Ricoh SP C232DN Service manual

CÓPIA NÃO CONTROLADA

M035/M036

SERVICE MANUAL

004774MIU

CÓPIA NÃO CONTROLADA

SERVICE MANUAL

M035/M036

CÓPIA NÃO CONTROLADA

M035/M036

SERVICE MANUAL

004774MIU

CÓPIA NÃO CONTROLADA

It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY

FASHION AND DISTRIBUTED WITHOUT THE PRIOR

PERMISSION OF RICOH AMERICAS CORPORATION.

All product names, domain names or product illustrations, including desktop images, used in this document are trademarks, registered trademarks or the property of their respective companies. They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products.

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WARNING

The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program.

Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection.

Ricoh Americas Corporation

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LEGEND

PRODUCT

CODE

M035 -- SP C231N Aficio SP C231N SP C231N M036 -- SP C232DN Aficio SP C232DN SP C232DN

GESTETNER LANIER RICOH SAVIN

COMPANY

DOCUMENTATION HISTORY

REV. NO. DATE COMMENTS

05/2009 Original Printing

CÓPIA NÃO CONTROLADA

M035/M036

PRODUCT INFORMATION

1. PRODUCT INFORMATION.......................................................... 1-1

1.1 SPECIFICATIONS ..................................................................................... 1-1

1.2 MACHINE OVERVIEW .............................................................................. 1-2

1.2.1 COMPONENT LAYOUT ................................................................... 1-2

1.2.2 PAPER PATH ................................................................................... 1-3

1.2.3 DRIVE LAYOUT................................................................................ 1-4

1.3 MACHINE CONFIGURATION ................................................................... 1-6

1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH

PREDECESSOR PRODUCTS ................................................................. 1-7

INSTALLATION

2. INSTALLATION ........................................................................... 2-1

2.1 INSTALLATION REQUIREMENTS............................................................ 2-1

2.1.1 ENVIRONMENT ............................................................................... 2-1

2.1.2 MACHINE LEVEL ............................................................................. 2-2

2.1.3 MACHINE SPACE REQUIREMENT................................................. 2-2

2.1.4 POWER REQUIREMENTS............................................................... 2-3

2.1.5 INSTALLATION PROCEDURE......................................................... 2-3

PREVENTIVE MAINTENANCE

3. PREVENTIVE MAINTENANCE ................................................... 3-1

3.1 PREVENTIVE MAINTENANCE ................................................................. 3-1

SM i M035/M036

CÓPIA NÃO CONTROLADA

REPLACEMENT AND ADJUSTMENT

4. REPLACEMENT AND ADJUSTMENT ........................................ 4-1

4.1 BEFORE YOU START............................................................................... 4-1

4.2 SPECIAL TOOLS....................................................................................... 4-2

4.3 EXTERIOR COVERS................................................................................. 4-3

4.3.1 REAR COVER .................................................................................. 4-3

4.3.2 OPERATION PANEL ........................................................................ 4-4

4.3.3 RIGHT COVER ................................................................................. 4-5

4.3.4 LEFT COVER ................................................................................... 4-6

4.3.5 FRONT COVER UNIT ...................................................................... 4-7

4.4 LASER OPTICS ......................................................................................... 4-9

4.4.1 CAUTION DECAL LOCATION.......................................................... 4-9

4.4.2 LASER OPTICS HOUSING UNIT................................................... 4-10

After replacing the laser optics housing unit....................................... 4-12

4.5 AIO CARTRIDGE..................................................................................... 4-14

4.5.1 AIO CARTRIDGE (ALL IN ONE CARTRIDGE)............................... 4-14

4.5.2 BLACK AIO MOTOR....................................................................... 4-15

4.5.3 COLOR AIO MOTOR...................................................................... 4-18

4.6 IMAGE TRANSFER ................................................................................. 4-19

4.6.1 IMAGE TRANSFER BELT UNIT..................................................... 4-19

After replacing the image transfer belt unit......................................... 4-20

