MicroLogix 1762-OB32T Solid State 24V DC
Source Output Module
Catalog Number 1762-OB32T
Table of Contents
TopicPage
Important User Information2
North American Hazardous Location Approval 4
Additional Resources5
Overview6
Module Description7
Mount the Module8
Field Wiring Connections11
Wiring Options for the I/O Module 13
Labeling for the 1492 Interface Module14
Assemble the Wire Contacts15
Specifications17
2 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
WARNING
IMPORTANT
ATTENTION
SHOCK HAZARD
BURN HAZARD
Important User Information
Solid state equipment has operational characteristics differing from those of electromechanical equipment.
Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication
SGI-1.1
available from your local Rockwell Automation sales office or online at
http://literature.rockwellautomation.com
equipment and hard-wired electromechanical devices. Because of this difference, and also because of the
wide variety of uses for solid state equipment, all persons responsible for applying this equipment must
satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot
assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
Identifies information about practices or circumstances that can cause an explosion in
a hazardous environment, which may lead to personal injury or death, property
damage, or economic loss.
) describes some important differences between solid state
Publication 1762-IN020B-EN-P - June 2013
Identifies information that is critical for successful application and understanding of
the product.
Identifies information about practices or circumstances that can lead to personal injury
or death, property damage, or economic loss. Attentions help you identify a hazard,
avoid a hazard and recognize the consequences.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that dangerous voltage may be present.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that surfaces may reach dangerous temperatures.
MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 3
ATTENTION
ATTENTION
Environment and Enclosure
This equipment is intended for use in a Pollution Degree 2 industrial
environment, in overvoltage Category II applications (as defined in IEC 60664-1),
at altitudes up to 2000 m (6562 ft) without derating.This equipment is
considered Group 1, Class A industrial equipment according to IEC/CISPR 11.
Without appropriate precautions, there may be difficulties with electromagnetic
compatibility in residential and other environments due to conducted and
radiated disturbances.
This equipment is supplied as open-type equipment. It must be mounted within
an enclosure that is suitably designed for those specific environmental
conditions that will be present and appropriately designed to prevent personal
injury resulting from accessibility to live parts. The enclosure must have suitable
flame-retardant properties to prevent or minimize the spread of flame,
complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if
non-metallic. The interior of the enclosure must be accessible only by the use of
a tool. Subsequent sections of this publication may contain additional
information regarding specific enclosure type ratings that are required to comply
with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, for additional
installation requirements, Allen-Bradley publication 1770-4.1
• NEMA Standards 250 and IEC 60529, as applicable, for explanations of
the degrees of protection provided by different types of enclosure.
.
Preventing Electrostatic Discharge
This equipment is sensitive to electrostatic discharge, which can cause internal
damage and affect normal operation. Follow these guidelines when you handle
this equipment:
• Touch a grounded object to discharge potential static.
• Wear an approved grounding wriststrap.
• Do not touch connectors or pins on component boards.
• Do not touch circuit components inside the equipment.
• Use a static-safe workstation, if available.
• Store the equipment in appropriate static-safe packaging when not in use.
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4 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
WARNING
AVERTISSEMENT
North American Hazardous Location Approval
The following modules are North American Hazardous Location approved: 1762-OB32T
The following information applies when
operating this equipment in hazardous
locations:
Products marked "CL I, DIV 2, GP A, B, C, D" are
suitable for use in Class I Division 2 Groups A, B, C,
D, Hazardous Locations and nonhazardous
locations only. Each product is supplied with
markings on the rating nameplate indicating the
hazardous location temperature code. When
combining products within a system, the most
adverse temperature code (lowest "T" number) may
be used to help determine the overall temperature
code of the system. Combinations of equipment in
your system are subject to investigation by the
local Authority Having Jurisdiction at the time of
installation.
EXPLOSION HAZARD
• Do not disconnect equipment
unless power has been removed
or the area is known to be
nonhazardous.
• Do not disconnect connections to
this equipment unless power has
been removed or the area is
known to be nonhazardous.
Secure any external connections
that mate to this equipment by
using screws, sliding latches,
threaded connectors, or other
means provided with this product.
• Substitution of components may
impair suitability for Class I,
Division 2.
• If this product contains batteries,
they must only be changed in an
area known to be nonhazardous.
• The interior of the enclosure must
be accessible only by the use of a
tool.
• For applicable equipment (relay
modules, etc.), exposure to some
chemicals may degrade the
sealing properties of materials
used in the following devices:
Relays, Epoxy. It is recommended
that the User periodically inspect
these devices for any degradation
of properties and replace the
module if degradation is found.
