TANDBERG EX90 User Manual

TANDBERG
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
EX90 User Guide
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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Thank you for choosing
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
TANDBERG!
Your TANDBERG EX90 has been designed to give you many years of safe, reliable operation.
Our main objective with this User Guide is to address your goals and needs. Please let us know how well we succeeded!
The web interface of the EX90 is treated in detail in the Administrator Guide, which is available for download separately.
May we recommend that you visit the TANDBERG web site regularly for updated versions of this Administrator Guide.
The guide can be found on http://www. tandberg.com/docs.
Introduction ....................................................................... 3
Intellectual Property Rights .........................................................................4
Trademark ................................................................................................................... 4
Disclaimer ...................................................................................................................4
Copyright Notice .................................................................................................. 4
Safety Instructions ..............................................................................................5
Water and Moisture ............................................................................................5
Cleaning ....................................................................................................................... 5
Ventilation ................................................................................................................... 5
Lightning ...................................................................................................................... 5
Dust ..................................................................................................................................5
Vibration ....................................................................................................................... 5
Power Connection and Hazardous Voltage ................................. 5
Servicing ......................................................................................................................5
Accessories ..............................................................................................................6
Communication Lines ......................................................................................6
Environmental Issues ........................................................................................ 6
Digital User Guides ............................................................................................6
European Environmental Directives.....................................................6
Waste Handling ..................................................................................................... 6
Information for Recyclers .............................................................................. 6
Connecting the EX90 ....................................................... 8
Rear sockets access ......................................................................................... 9
The EX90 parts ..................................................................................................... 9
Connecting ...............................................................................................................9
Connecting for use as PC screen ........................................................ 9
Connecting a PC to the unit .....................................................................10
Use as PC screen ............................................................................................. 10
Setting the screen resolution ................................................................. 10
Using an external monitor to show presentations ................10
Using the EX90 ............................................................... 11
Camera adjustments .....................................................................................12
Use as document camera ......................................................................... 12
inTouch controller—initial view .............................................................13
Initial settings—before you begin ......................................................14
Calling someone by dialing......................................................................15
Calling someone using Recent calls ................................................16
Calling someone using My contacts................................................ 17
Calling someone using the Phone book ......................................18
Search the Phone book, then call .......................................................19
Phone book matters .......................................................................................20
Adding someone to My contacts from call lists
or the Phone book ....................................................................................20
Entering a new contact manually ..................................................20
Editing in My contacts .............................................................................20
Calling more than one ................................................................................... 21
Call transfer ............................................................................................................22
Sharing presentations ..................................................................................22
Receiving calls .....................................................................................................23
Do not disturb .......................................................................................................23
Far end camera control ................................................................................23
Receiving another call while already in a call ...........................23
The settings—using inTouch ......................................... 24
Setting the TANDBERG EX90 in standby ....................................25
Shutting down the TANDBERG EX90..............................................25
Reverting to factory default settings ................................................25
Changing background image on inTouch ...................................25
Entering the Settings menus ..................................................................26
Call settings ........................................................................................................... 27
Date, time & location .......................................................................................28
Ringtone & sound settings ........................................................................29
Display settings ..................................................................................................30
Camera control & settings.........................................................................31
IP settings ................................................................................................................ 32
H.323 settings ......................................................................................................33
SIP settings ............................................................................................................34
System information .........................................................................................35
Call status ................................................................................................................36
The web interface ........................................................... 37
Entering the web interface ........................................................................38
Upgrade software .............................................................................................39
Advanced configuration ..............................................................................39
Upgrade software .............................................................................................39
Call .................................................................................................................................39
XML files ....................................................................................................................39
Log files ......................................................................................................................39
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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CHAPTER 1
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
INTRODUCTION
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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Intellectual Property Rights

What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
This User Guide and the Products to which it pertains contain information that is proprietary to TANDBERG and its licensors.
Information regarding the Products is found in the Administrator guide for this product, which is available for download separately. Further information can be found in the Administrator Guide for this product.
This User Guide may be reproduced in its entirety, including all copyright and intellectual property notices, in limited quantities in connection with the use of the Products. Except for the limited exception set forth in the previous sentence, no part of this User Guide may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG Requests for such permission should be addressed to tandberg@tandberg.com.

