Q-See QS206, QS408 User Manual

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User Manual

MODEL QS408

H.264 NETWORK DVR

QS Series

MODEL QS206

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

© 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior

written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their

respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

About this Manual

This manual is written for the QS206 DVR and was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

Rev. 1.2 3/21/11

TABLE OF CONTENTS

1. INTRODUCTION 7

2. INSTALLATION AND CONNECTION 10

QS206 10

QS408 12

3. CONTROLS 14

3.1 Mouse Control 14

Virtual Keyboard 15

3.2 Remote Control 16

4. BASIC OPERATION 19

4.1 Power On/Off 19

Standby Mode 19 Shutdown 19

4.2 Shortcut Menu 19

4.3 System Login 20

4.4 Main Menu 20

4.5 Basic Settings 21

Language 21 Date/Time 22 Password 23 Display 24 Video/Audio 25

4.6 Hard Drive (HDD) Management 26

Formatting the Internal Hard Drive 26

4.7 PLAYBACK 27

Video Search 27 Using the On-Screen Playback Controls 28 File List 28

4.8 Backup 30

Using the Playback Software 31

5. RECORDING 34

5.1 Recording Conﬁguration 34

5.2 Recording Schedule 35

5.3 Mask Field 36

5.4 Motion Detect 37

6. ADVANCED FEATURES 38

6.1 Alarm 39

6.2 Email Setup 40

6.3 System Info 41

6.4 System 41

Restoring Factory Settings 42 Restarting the DVR (Soft-Reset) 42 Upgrading the Firmware 42

6.5 Pan-Tilt-Zoom Cameras (PTZ) 43

7. REMOTE ACCESS 44

7.1 Network Setup 44

DHCP 44 UPNP 45 Static IP 48 PPPOE 49

7.2 Port Forwarding 50

Part 1: Determine the IP Address of the DVR 50 Part 2: Determine the Number of Routers on the Network 51 Part 3: Download the Simple Port Forwarding Program 53 Part 4: Setting Up DMZ in Router 2 58

7.3 DDNS (Dynamic Domain Name Service) 59

7.4 Accessing your DVR remotely 61

Accessing the DVR Using Internet Explorer 61

7.5 Remote Surveillance Software 66

Logging In Remotely 66 The Live View Window 67 Recording 68 PTZ Control 69 Screen Captures 69 Playback 70 Search 71 Remote Backup 72 Remote Setup 73

7.6 Mobile Surveillance 75

8. HARD DRIVE INSTALLATION 76

APPENDIX 77

Product Speciﬁcations 77

Basic Operational Speciﬁcations 78

Frequently Asked Questions 79

Q-SEE PRODUCT WARRANTY 83

Questions or Comments? Contact Us 84

INTRODUCTION

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

CHAPTER 1

WARNING! ELECTRIC SHOCK RISK!

nCheck the unit and any accessories included in the package immediately after opening. If

items are missing or damaged, repackage and return to the point of purchase.

Use the proper power source. Only use the power adapter supplied with your system. Do

not use this product with a power source that applies more than the speciﬁed voltage (100240V AC).

nNever insert anything metallic into the DVR. Inserting anything into the DVR or its case can

be a source of dangerous electric shock.

nDo not operate in dusty areas.

nDo not expose this product to rain or use near water. If this product accidentally gets wet,

unplug it and contact an authorized dealer immediately.

nKeep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe

using a lightly dampened cloth (only use water, do not use solvents).

nDo not operate this DVR without the cover securely in place. Do not attempt to do any

repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR, unplug it immediately and contact Q-See technical support. Under no circumstances should the cover be removed while the device is connected to a power source. You should only remove the cover to install/replace the hard disk drive (See Chapter 8) or replace the standard 3v lithium cell battery on the motherboard. These are the only user serviceable parts. You may need to replace the battery if the internal clock resets itself after a power outage

nHandle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may

cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.

nMake sure there is proper air circulation around the unit. This DVR system uses a hard drive

for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the DVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

nProvide proper ventilation. This DVR has a built-in fan that properly ventilates the system.

Do not cover or impede this fan.

FEATURES AND SPECIFICATIONS

This product offers the following features:

Smartphone Compatible

Access live footage directly from your iPhone, iPad or smartphones running Windows Mobiel, Android, Symbian or BlackBerry operating systems. Your DVR can also be set to e-mail your hand held-device whenever speciﬁc activity occurs, such as motion detection.

View Your Video Feed Online with No Extra Service Fees

View your DVR’s live or recorded video footage on any Internet accessible computer with Internet Explorer, Mozilla Firefox and Google Chrome (using IE plug-in).

Stay Notiﬁed with Customizable Email Alerts

Set your system up to notify you when an event has occurred at the location you are monitoring. Notiﬁcation alerts can easily be adjusted to your speciﬁcations.

Advanced Motion Detection Activated Recording

Advanced motion detection settings ensure that false alarms are not triggered. The easy to use motion detect set up screen allows you to mask out certain areas which experience heavy movement in order to avoid false alarms and avoid unnecessary record triggering.

Multiple Backup Options

A built-in USB port gives you the option of backing up and transferring your video footage using a ﬂash drive or external USB hard drive. You can also connect to an external CD/ DVD writer to burn your ﬁle footage right onto a compact disc or DVD disc. Files can also be accessed from your DVR system to a remote computer location by logging on remotely.

Connect to a TV or PC Monitor Easily

This system comes with both a VGA and BNC out port to allow you to connect to a TV or computer monitor for viewing purposes.

User-Friendly LCD Control Functions

Front panel button control allows instant booting up and system standby at the press of a button. LCD monitor can be set to go into energy efﬁcient stand-by mode.

Included Mouse and Remote Control

In addition to front panel button controls, system can also be booted up and system standby using the included remote control or mouse. Mouse operation function supports intelligent operation by enabling copy and paste functions.

Storage Function

Encrypted ﬁle format to ensure data security and avoid vicious data modiﬁcation.

Compression Format

Supports multiple-channel audio and video. Independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization.

Audio Recording

Two channels include audio as well as video input.

24/7 Scheduled Recording

Choose which days of the week and hours of the day you want to set your DVR to record or not record.

Multiple Playback Options and Advanced Search Functions

Supports real-time recording on each channel independently. Search through recorded ﬁles while you are playing live footage, monitoring through a remote location using a supported internet browsing application and backing up system ﬁles. A variety of playback modes include: slow play, fast play, backward play and frame by frame play.

Network Monitoring

Supports network remote real-time monitoring (available bandwidth permitting), remote record search and remote PTZ control.

Alarm Activation Function

Several relay alarm outputs enable you to pair your system with an on-site alarm system.

Communication Ports

s RS485 port can be used for PTZ camera control. s RS232 port can connect to a keyboard for central control, and can also connect to PC

COM to upgrade system and maintain system settings. s Standard Ethernet port allows you to access the DVR from a network or the Internet.

PTZ camera control

s Supports PTZ decoder via RS485. s Supports a variety of protocols to allow the DVR to control the PTZ speed dome: AD1641M,

Admatrix, Banknote, DH-CC440, DH-Matrix, DH-SDI, Dh-SD2, Eptz, General, Haiyu, Hy, Lilin, Mercer-1, Panasonic, PE5051K, Pelco-9750, PelcoASCII, PelcoD, Pelcod-DON, PelcoD-S, Pelco-SI, Pelco-T, PelcoD1, PelcoD1-T, PelcoP, PelcoP-HK, PelcoP1, PelcoP5, Philips, Pih-717, QT-2XXD, Rm110a, Sae, Samsung, Sanli, Santachi, Sharp, Sony, WV-CS850I, WV-CS850II, WV-CS950, Yaan

NOTE! Depending on your point of purchase, your DVR may have the hard disk drive already installed. If your drive was packaged separately, or if you wish to upgrade your installed drive up to a 2TB drive, please see Chapter 10 at the back of this manual which covers installing the drive.

INSTALLATION AND

CHAPTER 2

CONNECTION

Please note that it is important to keep in mind common safety guidelines when installing your DVR or connecting additional devices – including turning off and unplugging your DVR before installing internal components.

QS206

PICTURE 2-1

Item # Name/ Symbol Description

1 STANDBY Press to set the system in standby mode.

2 MENU/EXIT Press to open/close the main menu.

3 CHANNEL/

NUMBERS/ PLAYBACK

4 NAVIGATION/OKOK In menus, press to conﬁrm selections; in PTZ mode,

5 LED

INDICATORS

6 DURING

PLAYBACK PRESS:

7 IR SENSOR IR Receiver for remote control.

Press buttons 1-8 to view the selected channel full-screen; press buttons 1-0 to input passwords and user IDs.

press to change the navigation buttons to control a connected PTZ camera (not included)

▲ ▼ ◄ ►

Shows status of hard drive, recording, alarm, HDD full and network.

◄ ◄

n/►

► ► ► ► ►

USB Connect a USB ﬂash drive for data backup and

Press to move cursor up; in PTZ mode, press to pan camera up.

Press to move cursor down; in PTZ mode, press to pan camera down.

Press to move cursor left; in PTZ mode, press to pan camera left.

Press to move cursor right; in PTZ mode, press to pan camera right.

Increase reverse playback speed 1X, 2X, 4X.

Press to freeze playback to one frame, then press again to advance frame-by-frame.

Press to start playback

Press to slow playback speed by 1/2, 1/4, 1/8.

Press to increase forward playback speed 1X, 2X, 4X.

ﬁrmware upgrades

PICTURE 2-2

Item #Physical

Connector

1 VIDEO IN Video input for connecting analog video signal input (BNC)

3 VGA OUTPUT To connect to VGA monitor

4 NETWORK For connecting Ethernet cable

5 USB Mouse port

ALARM INPUT 8 I/O Alarm input

ALARM OUTPUT

7 AUDIO IN Audio input for connecting audio signal (2 feeds)

9 VIDEO OUT

RS485 RS485 for connecting PTZ

RS232 Debugging port

+12V

AUDIO OUTPUT

IMPORTANT! The default resolution of this DVR is 1024 x 768 pixels. Some

monitors smaller than 19” may not display video properly.

Description

DC 12V/3A Power Connection

I/O Output for alarm

Power supply for DC relay, the current is 100MA (to prevent short circuits)

For connection to ampliﬁed speaker

Video output for connecting TV (BNC)

Power

The DVR’s power supply plugs into the socket marked DC 12V next to power switch (Item number 2 in Picture 2-2). It is absolutely essential that you only use the power supply that

came with the DVR to ensure proper operation and to avoid damage.

We also recommend that you use an uninterrupted power supply (UPS) so that the system will continue to operate in the event of a power loss. In addition, you should connect the DVR into a UL-1449 rated surge protector. It should have a joule rating of at least 400, a response time of 10 nanoseconds or less and a clamping voltage of no more than 330 volts.

