Note: Contin u in g research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of in structions.
E February, 2012 Taylor (Original Publication)
Updated May, 2012
All rights reserved.
080568-M
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Table of ContentsModel C722
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Section 1To the Installer
The following are general installation instructions.
For complete installation details, please see the
checkout card.
Installer Safety
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
cause severe injuries.
Site Preparation
Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or equipment have been
addressed.
This unit has many sharp edges that can
SOnly authorized Taylor service personnel
should perform installation and repairs on
the equipment.
SAuthorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
SAuthorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
SAuthorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
The main power supply(s) to the freezer
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
performance or damage to the equipment.
Note:Allrepairsmustbeperformedbyan
authorized Taylor Service Technician.
Air Cooled Units
The Model C722 air cooled unit requires a minimum
of 6” (152 mm) on the left and right sides and 0” on
the back. The C722 equipped with top air discharge
requires 6” (152 mm) on the left side, 0” on the right
side, and 0” on the back.
This will allow for adequate air flow across the
condenser. Failure to allow adequate clearance can
reduce the refrigeration capacity of the freezer and
possibly cause permanent damage to the
compressor.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70_-75_F(21_-24_C). The freezer
has successfully performed in high ambient
temperatures of 104_(40_C) at reduced capacities.
This unit must NOT beinstalledinanarea
where a water jet or hose can be used. NEVER use
a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
120411
Model C722To the Installer
1
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should
be taken in moving this equipment for any reason.
Two or more people are required to safely move this
unit. Failure to comply may result in personal injury
or equipment damage.
Uncrate the unit and inspect it for damage. Report
any damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
accordance with the existing local codes. Please
contact your local authorities.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Each unit requires one power supply for each data
label on the unit. Check the data label(s) on the
freezer for branch circuit overcurrent protection or
fuse, circuit ampacity, and other electrical
specifications. Refer to the wiring diagram provided
inside of the electrical box for proper power
connections.
Water Connections
(Water Cooled Units Only)
An adequate cold water supply must be provided
with a hand shut-off valve. On the underside of the
base pan or on the right side, two 3/8” I.P.S. water
connections for inlet and outlet are provided for easy
hook-up. 1/2” inside diameter water lines should be
connected to the machine. (Flexible lines are
recommended, if local codes permit.) Depending on
local water conditions, it may be advisable to install
a water strainer to prevent foreign substances from
clogging the automatic water valve. There will be
only one water “in” and one water “out” connection.
DO NOT install a hand shut-off valve on the water
“out” line! Water should always flow in this order:
First, through the automatic water valve; second,
through the condenser; and third, through the outlet
fitting to an opentrapdrain.
A back flow prevention device is
required on the incoming water connection side.
Please refer to the applicable National, State, and
local codes for determining the proper configuration.
Electrical Connections
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
DO NOT operate this freezer with larger
fuses than specified on the unit data label. Failure to
follow this instruction may result in electrocution or
damage to the machine.
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
Stationary appliances which are not
equipped with a power cord and a plug or another
device to disconnect the appliance from the power
source, must have an all-pole disconnecting device
with a contact gap of at least 3 mm installed in the
external installation.
In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC is the practical safeguarding of
persons and property from hazards arising from the
use of electricity. This code contains provisions
considered necessary for safety. In all other areas of
the world, equipment should be installed in
Appliances that are permanently connected
to fixed wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected or
not used for long periods, or during initial installation,
shall have protective devices such as a GFI, to
protect against the leakage of current, installed by
the authorized personnel to the local codes.
2
Model C722To the Installer
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not lighter than
ordinary polychloroprene or other equivalent
synthetic elastomer-sheathed cord (Code
designation 60245 IEC 57) installed with the proper
cord anchorage to relieve conductors from strain,
including twisting, at the terminals and protect the
insulation of the conductors from abrasion.
Beater Rotation
Refrigerant
In consideration of our environment, Taylor
proudly uses only earth friendly HFC refrigerants.
The HFC refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
non-flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
Beater rotation must be clockwise as viewed
looking into the freezing cylinder.
Note: The following procedures should be performed
by a trained service technician.
To correct the rotation on a three-phase unit,
interchange any two incoming power supply lines at
freezer main terminal block only.
To correct rotation on a single-phase unit, change
the leads inside the beater motor. (Follow the
diagram printed on the motor.)
Electrical connections are made directly to the
terminal block provided in the splice box.
Optional Carts
There are two optional carts available.
1.C20600-AFB: ADA compliant height cart,
not equipped with a door.
2.C20600-000: Standard height cart with
reversible front door panel and rear panel.
Note: If the door is required on the rear of the
cart instead of the front, the front door panel
and the rear panel can be reversed. To reverse
these panels, remove the five screws on each
panel. Reverse and reinstall the panels, making
sure all screws are reinstalled.
IMPORTANT! For safety purposes, the
freezer must be bolted to the cart using all 4
bolts. Failure to comply could result in personnel
injury and equipment damage.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
Use only R134a refrigerant that conforms to
the AHI standard 700 specification. The use of any
other refrigerant may expose users and operators to
unexpected safety hazards.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe,
apply ice packs and contact a physician
immediately.
Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery,
recycling, and reclaiming systems. If you have any
questions regarding these laws, please contact the
factory Service Department.
WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
moisture absorbent. When opening a refrigeration
system, the maximum time the system is open must
not exceed 15 minutes. Cap all open tubing to
prevent humid air or water from being absorbed by
the oil.
120514
Model C722To the Installer
3
Section 2To the Operator
Your freezer has been carefully engineered and
manufactured to give you dependable operation.
This unit, when properly operated and cared for, will
produce a consistent quality product. Like all
mechanical products, it will require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures
outlined in this manual are followed closely.
This Operator's Manual should be read before
operating or performing any maintenance on your
equipment.
Your Taylor freezer will NOT eventually compensate
for, and correct, any errors during the set-up or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that personnel responsible for the
equipment's operation, both assembly and
disassembly, go through these procedures together
in order to be properly trained and to make sure that
no confusion exists.
In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.
Note: Warranty is valid only if the parts are
authorized Taylor parts, purchased from an
authorized Taylor Distributor, and the required
service work is provided by an authorized Taylor
service technician. Taylor reserves the right to deny
warranty claims on equipment or parts if
non-approved parts or refrigerant were installed in
the machine, system modifications were performed
beyond factory recommendations, or it is determined
that the failure was caused by neglect or abuse.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.
The user is responsible for returning the product to
the appropriate collection facility, as specified by the
local code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
Compressor Warranty Disclaimer
The refrigeration compressors on this machine are
warranted for the term indicated on the warranty
card accompanying this machine. However, due to
the Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerants are being advertised as drop-in
replacements for numerous applications. It should
be noted that, in the event of ordinary service to this
machine's refrigeration system, only the refrigerant
specified on the affixed data label should be
used. The unauthorized use of alternate refrigerants
will void your compressor warranty. It will be the
owner's responsibility to make this fact known to any
technician he employs.
