Sony STR-DN860, STR-DN1060 Service manual

SERVICE MANUAL

Sony Corporation

Published by Sony EMCS (Malaysia) PG Tec

STR-DN860/DN1060

MULTI CHANNEL AV RECEIVER

9-890-661-01

2015B80-1

2015.02

Ver. 1.0 2015.02

US Model

Canadian Model

AEP Model

UK Model

Australian Model

Taiwan Model

STR-DN860

– Continued on next page –

Photo: STR-DN1060

This receiver incorporates Dolby* Digital and Pro Logic Surround and the DTS** Digital Surround System. * Manufactured under license from Dolby Labo-

ratories. Dolby, Pro Logic, Surround EX, and the double-D symbol are trademarks of Dolby Laboratories.

** For DTS patents, see http://patents.dts.com.

Manufactured under license from DTS Licensing Limited. DTS, DTS-HD, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS-HD Master Audio is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

This receiver incorporates High-Definition Multimedia Interface (HDMI™) technology. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Apple, the Apple logo, AirPlay, iPad, iPhone, iPod, iPod classic, iPod nano, iPod touch, and Retina are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Air and iPad mini are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

All other trademarks and registered trademarks are of their respective holders. In this manual, ™ and ® marks are not specified.

“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.

Windows Media is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary.

The LDAC™ name and logo is a trademark of Sony Corporation.

“DSEE HX” is a trademark of Sony Corporation.

MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson.

“x.v.Color (x.v.Colour)” and “x.v.Color (x.v.Colour)” logo are trademarks of Sony Corporation.

“BRAVIA” is a trademark of Sony Corporation.

“PlayStation” is a registered trademark of Sony Computer Entertainment Inc.

“WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation.

MICROVAULT is a trademark of Sony Corporation.

WPA™ and WPA2™ are trademarks of Wi-Fi Alliance

The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance

MHL, Mobile High-Definition Link and the MHL Logo are trademarks or registered trademarks of MHL Licensing, LLC.

The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

The N Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.

Android™ is a trademark of Google Inc.

Google Play™ is a trademark of Google Inc.

Notice on End User License Agreement (EULA)

For details of the EULA for this product, see page 14. For details of the EULA for network services, please refer to [License agreement] in options menu on each network service icon. For details of the GPL, LGPL and other software licenses, please refer to [Software License Information] in [System Settings] of the [Setup] menu on this product.

This product contains software that is subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (“LGPL”). These establish that customers have the right to acquire, modify, and redistribute the source code of said software in accordance with the terms of the GPL or the LGPL.

The source code for the software used in this product is subject to the GPL and LGPL, and is available on the Web. To download, please access the following: URL: http://oss.sony.net/Products/Linux Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code.

End User License Information REAL END USER LICENSE

AGREEMENT (Taiwan models only)

1. End users are prohibited from modifying, translating, reverse engineering, decompiling, disassembling or using other means to discover the software developed by Real or otherwise replicate the functionality of the software, except to the extent that this restriction is expressly prohibited by applicable law.

2. Real disclaims all warranties and conditions, express and implied, including implied warranties or conditions of merchantability and fitness for a particular purpose; and effectively exclude all liability for indirect, special, incidental and consequential damages, including but not limited to lost profits or replacement systems.

SPECIFICATIONS

AUDIO POWER SPECIFICATIONS

POWER OUTPUT AND TOTAL HARMONIC DISTORTION: (US models only)

STR-DN1060: With 6 ohm loads, both channels driven, from 20 Hz – 20,000 Hz; rated 100 watts per channel minimum RMS power, with no more than

0.09% total harmonic distortion from 250 milliwatts to rated output.

STR-DN860: With 6 ohm loads, both channels driven, from 20 Hz – 20,000 Hz; rated 95 watts per channel minimum RMS power, with no more than

0.09% total harmonic distortion from 250 milliwatts to rated output.

Amplifier section

STR-DN1060 US, Canadian, Australian and Taiwan models

: Minimum RMS Output Power (6 ohms, 20 Hz – 20 kHz, THD 0.09%) 100 W + 100 W Stereo Mode Output Power (6 ohms, 1 kHz, THD 1%) 120 W + 120 W Surround Mode Output Power

(6 ohms, 1 kHz, THD 0.9%) 165 W per channel

STR-DN860 Minimum RMS Output Power

(6 ohms, 20 Hz – 20 kHz, THD 0.09%) 95 W + 95 W Stereo Mode Output Power

(6 ohms, 1 kHz, THD 1%) 110 W + 110 W Surround Mode Output Power

1)2)

(6 ohms, 1 kHz, THD 0.9%) 150 W per channel

Measured under the following conditions:

Area Power requirements

US, Canadian, Taiwan

120 V AC, 60 Hz

Australian, AEP, UK

230 V AC, 50 Hz

Reference power output for front, center,

surround, surround back and front high speakers. Depending on the sound field settings and the source, there may be no sound output.

Frequency response Analog 10 Hz – 100 kHz, +0.5/–2 dB (with

sound field and equalizer bypassed) Input Analog Sensitivity: 500 mV/50 kilohms S/N3): 105 dB (A, 500 mV4)) Digital (Coaxial) Impedance: 75 ohms S/N: 100 dB (A, 20 kHz LPF) Digital (Optical) S/N: 100 dB (A, 20 kHz LPF) Output (Analog) ZONE 2

Voltage: 2 V/1 kilohm SUBWOOFER Voltage: 2 V/1 kilohm Equalizer Gain levels ±10 dB, 1 dB step

INPUT SHORT (with sound field and equalizer

bypassed).

Weighted network, input level.

STR-DN1060 only.

FM tuner section

Tuning range US and Canadian models:

87.5 MHz – 108.0 MHz (100 kHz step) Other models:

87.5 MHz – 108.0 MHz (50 kHz step) Antenna (aerial) FM wire antenna (aerial) Antenna (aerial) terminals 75 ohms, unbalanced

Video section

Inputs/Outputs Video: 1 Vp-p, 75 ohms COMPONENT VIDEO*: Y: 1 Vp-p, 75 ohms P

B: 0.7 Vp-p, 75 ohms

PR: 0.7 Vp-p, 75 ohms 80 MHz HD Standby Through * STR-DN1060 only.

STR-DN860/DN1060

HDMI Video Input/Output (HDMI Repeater block)

STR-DN1060: HDMI IN SAT/CATV (MHL) and HDMI OUT A (TV) jacks support HDCP 2.2 protocol. STR-DN860: HDMI IN SAT/CATV (MHL) and HDMI TV OUT jacks support HDCP 2.2 protocol. HDCP 2.2 is newly enhanced copyright protection technology that is used to protect content such as 4K movies.

Format 2D

Frame

packing

Side-by-Side

(Half)

Over-Under

(Top-and-Bottom)

4096 × 2160p @ 59.94/60 Hz

–– –

4096 × 2160p @ 50 Hz

–– –

3840 × 2160p @ 59.94/60 Hz

–– –

3840 × 2160p @ 50 Hz

–– –

4096 × 2160p @ 23.98/24 Hz

2)4)

–– –

3840 × 2160p @ 29.97/30 Hz

2)4)

–– –

3840 × 2160p @ 25 Hz

2)4)

–– –

3840 × 2160p @ 23.98/24 Hz

2)4)

–– –

1920 × 1080p @ 59.94/60 Hz

–

1920 × 1080p @ 50 Hz

–

1920 × 1080p @ 29.97/30 Hz

1920 × 1080p @ 25 Hz

1920 × 1080p @ 23.98/24 Hz

1920 × 1080i @ 59.94/60 Hz

aa3)a

1920 × 1080i @ 50 Hz

aa3)a

1280 × 720p @ 59.94/60 Hz

1280 × 720p @ 50 Hz

1280 × 720p @ 29.97/30 Hz

1280 × 720p @ 23.98/24 Hz

720 × 480p @ 59.94/60 Hz

–– –

720 × 576p @ 50 Hz

–– –

640 × 480p @ 59.94/60 Hz

–– –

Supports YUV 4:2:0 / 8 bit format only.

Supports 8 bit format only.

