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IMPORTANT
This document is intended for use by qualified service personnel only.
z IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH
ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
z THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR
EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
z OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO
BE SUBJECT TO INTERFERENCE.
z BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
z Servicing and alignment must be undertaken by qualified personnel only.
z Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
z Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
z Use only approved components as specified in the parts list.
z Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
z Ensure all cables and wires are repositioned correctly.
z Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
zDuring testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM
zThis product is of superior design and craftsmanship and should be treated with care. The suggestions
below will help you to fulfill any warranty obligations and to enjoy this product for many years.
z Keep the phone and all its parts and accessories out of the reach of small children.
z Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
z Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
z Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
zDo not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
z Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
z Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
z Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
z Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the
phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced
without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any
ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under ESD
protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Note:A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a
charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery
will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available
for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen)
causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when
you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the
capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A
phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If any
errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-mail.
Please state:
z Title of the Document + Issue Number/Date of publication
z Latest Amendment Number (if applicable)
z Page(S) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
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E-mail: Service.Manuals@nokia.com
RM-377 (Nokia 2228) is a CDMA200 single band phone, supporting CDMA2000 1xRTT /Cell/PCS/AWS bands.
Figure 1 RM-377 (Nokia 2228Arte) product picture
Phone features
Display and keypad features
z 1.8” 128x160 pixel, 262k true color internal display
z 5-way , navi-key (4 way scroll and center key, call and end keys, dedicated camera key)
Hardware features
z Micro USB port for charging and data transfer (USB 2.0 full speed)
z 2.5 phi dedicate headset
z FM radio stereo
z Internal vibrator and antenna
z Internal 512Mb memory
z Torch feature in power on/off
z Browser: WAP 2.0 (Openwave version v2.0)
z Messaging: MMS (client version v4.7)
z OMA DRM 1.0
z BREW version: v3.1.5
z Ring Tone: MIDI 64 polyphonic
z Camera: 1.3MP
- Resolution: 1280 x 1024
- Image Format: JPEG
zVideo Features:
- Video Player back : 15 fps @ QCIF
- Video Recorder
z Video Formats: H.263, MPEG4
z Audio Features: Audio Recorder EVRC
z Audio Formats: AAC, AAC+, MP3
z Graphics Formats: GIF, JPEG, PNG
z Extra Feature: FM Radio Stereo
Accessories
Sales package contents
z Nokia 2228 phone
z Nokia Battery BL-4C
z Nokia Charger: AC-6,
z User Guide
Technical specifications
General specifications
Unit Dimension(mm) Weight(g) Volume(cc)
Transceiver with BL-4C 860mA Li-Ion
battery pack
110x40x12 72 46.4
Battery endurance
Battery NMP Talk time NMP Standby time
BL-4C 860mAh Li-Ion battery Up to 3.5 hours 10 days
Note: The variation in operation times will occur depending on network parameters, phone setting and usage.
Single bundle download tool ......................................................................................................................................2-9
Multi bundle download tool ......................................................................................................................................2-10
Single download tool .................................................................................................................................................2-12
Dead phone revive tool ..............................................................................................................................................2-13
The purpose of this section is to show the PST download tool operation steps. User can follow the operation
sequence, step by step, to complete the image downloading procedure. This section also shows users what
should be during downloading.
Scope
This section will show the operations sequence of Single bundle downloading, multi-bundle downloading and
single download tool with dead phone revive function.
zUSB Driver:Before use, the user should first install the USB driver, then connect phone to PC to register the
phone or the PC can’t identify the phone. The user can open device manager to check if the phone is
identified by the PC.
zPST Tool:These tools are included in PST tool and can’t be used or started without launching from PST tool.
Please get valid PST tool packet from the vendor or official web-site.
zMSI image:Before downloading, user should get a valid image packet from vendor or official website.
During download, please don’t plug out USB cable or any other USB device to avoid PC instability.
