Omnicell OmniDispenser User manual

OmniDispenser Technical Guide

60-3007 Rev G

Includes hardware, software, and implementation steps

This guide is CONFIDENTIAL and designed only for Omnicell Technical personnel and/or designated representatives.

This guide and accompanying software and/or hardware described in it are protected under copyright laws and may not be copied, wholly or in part, without the express written consent of Omnicell, Inc. The same proprietary and copyright notices must be attached to any permitted copies as were attached to the original documents.

Omnicell, Inc. 1201 Charleston Road Mountain View, CA 94043 (650) 251-6100 www.omnicell.com

Omnicell and the Omnicell design mark, OmniBuyer, OmniCenter, OmniRx, OmniSupplier, SafetyMed, SafetyPak, SafetyStock, and Sure-Med are registered trademarks. Anesthesia TT, Anesthesia Workstation, Anywhere RN, Executive Advisor, Flexbin, Medication Surveillance, OmniDispenser, OmniLinkRx, OmniScanner, OmniTrack, Omni TT, Open Touch, OptiFlex, OptiFlex MobileTrack, Point-to-Point Medication Safety, SecureVault, See & Touch, SinglePointe, TempCheck, Touch & Go, VSuite, and WorkflowRx are trademarks of Omnicell, Inc. in the United States and internationally. All other trademarks and trade names are the property of their respective owners

iii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Competitive Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Technical Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Dispense Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Restock Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Restock Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Rail Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Rails (Fixed and Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Dispensers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Drawer Type and Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Module Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

ODMTall and ODMPlus3 Placement Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

ODMRx Placement Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Rail Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Options/Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatic Rail Configuration Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Communication with OmniCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Dispenser Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Addressing Scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Location Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Dispensing Behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Dispense Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Multiple OmniDispensers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

FIFO for Multiple Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Dispense Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Dispense Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Returning Medications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Time-out Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Please Open Dispense Drawer Time-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Please Open Restock Door Time-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Forced Entry Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Inactive Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

EEPROM Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

iv Table of Contents

Software Functional Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Automatic Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Color Touch Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Restock Door Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Dispenser Drawer Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Dispenser Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Dispense Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Empty Dispenser Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Reset Wireway and Module Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Internal Bus Communications Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Dispense Setup Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Firmware Revision Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Emitter Full Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Check Stuck Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Emitter Bank Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Normal Restock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Supplemental Restock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Destock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Cycle Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Expiration/Recall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Modify Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Select a Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Assigning an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Replacing an Item Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Deleting an Item Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Unassigning All Bins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Setting Bin Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Countback Always Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

OmniCenter Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

User Access to Restock Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Pharmacy Drawer Configuration Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Dispensing Error Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Forced Entry Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Message Filter Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Configuring Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Install a Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Remove a Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Adjusting Dispensers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Installing Dispensers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Labeling Dispensers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Table of Contents v

Loading Dispensers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Oral Solids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Select a Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Loading the Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Syringes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Vials and Ampules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Selecting a Vial/Ampule Cassette or Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Loading a Vial/Ampule Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Loading a Vial/Ampule Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Configuring Cabinet Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Programing the OmniDispenser’s Pharmacy Drawers . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Cabinet Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Countback Always Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

FIFO Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Time-out Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Assigning Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Enabling User Access to Restock Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Field Service Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Replacing the Rail Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Remove the Rail Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Install the New Rail Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Replacing/Adding/Removing Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Remove Rails (B-E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Replace Rails (B-E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Add Optional Rails (B and E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Replacing the Restock Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Remove the Restock Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Install the New Restock Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Replacing the Dispense Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Remove the Dispense Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Install the New Dispense Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Replacing the Dispense Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Remove the Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Install the New Drawer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22

Install the Dispense Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

Replacing the Top Crossbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

Remove the Top Cross Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

Install the New Cross Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32

vi Table of Contents

Replacing the Rail Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36

Remove the Rail Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37

Install the New Rail Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40

Replacing the Carrier Controller Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41

Access the OmniDispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41

Remove the Carrier Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42

Install the New Carrier Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43

Field Replaceable Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary-1

Appendix A: Dispenser and Cassette Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Dispenser List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

