Sony STR-DH750,STR-DH550 Help Manual
Help Guide
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Use this Help Guide when you have any questions on how to use the receiver.
In this Help Guide, STR-DH750 is used for illustration purposes unless when otherwise indicated.
Preparation
Enjoying Video and Sound
Using BLUETOOTH Features (for STR-DH750 only)
Using Other Features
Adjusting Settings
Parts and Controls
Announcements
Troubleshooting
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Table Of Contents
TOC-1
Preparation 1.....................................................................................................................................
Before using 11...........................................................................................................................
Procedure to start using the receiver 51................................................................................
Supplied accessories 52........................................................................................................
Digital audio formats supported by the receiver 53...............................................................
Notes on connecting cables 55..............................................................................................
Using HDMI connections 56..................................................................................................
Using MHL (Mobile High-Definition Link) connections 57......................................................
Installing and connecting speakers 12........................................................................................
Installing speakers 58............................................................................................................
Connecting speakers 59........................................................................................................
Connecting audio-visual devices and the antennas (aerials) 13.................................................
Connecting a TV 61...............................................................................................................
Connecting devices with HDMI jacks 64................................................................................
Connecting devices with jacks other than HDMI jacks 66.....................................................
Connecting an iPhone, iPod, or USB device 68....................................................................
Connecting an MHL-compatible mobile device 69................................................................
Connecting the antennas (aerials) 70....................................................................................
Turning on the receiver/preparing the remote control 14............................................................
Setting the voltage selector 71..............................................................................................
Inserting batteries into the remote control 72........................................................................
Turning on the receiver 73.....................................................................................................
Initial setup of the receiver 15......................................................................................................
Setting up the receiver using the Easy Setup 74...................................................................
Enjoying Video and Sound 2.............................................................................................................
Basic operations 16.....................................................................................................................
Using the menu on the TV screen 75....................................................................................
Enjoying video/sound from the connected device 76............................................................
Playing content from an iPhone/iPod 17.....................................................................................
Compatible iPhone/iPod models 78.......................................................................................
Notes on iPhone/iPod 79.......................................................................................................
Enjoying audio content stored on an iPhone/iPod via the USB port 80.................................
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750
only) 81..................................................................................................................................
Compatible iPhone/iPod models 78.......................................................................................
Playing content from a USB device 18........................................................................................
Compatible USB devices and USB specifications 83............................................................
Notes on USB devices 85......................................................................................................
Enjoying audio content stored on a USB device 86...............................................................
TOC-2
Listening to the radio 19..............................................................................................................
Listening to FM/AM radio 87..................................................................................................
Presetting FM/AM radio stations (Preset Memory) 88...........................................................
Tuning to a station directly (Direct Tuning) 89.......................................................................
Changing the AM tuning scale (for USA and Canadian models only) 90..............................
Receiving RDS broadcasts (for European and Australian models only) 91..........................
Enjoying sound effects 20...........................................................................................................
Selecting a sound field (Sound Field) 92...............................................................................
Resetting sound fields to the default settings 93...................................................................
Notes on sound fields 94.......................................................................................................
Enjoying clear sound at a low volume level (Night Mode) 95................................................
Adjusting the equalizer (Equalizer) 96...................................................................................
Selecting the Auto Calibration type (Calibration Type) 97.....................................................
Enjoying high-fidelity sound (Pure Direct) 98.........................................................................
Using BLUETOOTH Features (for STR-DH750 only) 3....................................................................
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750
only) 21........................................................................................................................................
Compatible BLUETOOTH version and profiles (for STR-DH750 only) 99.............................
Turning the BLUETOOTH function on/off (BT Power) (for STR-DH750
only) 100................................................................................................................................
Enjoying audio content stored on a BLUETOOTH device with a one-touch
connection (NFC) (for STR-DH750 only) 101........................................................................
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750
only) 81..................................................................................................................................
Controlling a BLUETOOTH device using the remote control (for STR-
DH750 only) 102....................................................................................................................
Controlling the receiver using a smartphone or tablet device (SongPal) (for
STR-DH750 only) 22...................................................................................................................
Controlling the receiver using a smartphone or tablet device (SongPal) (
for STR-DH750 only) 103......................................................................................................
