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Siemens HiPath 4000 User Manual

HiPath 2000 HiPath 3000 HiPath 4000 HiPath 5000
optiPoint 410 family optiPoint 420 family optiPoint application module optiPoint display module
Administrator Manual

Safety Precautions

Safety Precautions
Note! (for U.S.A and Canada only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro­vide reasonable protection against harmful interference when the equipment is op­erated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equip­ment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
The IP telephone optiPoint 410/420 complies with the European standard EN 60 950 which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with safety in mind, thus protecting both indi­viduals and objects.
There is always the danger of small objects being swallowed by young children. In the case of the optiPoint 410/420, this applies in particular to the connecting cord clip. Please make sure that such items are not accessible to children.
• Use only the enclosed power supply together with the special LAN cable.
• Never open the power supply enclosure.

Protection of the Telephone

• The telephone must not be used in bathrooms, etc. as it is not splashproof.
• Before connecting or disconnecting the LAN cable or the headset cord, pull the power plug out of the plug receptacle first.
2
Safety Precautions

Location of the Telephone

• The telephone should be operated in a controlled environment with an ambient tem­perature between 5 °C and 40 °C (40 °F and 104 °F).
• To ensure good handsfree talking quality (not available with optiPoint 410 entry), the area in front of the microphone (front right) should be kept clear. The optimum hands­free distance is 20 in (50 cm).
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic equipment and the plastic casing.
• Do not operate the telephone in damp environments such as bathrooms.

Important Notes

The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark.
This device has been manufactured in accordance with our certified environ­mental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and elec­tronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you pur­chased the product or your sales representative. The statements quoted above are only fully valid for equipment which is in­stalled and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.
3
Contents
Contents
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Echo Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Precautions for IP Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VoIP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Notes and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reference to operation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Properties of the Telephone Models . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up the Telephone . . . . . . . . . . . . . . . . . . . . . 12
Installing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting up the optiPoint 410/420 . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing for Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
optiPoint 410/420 economy/economy plus/standard/advance . . . . 14
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Error handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
optiPoint 410/420 economy/economy plus/standard/advance . . . . . . . 20
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Entering the administration area . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Reset factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
optiPoint display module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
LDAP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4
Contents
optiPoint application module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LDAP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Web-based Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Web-based Management structure . . . . . . . . . . . . . . . . . . . . . . . . . 44
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Administrator Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
File transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Alphabetical Reference . . . . . . . . . . . . . . . . . . . . . . 58
Description of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Abbreviations and Specialized Terms . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Administration scenarios. . . . . . . . . . . . . . . . . . . . . 89
Setting up the FTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Check handset functionalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Start up not successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Check LAN connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Determine the software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Improve speech quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Number Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
IP Number Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Teminal Mask Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . 96
Standard value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Password Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Programmable Keys optiPoint 410/420 economy/economy plus/standard/
advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Key-Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
5
Contents
Data Visualisation (optiPoint 410 entry only) . . . 100
Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Binary encoded ASCII table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
optiPoint 410/420 economy/economy plus/standard/advance . . . 101
optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Operation Codes Summary. . . . . . . . . . . . . . . . . . . 103
optiPoint 410/420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Administration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Administration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Further functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Menu structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
optiPoint 410/420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6
About the Manual General Information

General Information

About the Manual

The instructions within this manual will help you in administering and main­taining the optiPoint 410/420. The instructions contain important informa­tion for safe and proper operation of the optiPoint 410/420. Follow them carefully to avoid improper operation and get the most out of your multi­function telephone in a network environment.
These instructions describe administration through the operation of optiPoint 410/420. In addition, you can administer optiPoint 410/420 with the help of a web interface Æ page 42 or through a deployment tool (see instruction on administration with deployment tool). There is a separate manual for the operators. A quick reference guide con­tains a fast and reliable explanation corresponding to frequently used func­tions.

Product Identification

The identification details of your telephone are given on the nameplate containing the exact product designation and serial number on the bottom of the base unit. For more information on the software version, please refer to "General In­formation" in the Web-Based Management Tool section (Æ page 45). Please have these ready whenever you call our service department be­cause of trouble with or defects on the unit itself.