It should also be noted that Taylor does not warrant
the refrigerant used in its equipment. For example, if
the refrigerant is lost during the course of ordinary
service to this machine, Taylor has no obligation to
either supply or provide its replacement either at
billable or unbillable terms. Taylor does have the
obligation to recommend a suitable replacement if
the original refrigerant is banned, obsoleted, or no
longer available during the five year warranty of the
compressor.
Taylor will continue to monitor the industry and test
new alternates as they are being developed. Should
a new alternate prove, through our testing, that it
would be accepted as a drop-in replacement, then
the above disclaimer would become null and void.
To find out the current status of an alternate
refrigerant as it relates to your compressor warranty,
call the local Taylor Distributor or the Taylor Factory.
Be prepared to provide the Model/Serial Number of
the unit in question.
4
Model C722To the Operator
Section 3Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the freezer and its parts. Taylor has
gone to extreme efforts to design and manufacture
built-in safety features to protect both you and the
service technician. As an example, warning labels
have been attached to the freezer to further point
out safety precautions to the operator.
To Operate Safely:
IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may damage the
machine and its components. Component
damage will result in part replacement expense
and service repair expense.
DO NOT operate the freezer without
reading this Operator Manual. Failure to follow this
instruction may result in equipment damage, poor
freezer performance, health hazards, or personal
injury.
Per IEC 60335-1 and its part 2 standards,
“This appliance is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning
the use of the appliance by a person responsible for
their safety.”
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
SDO NOT operate the freezer unless it is
properly grounded.
SDO NOT operate the freezer with larger
fuses than specified on the freezer data
label.
SAll repairs must be performed by an
authorized Taylor service technician. The
main power supplies to the machine must
be disconnected prior to performing any
repairs.
SCord Connected Units: Only Taylor
authorized service technicians may install a
plug on this unit.
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source, must have an
all-pole disconnecting device with a contact
gap of at least 3 mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
DO NOT use a water jet to clean or rinse
the freezer. Failure to follow these instructions may
result in serious electrical shock.
Model C722Safety
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
5
SDO NOT allow untrained personnel to
operate this machine.
SDO NOT operate the freezer unless all
service panels and access doors are
restrained with screws.
SDO NOT remove any internal operating
parts (examples: freezer door, beater,
scraper blades, etc.) unless all control
switches are in the OFF position.
Failure to follow these instructions may result in
severe personal injury to fingers or hands from
hazardous moving parts.
This unit has many sharp edges that can
cause severe injuries.
SDO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
SUSE EXTREME CAUTION when removing
the beater asssembly. The scraper blades
are very sharp.
SCAUTION-SHARP EDGES: Two people are
required to handle the cup/cone dispenser.
Protective gloves must be worn and the
mounting holes must NOT be used to lift or
hold the dispenser. Failure to follow this
instruction can result in personal injury to
fingers or equipment damage.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
the cleaning section of this manual for the proper
procedure to clean this unit.
DO NOT obstruct air intake and discharge openings:
The Model C722 air cooled unit requires a minimum
of 6” (152 mm) on the left and right sides and 0” on
the back. The C722 equipped with top air discharge
requires 6” (152 mm) on the left side, 0” on the right
side, and 0” on the back.
This will allow for adequate air flow across the
condenser. Failure to allow adequate clearance can
reduce the refrigeration capacity of the freezer and
possibly cause permanent damage to the
compressor.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70 - 75°F (21 - 24°C). The freezer
has successfully performed in high ambient
temperatures of 104°F (40°C) at reduced capacities.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of
1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.
120411
6
Model C722Safety
Notes:
Model C722Safety
7
Section 4Operator Parts Identification
Model C722
120507
Figure 1
8
Model C722Operator Parts Identification
Model C722 Exploded View Parts Identification
ITEMDESCRIPTIONPART NO.
1COVER-HOPPER-14 QT BLACK041682-BLA
2ORIFICE022465-100
3O-RING-3/8 OD X .070W016137
4TUBE A.-FEED-SS-5/32 HOLEX29429-2
5O-RING-.643 OD X .077W018572
6PANEL-REAR080162
7PANEL A.-SIDE RIGHTX68854
8PANEL A.-FRONTX68777
*A sample container of sanitizer is sent with the unit. For
reorders,orderStera Sheen part no. 055492 (100 2 oz.
packs) or Kay-5 part no. 041082 (200 packs).
**NotShown.
057167
Model C722Operator Parts Identification
Brushes
Figure 5
ITEMDESCRIPTIONPART NO.
1BLACK BRISTLE BRUSH013071
2DOUBLE END BRUSH013072
3WHITE BRISTLE BRUSH
To better communicate in the International arena,
symbols have replaced words on many of our
operator switches, function, and fault indicators.
Your Taylor equipment is designed with these
International symbols.
= STANDBY
= TOPPING HEATER-LEFT
The following chart identifies the symbol definitions.
= SELECT
=ON
=OFF
= UP ARROW
= DOWN ARROW
=AUTO
= TOPPING HEATER-RIGHT
Power Switch
When placed in the ON position, the power switch
allows control panel operation.
Fluorescent Display
The fluorescent display is located on the front
control panel. During normal operation, the display is
blank. The display is used to show menu options
and notifies the operator if a fault is detected. On
International models, the display will indicate the
temperature of the mix in the hopper.
= WASH
=MIXLOW
= MIX OUT
= MENU DISPLAY
=MIXPUMP
Indicator Lights
MIX LOW - When the MIX LOW symbolis
illuminated, the mix hopper has a low supply of mix
and should be refilled as soon as possible.
MIX OUT - When the MIX OUT
illuminated, the mix hopper has been almost
completely exhausted and has an insufficient supply
of mix to operate the freezer. At this time, the AUTO
mode is locked out and the freezer will be placed in
the STANDBY mode. To initiate the refrigeration
system, add mix to the mix hopper and touch the
AUTO symbol
begin operation.
Optional feature: Some freezers are equipped with
rear indicator lights.
16
. The freezer will automatically
symbol is
Model C722Important: To the Operator
Standby Symbol
Reset Mechan ism
During long “No Sale” periods, the unit can be
placed into the Standby mode. This maintains
product temperatures below 40°F (4.4°C) in both the
hopper and the freezing cylinder, and helps prevent
overbeating and product breakdown.
To activate Standby, select the STANDBY key or
enter the access code for the Manager Menu and
select the Standby Mode option (see pages 19 and
22). The STANDBY symbol
indicating the Standby feature has been activated.
Note: To resume normal operation, press the
AUTO symbol
product in the freezing cylinder will be at serving
viscosity.
. When the unit cycles off, the
will illuminate,
Wash Symbol
The WASH symbolwill illuminate when it is
touched. This indicates beater motor operation. The
STANDBY or AUTO modes must be cancelled first
to activate the WASH mode.
Auto Symbol
The AUTO symbolwill illuminate when it is
touched. This indicates that the refrigeration system
has been activated. In the AUTO mode, the WASH
or STANDBY functions are automatically cancelled.