Mouse

The included USB mouse will only operate if connected to the DVR through the USB port on the rear of the DVR (Item number 5 in Picture 2-2). The USB port on the front of the DVR’s screen is only for external USB storage devices.

QS408

Item # Name/ Symbol Description

1 STANDBY Press to set the system in standby mode.

2 IR SENSOR IR Receiver for remote control.

3 LED Inicators Shows status of hard drive, recording, alarm, HDD full and

network.

4 CHANNEL/

NUMBERS/ PLAYBACK

5 MENU/EXIT Press to open/close the main menu.

4 NAVIGATION/OKOK In menus, press to conﬁrm selections; in PTZ mode,

6 DURING

PLAYBACK PRESS:

Press buttons 1-8 to view the selected channel full-screen; press buttons 1-0 to input passwords and user IDs.

press to change the navigation buttons to control a connected PTZ camera (not included)

▲ ▼ ◄ ►

USB Connect a USB ﬂash drive for data backup and

◄ ◄

n/►

► ► ► ► ►

Press to move cursor up; in PTZ mode, press to pan camera up.

Press to move cursor down; in PTZ mode, press to pan camera down.

Press to move cursor left; in PTZ mode, press to pan camera left.

Press to move cursor right; in PTZ mode, press to pan camera right.

ﬁrmware upgrades

Increase reverse playback speed 1X, 2X, 4X.

Press to freeze playback to one frame, then press again to advance frame-by-frame.

Press to start playback

Press to slow playback speed by 1/2, 1/4, 1/8.

Press to increase forward playback speed 1X, 2X, 4X.

Item #Physical

Connector

Description

2 VIDEO OUT

3 VIDEO IN Video input for connecting analog video signal input (BNC)

4 AUDIO IN Audio input for connecting audio signal (2 feeds)

ALARM INPUT 8 I/O Alarm input

ALARM OUTPUT

6 NETWORK For connecting Ethernet cable

7 VGA OUTPUT To connect to VGA monitor

9 USB Mouse port

10 Power Switch Power On/Off

RS485 RS485 for connecting PTZ

RS232 Debugging port

+12V

AUDIO OUTPUT

IMPORTANT! The default resolution of this DVR is 1024 x 768 pixels. Some

monitors smaller than 19” may not display video properly.

DC 12V/3A Power Connection

Video output for connecting TV (BNC)

I/O Output for alarm

Power supply for DC relay, the current is 100MA (to prevent short circuits)

For connection to ampliﬁed speaker

CONTROLS

This DVR can be controlled through the USB mouse, the remote control or by using the buttons on the front of the device. For the purposes of this manual, instructions will be given for using the mouse but the other modes are also presented in this chapter.

CHAPTER 3

3.1 MOUSE CONTROL

The mouse operates in a manner similar to how it is used on a conventional computer; pointand-click, right-click, double click and so on. How these functions are used is based on the context of where they are used. Some examples are:

LEFT CLICK: Selecting an item

Opening a menu

Checking a box or motion detection status

Selecting letters, numbers or symbols on the virtual keyboard.

DOUBLE CLICK: Selecting an event for playback

Selecting a screen to zoom into from multi-screen mode

RIGHT CLICK

Opens Pop-Up

CLICK-AND-DRAG Select motion detection zone

Select privacy mask zone

Exits any window. Exits

any menu or reopens previous menu.

Shortcut Menu

M A I N M E N U

M U L T I P I C T U R E

P T Z

V I D E O S E A R C H

M U T E

S T A R T R E C O R D

S T O P R E C O R D

S T A R T C R U I S E

S T A N D B Y

V I D E O S E Q U E N C E

PICTURE 3-1

VIRTUAL KEYBOARD

The virtual keyboard is contextual. For example, it will only show digits when the ﬁeld is for numeral entries. In ﬁelds where letters and symbols can be entered, users can switch between various formats – numbers, upper case, lower case and symbols – by selecting the white keyboard symbol that will appear to the right of a ﬁeld where text can be entered. The symbol itself will change to show which keyboard format is available next.

Available keyboards include:

CHAPTER 3 CONTROLS

2 3

54 6 87 9

NUMBERS

1 /

2 :

3 .

4 ?

5 -

7 @

8 #

0 &

SYMBOLS

The keyboards are used by clicking on the desired character. Spaces are entered using the

symbol and characters are deleted with the key. Clicking outside of the keyboard

will close it.

a h o u

PICTURE 3-2

UPPER CASE

LETTERS

LOWER CASE

LETTERS

D K R X

3.2 REMOTE CONTROL

The buttons on the Remote Control operate in the same manner as on a conventional DVR remote. Some buttons have multiple functions depending on which menu is being accessed.

# Name/Symbol Function

1 STANDBY Press to turn standby mode ON/OFF.

2 LOGIN/LOCK If “Security” has been enabled in the Setup menu,

press to open the user password login screen.

3 Number/Channel buttons While in menus, press buttons 0~9 to enter values;

during live viewing, press to view channels full-screen.

5 MENU Opens the main menu.

6 PTZ Press to open the PTZ control window.

7 EXIT Close menu windows.

8 Navigation/OK:

/CH+

/FWD

/REW

/CH-

OK In menus, press to conﬁrm selections; during

9 +/ - : In menus, press to

adjust values.

10 RECORD: Press to start

manual recording.

11 STOP: Press to stop manual

recording.

12 EXTRA: For future use.

13 Playback controls:

Press to switch between quad and full-screen displays.

Move cursor in menus up; Channel Up.

Move cursor in menus to the right

Move cursor in menus left

Move cursor in menus down; Channel down.

playback and preview, press to view system information

Increase reverse playback speed 2X, 4X, 8X

Press to start playback

Press to increase forward playback speed 2X, 4X, 8X

Press to slow playback speed by 1/2, 1/4, 1/8

Press to freeze playback to one frame, then press again to advance frame-by-frame

CHAPTER 3 CONTROLS

TIP: When using the remote control to enter password and camera titles, select the ﬁeld using the navigation buttons, press ENTER, and then press the number buttons.

PICTURE 3-3

BASIC OPERATION

This chapter is intended to help you get your DVR up and running before you activate any advanced features which are covered in later chapters. You can use the mouse, remote control and the buttons on the front of the DVR to operate your system, but for convenience, we will be discussing operations using the mouse.

CHAPTER 4

4.1 POWER ON/OFF

Connect the power cable to the DC 12V port on the rear panel. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

STANDBY MODE

The system can be put into Standby Mode. Power will remain to the system but will not be recording.

To Start/Stop Standby Mode:

Press and hold the POWER button on the front panel or remote control until the prompt

closes. The system enters standby mode.

Press and hold the POWER button on the front panel or remote control until the system

beeps. The system will begin powering up.

Select “Standby” in the pop-up Shortcut menu (described in the next section)

SHUTDOWN

When the DVR will not be in use for an extended period of time, it is recommended that you shut it down completely. To do so, follow the above instructions to put the DVR into Standby mode. Once the DVR has gone into hibernation disconnect it from its power source. Turning off the surge protector that it is plugged into is the preferred method.

CHAPTER 4 BASIC OPERATION

4.2 SHORTCUT MENU

The Shortcut menu gives direct access to many of the system’s functions, features and options without having to go through a series of intermediiate steps.

Right-clicking with the mouse anywhere on the screen will bring up the Shortcut menu.

MAIN MENU: Opens the main system menu

MULTIPICTURE: Choose multi-screen mode

PTZ: Opens the PTZ control menu

VIDEO SEARCH: Open the Search Menu to view

recorded video

MUTE: Mute listen-in audio on the system

START RECORD: Start manual recording

STOP RECORD: Stop manual recording

START CRUISE: Activates preset PTZ cruise

STANDBY: Click to go into standby mode

ROTATION: Start full screen cycle through

channels

To close the Shortcut menu, click anywhere on screen.

M A I N M E N U

M U L T I P I C T U R E

P T Z

V I D E O S E A R C H

M U T E

S T A R T R E C O R D

S T O P R E C O R D

S T A R T C R U I S E

S T A N D B Y

V I D E O S E Q U E N C E

PICTURE 4-1

4.3 SYSTEM LOGIN

By default, passwords are disabled on the system. You do not need to enter a password when accessing any system menus. The default user name is admin and the password is blank (no password). Just click Apply However, for security purposes, it is highly recommended to enable passwords on the system using the Password menu.

PICTURE 4-2

4.4 MAIN MENU

To access the Main Menu, right-click anywhere onscreen with the mouse to open the Shortcut menu and select MAIN MENU. Pressing the Menu or MENU/EXIT button on the remote

control or front panel of the DVRm, respectively, will also open the Main Menu.

Placing the mouse over an icon will display iinformation about its contents and/or function.

PICTURE 4-3

Symbol Name Function

SEARCH Search for recorded video on the system.

RECORD Conﬁgure recording parameters (quality, resolution), set record

modes, and enable/disable audio recording.*

HDD Display hard drive status and format the internal hard drive of the

system.

BASIC Open the Basic Setup Menu, which lets you set the system

language, date and time, Device IDs and passwords, and conﬁgure audio and video settings.

ADVANCE Opens the Advanced Setup Menu, which lets you view system

info, conﬁgure alarm, PTZ, mobile, and network settings.

EXIT Closes the Main Menu.

*Audio capable cameras or powered microphones (not included) are required for audio recording on the system.

4.5 BASIC SETTINGS

Set the system language, date and time, passwords, and conﬁgure audio and display options.

The Basic Setup menu contains the following submenus: Language, Date/Time,

Password, Display, and Video/Audio.

PICTURE 4-4

LANGUAGE

English is the only language available at this time.

PICTURE 4-5

CHAPTER 4 BASIC OPERATION

IMPORTANT! After changing the Video Format, the device will need to be

restarted.

DATE/TIME

IMPORTANT! Date and time should be properly set before continuing so that

you can easily locate recorded events. Inaccurate dates and times on ﬁles may affect their admissibility as evidence.

To set the date and time:

STEP 1. Click DATE/TIME and conﬁgure

the following options:

• DATE: Enter the day, month, and year.

• DATE FORMAT: Select DD/MM/YYYY,

MM/DD/YYYY, or YYYY/MM/DD

• TIME: Enter the time

• TIME FORMAT: Use the drop-down

menu and select 12 HOURS or 24 HOURS

• DST: Use the drop-down menu to select ON/OFF to enable/disable Daylight Savings Time

• ZONE: Select the correct time zone based on your current location. If you are uncertain of your time zone, you can ﬁnd it at http://www.worldtimezone.com

STEP 2. Click MODIFY DATE AND TIME. Click CLOSE in the conﬁrmation window.

STEP 3. Click APPLY. The new date and time are saved.

PICTURE 4-6

Daylight Savings Time

To set daylight savings time:

STEP 1. Under DST, select ON. DST options appear.