Echo Effect

In some cases, while using the telephone you may hear an echo, which can be quite strong. This is not due to any design defect or other fault with your IP telephone, but caused by the other client. For example, if the echo occurs during a teleconference, it may be that the loudspeakers and microphones need to be repositioned.
7
General Information Safety Precautions for IP Telephony

Safety Precautions for IP Telephony

Different methods can be implemented to protect an IP environment from external attacks (denial of service attacks, viruses, etc.) and call monitor­ing.
Different methods can be implemented to protect an IP environment from external attacks (denial of service attacks, viruses, etc.) and call monitor­ing.
• Æ HTTPs guarantees secure telephone access via the Web-Based Management Tool.
• Unused ports are checked regularly and may also be locked completely (network stack hardening or Æ Por t Control).
• Since password length plays a significant role in security, the minimum password length can be predefined (see the Deployment Tool admin­istration manual).

VoIP Security

To ensure the secure transmission of call audio data, the Æ SRTP/SRTCP protocol is used in conjunction with the Æ CORNET IP TS and encrypted via a Æ PSS key that is valid for the whole network.
Security settings are updated and activated via the deployment tool (see the Deployment Tool administration manual).
You can view the next scheduled security key update in the Web-Based Management Tool (Æ page 57).
VoIP Security is available on the optiPoint 410/420 economy plus, standard, and advance telephones.
8
Notes and Symbols General Information

Notes and Symbols

Safety

Information that is important for preventing injury or damages is marked specially, as they are important instructions for correct use of the unit.
This symbol indicates a hazard. Failure to follow the instructions giv-
7
en may result in injury or in damage to the unit.
Key information important for the proper use of the unit is marked with this symbol.

Reference to operation steps

The following symbols are used to indicate the different operation-related sequence descriptions:
Operation of the optiPoint 410 entry.
Operation of the optiPoint 410/420 economy/economy plus/standard/ad­vance and.
Operation through the web-based management tool.
9
General Information Notes and Symbols
Step by Step

Operating the telephone

n Lift the handset (off-hook). t Replace the handset (on-hook). s Conduct a call.
o Enter a telephone number or code.
u or v Increase or reduce the value depending on the current
Continue? >
01=Co nfig urat ion? >
> : Look for the select option.
operating mode.
optiPoint 410/420 economy/economy plus/stan­dard/advance
: The option appears on the screen.
Press the
Press the until the option appears on the screen. Then press the
optiPoint 410 entry
Changing and viewing the configuration data in the optiPoint 410 entry is done by entering different refer­ence numbers.
For description of viewing data values on the LEDs of the optiPoint 410 entry see Æ page 100Administrator Manual.
: key to confirm your selection.
< >
keys,
key to confirm your selecti
:
on.
10
Notes and Symbols General Information

Properties of the Telephone Models

This chapter gives you an overview of the optiPoint 410/420 telephone models and their properties.
[1]
Te l e p ho n e Model
optiPoint 410 entry
optiPoint 410 economy
optiPoint 410 economy plus
optiPoint 410 standard
optiPoint 410 advance
optiPoint 420 economy
optiPoint 420 economy plus
optiPoint 420 standard
optiPoint 420 advance
[1] Valid in software version 5.x or higher on HiPath 3000/5000 (version 6.0 or higher) and Hi-
Path 4000 (version 3.0 or higher).
Function keys
Connection of
Side Car Unit
Display
Lines x Characters
Headset
connection
USB-Master
Mini-Switch
e. g. PC-connection
Speakerphone mode
SLK
VoIP Security
8--------
12-2x24------
12 - 2x24 9 - 9 --9
12 9 2x24 9 - 99 - 9
19 9 4x24 9999 - 9
12 - 2x24 - - - - 9 -
12 - 2x24 9 - 9 - 99
12 9 2x24 9 - 9999
18 9 4x24 999999
11
Setting Up the Telephone Installing the Telephone

Setting Up the Telephone

This chapter describes how to connect the individual elements of the optiPoint 410/420 with each other (Æ Installing the Telephone) and how to set up the device ready for operation (Æ Preparing for Operation).