The reset buttons are located in the left side panel of
the machine. They protect the beater motors from
an overload condition. Should an overload occur, the
reset mechanism will trip. To properly reset the
freezer, place the power switch in the OFF position.
Press the reset button firmly. Turn the power switch
to the ON position. Touch the WASH symbol
observe the freezer's performance.
WARNING: Do not use metal objects to
press the reset button. Failure to comply may
result in severe personal injury or death.
If the beater motor is turning properly, touch the
WASH symbol
AUTO symbol
freezer shuts down again, contact your authorized
service technician.
to cancel the cycle. Touch the
to resume normal operation. If the
and
Adjustable Draw Handle
This unit features an adjustable draw handle to
provide the best portion control, giving a better,
consistent quality to your product and controlling
costs. The draw handle should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)
of product by weight per 10 seconds. To INCREASE
the flow rate, tighten the screw. To DECREASE the
flow rate, loosen the screw. (See Figure 8.)
Note: An indicating light and an audible tone will
sound whenever a mode of operation has been
selected. To cancel any function, touch the key
again. The light and the mode of operation will shut
off.
Topping Heater Symbols
The TOPPING HEATER symbols are not functional
on the Model C722.
Model C722Important: To the Operator
17
Figure 8
Operating Screen Descriptions
The fluorescent display located in the center of the
control panel is normally blank during the daily
operation of the machine. The display is activated
when the SEL symbol or the Manager's Menu is
selected. The display screen will also alert the
operator of specific faults detected by the control.
Power Up
When the machine is powered, the control system
will initialize to perform a system check. The screen
will display “INITIALIZING”. There are four types of
data the system will check: LANGUAGE, SYSTEM
DATA, CONFIG DATA, and LOCKOUT DATA.
If the system detects corrupt data during
“Initializing.....”, the detected faults will be displayed
for acknowledgement after the “SAFETY TIMEOUT”
display, if the power switch is on. The faults may be
“CORRUPTED LANGUAGE,” CONFIG CRC ERR,”
“SYSTEM CRC ERR, “FAULT HISTORY,
”LOCKOUT CRC ERR,” or “POWER FAILURE.”
The SAFETY TIMEOUT screen will be displayed
with the alarm on for 60 seconds, or until any control
symbol is selected.
After the safety timeout has been completed and the
power switch is OFF, the following screen is
displayed. (See Figure 10.)
POWER SWITCH OFF
-=-=-=-=-=UNIT CLEANED
Figure 10
Power Switch ON
When the power switch is placed in the ON position,
the control panel touch keys become operative. The
fluorescent display will be either blank or will indicate
that the unit has been cleaned. (See Figure 11.)
Once the system has initialized, the number of days
remaining before the next required brush cleaning is
indicated on the control panel and the SAFETY
TIMEOUT screen is displayed with the alarm turned
on. (See Figure 9.)
SAFETY TIMEOUT
ANY KEY ABORTS
Figure 9
UNIT CLEANED
Figure 11
Brush Clean Counter
The Brush Clean Counter (item 9 on page 15) will
display the number of hours since the freezer was
last brush cleaned. After hour 99, it will change to a
letter and a number (example: A0, A1, ... B0, B1,
etc.).
18
Model C722Important: To the Operator
Manager's Menu
Entering Access Code
The Manager's Menu is used to enter the operator
function displays. To access the Menu, touch the
center of the CONE symbol
on the right side of the machine. The arrow symbols,
the SEL symbol, and the CONE symbol
when the ACCESS CODE screen is displayed.
(See Figure 12.)
Figure 12
In the Menu program, the arrow symbols and the
SEL symbol will function as menu keys.
on the control panel
will be lit
With the ACCESS CODE screen on the display, use
the SEL symbol to set the first code number in the
cursor position. When the correct number is
selected, touch the SEL symbol to move the cursor
to the next number position. (See Figure 13.)
ENTER ACCESS CODE
83 0 9
__
Figure 13
Continue to enter the proper access code numbers
(8309) until all four numbers are displayed, and then
touch the SEL symbol. The Manager's menu list will
display on the screen, provided the correct access
code is entered.
If an incorrect number is entered for the access
code, the display will exit the Menu program when
the SEL symbol is selected. (See Figure 14.)
UP ARROW - increases the value above the cursor
and is used to scroll upward in text displays.
DOWN ARROW - decreases the value above the
cursor and is used to scroll downward in text
displays.
SEL - advances the cursor position to the right and
is used to select menu options.
Note: The machine will continue operation in the
mode it was in when the menu was selected.
However, the control keys will not be lit and are
non-functional when the Manager's Menu is
displayed.
Figure 14
Model C722Important: To the Operator
19
Menu Options
Touch the ARROW symbols to move up or down
through the Menu. Select a Menu option by touching
the SEL symbol. Exit the Menu program by selecting
EXIT FROM MENU or touch the CONE symbol
.
Reset Counters
ARE YOU SURE?
Yes
>No
Figure 16
The following menu options are listed in the
Manager's Menu.
EXIT FROM MENU
SERVINGS COUNTER
SET CLOCK
AUTO START TIME
STANDBY MODE
MIX LEVEL AUDIBLE
FAULT DESCRIPTION
FAULT HISTORY
LOCKOUT HISTORY
SYSTEM INFORMATION
CURRENT CONDITIONS
NET SERVICE PIN
Selecting “EXIT FROM MENU” will exit the
Manager's Menu and then return the control panel
symbols to normal operation.
The SERVINGS COUNTER screen is used to reset
the servings counter to zero. (Note: The SERVINGS
COUNTER automatically resets to zero when the
machine is brush cleaned.) (See Figure 15.)
The SET CLOCK option allows the Manager to
adjust the control clock date and time. The date and
time may only be changed after the freezer has
been manually cleaned, but before it has been
placed in the AUTO or STANDBY mode. The
following message will be displayed if the SET
CLOCK option is selected when the machine is not
in a brush clean state. (See Figure 17.)
SET CLOCK
12:012/10/2012
NO CHANGES ALLOWED
Press Any Key
Figure 17
To change the date or time, select the SET CLOCK
option in the menu. Touch the UP arrow symbol to
advance the arrow from “Exit” to “Change”, and then
touch the SEL symbol to select the Change option.
(See Figure 18.)
SET CLOCK
12:012/10/2012
Change
>Exit
Figure 18
SERVINGS COUNTER
00 0
> Next
Figure 15
Reset the SERVINGS COUNTER by selecting the
SEL symbol to advance to the next screen. Select
the UP arrow symbol to move the arrow (>) to YES
and touch the SEL symbol. The servings counter will
reset to zero and exit back to the Manager's Menu.
(See Figure 16.)
Change the time by touching the UP arrow with the
cursor under the hour position. Move the cursor to
the minutes position by touching the SEL symbol.
Once the correct minutes are entered, touch the
SEL symbol to advance the cursor to the month.
(See Figure 19.)
SET CLOCK
:012/10/2012
12
>Exit
Figure 19
20
Model C722Important: To the Operator
Enter the correct month, day, and year. After they
have been entered, touch the SEL symbol to
advance to the DAYLIGHT SAVING TIME (DST)
screen. (See Figure 20.)