Single bundle download tool
z Power on phone and connect to computer via USB cable.
z Launch PST tool then select Single Bundle Download Tool by clicking “Bundle Downloader” button on
“Downloader” page. Make sure the CPC is not empty on “Phone info” page before switching to
“Downloader” page.
zSelect Proper image version from the dropdown menu. If the dropdown menu shows “No valid images”, it
means you have not installed proper MSI image packet or the CPC code is empty. Please check it and restart
again.
zMake sure the COM port number on the left-bottom un-edit field is the same as you see from device
manager then click “FLASH” button to start downloading.
zThe progress bar will show the downloading progress and messages during downloading, please wait until
programming is completed when “Download Finished” message box appears and the progress bar color
becomes green.
zClose tool by clicking “Exit” button.
Image Version
Format EFS
Check Battery
Must be chosen manually. It lists the image version that user installed on this
computer and which version user wants to download to phone.
It’s an option that formats the phone file system without User Data backup/restore
during downloading.
It’s an option that checks connected battery level before downloading images into
phone to protect downloading procedure.
RM-377
Multi bundle download tool
z Power on phone and connect it to computer via USB cable.
z Launch PST tool then select Multi-Bundle Download Tool by clicking “Multi Downloader” button on
“Downloader” page. Make sure the CPC is not empty on “Phone info” page before switching to
“Downloader” page.
zSelect Proper image version from the dropdown menu. If the dropdown menu shows “No valid images”, it
means you have not installed proper MSI image packet or the CPC code is empty. Please check it and restart
again.
zMake sure the COM port numbers in front of each progress bar can also be seen in device manager. Mark the
selection button in front of each COM port number field to programme the phone connected to this port.
z Power on phone and connect it to computer via USB cable.
z Make sure level 3 or RD level USB dongle is inserted into computer.
z Launch PST tool then select Single Download Tool by clicking “Single Downloader” button on “Downloader”
page. Make sure the CPC is not empty on “Phone info” page before switching to “Downloader” page.
zSelect proper images by clicking the button in the MainCode path, Language path and Flex Pack path fields.
Make sure the selection button is selected in front of each image path if user wants to download it.
zMake sure the COM port numbers in front of the progress bar can also be seen in device manager then click
“FLASH” button to start downloading.
zThe progress bar will show the downloading progress and messages during downloading, please wait until
programming is completed when “Download Finished” message box appears and the progress bar color
becomes green.
zClose tool by clicking “Exit” button.
Dead Phone
Switch to dead phone revive function.
Format EFS
Check Battery
It’s an option that formats the phone file system without User Data backup/restore
during downloading.
It’s an option that checks connected battery level before downloading images into
z Power on phone into download mode and connect it to computer via USB cable.
z Make sure level 3 or RD level USB dongle is inserted into computer.
z Launch PST tool then select Dead Phone Revive Tool by clicking “Dead Phone Recover” button on “Device
Select” dialog to open “Single Download Tool”.
z Mark “Dead Phone” selection button to switch to dead phone reviving function.
z Input valid and proper CPC code to enable dropdown menu. Select the proper image version as used on
Bundle Download Tool then click “FLASH” button to start downloading.
zThe progress bar will show the downloading progress and messages during downloading, please wait until
programming is completed when “Download Finished” message box appears and the progress bar color
becomes green.
zClose tool by clicking “Exit” button.
Dead Phone
Format EFS
Check Battery
Switch back to Single Download Tool.
In the dead phone revive function, downloading procedure will force phone to do
file system formatting whether user marks “Format EFS” selection button or not.
It’s an option that checks connected battery level before downloading images into
phone to protect downloading procedure.
a. Check U1200 output voltage, it shall be 4.5V
b. Check R1202 resistance, it shall be 0 ohm
c. Check the backlight LED of LCM by multi-meter.
(disassemble LCM from PCB and test by Diode mode of meter)
d. Check the resistance of LCD_DRV_N pin, it shall be not open (bigger than 10M ohm).
a. Check the backlight LED of Keypad by multi-meter.