Installing the Telephone

Connectors on the bottom of the telephone
6
1 3
2
4
3
5 1
2
7
optiPoint 410 entry optiPoint 410/420 standard
entry economy standard advance 1 Ethernet port for LAN connection (optional with PoL 2 Handset connector 3 Connector for a local power supply unit (optional 4 - - Module connector 5 - - Ethernet port for PC 6 - - Headset connector 7 - - Adapter 1 8 - - Adapter 2 ­9 ---USB-Master
[1] Power over LAN:
If power is supplied over the LAN cable, no local power supply is required.
8
9
[1]
)
[1]
)
12
Installing the Telephone Setting Up the Telephone
Starting up the optiPoint 410/420
Only use switches in the LAN, to which the optiPoint 410/420 is
7
connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network.
The Western plugs of all cable connections must audibly snap into place.
• Plug the short end of the handset cable into the handset and the other
end into the connector 7 at the bottom of the telephone and feed the cable through the guide channel in the base unit.
• Using the headset connector:
Plug the jack of the headset cable into connector 6 at the bottom of the telephone and feed the cable through the guide channel in the base unit.
• Using optiPoint modules (4):
Mount this device following the instructions in the installation guide (A31003-H8400-B934-*-6ZD1).
• Using adapter (7, 8):
Mount this device following the instructions in the installation guide (A31003-H8400-B934-*-6ZD1).
• Using the external keyboard:
Plug the keyboard cable into the USB connector 9 at the bottom of the telephone.
• Using a LAN connection to PC:
Plug the jack of the connection cable into the connector 5 at the bottom of the telephone.
Only if power not supported by LAN:
Use only the plug-in power supply unit fitting the optiPoint 410/420:
7
• Plug the jack of the LAN cable into the connector 4 at the bottom of the
• Feed the cables through the relief on the back of the housing and fix
– GER/IM: AUL:06D1284 – GBR: AUL:06D1287 – USA: AUL:51A4827
– Plug the plug-in power supply unit into the mains. – Plug the connector 3 at the bottom of the telephone into the plug-in
power supply unit.
telephone and connect the cable with LAN.
them by means of the cable clip.
13
Setting Up the Telephone Preparing for Operation
Step by Step

Preparing for Operation

For the optiPoint 410/420 economy/economy plus/stan­dard/advance follow the sequence described below. The sequence for the optiPoint 410 entry is described from Æ page 16.
The start up process sequence describes a stan­dard case of configuration. Network configura­tions that deviate from the standard case may re­quire additional entries.
optiPoint 410/420 economy/economy plus/ standard/advance
If problems are encountered during the initial start up, or if you have queries on individual specifications, the following chapters will be of help:
• For specialized information on the administration of the optiPoint 410/420 see "Alphabetical Reference" Æ page 58.
• o For descriptions of different configuration-related situations, see "Administration scenarios" Æ page 89.
• For error messages in the display of the optiPoint 410/420 see "Error Messages" Æ page 30.
01=Co nfig urat ion? >
14
Entering the administration area
: Confirm to enter the Configuration Menu.
o Enter admin password
(default: 123456).
: Confirm.
Preparing for Operation Setting Up the Telephone
Step by Step
Only if no DHCP server:
01=DHCP IP assign? >
off? >
> : Confirm to switch the DHCP IP assign off.
02=Terminal IP addr.? >
> : Choose and confirm.
Change? >
: Confirm.
The change is displayed.
: Confirm.
o Enter IP address of the optiPoint 410/420
(to edit see Æ page 93).
: Confirm. The IP address is displayed.
03=Terminal mask? >
> : Choose and confirm.
Change? >
: Confirm.
o Enter terminal mask of the optiPoint 410/420
(to edit see Æ page 94).
: Confirm. The terminal mask is displayed.
00=End? >
> : Choose and confirm to go to the top level of the config-
uration menu.
In all configuration types
Enter Gateway address for communication with the HiPath System via the gateway. Entering only possible via Web-based Management, see Æ page 42.
Menu System > Gateway settings, see Æ page 55. Enter Registration subscriber number (extension
number). The extension number must be stored in the HiPath system. Entering only possible via Web-based Management, see Æ page 42.
Menu System > Gateway settings, see Æ page 55.