These formats are also supported by MHL 2 and MHL 3

connection.

These formats are also supported by an MHL 3 connection.

MHL section

Supported MHL version Incorporates MHL 2 (front)*, MHL 3 (rear) Maximum current 900 mA * STR-DN1060 only.

iPhone/iPad/iPod section

DC 5V 1.0 A MAX

USB works with iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPhone 3GS, iPhone 3G, iPod touch (2nd through 5th generation), iPod classic, and iPod nano (3rd through 7th generation).

BLUETOOTH technology works with iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPhone 3GS, and iPod touch (4th and 5th generation).

AirPlay works with iPhone, iPad, and iPod touch with iOS 4.3.3 or later, Mac with OS X Mountain Lion or later, and PC with iTunes 10.2.2 or later.

You can use “SongPal” app with this receiver via BLUETOOTH or network connection.

You can only charge the iPhone/iPod when they are connected to the USB port while the receiver is turned on.

USB section

(USB) port:

Type A (For connecting USB memory)

NETWORK section

Ethernet LAN 100BASE-TX Wireless LAN Compatible standards: IEEE 802.11 a/b/g/n Security: WPA/WPA2-PSK, WEP Radio frequency:

2.4 GHz, 5 GHz

BLUETOOTH section

Communication system BLUETOOTH Speciﬁ cation version 3.0 Output BLUETOOTH Speciﬁ cation Power Class 1 Maximum communication range Line of sight approx. 30 m (98.4 feet)

Frequency band

2.4 GHz band (2.4000 GHz – 2.4835 GHz) Modulation method FHSS (Freq Hopping Spread Spectrum) Compatible BLUETOOTH proﬁ les

A2DP 1.2 (Advanced Audio Distribution Proﬁ le) AVRCP 1.5 (Audio Video Remote Control Proﬁ le) SPP (Serial Port Proﬁ le) Supported Codecs

SBC4), AAC, LDAC Transmission range (A2DP) 20 Hz – 20,000 Hz (Sampling frequency 44.1 kHz, 48 Hz,

88.2 kHz, 96 kHz)

The actual range will vary depending on factors such as

obstacles between devices, magnetic ﬁ elds around a microwave oven, static electricity, cordless phone, reception sensitivity, antenna’s performance, operating system, software application, etc.

BLUETOOTH standard proﬁ les indicate the purpose of BLUE-

TOOTH communication between devices.

Codec: Audio signal compression and conversion format

Subband Codec

General

Power requirements

Area Power requirements

US, Canadian, Taiwan

120 V AC, 60 Hz

Australian 230 V AC, 50 Hz

AEP, UK 230 V AC, 50/60 Hz

Power consumption 240 W Power consumption (during standby mode) STR-DN1060:

0.3 W (When [Control for HDMI], [Standby Through], [Remote Start], [Bluetooth Standby] and all zone power are set to [Off].)

0.8 W (When [Control for HDMI] is set to [On], and [Standby Through], [Remote Start], [Bluetooth Standby] and all zone power are set to [Off].)

1.7 W (When [Control for HDMI] and [Bluetooth Standby] are set to [On], and [Standby Through], [Remote Start] and all zone power are set to [Off].)

STR-DN860:

0.3 W (When [Control for HDMI], [Standby Through], [Remote Start] and [Bluetooth Standby] are set to [Off].)

0.5 W (When [Control for HDMI] is set to [On], and [Standby Through], [Remote Start] and [Bluetooth Standby] are set to [Off].)

1.7 W (When [Control for HDMI] and [Bluetooth Standby] are set to [On], and [Standby Through] and [Remote Start] are set to [Off].)

Dimensions (width/height/depth) (Approx.) STR-DN1060: 430 mm × 172 mm × 329.4 mm (17 in × 6 7/8 in × 13 in) including projecting parts and controls STR-DN860: 430 mm × 156 mm × 329.4 mm (17 in × 6 1/4 in × 13 in) including projecting parts and controls Mass (Approx.) STR-DN1060:

10.4 kg (22 lb 15 oz)

STR-DN860:

8.3 kg (18 lb 5 oz)

Design and speciﬁ cations are subject to change without notice.

Supplied accessories

• Startup Guide

• Help Guide

• Reference Guide (specifications and precautions)

• Remote control (1)

• R03 (size-AAA) batteries (2)

• Optimizer microphone (1)

• FM wire antenna (aerial) (1)

STR-DN860/DN1060

NOTES ON CHIP COMPONENT REPLACEMENT

• Never reuse a disconnected chip component.

•

Notice that the minus side of a tantalum capacitor may be damaged by heat.

SAFETY CHECK-OUT

After correcting the original service problem, perform the following safety check before releasing the set to the customer: Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.

LEAKAGE TEST

The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes.). Leakage current can be measured by any one of three methods.

1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’ instructions to use these instruments.

2. A battery-operated AC milliammeter. The Data Precision 245 digital multimeter is suitable for this job.

3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low-voltage scale. The Simpson 250 and Sanwa SH-63Trd are examples of a passive VOM that is suitable. Nearly all battery operated digital multimeters that have a 2 V AC range are suitable. (See Fig. A)

1.5 kΩ0.15 μF

AC voltmeter (0.75 V)

To Exposed Metal Parts on Set

Earth Ground

Fig. A. Using an AC voltmeter to check AC leakage.

SAFETY-RELATED COMPONENT WARNING!

COMPONENTS IDENTIFIED BY MARK 0 OR DOTTED LINE WITH MARK 0 ON THE SCHEMATIC DIAGRAMS AND IN THE PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY.

ATTENTION AU COMPOSANT AYANT RAPPORT

À LA SÉCURITÉ!

LES COMPOSANTS IDENTIFIÉS PAR UNE MARQUE 0 SUR LES DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES PIÈCES SONT CRITIQUES POUR LA SÉCURITÉ DE FONCTIONNEMENT. NE REMPLACER CES COMPOSANTS QUE PAR DES PIÈCES SONY DONT LES NUMÉROS SONT DONNÉS DANS CE MANUEL OU DANS LES SUPPLÉMENTS PUBLIÉS PAR SONY.

STR-DN860/DN1060

1. SERVICING NOTES ............................................. 5

2. DISASSEMBLY

2-1. Disassembly Flow ........................................................... 9

2-2. Case (Entry) (DN860) ..................................................... 10

2-3. Case (Stepup) (DN1060) ................................................ 10

2-4. Card WLAN/BT COMBO (DN860)............................... 11

2-5. Card WLAN/BT COMBO (DN1060)............................. 12

2-6. MB-1409 Board (DN860) ............................................... 13

2-7. MB-1409 Board (DN1060) ............................................. 14

2-8. Front Panel Section ......................................................... 15

2-9. Back Panel Section (DN860) .......................................... 16

2-10. Back Panel Section (DN1060) ........................................ 17

2-11. STANDBY Board, MAIN Board Section ....................... 18

2-12. MAIN Board ................................................................... 19

