when

used by another person, or at a different seating position other than the one originally intended.

Before driving

■ When using a seat belt extender

When releasing the seat belt, press on the buckle release button on the extender, not on the seat belt. This helps prevent damage to the vehicle interior and the extender itself.

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

The steering wheel can be adjusted to a comfortable position.

Hold the steering wheel and press the lever down.

Adjust to the ideal position by moving the steering wheel horizontally and vertically.

After adjustment, pull the lever up to secure the steering wheel.

STEP

Steering wheel

■ Caution while driving

Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and an accident, resulting in death or serious injury.

■ After adjusting the steering wheel

Make sure that the steering wheel is securely locked. Otherwise, the steering wheel may move suddenly, possibly causing an accident and resulting in death or serious injury.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Glare from the headlights of vehicles behind can be reduced by using the following functions.

■ Manual anti-glare inside rear view mirror

Normal position Anti-glare position

■ Auto anti-glare inside rear view mirror

In automatic mode, sensors are used to detect the headlights of vehicles behind and the reflected light is automatically reduced.

Type A

Turns automatic mode on/off

The indicator comes on when automatic mode is turned on.

Vehicles without smart key system: The mirror will revert to automatic mode each time the engine switch is turned to the “ON” position.

Vehicles with smart key system: The mirror will revert to automatic mode each time the “ENGINE START STOP” switch is turned to IGNITION ON mode.

Anti-glare inside rear view mirror

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

Type B

Turns automatic mode on/off

The indicator comes on when automatic mode is turned on.

Vehicles without smart key system: The mirror will revert to automatic mode each time the engine switch is turned to the “ON” position.

Vehicles with smart key system: The mirror will revert to automatic mode each time the “ENGINE START STOP” switch is turned to IGNITION ON mode.

Adjusting the height of the rear view mirror

Adjust the height of the rear view mirror by moving it up and down.

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

To ensure that the sensors operate properly, do not touch or cover them.

■ To prevent sensor error (vehicles with auto anti-glare inside rear view

mirror)

■ Caution while driving

Do not adjust the position of the mirror while driving. Doing so may lead to mishandling of the vehicle and an accident, resulting in death or serious injury.

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

Mirror angle can be adjusted using the switches.

Select a mirror to adjust.

Left Right

Adjust the mirror.

Up Right Down Left

STEP

Outside rear view mirrors

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1-3. Adjustable components (seats, mirrors, steering wheel)

Folding back the mirrors

Push backward to fold the mirrors.

■ The outside rear view mirrors can be operated when

Vehicles without smart key system

The engine switch is in the “ACC” or “ON” position.

Vehicles with smart key system

The “ENGINE START STOP” switch is in ACCESSORY or IGNITION ON mode.

■ When the mirrors are fogged up (vehicles with outside rear view mirror

defoggers)

Turn on the mirror defoggers to defog the mirrors. (P. 289)

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

■ When driving the vehicle

Observe the following precautions while driving. Failing to do so may result in loss of control of the vehicle and cause an accident, resulting in death or serious injury.

● Do not adjust the mirrors while driving.

● Do not drive with the mirrors folded back.

● Both the driver and passenger side mirrors must be extended and properly

adjusted before driving.

■ When the mirror defoggers are operating (vehicles with outside rear

view mirror defoggers)

Do not touch the rear view mirror surfaces, as they can become very hot and burn you.

100