4.6.2 ITB (IMAGE TRANSFER BELT) CLEANING UNIT......................... 4-21

4.6.3 AGITATOR MOTOR ....................................................................... 4-22

4.6.4 ITB (IMAGE TRANSFER BELT) CONTACT MOTOR..................... 4-23

4.6.5 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR................... 4-24

4.6.6 TM (TONER MARK) SENSOR BASE............................................. 4-25

4.6.7 WASTE TONER BOTTLE SET SENSOR....................................... 4-26

4.6.8 WASTE TONER OVERFLOW SENSOR ........................................ 4-27

4.7 PAPER TRANSFER................................................................................. 4-28

4.7.1 TRANSFER UNIT ........................................................................... 4-28

4.7.2 TRANSFER ROLLER ..................................................................... 4-29

4.7.3 REGISTRATION ROLLER.............................................................. 4-31

Reassembling the registration roller unit ............................................ 4-31

4.7.4 REGISTRATION SENSOR ............................................................. 4-32

M035/M036 ii SM

4.7.5 REGISTRATION CLUTCH.............................................................. 4-33

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4.8 IMAGE FUSING ....................................................................................... 4-34

4.8.1 FUSING UNIT ................................................................................. 4-34

4.8.2 FUSING LAMP................................................................................ 4-36

When Reinstalling the Fusing Lamp................................................... 4-36

4.8.3 TRANSPORT/FUSING MOTOR ..................................................... 4-37

4.9 PAPER FEED .......................................................................................... 4-38

4.9.1 PAPER FEED CLUTCH.................................................................. 4-38

4.9.2 PAPER FEED ROLLER .................................................................. 4-39

4.9.3 SEPARATION PAD ........................................................................ 4-40

4.9.4 PAPER END SENSOR ................................................................... 4-41

4.10 PAPER EXIT ...................................................................................... 4-42

4.10.1 PAPER EXIT ROLLER .............................................................. 4-42

When reinstalling the paper exit roller ................................................ 4-43

4.10.2 PAPER EXIT SENSOR ............................................................. 4-44

4.11 ELECTRICAL COMPONENTS........................................................... 4-45

4.11.1 CONTROLLER BOARD ............................................................ 4-45

4.11.2 EGB (ENGINE BOARD) ............................................................ 4-46

When installing the new EGB ............................................................. 4-47

4.11.3 INTERLOCK SWITCHES .......................................................... 4-48

4.11.4 FUSING FAN MOTOR .............................................................. 4-49

4.11.5 LSU FAN MOTOR..................................................................... 4-50

4.11.6 ID CHIP BOARD ....................................................................... 4-51

4.11.7 PSU ........................................................................................... 4-52

Fuse ................................................................................................... 4-54

4.11.8 HIGH VOLTAGE POWER SUPPLY BOARD ............................ 4-54

4.11.9 TEMPERATURE/HUMIDITY SENSOR ..................................... 4-55

4.11.10 DUPLEX MOTOR (M036 ONLY).............................................. 4-56

4.11.11 EEPROM .................................................................................. 4-57

SYSTEM MAINTENANCE REFERENCE

5. SYSTEM MAINTENANCE REFERENCE .................................... 5-1

5.1 SERVICE PROGRAM................................................................................ 5-1

5.1.1 OVERVIEW....................................................................................... 5-1

5.2 CONFIGURATION AND TEST PAGE INFORMATION ............................. 5-2

SM iii M035/M036

5.2.1 OVERVIEW....................................................................................... 5-2

CÓPIA NÃO CONTROLADA

To Print the Configuration Page from the Machine............................... 5-2

To Print the Configuration Page from the SOM .................................... 5-2

To Print the Test Page from the Machine............................................. 5-2

To Print the Test Page from the SOM .................................................. 5-2