Using Other Features 4.....................................................................................................................
Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync) 23........................................
What is “BRAVIA” Sync? 104...............................................................................................
Preparing for “BRAVIA” Sync 105........................................................................................
Interlocking other devices using an HDMI connection (“BRAVIA” Sync) 106.......................
Configuring video and sound settings 24....................................................................................
Enjoying sound of TV broadcasts from the receiver 107.......................................................
Switching between digital and analog audio (Input Mode) 108.............................................
Using other video/audio input jacks (Audio Input Assign) 109...............................................
Configuring speaker settings 25..................................................................................................
TOC-3
Adjusting the sound balance automatically (Auto Calibration) 110........................................
Using bi-amplifier connections (for STR-DH750 only) 111....................................................
Using the sleep timer 26..............................................................................................................
Using the sleep timer 112......................................................................................................
Checking information on the receiver 27.....................................................................................
Viewing information on the display panel 113.......................................................................
Adjusting Settings 5...........................................................................................................................
Easy Setup 28.............................................................................................................................
Setting up the receiver using the Easy Setup 74...................................................................
Speaker Settings 29....................................................................................................................
Performing Auto Calibration 114............................................................................................
Selecting the Auto Calibration type (Calibration Type) 97.....................................................
Selecting the speaker pattern (Speaker Pattern) 116............................................................
Setting the assignment for the speaker terminals (SB Assign) (for STR-
DH750 only) 117....................................................................................................................
Adjusting the speaker level (Manual Setup) 118...................................................................
Adjusting the speaker size (Manual Setup) 119....................................................................
Adjusting the speaker distance (Manual Setup) 120.............................................................
Setting the crossover frequency of the speakers (Crossover Freq.) 121..............................
Outputting a test tone from each speaker (Test Tone) 122...................................................
Selecting the unit of measurement (Distance Unit) 123........................................................
Audio Settings 30........................................................................................................................
Enjoying clear sound at a low volume level (Night Mode) 95................................................
Adjusting the equalizer (Equalizer) 96...................................................................................
Selecting a sound field (Sound Field) 92...............................................................................
Synchronizing audio with video output (A/V Sync.) 124........................................................
Adjusting the volume automatically (Auto Volume) 125........................................................
Selecting the language of digital broadcasts (Dual Mono) 126.............................................
Compressing the dynamic range (D.Range Comp.) 127.......................................................
HDMI Settings 31........................................................................................................................
Controlling HDMI devices (Control for HDMI) 128.................................................................
Passing HDMI signals through (Pass Through) 129..............................................................
Setting the HDMI audio signal output of connected devices (HDMI Audio
Out) 130.................................................................................................................................
Setting the level of the subwoofer (Subwoofer Level) 131....................................................
Speeding up the display when switching the HDMI input (Fast View) 132............................
Automatically switching the input when an MHL device is played (MHL
Auto Input) 133......................................................................................................................
Input Settings 32..........................................................................................................................
Changing the assignment and display for the input jacks 134...............................................
TOC-4
Changing the name for each input (Name In) 135.................................................................
System Settings 33......................................................................................................................
Selecting the language (Language) 136................................................................................
Setting standby mode (Auto Standby) 137............................................................................
Using the menu on the display panel 34.....................................................................................
Operating the receiver with the menu on the display panel 138............................................
Viewing information on the display panel 113.......................................................................
Reverting to the factory default settings 35.................................................................................
Parts and Controls 6..........................................................................................................................
Receiver 36.................................................................................................................................
Front panel (STR-DH750) 140...............................................................................................
Front panel (STR-DH550) 142...............................................................................................
Rear panel (STR-DH750) 144...............................................................................................
Rear panel (STR-DH550) 145...............................................................................................
Indicators on the display panel 146.......................................................................................
Remote control 37.......................................................................................................................
Remote control 148...............................................................................................................
Announcements 7..............................................................................................................................
Specifications 38.........................................................................................................................
Specifications 150..................................................................................................................
Supplied accessories 52........................................................................................................
Trademarks 39............................................................................................................................
Trademarks 155.....................................................................................................................