Troubleshooting

If the optiPoint 410 economy/economy plus/standard/ advance and optiPoint 420 advance does not function after making the described configuration, the failure can be attributed to peculiarities of the network environ­ment. More information on error detection is available in the "Start up not successful" Æ page 91.
15
Setting Up the Telephone Preparing for Operation
Step by Step
optiPoint 410 entry
If problems are encountered during the initial start up, or if you have queries on individual specifications, the following chapters will be of help:
• For specialized information on the administration of the optiPoint 410 entry see "Alphabetical Reference" Æ page 58.
• For descriptions of different configuration-related situations, see "Administration scenarios" Æ page 89.
• For error messages of the optiPoint 410 entry see "Error Messages" Æ page 30.
Entering the administration area
e d g Press the keys simultaneously
o Enter admin password
(default: 123456).
r Terminate the operation.
You are now in the Administration Area (all LEDs flash).
The top two function keys take over the following func­tions in this area:
1st Function key
st
Press 1
nd
2
Press 2
function key to make settings.
Function key
nd
function key to view settings.
16
Preparing for Operation Setting Up the Telephone
Step by Step
Only if no DHCP server
st
Press 1
function key.
ddd Enter code to switch the DHCP IP assign off.
r Terminate the operation.
st
Press 1
function key.
de Enter code.
o Enter IP address of the optiPoint 410 entry
(to edit see Æ page 93).
r Terminate the operation.
st
Press 1
function key.
df Enter code.
o Enter terminal mask of the optiPoint 410 entry
(to edit see Æ page 93).
r Terminate the operation.
st
Press 1
function key.
dg Enter code.
o Enter the default Route of the optiPoint 410 entry
(to edit see Æ page 93).
r Terminate the operation.
Only if you are working in a Virtual LAN (VLAN)
st
Press 1
function key.
fid Input the code to define the manual configuration of
the VLAN Discovery Mode.
r Terminate the operation.
st
Press 1
function key.
fh Enter code.
o Enter (0 - 4095) for the Virtual LAN ID Æ page 62
(to edit see Æ page 93).
r Terminate the operation.
17
Setting Up the Telephone Preparing for Operation
Step by Step
Other settings
All other settings of your optiPoint 410 entry must be made through the "Web-based Management Tool" Æ page 42.
Open the "System" page in your browser and enter the following parameters:
• PBX address Æ page 65
• Participant No. Æ page 79
• Participant password Æ page 79
• System type Æ page 79
Confirm your entries and start the telephone:
Press key.
mm Enter the code.
r Confirm the entry.
After the start, the telephone is silent and you can make the other settings Æ page 32.

Error handling

If the optiPoint 410 entry does not function after making the described configuration, the failure can be attribut­ed to peculiarities of the network environment. More information on error detection is available in the "Start up not successful" Æ page 91.
18

Administration

Administration
The following pages describe how to make administration settings for the optiPoint 410/420 in a HiPath 3000/5000 / HiPath 4000 system.
There are different ways to make settings:
• Locally on the telephone:
– optiPoint 410/420 economy/economy plus/standard/advance
Æ page 20
– optiPoint 410 entry Æ page 32
• Remote maintenance through LAN:
– Web-based Management Tool Æ page 42. – Deployment Tool (for further information see "Administration Manual
Deployment Tool").
A few functions of the optiPoint 410/420 display module or application module are administered directly on the display module or application module Æ page 38 or Æ page 40.
The execution of the configuration and diagnostics jobs described below require good knowledge of network technology as well as of network pro­tocols, and they are normally carried out by network administrators. For your support you will find some background information in the chapter "Alphabetical Reference", Æ page 58.
The administration of an optiPoint 410/420 (locally or through re­mote maintenance) is possible only if no conversation is being con­ducted over this telephone.
The configuration and diagnostics jobs via the telephone are execut­able with restrictions only.
Only the Web-based Management allows unrestricted access to all configuration menuesÆ page 42.
19
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step
optiPoint 410/420 economy/ economy plus/standard/advance
Access to the Administration Menu
If you are in the Administration Menu, then the optiPoint 410/420 cannot be accessed ("offline").
All configuration and diagnostic operations are protect­ed against illegal accesses by the Administrator pass­word.
e d g Press keys simultaneously.
01=Co nfig urat ion? >
02=Diagnostics? >
> : Choose and confirm to enter the Diagnostics Menu.
03=Start Phone? >
> : Choose and confirm to start the phone.
: Confirm to enter the Configuration Menu.
o Enter admin password (default: 123456).
: Confirm.
The first entry of the selected menu is displayed.
or
20
optiPoint 410/420 economy/economy plus/standard/advance Administration
Step by Step