5.2.2 ERROR LOG .................................................................................... 5-3

5.2.3 COUNTER AND COVERAGE .......................................................... 5-4

Configuration Page............................................................................... 5-4

Test Page............................................................................................. 5-5

5.3 FIRMWARE UPDATING ............................................................................ 5-6

5.3.1 PRINTER MODEL ............................................................................ 5-6

Controller Firmware.............................................................................. 5-6

Engine Firmware .................................................................................. 5-8

5.3.2 BOOT LOADER FIRMWARE............................................................ 5-9

TROUBLESHOOTING

6. TROUBLESHOOTING ................................................................. 6-1

6.1 TROUBLESHOOTING GUIDE................................................................... 6-1

6.2 IMAGE PROBLEMS................................................................................... 6-2

6.2.1 OVERVIEW....................................................................................... 6-2

6.2.2 CHECKING A SAMPLE PRINTOUT................................................. 6-3

Printer Driver Setting for Printing a Sample.......................................... 6-3

M035/M036 SERVICE MANUAL APPENDICES

SEE M035/M036 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE

OF CONTENTS

G849 PAPER FEED UNIT TK1010

SEE SECTION G849 FOR DETAILED TABLE OF CONTENTS

M035/M036 iv SM

CÓPIA NÃO CONTROLADA

PRODUCT INFORMATION

APPENDIX: SPECIFICATIONS

INSTALLATION

APPENDIX: PREVENTIVE MAINTENANCE

G849 Paper Feed Unit TK1010

PREVENTIVE MAINTENANCE

APPENDIX: TROUBLESHOOTING GUIDE

REPLACEMENT AND ADJUSTMENT

APPENDIX: SP MODE TABLES

TAB

POSITION 1

TAB

POSITION 2

TAB

POSITION 3

TAB

POSITION 4

SYSTEM MAINTENANCE REFERENCE

APPENDIX: MACHINE SWAP

TROUBLESHOOTING

TAB

POSITION 5

TAB

POSITION 6

TAB

POSITION 7

TAB

POSITION 8

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Read This First

Safety Notices

Important Safety Notices

Prevention of Physical Injury

1. Before disassembling or assembling parts of the printer and peripherals, make sure

that the printer power cord is unplugged.

2. The wall outlet should be near the printer and easily accessible.

3. If any adjustment or operation check has to be made with exterior covers off or open

while the main switch is turned on, keep hands away from electrified or mechanically

driven components.

4. The printer drives some of its components when it completes the warm-up period. Be

careful to keep hands away from the mechanical and electrical components as the

printer starts operation.

5. The inside and the metal parts of the fusing unit become extremely hot while the printer

is operating. Be careful to avoid touching those components with your bare hands.

Health Safety Conditions

Toner is non-toxic, but if you get it in your eyes by accident, it may cause temporary eye

discomfort. Try to remove with eye drops or flush with water as first aid. If unsuccessful, get

medical attention.

Observance of Electrical Safety Standards

The printer and its peripherals must be serviced by a customer service representative who

has completed the training course on those models.

Safety and Ecological Notes for Disposal

1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when

exposed to an open flame.

2. Dispose of used toner, the maintenance unit which includes developer or the organic

photoconductor in accordance with local regulations. (These are non-toxic supplies.)

3. Dispose of replaced parts in accordance with local regulations.

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 To prevent a fire or explosion, keep the printer away from flammable liquids, gases,

and aerosols. A fire or an explosion might occur.

Laser Safety

The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based

optical units in the field. The optical housing unit can only be repaired in a factory or at a

location with the requisite equipment. The laser subsystem is replaceable in the field by a

qualified Customer Engineer. The laser chassis is not repairable in the field. Customer

engineers are therefore directed to return all chassis and laser subsystems to the factory or

service depot when replacement of the optical subsystem is required.

 Use of controls, or adjustment, or performance of procedures other than those

specified in this manual may result in hazardous radiation exposure.