Troubleshooting 8..............................................................................................................................
Error messages 40......................................................................................................................
PROTECTOR 157.................................................................................................................
USB FAIL 158........................................................................................................................
List of messages after Auto Calibration measurements 159.................................................
iPhone/iPod message list 160...............................................................................................
USB message list 161...........................................................................................................
Power 41.....................................................................................................................................
The receiver is turned off automatically. 162.........................................................................
Image 42......................................................................................................................................
No image appears on the TV. 163.........................................................................................
No 3D image appears on the TV. 164...................................................................................
No 4K image appears on the TV. 165...................................................................................
No image is output from the TV when the receiver is in standby mode. 166.........................
The OSD menu does not appear on the TV screen. 167......................................................
The display panel is turned off. 168.......................................................................................
Sound 43.....................................................................................................................................
TOC-5
No sound or only a very low level of sound is heard, no matter which
device is selected. 169..........................................................................................................
There is severe humming or noise. 170................................................................................
No sound or only a very low level of sound is heard from specific
speakers. 171........................................................................................................................
There is no sound from a specific device. 172......................................................................
The left and right sound is unbalanced or reversed. 174.......................................................
Dolby Digital or DTS multi-channel sound is not reproduced. 175........................................
The surround effect cannot be obtained. 176........................................................................
A test tone is not output from the speakers. 177...................................................................
A test tone is output from a different speaker than the speaker displayed
on the TV screen. 178...........................................................................................................
No sound is output from the TV when the receiver is in standby mode. 179.........................
Tuner 44......................................................................................................................................
The FM reception is poor. 180...............................................................................................
The FM stereo reception is poor. 181....................................................................................
You cannot tune to radio stations. 182..................................................................................
RDS does not work (for European and Australian models only). 183...................................
The RDS information that you want does not appear (for European and
Australian models only). 184.................................................................................................
iPhone/iPod 45............................................................................................................................
The sound is distorted. 185...................................................................................................
There is no sound from an iPhone/iPod. 186........................................................................
An iPhone/iPod cannot be charged. 187...............................................................................
An iPhone/iPod cannot be operated. 188..............................................................................
The ringtone volume of an iPhone does not change. 189.....................................................
USB devices 46...........................................................................................................................
Are you using a compatible USB device? 190.......................................................................
There is noise, skipping, or distorted sound. 191..................................................................
A USB device is not recognized. 192....................................................................................
Playback does not start. 193.................................................................................................
A USB device cannot be connected to the USB port. 194.....................................................
Erroneous display. 195..........................................................................................................
[Reading] is displayed for an extended time, or it takes a long time before
playback starts. 196...............................................................................................................
An audio file cannot be played. 197.......................................................................................
BLUETOOTH devices (for STR-DH750 only) 47.........................................................................
Pairing cannot be done (for STR-DH750 only). 198..............................................................
Cannot make a BLUETOOTH connection (for STR-DH750 only). 199.................................
The sound skips or fluctuates, or the connection is lost (for STR-DH750
TOC-6
only). 200...............................................................................................................................
The sound of your BLUETOOTH device cannot be heard on the receiver (
for STR-DH750 only). 201.....................................................................................................
Severe humming or noise (for STR-DH750 only). 202..........................................................
SongPal application is closed (for STR-DH750 only). 203....................................................
“BRAVIA” Sync (Control for HDMI) 48........................................................................................
The Control for HDMI function does not work. 204................................................................
The Audio Return Channel (ARC) function does not work. 205............................................
An MHL-compatible source device cannot be charged. 206.................................................
No image from an MHL-compatible source device. 207........................................................
Remote control 49.......................................................................................................................
The remote control does not function. 208............................................................................
If the problem is not solved 50.....................................................................................................
Reverting to the factory default settings 139.........................................................................
Resetting sound fields to the default settings 93...................................................................
Customer support websites 209............................................................................................
Notes on use 9..................................................................................................................................
