Q-See QS494, QS558, QS4816, QS4716, QS458 Remote Monitoring Guide

Mobile Remote Monitoring
Using QS View
for iOS and Android
Setup and Users Guide for Mobile Remote Monitoring QS Series Security DVRs
on the iPhone and iPad as well as Android devices.
ENABLING MOBILE SURVEILLANCE
You can access your DVR from your Apple or Android smartphone or tablet. Search for Q-See in the iTunes Store or Android market to download this free mobile app. The same application will operate on both phone or tablet. Be certain to select the QS Series version to ensure compatibility with your system.
NOTE: The bandwidth usage of monitoring your DVR remotely is roughly equivalent to streaming a movie for the same duration.
USING QS VIEW
QS View software operates identically on both Android and Apple iOS phones and tablets. The instructions below cover both platforms.
LOGGING INTO YOUR DVR
Once you’ve installed the QS View app, launch it as you would any other program.
Once the program has loaded it will display its default mode, the Live View.
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You will need to add your DVR to the Device List in order to connect.
Once you’ve added your DVR to the list, you can tap on it to connect to it.
Tap on the Device icon to open the Device List.
To add a DVR to your list, tap the + (iOS) or Add (Android) button in the upper right corner.
Later, you can use this window to edit or delete DVRs in your list by using the Edit button on the upper left.
Clicking on the + or Add button opens another window allowing you to enter the DVRs IP address and other essential information, such as the user name and password. These are the same as you use to log into the DVR.
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While in Live View, you may switch between Devices by tapping the Select button in the upper right corner. This will cause a list of your available DVRs to pop up allowing you to choose which system to access.
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It is recommended that you create two “Devices” for each DVR. One should use the local IP address for when you are accessing the same network that the DVR is connected to, while the other will use the WAN IP for when you are connecting over the Internet.
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LIVE VIEW
QS View will open in nine-channel multi-display mode by default. Any “extra” channels beyond what your DVR actually has will show up black while any channels that your DVR has but without a camera connected will display “Video Loss”.
In portrait mode a series of controls will appear under the video.
Spreading your fingers on the screen will change the display mode to four- and then single­channel display mode. A pinching action will increase the number of channels being displayed. You can also double-tap on a channel to bring it to full screen view. Double tapping on it again will return to the previous multi-screen mode.
In four-channel display mode, you can switch to the next group of four channels (if you have an eight-channel DVR) by dragging your finger across the screen. Similarly, you may move between single-channel views using the same page-turning motion. While in a single-screen view, you can digitally zoom in on the video by spreading your fingers. A pinching motion will zoom back out.
Most Live View functions will operate in portrait or landscape mode. Controls are hidden while in landscape mode. Other functions, such as video playback, will be in portrait mode only.
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The upper row of buttons directly affects the Live View video. In order from left to right, the buttons are: PTZ Controls, Local Record, Snapshot, Close Video and Volume.
PTZ Controls
Tapping the PTZ button will add PTZ controls to the a channel currently being viewed in full­screen mode. These will be functional only on a channel that has a PTZ camera connected to it. Touch the arrows to move the camera in the desired direction.
Spreading your fingers apart on the screen will cause the camera to zoom in while a pinching motion will zoom it back out.
You are not able to make changes to the PTZ settings through QS View, nor are you able to activate cruises or automatically move to a preset point.
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Recording Video
You are able to record live video locally to your device by tapping on the Record button. These videos can be accessed and played back using the Playback function described later. Tapping the Record button a second time ends the recording.
Device
You can switch between DVRs using either the Select button at the top of the screen or the Device button at the bottom left. This latter button will display the number of available systems next to its icon.
Snapshot
Tapping this button captures a still image from the selected camera. You are then given the choice to save it or not. Images captured on the iPad and iPhone are saved to the device’s Photos folder, while those captured on an Android device are available through the Playback function.
Close Channel
This button turns off the feed from the selected channel but does not disconnect your device from the DVR. The square icon is then replaced by a triangular “play” icon which will restore the channel’s view to your device.
Volume Control
If you have an audio-enabled camera or a microphone connected to your DVR, you can turn the audio on or off by tapping this button.
APPLICATION CONTROLS
The lower row of controls at the bottom of the QS View window are used switch modes with the program as well as change the settings of the program itself.
Live View is the normal operating mode.
However, you can only add DVRs and edit their profile with QS View from within the Device List.