5 ML Ampule Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

5 ML Vial Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Small Cassette Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Slim-Pak Dispenser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Double Cassette Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

ATC / 1ML / 2ML Cassette Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Cassette List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Order Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Dispensers/Cassettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Appendix B: Cassette Sizing Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Sizing Tool Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Oral Solids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

ATC or Strip Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Vials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Sizing Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Appendix C: Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Dispensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Loading Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Oral Solid Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Vial/Ampule Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

5ml Vial/Ampule Dispensers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Syringe Dispensers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

User Access Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Table of Contents vii

Hardware Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Interpreting LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Rail Front LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Rail Controller Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Carrier Controller Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

Diagnostic Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

Internal Bus Communication Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

Dispense Setup Diagnostic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

Firmware Revision Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

Emitter Full and Emitter Bank Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11

OmniDispenser Module Communications Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . C-12

Appendix D: Medication to Cassette List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Dispenser/Cassette List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Oral Solid Medication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Injectable Medication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6

Non-Narcotic Medication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9

Appendix E: Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Index 1

Feedback Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

We Want to Hear From You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

We need your input! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

viii Table of Contents

Introduction

About This Guide

This guide provides comprehensive technical information for the OmniDispenser module. It is intended for use by Omnicell personnel, and is considered a confidential, internal document.

It is recommended that all Omnicell Field Operations and Technical Support personnel review this guide prior to installing, implementing, troubleshooting, or servicing an OmniDispenser module.

Product Overview

The OmniDispenser is an automated single-dose dispensing module, designed to fit within OmniSupplier Color Touch and OmniRx Color Touch cabinets. This product allows facilities to combine leading-edge unit-dose dispensing technology, with the convenience and flexibility of Omnicell’s pharmacy and combination systems.

1-1

Competitive Advantages

Modeled after the Sure-Med unit-dose compartment, OmniDispenser provides:



Improved patient safety through medication error reduction.



Complete controlled substance unit-dose dispensing, including:

1 and 2 ml Ampules



1 and 2 ml Vials



Oral Solids



Syringes (SlimPak)





Superior convenience and ease of use:

Allows users to dispense multiple items into the dispense drawer, and retrieve them all at



once.

Allows use in combination with Omnicell pharmacy drawer types and supply storage



locations in a single cabinet.

No count-backs required for OmniDispenser dosing; increased nursing efficiency



Directed restock using Omnicell Guiding Light technology; decreased medication errors



Requirements

This section outlines general hardware and software requirements for the OmniDispenser module. Please refer to “Technical Overview” on page 2-1 and “Implementation” on page 4-1 for complete, detailed requirements and procedures.

1-2 Introduction

Product Overview

Hardware



OmniDispenser modules can be ordered with new OmniSupplier Color Touch and OmniRx Color Touch cabinets.



OmniDispenser modules can not be installed in the field, or otherwise retrofit into existing cabinets.



A return bin is required (preferably external [Omnicell ERB]).



OmniDispenser requires a new dispenser type, designed with guiding light and restock button technology.



The dispenser cassettes (plastic cassette that is filled and inserted into cassette dispensers) have not changed.

Software



OmniDispenser is supported on Omnicell 7200 Color Touch systems and above. Minimum software versions are as follows:

Color Touch: 5.4.5.x



OmniCenter: 7.0.5.x





OmniDispenser is supported on both Omnicell 7200 Plus and Omnicell 7200 Standard servers.

Technical Overview

Restock

Door

Restock

LED/Button

Dispense

Drawer

Dispense

LED/Button

Restock

Door

Hardware Components

Note: See “Glossary” on page 1-1 for OmniDispenser related terms and definitions.

Dispense Drawer

The dispense drawer is used to retrieve dispensed medications. Users issue medications via the Color Touch software, as usual. Once the medication is issued, it drops into the dispense drawer, and the drawer LED flashes and unlocks. The user then pulls open the dispense drawer to retrieve the medication.