DAYLIGHT SAVING TIME
ENABLED
>Enable
Disable
Pressing the UP or DOWN symbol will move the
arrow to the appropriate week for the start of DST.
Pressing the SEL symbol next to the appropriate
week will display the following screen. Press the UP
or DOWN symbol to move the arrow to the
appropriate month for the end of DST.
(See Figure 24.)
DST END MONTH
Figure 20
Pressing the UP or DOWN arrow symbols will move
the arrow to “Enable” or “Disable”. Pressing the SEL
symbol next to “Disable” selects that option and
returns to the Manager Menu. Pressing the SEL
symbol next to “Enable” selects that option and
displays the second screen. (See Figure 21.)
MAR Second Sunday
NOV First Sunday
Change
>Exit
Figure 21
If the correct Sunday for the time change is not
displayed, then “Change” should be selected.
Pressing the SEL symbol with the arrow next to
“Change” displays the third screen. Press the UP or
DOWN symbol to move the arrow to the appropriate
month for the start of DST. (See Figure 22.)
DST START MONTH
>MAR
APR
MAY
Figure 22
Pressing the SEL symbol with the arrow next to the
appropriate month will display the following screen.
(See Figure 23.)
>NOV
DEC
Figure 24
Pressing the SEL symbol next to the appropriate
month will display the following screen. Press the
UP or DOWN symbol to move the arrow to the
appropriate week for the end of DST.
(See Figure 25.)
DST END WEEK
>FirstSunday
Second Sunday
Third Sunday
Figure 25
Pressing the SEL symbol with the arrow by the
appropriate week will select that setting and return to
the Manager's Menu.
The AUTO START TIME option allows the Manager
to set the time of day at which the machine
automatically enters the AUTO mode from the
STANDBY mode. The machine must be in the
STANDBY mode in order to AUTO start at the
programmable time. The AUTO START TIME can
also be disabled and require starting the AUTO
mode manually. (See Figure 26.)
DST START WEEK
>Second Sunday
Third Sunday
Fourth Sunday
>Disable
Figure 23
Model C722Important: To the Operator
21
AUTO START TIME
DISABLED
Enable
Figure 26
Enable the AUTO START TIME by selecting the UP
arrow symbol to move the arrow to “Enable.” Touch
the SEL symbol to advance to the next screen.
(See Figure 27.)
AUTO START TIME
00:00
>Exit
Change
Figure 27
Program the AUTO START TIME by selecting the
UP arrow symbol to move the arrow to “Change.”
Touch the SEL symbol to advance to the next
screen. (See Figure 28.)
AUTO START TIME
:00
00
Figure 28
The MIX LEVEL AUDIBLE option, when enabled,
will alert the operator with an audible tone when
there is a mix low or mix out condition. The following
screen is displayed upon selecting this option.
(See Figure 30.)
MIX LEVEL AUDIBLE
ENABLED
>Enable
Disable
Figure 30
Disable the audible tone feature by selecting the
DOWN arrow symbol to move the arrow to
“Disable.” Select the SEL symbol to save the new
setting and return to the Manager's Menu. The
control panel icons for Mix Low and Mix Out will light
as the mix level drops in the hopper but the audible
tone will be disabled.
Use the arrow symbols to program the AUTO
START TIME by increasing or decreasing the hour
setting above the cursor. Touch the SEL symbol to
advance the cursor and program the minutes
setting. Select the SEL symbol to return to the
previous screen with the new time setting displayed.
Select the SEL symbol to exit the screen and return
to the Manager's Menu.
The STANDBY option is used to manually place
either side of the machine in the Standby mode
during long, no draw periods. Select the STANDBY
screen from the Menu. Touch the SEL symbol to
activate Standby.
Discontinue Standby operation by exiting the
Manager's Menu and selecting the AUTO mode.
(See Figure 29.)
STANDBY MODE
LEFT
RIGHT
>Exit
Figure 29
The FAULT DESCRIPTION screen lists any faults
detected by the control and allows the Manager to
clear them from the system. Faults are displayed on
the second and/or third line. (See Figure 31.)
Pressing the SEL symbol displays the next fault or
returns to the Manager's Menu if no other faults
exist. Pressing the SEL symbol any time faults are
displayed will clear corrected faults upon returning to
the Manager's Menu. Press the Menu symbol to
return to the Manager's Menu.
22
Model C722Important: To the Operator
The FAULT HISTORY screen displays a history of
the last 100 faults. Page numbers are displayed in
the upper right-hand corner. Page 1 contains the
most recent fault. Use the arrow symbols to cycle
through the history pages. The date and time of the
event are displayed on the second line. The third
line displays the reason for the fault.
(See Figure 32.)
FAULT HISTORY1
02/27/1212:58
HPCO COMPRESSOR
>Exit
Figure 32
The LOCKOUT HISTORY screen displays a history
of the last 100 hardlocks, brush clean dates, etc.
(See Figure 33.)
LOCKOUT HISTORY
02/27/1212:58
<HPR THERM FAIL
>Exit
Figure 33
Use the arrow symbols to advance forward or
backward to view each screen. The following list
indicates the variable messages that may appear.
Press the SEL key to return to the Manager's Menu.
Note: If no fault was found, the message will state,
“NO FAULT FOUND”.
Faults Occurring While in AUTO or
Standby Mode
BEATER OVERLOAD - Place the power switch in
the OFF position. Wait 5 minutes for the machine to
cool. Press the beater reset button firmly. Place the
power switch in the ON position and restart in
AUTO.
HPCO COMPRESSOR - Place the power switch in
the OFF position. Wait 5 minutes for the machine to
cool. Place the power switch in the ON position and
restart in AUTO.
L - R HPR Therm Fail - The hopper thermistor
failed. Call for service.
L - R BRL Therm Fail - The freezing cylinder
thermistor failed. Call for service.
L - R HPR>59F (15C) - The mix temperature in the
hopper exceeded 59_F(15_C).
L - R BRL>59F (15C) - The mix temperature in the
freezing cylinder exceeded 59_F(15_C).
L - R HPR>45F (7C) AFTER 1 HR - The mix
temperature in the hopper was above 45_F(7_C)
more than one hour.
L - R BRL>45F (7C) AFTER 1 HR - The mix
temperature in the freezing cylinder was above 45_F
(7_C) more than one hour.
L - R HPR>41F (5C) AFTER 4 HR - The mix
temperature in the hopper was above 41_F(5_C)
more than four hours.
L - R BRL>41F (5C) AFTER 4 HR - The mix
temperature in the freezing cylinder was above 41_F
(5_C) more than four hours.
L-RHPR>41F(5C)AFTERPF-The mix
temperature in the hopper was above 41_F(5_C)
more than four hours, following a power failure.
L - R BRL>41F (5C) AFTER PF - The mix
temperature in the freezing cylinder was above 41_F
(5_C) more than four hours, following a power
failure.
Note: Refer to your local health codes regarding
temperature recommendations for procedures to
follow if these fault screens appear.