3. TEST MODE ............................................................ 20

4. FM TUNER CHECK ............................................. 28

5. TROUBLESHOOTING .......................................... 29

6. DIAGRAMS

6-1. Block Diagram - ANALOG AUDIO Section - ............... 35

6-2. Block Diagram - DIGITAL Section (1/2) - ..................... 36

6-3. Block Diagram - DIGITAL Section (2/2) - ..................... 37

6-4. Block Diagram - AMP Section - ..................................... 38

6-5. Block Diagram - ANALOG VIDEO/USB Section - ...... 39

6-6. Block Diagram - DIGITAL VIDEO Section - ................ 40

6-7. Block Diagram - DISPLAY/POWER Section - .............. 41

6-8. Printed Wiring Board

- MB-1409 Board - (Component side) - ......................... 43

6-9. Printed Wiring Board

- MB-1409 Board - (Conductor side) - ........................... 44

6-10. Schematic Diagram - MB-1409 Board (1/18) - .............. 45

6-11. Schematic Diagram - MB-1409 Board (2/18) - .............. 46

6-12. Schematic Diagram - MB-1409 Board (3/18) - .............. 47

6-13. Schematic Diagram - MB-1409 Board (4/18) - .............. 48

6-14. Schematic Diagram - MB-1409 Board (5/18) - .............. 49

6-15. Schematic Diagram - MB-1409 Board (6/18) - .............. 50

6-16. Schematic Diagram - MB-1409 Board (7/18) - .............. 51

6-17. Schematic Diagram - MB-1409 Board (8/18) - .............. 52

6-18. Schematic Diagram - MB-1409 Board (9/18) - .............. 53

6-19. Schematic Diagram - MB-1409 Board (10/18) - ............ 54

6-20. Schematic Diagram - MB-1409 Board (11/18) - ............ 55

6-21. Schematic Diagram - MB-1409 Board (12/18) - ............ 56

6-22. Schematic Diagram - MB-1409 Board (13/18) - ............ 57

6-23. Schematic Diagram - MB-1409 Board (14/18) - ............ 58

6-24. Schematic Diagram - MB-1409 Board (15/18) - ............ 59

6-25. Schematic Diagram - MB-1409 Board (16/18) - ............ 60

6-26. Schematic Diagram - MB-1409 Board (17/18) - ............ 61

6-27. Schematic Diagram - MB-1409 Board (18/18) - ............ 62

6-28. Printed Wiring Board

- MAIN Board - (Component side) - .............................. 63

6-29. Printed Wiring Board

- MAIN Board - (Conductor side) - ................................ 64

6-30. Schematic Diagram - MAIN Board (1/5) - ..................... 65

6-31. Schematic Diagram - MAIN Board (2/5) - ..................... 66

6-32. Schematic Diagram - MAIN Board (3/5) - ..................... 67

6-33. Schematic Diagram - MAIN Board (4/5) - ..................... 68

6-34. Schematic Diagram - MAIN Board (5/5) - ..................... 69

TABLE OF CONTENTS

6-35. Printed Wiring Boards - PANEL Section - ..................... 70

6-36. Schematic Diagram - PANEL Section - .......................... 71

6-37. Printed Wiring Board - DCDC Board - .......................... 72

6-38. Schematic Diagram - DCDC Board - ............................. 73

6-39. Printed Wiring Board - STANDBY Board - ................... 74

6-40. Schematic Diagram - STANDBY Board - ...................... 75

6-41. Printed Wiring Board - FRONTJACK Board - .............. 76

6-42. Schematic Diagram - FRONTJACK Board - ................. 76

6-43. Printed Wiring Board

- FRONT HDMI Board (DN1060) - ............................... 76

6-44. Schematic Diagram

- FRONT HDMI Board (DN1060) - ............................... 77

6-45. Printed Wiring Board - POWERKEY Board -................ 77

6-46. Schematic Diagram - POWERKEY Board - .................. 77

6-47. Printed Wiring Board - HP Board - ................................. 78

6-48. Schematic Diagram - HP Board - ................................... 78

7. EXPLODED VIEWS

7-1. Case Section .................................................................... 120

7-2. MB-1409 Board (DN860) ............................................... 121

7-3. MB-1409 Board (DN1060) ............................................. 122

7-4. Front Panel Section ......................................................... 123

7-5. Back Panel Section ......................................................... 124

7-6. Chassis Section (DN860) ................................................ 125

7-7. Chassis Section (DN1060) .............................................. 126

8. ELECTRICAL PARTS LIST .............................. 127

STR-DN860/DN1060

SECTION 1

SERVICING NOTES

UNLEADED SOLDER

Boards requiring use of unleaded solder are printed with the lead-free mark (LF) indicating the solder contains no lead. (Caution: Some printed circuit boards may not come printed with

the lead free mark due to their particular size)

: LEAD FREE MARK

Unleaded solder has the following characteristics.

• Unleaded solder melts at a temperature about 40 °C higher than ordinary solder.

Ordinary soldering irons can be used but the iron tip has to be

applied to the solder joint for a slightly longer time.

Soldering irons using a temperature regulator should be set to

about 350 °C. Caution: The printed pattern (copper foil) may peel away if

the heated tip is applied for too long, so be careful!

• Strong viscosity

Unleaded solder is more viscous (sticky, less prone to ﬂ ow)

than ordinary solder so use caution not to let solder bridges occur such as on IC pins, etc.

• Usable with ordinary solder

It is best to use only unleaded solder but unleaded solder may

also be added to ordinary solder.

NOTE OF REPLACING THE IC101, IC102, IC103, IC110, IC301, IC307, IC308, IC309, IC310, IC313, IC2001, IC3700 (DN860), IC5010, IC6000 (DN1060), IC6501, IC7100, IC7400 AND IC7440 ON THE MB-1409 BOARD

IC101, IC102, IC103, IC110, IC301, IC307, IC308, IC309, IC310, IC313, IC2001, IC3700 (DN860), IC5010, IC6000 (DN1060), IC6501, IC7100, IC7400 and IC7440 on the MB-1409 board cannot exchange with single. When these parts on the MB-1409 board are damaged, exchange the entire mounted board.

NOTE OF REPLACING THE IC1906, IC1912, IC1913, IC1914 AND IC1915 ON THE DCDC BOARD

IC1906, IC1912, IC1913, IC1914 and IC1915 on the DCDC board cannot exchange with single. When these parts on the DCDC board are damaged, exchange the entire mounted board.

NOTE OF REPLACING THE IC1236 ON THE MAIN BOARD

IC1236 on the MAIN board cannot exchange with single. When this part on the MAIN board is damaged, exchange the entire mounted board.

MODEL IDENTIFICATION –BACK PANEL–

Model

Part No.

DN1060: US, Canadian

4-547-190-0

[]

DN1060: AEP, UK

4-547-190-1

[]

DN1060: Australian

4-547-190-2

[]

DN860: US, Canadian

4-547-191-0

[]

DN860: AEP, UK

4-547-191-1

[]

DN860: Australian

4-547-191-2

[]

DN860: Taiwan

4-547-191-3

[]

NOTE OF REPLACING THE WLAN/BT COMBO CARD

When the WLAN/BT COMBO CARD is exchanged, the MAC address has been changed. Please print and cut out the following explanations, and return it with the unit that complete the repair.

MAC address of this receiver has been changed by this repair. The customer who use the MAC address ﬁ ltering function of connected access point equipment please set it again. MAC address is possible to conﬁ rm on the System Information. screen of this unit. Please refer to “Adjusting Settings”

---

> “Network

Settings” on the Help Guide for details.

Help Guide Links :

AEP, UK Models :

http://rd1.sony.net/help/ha/strdn10686/h_eu/

Except AEP, :

http://rd1.sony.net/help/ha/strdn10686/h_zz/

UK Models

Please check the basic operation for wired LAN, Wireless LAN and USB after the repair completed.

NOTE OF DELETING THE PRODUCT REGISTR ATION ON SEN (INTERNET MUSIC SERVICES)

It is needed to delete the product registration on SEN (INTERNET MUSIC SERVICES) by checking the “Device ID” which have 12 digits hexadecimal number. The procedure of checking “Device ID” can be followed as below:

1. Press [HOME] key of the remote commander, the message “HOME MENU” appears.

2. Select “Setup” and press [ENTER] key.

3. Select “System Settings” and press [ENTER] key.

4. Select “System Information” and press [ENTER] key.

5. Device ID will shown on the display.

Device ID: XXXX XXXX XXXX (12 digits hexadecimal

number).

If it is needed to delete the customer’s registration, please contact the Service Headquarter with Device ID information.

Part No.

STR-DN860/DN1060

NOTE OF REPLACING THE Q1550, Q1551, Q1600, Q1601, Q1650, Q1651, Q1700, Q1701, Q1750, Q1751, Q1800, Q1801, Q1850 AND Q1851 ON THE MAIN BOARD

Replacement of Q1550, Q1551, Q1600, Q1601, Q1650, Q1651, Q1700, Q1701, Q1750, Q1751, Q1800, Q1801, Q1850 and Q1851 on the MAIN board used in this unit requires L type screw driver.

L type screw driver (e.g Compact 90 degree right angled ratchet screwdriver (dr-05))

NOTE OF REPLACING THE IC1906, IC1911, IC1912, IC1913, IC1914 AND IC1915 ON THE DCDC BOARD

Replacement of IC1906, IC1911, IC1912, IC1913, IC1914 and IC1915 on the DCDC Board used in this unit required to unsolder the grounding wire on the DCDC Board.