During certain inventory or administrative applications, the user must press the dispense drawer button to unlock the drawer.

2-1

Restock Door

The restock door grants access to the restock compartment, which houses the individual dispensers. To access the restock compartment, the (authorized) user logs in, selects the desired function, then presses the restock door button to select the module and/or open the restock door (see the Software Functionality/User Interface section for details).

Figure 2-1. OmniDispenser Module (installed on an OmniRx)

2-2 Technical Overview

Cassette

Dispenser

Syringe

Dispenser

Button

Fixed Rai l

A, C, D

Optional Rail

B, E

Restock

Door

Tro ug h

Hardware Components

Once opened, the depression or trough at the base of the restock door can be used to catch medications dispensed during inventory or diagnostics functions (see Figure 2-2). Though less efficient, the user can also push the rail frame in and dispense into the dispense drawer, using the Open Dispense Drawer and Open Restock Door buttons as needed to retrieve medications and/or chose the next item.

Restock Compartment

The restock compartment houses the rail frame, fixed rails, any optional rails, and dispensers. The restock compartment can only be accessed by authorized users. See “Implementation” on page 4-1 for details.

Rail Frame

After opening the restock door, the user slides the rail frame out to access the dispensers. The rail frame is comprised of the entire outer rail—front, back, and sides.

Rails (Fixed and Optional)

Rails A, C, and D are fixed rails. Fixed rails are considered permanent and must be present for the OmniDispenser to function properly.

Rails B and E are optional rails. Optional rails are held in place by a large front mounting screw, for easy installation or removal. See “Implementation” on page 4-1 for instructions on installing or removing optional rails.

Dispensers

The quantity, type, and layout of the dispensers are determined by the needs of the facility and various configuration limitations. Each dispenser has a green button and guiding light LED to aid in inventory and diagnostics functions.

Figure 2-2. Omni Dispenser Restock Compartment

System Information

Drawer Type and Name

From a software perspective, the OmniDispenser module (ODM) is considered a Pharmacy II (high-density) drawer, and has the following attributes:



Drawer name is OmniDispenser.



Drawer type is 75 (0x4B).



Occupies 6 drawer positions.

As with any Pharmacy II drawer, the OmniDispenser module must be programmed upon

Note:

installation by using the dispense drawer button. See “Implementation” on page 4-1 for details.

Module Placement

There are three available OmniDispenser module types:



OmniDispenserTall (ODMTall)—OmniDispenser module designed to fit in 1-, 2-, and 3-cell OmniSupplier Color Touch/auxiliary cabinets; includes a 1/2 door over the bottom zone [up to 6 shelf positions] (option kit #12-8009).



OmniDispenserPlus3 (ODMPlus3)—OmniDispenser “Tall” plus 3-drawer pharmacy carrier (option kit #12-8008).



OmniDispenserRX (ODMRx)—OmniDispenser module designed to fit in an OmniRX Color Touch cabinet (option kit #12-8010).

Technical Overview 2-3

System Information

The OmniDispenser module, by itself, occupies six (6) drawer positions. ODMTall occupies two zones (OmniDispenser module plus 1/2 door). ODMPlus3 modules occupy nine (9) drawer positions (OmniDispenser module plus 3-drawer carrier).

Each Color Touch main cabinet (brain) can support multiple OmniDispenser modules; there is a theoretical software limitation of 126 Pharmacy II drawers and/or OmniDispensers per “brain”.

From a software standpoint, an ODM can be installed anywhere that it will fit within in a zone, where Pharmacy II (high-density) drawers are supported. However, certain hardware limitations and usage considerations apply:

ODMTall and ODMPlus3 Placement Rules



ODMs cannot be placed in the top-most zone—above the computer.



The first ODM installed should placed directly below the computer, in zone 1; subsequent ODMs should be placed in the closest possible proximity to the Color Touch screen (main PC Box)—ideally in the middle zones (zones 4 and 7 of a 3-cell cabinet).