Trademark

Trademarks used in this document are the property of their respective holders.
COPYRIGHT © 2010, TANDBERG All rights reserved.
TANDBERG Philip Pedersens vei 20 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234 E-mail: tandberg@tandberg.com
Copyright Notice
The product covered by this User Guide is protected under copyright, patent, and other intellectual property rights of various jurisdictions. This product is Copyright © 2010, TANDBERG All rights reserved. This product includes copyrighted software licensed from others.
A document describing the copyright notices and the terms and conditions of use can be found at: http://www.tandberg.com/docs.
IMPORTANT: USE OF THIS PRODUCT IS SUBJECT IN ALL CASES TO THE COPYRIGHT RIGHTS AND THE TERMS AND CONDITIONS OF USE REFERRED TO ABOVE. USE OF THIS PRODUCT CONSTITUTES AGREEMENT TO SUCH TERMS AND CONDITIONS.
This unit makes use of photos provided by Fotolia. These photos are copyright © Fotolia. The following photographers have contributed:
Anette Linnea Rasmussen Alex Bramwell Stephen Coburn Eric Gevaert Stephen Coburn Stocksnapper Yurok Aleksandrovich ordus Sven Taubert Bas Meelker Paylessimages Vilnis

Disclaimer

The specifications for the Products and the information in this document are subject to change at any time, without notice, by TANDBERG .
Every effort has been made to supply complete and accurate information in this User Guide, however, TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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Safety Instructions
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Keep this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near water—for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication lines, line power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms.
Dust
Do not operate the apparatus in areas with high concentration of dust.
Vibration
Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power Connection and Hazardous Voltage
• The product may have hazardous voltage inside.
• Never attempt to open this product, or any peripherals connected to the product,
where this action requires a tool.
• This product should always be powered from an earthed power outlet.
• Never connect attached power supply cord to other products.
• In case any parts of the product has visual damage never attempt to connect main
power, or any other power source, before consulting service personnel
• The plug connecting the power cord to the product/power supply serves as the
main disconnect device for this equipment. The power cord must always be easily accessible.
• Route the power cord so as to avoid it being walked on or pinched by items
placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
• Do not tug the power cord.
• If the provided plug does not fit into your outlet, consult an electrician.
• Never install cables, or any peripherals, without first unplugging the device from its
power source.
Servicing
Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Unplug the apparatus from its power source and refer servicing to qualified personnel under the following conditions:
• If the power cord or plug is damaged or frayed.
• If liquid has been spilled into the apparatus.
• If objects have fallen into the apparatus.
• If the apparatus has been exposed to rain or moisture
• If the apparatus has been subjected to excessive shock by being dropped.
• If the cabinet has been damaged.
• If the apparatus seems to be overheated.
• If the apparatus emits smoke or abnormal odor.
• If the apparatus fails to operate in accordance with the operating instructions.
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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Accessories
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
Use only accessories specified by the manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to report a gas leak in the vicinity of the leak.
Environmental Issues
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.
Our products have either none or few consumable parts (chemicals, toner, gas, paper).
TANDBERG Environmental Policy Environmental stewardship is important to our culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
Our environmental objectives are to:
• Develop products that reduce energy consumption, CO
congestion.
emissions, and traffic
2
• Provide products and services that improve quality of life for our customers.
• Produce products that can be recycled or disposed of safely at the end of product
life.
• Comply with all relevant environmental legislation.
Digital User Guides
TANDBERG is pleased to announce that we have replaced the printed versions of our video systems user guides with digital versions available on the TANDBERG/ TANDBERG web site: http://www.tandberg.com/docs. The environmental benefits of this are significant. The user guides can still be printed locally, whenever needed.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC
(WEEE—Waste Electrical and Electronic Equipment) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of waste electrical and electronic equipment sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is in landfill or incinerated. TANDBERG has implemented necessary process changes to comply with the European WEEE Directive (2002/96/EC) and the European RoHS Directive (2002/95/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate recycling systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG/TANDBERG video products products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or visit our web page http://www.tandberg.com/recycling if you need more information on the collection and recycling system in your area.
Information for Recyclers
As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after 13 August 2005.
Please contact TANDBERG/TANDBERG and provide the following details for the product for which you would like to receive recycling information:
• Model number of TANDBERG product
• Your company’s name
• Contact name
• Address
• Telephone number
• E-mail
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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537mm
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
172mm
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
567mm
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CHAPTER 2
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface

CONNECTING THE EX90

D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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Connecting the TANDBERG EX90
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
Connect the cables as shown. Sockets are located behind the rear cover. If you have one LAN connection only—and need that for your PC—the TANDBERG EX90 has a built in Gigabit ethernet switch that enables you to connect your PC to the TANDBERG EX90 to access the LAN through the TANDBERG EX90.