Grounding wire

After replaced the IC1906, IC1911, IC1912, IC1913, IC1914 and IC1915, have to solder back the grounding wire on the DCDC Board properly before turn on the set (refer image provided below). (Caution: If insufﬁ cient solder occured for the grounding wire in DCDC Board, it may caused the set intermittent turn on/off and will spoil the MB Board)

NG (Insufficient solder)OK

Grounding wire area (Conductor View)

CAPACITOR ELECTRICAL DISCHARGE PROCESSING

When checking the board, for the electric shock prevention, connect the resistors to both ends of respective capacitors (C930 and C931 on the MAIN board) to discharge the capacitors.

800 /5 W

800

/5 W

C930C931

– MAIN Board (Conductor Side) –

STR-DN860/DN1060

If there is a malfunction, a message appears on the display panel. You can check the condition of the system by the message. If any problem persists, consult your nearest Sony dealer.

PROTECTOR

USB FAIL

Error messages

The receiver will automatically turn off after a few seconds. Check the followings:

s There may be an electrical surge or

power failure. Unplug the AC power cord (mains lead) and then plug in the cord again after 30 minutes.

s The receiver is covered and the ventila-

tion holes are blocked. Remove the object covering the ventilation holes of the receiver.

s The impedance of the connected speakers

is below the rated impedance range indicated on the back panel of the receiver. Reduce the volume level.

s Unplug the AC power cord (mains lead)

and let the receiver cool down for 30 minutes while performing the following

troubleshooting: – Disconnect all of the speakers and subwoofer. – Check that the speaker wires are tightly twisted on both ends. – Connect the front speaker first, increase the volume level and operate the receiver for at least 30 minutes until it completely warms up. Then, connect each additional speaker one by one and test each additional speaker until you detect which speaker is causing the protection error.

After checking the above items and fixing

any problems, plug in the AC power cord

(mains lead) and turn on the receiver. If

the problem persists, consult your nearest

Sony dealer.

An over-current from the (USB) port was detected. Disconnect all USB devices as prompted in the warning message and close the message.

For other messages, see “List of messages after Auto Calibration measurements”.

Reverting to the factory default settings

Note

You can clear all memorized settings and restore the receiver to the factory default settings by the following procedure. This procedure can also be used to initialize the receiver before you use it for the first time. Be sure to use the buttons on the receiver to perform this operation.

1. Turn off the receiver.

2. Hold down "/1 (on/standby) on the receiver for 5 seconds. [CLEARING] appears on the display panel for a while, then changes to [CLEARED!].

s It takes a few minutes for the memory

to be cleared completely. Do not turn the receiver off until [CLEARED!] appears on the display panel.

Resetting sound fields to the default settings

Be sure to use the buttons on the receiver to perform this operation.

1. Turn off the receiver.

2. Hold down MUSIC and press &/1 (on/standby) on the receiver. [S.F. CLEAR] appears on the display panel and all sound fields are reset to their default setting.

STR-DN860/DN1060

NOTE OF REPLACING MB-1409 BOARD OR WLAN/ BT COMBO CARD

When the MB-1409 board or WLAN/BT COMBO card are replaced, please execute the below service mode.

Procedure:

While pressing [DISPLAY] button, press and release the [MUSIC], [A.F.D/2CH], [MOVIE] button in order, the message “SERVICE IN” appears. Next, go to service menu and execute “[1] Bluetooth Enable” and “[3] Write Bluetooth device address to Registry”. Finally check one touch NFC listening function at normal power on. Note: The operation in this mode must use a remote commander

and TV monitor.

1. Connect this unit with TV monitor.

2. Press the [

?/1

] button to turn the power on.

3. While pressing [DISPLAY] button, press and release the [MUSIC], [A.F.D/2CH], [MOVIE] button in order, the message “SERVICE IN” appears.

4. Enter the SVC service mode. The OSD menu on TV monitor can be operated by remote commander.

5. Press [m] and Enter Diag.

6. Press [,] and Enter Bluetooth Device Test (Screen 1).

7. Enter [1] Bluetooth Enable, wait until the display show “ Status : Bluetooth Enable Successful ” (Screen 2).

8. Enter [3] Write Bluetooth device address to Registry, wait until the display show “Bluetooth Device Address” and “Status : Write Successfull” (Screen 3).

9. Press the [RETURN] button on the remote commander to select “Wireless LAN Test” (Screen 4).

10. Press the [ ] button on the remote commander to select “[5] Write P2P address to Registry”.

11. Press the [ ] button on the remote commander, wait until the display show “Status: Write Successful!” (Screen 5).

12. Press the [m] button on the remote commander to select “(6) P2P Registry Check” (Screen 6).

13. Press the [ ] button on the remote commander to check the P2P device address is the same as shown in Screen 5.

(Displayed characters/values in the following ﬁ gure are

example)

14. Press the [RETURN] button on the remote commander and select Factory Initialize (go to Screen 7).

15. The set will turn off automatically.

Diag

Category: Bluetooth Device Test

Diag

Category: Bluetooth Device Test

[1] Bluetooth Enable

[2] Bluetooth Disable [3] Write Bluetooth device address to Registry [4] Bluetooth Inquiry Test

Status : Bluetooth Enable Successful!

HELP: [UP] [DOWN] [ENT] [RET]

(Screen 1)

(Screen 2)

Diag

Category: Wireless LAN Test

Diag

Category: Wireless LAN Test [1] Show WLAN HwInfo [2] Connect to AccessPoint [3] Start Display RSSI Value [4] Start Ping Test

[5] Write P2P address to Registry

[6] P2P Registry Check

P2P device address : xx:xx:xx:xx:xx:xx Status : Write Successful! Status : Write Fail!

Diag

Category: Wireless LAN Test [1] Show WLAN HwInfo [2] Connect to AccessPoint [3] Start Display RSSI Value [4] Start Ping Test [5] Write P2P address to Registry

[6] P2P Registry Check

P2P device address : xx:xx:xx:xx:xx:xx

HELP: [UP] [DOWN] [ENT] [RET]

(Screen 4)

(Screen 5)

(Screen 6)

(Screen 7)

(Screen 3)

Diag

Category: Bluetooth Device Test [1] Bluetooth Enable [2] Bluetooth Disable

[3] Write Bluetooth device address to Registry

[4] Bluetooth Inquiry Test

Bluetooth device address : 00:01:36:23:FD:CF Status : Write Successful!

HELP: [UP] [DOWN] [ENT] [RET]

Service Mode Menu

[1] Diag [2] Log

[3] Factory Initialize

[4] Network --> Not Support In This Model [5] Version Up [6] System Information [7] EMC Test Mode [8] Drive --> Not Support In This Model

[9] HDD mode

[10] RF Test Mode

HELP: [DOWN] [ENT]

STR-DN860/DN1060

SECTION 2

DISASSEMBLY

• This set can be disassembled in the order shown below.

2-1. DISASSEMBLY FLOW

2-2. CASE (ENTRY) (DN860) (Page 10)

2-7. MB-1409 BOARD (DN1060) (Page 14)

2-5. CARD WLAN/BT COMBO (DN1060) (Page 12)

2-3. CASE (STEPUP) (DN1060) (Page 10)

2-4. CARD WLAN/BT COMBO (DN860) (Page 11)

2-6. MB-1409 BOARD (DN860) (Page 13)

2-8. FRONT PANEL SECTION (Page 15)

2-9. BACK PANEL SECTION (DN860) (Page 16)

2-10. BACK PANEL SECTION (DN1060) (Page 17)

2-11. STANDBY BOARD, MAIN BOARD SECTION (Page 18)

2-12. MAIN BOARD (Page 19)

SET

STR-DN860/DN1060

Note: Follow the disassembly procedure in the numerical order given.