If an ODM is to be placed below a supply zone, a top cover must also be ordered (option kit 12-

8011).

2-4 Technical Overview

System Information

Note: While it is possible to place ODMs in lower zones, it is not recommended. From an ergonomic

standpoint, retrieving medications and performing inventory functions is easiest for the user when the ODM is placed in a middle zone—directly under the computer.

Figure 2-3. ODMTall Modules; ODMPlus 3 Modules (right: with 9 -drawer below); ODM Tall/ ODMPlus3

ODMRx Placement Rules



The first ODM installed should be placed in the top-most position.



An additional ODM can be placed below the first ODM, followed by a single drawer position (for pharmacy drawer or dummy front). However, it is preferable to place any additional modules in nearby auxiliary cabinets, rather than placing an ODM in the lower zone.

Figure 2-4. ODMRx

Rail Configuration

Options/Rules

Rails A, C, and D are considered fixed rails, and always present.

Rails B and E are optional, and can be ordered with the cabinet or purchased and installed at a later date, as needed.

The following rail configurations are supported:



A, B, C, D, E—5 columns of 9 single-width dispensers (supports up to 45 single-width dispensers).



A, B, C, D or A, C, D, E—1 column of double-width and 3 columns of single-width dispensers (supports up to 9 double-width and 27 single-width dispensers with exception of doublecassette dispensers).



A, C, D—2 columns of double-width and 1 column of single-width dispensers (supports up to 18 double-width and 9 single-width dispensers with exception of double- cassette dispensers).

Note:

“Software Functional Overview” on page 3-1 for examples.

Technical Overview 2-5

System Information

Users can view the OmniDispenser module rail configuration via the Diagnostics screen. See

Figure 2-5. ODM Rail Assembly

Automatic Rail Configuration Detection

During startup, the cabinet software “interrogates” the OmniDispenser to determine the current rail configuration (see Note). This also occurs when the user presses the Reload Hardware Configuration or Reset Wireway and Module buttons. However, the cabinet must be powered down prior to installing or removing rails. When the cabinet is rebooted, the new configuration is automatically detected.

Since rails A (0), C (2), and D (3) are fixed rails, an error is generated if they are not present.

2-6 Technical Overview

System Information

Communication with OmniCenter

OmniDispenser configuration information is sent to the OmniCenter, for bin assignment and reporting purposes. This communication includes the drawer type (75 [0x4B]), rail configuration and addressing.

Possible rail configurations/addresses that can be sent are as follows:

Rail Divider

Rail 0 (A) 0-8 Fixed—always present

Rail 1 (B) 9-17 Optional

Rail 2 (C) 18-26 Fixed—always present

Rail 3 (D) 27-35 Fixed—always present

Rail 4 (E) 36-44 Optional

Rail 10 (E) 0-16 Rail identifier sent when rail 1 (B) is not present. Uses rails A and B addresses, and may contain

Table 2-1. Rail Configurations

Address

Range Rail Type Description

double cassette dispenser. Not visible to the user.

Dispenser Configuration Options

The following rules apply to dispenser placement within the OmniDispenser:



Double-width dispensers can occupy any/all of the 9 rail positions in either the first (A) or the fourth (D) columns, with the exception of double-cassette dispensers.



Double-cassette dispensers must be placed in the first (A) column, and can only occupy the first 8 rail positions.

Addressing Scheme

Each OmniDispenser module has up to 45 assignable locations, as illustrated in the following chart:

Row #

9 8 (A9) 17 (B9) 26 (C9) 35 (D9) 44 (E9)

8 7 (A8) 16 (B8) 25 (C8) 34 (D8) 43 (E8)

7 6 (A7) 15 (B7) 24 (C7) 33 (D7) 42 (E7)

6 5 (A6) 14 (B6) 23 (C6) 32 (D6) 41 (E6)

5 4 (A5) 13 (B5) 22 (C5) 31 (D5) 40 (E5)

4 3 (A4) 12 (B4) 21 (C4) 30 (D4) 39 (E4)

3 2 (A3) 11 (B3) 20 (C3) 29 (D3) 38 (E3)

2 1 (A2) 10 (B2) 19 (C2) 28 (D2) 37 (E2)

1 0 (A1) 9 (B1) 18 (C1) 27 (D1) 36 (E1)

Rail Divider ARail Divider

B (optional)

Rail Divider CRail Divider DRail Divider

E (optional)

Table 2-2. Addressing Scheme

Location Description

When dispenser locations are referred to various software functions and reports, the following format is observed.

