Page 1
DT700 Phone User Manual
For UNIVERGE Sphericall and iS3000-SIP@Net Platforms
Page 2
Page 3
DT700 Phone User Manual
For UNIVERGE Sphericall and
iS3000-SIP@Net Platforms
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PART NUMBER 610-210R1
VERSION 7.0.1
Page 4
DT700 PHONE USER MANUAL
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NOTICES
Copyright © 2008-2010 NEC Corporation
NEC Sphere Communications, Inc., a wholly owned subsidiary of NEC Corporation,
Japan. All Rights Reserved. Printed in USA.
NEC Sphere Communications Inc. (or “NEC Sphere”) is continually upgrading and
developing the products described in this publication. The information contained
herein is specifically designed for the NEC UNIVERGE Sphericall7 for IBM Lotus
Foundations release and is subject to change without notice. Written permission is
required prior to reproduction of any of the work covered here by cop yright.
For warranty information, see the License Agreement on the Sphericall software DVD
media.
NEC Sphere, Sphere, Sphericall, Sphericall Voice Mail, Sphericall Manager,
Sphericall Desktop, PhoneHub, COHub, BranchHub, MeetingHub, and the Sphere
logo are trademarks of NEC Sphe re Communications, Inc., a wholly owned subsidiary
of NEC Corporation.
NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC
Corporation that may be registered in Japan and other jurisdictions. Windows,
Microsoft, Outlook, and Exchange are trademarks or registered trademarks of
Microsoft Corporation in the United States and other countries. IBM, the IBM logo,
Lotus, Lotus Notes, Notes, Domino, Lotus Foundations, are trademarks of
International Business Machines Corporation in the United States, other countries, or
both. Other products mentioned in this document are the property of their respective
owners and are also subject to copyright, trademark, and intellectual property
protection as applicable by law.
U.S. Patent Numbers 5,892,764 and 6,735,208 and related Foreign Patents.
Other U.S. and Foreign Patents Pending.
DOCUMENT REVISION HISTORY
610-210r1 June 2010 Initial release
iv P/N 610-210r1 DT700 User Manual
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DT700 PHONE USER MANUAL
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DOCUMENT FEEDBACK
Feedback or Information Related to this document:
NEC Sphere Communications, Inc.
300 Tri State International, Suite 150
Lincolnshire, Illinois 60069
Telephone +1 847 793 9600
http://www.NECSphere.com
NEC Sphere Communications, Inc. is a wholly owned subsidiary of NEC Corporation.
DOCUMENT INFORMATION
Document Name and Product Number:
. . . . .
________________________________________________________
DT700 User Manual P/N 610-210r1 v
Page 6
DT700 PHONE USER MANUAL
REGIONAL CONTACTS
NEC HEADQUARTERS & ASIA OPERATIONS
NEC Corporation
7-1, Shiba 5-chome Minato-ku,
Tokyo 108-8001 Japan
Telephone: +81-3-3454-1111
Fax: +81-3-3798-1510
Website: http://www.nec.co.jp/
EUROPE, MIDDLE EAST AND AFRICA
NEC Unified Solutions
The corporate headquarters of NEC Unified Solutions is located at:
NEC Unified Solutions
Anton Philipsweg 1
1223 KZ Hilversum, Netherlands
Telephone: +31 35 689 9111
Fax: +31 35 689 1450
Website: http://www.nec-unified.com
NORTH AMERICA
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Telephone: 1-800-240-0632 (800-2400-NEC)
Fax: 1-888-318-7932
Authorized Associates and Resellers:
Phone: 1-800-752-6275
Fax: 214-262-5566
Website: http://www.necam.com
WORLDWIDE OFFICES
For the latest information on offices in your area, visit www.nec.com and select your
area.