STEP 2. Under DST MODE select one of the following:

• CUSTOM: Set customized start and end times for DST (go to step 4)

• DEFAULT: The Default setting will apply DST from the second Sunday of March to the second Sunday in November (Go to step 3)

• If using the DEFAULT, click APPLY.

• If setting a CUSTOM DST, use the drop-down menus to select a week and month for the start and end times.

STEP 3. Click APPLY. Click CLOSE in the conﬁrmation window.

STEP 4. Click EXIT in each menu until all windows are closed. Type date via numeric key.

PASSWORD

When you ﬁrst startup your system, you are automatically logged in as the ADMIN under Device ID000000. By default, passwords are disabled on the system. You will not need a password to log in or access menus. You will not need a password to access your system using the browser-based remote software.

The system employs two levels of user authorities connected to a Device ID. The authorities are as follows:

• ADMIN (administrator): Has full control of the system, and can change both administrator

and user passwords and enable/disable password checking

• USER (normal user): Only has access to live viewing, search, playback, and other limited

authorities.

For security reasons, it is highly recommended to enable passwords on your system. If you enable passwords, you must select a 6-digit ADMIN password and a 6-digit USER password.

You can change the Device ID and password of the ADMIN and the USER from the Password menu.

To open the Password/Security menu, click on Basic in the Main Menu and then select Password.

To change your Device ID and Password:

CHAPTER 4 BASIC OPERATION

STEP 1. Click the ﬁeld beside Device ID

and enter a 6-digit numerical Device ID using the Virtual Keyboard. For example: changing the ID to 000010.

STEP 2. Under Password, select

ENABLE.

STEP 3. Click the ﬁeld beside Admin

Password to enter a 6-digit

numerical password using the Virtual Keyboard. Re-enter the password in the corresponding ﬁeld.

STEP 4. Click the ﬁeld beside User

Password to enter a 6-digit

numerical password using the Virtual Keyboard. Re-enter the password in the corresponding ﬁeld.

The ADMIN and USER passwords must not be the same.

STEP 5. Click Apply to save your

changes. Click Close in the conﬁrmation window.

STEP 6. Click Exit in each menu until all

windows are closed.

PICTURE 4-6

PICTURE 4-7

PICTURE 4-8

DISPLAY

Use the Display Setup menu to customize channel titles, show/hide the date and time in live viewing and playback, and enable/disable preview channels.

To customize Display settings:

STEP 1. Conﬁgure the following options:

• NAME: Click any of the ﬁelds and enter a new title for the selected channel using the Virtual Keyboard (mouse only)

• POSITION: Reposition the channel title; select TOPLEFT,

BOTTOMLEFT, TOPRIGHT, BOTTOMRIGHT, or OFF. If OFF,

the title will not be displayed for the selected channel

• COLOR: Adjust CHROMATICITY, LUMINOSITY, CONTRAST, and SATURATION for

the selected channel

• PREVIEW TIME: Select ON/OFF to show/ hide the date and time during live viewing

• RECORD TIME: Select ON/OFF to show/hide the date and time during playback.

STEP 2. Click NEXT PAGE to change the settings for the remaining channels (8 and

16-channel models only).

STEP 3. Click APPLY to save your settings. Click CLOSE in the conﬁrmation window.

Preview

Preview channels can be very useful if your display monitor is in public view. Select OFF for preview channel and it will appear black on the display to give the impression that no cameras are connected and the system is not recording.

PICTURE 4-9

To enable/disable preview channels:

STEP 1. Choose a channel you wish to conceal. For example, channel 3. Under

PREVIEW, select OFF.

STEP 2. Click APPLY. Channel 3 will turn black. Click CLOSE in the conﬁrmation window.

STEP 3. Click EXIT in all menus until all windows are closed.

VIDEO/AUDIO

Use the Video/Audio menu to set the resolution and camera video system on the DVR.

To conﬁgure video options: STEP 1. Under VGA RESOLUTION, select 800x600 or 1024x768.

STEP 2. Under CAMERA SYSTEM, select NTSC (North and most of South America) or PAL (Brazil and Europe).

STEP 3. Click APPLY. Click CLOSE in the conﬁrmation window.

STEP 4. Click EXIT in all menus until all windows are closed.

To conﬁgure audio options (only available on Channels 1 and 2):

STEP 1. From the Video/Audio menu, click VOLUME SETUP. A split-screen display view

appears.

STEP 1. Click any channel and adjust the slider to increase/decrease the volume for

listen-in audio.

STEP 1. Click X to return to the Video/Audio menu.

STEP 1. Click APPLY. Click CLOSE in the conﬁrmation window.

STEP 1. Click EXIT in all menus until all windows are closed.

PICTURE 4-10

CHAPTER 4 BASIC OPERATION

4.6 HARD DRIVE (HDD) MANAGEMENT

This window displays essential information about the system`s internal hard drive, and lets you format the internal hard drive and external USB ﬂash drive.

The HDD menu displays the following:

• HDD STATUS: The system will display

“OK” for normal operation. This DVR supports a hard drive up to 2TB.

• SIZE: The size (in gigabytes) of the

internal hard drive. The size of your system`s internal hard drive will vary by model

• FREE SPACE: The space (in gigabytes)

remaining on the system`s internal hard drive.

• AVAILABLE TIME: The recording time (in hours) remaining on the HDD based on your

current record settings

• OVERWRITE: Select ENABLE or DISABLE. If Overwrite is enabled prior to recording,

the system will record over the oldest video data once the hard drive is full. If Overwrite is disabled, the system will stop recording once the hard drive is full and the “FULL” LED on the front panel of the system will light up.

If there is no hard drive in DVR, or the DVR cannot read the hard drive, or the hard drive is not formatted, it will display an “H” in the video preview interface.

FORMATTING THE INTERNAL HARD DRIVE

If you installed a new hard drive, you must format the hard drive in the DVR before it can be used. Clicking on the HDD Format button will begin the formatting process. After formatting, the system will restart.

PICTURE 4-11

CAUTION! Formatting the hard drive erases all video data! This step cannot

be undone!

To install a new hard drive, or to replace a defective one, please see Chapter 8.

Most currently available USB ﬂash drives are compatible with this DVR, however if you need to reformat your ﬂash drive - say to erase old data - then clicking on the USB Format button while the drive is connected to the upper USB port on the front of the DVR will allow you to reformat it. This button is not for use with any external USB hard drive you may connect to the DVR for backup. External hard drives will need to be formatted using the Fat32 format and this can be done by connecting the drive to the USB port on a PC and reformatting it from there.

4.7 PLAYBACK

View recorded video on the system through the Search menu.

VIDEO SEARCH

Select VIDEO SEARCH in the Shortcut menu or select it in the Main menu. When you ﬁrst open the Search menu it will display the current date.

Click PLAY to play back the last minute of recorded video (Quick Search).

To search for a particular event:

1. Select a speciﬁc channel to view or select All.

2. Enter a date using the Virtual Keyboard

3. Click Search

Recorded events (Alarm and Motion Detection-triggered recordings) appear in red while scheduled recordings will be shown in green.

M A I N M E N U

M U L T I P I C T U R E

P T Z

V I D E O S E A R C H

M U T E

S T A R T R E C O R D

S T O P R E C O R D

S T A R T C R U I S E

S T A N D B Y

V I D E O S E Q U E N C E

PICTURE 4-11

PICTURE 4-12

CHAPTER 4 BASIC OPERATION

Click a date in the Month Grid (Item 1 in Picture 4-13) to search for video ﬁles.

Click a time block in the Hour Grid (Item 2 in Picture 4-13) to view the video. Playback begins. The DVR can play back a single channel in full screen or up to four channels in multiview mode.

Move the mouse slightly to display the onscreen playback controls. You can also use the playback control buttons on the remote control or on front panel of the DVR.

PICTURE 4-13

USING THE ON-SCREEN PLAYBACK CONTROLS

The controls operate in the same manner as those found on any VCR, DVR or other video player. You can play, pause, fast forward, rewind, and slow down playback.

Drag the slider to adjust the volume (You must have had an audio-capable camera connected to this channel at the time of the event). Select the box to mute the audio.

Click X to quit playback and return to the Search menu.

PICTURE 4-14

FILE LIST

You can use the File List Shortcut Menu to see a detailed list of all the recorded video on your system.

To open the File List:

STEP 1. From the Search menu, click

SEARCH and enter the time period you wish to search the system for recorded video.

STEP 2. Click FILE LIST at the bottom

of the menu. This will open the File

List window.

PICTURE 4-15

To use the File List:

STEP 1. Under TYPE, select NORMAL to view only normal recordings, ALARM, to view

alarm recordings (includes alarm and motion detection), or ALL to view all video on your system.

STEP 2. Use the buttons on the side panel to navigate the ﬁle list:

• FIRST: Jump to the ﬁrst page of the list

• PRE: Turn to the previous page

• NEXT: Turn to the next page

• LAST: Jump to the last page of the list

• ALL: Select all ﬁles

• OTHER: Clear all ﬁles

• BACKUP: After selecting a ﬁle(s), click to begin copying the data to a USB ﬂash drive;

Click any ﬁle to begin playback.

CHAPTER 4 BASIC OPERATION

4.8 BACKUP

Once you have located a recorded video event on your system’s hard drive, you can copy it to a USB ﬂash drive. Most USB ﬂash drives are compatible with this DVR.

Backing Up Recorded Data

STEP 1. Connect a blank USB ﬂash

drive to the top USB port on the front panel of the DVR.

STEP 2. Open the Search menu and

search for recorded data on the system.

STEP 3. Click FILE LIST.

STEP 4. Select the ﬁles you want to

backup and click the BAK box next to the ﬁle name (See Picture 4-9). Select multiple ﬁles if desired. Click ALL to select all ﬁles; click OTHER to deselect all ﬁles.

NOTE! The size of each ﬁle is shown in the File List menu. Use this to help you ﬁnd a USB ﬂash drive large enough to hold all the ﬁles you wish to backup.

PICTURE 4-16

STEP 5. Click BACKUP from the side-

panel to immediately begin copying the ﬁles to the USB ﬂash drive.

The download progress will be

displayed in the status window.

CAUTION! DO NOT remove the USB ﬂash drive during backup.

PICTURE 4-17

USING THE PLAYBACK SOFTWARE

The Playback software included on the accompanying software disk will play back the video ﬁles created by your DVR. These ﬁles have a .264 ﬁle extension and will not play on standard media player software unless you convert them to .avi format using the Playback program.

Install the Playback software to your computer as normal before attempting to view video you have backed up.

To view a video file on your computer

STEP 1. Copy one or more backup ﬁles

to your PC.

STEP 2. Launch the Playback software

and select “Open Local File” from the File Menu.

PICTURE 4-18

STEP 3. Navigate to the ﬁle you wish to

play back. It should have a .264 ﬁle extension.