(Cabinet W), (Zone X), (Dispenser YZ), where:

W = Cabinet number from 0 to 13.

X = Zone number from 0 to 8.

Y = Column position from A to E

Z = Row position from 1 to 9.

Example: Cabinet 0, Zone 1, (Dispenser) A1

In most cases the dispenser position appears without a descriptor (A1). The letter refers to the

Note:

rail. The number refers to the dispenser position on that rail. Example: rail A, dispenser position 1

Dispensing Behavior

OmniDispenser dispensing behavior is similar to existing Sure-Med unit dose module, with a few exceptions. These, and other behavioral considerations are noted in the following sections.

Technical Overview 2-7

System Information

Dispense Drawer

When the user issues an item, the OmniDispenser dispense drawer unlocks but does not pop open. After the item (or items) is dispensed, the dispense drawer LED flashes and the user opens the drawer to retrieve the medication(s).

Multiple OmniDispensers

There can be more than one OmniDispenser per “brain”. If multiple items are selected that reside in the same cabinet, the dispense sequence takes place left to right, top to bottom (e.g. an item in zone 4 dispenses before an item in zone 1). If multiple items are selected that reside in different cabinets, the OmniDispenser module with the lowest cabinet number is dispensed first.

FIFO for Multiple Bins

The Always use FIFO (first in, first out) for Multiple Bins configuration option affects dispensing behavior for OmniDispenser and Sure-Med unit dose modules (see the Implementation chapter, Configuration Options section for more details). This option affects the dispense order for multibin items assigned across one or more unit-dose dispensers and/or other pharmacy bins (nonunit-dose).

If enabled, the software issues the item from the same bin until empty, then moves on to the next bin, and so on. If disabled, the software issues from all dispenser locations first, before dispensing from any drawer/non-dispenser locations. In this case, issues revert back to the dispenser(s) immediately upon restock, regardless of the bin level of the currently indicated bin.

Note: If Always use FIFO... is enabled and a dispense error occurs on a multi-bin item, the software

moves on to the next bin in the sequence.

2-8 Technical Overview

System Information

Dispense Errors

OmniDispenser firmware reports detailed dispense error and retry information to the OmniCenter (ZALM command and log file). Possible error information includes:



Detector Gain at Max (emitters too dim).



Detector Gain at Min (emitters too bright).



Detector backoff puts gain at max



Detector bank failed



Bus communication failure



Emitter bank failed



Sideboard time-out



Total current exceeds module limits



12V input #1 exceeds current limit



12V input #2 exceeds current limit

When a dispense error occurs, it is automatically logged in the Item Bin record at the OmniCenter. Performing a restock on a dispenser clears any existing error and notifies the OmniCenter to remove the dispenser error flag from the Item Bin record.

If a dispenser is above reorder level but has a dispense error, the user can clear the error by pressing the Clear Dispenser Error button during Modify Bin or Cycle Count. This is particularly useful in cases where a dispense error is indicated, but the bin is full to capacity and can not be restocked.

The presence of the Clear UD Dispenser Error button does not indicate a dispense error. This button simply allows the user to clear errors for the selected dispenser, as needed.

Once pressed, any existing error is cleared and the button disappears until the next dispenser is selected (or the same dispenser is selected again).

It is recommended that Cycle counts be performed at regular intervals (e.g. once per week)

Note:

instead of relying on restock to discover/resolve discrepancies for slow moving medications.