(The diode mode of meter can test LED path is good or not ; TP901 is positive and TP900 is negative)
b. Check the resistance of KPD_DRV_N pin, it shall be not open (bigger than 10M ohm).
c. Check TP901, it shall be connect BATT_VDD (C314) directly.
a. Check D912 – D916 resistance by meter. (diode mode)
b. Check the resistance of key scan pin, each pin of matrix shall be 5M to 10M ohm
c. Check scan signal sequence, each pulse of row of scan is around 51uS. (the first : kypd_17, the last : kypd_9).
a. Check the resistance of each signal pin, they shall be 2M to 5M ohm.
b. Check the driver IC and circuit on the panel of LCM has broken or not.
c. Change a working part to confirm QSC6030 control path is ok or not.
d. The control line of RESX (J1200.17) shall be keep to High (2.6V) after system turn-on.
d. Check power supply voltage shall be 2.9V (VREG_MSME2)
a. Check echo loop function by #190# test mode.
b. Change a new component to confirm MIC failure or not.
c. Check MIC_BAS has 2V output when system in echo mode.
d. Check connections or solder connections on R609, R610, R611, C610 and C612.
c. Check QSC6030 to check main chip issue.
a. Check vibrator function by #190# test mode.
b. Change a new component to confirm vibrator failure or not.
c. Check R105, R107 were soldering well and D100 shall be no problem by multi-meter test. (diode mode)
d. Check the gold pad of vibrator not have any damage.
e. Check the rate voltage of Vibrator shall be satisfy 1.3V.
If failure, please change a new QSC6030. (VIB_DRV_V failure)
a. Check melody function by #190# test mode.
b. Change a new component to confirm speaker failure or not.
c. Check R750, R751, L702 and L704 were soldering well. R708 shall be has BATT_VDD power input.
d. Check R715 has a 24MHz clock signal when melody playing. If not, QSC6030 failure
e. Has ring tone playing by speaker on system turn-on? If not, melody IC failure. (U700)
a. Check receiver has voice output by press keypad and #190# echo loop test mode.
b. Change a new component to confirm receiver failure or not.
c. Check R807 and R08 were soldering well and resistance is normal. (4.7R_1%)
d. Check C616 have damage or not. (Short phenomenon)
e. Change a QSC6030 to confirm main chip failure.
a. Check USIM function by #190# test mode.
b. Check J600, R602, R603 and R606 were soldering well.
c. Check VREG_RUIM has 3V when SIM card existence.
d. Check J600 pin-2 shall be keep to 2.6V once system turn-on.
e. Check J600 pin-3 shall be have 2.4MHz clock input.
f. Change a QSC6030 to confirm main chip failure.
a. Check FM_CLKIN has 32KHz/2.6V clock output and FM_RST pin shall be keep to high level.(2.6V)
b. Insert headset and check LCM have addition a earpiece icon. Check earpiece function by #190# echo loop
mode.
c. Check C1307 and C1308 were soldering well.
d. Check U1301 have 2.6V/BATT_VDD input power.
e. Check R1308, C1300 soldering is good?
f. Check FM Ant path, any solder issue on R1308, L1301, C1300 and L800.
h. Change a new FM chip if there are not above issue.
a. Check camera function by #190# test mode.
b. Check U1203 shall 2.6V output when function turn-on.
c. Check J1203 pin-18 shall 1.2V output when function on.
d. Check J1203 pin-12 has 24MHz(2.5V) input clock and pin-1 has 24MHz(2.6V) output clock.
If not, change a new CCM to confirm module.
e. CCM initial failure shall be check U1202 and J1202 dering.