CHAPTER 4 BASIC OPERATION

STEP 4. Once you’ve loaded the ﬁle into

the program, click the Play menu and select Play.

PICTURE 4-19

PICTURE 4-20

STEP 5. When you select Play, a Playback Control Bar will appear.

5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

PICTURE 4-21

# Function # Function

1 Hour Blocks 2 Minute

3 Progress Bar 4 Date

5 Play 6 Previous Recording File

7 Pause 8 Stop

9 Previous Frame / Next Frame 10 Slow Play, Normal Play, Fast Play

11 Next Hour 12 Snapshot

13 Reduce window 14 Play All Channels

15 Add window 16 Start

17 Cut 18 Delete

19 Convert AVI 20 On-Screen Display

21 Mute 22 Volume

41 2 3

Click the button on the bottom of the multimedia player and then click the Play button (Item number 5 in Picture 4-21) to start playing the ﬁle.

The Playback Control Bar shows the date the ﬁle was recorded. The Hour Blocks indicate (in 24 hour format) at what hour the event took place. The green area in the Progress Bar shows when in that hour the event occurred as well as how far the player is in the video recording.

The example displayed in Picture 4-21 above, shows that the event being played was recorded on April 2, 2009 from 4:57pm (16:57) to 5pm. Clicking on the Next Hour button (Item number 11 in Picture 4-21) would take the user to the rest of the event beginning at 5:00.00.

Video Play Settings

Each video record contains data from all the cameras that were recording at that time. You can view up to four of those recordings at one time by clicking on the “Play All Channels” button (Item number 14 in Picture 4-21). Or, you can choose which channel will be played back in the Playback software by following these steps:

STEP 1. In the Setting menu in the

Playback software toolbar, select Video Play Setting

CHAPTER 4 BASIC OPERATION

STEP 2. From that pull-down menu,

choose Normal Video Bar.

STEP 3. In the resulting pop-up window,

choose which channel you wish to view.

STEP 4. Check the box next to “Play

the Video”. Click Apply then OK.

Audio Settings

If you have connected an audio-capable camera or a microphone to Channels 1 or 2, you can play back recorded audio along with the video.

STEP 1. In the Setting menu in the

Playback software toolbar, select Audio Channel Setting.

STEP 2. From that pull-down menu,

choose Normal Video Bar.

PICTURE 4-22

PICTURE 4-23

PICTURE 4-24

STEP 3. In the resulting pop-up window,

choose which channel you wish to enable audio for.

STEP 4. Check the box

channel has sound data”. Click Apply then OK.

next to “The

PICTURE 4-25

RECORDING

The controls for scheduling recording are mostly found in the Record menu which is located in the Main Menu. Certain features, such as Motion Detection, are located in the Advanced menu (also reachable through the Main Menu) but are included here for ease of instruction.

CHAPTER 5

5.1 RECORDING CONFIGURATION

In addition to scheduling the recording times for your cameras, you can also set resolution format, bitrate, recording block size, audio feed and recording mode among other parameters.

PICTURE 5-1

The menu will only display four channels at a time. The pull-down menu in the upper left of the menu allows you to switch between groups of four channels; 1-4, 5-8, 9-12 and 13-16.

The recording options for each camera can be selected independently and are available below each camera’s channel number.

CHANNEL. Enable/disable recording for a speciﬁc camera by toggling it On or Off using the pull-down menu.

RESOLUTION On the QS 206, CIF is the only resolution option. The QS408 offers the larger and clear D1 recording format on channels 1 and 2.

BITRATE Select BEST, FINE, or NORMAL. Set up the code rate for recording corresponding to 768Kbps, 512Kbps and 384Kbps.

AUDIO If you have a powered microphone or audio-capable camera connected to Channels 1 and/or 2, you can select ENABLE to record the audio feeds. Audio feeds are not possible on other channels.

REC. MODE Select POWER UP to record continuously from the time the DVR is turned on. If you select TIMER RECORD, you will need to set a recording schedule on the system.

REC. SIZE Record Size sets the ﬁle size for recorded video ﬁles on the system. Instead of recording data as one large ﬁle, the system will divide the data into blocks of 15, 30, 45, or 60 minutes. This makes the recorded data easier to search.

Click APPLY to save your settings. Click CLOSE in the conﬁrmation window.

Click EXIT in every menu until all windows are closed.

5.2 RECORDING SCHEDULE

The DVR is set by default to record continuously on all channels. You can program the system to record according to a customized recording schedule.

The Schedule Grid shows the days of the week and hours 0~23. You can set Alarm Recording (Red), General (Normal) Recording (Green), or No Recording (Blue) to each time block of each day.

To set a recording schedule:

STEP 1. Open the Main Menu and click RECORD.

STEP 2. Under REC. MODE, select TIMER RECORD.

STEP 3. Click SCHEDULE. The Schedule menu opens.

STEP 4. Under CHANNEL, select speciﬁc channels or select ALL.

STEP 5. Below the grid, click either ALARM (red), GENERAL (Green), or NO RECORD

(Blue) and then click a time block on the desired day.

STEP 6. Use the FROM/TO drop-down menus to copy the schedule of one day to

another. For example, if you want your schedule for Monday to be the same on Wednesday: under FROM select MON, under TO select WED, and then click COPY.

STEP 7. Click SAVE.

STEP 8. Click EXIT in each menu until all windows are closed.

Example

You want your system to record continuously on all channels from 9 AM to 5 PM Monday to Friday. You also want Alarm/Motion recording from 5 PM to 9 AM. You do not want the system to record Saturday or Sunday.

STEP 1. Open the Schedule menu.

STEP 2. Under CHANNEL, select

ALL.

STEP 3. Click the blue NO RECORD

block below the grid. A checkmark will appear in the block.

STEP 4. Under SUN, click blocks

00~23. The blocks will turn blue.

STEP 5. Under FROM, select SUN. Under TO select SAT, and then click COPY.

Step 6. Click the red ALARM block below the grid.

STEP 7. Under MON, click blocks 00~08 and blocks 18~23. The blocks will turn red.

STEP 8. Under FROM, select MON. Under TO select TUE, and then click COPY.

Repeat for Wednesday, Thursday, and Friday.

Your completed schedule should the same as the schedule in Picture 5-3. Save your settings and Exit the window.

PICTURE 5-2

PICTURE 5-3

CHAPTER 5 RECORDING

5.3 MASK FIELD

The Mask Field lets you block a speciﬁc portion of a channel you do not want recorded or shown on the display screen. This can be useful if you need to conceal a sensitive area being captured by the installed camera.

To use the mask ﬁeld:

STEP 1. From the Record menu, click

MASK FIELD SETUP. The Mask Field menu opens.

STEP 2. Choose a channel you wish to

apply the Mask Field.

STEP 3. Select ON from the SWITCH

drop-down menu.

STEP 4. Click SETUP. The Mask menu

will be replaced by the full-screen camera view of the desired channel.

STEP 5. Using the mouse, click and drag

the cursor over the area you want to conceal. A single click will produce a small black square.

STEP 6. Right-click anywhere on the

screen to return to the Mask Field menu.

STEP 7. Click APPLY. Click CLOSE in

the conﬁrmation window.

STEP 8. Click EXIT in all menus until all

windows are closed.

PICTURE 5-4

PICTURE 5-5

5.4 MOTION DETECT

The Motion Detection menu can be found by accessing the Advance menu from the Main Menu. In this menu you can conﬁgure motion detection for each channel.

The menu will only display four channels at a time. The pull-down menu in the upper left of the menu allows you to switch between groups of four channels; 1-4, 5-8, 9-12 and 13-16.

The motion detection options for each camera can be selected independently and are available below each camera’s channel number.

PICTURE 5-6

Motion Detection Settings

STATUS Select ON to enable motion detection for the desired channel.

SENSITIVITY Select 1 through 8. The higher the number, the more sensitive the motion

detection.

MD SETUP This allows you to chose which areas of the camera’s ﬁeld of view should detect motion.

STEP 1. Click SETUP and a motion

detection grid appears over the selected camera’s video in full screen.

STEP 2. Click the blocks in the grid to

enable/disable motion detection.

Red=Motion detection enabled Clear=Motion detection disabled.

STEP 3. Right-click anywhere on the

screen to return to the Motion Detection menu.

STEP 4. Click APPLY. Click CLOSE in

the conﬁrmation window.

STEP 5. Click EXIT in all menus until all

windows are closed.

PICTURE 5-7

CHAPTER 5 RECORDING

The Motion Detection buzzer can be enabled or disabled in the Alarm Setup menu covered in Section 6.1 Alarms.

EMAIL An email alarm can be assigned to individual channels. Email notiﬁcations are covered in Section 6.2 Email.

ADVANCED FEATURES

Use the Advanced Setup menu to conﬁgure alarm settings, motion detection, mobile surveillance, PTZ settings and network settings. The Advanced Setup menu contains the following sub-menus: Alarm, Info, Motion Detection, Mobile,

System, PTZ, and Network.

PICTURE 6-1

CHAPTER 6

6.1 ALARM

Use the Alarm menu to conﬁgure alarm and email settings. External alarm devices must be connected to the alarm block on the rear panel of the system in order to use the I/O (input/ Output) alarms of the system.

The motion detection options for each alarm channel can be selected independently and are available below each port’s number.

PICTURE 6-2

ALARM SETTINGS

I/O CHANNEL Consult your alarm’s manual for the proper settings. Select NO (Normal Open), NC (Normal Closed), or OFF.

HDD LOSS The alarm will sound if the internal hard drive is damaged

HDD SPACE The alarm will sound when the hard drive is full (if overwrite is disabled)

VIDEO LOSS The alarm will sound when a camera is disconnected

ALARM MANAGE Clicking on this button will open a new window.

OUTPUT Set the output time (in seconds)

on the spot monitor from 0, 10, 20, 40, or 60 seconds.

BUZZER Set the time (in seconds) for the buzzer when an alarm is triggered—0, 10, 20, 40, or 60 seconds.

Set the buzzer to 0s if you want to disable the alarm during motion detection

POST REC Set the time (in seconds) for the system to record after a triggered alarm—0, 10, 20, 40, or 60 seconds.

PICTURE 6-3

CHAPTER 6 ADVANCED FEATURES

Click APPLY and then click CLOSE in the conﬁrmation window.

6.2 EMAIL SETUP

The system can send an email notiﬁcation with a JPEG snapshot for triggered events on the system. Selecting Email Setup in the Alarm Setup menu will open the Email Setup menu. Your DVR will need to be connected to the Internet - either through a router or by being directly connected to a modem - in order to be able to send out email alerts.