Dispense Transactions

All dispenses are logged as DISP transactions in the log file, for easier reference. Sample log entries are as follows:

JT 00 INFO DISP 15:08:11.58 Dispense Time for Aux 1 Zone 1, Drawer 1 C3 = 1.930 seconds -- OK

JT 00 WARN DISP 15:08:44.92 Dispense Time for Aux 1 Zone 1, Drawer 1 C3 = 4.340 seconds -- Retried

JT 00 ERRO DISP 15:08:51.95 Dispense Time for Aux 1 Zone 1, Drawer 1 C3 = 5.440 seconds -- Failed

Returning Medications

Since users can not access the restock door/dispensers, OmniDispenser medications can not be returned to the original bin. As such, all OmniDispenser items must be returned to a cabinet return bin (preferably an Omnicell ERB, external return bin).

Time-out Behavior

Please Open Dispense Drawer Time-out

The Transaction Middle Time-out configuration setting determines the amount of time the user has to open dispense drawer during a transaction. If the user does not open the dispense drawer within the set amount of time, a warning sounds and the user is logged out. If any items were dispensed during the transaction, a null transaction is sent to the OmniCenter (null type DN: Dispense Drawer Not Opened).

The software does not monitor non-retrieved items, and does not check control level access for subsequent users if the previous transaction timed-out with items left in the dispense drawer. If items remain in the dispense drawer after the transaction times-out, the user can access the dispense drawer via the Diagnostics function or retrieve the medications during the next issue transaction.

This behavior does not apply during diagnostics functions.

Please Open Restock Door Time-out

The Inventory Time-out configuration setting determines the amount of time the user has to open restock door during an inventory function. If the user does not open the restock door within the set amount of time, a warning sounds and the user is logged out.

Technical Overview 2-9

System Information

Forced Entry Detection

Per usual functionality, if the Forced Entry Detection is enabled, and the restock door is opened when it is supposed to be locked, a warning sounds and a null transaction (null type: FE) is sent to the OmniCenter.

Inactive Access

Per usual functionality, when a user opens the OmniDispenser restock door, the inactive access feature is enabled for all items in the module that are flagged for inactive access. The number of times the user opens the restock door during a session is not recorded, only that they had access to the items contained in the OmniDispenser.

EEPROM Configuration Settings

A number of configurable values are stored in OmniDispenser’s EEPROM. Most of these are accessible directly through the cabinet software, via the Omni Config function. EEPROM settings are pre-set in the manufacturing build process and should not be adjusted. If any future changes are required, proper settings and instructions will be expressly communicated to the field and Technical Support by Omnicell Engineering.

EEPROM settings are pre-set in the manufacturing build process and should not be adjusted

Note:

without direct instruction from Omnicell Engineering.

2-10 Technical Overview

System Information

Software Functional Overview

This section provides an overview of the system behavior and user functions related to the OmniDispenser module. For OmniDispenser setup and configuration information, see

“Implementation” on page 4-1.

Automatic Diagnostics

All OmniDispenser diagnostics run automatically during midnight processing. All diagnostics, except the emitter diagnostic, run whenever the module is initialized.

If a failure occurs during automatic diagnostics, a ZALM message is sent to the OmniCenter. The error is also logged at the OmniSupplier.

Color Touch Functionality

3-1

Diagnostics

Note: Omnicell personnel must be supervised by authorized pharmacy staff when performing any

functions that involve access to controlled medications.

The OmniDispenser diagnostics function is similar to Omnicell drawer diagnostics. The user presses the Diagnostics button (under Admin Menus) on the Color Touch screen, then presses either the restock door or dispense drawer button on the OmniDispenser.

While the OmniDispenser diagnostics are running, all door solenoids in the same cabinet are locked. Those that were previously unlocked will be unlocked again once diagnostics are complete. This is done to conserve power. The rail configuration displays for the selected OmniDispenser module.