2-2. CASE (ENTRY) (DN860)

3 three screws (+BVTP 3 u 8)

2 three screws

(B-TYPE 4 u 8)

5 case (entry)

1 three screws

(B-TYPE 4 u 8)

2-3. CASE (STEPUP) (DN1060)

3 four screws (+BVTP 3 u 8)

2 three screws

(B-TYPE 4 u 8)

5 case (stepup)

1 three screws

(B-TYPE 4 u 8)

STR-DN860/DN1060

2-4. CARD WLAN/BT COMBO (DN860)

qa card WLAN/BT combo

6 CON4 (1P)

7 CON5 (1P)

9 bracket,

module (bottom)

2 CN502 (5P)

5 cushion (R)

4 cushion (R)

3 cushion (R)

8 two screws

(+BVTP 3 u 8)

0 one screw (+BVTP 3 u 8)

rear side

DCDC board

MB-1409 board

cable tie

clamp

cushion (R)

:LUHVHWWLQJ

Note: Process so that lead wire

does not contact CN301 and W1990

rear side

bracket, module (bottom)

cushion (R)

:LUHVHWWLQJ

86&1'

1 Wire is removed from the clamp.

• Abbreviation CND : Canadian model

STR-DN860/DN1060

2-5. CARD WLAN/BT COMBO (DN1060)

9 card WLAN/BT combo

4 CON4 (1P)

5 CON5 (1P)

7 bracket,

module (bottom)

1 CN502 (5P)

3 cushion (R)

2 cushion (R)

6 two screws

(+BVTP 3 u 8)

8 one screw (+BVTP 3 u 8)

Note: Process so that lead wire

does not contact CN301 and W1990

rear side

DCDC board

MB-1409 board

cushion (R)

rear side

bracket, module (bottom)

cushion (R)

:LUHVHWWLQJ

STR-DN860/DN1060

2-6. MB-1409 BOARD (DN860)

5 CN501 (5P)

6 CN301 (11P)

0 one screw

(+BVTP 3 u 8)

qa one screw (+BVTP 3 u 8)

qa two screws (+BVTP 3 u 8)

qs clamp

qa three screws

(+BVTP 3 u 8)

qd bracket, HDMI (N86)

qf four screws

(+BVTP 3 u 8)

qh heat sink (HDMI-B)

qj sheet, radiation

qk MB-1409 board

qg heat sink (HDMI-A)

1 wire (flat type)

(27 core) (CN3004)

4 wire (flat type) (19 core) (CN8001)

3 CN8000 (13P)

2 wire (flat type)

(22 core) (CN8002)

7 six screws (+B 3 u 5)

8 one screw (+BVTP 3 u 8)

9 two screws (+BVTP 3 u 8)

MB-1409 board

pin, lead

DISPLAY board

MB-1409 board

pin, lead and cable tie

:LUHVHWWLQJ

Note: Process so that lead wire does

not contact CN502

rear side

STR-DN860/DN1060

2-7. MB-1409 BOARD (DN1060)

7 CN501 (5P)

8 CN301 (11P)

qs two screws

(+BVTP 3 u 8)

qj two screws (+BVTP 3 u 8)

qd two screws

(+BVTP 3 u 8)

qd one screws (+BVTP 3 u 8)

qd one screw (+BVTP 3 u 8)

qh bracket,

HDMI (N86)

qd one screw (+BVTP 3 u 8)

qg clamp

wa bracket,

beam (N104)

ws four screws (+BVTP 3 u 8)

wf heat sink (HDMI-B)

wg sheet, radiation

wh MB-1409 board

wd heat sink (HDMI-A)

ql tape

qk rivet (DIA. 3), nylon

w; copper shield

(N106)

3 wire (flat type) (27 core) (CN3004)

6 wire (flat type) (19 core) (CN8001)

1 HDMI cable (CN3501)

5 CN8000 (13P)

2 CN3500 (7P)

4 wire (flat type) (22 core) (CN8002)

9 seven screws (+B 3 u 5)

0 one screw

(+BV 3 u 8 CU)

(US, CND) one screw

(+BVTP 3 u 8)

(AEP, UK, AUS)

qa two screws (+BVTP 3 u 8)

(AEP, UK, AUS)

qd one screw (+BVTP 3 u 8)

MB-1409 boardDCDC board

Note: Process so that lead wire does not contact CN502

:LUHVHWWLQJ

DISPLAY board

MB-1409 board

pin, lead

rear side

qf Cut the cable tie

pin, lead and cable tie

cable tie and clamp

:LUHVHWWLQJ

• Abbreviation AUS : Australian model

STR-DN860/DN1060

2-8. FRONT PANEL SECTION

SUPPORT boardpin, lead

MAIN board

DISPLAY board

FRONT HDMI board

MB-1409 board

pin, lead

cable tiecushion (R)

:LUHVHWWLQJ

2 Wire is removed from the pin, lead.

3 cushion (R)

4 CN1391

(4P)

7 front panel section

5 five screws (+BVTP 3 u 8)

6 one screw (+BVTP 3 u 8)

5 two screws (+BVTP 3 u 8)

rear side

1 Cut the cable tie

(DN1060)

(DN860)

MAIN board

POWERKEY board

pin, lead

rear side

STR-DN860/DN1060

2-9. BACK PANEL SECTION (DN860)

1 CNP901 (3P)

3 CN1905 (4P)

4 CN1907 (2P)

5 five screws

(+BVTP 3 u 8)

6 three screws (+BVTP 3 u 8)

6 eight screws (+BVTP 3 u 8)

7 back panel section

2 Cut the cable tie

cushion (R)

DCDC board

:LUHVHWWLQJ

clamp, sleeve ferrite

STR-DN860/DN1060

2-10. BACK PANEL SECTION (DN1060)

• Abbreviation AUS : Australian model CND : Canadian model

1 CNP901 (3P)

2 CN1905 (4P)

3 CN1907 (2P)

4 seven screws

(+BVTP 3 u 8)

4 eight screws (+BVTP 3 u 8)

5 four screws (+BVTP 3 u 8) (US, CND) four screws (BV/RING) (AEP, UK, AUS)

6 back panel section

cushion (R)

DCDC board

:LUHVHWWLQJ

clamp, sleeve ferrite

STR-DN860/DN1060

7 two screws (+BVTP 3 u 8)

9 MAIN BOARD section

8 one screw (+BVTP 3 u 8)

2 four screws (+BVTP 3 u 8)

3 STANDBY board

1 CNP902 (4P)

5 CNP920 (5P)

6 CNP930 (5P)

4 Wire is removed

from the pin, lead.

:LUHVHWWLQJ

pin, lead

MAIN board

rear side

2-11. STANDBY BOARD, MAIN BOARD SECTION

STR-DN860/DN1060

2-12. MAIN BOARD

Note : This illustration sees the MAIN board from back side.

9 heat sink section

qa two screws

(+BVTP 3 u 8)

qs MAIN board

0 Remove the

forty-two solders.

1 one screw (+BVTP 3 u 8)

2 INSULATION board

4 USB INSULATION

board

3 one screw (+BVTP 3 u 8)

7 one screw (+BVTP 3 u 8)

8 bracket, HDMI support

7 one screw

(+BVTP 3 u 8)

5 two screws (+BVTP 3 u 8)

6 SUPPORT board

8 bracket, support beam

8 bracket,

support beam

(DN1060)

(DN860)

STR-DN860/DN1060

SECTION 3

TEST MODE

VACUUM FLUORESCENT DISPLAY TEST MODE

All ﬂ uorescent segments are tested. When this test is activated, all segments light on at the same time, then each segment lights on one after another.

Procedure:

While pressing [SPEAKERS] and [DIMMER] buttons simultaneously, press the [

?/1

] button to turn on the main power.

1. ALL segments light on.

HDMI ARC PARTY S.OPTIMIZER D.C.A.C.

PLII x z NEO: 6 X D.R. C. D. L.L. EQ MEM RPT

True HD DTS-HD SPA+B ST USB BT UPDATE A.P.M.ZONE 2 3 COAX OPT

SLEEP

MHz k Hz dB

HDMI OUT

A + B

2. Press the [DISPLAY] button to conﬁ rm display as below.

HDMI PARTY D.C.A.C.