NOTE! Depending upon your settings, the system can generate a lot of e-mail alerts. For that reason, we recommend setting up a dedicated e-mail address speciﬁcally for the system to send alert notices. If you do not have your own e-mail system (such as a corporate mail server) you should consider using a

limited amount of e-mail trafﬁc we speciﬁcally recommend using Google’s Gmail service with its higher limit. Similarly, you will want the alert e-mails to go to a different account than the one sending them. This will ease your management of these alerts.

free e-mail provider. However, because many free e-mail services allow only a

PICTURE 6-4

For the example below, we will use Gmail. The settings can be found under Options when logged into your Gmail account. If you have a corporate mail server, you will need to consult with your IT department regarding proper settings.

STEP 1. Select ON in the pull-down menu to the right of EMAIL.

STEP 2. SSL Leave SSL turned OFF. SSL deals with encryption. Only advanced users

should enable this option.

STEP 3. SMTP PORT Enter the SMTP port of your email server. Gmail’s is 465.

STEP 4. SMTP Enter the SMTP address of your email server. For example, smtp.gmail.

com

STEP 5. SEND EMAIL The “from” address of your alerts.

STEP 6. SEND PW Enter the password of your sending email account

STEP 7. RECV EMAIL Enter the destination email address for your notiﬁcations.

STEP 8. Click APPLY and then click CLOSE in the conﬁrmation window.

STEP 9. Click EXIT in all menus until all windows are closed.

6.3 SYSTEM INFO

This window will allow you to view system information - including the ﬁrmware version, MAC address, and serial number of the system.

Check this window to determine whether you need to update to a newer version of the ﬁrmware. Updating the ﬁrmware is covered in Section 6.4 System.

PICTURE 6-5

MOTION DETECTION

This was covered in Section 5.4 Motion Detection.

MOBILE ACCESS

This will be covered in Section 7.4 Mobile Access

6.4 SYSTEM

Use the System menu to update system ﬁrmware and set an automatic system reset schedule.

Like most conventional computers, the DVR can beneﬁt from being occasionally shut down and re-started. This clears the memory and improves performance.

ENABLING AUTO-RESET

STEP 1. Select On in the AUTO RESET

pull-down menu. The Settings option will appear below.

STEP 2. In the SETTINGS pull-down

menu, select EVERY DAY, EVERY WEEK, or EVERY MONTH. If you choose EVERY MONTH, the date drop-down menu will appear.

STEP 3. Select the date for auto-reset

from the drop-down menu.

STEP 4. Enter the time for auto-reset

using the Virtual Keyboard.

STEP 5. Click APPLY, then click CLOSE

in the conﬁrmation window.

PICTURE 6-6

CHAPTER 6 ADVANCED FEATURES

RESTORING FACTORY SETTINGS

STEP 1. Click DEFAULT SETTINGS. This will restore the system to the original factory

settings.

STEP 2. Click OK in the prompt.

IMPORTANT! Restoring factory settings will cause any settings you’ve made

to the system to be removed! This includes recording and network setups along with passwords!

RESTARTING THE DVR (SOFT-RESET)

STEP 1. Click RESTART.

STEP 2. Click OK in the prompt. The system will perform a soft-reset and load to a live

split-screen view.

UPGRADING THE FIRMWARE

STEP 1. Copy the ﬁrmware ﬁle to an

empty USB ﬂash drive. The ﬁrmware ﬁle should not be in a folder.

STEP 2. Connect the USB ﬂash drive to

the top USB port on the front panel of your system.

STEP 3. Open the System Menu.

STEP 4. Click FIRMWARE UPDATE.

The system will scan the USB ﬂash drive and begin updating the ﬁrmware. Do not remove the USB

ﬂash drive while the upgrade is taking place.

STEP 5. Click CLOSE in the conﬁrmation

window. In the system prompt, click OK. The system will restart.

PICTURE 6-7

6.5 PAN-TILT-ZOOM CAMERAS (PTZ)

Use the PTZ Setup menu to conﬁgure settings for an optional PTZ camera.

NOTE! Consult the instruction manual of your PTZ camera for complete information about your camera, including protocol and baud rate.

The menu will only display four channels at a time. The pull-down menu in the upper left of the menu allows you to switch between groups of four channels; 1-4, 5-8, 9-12 and 13-16.

The PTZ setting options for each camera can be selected independently and are available below each camera’s channel number.

CHAPTER 6 ADVANCED FEATURES

PICTURE 6-8

Configuring a PTZ camera:

STEP 1. Connect a PTZ camera to the BNC and 485A (TX, +) and 485B (RX, -) ports and

power outlet.

STEP 2. PROTOCOL Select PELCO-D or PELCO-P for the selected channel.

STEP 3. BAUD RATE Select 1200, 2400, 4800, or 9600.

STEP 4. DATA BIT Select 5, 6, 7, or 8.

STEP 5. STOP BIT Select 1 or 2.

STEP 6. VERIFY Select ODD, EVEN, MARK, SPACE, or NONE.

STEP 7. ADDRESS Enter an address from 001~255 using the Virtual Keyboard. Refer to

your PTZ camera`s instruction manual for further details.

STEP 8. Click APPLY and then click CLOSE in the conﬁrmation window.

STEP 9. Click EXIT in all menus until all windows are closed.

REMOTE ACCESS

CHAPTER 7

If you are only going to access the DVR from a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP option or assigning a static IP following the instructions below. Since you are just going from one location to another on the same network, port forwarding and knowing the public IP address are not necessary. You will just access the DVR by entering the IP address of the DVR from the NETWORK setup into the Internet Explorer browser window. After you setup the NETWORK settings using DHCP or Static IP instructions skip down to the section Accessing the DVR through Internet Explorer.

The Network Settings menu is reached from the Advanced Settings menu - which is found in the Main Menu.

PICTURE 7-1

7.1 NETWORK SETUP

There are ﬁve ways you can setup the DVR to be accessed remotely; DHCP, UPnP, Static IP, PPPOE, and DDNS. The Network Setup menu is accessed through the Main Menu.

DHCP

Select DHCP from the drop down box and then select the Apply button so the router can ﬁnd it and assign it an IP address. After the router has assigned the DVR an IP address it is a good idea to write down this address and then select Static from the drop down box and enter this address as a static address so it will not change if you shutdown DVR or the router. This is the IP address you will forward port 80 to on the router so you can access the DVR from remote computers.

NETWORK SETUP

TY PE

ME DI A P OR T

WE B POR T

DN S

DD NS SE TT ING S UP NP O PE N CLO SE

DH CP

09 00 0

00 08 0

2 02 . 09 6 .1 3 4. 1 33

DEFAULT

APPLY EXIT

PICTURE 7-2

UPNP

Shut Down

Universal Plug and Play, or UPnP for short, is a new set of networking protocols created by consumer electronics manufacturers to allow easier connections of networked devices such as computers, printers, mobile devices and network-capable security DVRs. Your DVR has UPnP functionality built in which allows it to automatically seamlessly connect to a network, obtain an IP address on that network and interact with other devices on the network - without the need for special software or time-consuming conﬁguration routines.

Your Router must support UPNP function in order to use this protocol.

NOTE! The DVR and PC must be connected to the same router.

Things you will need to know :

1. The make and model of the router.

2. Whether your router supports UPnP

3. The IP address for the router.

4. You will be forwarding ports 80, 100 and 9000.

NOTE! Check with your DVR’s owner manual or the website of your router’s manufacturer to determine whether it supports UPnP. If it does not, then you will need to follow the instructions for Simple Port Forwarding as laid out

in Section 7.2. If you are still unsure about whether your router supports UPnP, you can determine this by proceeding with Part 1, below.

CHAPTER 7 REMOTE ACCESS

PART 1: ACCESSING YOUR ROUTER

You will need your router’s IP address in order to access it’s controls.

To locate the IP address of your router:

STEP 1. To access the router’s settings you will need to enter the Command (CMD)

panel on a computer also connected to the same router.

A. WINDOWS XP – Select Run from

your Windows START menu (lower left of screen) and type “cmd” after the prompt.

Microso Internet Explorer

Microso Oﬃce Outlook 2007

iTunes

Adobe Acrobat

All Programs

start

Inbox Microsof... iTunes

Devices and Printers

Default Programs

Help and Support

Run

Log Oﬀ

PICTURE 7-3

B. WINDOWS VISTA and WINDOWS

Devices and Printers

Default Programs

Help and Support

7 – Click on the START menu (Windows icon) in the lower left of your screen. Type “cmd” into the ﬁeld that says, “Search programs and ﬁles” and hit ENTER or click on the magnifying glass icon.

STEP 2. Type “ipconﬁg” at the prompt

(Red arrow in Picture 3) to access router settings.

STEP 3. The “Default Gateway” (Yellow

arrow) is the IP address for your

router.

PART 2: ACTIVATING UPnP in the router

Microso Oﬃce Outlook 2007

Scky Notes

iTunes

Adobe Acrobat

All Programs

cmd

PICTURE 7-4

PICTURE 7-5

Shut down

STEP 4. Enter the router’s IP address into the address ﬁeld in a web browser window.

This will open your router’s settings window.

STEP 5. Activate UPnP. Each manufacturer uses their own method for locating and

activating UPnP as shown by the red boxes in the example pictures below. Again, you should consult your router’s manual or the manufacturer’s website for speciﬁcs.

PICTURE 7-6

PICTURE 7-7

PART 3: ACTIVATING UPnP in the DVR

STEP 6. On the DVR, access the

Network menu from the Advanced Settings menu.

PICTURE 7-8

CHAPTER 7 REMOTE ACCESS

STEP 7. Set Network Type to DHCP

and click OPEN next to UPNP.

STEP 8. Click on Apply and then OK

to save your settings before exiting

TY PE

ME DI A P OR T

WE B POR T

PICTURE 7-9

NETWORK SETUP

DH CP

09 00 0

00 08 0

this menu.

STEP 9. Restart your DVR.

DN S

DD NS SE TT ING S UP NP O PE N CLO SE

2 02 . 09 6 .1 3 4. 1 33

DEFAULT

APPLY EXIT

PICTURE 7-10

STEP 10. Check the status of ports 80,

100 and 9000, by going to www. canyouseeme.org and entering the

port numbers one at a time.

If you receive the “Success!”

message then you are ready to begin remotely monitoring your DVR by

PICTURE 7-11

entering the IP address displayed by CanYouSeeMe.

If you do not receive the “Success!” message, you should change the port number listed to the right of Web Port (see Picture 7-10) from 80 to 85 or 89 in the Network Settings Menu and begin again with Step 8.

STATIC IP

Shut Down

Devices and Printers

Default Programs

Help and Support

You will need to setup the network settings on the DVR to match the settings of the router to which your DVR is connected. Owners of 2Wire Brand routers should use DHCP.

To get the router settings:

STEP 1. To access the router’s settings you will need to enter the Command (CMD)

panel on a computer also connected to the same router.

A. WINDOWS XP – Select Run from

your Windows START menu (lower left of screen) and type “cmd” after the prompt.