Configurations

DHCP IP Assignment
For detailed information see Æ page 62.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
01=DHCP IP assign? >
: Confirm.
Off? >
On? >
> : Confirm.
02=Terminal IP addr.? >
> : Choose and confirm.
: Confirm.
or
The change is displayed.
Ter mi na l IP Ad d re ss
For detailed information see Æ page 80.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
o Enter IP address (to edit see Æ page 93).
: Confirm. The change is displayed.
Ter mi na l Ma sk
For detailed information see Æ page 80.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
03=Terminal mask? >
> : Choose and confirm.
o Enter Terminal Maske (to edit see Æ page 94).
: Confirm. The change is displayed.
21
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step
Default Route
For detailed information see Æ page 62.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
04=Default route? >
> : Choose and confirm.
o Enter IP address (to edit see Æ page 93).
: Confirm. The change is displayed.
VLAN Method
For detailed information see Æ page 81.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
05=VLAN method? >
> : Choose and confirm.
Manual >
DHCP >
> : Choose and confirm.
06=VLAN id? >
> : Choose and confirm.
: Confirm.
or
Confirm. The change is displayed.
VLAN ID
For detailed information see Æ page 62.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
o Enter value (to edit see Æ page 93).
: Confirm. The change is displayed.
22
optiPoint 410/420 economy/economy plus/standard/advance Administration
Step by Step
QoS Layer Options
For detailed information see Æ page 75.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
07=QoS L2/L3? >
> : Choose and confirm.
L2on/L3on >
L2off/L3off >
> : Choose and confirm.
L2off/L3on >
> : Choose and confirm.
L2on/L3off >
> : Choose and confirm.
>
08=LAN port 1 mode? >
: Choose and confirm.
Auto? >
>
10 Mb/s half duplex >
: Choose and confirm.
>
10 Mb/s full duplex >
: Choose and confirm.
>
100 Mb/s half duplex >
: Choose and confirm.
>
100 Mb/s full duplex >
: Choose and confirm.
: Confirm.
or
or
or
The change is displayed.
LAN Port 1 Mode
For detailed information see Æ page 69.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
: Confirm.
or
or
or
or
The change is displayed.
23
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step
LAN Port 2 Mode
For detailed information see Æ page 69.
„LAN Port 2 Mode“ is not configurable for optiPoint 410 entry und optiPoint 410/ 420 economy.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
>
09=LAN port 2 mode? >
: Choose and confirm.
Auto >
>
10 Mb/s half duplex >
: Choose and confirm.
>
10 Mb/s full duplex >
: Choose and confirm.
>
100 Mb/s half duplex >
: Choose and confirm.
>
100 Mb/s full duplex >
: Choose and confirm.
10=Fully qual sub num? >
> : Choose and confirm.
: Confirm.
or
or
or
or
The change is displayed.
Subscriber Number
For detailed information see Æ page 79.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
o Enter Subscriber Number (to edit see Æ page 93).
: Confirm. The change is displayed.
Subscriber Password
For detailed information see Æ page 79.
Enter "Administration Menu" and go to the Configura­tion Menu Æ page 20.
11=Home subscriber pwd?>
> : Choose and confirm.
o Enter Subscriber Password (to edit see Æ page 93).
: Confirm. The change is displayed.
24
optiPoint 410/420 economy/economy plus/standard/advance Administration
Step by Step

Diagnostics

Display Test
For detailed information see Æ page 62.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
01=Display test? >
ABCDEFGHIJKLMNOPQRSTUVWX YZ
> Press key to show the next display.
abcdefghijklmnopqrstu­vwx
> Press key to show the next display.
0123456789!"#$%&’()*+,-. /:;<=>?[¥]^_{|}ËÁ <>
> Press key to show the next display.
 
