Nokia 2228 Bar, RM-377 Service Manual

Service Manual

RM-377 (Nokia 2228Arte; L3&4)

Mobile Terminal

Part No: (Issue 2)

Nokia Customer Care

COMPANY CONFIDENTIAL

Amendment Record Sheet

RM-377

Amendment Record Sheet

Amendment No Date Inserted By Comments

Version 0.1 2008.06.11 Michelle Wang Initial draft

Version 0.2 2008.10.06 Michelle Wang Update version

Version 0.3 2009.01.19 Michelle Wang Update version

Version 0.4 2009.01.21 Michelle Wang Update version

Version 0.5 2009.02.03 Michelle Wang Update version

Version 0.6 2009.02.17 Michelle Wang Update version

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RM-377

Copyright

Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited.

Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

Warnings and Cautions

RM-377

Warnings and cautions

Warnings

z IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH

ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

z THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR

EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

z OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH

THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

z BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

z Servicing and alignment must be undertaken by qualified personnel only. z Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn. z Ensure solder, wire, or foreign matter does not enter the telephone as damage may result. z Use only approved components as specified in the parts list. z Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment. z Ensure all cables and wires are repositioned correctly. z Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the

measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

z During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM

or WCDMA PA may be damaged.

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For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTION TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

Care and Maintenance

RM-377

Care and maintenance

z This product is of superior design and craftsmanship and should be treated with care. The suggestions

below will help you to fulfill any warranty obligations and to enjoy this product for many years.

z Keep the phone and all its parts and accessories out of the reach of small children. z Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that

will corrode electronic circuits.

z Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged. z Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage

batteries, and warp or melt certain plastics.

z Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form

inside, which may damage electronic circuit boards.

z Do not drop, knock or shake the phone. Rough handling can break internal circuit boards. z Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone. z Do not paint the phone. Paint can clog the moving parts and prevent proper operation. z Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications or

attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

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ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied.

All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.

All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area (EPA).

Every repair action involving opening the product or handling the product components must be done under ESD protection.

ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.

For more information and local requirements about ESD protection and ESD Protected Area, contact your local Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page vii

Battery information

RM-377

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge.

For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose.

Never use any charger or battery which is damaged.

Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire!

Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

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Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-mail. Please state:

z Title of the Document + Issue Number/Date of publication z Latest Amendment Number (if applicable) z Page(S) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page ix

Company Policy

RM-377

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Nokia 2228Arte Service Manual Structure

1. General information

2. Service Devices and Service Concepts

3. BB Troubleshooting and Manual Tuning Guide

4. RF Troubleshooting

5. System Module Description Glossary

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Nokia 2228Arte Service Manual Structure

RM-377

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Nokia Customer Care

1 – General information

Issue 1 COMPANY CONFIDENTIAL Page 1-1

General information

RM-377

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General information

Product selection…………………………………………………………………………………………………………………………………….…..1-5 Phone features……………………………………………………………………………………………………………………………….……….…..1-5 User interface and software features……………………………………………………………………………………………….……….…..1-6 Accessories……………………………………………………………………………………………….…………………………………………….…..1-6 Technical specifications……………………………….…………………………………………….…………………………………………….…..1-6 General specifications…………………………….…………………………………………….…………………………………………….…..1-6 Battery endurance…………………………………….………………………………………….…………………………………………….…..1-6

List of Figures Figure 1 RM-377 (Nokia 2228Arte) product picture………………………………………………………………………………….…..1-5

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General information

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General information

 Product selection

RM-377 (Nokia 2228) is a CDMA200 single band phone, supporting CDMA2000 1xRTT /Cell/PCS/AWS bands.

Figure 1 RM-377 (Nokia 2228Arte) product picture

 Phone features

Display and keypad features

z 1.8” 128x160 pixel, 262k true color internal display z 5-way , navi-key (4 way scroll and center key, call and end keys, dedicated camera key)

Hardware features

z Micro USB port for charging and data transfer (USB 2.0 full speed) z 2.5 phi dedicate headset z FM radio stereo z Internal vibrator and antenna z Internal 512Mb memory z Torch feature in power on/off

RF features

z CDMA2000 1xRTT: Cell

Issue 1 COMPANY CONFIDENTIAL Page 1-5

General information

RM-377

 User interface and software features

Selection of software applications and services

z Browser: WAP 2.0 (Openwave version v2.0) z Messaging: MMS (client version v4.7) z OMA DRM 1.0 z BREW version: v3.1.5 z Ring Tone: MIDI 64 polyphonic z Camera: 1.3MP

- Resolution: 1280 x 1024

- Image Format: JPEG

z Video Features:

- Video Player back : 15 fps @ QCIF

- Video Recorder

z Video Formats: H.263, MPEG4 z Audio Features: Audio Recorder EVRC z Audio Formats: AAC, AAC+, MP3 z Graphics Formats: GIF, JPEG, PNG z Extra Feature: FM Radio Stereo

 Accessories

Sales package contents

z Nokia 2228 phone z Nokia Battery BL-4C z Nokia Charger: AC-6, z User Guide

 Technical specifications

General specifications

Unit Dimension(mm) Weight(g) Volume(cc)

Transceiver with BL-4C 860mA Li-Ion battery pack

110x40x12 72 46.4

Battery endurance

Battery NMP Talk time NMP Standby time

BL-4C 860mAh Li-Ion battery Up to 3.5 hours 10 days

Note: The variation in operation times will occur depending on network parameters, phone setting and usage.