B. WINDOWS VISTA and WINDOWS

STEP 2. Type “ipconﬁg” at the prompt

(Red arrow in Picture 7-14) to access router settings.

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Inbox Microsof... iTunes

PICTURE 7-12

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PICTURE 7-13

Devices and Printers

Default Programs

Help and Support

Run

Log Oﬀ

Shut down

STEP 3. Write down the IP4v address

(Blue arrow) as well as the gateway and subnet mask numbers (Green arrows).

PICTURE 7-14

STEP 4. so you can copy them into the

Network Settings menu on the DVR

(Green arrows in Picture 7-15).

STEP 5. To create the DVRs IP address

(Red arrow in Picture 7-15) you will need to enter the same ﬁrst 3 sets of numbers as the gateway and select a fourth set of numbers that is different then any other device attached to the same router. If the IP address of your computer in the ipconﬁg (Blue arrow in Picture

7-14) is a single or two-digit number

you should be ok with any three digit number, if the computer IP address ends with a number in the 100s then you should go with a 200 number.

PICTURE 7-15

PPPOE

If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will want to select the PPPOE option in the NETWORK options.

Contact your ISP for the User Name and Password needed for the router. Select

PPOE from the Type pull-down menu and hit OK. Enter the User Name and Password into

the appropriate ﬁelds.

PICTURE 7-16

CHAPTER 7 REMOTE ACCESS

7.2 PORT FORWARDING

Port Forwarding allows computers and devices outside of your network to communicate with the DVR. You will need to forward ports 80, 100 and 9000 from the attached router to the IP address of the DVR.

NOTE! The DVR and PC must be connected to the same router and both must be powered up before proceeding.

Things you will need to know :

1. The make and model of the router.

2. If you changed the default router login, then you will need to know the user name and password for that router.

3. The IP address for the router.

4. You will be forwarding ports 80, 9000 and 100.

PART 1: DETERMINE THE IP ADDRESS OF THE DVR

To ﬁnd out the IP of DVR for QS series DVR do the following:

M A I N M E N U

Using the mouse, right-click and then select Main Menu in the pop-up shortcut menu.

M U L T I P I C T U R E

P T Z

V I D E O S E A R C H

M U T E

PICTURE 7-17

Select ADVANCE in the Main Menu window.

Click on NETWORK in the Advanced

Settings Menu.

PICTURE 7-18

PICTURE 7-19

STEP 1. Select DHCP from the Type

drop-down menu,

STEP 2. Click on APPLY

STEP 3. Select EXIT.

STEP 4. Restart the DVR.

PICTURE 7-20

Once the DVR has restarted, reopen the Network Setup window and the IP address of the DVR will now be listed. This is the address to which you will forward ports 80 and 9000. If you plan to access your DVR via a smartphone, you will need to forward port 100 as well.

PICTURE 7-21

PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

To ﬁnd out the number of routers on your network, you will need to download a FREE router detection program.

STEP 1. Go to http://www.pcwintech.

com/shanes-toolbox

CHAPTER 7 REMOTE ACCESS

STEP 2. Click on Detect Multiple

Routers to begin the download.

STEP 3. Unzip the application to install it.

STEP 4. Click on the detect_routers

application to run it.

PICTURE 7-22

PICTURE 7-23

STEP 5. Click on CHECK NOW to

detect how many Routers are in the network.

PICTURE 7-24

STEP 6. If there is only one router detected, then you may skip to Step 3: Simple Port

Forwarding.

If Multiple Routers are Detected

If there are multiple routers, you will see a display similar to Picture 7-25.

If so, it may be preferable to connect your DVR and computer to the router that connects directly to the Internet. However, this is not always possible depending upon your particular situation.

PICTURE 7-25

In this case, you will need to proceed with the next section using the IP address for Router 1 to forward its ports. After that, you will need to proceed with Part 4: Setting Up DMZ on Router 2.

PART 3: DOWNLOAD SIMPLE PORT FORWARDING PROGRAM

Download the FREE Simple Port Forwarding program from:

http://www.simpleportforwarding.com/download

Click on Download on Mirror 7 to download and install this program.

PICTURE 7-26

Once the program is installed, go to the Windows Start Menu (Windows icon in the lower left of your monitor) and look for Simple Port Forwarding in the program list. Click on the program to launch it.

CHAPTER 7 REMOTE ACCESS

PICTURE 7-27

Once Simple Port Forwarding has launched, select your router from the list. The default Router IP and Login information will automatically come up. If you have previously changed the login information, then you will have to enter it manually

PICTURE 7-28

Click on “+” at the bottom to open the window allowing you to set your ports.

Click on ADD CUSTOM.

PICTURE 7-29

Input the required information:

Name: (You can name your DVR if you wish) Type: TCP Start Port: 80 End Port:80 IP add: IP of DVR obtained in Step 1.

Click on ADD

Repeat for port 9000, and also for 100 to allow smartphone access.

PICTURE 7-30

You will now be returned to the main window of the program. The ports you added will now show on the list. Click on Update Router at the bottom.

PICTURE 7-31

You will see the “Updating is in progress” message. Please wait until you see it say DONE at the bottom.

PICTURE 7-32

CHAPTER 7 REMOTE ACCESS

If for some reason, a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already exists (Red box in Picture 7-33), then you will need to change the Port 80 to 85 in the DVR and start over again.

PICTURE 7-33

Once you receive the DONE message that the ports have been successfully forwarded, test if the ports are working by clicking on item number 7 in the Check List - Test that the ports now work.

PICTURE 7-34

Click on Begin.

If you receive a message stating that the port is online and can be reached, then you have set it up correctly.

PICTURE 7-35

To connect to your DVR from the Internet, you will need to put the Internet IP address shown after “Your Internet Address:” message into the browser or access program window.

CHAPTER 7 REMOTE ACCESS

If you are forwarding any instead of port 80, then you need to put that port at the end of the address.

Example: if you use port 85, you will need to enter: http://75.14.251.43:85

PART 4: SETTING UP DMZ IN ROUTER 2

NOTE! You will only need to proceed with this section if you detected a

second router in Part 2.

STEP 1. Login into Router 1 by putting

the IP of Router 1 into the Internet Explorer browser, as in the example shown in Picture 7-36 where the IP address of Router 1 is 192.168.0.1

STEP 2. Find the status page on the

router settings that shows the WAN/ Internet IP address and write it down this WAN IP address.

STEP 3. Log into the Router 2 by putting

the IP of Router 2 into the Internet Explorer browser, as in example shown in Picture 7-36 where the IP address of Router 2 is 192.168.1.1

STEP 4. Find the DMZ page in the

router settings.

STEP 5. Enter the WAN IP for Router 1

into the DMZ page and enable DMZ.

NOTE! If you do not have a DMZ setting in the router, check to see if there is a Bridge setting. If so, then use the Bridge setting instead of DMZ.

PICTURE 7-36

STEP 6. Save your changes.

You have forwarded the ports on the router to which the DVR is connected, to the IP address of the DVR, and set the primary router to pass the connection to this router.

7.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

You can access the DVR over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to www.MyIPAaddress.com, again from a computer attached to the same router as the DVR to get the new public IP address.

There are two solutions to this problem. The ﬁrst would be to obtain a static IP address from your ISP – which can be expensive. A second – and free – option is to use a dynamic domain name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In addition to automatically keeping up with the changes in the address, you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.

While there are multiple free DDNS services available, we recommend using www.MyQ-See. com or www.DynDNS.com as the DVR has been already conﬁgured to accept account information from these two services.

NOTE! Before setting up DDNS, you must have previously set up Port Forwarding as described in the previous section.

Setting up DDNS

The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are available on their website.

STEP 1. Using a computer that is

connected to the same router as the DVR, use Internet Explorer to go to

www.MyQ-See.com

STEP 2. Fill out the required information

to register and click the Submit button at the bottom of the screen.

STEP 3. The next page will ask you

to create a domain name. Domain names must begin with a letter (a-z) or a number (0-9) and cannot contain a hyphen. Once you’ve decided upon a name, click on the “Request Domain” button. If it is available you will see a conﬁrmation screen along with the IP address associated with it. Conﬁrm that this matches the number obtained in Network Settings. Your domain name will look like this:

http://example.myq-see.com

STEP 4. Once you have obtained your

domain name, you will need to conﬁgure the DVR for access using it.

PICTURE 7-37

PICTURE 7-38

CHAPTER 7 REMOTE ACCESS

To set up the DVR for access through a dynamic domain name:

STEP 1. Return to the Network window in the DVR.

STEP 2. Click on DDN Settings (Purple

box in Picture 7-39) and then click on the APPLY option. This will open the DDNS Setup window.

STEP 3. In the DDNS Setup Window,

Select the service – MyQ-See or DynDNS you are using and enter the account information you registered with the domain name service.

DDNS: Select the ON option from the drop down menu.

Service: Select myq-see from the drop down menu.

Host Name: Enter the account name you setup on the myq-see site.

Username: Enter the email address you used on the myq-see site.

Password: Enter the password you setup on the myq-see site.

PICTURE 7-39

PICTURE 7-40

7.4 ACCESSING YOUR DVR REMOTELY

Once you have conﬁgured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control. For this to work, you will have to enable the ActiveX control options that are built into Internet Explorer. It is strongly suggested that you be running the latest version of Internet Explorer (currently IE8). The instructions below will describe the process using that version of the browser. Instructions for users with IE6 or 7 are available in the Resources library of our Technical Support page.

ACCESSING THE DVR USING INTERNET EXPLORER

User Account Control for Windows Vista and Windows 7

Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conﬂict can be resolved by turning off User Account Control (UAC).

Windows Vista

STEP 1. Open the Control Panel

(accessible by clicking on the Windows icon in the lower left of your screen.

PICTURE 7-41

CHAPTER 7 REMOTE ACCESS

STEP 2. Select User Accounts and

Family Safety.

STEP 3. Select “Add or Remove User

Account.”

STEP 4. Select the desired user account.

PICTURE 7-42

PICTURE 7-43

PICTURE 7-44

STEP 5. Select Turn User Account

Control on or off

STEP 6. Uncheck the box next to “Use

User Account Control (UAC) to help protect your computer.”

STEP 7. You will then be asked to restart

your computer for the change to take effect.

PICTURE 7-45

PICTURE 7-46

Windows 7

STEP 1. Open up the Start Menu

(accessible by clicking on the Windows icon in the lower left of your screen.

STEP 2. Type “uac” into the search bar

and hit ENTER. The User Account Control will open or you will be offered a link to click to open it.

STEP 3. Move slider to lowest setting

and press OK.

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PICTURE 7-47

PICTURE 7-48

Devices and Printers

Default Programs

Help and Support

Shut down

Setting Up ActiveX Control

STEP 1. Open Internet Explorer

STEP 2. Click on Tools

STEP 3. Select Internet Options in the

pull-down menu

STEP 4. Click on the Security Tab

STEP 5. Select Trusted Sites

STEP 6. Click on the Sites button

STEP 7. Uncheck the “Require server

veriﬁcation (https:) for all sites in this zone” button.