Help Guide
1
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Preparation
Before using
Installing and connecting speakers
Connecting audio-visual devices and the antennas (aerials)
Turning on the receiver/preparing the remote control
Initial setup of the receiver
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
2
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Enjoying Video and Sound
Basic operations
Playing content from an iPhone/iPod
Playing content from a USB device
Listening to the radio
Enjoying sound effects
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
3
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Using BLUETOOTH Features (for STR-DH750 only)
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only)
Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
4
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Using Other Features
Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync)
Configuring video and sound settings
Configuring speaker settings
Using the sleep timer
Checking information on the receiver
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
5
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Adjusting Settings
Easy Setup
Speaker Settings
Audio Settings
HDMI Settings
Input Settings
System Settings
Using the menu on the display panel
Reverting to the factory default settings
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
6
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Parts and Controls
Receiver
Remote control
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
7
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Announcements
Specifications
Trademarks
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
8
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Troubleshooting
Error messages
Power
Image
Sound
Tuner
iPhone/iPod
USB devices
BLUETOOTH devices (for STR-DH750 only)
“BRAVIA” Sync (Control for HDMI)
Remote control
If the problem is not solved
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
June 2013
Notes on use
Help Guide
9
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Before use
To make full use of this content, please read the following notes thoroughly. Please note that they are subject
to change without prior notice.
Recommended system environment
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For viewing on a computer
Recommended browser
With Microsoft Windows
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With Apple Mac OS
Apple Safari Ver. 5 or later
Mozilla Firefox: latest version
Google Chrome : latest version
For viewing on a smartphone or tablet
Basic operation has been confirmed on the standard browser for the noted devices running the following
operating systems.
Android™ 2.3 or later: Xperia series, Walkman running Android
iOS 4 or later: iPhone, iPod touch, iPad
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Handling of personal information obtained from websites
10
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this content while preserving anonymity.
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
11
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Before using
Procedure to start using the receiver
Supplied accessories
Digital audio formats supported by the receiver
Notes on connecting cables
Using HDMI connections
Using MHL (Mobile High-Definition Link) connections
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
12
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Installing and connecting speakers
Installing speakers
Connecting speakers
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
13
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Connecting audio-visual devices and the antennas (aerials)
Connecting a TV
Connecting devices with HDMI jacks
Connecting devices with jacks other than HDMI jacks
Connecting an iPhone, iPod, or USB device
Connecting an MHL-compatible mobile device
Connecting the antennas (aerials)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
14
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Turning on the receiver/preparing the remote control
Setting the voltage selector
Inserting batteries into the remote control
Turning on the receiver
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
15
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Initial setup of the receiver
Setting up the receiver using the Easy Setup
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
16
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Basic operations
Using the menu on the TV screen
Enjoying video/sound from the connected device
Copyright 2014 Sony Corporation
Notes on use
4-488 -933-11(1)
Help Guide
17
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Playing content from an iPhone/iPod
Compatible iPhone/iPod models
Notes on iPhone/iPod
Enjoying audio content stored on an iPhone/iPod via the USB port
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
18
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Playing content from a USB device
Compatible USB devices and USB specifications
Notes on USB devices
Enjoying audio content stored on a USB device
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
19
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Listening to the radio
Listening to FM/AM radio
Presetting FM/AM radio stations (Preset Memory)
Tuning to a station directly (Direct Tuning)
Changing the AM tuning scale (for USA and Canadian models only)
Receiving RDS broadcasts (for European and Australian models only)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
20
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Enjoying sound effects
Selecting a sound field (Sound Field)
Resetting sound fields to the default settings
Notes on sound fields
Enjoying clear sound at a low volume level (Night Mode)
Adjusting the equalizer (Equalizer)
Selecting the Auto Calibration type (Calibration Type)
Enjoying high-fidelity sound (Pure Direct)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
21
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only)
Compatible BLUETOOTH version and profiles (for STR-DH750 only)
Turning the BLUETOOTH function on/off (BT Power) (for STR-DH750 only)
Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC) (for STRDH750 only)
Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only)
Controlling a BLUETOOTH device using the remote control (for STR-DH750 only)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
22
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only)
Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
Help Guide
23
MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync)
What is “BRAVIA” Sync?
Preparing for “BRAVIA” Sync
Interlocking other devices using an HDMI connection (“BRAVIA” Sync)
Notes on use
4-488 -933-11(1)
Copyright 2014 Sony Corporation
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