Rear sockets access

Remove cover to get access to the connector sockets.
The cover is vented in the lower left corner (external view) due to the rear mounted loudspeaker.
When mounting the cover back on, make sure the vents are where the speaker is (as shown).

The EX90 parts

Camera with built-in privacy shutter.
Cover vents
Pull out
Sockets
Connect headphones and external microphone here.

Connecting

  
Connect your PC here if you need to share a single LAN connection with the EX90.
Connect your TANDBERG EX90 to the LAN.
USB socket (for future use).
Connect the inTouch controller.
HDMI In (inner socket) and HDMI Out* (outer socket).
Connect power here.
* HDMI out is used when connecting an extra monitor (typically for presentations)—see the next
page for more.

Connecting for use as PC screen

Your TANDBERG EX90 has an HD display, which also may serve as your PC screen.
Connect your PC to the sockets on the rear panel as shown below.
The inTouch controller
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
Connect your PC video to  and PC audio to
A resolution of 1920 × 1200 is recommended. For a list of other screen resolutions supported, see “Setting the screen resolution” on page 10.
9
Calling another (optional feature) Calling another (optional feature)
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface

Connecting a PC to the unit Setting the screen resolution

Your TANDBERG EX90 has an HD display, which also may serve as your PC screen. Connect your PC to the sockets on the rear panel as shown below. For optimal PC image quality, digital output (DVI) from the PC is recommended. If both DVI and HDMI are connected, a Source button appears in the setup menu on the inTouch to let you select which source to use as PC screen.
Connect your PC video to  and PC audio to

Use as PC screen

A resolution of 1920 × 1200 is recommended. However, other resolutions may also be used as shown in the below tables.
Digital input via DVI
1920 × 1200 (recommended) 1920 × 1080 1776 × 1000 (not full screen) 1680 × 1050 1600 × 1200 (not full screen) 1440 × 9 00 1400 × 1050 (not full screen) 1280 × 1024 (not full screen) 1280 × 960 (not full screen) 1280 × 80 0 1280 × 768 (not full screen) 1280 × 720 (not full screen) 1152 × 648 (not full screen) 1024 × 768 (not full screen) 960 × 600 (not full screen) 800 × 600 (not full screen)
Analog input via DVI
1920 × 1200 (recommended)
1680 × 1050 1600 × 1200 (not full screen) 1440 × 9 00
1280 × 1024 (not full screen)
1024 × 768 (not full screen)
800 × 600 (not full screen)
Screen resolution must be set via the web interface, using the Video Output HDMI [1] Resolution setting. For details on this, see the TANDBERG EX90
Administrator Guide, which is available separately for download.

Using an external monitor to show presentations

Your TANDBERG EX90 has an HD display, which also may serve as your PC screen. Connect your PC to the sockets on the rear panel as shown above.
Your TANDBERG EX90 will serve as your PC screen outside calls. In a call tap View desktop to see the desktop.
Your desktop is not exposed to the other side.
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
You may connect an external monitor to your TANDBERG EX90 to have it work with two monitors at the same time. The second monitor can be configured to show presentations instead of having everything on a single screen.
To enable the use of a second monitor the system must be configured for it. This is done via the web interface using the Video DefaultPresentationSource setting. Doing so is described in the TANDBERG EX90 Administrator Guide which is available separately for download .
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CHAPTER 3
What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface

USING THE EX90

D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
11

Camera adjustments Use as document camera

What’s in this Guide?
Connecting EX90
Using EX90
The Settings
Web interface
Tilt the camera as shown to use it as a document camera. Image is automatically turned upside down, so that both parties will
The camera can be tilted mechanically in vertical direction.
see the document correctly.
Turn the circumference to activate the privacy shutter.
D 14724.02 TANDBERG EX90 User Guide (TC3.1) June 2010
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