STEP 8. Type the DVR’s IP address

(obtained during Network Setup) or DDNS domain name into the “Add this website to the zone:” box.

STEP 9. Click the Add button

STEP 10. Close the window.

PICTURE 7-49

CHAPTER 7 REMOTE ACCESS

PICTURE 7-50

PICTURE 7-51

STEP 11. Click the Custom level…

button.

STEP 12. Pull down the “Reset to:”

menu button and select Low

PICTURE 7-52

PICTURE 7-53

STEP 13. Click the Reset button

STEP 14. Click “Yes” when asked, “Are

you sure you want to change the setting for this zone?”

STEP 15. Click OK

STEP 16. Click Apply

STEP 17. Click OK

STEP 18. Close Internet Explorer

PICTURE 7-54

You are now ready to access the DVR using Internet Explorer.

CHAPTER 7 REMOTE ACCESS

7.5 REMOTE SURVEILLANCE SOFTWARE

The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer®.

PICTURE 7-55

The software will install the ﬁrst time you access the DVR through Internet Explorer and will allow you to operate the network remotely. The DVR supports access over LAN and WAN, also supports IP and domain name access.

LOGGING IN REMOTELY

After you have installed the remote monitoring software, any time you acces the DVR from your computer you will have to sign onto the DVR through the Login window.

Select LAN or INTERNET from the dropdown menu and click LOGIN. The process will last for 1~2 minutes.

PICTURE 7-56

THE LIVE VIEW WINDOW

After logging in, the Remote Surveillance main screen will appear in your browser.

PICTURE 757

# Item Function

1 Modes LIVE, PLAYBACK, SETUP and LOGOUT.

2 Main Screen Main display screen for live viewing and playback.

3 Time Stamp Time stamp appears on each channel.

4 Channel Channel number appears in the top left corner.

5 PTZ Control PTZ control for any connected PTZ cameras (not included).

6 Functions Click the icons to show/hide channels, take screen captures, and

record.

7 Display Modes Click the icons to view channels in single-channel full-screen, quad,

and split-screen conﬁgurations.

8 Volume/Mute Select a channel (outlined in red) and then click the bars to increase/

decrease volume; click the icon to mute/un-mute volume.*

*Audio-capable cameras or powered microphones (not included) required for audio listening and recording.

CHAPTER 7 REMOTE ACCESS

Live Viewing Controls

• Click LIVE at the top of the main screen.

• Click the display mode icons to view the main screen in single-channel, quad, or split-screen

conﬁgurations. You can also double-click a channel at any time to view it in single-channel.

• Click to show or hide all the channel windows.

• Click to start/stop manual recording to your PC on ALL channels. For more details

see RECORDING.

• Select a channel (outlined in red) and then click the audio bars to increase or decrease

listening volume. Click the icon to mute/unmute.

NOTE! The Talk function is not enabled on this DVR.

RECORDING

You can record video directly to your PC using the remote surveillance software.

To record video to your PC:

From Live viewing, click to start/stop manual recording to your PC on ALL channels

NOTE! You will record video to your PC regardless of the recording mode on the system itself. By default, recorded ﬁles are saved in C:\DVR\[ip_address]\Record.

SHORTCUT MENU

Right-click any channel to open the Shortcut Menu.

PICTURE 7-58

PTZ CONTROL

You must have a PTZ camera (not included) connected to the system in order to use the PTZ controls.

Controlling a PTZ Camera

• Select the channel of the connected PTZ

camera(s).

• Click the navigation arrows to pan and tilt

the camera.

• Click + /- to control zoom, focus, and iris.

• Enter presets.

• Click SETTING, HAND, and CLEAR to

further control presets.

PICTURE 7-59

SCREEN CAPTURES

Use the remote surveillance software to take a snapshot of the channels on the main display screen. Screen Captures can be useful for your own records, or may be needed by authorities in case of a security incident.

To take a screen capture:

STEP 1. In Live Viewing, select the channel you want to capture. The selected channel

will be highlighted in a red frame.

STEP 2. Click .

STEP 3. Click OK in the conﬁrmation window.

Screen captures are saved as BMP ﬁles to the default save location (C:\DVR\...).

CHAPTER 7 REMOTE ACCESS

PLAYBACK

Use the Playback menu to search and playback recorded video on your system.

NOTE! When playing back video ﬁles online, you can only view a single camera at a time.

PICTURE 7-60

To use the replay menu:

STEP 1. Click PLAYBACK at the top of the main screen. The main screen will be grey.

STEP 2. Click REFRESH below the calendar to view the recorded ﬁles for the current

month.

Normal recording is indicated by a clock icon; alarm recording (alarm, loss, and motion events) are indicated by an exclamation mark icon.

STEP 3. Double-click a ﬁle from the File List to playback the ﬁle in the main screen. The

icon in the ﬁle list changes to “ ” .Control playback using the buttons at the bottom of the main screen.

PICTURE 7-61

The blue bar above BACKUP indicates the download progress. The green marker above PLAY indicates playback progress. You can click and drag the playback marker to advance or rewind playback as needed.

Switch between pause/play

Stop play

Fast play

Slow play

SEARCH

Use the calendar and drop-down menus to search for recorded video on your system.

• Click < > to change the month on the

calendar. Dates with recorded video data will appear in bold.

• Click the date. Recorded video ﬁles will

populate the File List.

• In the Channel drop-down menu, select a

speciﬁc channel or select ALL CHANNEL and then click SEARCH.

• In the Type drop-down menu, select

COMMON (normal recording), ALARM, or ALL TYPE and then click SEARCH.

• Double-click the ﬁle from the File List to

playback the ﬁle in the main screen.

CHAPTER 7 REMOTE ACCESS

PICTURE 7-62

REMOTE BACKUP

You can backup recorded video ﬁles from your system to your PC using the Replay menu in the remote surveillance software.

To backup ﬁles remotely:

STEP 1. Click REPLAY at the top of the main screen.

STEP 2. Select a date(s) on the calendar and click REFRESH.

STEP 3. Double-click a ﬁle from the File List to begin playback.

STEP 4. Click BACKUP. Backup begins to C:/DVR/[ip_address]/Backup

NOTE! If you play back a ﬁle, you must wait for the ﬁle to load before backing it up otherwise you may receive an error message.

PICTURE 7-63

When ﬁle backup is complete, click OK in the conﬁrmation window. The conﬁrmation window will show the save path of the backup ﬁle.

The ﬁles will be saved with the .264 extension and can be viewed with the Player software included with your DVR. or available on our website.

PICTURE 7-64

REMOTE SETUP

Use the Setup tab to conﬁgure the settings of your system from a remote location. If the Main Menu is open on the system, you will not be able to make changes to the system from the remote location.

Opening Remote Setup

Click SETUP at the top of the main screen. The Remote Setup menu features the following tabbed options: Record, Alarm, PTZ, Network, Setting, Host Info

Click to enter into setup interface, this interface include record, alarm, PTZ, network, setting and system information six menus.

Record

Click to enter into setup interface; the parameter settings are the same as on the DVR.

PICTURE 7-65

Alarm Setting

Click “ALARM” to enter into setup interface; the parameter settings are the same as on the DVR.

CHAPTER 7 REMOTE ACCESS

PTZ

Click to access setup interface; the parameter settings are the same as on the DVR.

PICTURE 7-66

PICTURE 7-67

Network

Click the parameter settings are the same as on the DVR.

Setting

Click the parameter settings are the same as on the DVR.

BANDWIDTH: Set the bandwidth in kbps (128k, 192k, 256k, 384k, 512k, 1024k) that you want to allocate for trafﬁc depending on the available internet bandwidth. This bandwidth does not include audio.

FILE SAVE PATH: The save path of captured picture and recording video. IE login password and DST settings you can set as DVR setting.

to access setup interface;

PICTURE 7-68

to access setup interface;

PICTURE 7-69

Maintenance

Click interface; you can reboot DVR or remotely upgrade ﬁrmware.

Host Info

Click to access system information interface (see Figure 4.3.14). This interface includes hard drive status, remaining recording time, ﬁrmware version and MAC Address. All the information is ﬁxed, it cannot be changed.

to access maintenance

PICTURE 7-70

PICTURE 7-71

7.6 MOBILE SURVEILLANCE

You can access your DVR from your cellular phone running Windows Mobile Pro (6.0 or later), Symbian (S60 3rd or later), Android, Blackberry (Curve 8900, Bold 9700, Tour 9630), or iPhone on 3G networks. The instructions on how to install and use the software for the different phone operating systems is on the CD included with the DVR. This CD also includes the software needed for Windows Mobile Pro, Symbian, Android, and Blackberry. To use with an iPhone you need to download the software from the iTunes app store. The installation and operating instructions for each type of phone are included on the CD included with the DVR.

NOTE! Before you can use mobile access you need to setup the network conﬁguration on the DVR and forward ports 80, 100, and 9000 from the router the DVR is attached to, to the IP address of the DVR as described in Section 7.2.

The Mobile Setup window is found in the Advanced Menu.

PICTURE 7-72

CHAPTER 7 REMOTE ACCESS

To conﬁgure mobile notiﬁcation settings:

STEP 1. Under MOBILE NETWORK,

select 3G

STEP 2. Under MOBILE PORT, enter

your mobile port number.

STEP 3. Click APPLY. Click CLOSE in

the conﬁrmation window.

PICTURE 7-73

HARD DRIVE INSTALLATION

WARNING! ELECTRIC SHOCK RISK!

The DVR MUST be unplugged from all power sources as well

as from the cameras before opening the case. Failure to do so can result in damage to the DVR or its components as well as

injury or death.

It is strongly advised against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components. Please follow these steps to install the hard drive:

STEP 1. Open the cover of the DVR.

STEP 2. If replacing a hard drive,

unscrew the four mounting screws on the underside of the DVR which secure the drive to the base of the DVR.

CHAPTER 8

STEP 3. Connect HDD cables as shown

below:

STEP 4. Attach HDD to base of the DVR

with the screws provided.

STEP 5. After installing HDD into DVR

close cover.

NOTE! The newly-installed hard drive will need to be formatted before it can record.