vi P/N 610-210r1 DT700 User Manual
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C
ONTENTS
Contents
Notices............................................................................................................... -iv
Document Revision History ............................................................................. iv
Document Feedback............................................................................................ v
Document Information......................................................................................v
Regional Contacts........................................................................................... vi
1 Overview.....................................................................................1-1
DT700 Series Phones.......................................................................................1-1
Platform Compatibility....................................................................................1-1
DT700 Lineup.................................................................. .... ... ... ....................1-1
DT700 Keys and Parts ....... ....................................... ... ... .... ... ... ....................1-2
To display the Menu List using the Menu Key .........................................1-17
Soft Keys..................................................................................................1-19
Exit and Help Keys...................................................................................1-21
Optional Equipment................... ....................................... ... .... ... ... ..................1-22
Programmable Key Module.........................................................................1-22
Gigabit Ethernet Adapter.............................................................................1-22
2 Installation................................................................................2-25
Before You Begin ......... ... ... ... .... ... ... ....................................... ... ... .... ...........2-25
Adjusting Angle of Tilt Leg...........................................................................2-25
To raise tilt leg..........................................................................................2-25
To lower tilt leg.........................................................................................2-26
To remove tilt leg ...... ... ... ... .... ... ... ....................................... ... ... .... ...........2-26
To attach tilt leg........................................................................................2-27
Connecting the Phone.................................................................................2-28
To attach the handset..............................................................................2-28
To connect LAN cable to the phone.........................................................2-29
To connect a headset (Optional)..............................................................2-30
To connect a computer (Optional) ...........................................................2-30
Installing a Directory Card (Optional).......................................................2-31
Installing/Removing Line Key Card (Optional).............................................2-32
To remove Line Key Panel/ Button Panel................................................2-32
To install Line Key Card...........................................................................2-33
Wall Mounting (Optional).............................................................................2-33
Wall Mounting Clearance Requirements .................................................2-34
To mount the phone on the wall...............................................................2-34
DT700 User Manual Contents i
Page 8
CONTENTS
3 Basic Settings/Configuration..................................................3-37
Basic Setup with the Cursor Pad or Up/Down Keys .......................................3-38
To adjust the handset ringing volume (Sphericall Systems)....................3-38
To adjust the Soft Ring volume (iS3000-SIP@Net Platforms).................3-38
To adjust the headset ringing volume......................................................3-39
To adjust the call volume (handset or headset).......................................3-39
To adjust the call volume (speaker).........................................................3-39
Basic Setup with the Menus and Cursor Pad..................................................3-40
To adjust the LCD contrast.............................................. ... ... ... .... ... ... ... ..3-40
To change the LCD Backlight Timeout ....................................................3-41
To enable an external headset ................................................................3-41
To set external headset ringing................................................................3-43
To set the Date Format............................................................................3-44
To set the Time Format............................................................................3-45
To change the Display Language ............................................................3-46
To edit the Dial Preference.............................................. ... ... ... ....... ... ... ..3-47
To restart your phone...............................................................................3-48
To view the phone settings ......................................................................3-49
To view the firmware information for your phone.....................................3-49
To view the IP address of your phone .....................................................3-49
To view the maximum numbers of calls you can handle
on your phone. ... .... ... ... ... ... ....................................... ... .... ... ... ..................3-50
4 Basic Phone Operation ...........................................................4-53
DT700 Basic Call Operation............................................................................4-54
Answering Calls...........................................................................................4-54
To answer an incoming call .....................................................................4-54
To reject an incoming call ........................................................................4-55
Placing Calls................................................................................................4-55
To place an external call..........................................................................4-55
To place an internal call...........................................................................4-56