RF self tests in the calibration and test tool…………………..…………………………………………………….…….. ………………..4-5
General RF troubleshooting…………………..…………………………………………………….…….. ……………………………………….4-6
Introduction to RF troubleshooting…………………..…………………………………………………….…….. ………………………...4-6
RF key components…………………..…………………………………………………….…….. ………………………..……………………...4-7
Hardware set up…………………..…………………………………………………….…….. ………………………..……………………….... 4-8
General voltage checking………..…………………………………………………….…….. ………………………..………………………..... 4-8
General instructions for wireless Troubleshooting……………………..………..............................................................4-11
List of Figures
Figure 3 RF key components…………………..………………………………………………..…………………………..……………………...4-7
Figure 4 Tuning concept with CMU200………………………………………………..………………………..…………….………………...4-8
Most RF semiconductors are static discharge sensitive
ESD protection must be applied during repair (ground straps and ESD soldering irons).
Pre-baking
These parts are moisture sensitive and must be pre-baked prior to soldering:
• FEM U1001
Discrete components
In addition to the key-components, there are a number of discrete components (resistors, inductors and
capacitors) for which troubleshooting is done mainly by visual inspection.
Capacitors: check for short circuits.
Resistors: check value with an ohm meter.
Note: In-circuit measurements should be evaluated carefully
Measuring equipment
All measurements should be done using:
• An oscilloscope for low frequency and DC measurements. Recommended probe: 10:1, 10Mohm//8pF.
RM-377
• A radio communication tester including RF generator and spectrum analyzer, for example Rohde & Schwarz
CMU200. (Alternatively a spectrum analyzer and an RF generator can be used. Some tests in this guide are not
possible to perform if this solution is chosen).
Note: A mobile phone CDMA2000 transmitter should never be tested with full TX power (only it
possible to perform the measurements in a good RF-shielded room). Even low power CDMA2000
transmitters may disturb nearby CDMA networks and cause problems to 3G cellular phone
communication in a wide area.
Note: All measurements with an RF coupler should be performed in an RF-shielded environment
because nearby base stations can disturb sensitive receiver measurements. If there is no possibility to
use RF shielded environment, testing at frequencies of nearby base stations should be avoided.
Level of repair
The scope of this guideline is to enable repairs at key-component level. Some key-components are not accessible,
i.e. not replaceable. Please refer to the list of Non replaceable RF components.
Note: If the RF shielding can is removed (for measurement or repair), it must always be replaced with
RX can be tested by making a phone call or in FTM mode. For the FTM mode testing, use Qualcomm software.
The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the
received signal. For CDMA RSSI measurements, see CDMA RX chain activation for manual measurements.
CDMA RX chain activation for manual measurement/WCDMA RSSI measurement
Prerequisites
Make the following settings in Qualcomm software and in the signal generator.
Setting
Channel 384
Signal generator to antenna connector 881.52 MHz
Band 0
CDMA RX calibration fails in the VGA offset troubleshooting
Introduction………………………………………………………………………………………………………………………………………………..5-5
Phone description……………………………………………………………………………………………..……………………………………..5-5
System block introduction………………………………………………………………………………………………………………………..5-5
Phone key components and placement…………………………………..………………………………………………………….……..5-6
Energy management………………………………………………………………………………………..……………………..…………………..5-9
Battery and charging……………………………..……………………………………………………………….………………………………..5-9
Normal and extreme voltages………………………………………………………………………………..…………………..…………..5-10
FM………………………………………………..……………………………………………………………………………………..…………..…..5-13
Technical specifications…………………………………………………………………………………………………………………..………...5-14
QSC6030 System Module Description………………………………………………………………………………………………..………...5-14
Environmental conditions……………………………………………………………………………………………………….…….………..5-14
List of Tables
Table 1 Nominal voltages……………………………………………………………………………………….……………….…….………..5-10
List of Figures
Figure 5 Main board, top side………………………………………………………………………………….…………….…….………….5-8
Figure 6 Battery pin order……………………………………………………………………………………….…………….…….………….5-9
Figure 7 Battery connector………………………………………………………………………………..…….…………….…….………….5-9