As was described at the beginning of this chapter, to add a device, touch the + or Add button (Apple or Android devices, respectively) and then enter the information needed to log in.
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Touching the Edit button within the Device List will add red icons to the left of the DVRs within your list. You can tap on the DVR’s name to edit its information - such as to change the password.
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When you have made your changes, tap the Done (Apple) or Save (Android) to save them.
You must have more than one device in the list to delete a system from your list. Tapping on the red icon to the left of the device that you want to remove will bring up a red Delete button allowing you to remove the DVR from your list.
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PLAYBACK
Along with viewing live feeds from your system, the playback feature is the other major function of QS View. This function only operates in portrait mode. Only a single video may be played back at a time.
Selecting Playback brings up a window showing your options. You can play back video recorded on the DVR (remote) or local video which was recorded onto your device by tapping on the Record button in Live View. On Android devices, you may also view the still images taken using the Snapshot button in Live View using the Image View function. Although this last option is shown as Capture View in the iPhone/iPad version of QS View, the images are automatically saved to your device’s Photos folder so this feature is not functional.
Select the type of playback you wish to perform and the appropriate window will open.
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The playback controls are straightforward. In addition to playing the video at normal speed, the arrows to either side of the Play/ Pause button allow you to speed up or slow down playback by a factor of two (1/2x to 2x normal speed).
The Snapshot button allows you to capture a still image from the recorded video. This image will be saved in the same location as snapshots taken from live video - in Photos on the iPhone or iPad and on the SD card in Android devices.
Volume allows you to mute any included audio stream.
Tap on Playback in the upper left to return to the list of videos.
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Local Playback
Local files are videos recorded onto your mobile device when you press the Record button during Live View. Video from all cameras will be recorded when you select this operation.
Remote Playback
You are able to access - and view - videos recorded onto your DVR’s hard drive from your mobile device. When you select Remote Playback, a calendar will appear showing the current date. If that date has recorded files, they will automatically appear in the list below the Calendar. Dates with recorded video will be shown in blue.
You may select a different date and which channel(s) to search. The file list will show the start and end times, along with which channel made the recording. Double-tap upon a file to begin playback.
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Playback operates in exactly the same manner as with remote playback.
Tap on Local Playback in the upper right to return to the list of files.
You may double-tap on a video to begin playing it, or you may tap on the arrow at the far right.
To delete a video, simply touch and drag within the white area to the right of the file name and a Delete button will appear, allowing you to remove the file from the list.
Image Playback
Available only on the Android version of QS View, Image Playback allows you to review still images captured from Live or Playback video. These files are located on your device’s SD card in a folder named Streaming where they may be copied, sent or deleted.
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SETTINGS
The Settings menu allows you to make certain changes to your DVR remotely. The options listed in this menu mirror those on the DVR itself but aren’t nearly as complete. You cannot access all of the funtions and options available on the DVR, including PTZ configuration, but you are able to change the recording schedule, set up alarm responses and so on.
When making changes to the Network settings of your DVR remotely, care should be exercised as any changes may result in your being logged out of the DVR with no way to reconnect until settings are changed again at the DVR itself.
MORE
This last portion of QS View collects two different functions into a pair of submenus.
Full and complete descriptions of the functions can be found within the User
Manual as well as earlier within the Remote Monitoring Guide. Both of these
documents are on the CD that came with your system or may be downloaded from our support site www.Q-See.com/Support.
Use the Back button to exit a portion of the Settings menu without leaving the menu itself.
Worth noting, however, is the ability to access the list of online users. In addition to being able to create and modify user accounts from your mobile device, you may also disconnect another user from the system if you are logged in using the Admin account.
System
The settings within the System submenu include Main/Sub Stream, Network and PTZ camera speed with the first two options giving you control of the amount of data being utilized by your device. Keep in mind that streaming video from your DVR utilizes approximately the same bandwidth as a streaming a movie or live video from another source. Depending upon your data plan, you may find it better to utilize only the lower-bandwidth substream. Disabling this option will provide reduced image quality as the device will only use the substream. But, it will not use as much data. Turning on Only Wifi in the Network option will prevent your mobile device from streaming video using 3G/4G data networks.
The last option does not affect bandwidth, but allows you to adjust the speed at which the PTZ camera operates in Live View mode.
About
This other submenu provides basic information about the QS View software - which version you are running and its release date.
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Digital Peripheral Solutions, Inc.
8015 E. Crystal Drive
Anaheim, CA 92807
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