Call Duration....................... ... .... ... ... ... .... ...................................... .... ... ... ... ..4-57
DT710 (ITL-6DE) phone ..........................................................................4-57
DT730 (ITL-12D, ITL-24D, ITL-32D) phones...........................................4-58
Ending a Call...............................................................................................4-58
Redialing a Number.....................................................................................4-58
Hold/Resume a Call.....................................................................................4-59
To hold/resume a call...............................................................................4-59
Using a Headset to Make and Receive Calls ..............................................4-59
To make calls with your headset..............................................................4-60
To answer calls with your headset...........................................................4-60
To transfer the current call to your headset.............................................4-61
Call Waiting/Concurrent Calls .........................................................................4-61
To answer the other incoming call (Call Waiting) ... ... ... .... ... ... ....... ... ... ... ..4-61
To place a second call (Concurrent call)..................................................4-62
To switch between calls...........................................................................4-63
ii Contents DT700 User Manual
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CONTENTS
Call Transferring and Conferencing................................................................4-63
Conferencing Calls.................................... ....................................... ... ... ... ..4-63
To conference two calls...........................................................................4-63
To hold/resume a conference call............................................................4-64
To call another party while on a conference call......................................4-65
To split a conference call.........................................................................4-65
To switch between two calls ....................................................................4-66
Transferring Calls................................... ...................................... .... ... ... ... ..4-67
Attended transfer .....................................................................................4-67
Blind transfer............................................................................................4-67
Unattended transfer............................................ ... ... ... ....... ... ... .... ... ... ... ..4-68
To shuttle between calls during an Attended Transfer.............................4-69
To switch from transferring calls to a conference call..............................4-69
To split calls into two calls when transferring (Transfer split)...................4-70
Advanced Messaging Features.......................................................................4-71
Message Waiting................................................................. ... ... ... ...............4-71
Voice Mail....................................................................................................4-71
DT710 (ITL-2E) phone.............................................................................4-71
DT710 (ITL-6DE) and D730 (ITL-12D, ITL-24D
and ITL-32D) phones...............................................................................4-71
. . . . .
5 Advanced Phone Features......................................................5-73
The Help key...................................................................................................5-74
Using the Help key...................................................................................5-74
The Menu Key.................................................................................................5-75
Call History......................................................................................................5-76
Access Call History using the Menu Key .................................................5-76
Access Call History using the Cursor Pad ...............................................5-76
To view Missed Calls ...............................................................................5-77
To view Received Calls............................................................................5-78
To view Placed Calls................................................................................5-79
To dial an internal number from the Call History using the handset........5-80
To dial an external number from the Call History.....................................5-81
To add a Call History entry to the Personal Directory..............................5-82
To delete a specific entry from the Call History .......................................5-85
To delete Call History for all Missed, Received or Placed Calls ..............5-86
To delete all Call History information .......................................................5-86
The Personal Directory ...................................................................................5-88
Viewing the Personal Directory and Entry Details.......................................5-88
Cursor Pad movement in the Personal Directory.....................................5-88
To view the Personal Directory................................................................5-88
To view a specific Personal Directory entry.............................................5-90
Presence Monitor Settings and the Personal Directory ...........................5-91
Incoming Call Display and the Personal Directory...................................5-92
Searching for an Entry in the Personal Directory ........................................5-92
To search the Personal Directory ............................................................5-92
Dialing from the Personal Directory.............................................................5-94
To dial a number from the Personal Directory .........................................5-94
DT700 User Manual Contents iii
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CONTENTS
Adding or Editing a Personal Directory Entry ..............................................5-95
Duplicate Entries in the Personal Directory .............................................5-95
To add an entry to the Personal Directory ...............................................5-96
To edit a Personal Directory entry .........................................................5-100