II z 6 D. R.C. MEM

True HD -HD A B

USB UPDATE ZONE 3

OPT

SLEEP

A B

MHz

3. Press the [DISPLAY] button to conﬁ rm display as below.

ARC S.OPTIMIZER

PL x NEO: X D.L.L. RPT

DTS SP +

BT A.P.M. 2

COAX

HDMI OUT

A + B

k dB

4. Press the [DISPLAY] button, all segments light off.

SOUND FIELD CLEAR MODE

The preset sound ﬁ eld is cleared when this mode is activated. Use this mode before returning the product to clients upon completion of repair.

Procedure:

1. While pressing [MUSIC] button, press the [

?/1

] button to

turn on the main power.

The message “S.F. CLEAR” appears for a moment and initialization is performed.

SOFTWARE VERSION DISPLAY MODE

The software version is displayed.

Procedure:

1. While pressing [A.F.D./2CH] and [PURE DIRECT] buttons

simultaneously, press the [?/1] button to turn on the main power.

2. The message “N106 XXX” appears (DN1060). The message “N86 XXX” appears (DN860). XXX: Area display Each time the [DISPLAY] button is pressed, “M29.R.XXX”,

“MAIN X.XXX”, “ADV vX.XX”, “SFLASHvX.XX”, “HDMI.TXvX.XX” and “HDMI.RXvX.XX” appear in this order, and returns to the “N106 XXX” (DN1060) or “N86 XXX” (DN860) display.

X.XX: Software version

KEY CHECK MODE

Each button can be checked.

Procedure:

1. While pressing [SPEAKERS] and [PURE DIRECT] buttons simultaneously, press the [

?/1

] button to turn on the main

power.

2. The message “REST 12” appears.

Every pressing of any button other than the [

?/1

] counts down

the buttons.

3. The buttons which are already counted once are not counted again.

4. When all buttons are pressed, “REST 00” appears.

SWAP ALL MODE

The signal will be swap to all channels so that all speakers will have sound output.

Procedure:

1. While pressing [PURE DIRECT] and [MOVIE] buttons simultaneously, press the [

?/1

] button to turn on the main

power.

2. The message “SWAP MODE” appears.

INITIALIZE MODE

All preset contents are cleared when this mode is activated. Use this mode before returning the product to clients upon completion of repair.

(a) SHIPMENT MODE

Procedure:

1. While pressing [A.F.D./2CH] and [DIMMER] buttons simultaneously, press the [

?/1

] button to turn on the main power.

2. The message “CLEARING” appears and the memories are reset to the default values.

3. When done, the message “CLEARED !” appears, the set will power off.

(b) ALL CLEAR INITIALIZE

Procedure:

1. While pressing [A.F.D./2CH] and [DISPLAY] buttons, press the [?/1] button to turn on the main power.

2. The message “CLEARING” appears and the memories are reset to the default values.

3. When done, the message “CLEARED !” appears, the set will power on.

Procedure:

1. Turn off the receiver.

2. Hold the [

?/1

] button for 5 seconds.

3. The message “CLEARING” appears on the display.

4. After few seconds, “CLEARED !” appears.

PROTECTOR AUTO OFF

To disable auto off after protector occur.

Procedure:

1. While pressing [DISPLAY] and [MOVIE] buttons simultaneously, press the [

?/1

] button to turn on the main power.

2. “PROTEVER” appears and switch on the set.

DCAC MIC TEST MODE

To test audio output from mic input and speakers.

Procedure:

1. While pressing [MUSIC] and [DIMMER] buttons simultaneously, press the [

?/1

] button to turn on the main power.

2. The message “MIC” appears.

MIC: mode that output audio from mic input

STR-DN860/DN1060

HISTORY MODE

The state that the set is used is memorized.

Procedure:

1. While pressing [SPEAKERS] and [DISPLAY] buttons simultaneously, press the [

?/1

] button to turn on the power

and “HISTORY” is displayed.

2. Each time the [ M ] [ m ] key of remote commander is pressed,

the item is switched in order as follows.

Items Display

Protector Count C O U N T x x x

Total Power ON time T x x x x x H x x M

Main Power On M x x x x x H x x M

Protector type P R O T x x x x

Sound Field S N D F I E L D

Function F U N C T I O N

Input Mode I N P M O D E

Digital Select D I G S E L E C T

Stream S T R E A M I N F O

Channel Conﬁ g C O N F x x x x x

Headphone H E A D P H x x x

Volume V O L : x x

Muting M U T I N G : x x

Front Bass F B x x x

Front Treble F T x x x

Center Bass C B x x x

Center Treble C T x x x

Surround Bass S B x x x

Surround Treble S T x x x

Front Height Bass H B x x x

Front Height Treble H T x x x

Front Level F x x x / x x x

Center Level C x x x / x x x

Surround Level S x x x / x x x

Surround Back Level B x x x / x x x

Front Height Level H x x x / x x x

Temperature T E M P :

Total Power On T x x x x x H x x M

Main Power On M x x x x x H x x M

Power On Count R E B O X : x x

MHL VBUS MODE

This mode is to display the MHL VBUS status.

Procedure:

1. Press the [?/1] button to turn on the main power.

2. While pressing [DISPLAY] button, press and release the [MUSIC], [MOVIE], [A.F.D./2CH] button in order, the message “VBUS STAT” appears.

3. Press the [

] key of the remote commander.

4. Either one of the message as below appears.

Items Display

No Error N O E R R O R

Current Stopped V . E R R O R x x

HDMI IN

76543210

0 : No error 1 : VBUS output is stopped

Example: In 7 & In 0 are error : xx = 81 In 1 & In 0 are error : xx = 03

SIRCS MODE CHANGE

To change remote control mode (AV1<=>AV2).

Procedure:

1. While pressing [MUSIC] and [PURE DIRECT] buttons simultaneously, press the [?/1] button to turn on the main power.

2. Either the message below appears. Select the desired mode.

Items Display

AV1 C. M O D E A V 1

AV2 C. M O D E A V 2

STR-DN860/DN1060

SVC SERVICE MODE

Note: The operation in this mode must use a remote commander and TV

monitor.

Setting method of the SVC service mode:

1. Connect this unit with TV monitor.

2. Press the [

?/1

] button to turn the power on.

3. While pressing [DISPLAY] button, press and release the [MUSIC], [A.F.D/2CH], [MOVIE] button in order.

4. The message “SERVICE IN” displayed on the ﬂ uorescent indicator tube. The OSD menu on TV monitor can be operated by remote commander

1. Main Functions

• Diag

Performs unit test of devices installed on the board.

• Log

Error log is displayed. Displayed contents can also be saved in

an USB memory device.

• Factory Initialize

Restores the unit to its factory settings.

• Network

Not used.

• Version Up

Not used.

• System Information

Displays the system information of the unit. Displays information such as the software version, drive

information, etc.

• EMC Test Mode

Not used.

• Drive

Not used.

• HDD mode

Not used.

• RF Test Mode

Not used.

Note:

If any menu (such as easy setup page) appear on top of Service Menu, change to below functions by Remote or Input Selector Knob to reappear the Service Menu.

- USB, BLUETOOTH, SCREEN MIRRORING, HOME

NETWORK, INTERNET MUSIC SERVICE

STR-DN860/DN1060

2. Menu Tree

Version Up

Not used

System Information

Displays system information

Factory Initialize

,QLWLDOL]HGHIDXOWVHWWLQJ

LoJ 'isplays Error /RJ

Error LoJ

Displays error loJ

DiaJ

Network

1RWXVHG

+''/RJ

Device Test

86%'$&,)FRQ0,&0),,3& ([WHUQDO+'0,7UDQVFRGHUWHVW

Video Test

Not used

$udio Test Not used

$udio Input Test Not used

:LUHOHVV/$17HVW 33WHVWRQO\

(0&7HVW0RGH Not used

Drive

Not used

5)7HVW0RGH Not used

Start Initialize

,QLWLDOL]HGHIDXOWVHWWLQJIRUWKHXQLW

'LDJ7HVW

Transcoder Test

Not used

+'0,,QSXW7HVW Not used

%OXHWRRWK'HYLFH7HVW

0LF7HVW Not used

+''0RGH Not used

Not used

Service 0ode 0enu [1] DiaJ [] LoJ [3] Factory Initialize [4] Network [5] Version Up [6] System Information

Service 0ode 0enu [1] DiaJ [] LoJ [3] Factory Initialize [4] Network [5] Version Up [6] System Information [7] (0&7HVW0RGH [8] Drive

>@+''0RGH >@5)7HVW0RGH

STR-DN860/DN1060

3. Service Mode Menu (Top Menu)

This is the top menu of service mode. Each function is accessed from this screen.