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General information

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Nokia Customer Care

2 – Service Devices and

Service Concepts

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Service Devices and Service Concepts

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Service Devices and SW Update

 Service Devices

Product specific devices

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-377,

MJ-197 Module Jig

This device holds the PWB during testing. It has a serial port interface to connect to the service software.

RJ-230 Universal Soldering Jig

RJ-230 is a soldering jig used for soldering and as a rework jig for the engine module.

SS-177

This jig is used when replacing the domesheet on the PWB to ensure correct alignment.

PK-85

This device (“dongle”) is required when using the Level 3 service software. It has a USB connector. This dongle is not interchangeable

with existing Nokia dongles.

Domesheet Alignment Jig

SW Protection Key Dongle

Issue 0.3 COMPANY CONFIDENTIAL Page 2-5

Service Devices and Service Concepts

RM-377

Cables

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-377,

MHC-203 RF cable MXHT83QE3000

The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment.

Attenuation for:

• Cell band: 0.5+-0.1 dB

• PCS band: 0.8+-0.1 dB

• AWS band: 1+-0.1dB

CA-128RS RF cable

The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment.

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Service Devices and SW Update

XRS-6 RF cable

The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment.

Issue 0.3 COMPANY CONFIDENTIAL Page 2-7

 SW Update

POS (Point of Sale) flash concept

RM-377

Service Devices and Service Concepts

Type Description

Product specific tools

BL-4C Battery

Other tools

PK-85 USB dongle

PC with PST software

Cables

CA-101 USB connectivity cable

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RM-377

Service Devices and SW Update

 Software download

Introduction

Purpose

The purpose of this section is to show the PST download tool operation steps. User can follow the operation sequence, step by step, to complete the image downloading procedure. This section also shows users what should be during downloading.

Scope

This section will show the operations sequence of Single bundle downloading, multi-bundle downloading and single download tool with dead phone revive function.

Definitions, Acronyms, and Abbreviations

PST Product Service Tool / Product Support Tool

CPC Customer Product Code / Customer Protect Code

MSI Microsoft Installer

Reference

http://msdn2.microsoft.com/en-us/library/wtzawcsz(VS.80).aspx

Operation guide

Requirements and Notices

z USB Driver：Before use, the user should first install the USB driver, then connect phone to PC to register the

phone or the PC can’t identify the phone. The user can open device manager to check if the phone is identified by the PC.

z PST Tool：These tools are included in PST tool and can’t be used or started without launching from PST tool.

Please get valid PST tool packet from the vendor or official web-site.

z MSI image：Before downloading, user should get a valid image packet from vendor or official website.

During download, please don’t plug out USB cable or any other USB device to avoid PC instability.

Single bundle download tool

z Power on phone and connect to computer via USB cable. z Launch PST tool then select Single Bundle Download Tool by clicking “Bundle Downloader” button on

“Downloader” page. Make sure the CPC is not empty on “Phone info” page before switching to “Downloader” page.

z Select Proper image version from the dropdown menu. If the dropdown menu shows “No valid images”, it

means you have not installed proper MSI image packet or the CPC code is empty. Please check it and restart again.

z Make sure the COM port number on the left-bottom un-edit field is the same as you see from device

manager then click “FLASH” button to start downloading.

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Service Devices and Service Concepts

z The progress bar will show the downloading progress and messages during downloading, please wait until

programming is completed when “Download Finished” message box appears and the progress bar color becomes green.

z Close tool by clicking “Exit” button.

Image Version

Format EFS

Check Battery

Must be chosen manually. It lists the image version that user installed on this computer and which version user wants to download to phone. It’s an option that formats the phone file system without User Data backup/restore during downloading. It’s an option that checks connected battery level before downloading images into phone to protect downloading procedure.

RM-377

Multi bundle download tool

z Power on phone and connect it to computer via USB cable. z Launch PST tool then select Multi-Bundle Download Tool by clicking “Multi Downloader” button on

“Downloader” page. Make sure the CPC is not empty on “Phone info” page before switching to “Downloader” page.

z Select Proper image version from the dropdown menu. If the dropdown menu shows “No valid images”, it

means you have not installed proper MSI image packet or the CPC code is empty. Please check it and restart again.

z Make sure the COM port numbers in front of each progress bar can also be seen in device manager. Mark the

selection button in front of each COM port number field to programme the phone connected to this port.

Click “FLASH” button to start downloading

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Service Devices and SW Update

z The progress bar will show the downloading progress and messages during downloading, please wait until

programming is completed when “Download Finished” message box appears and the progress bar color becomes green.

z Close tool by clicking “Exit” button.

Must be chosen manually. It lists the image version that user installed on this

Image Version

computer and which version user wants to download to phone.

“Select All” means select all connected phones.

COM port control

“Abort All” means abort all connected phones.

It’s an option that formats the phone file system without User Data backup/restore

Format EFS

during downloading.

It’s an option that checks connected battery level before downloading images into

Check Battery

phone to protect downloading procedure.

Issue 0.3 COMPANY CONFIDENTIAL Page 2-11

Nokia 2228 Bar, RM-377 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and Cautions

For your safety

Care and Maintenance

ESD protection

Battery information

Company Policy

Nokia 2228Arte Service Manual Structure

Table of Contents

 Product selection

 Phone features

 User interface and software features

 Accessories

 Technical specifications

Table of Contents

 Service Devices

Cables

 SW Update

 Software download