To access the following functions:

1. Log into the cabinet as an

2. Press Diagnostics from the Admin Menu.

Omnitech user.

Restock Door Behavior

Note: In order to access the restock door, UD Access must be enabled for that user in the Users

database.

3-2 Software Functional Overview

Color Touch Functionality

During the diagnostics function, the restock door behaves as follows:



When the user presses the restock door button, the restock door unlocks and the LED turns on.

Figure 3-1. Restock door button pressed



When the user opens the restock door, the restock door LED flashes.

Figure 3-2. Restock door opened

Software Functional Overview 3-3

Color Touch Functionality



When the user closes the restock door, the restock door locks, and LED turns off.

Figure 3-3. Restock door closed

Dispenser Drawer Behavior

During the diagnostics function, the dispense drawer behaves as follows:



When the user presses the dispense drawer button, the dispense drawer unlocks and the LED turns on.

Figure 3-4. Dispense drawer button pressed

3-4 Software Functional Overview

Color Touch Functionality



When the user opens the dispenser drawer, the dispense drawer LED flashes.

Figure 3-5. Dispense drawer opened



When the user closes the dispense drawer, the dispense drawer locks, and LED turns off.

Figure 3-6. Dispense drawer closed

Dispenser Behavior

During the diagnostics function, dispensers behave as follows:



When the user presses a dispenser button, the dispenser’s LED flashes.

Software Functional Overview 3-5

Color Touch Functionality

Dispense Function

The Dispense button displays on the Diagnostics window once the user has pressed a dispenser button. The Dispense button remains available throughout the session, until the user opens the dispense drawer or exits diagnostics.

Prior to pressing Dispense, the user should either position the rail frame so that selected dispenser is over the trough in the restock door (recommended method) or push in the rail frame so that the medication falls directly into the dispense drawer.

Pressing the Dispense button causes the dispenser to dispense one unit of medication. The results of the dispense are displayed in the window and logged. These include status ( elapsed time, and any extended status from the firmware, if applicable.

OK /Retry / Fai l), the

Figure 3-7. Dispense Results

Dispense errors that occur while using the diagnostic function are not reported to the

Note:

OmniCenter.

If dispensing into the dispenser drawer, the user can press the Unlock Dispense Drawer button to retrieve the medication, or select another function. If the user closes the restock door, the Unlock Restock Door button also displays.

Any items dispensed must be placed back into the dispenser. There is no user interface for replacing the items.

Empty Dispenser Function

The Empty Dispenser button displays on the Diagnostics window once the user has pressed a dispenser button, as well as during various user functions where countback may be required. The Empty Dispenser button remains available throughout the session, until the user opens the dispense drawer or exits diagnostics.

3-6 Software Functional Overview

Color Touch Functionality

Prior to pressing Empty Dispenser, the user should either position the rail frame so that selected dispenser is over the trough in the restock door (recommended method) or push in the rail frame so that the medication falls directly into the dispense drawer.

Pressing the Empty Dispenser button causes the selected dispenser to dispense until empty or until an error occurs. The number of units dispensed is displayed only during Diagnostics. (There is no quantity display for other functions.) If the quantity dispensed is greater than zero (0), a null transaction is sent to the OmniCenter (null type DD).

If emptying into the dispenser drawer, the user can press the Unlock Dispense Drawer button to retrieve the medication, or select another function. If the user closes the restock door, the Unlock Restock Door button also displays.

Any items dispensed must be placed back into the dispenser. There is no user interface for replacing the items.

Figure 3-8. Empty Dispenser Results

Reset Wireway and Module Function

Pressing the Reset Wireway and Module button resets the wireway and reloads the rail configuration for the selected OmniDispenser module.

Internal Bus Communications Diagnostics

Pressing the Internal Bus Comm Diagnostic button causes the firmware internal bus communication diagnostic to run. This diagnostic also runs automatically, during midnight processing, and whenever the module is initialized (during startup or when programming the module). The possible results are:



Pass



Internal bus communication time-out



Internal bus communication corruption

Software Functional Overview 3-7

Color Touch Functionality

If the diagnostic fails, the board with the first failure is identified. Subsequent failures, if any, are not identified.