Deleting a Personal Directory Entry ..........................................................5-105
To delete a Personal Directory entry .....................................................5-105
To remove Personal Directory entry information but keep
Speed Dial Key information ...................................................................5-106
Speed Dial and Programmable Keys............................................................5-108
Programmable Key Management..............................................................5-108
Speed Dial Key Configuration ...................................................................5-109
Speed Dial Key Numbering....................................................................5-110
Presence Monitor Settings and Speed Dial Keys ..................................5-111
Duplicate Entries in Speed Dials............................................................5-112
Using the Feature Key ...........................................................................5-112
To view Speed Dial Key information for Programmed
Speed Dial Keys ....................................................................................5-113
Speed Dial Key Operation.........................................................................5-114
To originate a call from Speed Dial Keys..................... .... ... ... ....... ... ... ...5-114
Speed Dial Key Programming Examples ..................................................5-115
To add a Programmable Key/Speed Dial Key
without a Personal Directory entry.........................................................5-116
To add a Programmable Key as a Speed Dial Key
with a Personal Directory entry using the Feature Key..........................5-120
To add a Programmable Key as a Speed Dial Key
with a Personal Directory Entry from the Personal Directory.................5-123
To add a Speed Dial Key to an existing Personal Directory entry.........5-127
To configure a Programmable Key as a Speed Dial Key
for a star/hash code...............................................................................5-131
Editing Speed Dial Keys............................................................................5-134
To edit a Speed Dial Key....................................... ................................5-134
Deleting Speed Dial Keys..........................................................................5-140
To delete the Speed Dial information ONLY
from a Personal Directory Entry....................... ... ... ...... .... ... ... ... .... ... ... ...5-140
To delete an entire Speed Dial and Personal Directory entry................5-142
To delete a Speed Dial only entry..........................................................5-144
Speed Dial and Personal Directory Character Sets......................................5-145
6 Phone Troubleshooting.........................................................6-149
Using the Help key........................................................................................6-149
Basic Troubleshooting...................................................................................6-150
To check common problems..................................................................6-150
Network Connections....................................................................................6-151
My phone cannot register on the network..............................................6-151
My phone indicates that the network cable is unplugged ................ ... ...6-151
My phone cannot reconnect to the network after a
local settings change .............................................................................6-152
I cannot connect to the network through the PC port
on the back of the phone ............. ... .... ... ... ... .... ... ... ... ... .... ... ... ....... ... ... ...6-152
iv Contents DT700 User Manual
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CONTENTS
Power............................................................................................................6-152
The phone does not power up (Power Over Ethernet (PoE))................6-153
The phone does not power up (Power supply) ......................................6-153
Calling...........................................................................................................6-153
The phone does not have a dial tone.....................................................6-153
The phone cannot make any calls.........................................................6-154
The phone cannot make any external calls ...........................................6-154
A Speed Dial/Personal Directory entry is not working correctly.............6-154
Telephone numbers from the Personal Directory or
Call History are not dialing correctly ......................................................6-155
The phone does not ring........................................................................6-156
I cannot reconnect to a call on Hold/The call does not terminate..........6-156
Phone Keypad.................. ... ... ... .... ...................................... .... ... ... ... .............6-157
The dial pad and/or buttons are not working..........................................6-157
I want to enter specific characters or letters in Speed Dials
and Personal Directory Entries..............................................................6-157
Phone Soft Keys . ... ... .... ... ... ... ... ....................................... ... .... ... ... ................6-158
The phone Soft Keys are not working....................................................6-158
I cannot see a particular Soft Key on my phone....................................6-158
LCD Screen/Display......................................................................................6-159
The LCD is too light or dark ...................................................................6-159
I want to adjust the time the LCD stays lit........ ... ... ... ... .... ......................6-159
I need to reset the language on my phone ............................................6-160
The Call History information on my phone is gone ................................6-161
The name shown on the LCD of my phone is wrong.............................6-161
Audio.............................................................................................................6-161
There is no audio to my handset............................... ....... ... ... ... .... ... ... ...6-161
There is no audio to my headset............................... ....... ... ... ... .... ... ... ...6-162
Audio quality ..........................................................................................6-163
. . . . .