APPENDIX

PRODUCT SPECIFICATIONS

ITEM DEVICE

PARAMETER

SYSTEM LANGUAGE ENGLISH/ CHINESE

GUI GRAPHIC MENU (OSD MENU)

PASSWORD ADMINISTRATOR PASSWORD, USER

VIDEO VIDEO IN 8 CH (QS408) 16 CH (QS206) COMPOSITE VIDEO

VIDEO OUT 1 CH COMPOSITE VIDEO OUTPUT, BNC, VGA

VGA OUTPUT 800x600, 1024x768, 1280x1024, 1366x768,

VIDEO DISPLAY 1/4/9/16 CHANNEL SWITCH, QUAD DISPLAY

VIDEO STANDARD CIF PAL, 25F/S, CCIR625LINE, 50SCENE

AUDIO AUDIO INPUT 2 CH (QS206) 8 CH (QS408) AUDIO INPUT,

AUDIO OUTPUT 1 CH AUDIO OUTPUT, IMPEDANCE600Ω, RCA

BASIC ELECTRICITY OUTPUT

RECORD STYLE AUDIO VIDEO RECORDED SIMULTANEOUSLY

AUDIO COMPRESSION

PICTURE PROCESSING AND STORAGE

PICTURE COMPRESSION

PICTURE RESOLUTION

STREAMING STYLE ISO14496-10

AUDIO STYLE ADPCM

VIDEO CODE RATE CIF: 384~768 KBPS (NORMAL)

AUDIO CODE RATE 32KB/S

DATA STORAGE 1 SATA HDD UP TO 2TB (OPTIONAL) QS206

PASSWORD

INPUT 1.0VP-P, IMPEDANCE75Ω, BNC

1440x900

(16 Channel on QS206 only)

CIF NTSC, 30F/ S, CCIR525LINE, 60SCENE

IMPEDANCE600Ω, RCA

LINEARITY ELECTRICITY

8khz 16bit ADPCM

H.264

QS206 CIF (352x240) QS408 CIF (352x240) D1 (702x480)

CIF:512 KBPS (HIGH) CIF: 768 KBPS (HIGHEST)

1 SATA HDD UP TO 1TB (OPTIONAL) QS408

SPECIFICATION

CONNECTOR NETWORK

ITEM DEVICE

ALARM ALARM INPUT 4 ALARM INPUTS (QS206)

ALARM I/O VOLTAGE 0-2V, low voltage, 5-30V high voltage

CONNECTOR ALARM OUTPUT 2 ALARM OUTPUTS (QS206)

Backup USB

2.0

SOFTWARE UPGRADE

OTHERS VOLTAGE INPUT AC:110~240V

INTERFACE

PARAMETER

SERIAL INTERFACE SUPPORT 1 RS232

PTZ INTERFACE SUPPORT 1 RS485 (PelcoD, PelcoP)

NETWORK INTERFACE

USB Mouse USB 1.1

SUPPORTS USB FIRMWARE UPGRADE

VOLTAGE OUTPUT DC: 12V@5A

POWER CONSUMPTION

WORKING TEMPERATURE

RJ45,10M/100M

SPECIFICATION

8 ALARM INPUTS (QS408)

1 ALARM OUTPUT (QS408)

RJ45, 10M/100M

6W WITHOUT HDD

50 TO 104°F (10 TO 40C)

BASIC OPERATIONAL SPECIFICATIONS

ITEM PARAMETER DESCRIPTION

VOLTAGE INPUT 12V DC 12V 5AMP (QS206)

DC 12V 3AMP (QS408)

VIDEO IMPEDANCE INPUT 75Ω 75Ω Each Channel

VIDEO OUTPUT 1V P-P 1V P-P CVBS Signal

SATA HDD 1 SATA UP TO 2TB (QS206)

UP TO 1TB (QS408) with mainstream capability

WORKING TEMPERATURE 50 TO 104°F (10 TO 40°C)

FREQUENTLY ASKED QUESTIONS

If your problem is not listed below, please check our Resource Center at http://q-see.com/ glossary/resource-library.php go to live chat at http://q-see.com or call our toll-free

number, 877-998-3440 for more support.

Question 1: Why is the DVR not working after starting?

Answer:

• Check the power adaptor input

• Check the power on-off

• Check the main board of the DVR

Question 2: Why is the DVR rebooting automatically or stopping for several minutes

after starting?

Answer:

• Instability or low input voltage

• Bad track on hard drive or the hard drive is bad

• Power supply is not producing enough power

• The front-end video signal is not stable

• High temperature, too much dust, bad DVR operating environment

• There is a problem with the connector on the main board

• The main board of the DVR is defective

Question 3: Why is there no video output on single channel, multi channel or all

channels?

Answer:

• Please check the camera cable connection to verify it is well-connected

• Please check the cable connection video on the back panel of DVR

• Please connect the camera directly to a TV to see if you get picture

• Check the brightness of the picture and bring it back to its original default setting

• The main board of the DVR is defective

Question 4: DVR cannot record after startup and the interface is showing “H”, why?

Answer:

• Make sure power adaptor is DC 19V

• Make sure hard drive is formatted

• Check the power and data connection cables of the hard drive

• The hard drive is defective

• The SATA port is not working

Question 5: What is the meaning of“R”“M”“I”“H” showing on the screen?

Answer:

• “R”means the channel is recording

• “M” means the channel is on motion detection

• “I”means the channel is on alarm

• “H” means there is either no HDD. the HDD is bad or the HDD is full

Question 6: DVR is having problems with real-time images, such as bad image color or

serious brightness distortion, why?

Answer:

• If PAL and NTSC is not correctly selected on the BNC output, the images will be in black and white

• DVR is not compatible with monitor

• The video transmission distance is too far

• The DVR color, brightness, etc. settings need to be adjusted

Question 7: Why don’t I have audio when monitoring?

Answer:

• Check sound box or speaker functions. Also check for possible short circuit.

• Audio source may be connected to the video channel. You can click to full-screen to check.

• The main board of the DVR is defective

Question 8: Why don’t I have audio when playing back?

Answer:

• Setting problem: open audio-video item

• Check the audio to see if it is closed in playback interface

Question 9: Why is my System time not correct?

Answer:

• Wrong setting or user did not click “Edit” to conﬁrm

• Battery is not connected properly

• Battery is dead and needs to be changed

Question 10: Why does the “Stop recording” by the right mouse button not work?

Answer:

• The “Stop recording” by the right mouse button is only suitable for Manual recording. It can’t stop recording when recording on a set schedule or on motion recording

Question 11: Why is Motion detection not working?

Answer:

• The settings in the motion detection area is not correct

• Sensitivity is too low

Question 12: Why is the USB device giving me a backup error?

Answer:

• The data exceeds the capacity of backup device

• The backup device is incompatible

• The backup device is damaged

Question 13: Why does the Remote Control not work?

Answer:

• The address of remote control is not correct

• The distance of remote control is too far or the angle is too wide

• Remote control batteries are low

• Remote control is damaged or the front panel of DVR is damaged

Question 14: Why can’t I log in over the Internet?

Answer:

• Please check the network to see if it is connected. Check if LINK or 100M LED is

displayed on the front panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly

• Make sure you are running Windows XP, Vista, or Win7 operating system, and IE6.0-8.0

browser

• ActiveX control has been blocked. Please manually install ActiveX control again

• Please install DX8.1 and upgrade your video card driver

Question 15: Why is there is no picture or picture is not clear when you preview the recording or playback the recording via IE?

Answer:

• If you access DVR by IE, please choose “Wan” in “web environment”

• Please try “Close windows” by the right mouse button, and try “Open windows” again

Question 16: Why am I receiving a message indicating “other members are setting......”

when accessing my DVR settings through Internet Explorer?

Answer:

• It probably means someone else is changing the settings of the DVR. Please check the

DVR conﬁguration interface or exit the DVR

Q-SEE PRODUCT WARRANTY

Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company:

1. Equipment damage caused by improper operation.

2. Improper equipment operation environment and conditions (e.g., improper power,

extreme environmental temperatures, humidity, lightning and sudden surges of electricity).

3. Damage caused by acts of nature (e.g., earthquake, ﬁre, etc).

4. Equipment damage caused by the maintenance of personnel not authorized by Q-See.

5. Product sold over 12 months ago.

In order to fulﬁll the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply ﬁll out the User’s Information Card on our website at www.Q-See.com

QUESTIONS OR COMMENTS? CONTACT US

MAILING ADDRESS

Q-See Products

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807

FAX

714-998-3509

WEBSITE

www.Q-See.com

PRODUCT SUPPORT, DOWNLOADS, FIRMWARE UPDATES & MANUALS

www.Q-See.com

CUSTOMER SUPPORT

Live Chat at www.Q-See.com (M-F, 9-5 PST)

Email: cs@dpsi-usa.com Phone: 877-998-3440 (M-F, 9-5 PST)

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807

Q-See QS206, QS408 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION

QS206

QS408

CONTROLS

3.1 MOUSE CONTROL

VIRTUAL KEYBOARD

3.2 REMOTE CONTROL

BASIC OPERATION

4.1 POWER ON/OFF

STANDBY MODE

SHUTDOWN

4.2 SHORTCUT MENU

4.3 SYSTEM LOGIN

4.4 MAIN MENU

4.5 BASIC SETTINGS

LANGUAGE

DATE/TIME

PASSWORD

DISPLAY

VIDEO/AUDIO

4.6 HARD DRIVE (HDD) MANAGEMENT

FORMATTING THE INTERNAL HARD DRIVE

4.7 PLAYBACK

VIDEO SEARCH

USING THE ON-SCREEN PLAYBACK CONTROLS

FILE LIST

4.8 BACKUP

USING THE PLAYBACK SOFTWARE

RECORDING

5.1 RECORDING CONFIGURATION

5.2 RECORDING SCHEDULE

5.3 MASK FIELD

5.4 MOTION DETECT

ADVANCED FEATURES

6.1 ALARM

6.2 EMAIL SETUP

6.3 SYSTEM INFO

6.4 SYSTEM

RESTORING FACTORY SETTINGS

RESTARTING THE DVR (SOFT-RESET)

UPGRADING THE FIRMWARE

6.5 PAN-TILT-ZOOM CAMERAS (PTZ)

REMOTE ACCESS

7.1 NETWORK SETUP

DHCP

UPNP

STATIC IP

PPPOE

7.2 PORT FORWARDING

PART 1: DETERMINE THE IP ADDRESS OF THE DVR

PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

PART 3: DOWNLOAD SIMPLE PORT FORWARDING PROGRAM

PART 4: SETTING UP DMZ IN ROUTER 2

7.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

7.4 ACCESSING YOUR DVR REMOTELY

ACCESSING THE DVR USING INTERNET EXPLORER

7.5 REMOTE SURVEILLANCE SOFTWARE

LOGGING IN REMOTELY

THE LIVE VIEW WINDOW

RECORDING

PTZ CONTROL

SCREEN CAPTURES

PLAYBACK

SEARCH

REMOTE BACKUP

REMOTE SETUP

7.6 MOBILE SURVEILLANCE

HARD DRIVE INSTALLATION

APPENDIX

PRODUCT SPECIFICATIONS

BASIC OPERATIONAL SPECIFICATIONS

FREQUENTLY ASKED QUESTIONS

Q-SEE PRODUCT WARRANTY

QUESTIONS OR COMMENTS? CONTACT US