> Press key to show the next display.
: Confirm.
: Confirm to end the test.
LED Test
For detailed information see Æ page 72.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
02=LED test? >
> : Choose and confirm.
All LEDs are flashing.
The LED test takes place in 10 stages (á 5 sec..) auto­matically successively:
• Stage 1: all LEDs off
• Stage 2: all LEDs on
• Stage 3-10: LEDs flash in different combinations
25
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step
Key Test
For detailed information see Æ page 68.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
03=Key test? >
> : Choose and confirm.
Please press key >
e.g.
>, u or h Press any key (except :) and read the display.
: Confirm to end the test.
Audio Loop Test
For detailed information see Æ page 59.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
>
04=Audio loop test? >
: Choose and confirm.
Execute test:
Continue?
>
05=RAM test? >
: Choose and confirm.
Continue? >
: Confirm to end the test.
RAM Test
For detailed information see Æ page 75.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
Wait until the result is displayed.
: Confirm to end the test.
ROM Test
For detailed information see Æ page 76.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
>
06=ROM test? >
: Choose and confirm.
Wait until the result is displayed.
Continue? >
26
: Confirm to end the test.
optiPoint 410/420 economy/economy plus/standard/advance Administration
Step by Step
PING Test
For detailed information see Æ page 74.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
>
07=Ping Test? >
: Choose and confirm.
01=User specified IP? >
02=Gateway? >
03=DL server address? >
04=Default Router IP? >
05=Route 1 Gateway IP?>
06=Route 2 Gateway IP?>
07=SNMP trap address? >
08=Terminal IP addr.? >
08=Terminal IP addr.? >
09=DNS Server? >
Ping? >
>
Change? >
: Choose and confirm.
: Confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
or
: Choose and confirm.
Execute test:
: Confirm to start pinging.
The result appears on the display after a few seconds.
or PING change target:
o Enter IP address (to edit see Æ page 93).
: Confirm. The change is displayed.
On changing the IP addresses of the entries "02=..." to "09=..." the IP addresses actually en­tered in the optiPoint 410/420 are changed. This can lead to the limiting of functions.
27
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step
Line Status
For detailed information see Æ page 72.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
>
08=Line test? >
: Choose and confirm.
Off? >
>
On? >
: Choose and confirm.
>
09=SLK test? >
: Choose and confirm.
Press tick to stop it >
: Confirm.
or
The change is displayed.
SLK Test
For detailed information see Æ page 77.
„SLK Test“ is executable only for optiPoint 420 telephones.
Enter "Administration Menu" and go to the Diagnostics Menu Æ page 20.
Displaytest is running.
: Choose and confirm.
Displaytest finished.
28
optiPoint 410/420 economy/economy plus/standard/advance Administration
Step by Step

Restart

Web-based Management Tool
Reset via the Web-based Management Tool Æ page 42.
1. Open the Dialog „Restart Terminal“. Menu: Administrator Actions > Restart Terminal
2. Click on the button „Restart“.
By pulling the power plug
Disconnect the red Western plug of the power supply unit cable (Pos. 3 Æ page 12) or, if "Power over LAN", disconnect the LAN cable (Pos. 1 Æ page 12) from the optiPoint 410/420 for a few seconds. Then reconnect the plug.
After restart
On normal restart the following displays come in se­quence:
Warning: Restarting User request
NETBOOT - 1.10 optiPoint 410
4:28PM 16.07.03 1228 >
Basic display after finished restart.
29
Administration optiPoint 410/420 economy/economy plus/standard/advance
Step by Step

Error Messages

No IP address
No IP address
No Network
No System
The DHCP server cannot assign any terminal IP address Æ page 80.
Possible solution:
Check the DHCP server.
No LAN connection
The telephone is unable to find a network.
Possible solution:
Check the network cable.
No valid registration password
The PBX No. Æ page 65, Participant No. Æ page 79, and/or the participant password Æ page 79 are invalid.
Possible solution:
Change the Gateway address Æ page 65. Change the Participant No. Æ page 79. Change the participant password Æ page 79.
Error: <Error string>
FTP parameter missing EXIT?
TBD
30
FTP error message
Error during file upload/download: An error occurred during data transfer. An appropriate error message can be viewed in the display.
Not all necessary FTP parameters are set.
Possible solution:
Enter the FTP account name Æ page 64. Enter the FTP password Æ page 64. Enter the FTP username Æ page 65.
VoIP security Fehlermeldung
The Æ PSS key is no longer valid.
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