A Sphericall System Features.................................................A-165
Call Pickup.................... ... ....................................... ... ... ... .... ..................... A-165
To pick up a call on a DT710 (ITL-2E) phone....................................... A-165
To pick up a call on DT710 (ITL-6DE) and DT730 (ITL-12D,
ITL-24D and ITL-32D) phones.............................................................. A-165
Do Not Disturb (DND)............................................................................... A-167
To enable Do Not Disturb (DND) .......................................................... A-167
To disable Do Not Disturb (DND).......................................................... A-168
Sphericall Voice Mail................................................................................ A-168
DT710 (ITL-2E) phone.......................................................................... A-168
DT710 (ITL-6DE) and DT730 (ITL-12D, ITL-24D
and ITL-32D) phones............................................................................ A-168
Sphericall Telephone Set Star Code Commands..................................... A-168
B iS3000-SIP@Net System Features ......................................B-171
Programmable Keys / Speed Dial keys.................................................... B-171
Example................................................................................................ B-171
iS3000-SIP@Net Prefixes........................................................................ B-172
DT700 User Manual Contents v
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CONTENTS
C Notices...................................................................................C-173
Third Party Software Disclaimer and Limitations ......................................... C-173
Open Source License Acknowledgement.................................................C-173
OpenSSL Redistribution Conditions .....................................................C-173
libSRTP Redistribution Conditions........................................................ C-174
NetBSD Foundation's (TNF) License.................................................... C-174
Audio Coding Licenses................................. ... .... ...... ... ... .... ... ... ... .... ... ... .. C-175
Notice to the user......................................................................................... C-175
Important safety information......................................................................... C-175
Use of an external AC adapter.....................................................................C-176
Use of an IEEE802.3af power supply ........ ..................................................C-176
Declaration of Conformity................. ... ......................................................... C-176
WEEE Product Disposal Information ...........................................................C-179
Index.............................................................................................I-1
vi Contents DT700 User Manual
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VERVIEW
1
DT700 SERIES PHONES
PLATFORM COMPATIBILITY
The various models of DT700 SIP phones can be used on various communication
server platforms, including the following:
• NSIP (NECi) firmware on the Univerge platforms
• Sphericall platform (equipped with Open SIP firmware)
• iS3000-SIP@Net platform (equipped with Open SIP firmware)
This manual describes the general functionality of DT700 phones running on a
platform equipped with Open SIP firmware and either the Sphericall or iS3000SIP@Net platform.
For general information on using the DT700 phone, see the Quick Reference Guide
for the specific DT700 phone model.
For information on functionality specific to the Sphericall platform, see Appendix A,
“Sphericall System Features.”
For information on the functionality specific to the iS3000-SIP@Net platform, see
Appendix B, “iS3000-SIP@Net System Features.”
DT700 LINEUP
This section describes the currently supported lineup of DT700 phones:
Note: For supported languages and other system requirements, please refer to the
System Requirements document.
Phone Name Phone Model Phone Features
DT710 ITL-2E (IP Economy) • 2 programmable keys
DT710 ITL-6DE (IP Economy) • 6 programmable keys
DT700 User Guide 1-1
• Cursor pad
• LCD display
Page 14
OVERVIEW
DT700 Series Phones
Phone Name Phone Model Phone Features
DT730 ITL-12D (IP Value) • 12 programmable keys
• Full dot grayscale LCD
• Cursor pad
• Backlit LCD
• Backlit keypad
• Full duplex hands-free
• Number of programmable keys is
upgradeable
DT730 ITL-24D (IP Value) • 24 programmable keys
• Full dot grayscale LCD
• Cursor pad
• Backlit LCD
• Backlit keypad
• Full duplex hands-free
• Number of programmable keys is
upgradeable
DT730 ITL-32D (IP Value) • 32 programmable keys
• Full dot grayscale LCD
• Cursor pad
• Backlit LCD
• Backlit keypad
• Full duplex hands-free
• Number of programmable keys is
upgradeable
DT700 KEYS AND PARTS
The following diagrams and tables show the keys and parts that are available on
DT700 phones.
1-2 DT700 User Guide
Page 15
ITL-32D (DT730 SERIES) PHONE LAYOUT AND PARTS
1
2
4
5
12 13 14
15
11
16
10
9
8
7
6
3
Figure 1.1 ITL-32D (DT730 Series) Phone Layout
OVERVIEW
DT700 Series Phones
. . . . .
DT700 User Guide 1-3
Page 16
OVERVIEW
DT700 Series Phones
Table 1.1 ITL-32D (DT730 Series) Keys and Parts
1 Call Indicator Lamp The Call Indicator Lamp at top corner of the display flashes
2 LCD The LCD (Liquid Crystal Display) provides call status activity
3 Exit key This key allows you to exit from the Menu or Help mode and
4 Soft Keys The Soft Keys show the available features for your current
5 Help key Press the Help key and then press a Soft Key to display
6 Programmable Keys The first programmable key is reserved as the Line Key. Line
when a call is offered to the phone. Also, i f you have V oice Mail
service, the Lamp lights steadily when a message has been
left.
information plus date, time and Soft Key op eration.
go back to the telephone main screen.
activity. Any feature shown at the bottom of the LCD is
available. The appropriate key is displayed on the screen
according to the call handling process.
information about that Soft Key.