Informations sur l’utilisation de cet équipement en
environnements dangereux:
Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne
conviennent qu'à une utilisation en environnements de
Classe I Division 2 Groupes A, B, C, D dangereux et non
dangereux. Chaque produit est livré avec des
marquages sur sa plaque d'identification qui indiquent
le code de température pour les environnements
dangereux. Lorsque plusieurs produits sont combinés
dans un système, le code de température le plus
défavorable (code de température le plus faible) peut
être utilisé pour déterminer le code de température
global du système. Les combinaisons d'équipements
dans le système sont sujettes à inspection par les
autorités locales qualifiées au moment de l'installation.
RISQUE D’EXPLOSION
• Couper le courant ou s’assurer que
l’environnement est classé non
dangereux avant de débrancher
l'équipement.
• Couper le courant ou s'assurer qu e
l'environnement est classé non
dangereux avant de débrancher les
connecteurs. Fixer tous les
connecteurs externes reliés à cet
équipement à l'aide de vis, loquets
coulissants, connecteurs filetés ou
autres moyens fournis avec ce produit.
• La substitution de composants peut
rendre cet équipement inadapté à un e
utilisation en environnement de Classe
I, Division 2.
• S’assurer que l’environnement est
classé non dangereux avant de
changer les piles.
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MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 5
Additional Resources
ResourceDescription
MicroLogix 1100 Programmable Controllers User
Manual, publication 1763-UM001
MicroLogix 1200 Programmable Controllers User
Manual, publication 1762-UM001
MicroLogix 1400 Programmable Controllers User
Manual, publication 1766-UM001
Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1
.
.
.
A more detailed description of how to install and use
your MicroLogix 1100 programmable controller and
expansion I/O system.
A more detailed description of how to install and use
your MicroLogix 1200 programmable controller and
expansion I/O system.
A more detailed description of how to install and use
your MicroLogix 1400 programmable controller and
expansion I/O system.
Information on installing and using the
.
MicroLogix 1100 programmable controller.
Information on installing and using the
.
MicroLogix 1200 programmable controller.
Information on installing and using the
.
MicroLogix 1400 programmable controller.
More information on proper wiring and grounding
techniques.
If you would like a manual, you can:
• download a free electronic version from the Internet:
http://literature.rockwellautomation.com
• purchase a printed manual by contacting your local Allen-Bradley distributor or
Rockwell Automation representative
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6 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
ATTENTION
ATTENTION
Debris strip
44909
Overview
1762 output module is suitable for use in an industrial environment when installed in
accordance with these instructions. Specifically, this equipment is intended for use in clean, dry
environments (Pollution degree 2
(3)
(IEC 60664-1)
.
Install your module using these installation instructions.
1762 Output Module
(1)
) and to circuits not exceeding Over Voltage Category II
(2)
(1)
(2)
(3)
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Do not remove the protective debris strip until after the module and all other
equipment in the panel near the module are mounted and wiring is complete.
Once wiring is complete, remove protective debris strip. Failure to remove strip
before operating can cause overheating.
Electrostatic discharge can damage semiconductor devices inside the module.
Do not touch the connector pins or other sensitive areas.
Pollution Degree 2 is an environment where, normally, only non-conductive pollution occurs except that occasionally a
temporary conductivity caused by condensation shall be expected.
Over Voltage Category II is the load level section of the electrical distribution system. At this level transient voltages are
controlled and do not exceed the impulse voltage capability of the product’s insulation.
Pollution Degree 2 and Over Voltage Category II are International Electrotechnical Commission (IEC) designations.
MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 7
ATTENTION
44911
44910
Left side viewFront view
1a
1b
2
4
5
6
8
8
3
7
9
This equipment is sensitive to electrostatic discharge (ESD).
Follow ESD prevention guidelines when handling this equipment.
Module Description
DescriptionDescription
1a Upper panel mounting tab5Bus connector cover
1b Lower panel mounting tab6Bus connector with male pins
2Pull loop7DIN rail latch
3MIL-C-083503 connector8Flat ribbon cable with bus connector (female
4Module door with terminal
identification label
pins)
9I/O Diagnostic LEDs
To comply with UL restrictions, this equipment must be powered from a source
compliant with Class 2 or Limited Voltage/Current.
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8 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
ATTENTION
44912
Measurements do not include mounting feet or DIN rail latches.
90 mm
(3.5 in.)
87 mm
(3.43 in.)
40.4 mm (1.59 in.)