Model C722Important: To the Operator
23
The SYSTEM INFORMATION is displayed on three
separate screens. The first screen contains the
control and software version installed in the
machine. (See Figure 34.)
The CURRENT CONDITIONS screen displays the
current viscosity, and the hopper and barrel
temperatures. Press the SEL or MENU symbols to
return to the Manager's Menu. (See Figure 37.)
SOFTWARE VERSION
C722 CONTROL UVC4
VERSION V00.00.000
> Next
Figure 34
Touch the SEL symbol to advance to the next
system information screen containing the software
language version. (See Figure 35.)
Language
V3.00 English
> Next
Figure 35
Touch the SEL symbol to advance to the third
system information screen containing the model bill
of material and machine serial number. Touching the
SEL symbol again will return to the Manager's
Menu. (See Figure 36.)
B.O.M. C700000000
S/NK0000000
VISC0.00.0
HOPPER41.041.0
BARREL41.041.0
Figure 37
The NET SERVICE PIN screens allows the
Manager to initialize a network connection for
networking kitchens. (See Figure 38.)
NET SERVICE PIN
ARE YOU SURE?
Yes
>No
Figure 38
Use the arrow symbols to move the arrow up or
down. Pressing the SEL symbol with the arrow next
to “No” will return to the Manager's Menu. Pressing
the SEL symbol with the arrow next to “Yes” will
connect to the network if a gateway card is
connected.
> Next
Figure 36
Note: If “Yes” is selected, it may take a few
moments for the memory to clear and the defaults to
load. The display may show the message
“COMMUNICATIONS FAILURE” during this time.
24
Model C722Important: To the Operator
Section 6Operating Procedures
The Model C722 is a medium capacity soft serve
machine. Mix is stored in the hoppers. The unit is
equipped with a three spout door and two 2.8 quart
(2.7 liter) capacity freezing cylinders.
We begin our instructions at the point where we
enter the store in the morning and find the parts
disassembled and laid out to air dry from the
previous night's cleaning.
These opening procedures will show you how to
assemble the parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation
to serve your first portion.
If you are disassembling the machine for the first
time or need information to get to this starting point
in our instructions, turn to page 36, “Disassembly”,
and start there.
Assembly
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube).
Step 3
Heavily lubricate the inside portion of the boot seal.
Also lubricate the flat end of the boot seal that
comes in contact with the rear shell bearing.
Step 4
Apply an even coat of lubricant to the shaft.
DO NOT lubricate the hex end.
Figure 39
Note: To ensure that mix does not leak out of the
back of the freezing cylinder, the middle section of
the boot seal should be convex or extend out from
the seal. If the middle section of the boot seal is
concave or extending into the middle of the seal,
turn the seal inside out.
MAKE SURE THE POWER SWITCH IS IN
THE “OFF” POSITION! Failure to follow this
instruction may result in severe personal injury from
hazardous moving parts.
Step 1
Lubricate the groove on the beater drive shaft.
Step 2
Slide the beater drive shaft boot seal over the small
end of the beater drive shaft and engage into the
groove on the shaft.
Model C722Operating Procedures
25
Figure 40
Step 5
Insert the beater drive shaft through the rear shell
bearing in the freezing cylinder and engage the hex
end firmly into the drive coupling.
Figure 41
USE EXTREME CAUTION when handling
the beater assembly. The scraper blades are very
sharp and may cause injury.
Note: Scraper blades should be replaced every 3
months.
Note: The hole on the scraper blade must fit
securely over the pin to prevent costly damage.
Step 7
Holding the rear blade on the beater, slide it into the
freezing cylinder halfway. Install the front scraper
blade over the front holding pin. (See Figure 43.)
Step 6
Before installing the beater assembly, check the
scraper blades for any nicks or signs of wear. If any
nicks are present, or if the blades are worn, replace
both blades.
If the blades are in good condition, install the
scraper blade clips over the scraper blades. Place
the rear scraper blade over the rear holding pin on
the beater. (See Figure 42.)
Figure 42
Figure 43
Step 8
Install the beater shoes. (See Figure 44.)
Figure 44
26
Model C722Operating Procedures
Step 9
Slide the beater assembly the rest of the way into
the freezing cylinder.
Make sure the beater assembly is in position over
the drive shaft by turning the beater slightly until the
beater is properly seated. When in position, the
beater will not protrude beyond the front of the
freezing cylinder. (See Figure 45.)
Step 11
Slide the front bearings over the baffle rods. The
flanged edges should be against the door. DO NOT
lubricate the gaskets or front bearings.
Slide the two o-rings into the grooves on each prime
plug. Apply an even coat of Taylor Lube to the
o-rings and shafts.
Figure 45
Repeat these steps for the other side of the
machine.
Step 10
To assemble the freezer door, place the door
gaskets into the grooves on the back of the freezer
door.
Figure 47
Step 12
Insert the prime plugs into the holes in the top of the
freezer door, and push down.
Figure 46
Model C722Operating Procedures
27
Figure 48
Step 13
To install the freezer door, insert the baffle rods
through the beaters in the freezing cylinders.
Figure 49
With the door seated on the freezer studs, install the
handscrews. Use the long handscrews on the top
and the short handscrews on the bottom. Tighten
them equally in a criss-cross pattern to insure the
door is snug.
Figure 51
Step 16
Insert the draw valves from the bottom until the slot
in each draw valve comes into view.
Step 14
Slide the three o-rings into the grooves of each
standard draw valve. Slide the H-ring and o-ring into
the grooves of the center draw valve. Lubricate the
H-ring and o-rings.
Figure 50
Step 15
Lubricate the inside of the freezer door spouts, top
and bottom.
Figure 52
Step 17
Position each draw handle with the adjustment
screw facing down. Slide the fork of each draw
handle into the slot of each draw valve, starting from
the right.
Figure 53
28
Model C722Operating Procedures
Step 18
Slide the pivot pin through the draw handles as the
handles are inserted into the draw valves.
Figure 54
Note: This freezer features three adjustable draw
handles to provide portion control, giving a better
consistent quality to your product and controlling
costs. The draw handle should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 g. to
213 g.) of product by weight per 10 seconds.
Step 19
Snap the design caps over the bottom of the door
spouts.
Figure 56
Step 20
Slide the drip pan into the hole in the front panel.
To INCREASE the flow rate, tighten the screw. To
DECREASE the flow rate, loosen the screw.
Figure 55
Figure 57
Step 21
Install the front drip tray and splash shield under the
door spouts.
Figure 58
Model C722Operating Procedures
29
Mix Pump Assembly
Step 1
Inspect the rubber pump parts. O-rings and gasket
must be in 100% good condition for the pump and
entire machine to operate properly. The o-rings and
gasket cannot properly serve their intended function
if nicks, cuts, or holes in the material are present.
Replace any defective parts immediately and
discard the old.
Step 2
Assemble the piston. Slide the red o-ring into the
groove of the piston. DO NOT lubricate the o-ring.
(See Figure 59.)