WARNING

WAR NING:

Turn off the main switch before attempting any of the procedures in the Laser Optics

Housing Unit section. Laser beams can seriously damage your eyes.

CAUTION MARKING:

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Symbols, Abbreviations and Trademarks

This manual uses several symbols and abbreviations. The meaning of those symbols and

abbreviations are as follows:

See or Refer to

Clip ring

Screw

Connector

Clamp

E-ring

SEF Short Edge Feed

LEF Long Edge Feed

Trademarks

Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation

in the United States and /or other countries.

PostScript

PCL

Ethernet

PowerPC

Other product names used herein are for identification purposes only and may be

trademarks of their respective companies. We disclaim any and all rights involved with

is a registered trademark of Adobe Systems, Incorporated.

is a registered trademark of Hewlett-Packard Company.

is a registered trademark of Xerox Corporation.

is a registered trademark of International Business Machines Corporation.

those marks.

CÓPIA NÃO CONTROLADA

PRODUCT INFORMATION

REVISION HISTORY

Page Date Added/Updated/New

None

CÓPIA NÃO CONTROLADA

1. PRODUCT INFORMATION

CÓPIA NÃO CONTROLADA

1.1 SPECIFICATIONS

See "Appendices" for the following information:

Specifications

Product

Information

 "General Specifications

 "Supported Paper Sizes

SM 1-1 M035/M036

Machine Overview

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1.2 MACHINE OVERVIEW

1.2.1 COMPONENT LAYOUT

1. Laser Optics Housing Unit

2. Print Cartridge (AIO)

3. Development Roller (AIO)

4. Paper Exit

5. Fusing Unit

6. Fusing Lamp

7. Duplex Path

8. Transfer Roller

9. Registration Roller

10. By-pass

11. Paper Feed Roller

12. ITB (Image Transfer Belt) Unit

13. OPC (AIO)

14. Tray 1

15 EGB/Controller

M035/M036 1-2 SM

1.2.2 PAPER PATH

CÓPIA NÃO CONTROLADA

Machine Overview

Product

Information

1. Paper path from tray 1

2. Duplex path (M036 only)

3. By-pass tray

4. Paper path from tray 2 (optional)

SM 1-3 M035/M036

Machine Overview

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1.2.3 DRIVE LAYOUT

1. Color AIO Motor

2. Black AIO Motor

3. Duplex Motor (M036 only)

4. Transport/Fusing Motor

 Color AIO Motor:

This drives the color AIOs (Cyan, Magenta and Yellow)

 Black AIO Motor:

This drives the black AIO and the ITB (Image Transfer Belt).

 Duplex Motor (M036 only):

This drives the paper exit roller and the duplex roller.

 Transport/Fusing Motor:

This drives the fusing unit, paper feed roller, registration roller and paper exit roller via

the paper feed clutch, registration clutch and gears.

5. Registration Clutch

6. Paper Feed Clutch

7. Agitator Motor

8. ITB (Image Transfer Belt) Contact Motor

M035/M036 1-4 SM

Machine Overview

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 Registration Clutch:

This transfers drive from the transport/ fusing motor to the registration roller.

 Paper Feed Clutch:

This transfers drive from the transport/ fusing motor to the paper feed roller.

 Agitator Motor:

This moves the agitators in the waste toner bottle.

 ITB Contact Motor:

This moves the ITB into contact with and away from the color OPCs.

Product

Information

SM 1-5 M035/M036

Machine Configuration

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1.3 MACHINE CONFIGURATION

M035 M036

Models

Duplex

Unit

M035 Manual Y 500x1 Y

M036 Auto Y 500x1 Y

Optional

Memory

Optional

Tray (G849)

PCL

M035/M036 1-6 SM

+ 183 hidden pages

Ricoh SP C232DN Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

Read This First

Safety Notices

Trademarks

Specifications

Machine Overview

Machine Configuration