Mount the Module
General Considerations
Most applications require installation in an industrial enclosure to reduce the effects of electrical
interference and environmental exposure. Locate your controller as far as possible from power
lines, load lines, and other sources of electrical noise such as hard-contact switches, relays, and
AC motor drives. For more information on proper grounding guidelines, see the Industrial
Automation Wiring and Grounding Guidelines, publication 1770-4.1
This product is intended to be mounted to a well-grounded mounting surface
such as a metal panel. Additional grounding connections from the power
supply's mounting tabs or DIN rail (if used) are not required unless the mounting
surface cannot be grounded. Refer to Industrial Automation Wiring and
Grounding Guidelines, Allen-Bradley publication 1770-4.1
information.
Mounting Dimensions
.
, for additional
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MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 9
TIP
MicroLogix
1100/1200/1400
1762 I/O
1762 I/O
1762 I/O
Top
Bottom
Side
44913
Side
44566
End anchor
End anchor
Module Spacing
Maintain spacing from objects such as enclosure walls, wireways and adjacent equipment. Allow
50.8 mm (2 in.) of space on all sides for adequate ventilation, as shown:
DIN Rail Mounting
The module can be mounted using the following DIN rails: 35 x 7.5 mm (EN 50 022 - 35 x 7.5)
or 35 x 15 mm (EN 50 022 - 35 x 15).
Before mounting the module on a DIN rail, close the DIN rail latch. Press the DIN rail
mounting area of the module against the DIN rail. The latch will momentarily open and lock
into place.
Use DIN rail end anchors (Allen-Bradley part number 1492-EA35 or 1492-EAH35) for
vibration or shock environments.
For environments with greater vibration and shock concerns, use the panel
mounting method described below, instead of DIN rail mounting.
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10 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
TIP
90
(3.54)
100.06
(3.939)
40.4
(1.59)
40.4
(1.59)
14.2
(0.568)
MicroLogix
1100/1200/1400
1762 I/O
1762 I/O
1762 I/O
95 (3.74)
44914
For more than 2 I/O modules: measure (number of modules - 1) x 40 mm (1.59 in.)
NOTE: All dimensions are in mm (in.). Hole spacing tolerance: ±0.4 mm (0.016 in.).
44569
Bus connector covers
1762 expansion
bus connector
cover
Panel Mounting
Use the dimensional template shown below to mount the module. The preferred mounting
method is to use two M4 (#8) panhead screws per module. M3.5 (#6) panhead screws may also
be used, but a washer may be needed to ensure a good mechanical contact. Mounting screws are
required on every module.
System Assembly
The expansion I/O module is attached to the controller or another I/O module by means of a
flat ribbon cable after mounting as shown below.
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Use the pull loop on the connector to disconnect modules. Do not pull on the
ribbon cable.
MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 11
WARNING
ATTENTION
ATTENTION
WARNING
Field Wiring Connections
Grounding the Module
In solid-state control systems, grounding and wire routing helps limit the effects of noise due to
electromagnetic interference (EMI). Run the ground connection from the ground screw of the
controller to the ground bus prior to connecting any devices. Use AWG #14 wire. For
AC-powered controllers, this connection must be made for safety purposes.
You must also provide an acceptable grounding path for each device in your application. For
more information on proper grounding guidelines, refer to the Industrial Automation Wiring
and Grounding Guidelines, publication 1770-4.1
EXPLOSION HAZARD
• In Class I, Division 2 applications, the bus connector must be fully seated and
the bus connector cover must be snapped in place.
• In Class I, Division 2 applications, all modules must be mounted in direct
contact with each other as shown on page 10. If DIN rail mounting is used, an
end anchor must be installed ahead of the controller and after the last 1762
I/O module.
.
To comply with the CE Low Voltage Directive (LVD), all connected I/O must be
powered from a source compliant with the Safety Extra Low Voltage (SELV) or
Protected Extra Low Voltage (PELV).
Recommended Surge Suppression. Use a 1N4004 diode reverse-wired across
the load for transistor outputs switching 24V DC inductive loads. For additional
details, refer to Industrial Automation Wiring and Grounding Guidelines,
Allen-Bradley publication 1770-4.1
Typical Loading Resistor - To limit the effects of leakage current through solid
state outputs, a loading resistor can be connected in parallel with your load. Use
a 5.6 KΩ, 0.5 W resistor for transistor outputs, 24V DC operation.
If you connect or disconnect wiring while the field-side power is on, an electrical
arc can occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed or the area is nonhazardous before proceeding.
.
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12 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
ATTENTION
44925
44919
Output Wiring
Basic wiring of the 1762-OB32T is shown below.