Operation:

[1] Moves to Diag screen [2] Moves to Log screen [3] Moves to Factory Initialize screen [4] Moves to Network screen [5] Moves to Version Up (USB version update) screen (Not used) [6] Moves to System Information screen [7] Moves to EMC test mode screen (Not used) [8] Moves to Drive screen (Not used) [9] Moves to HDD mode (Not used) [10] Moves to RF Test Mode (Not used) [

]/[m] Moves the cursor

[ ] Moves to the screen of the item selected with the cursor

* Cursor is not displayed when the menu is ﬁ rst displayed.

Service Mode Menu

[1] Diag [2] Log

[3] Factory Initialize

[4] Network --> Not Support In This Model [5] Version Up [6] System Information [7] EMC Test Mode [8] Drive --> Not Support In This Model

[9] HDD mode

[10] RF Test Mode

HELP: [DOWN] [ENT]

4. Diag (Device Test)

This screen is used to test devices mounted on the board.

Screen 1: Selects the test category Operation:

[

]/[,] Selects the category [m]/[ ] Moves to the selected category [RETURN] Returns to the service top menu

Screen 2: Device test

Selects the device to test after selecting Device Test in screen 1.

Operation:

[<]/[,] Selects the device to test [ ] Executes the test [M] Returns to selection of test category [RETURN] Returns to selection of test category

• List of test categories Device Test Video Test (Not used) Audio Test (Not used) Audio Input Test (Not used) Wireless LAN Test Mic Test (Not used) HDMI Input Test (Not used) Transcoder Test (Not used) Bluetooth Device Test

Diag

Category:

Diag

Category: Device Test

Device:

Front USB Media check ... OK

Checking...

HELP: [RIGHT] [UP] [ENT] [RET]

USB Host

Device Test

(Screen 1)

(Screen 2)

• Device test : List of devices USB HOST : USB media check (front). Only one time.

STR-DN860/DN1060

5. Diag (Wireless LAN Test)

This screen performs wireless LAN/Miracast test.

Screen 1: Selects Wireless LAN Test Category Operation:

[

]/[,] Selects the category [m]/[ ] Activate the selected category [RETURN] Returns to service top menu

Screen 2: Selects Wireless LAN Test Operation:

[1] Show Wireless LAN module Information (Not used) [2] Connect Access Point (Not used) [3] Start display RSSI value (Not used) [4] Start Ping Test (Not used) [5] Write P2P Address to Registry [6] P2P Registry Check [M]/[m] Selects Test [ ] Activate and Start Test [RETURN] Returns to test category selection

Screen 2: Store P2P device address to Registry

Display will show : P2P device address : “xx:xx:xx:xx:xx:xx”

• Viewing the Status display, if Successful : “Write Successful!” Fail: “Write Fail!”

Screen 3: P2P Registry Check

Show P2P device address “xx:xx:xx:xx:xx:xx”

Diag

Category: Wireless LAN Test

Diag

Category: Wireless LAN Test [1] Show WLAN HwInfo [2] Connect to AccessPoint [3] Start Display RSSI Value [4] Start Ping Test

[5] Write P2P address to Registry

[6] P2P Registry Check

P2P device address : xx:xx:xx:xx:xx:xx Status : Write Successful! Status : Write Fail!

Diag

Category: Wireless LAN Test [1] Show WLAN HwInfo [2] Connect to AccessPoint [3] Start Display RSSI Value [4] Start Ping Test [5] Write P2P address to Registry

[6] P2P Registry Check

P2P device address : xx:xx:xx:xx:xx:xx

HELP: [UP] [DOWN] [ENT] [RET]

(Screen 1)

(Screen 2)

(Screen 3)

6. Diag (MIC Input Test)

This screen performs MIC input test.

Note: Not used for the servicing.

7. Diag (HDMI Input Test)

This screen performs HDMI input test.

Note: Not used for the servicing.

8. Diag (Transcoder Test)

Note: Not used for the servicing.

9. Diag (Bluetooth Device Test)

This screen performs Bluetooth Device Test.

Screen 1: Select Bluetooth Device Test Category Operation:

[<]/[,] Selects the category [ ] Activate the selected category [RETURN] Returns to the service top menu

Screen 2: Select Bluetooth Device Test Operation:

[1] Bluetooth Enable [2] Bluetooth Disable [3] Write Bluetooth device address to Registry. [4] Bluetooth Inquiry Test [M]/[m] Selects Device [ ] Activate and Start Test [RETURN] Returns to the selection of test category

Screen 2: Select [1] Bluetooth Enable

• Viewing the Status display, if Successful: “Bluetooth Enable Successful!” Fail: “Bluetooth Enable Fail!”

Screen 3: Select [2] Bluetooth Disable

• Viewing the Status display, if Successful: “Bluetooth Disable Successful!” Fail: “Bluetooth Disable Fail!”

Screen 4: Select [3] Write Bluetooth device address to Registry

Display will show : Bluetooth device address : “xx:xx:xx:xx:xx:xx”

• Viewing the Status display, if Successful: “Write Successful!” Fail: “Write Fail!”

STR-DN860/DN1060

Diag

Category: Bluetooth Device Test

Diag

Category: Bluetooth Device Test

[1] Bluetooth Enable

[2] Bluetooth Disable [3] Write Bluetooth device address to Registry [4] Bluetooth Inquiry Test (not used)

Status : Bluetooth Enable Successful! Status : Bluetooth Enable Fail!

HELP: [UP] [DOWN] [ENT] [RET]

(Screen 1)

(Screen 2)

(Screen 3)

Diag

Category: Bluetooth Device Test

[1] Bluetooth Enable

[2] Bluetooth Disable

[3] Write Bluetooth device address to Registry [4] Bluetooth Inquiry Test (not used)

Status : Bluetooth Disable Successful! Status : Bluetooth Disable Fail!

HELP: [UP] [DOWN] [ENT] [RET]

(Screen 4)

Diag

Category: Bluetooth Device Test

[1] Bluetooth Enable [2] Bluetooth Disable

[3] Write Bluetooth device address to Registry

[4] Bluetooth Inquiry Test (not used)

Bluetooth device address : 00:01:36:23:FD:CF Status : Write Successful! Status : Write Fail!

HELP: [UP] [DOWN] [ENT] [RET]

10. Log: Error Log (Output of each Log)

This screen displays the contents of each log.

Note: Do not refer to the displayed date.

Screen 1: Selects log Operation:

[1]/[ ] Moves to the Error Log output screen [RETURN] Returns to the top menu of the service mode

Screen 2: Displays the Error Log Operation:

[<] Returns to the previous page [,] Moves to the next page [RETURN] Returns to the screen (Screen 1) that selects the log

type

[RED] Writes the log contents to an USB memory device

• Viewing the log display Error Log: [174] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [Index number] [Date] [Time] [Error code]

About copying log to USB memory device: Press the [RED] button in each log display screen with the USB memory device inserted into the unit.

Note: Please do not press the [RED] button immediately after USB

memory is inserted.

Please do not pull out USB memory immediately after the [RED]

button was pressed.

Error Log: When “getErrLogFile.trm ﬁ le” exists in the USB memory

device, errlog.log ﬁ le is output.

Select Log

HELP : [DOWN][ENT][(NUM)]

Error Log

02] [174] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [175] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [176] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [177] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [178] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [179] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [180] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [181] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [182] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [183] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [184] 2010/01/01 00:00:07 [ErrCode:0902A4053002] [185] 2010/01/01 00:00:08 [ErrCode:0902A4053002] [186] 2010/01/01 00:00:08 [ErrCode:0902A4053002]

HELP : Press [RED] key to store log to Udisc.