Step 4
Insert the piston into the retaining pin hole end of the
pump cylinder. (See Figure 61.)
Figure 61
Step 5
Assemble the valve cap. Slide the o-ring into the
groove of the valve cap. DO NOT lubricate the
o-ring. (See Figure 62.)
Figure 59
Step 3
Apply a thin layer of lubricant to the inside of the
pump cylinder at the retaining pin hole end. (See
Figure 60.)
Figure 60
Figure 62
Step 6
Slide the pump valve gasket into the holes on the
cap. DO NOT lubricate the gasket. (See Figure 63.)
Figure 63
30
Model C722Operating Procedures
Step 7
Insert the valve body cap into the hole in the mix
inlet adapter. (See Figure 64.)
The adapter must be positioned into the notch
located at the end of the pump cylinder.
Step 9
Secure the pump parts in position by sliding the
retaining pin through the cross holes located at one
end of the pump cylinder. (See Figure 66.)
Figure 64
Step 8
Insert the mix inlet assembly into the pump cylinder.
(See Figure 65.)
Figure 65
Figure 66
Note: The head of the retaining pin should be
located at the top of the pump when installed.
Step 10
Assemble the feed tube assembly. Slide the check
ring into the groove of the feed tube.
(See Figure 67.)
Figure 67
120507
Model C722Operating Procedures
31
Step 11
Install one red o-ring on each end of the mix feed
tube, and thoroughly lubricate. (See Figure 68.)
Figure 68
Step 14
Install the hex end of the drive shaft into the drive
hub at the rear wall of the mix hopper.
(See Figure 70.)
Figure 70
Note: For ease in installing the pump, position the
ball crank of the drive shaft in the 3 o'clock position.
Repeat these steps for the other side of the
machine.
Step 12
Lay the pump assembly, pump clip, cotter pin, mix
feed tube, and the agitator in the bottom of the mix
hopper for sanitizing.
Step 13
Slide the large black o-ring and the two smaller
black o-rings into the grooves on the drive shaft.
Thoroughly lubricate the o-rings and shaft. DO NOT
lubricate the hex end of the shaft. (See Figure 69.)
Sanitizing
Step 1
Prepare a pail of cleaning/sanitizing solution with an
active chlorine concentrate of 100 - 200 PPM (parts
per million). USE WARM WATER AND FOLLOW
THE MANUFACTURER'S SPECIFICATIONS.
Step 2
Pour sanitizing solution over all the parts in the
bottom of the mix hopper and allow it to flow into the
freezing cylinder. (See Figure 71.)
Figure 69
Figure 71
Note: You have just sanitized the mix hopper and
parts; therefore, be sure your hands are clean and
sanitized before proceeding with these instructions.
32
Model C722Operating Procedures
Step 3
While the solution is flowing into the freezing
cylinder, take particular care to brush-clean the mix
level sensing probe, the mix hopper, the mix inlet
hole, the air/mix pump, the pump clip, the mix feed
tube, the cotter pin, and the agitator.
Step 4
Install the pump assembly at the rear of the mix
hopper. To position the pump on the drive hub, align
the drive hole in the piston with the drive crank of
the drive shaft. Secure the pump in place by slipping
the pump clip over the collar of the pump, making
sure the clip fits into the grooves in the collar.
(See Figure 72.)
Figure 72
Step 6
Prepare another pail of cleaning/sanitizing solution
with an active chlorine concentrate of 100 - 200
PPM. USE WARM WATER AND FOLLOW THE
MANUFACTURER'S SPECIFICATIONS.
Step 7
Pour the sanitizing solution into the mix hopper.
Step 8
Brush the exposed sides of the hopper.
Step 9
Place the power switch in the ON position.
Step 10
Touch the WASH symbol
. This will cause the
sanitizing solution in the freezing cylinder to be
agitated. Wait at least 5 minutes before proceeding
with these instructions.
Step 11
With an empty pail beneath the door spouts, raise
the prime plug and touch the PUMP symbol
.
Step 12
When a steady stream of sanitizing solution is
flowing from the prime plug opening in the bottom of
the freezer door, open the draw valve. Momentarily
open the center draw valve to sanitize the center
door spout. Draw off the remaining sanitizing
solution.
Step 5
Install the pump end of the mix feed
tube and secure with the cotter pin. Failure to
follow this instruction could result in sanitizer
spraying on the operator. (See Figure 73.)
Figure 73
Step 13
Once the sanitizer stops flowing from the door
spout, touch the WASH and PUMP symbols
and close the draw valve.
Step 14
Place the agitator on the agitator drive shaft
housing.
Figure 74
120507
Model C722Operating Procedures
33
Note: If the agitator should stop turning during
normal operation, with sanitized hands, remove
agitator from agitator drive shaft housing and brush
clean with sanitizing solution. Install the agitator
back onto the agitator drive shaft housing.
Repeat these steps for the other side of the
machine.
Note: Be sure your hands are clean and
sanitized before proceeding with these
instructions.
Priming
Note: Use only FRESH MIX when priming the
freezer.
Step 1
Place an empty mix pail beneath the door spouts.
With the prime plug in the UP position, pour 2-1/2
gallons (9.5 liters) of FRESH mix into the mix hopper
and allow it to flow into the freezing cylinder.
Step 4
When mix stops bubbling down into the freezing
cylinder, remove the cotter pin from the outlet fitting
of the mix pump. Insert the outlet end of the mix
feed tube into the mix inlet hole in the mix hopper.
Place the inlet end of the mix feed tube into the
outlet fitting of the mix pump. Secure with cotter pin.
Figure 75
Step 5
Select the AUTO symbol
Note: The brush clean counter will start at this time.
Step 6
Fill the hopper with fresh mix and place the mix
hopper cover in position.
Repeat these steps for the other side of the
machine.
.
Manual Brush Cleaning
This Procedure Must Be Completed Every Day
Step 2
Open the draw valve to remove all sanitizing
solution. When only fresh mix is flowing, close the
draw valve.
Step 3
Once a steady stream of mix starts to flow from the
prime plug opening in the bottom of the freezer door,
push the prime plug down.
120507
ALWAYS FOLLOW LOCAL HEALTH CODES.
To disassemble the Model C722, the following items
will be needed:
STwo cleaning and sanitizing pails
SSanitizer/Cleaner
SNecessary brushes (provided with freezer)
SSingle service towels
34
Model C722Operating Procedures
Draining Product From The
Freezing Cylinder
Step 1
With a pail beneath the door spouts, open the draw
valve. Touch the WASH and PUMP symbols
IMPORTANT! DO NOT allow the pump to keep
running when the draw valve is closed.
Excessive pressure will build up causing
product to spurt out when the draw valve is
opened.
Drain the product from the freezing cylinder and the
mix hopper.
Step 2
When the flow of product stops, touch the WASH
and PUMP symbols
and PUMP modes. Close the draw valve.
Step 3
Remove the agitator, cotter pin, mix feed tube, pump
clip and the assembled air/mix pump.
, cancelling the WASH
Note: Do not brush clean the mix inlet hole while
the machine is in the WASH mode.