Figure 3-9. Internal Bus Communications Diagnostics Results

Dispense Setup Diagnostics

Pressing the Dispense Setup Diagnostic button causes the firmware dispense setup diagnostic to run. This diagnostic also runs automatically, during midnight processing, and whenever the module is initialized (during startup or when programming the module). The possible results are:



Pass



Time- out dur ing stop unsolicited messages phase



Corrupted communication during stop unsolicited messages phase



Time-out while turning on emitters



Corrupted communication while turning on emitters



Time-out while turning on detector



Corrupted communication while turning on detector



Detector side A at max gain



Detector side B at max gain



Detector side A at minimum gain



Detector side B at minimum gain



Detector side A backoff beyond maximum gain



Detector side B backoff beyond maximum gain



Time-out during internal dispenser command

3-8 Software Functional Overview

Color Touch Functionality

If the diagnostic fails, the bank number with the first failure is identified. Subsequent failures, if any, are not identified. The bank numbers are as follows:



Bank 0 = dispensers A1, B1, C1, D1, E1



Bank 1 = dispensers A2, B2, C2, D2, E2



Bank 2 = dispensers A3, B3, C3, D3, E3



Bank 3 = dispensers A4, B4, C4, D4, E4



Bank 4 = dispensers A5, B5, C5, D5, E5



Bank 5 = dispensers A6, B6, C6, D6, E6



Bank 6 = dispensers A7, B7, C7, D7, E7



Bank 7 = dispensers A8, B8, C8, D8, E8



Bank 8 = dispensers A9, B9, C9, D9, E9

Figure 3-10. Dispense Setup Diagnostics Results

Firmware Revision Diagnostics

Pressing the Firmware Revision Diagnostic button causes the firmware revision diagnostic to run. This diagnostic also runs automatically, during midnight processing, and whenever the module is initialized (during startup or when programming the module). The possible results are:



Pass



Internal Bus Communication time-out



Internal Bus Communication corruption



Board Firmware lower than sideboard



Board Firmware higher than sideboard

Software Functional Overview 3-9

Color Touch Functionality

If the diagnostic fails, the board with the first failure is identified. Subsequent failures, if any, are not identified. In this event, the boards with the lowest firmware versions must be replaced or upgraded to match the board with the highest firmware version.

Figure 3-11. Firmware Revision Diagnostics Results

Emitter Full Diagnostics

Pressing the Emitter Full Diagnostic button causes the firmware emitter diagnostic to run. This diagnostic also runs automatically, during midnight processing. Due to the length of the test (1 to 5 minutes), a message box asks the user for confirmation to run the test. The possible results are:



Pass



Internal bus communication time-out



Internal bus communication corruption



Detector failed



Emitters failed



Detector stuck

If the diagnostic fails, the bank number with the first failure is identified. Subsequent failures, if any, are not identified. The bank numbers are as follows:



Bank 0 = dispensers A1, B1, C1, D1, E1



Bank 1 = dispensers A2, B2, C2, D2, E2



Bank 2 = dispensers A3, B3, C3, D3, E3



Bank 3 = dispensers A4, B4, C4, D4, E4



Bank 4 = dispensers A5, B5, C5, D5, E5



Bank 5 = dispensers A6, B6, C6, D6, E6



Bank 6 = dispensers A7, B7, C7, D7, E7



Bank 7 = dispensers A8, B8, C8, D8, E8

3-10 Software Functional Overview

Color Touch Functionality



Bank 8 = dispensers A9, B9, C9, D9, E9

Figure 3-12. Emitter Full Diagnostics Results

Check Stuck Buttons

If a drawer button is stuck, press Check Stuck Buttons for a diagnostic on the problem. The screen will display the results.

Figure 3-13. Stuck Button DIagnostic

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