[1] Error Log

(Screen 1)

(Screen 2)

STR-DN860/DN1060

11. Factory Initialize (Factory Settings)

Return all of the unit setting to their factory defaults.

Operation:

1. Press the [

?/1

] button to turn the power on.

2. While pressing [DISPLAY] button, press and release the

[MUSIC], [A.F.D/2CH], [MOVIE] button in order, the message “SERVICE IN” appears.

3. Enter the SVC service mode. The OSD menu on TV monitor

can be operated by remote commander.

4. Select Factory Initialize. (go to Screen 1).

5. The set will turn off automatically.

Service Mode Menu

[1] Diag [2] Log

[3] Factory Initialize

[4] Network --> Not Support In This Model [5] Version Up [6] System Information [7] EMC Test Mode [8] Drive --> Not Support In This Model

[9] HDD mode

[10] RF Test Mode

HELP: [DOWN] [ENT]

(Screen 1)

12. Network (Network Test Diagnosis Screen: Ifconﬁ g)

Network menu for the wired ethernet.

Note: Not used for the servicing.

13. Network (Network Test Diagnosis Screen: Ping)

Ping test for the wired ethernet.

Note: Not used for the servicing.

14. Version Up Test (Disc Update)

This screen performs version update test.

Note: Not used for the servicing.

15. System Information (System Information Display)

This screen displays system information.

Screen 1: Basic Information Operation:

[,] Basic Information displayed (go to Screen 2) [RETURN] Returns to service top menu

Screen 2: Basic Information (continue) Operation:

[<] Basic Information displayed (go to Screen 1) [RETURN] Returns to service top menu

When delta IOP is measured, it becomes impossible to use the Version Up function.

Contents List:

Main LSIname Model Destination Sequence Number MAC IP IF-con Main Version IFCon ADSP Coeff Version Bootloader Version Host Main Version MicroBE Version Host Sub Version Middleware Version ADSP Version ADSP Coeff Version 2nd DSP Version ADSP Version

IF_MODEL IF_DEST WLAN module Serial WLAN module hw version WLAN module MAC Address Drive Firm Revision

 System Information

Sequence Number: MAC:

Model: Destination:

Main LSIname:

IP:

IFCon ADSP Coeff Version:

IF-con Main Version:

Host Main Version:

Bootloader Version:

MicroBE Version: Host Sub Version: Middleware Version: ADSP Version:

ADSP Coeff Version: 2nd DSP Version: ADSP Version:

HELP: [RET] [RIGHT]

(Screen 1)

 System Information

Drive Firm Revision:

WLAN module MAC Address:

WLAN module Serial: WLAN module hw version:

IF_MODEL: IF_DEST:

Bluetooth Device Address:

HELP: [RET] [LEFT]

(Screen 2)

16. Drive

This menu is used to operate the drive using drive-related diagnostic and tools.

Note: Not used for the servicing.

STR-DN860/DN1060

SECTION 4

FM TUNER CHECK

FM AUTO STOP CHECK

signal

generator

set

Procedure:

1. Turn on the set.

2. Input the following signal from signal generator to FM antenna input directly.

Carrier frequency : A = 87.5 MHz, B = 98 MHz, C = 108 MHz Deviation : 75 kHz Modulation : 1 kHz ANT input : 35 dBu (EMF)

Note: Use 75 ohm coaxial cable to connect signal generator and the set. You cannot use video cable for checking. Use signal generator whose output impedance is 75 ohm.

3. Set to FM tuner function and scan the input FM signal with automatic scanning.

4. Conﬁ rm that input frequency of A, B and C are detected and automatic scanning stops.

When the station signal is received in good condition, automatic scanning stops.

STR-DN860/DN1060

SECTION 5

TROUBLESHOOTING

Flow of Repair (when sound is not outputted) (1/5)

START

Check that the “PROTECT” is

not displayed on the

fluorescent indicator tube.

NG NG

OK OK

Check that voltage of the following

pin is 3.3 V.

MB-1409 board:

IC3002 pin 76 (PROTECTOR)

Check that the defect is not improved,

even if you do the following works.

1. Short - circuit the both ends of the

C3011 on the MB-1409 board.

2. Perform the “SHIPMENT MODE”

(refer to page 20 on the original

service manual).

Check the IC3002 on the MB-1409

board and the surrounding circuit,

and exchange the defective parts.

Check the surrounding circuit of

power transistor (example: Q1600 on

the MAIN board) and the surrounding

circuit of power amplifier circuit

(example: FL on the MAIN board),

and exchange the defective parts.

– Continued on

page 30 –

Check that the following fuses are

not damaged.

MAIN board: F910, F911

STANDBY board: F901

Check that the power transistor

(example: Q1600 on the MAIN board),

the power amplifier and the surrounding

circuit are not defect.

Check that the surrounding circuit of

current detect (example: Q1600 and

Q1601 on the MAIN board) is not defect.

Check the surrounding circuit of

protector (example: Q1604 on the MAIN

board), and exchange the defective

parts.

Check that between the +59 V line/–59 V (±B)

line and the ground does not short circuit.

Check the surrounding circuit of power transistor

(example: Q1600 on the MAIN board) and the

surrounding circuit of power amplifier IC

(example: PWR AMP on the MAIN board), and

exchange the defective parts.

Check the surrounding circuit, and exchange the

defective parts.

Measure the power transistor (example: Q1600

on the MAIN board) with a tester, and check the

following things.

1. Check that the circuit does not short-circuit.

2. Check that resistance is normal.

Check the surrounding circuit, and exchange the

defective parts.

Measure the power amplifier circuit

(example: FL on the MAIN board) with a

tester, and check the following things.

1. Check that between the power supply

line and the ground does not

short-circuit.

2. Check that resistance is normal.

STR-DN860/DN1060

Flow of Repair (when sound is not outputted) (2/5)

Press the [A.F.D.] button to

select the “MULTI ST”, and

check that the sound by various

source (example: coaxial input,

analog input) is outputted from

all the channels (FL/FR/SL/SR/

SBL/SBR/C/SW).

Check that sound occurs from the RY1390 on

the MAIN board by inserting and removing

headphone.

Check the following parts and the surrounding circuit,

and exchange the defective parts.

MB-1409 board: IC3002 HP board: J101

MAIN board: Q1375, RY1390

Check the following parts and the

surrounding circuit, and exchange the

defective parts.

MB-1409 board: IC3002, IC6501, IC6502, X6500

Check the following parts and the surrounding

circuit, and exchange the defective parts.

MB-1409 board: IC3002, IC6002, X6000

Check the following parts and the surrounding

circuit, and exchange the defective parts.

DCDC board: IC1913, IC1914

MB-1409 board: IC313

Check that voltage of pins of the IC6501

on the MB-1409 board is the following value.

pin 4 : 1.12 V ~ 1.2 V pin 8 : 3.3 V

Check that data is outputted from the following pins.

MB-1409 board: IC6002 pin 16, 19, 20, 21

Check the following parts and the surrounding circuit,

and exchange the defective parts.

MB-1409 board: IC3002, IC6500, IC6501

Check the following parts and the surrounding circuit,

and exchange the defective parts.

MB-1409 board: IC3002, IC6000

Check the following parts and the surrounding circuit,

and exchange the defective parts.

MB-1409 board: IC3002

MAIN board: IC1414

Perform the “SOFTWARE VERSION DISPLAY

MODE” (refer to page 20 on the original service

manual), and check that the DSP version is not “0.00”.

Press the [MUTING] button on the remote

commander once, and check that the sound is

outputted from this unit.

Explain the settings of this unit to the customer.

Check that data is outputted from the following

pins.

MB-1409 board: IC6501 pin 73, 86, 88, 94

Check that data is outputted from the following

pins.

MB-1409 board: IC6000

pin 15, 16, 19, 20, 21, 22, 26, 27

Check that data is inputted to the following

pins.

MAIN board: IC1414

pin 47~54

Check the surrounding circuit of power

transistor (example: Q1600 on the MAIN board)

and the surrounding circuit of power amplifier

circuit (example: FL on the MAIN board), and

exchange the defective parts.

– Continued on

page 31 –

NG NG NG

OK OK

+ 128 hidden pages