Basic Wiring to the 1762-OB32T Module
+VDC 1
+VDC 1
OUT 0
CR
OUT 1
CR
CR
OUT 2
CR
OUT 3
OUT 4
OUT 5
CR
OUT 6
CR
OUT 7
24V DC24V DC
OUT 8
CR
OUT 9
CR
OUT 10
CR
CRCR
OUT 11
OUT 12
CR
OUT 13
OUT 14
OUT 15
DC
COM 1
-DC
DC
COM 1
Simplified Output Circuit Diagram
VCC
ASIC
+VDC 2
+DC+DC+DC+DC
+VDC 2
OUT 16
CR
OUT 17
CR
CR
OUT 18
OUT 19
CR
OUT 20
OUT 21
CR
OUT 22
OUT 23
CR
CR
OUT 24
OUT 25
CR
OUT 26
CR
OUT 27
OUT 28
OUT 29
CR
OUT 30
OUT 31
DC
COM 2
-DC
DC
COM 2
User SideLogic Side
VDC
S
TR1
G
D
OUT
A write-on label is provided with the module. Mark the identification of each terminal with
permanent ink, and slide the label back into the door.
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COM
Sourcing Outputs - Source describes the current flow between the I/O module
and the field device. Sourcing output circuits source current to sinking field
devices. Field devices connected to the negative side (DC Common) of the field
power supply are sinking field devices.
Europe: DC sinking input and sourcing output module circuits are the commonly
used options.
MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 13
TIP
ATTENTION
Keyed female
connector (1746-N3)
Included with 32-point
output modules.
44924
32-point output module
Keyed male
MIL-C-083503
connector
Panel lights, buttons,
sensors.
Contact pins provided with
female connector can
accept 22...26 AWG wires.
User terminal connector
Wiring Options for the I/O Module
Included with your 32-point output module is a keyed 40-pin female connector and crimp type
pins. These components allow you to wire I/O devices to the module using a 40-conductor cable
or individual wires. Refer to Assemble the Wire Contacts on page 15 for more information on
connector/pin assembly instructions.
When assembled, align the female connector over the module’s male header using the keying slot
as a guide. Firmly lock them together with the upper and lower retaining arms.
Wire the 1746-N3 Connector
If you decide to build your cable using another 1746-N3 to terminate the cable at the
1492 Interface Module end, wire it in the following manner: Pin 1 to Pin 1, Pin 2 to
Pin 2, Pin 3 to Pin 3, etc.
Maximum user cable length is dependent on how much voltage drop
(current x (ohms/ft.) x (feet)) the user’s system can tolerate. The user’s system
should take into account the minimum turn-on voltage required by external loads
connected to the 32-point output module, the minimum turn-on voltage required
by the 32-point input module and all of the voltage drops associated with wiring
to and from the load, sensors, terminal connectors, power sources and the
module itself.
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14 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
Labeling for the 1492 Interface Module
Several different stick-on label sets are provided on a single card with 1492 Interface Modules.
Each label set is identified with an I/O module catalog number and words upper and lower to
identify which terminal strip the label should be affixed to.
The following table identifies the 1762-OB32T 32-point labels and their location on the
interface module. Peel off the appropriate label and apply it to the interface module.
Terminal Connector Labels
Bottom Terminal ConnectorTop Terminal Connector
VDC 1VDC 2
VDC 1VDC 2
OUT 00OUT 16
OUT 01OUT 17
OUT 02OUT 18
OUT 03OUT 19
OUT 04OUT 20
OUT 05OUT 21
OUT 06OUT 22
OUT 07OUT 23
OUT 08OUT 24
OUT 09OUT 25
OUT 10OUT 26
OUT 11OUT 27
OUT 12OUT 28
OUT 13OUT 29
OUT 14OUT 30
OUT 15OUT 31
COM 1COM 2
COM 1COM 2
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MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 15
ATTENTION
44916
Wire stop
Wire barrel
Tang
Stripped wire
44921
Insulation barrel
Stripped wire
Tang
44922
Terminal connector
Terminal sockets
Wire contact
Assemble the Wire Contacts
1. Strip the wire insulation to expose 4 mm (5/32 in.) of wire. Crimp pins can accept
22...26 AWG wire.
Be careful when stripping wires. Wire fragments that fall into the module could
cause damage. Once wiring is complete, be sure the module is free of all metal
fragments before removing the protective debris strip. Failure to remove the
strip before operating can cause overheating.
2. Insert the wire into the crimp pin as far as the wire stop.
4 mm
(5/32 in.)