Step 2
With a mix pail beneath the door spouts, raise the
prime plug and touch the WASH symbol
.
Step 3
When a steady stream of rinse water is flowing from
the prime plug opening in the bottom of the freezer
door, open the draw valve. Drain all the rinse water
from the door spout. Close the draw valve and push
the prime plug down.
Step 4
Touch the WASH symbol,
mode.
Step 5
Repeat this procedure using clean, warm water, until
the water being discharged is clear.
Repeat these steps for the other side of the
machine.
cancelling the Wash
.
Repeat these steps for the other side of the
machine.
Rinsing
Step 1
Pour two gallons (7.6 liters) of cool, clean water into
the mix hopper. With the white hopper brush, scrub
the mix hopper, the mix level sensing probe, and the
outside of the agitator drive shaft housing. Using the
double ended brush, brush clean the mix inlet hole.
(See Figure 76.)
Hopper Cleaning
Step 1
Prepare a pail of cleaning/sanitizing solution with an
active chlorine concentrate of 100 - 200 PPM. USE
WARM WATER AND FOLLOW THE MANUFACTURER'S SPECIFICATIONS.
Step 2
With the prime plug pushed down, pour the cleaning
solution into the hopper. Allow the solution to flow
into the freezing cylinder.
Step 3
Using the white hopper brush, clean the mix hopper,
the mix level sensing probes, and the outside of the
agitator drive shaft housing. Using the double ended
brush, clean the mix inlet hole. (Note: Do not brush
clean the mix inlet hole while the machine is in the
Wash mode.)
Step 4
Touch the WASH symbol
cleaning solution in the freezing cylinder to come in
contact with all areas of the freezing cylinder. Wait
at least 5 minutes before proceeding with these
instructions.
. This will cause the
Step 5
Figure 76
Model C722Operating Procedures
Place an empty pail beneath the door spouts.
35
Step 6
Raise the prime plug.
Step 7
When a steady stream of cleaning solution is flowing
from the prime plug opening in the bottom of the
freezer door, open the draw valve. Draw off all the
solution.
Step 8
Once the cleaning solution stops flowing from the
door spout, close the draw valve and the prime plug.
Step 9
Touch the WASH symbol
mode.
Repeat these steps on the other side of the
machine.
, cancelling the Wash
Disassembly
Step 6
Remove the pump drive shafts from the drive hubs
in the rear wall of the mix hoppers. (See Figure 77.)
Figure 77
Step 7
Remove the two small o-rings and one large o-ring
from each pump drive shaft.
MAKE SURE THE POWER SWITCH IS IN
THE “OFF” POSITION! Failure to follow this
instruction may result in severe personal injury from
hazardous moving parts.
Step 1
Remove the handscrews, freezer door, beaters,
scraper blades, and drive shafts with drive shaft
seals from the freezing cylinders.
Step 2
Remove the scraper blade clips from the scraper
blades.
Step 3
Remove the drive shaft seal from each drive shaft.
Step 4
From each pump cylinder, remove the retaining pin,
mix inlet adaptor, valve cap, pump gasket, and the
piston. Remove the o-ring from the piston and valve
cap.
Step 5
Remove the freezer door gaskets, front bearings,
pivot pin, draw handles, draw valves, prime plugs,
and design caps. Remove the o-rings from the draw
valves.
Step 8
Remove the front drip tray and splash shield.
Step 9
Remove all drip pans. Take them to the sink for
cleaning. (See Figure 78.)
Figure 78
Note: If the drip pans are filled with an excessive
amount of mix, it is an indication that the drive shaft
seal(s) or o-ring(s) should be replaced or properly
lubricated.
36
Model C722Operating Procedures
Brush Cleaning
Step 1
Prepare a sink with cleaning/sanitizing solution with
an active chlorine concentrate of 100 - 200 PPM.
USE WARM WATER AND FOLLOW THE
MANUFACTURER'S SPECIFICATIONS. Make sure
all brushes provided with the freezer are available
for brush cleaning.
Step 2
Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Be sure to brush all surfaces and
holes, especially the holes in the pump components
and the draw valve holes in the freezer door.
Rinse all parts with clean, warm water. Place the
parts on a clean, dry surface to air dry overnight.
Step 3
Return to the freezer with a small amount of
cleaning solution. Using the black brush, clean the
rear shell bearing at the back of each freezing
cylinder. (See Figure 79.)
Step 4
Using the black brush, clean the drive hub opening
in the rear wall of each mix hopper. (See Figure 80.)
Figure 80
Step 5
Wipe all exterior surfaces of the freezer with a clean,
sanitized towel.
Note: The brush clean counter will reset to zero at
this time.
Figure 79
Model C722Operating Procedures
37
Section 7Important: Operator Checklist
During Cleaning and Sanitizing
ALWAYS FOLLOW LOCAL HEALTH CODES.
Cleaning and sanitizing schedules are governed
by federal, state, or local regulatory agencies,
and must be followed accordingly. If the unit
has a “Standby mode”, it must not be used in
lieu of proper cleaning and sanitizing
procedures and frequencies set forth by the
ruling health authority. The following check
points should be stressed during the cleaning
and sanitizing operations.
CLEANING AND SANITIZING MUST BE
PERFORMED DAILY.
Troubleshooting Bacterial Count
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
j 2. Use all brushes supplied for thorough
cleaning. The brushes are specially designed
to reach all mix passageways.
j 3. Use the white bristle brush to clean the mix
inlet hole which extends from the mix hopper
down to the rear of the freezing cylinder.
j 4. Use the black bristle brush to thoroughly
clean the rear shell bearing located at the rear
of the freezing cylinder and the drive hub
opening in the rear wall of the mix hopper. Be
sure there is a generous amount of cleaning
solution on the brush.
j 5. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may
damage the parts and too weak of a solution
will not do an adequate job of cleaning or
sanitizing.
j 6. The temperature of mix in the mix hopper and
walk-in cooler should be below 40_F(4.4_C).
j 7. Discard remaining mix from the freezer during
“Cleaning Procedures”.
Regular Maintenance Checks
j 1. Replace scraper blades that are nicked or
damaged. Before installing the beater
assembly, be certain that scraper blades are
properly attached to the helix.
j 2. Check the rear shell bearing for signs of wear
(excessive mix leakage in rear drip pan) and
be certain it is properly cleaned.
j 3. Using a screwdriver and cloth towel, keep the
rear shell bearing and the female hex drive
socket clean and free of lubricant and mix
deposits.
j 4. Dispose of o-rings and seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
j 5. Follow all lubricating procedures as outlined in
“Assembly”.
j 6. If your machine is air cooled, check the
condensers for accumulation of dirt and lint.
Dirty condensers will reduce the efficiency
and capacity of the machine. Condensers
should be cleaned monthly with a soft brush.
Never use screwdrivers or other metal probes
to clean between the fins.
Note: For machines equipped with an air
filter, it will be necessary to vacuum clean the
filters on a monthly schedule.
Caution: Always disconnect
electrical power prior to cleaning the
condenser. Failure to follow this instruction
may result in electrocution.
j 7. If your machine is water cooled, check the
water lines for kinks or leaks. Kinks can occur
when the machine is moved back and forth for
cleaning or maintenance purposes.
Deteriorated or cracked water lines should be
replaced only by an authorized Taylor
distributor.
38
Model C722Important: Operator Checklist
Winter Storage
If the place of business is to be closed during the
winter months, it is important to protect the freezer
by following certain precautions, particularly if the
building is subject to freezing conditions.
Disconnect the freezer from the main power source
to prevent possible electrical damage.
On water cooled freezers, disconnect the water
supply. Relieve pressure on the spring in the water
valve. Use air pressure on the outlet side to blow out
any water remaining in the condenser. This isextremely important. Failure to follow this
procedure may cause severe and costly damage to
the refrigeration system.
Your local Taylor Distributor can perform this winter
storage service for you.
Wrap detachable parts of the freezer such as
beater, blades, drive shaft, and freezer door, and
place them in a protected dry place. Rubber trim
parts and gaskets can be protected by wrapping
them with moisture-proof paper. All parts should be
thoroughly cleaned of dried mix or lubrication which
attract mice and other vermin.
It is recommended that an authorized service
technician perform winter storage draining, to insure
all water has been removed. This will guard against
freezing and rupturing of the components.
Model C722Important: Operator Checklist
39
Section 8Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDYPAGE
REF.
1. No product is being
dispensed.
a. Low on mix. The MIX
OUT light is on.
b. The power switch is in the
OFF position.
c. Machine not in AUTO
mode.
d. Beater motor is out on
reset. The BEATER
OVERLOAD message
displayed.
e. The pump motor is off on
internal overload.
f. Feed tube or check ring
not properly installed.
g. Butterfat buildup in the
pump.
a. Add mix to mix hopper.
Return to AUTO mode.
b. Turn power switch ON
and select AUTO.
c. Select AUTO and allow
machine to cycle off
before drawing product.
d. Turn machine off. Press
the reset button. Restart
the machine in AUTO.
e. Turn the power switch off.
Remove, clean, and
reinstall the mix pump.
Allow at least two minutes
for the pump control to
reset.
f. Make sure feed tube and
rubber check ring are
properly installed.
g. Carefully remove the mix
pump, clean and reinstall.
34
33
34
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31, 34
36
h. Freeze-up in mix inlet
hole.
i. The mix pump ball crank
is broken.
2. No control panel functions
(power switch is ON).
3. The product is too soft.a. Draw rate is set too fast.a. Adjust draw rate:
a. Machine is unplugged.a. Plug into wall receptacle.
b. Circuit breaker OFF or
blown fuse.
40
h. Call an authorized service
technician.
i. Call an authorized service
technician.
b. Turn the breaker ON or
replace the fuse.
5 to 7-1/2 oz. (142 g. to
213 g.) of product by
weight in 10 seconds.
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29
Model C722Important: Operator Checklist
PROBLEMPROBABLE CAUSEREMEDYPAGE
REF.
4. The product is too thick.a. Freezing cylinder not
primed correctly.
b. Air/mix pump incorrectly
assembled.
c. The viscosity control is set
too cold.
d. Freeze-up in mix inlet
hole.
5. The mix in the hopper is
too warm.
a. Hopper cover is not in
position.
b. Agitator is not installed.b. Clean, sanitize, and install
c. The hopper temperature is
out of adjustment.
6. The mix in the hopper is
too cold.
7. Mix Low and Mix Out
probes are not
a. The hopper temperature is
out of adjustment.
a. Milkstone build-up in the
hopper.
functioning.
a. Drain the freezing cylinder
and reprime the machine.
b. Follow assembly
procedures carefully.
c. Call an authorized service
technician.
d. Call an authorized service
technician.
a. Clean and sanitize hopper
cover and place in
position.
the agitator.
c. Call an authorized service
technician.
a. Call an authorized service
technician.
a. Clean hoppers thoroughly.
34
30
---
---
34
33
---
---
37
8. The mix pump will not
operate.
9. Product is collecting on
top of the freezer door.
10. Excessive mix leakage
from the bottom of door
spout.
a. The pump motor is off on
internal overload.
a. The top o-ring on draw
valve is improperly
lubricated or is worn.
a. Bottom o-ring on draw
valve is improperly
lubricated or is worn.
a. Turn the power switch off.
Remove, clean, and
reinstall the mix pump.
Allow at least two minutes
for the pump control to
reset.
a. Lubricate properly or
replace the o-ring.
a. Lubricate properly or
replace the o-ring.
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28
28
Model C722Important: Operator Checklist
41
PROBLEMPROBABLE CAUSEREMEDYPAGE
REF.
11. Excessive mix leakage
into the drip pan.
12. The drive shaft is stuck in
the drive coupling.
a. The seal on drive shaft is
improperly lubricated or is
a. Lubricate properly or
replace the seal.
worn.
b. The seal is installed
b. Install correctly.
inside-out on the drive
shaft.
c. Inadequate lubrication of
c. Lubricate properly.
the drive shaft.
d. The drive shaft and beater
assembly work forward.
d. Call an authorized service
technician.
e. Worn rear shell bearing.e. Call an authorized service
technician.
f. Gear box out of alignment.f. Call an authorized service
technician.
a. Mix and lubricant collected
in drive coupling.
b. Rounded corners of drive
shaft, drive coupling, or
a. Brush clean the rear shell
bearing area regularly.
b. Call an authorized service
technician.
both.
c. Gear box is out of
alignment.
c. Call an authorized service
technician.
25
25
25
---
---
---
37
---
---
13. The freezing cylinder
walls are scored.
14. The product makes a
popping sound when
drawn.
a. Missing or worn front
bearing.
b. Broken freezer door baffle
a. Install or replace the front
bearing.
b. Replace freezer door.
rod.
c. Broken beater pins.c. Replace beater assembly.
d. Beater assembly is bent.d. Replace beater assembly.
e. Gear box is out of
alignment.
e. Call an authorized service
technician.
a. Draw rate is set too fast.a. Adjust draw rate:
5 to 7-1/2 oz. (142 g. to
213 g.) of product by
weight in 10 seconds.
b. Pump assembled
incorrectly.
b. Assemble and lubricate
according to instructions
in this manual.
c. Freezing cylinder not
primed correctly.
c. Drain the freezing cylinder
and reprime the machine.
27
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26
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---
29
30
34
42
Model C722Important: Operator Checklist
Section 9Parts Replacement Schedule
PART DESCRIPTIONEVERY 3 MONTHSEVERY 6 MONTHSANNUALLY
Scraper BladeX
Drive Shaft SealX
Freezer Door GasketX
Front BearingX
Front Beater ShoesX
Design CapsX
Draw Valve O-RingX
Mix Feed Tube O-RingX
Pump O-RingX
Prime Plug O-RingX
Pump Valve GasketX
Mix Feed Tube Check RingX
Pump Drive Shaft O-RingX
White Bristle Brush, 3” x 7”Inspect & Replace