3. Crimp the wire barrel around the wire using small needle nose pliers.
4. Crimp the insulation barrel around the wire insulation using small needle nose pliers.
5. Solder wire and wire barrel together using lead-free solder and soldering pencil.
6. Insert the assembled wire contact into the terminal socket. Push the wire contact in until
the tang latches. Make sure the tang is properly latched by lightly pulling on the wire.
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16 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
O0:x.0/0
Slot number
(1)
Data file
Output
Slot delimiter
Word delimiter
Bit delimiter
Bit (0...15)
Word
(1)
I/O lcoated on the controller (embedded I/O) is slot 0. I/O added to the controller (expansion I/O) begins with slot 1.
I/O Memory Mapping
For each output module, slot x, words 0...1 in the output data file contain the control program’s
directed state of the digital output points.
The addressing scheme for 1762 Expansion I/O is represented in the following figure.
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MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 17
Specifications
General Specifications
AttributeValue
Number of outputs32
Dimensions
HxWxD
Shipping weight, approx.200 g (7.05 oz)
Bus current draw, max175 mA @ 5V DC
Heat dissipation3.4W @ 26.4V DC
Wire size22, 24, 26 AWG solid or stranded copper wire rated at 90 °C (194 °F)
Wiring category
Pilot duty ratingNot rated
Enclosure type ratingIP20
North American temp codeT3C
(1)
Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and
Grounding Guidelines, publication 1770-4.1
(1)
90 x 40.4 x 87 mm
(3.54 x 1.59 x 3.43 in.)
0 mA @ 24V DC
2 - on signal ports
.
Output Specifications
AttributeValue
Isolated groupsGroup 1: Outputs 0...15
Group 2: Outputs 16...31 (internally connected to common)
Output group to backplane
isolation
Vendor I.D. code1
Prduct type code7
Product code100
Voltage category24V DC source
Operating voltage range10.2...26.4V DC
Signal delay, max
resistive load
Off-state leakage, max0.1 mA @ 26.4V DC
On-state voltage drop0.3V DC @ 0.5 A
Verified by one of the following dielectric tests:
1200V AC for 2 s or 1697V DC for 2 s.
75V DC working voltage (IEC Class 2 reinforced insulation)
Turn-on = 0.5 ms
Turn-off = 4.0 ms
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18 MicroLogix 1762-OB32T Solid State 24V DC Source Output Module
Output Specifications
AttributeValue
Continuous current
per point, max
Continuous current
per common, max
Continuous current
per module, max
Surge current, max2.0 A (Repeatable every 2 s @ 60 °C (140 °F) for 10 ms)
On-state current, min1 mA
10V/m with 1 kHz sine-wave 80% AM from 80…2700 MHz
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MicroLogix 1762-OB32T Solid State 24V DC Source Output Module 19
Environmental Specifications
AttributeValue
EFT/B immunityIEC 61000-4-4:
±2 kV at 5 kHz on signal ports
Surge transient immunityIEC 61000-4-5:
±1 kV line-line(DM) and ±2 kV line-earth(CM) on signal ports
Conducted RF immunityIEC 61000-4-6:
10V rms with 1 kHz sine-wave 80% AM from 150 kHz...80 MHz
Certifications
Certification (when
product is marked)
Valu e
(1)
c-UL-usUL Listed Industrial Control Equipment, certified for US and Canada. See UL File
E65584.
UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations, certified for
U.S. and Canada. See UL File E194810.
CEEuropean Union 2004/108/EC EMC Directive, compliant with:
EN 61326-1; Meas./Control/Lab., Industrial Requirements
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
KCKorean Registration of Broadcasting and Communications Equipment, compliant
with:
Article 58-2 of Radio Waves Act, Clause 3
(1)
See the product certification link at http://www.rockwellautomation.com/products/certification for Declaration of
Conformity, Certificates, and other certification details.
Publication 1762-IN020B-EN-P - June 2013
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/
technical and application notes, sample code and links to software service packs, and a MySupport feature that
you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer
TechConnect support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit http://www.rockwellautomation.com/support/
, you can find technical manuals, a knowledge base of FAQs,
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information
that's contained in this manual. You can also contact a special Customer Support number for initial
help in getting your product up and running
.
United States or
1.440.646.3434
Canada
Outside United
States or
Canada
Use the Worldwide Locator
at
http://www.rockwellautomation.com/support/americas/phone_en.html, or
contact your local Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning and needs to be returned,
follow these procedures.
United StatesContact your distributor. You must provide a Customer Support case
number (call the phone number above to obtain one) to your distributor
to complete the return process.
Outside United StatesPlease contact your local Rockwell Automation representative for the
return procedure.
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