Keys allow the user to select which line to operate on .
Any programmable keys not used as Line Keys can be
programmed as Speed Dial Keys by the user or system
administrator. Numbers up to 24 digits can be assigned to
Speed Dial Keys. The numbers may be a telephone nu mber or
star/hash codes.
For more information on Speed Dial Key numbering, see
“Speed Dial Key Numbering” on page 5-110.
7Recall key Sphericall Systems: Press this key to get a dial tone. If you
8 Feature key This key displays a set of menu options that provide additio nal
9 Answer key Press this key to answer an incoming call. If you have a
10 Mic key Press key to mute the microphone. The LED on this key
11 Menu key Press this key to access th e features and sett ings provided on
12 Hold key Press this key to place a call on hold.
13 Transfer key Press this key to transfer a call.
are currently on a call, the current call will be placed on hold
and a new call will be started.
iS3000-SIP@Net Platforms: See the Hold key.
capabilities, such as speed dial key programming.
headset attached to the phone, the audio will go through the
headset. If you do not have a headset attached to the phone,
the audio will go through the speaker on the phone.
When LED on this key is lit, press key to answer a wait ing call.
flashes when the microphone is muted. Press t he key aga in to
un-mute the microphone.
the local telephone menu, such as Call History, Personal
Directory or User Settings.
1-4 DT700 User Guide
Page 17
OVERVIEW
1
2
4
5
12 13 14
15
11
10
9
8
7
6
3
DT700 Series Phones
. . . . .
14 Speaker key Controls the built-in speaker which can be used for Hands
15 Cursor pad Use this key to navigate to various features.
16 Programmable Keys Additional Programmable line keys.
ITL-24D (DT730 SERIES) PHONE LAYOUT AND PARTS
Figure 1.2 ITL-24D (DT730 Series)
Free dialing and conversations.
The LED on this key lights when key is active.
Programmable Key numbering starts with Key 25 at the top
and to key number 32 for the ITL-32D phone.
DT700 User Guide 1-5
Page 18
OVERVIEW
DT700 Series Phones
Table 1.2 ITL-24D (DT730 Series) Keys and Parts
1 Call Indicator Lamp The Call Indicator Lamp at top corner of the display flashes
2 LCD The LCD (Liquid Crystal Display) provides call status activity
3 Exit key This key allows you to exit from the Menu or Help mode and
4 Soft Keys The Soft Keys show the available features for your current
5 Help key Press the Help key and then press a Soft Key to display
6 Programmable Keys The first programmable key is reserved as the Line Key. Line
when a call is offered to the phone. Also, i f you have V oice Mail
service, the Lamp lights steadily when a message has been
left.
information plus date, time and Soft Key op eration.
go back to the telephone main screen.
activity. Any feature shown at the bottom of the LCD is
available. The appropriate key is displayed on the screen
according to the call handling process.
information about that Soft Key.
Keys allow the user to select which line to operate on .
Any programmable keys not used as Line Keys can be
programmed as Speed Dial Keys by the user or system
administrator. Numbers up to 24 digits can be assigned to
Speed Dial Keys. The numbers may be a telephone nu mber or
star/hash codes.
For more information on Speed Dial Key numbering, see
“Speed Dial Key Numbering” on page 5-110.
7Recall key Sphericall Systems: Press this key to get a dial tone. If you
8 Feature key This key displays a set of menu options that provide additio nal
9 Answer key Press this key to answer an incoming call. If you have a
10 Mic key Press key to mute the microphone. The LED on this key
11 Menu key Press this key to access th e features and sett ings provided on
12 Hold key Press this key to place a call on hold.
13 Transfer key Press this key to transfer a call.
are currently on a call, the current call will be placed on hold
and a new call will be started.
iS3000-SIP@Net Platforms: See the Hold key.
capabilities, such as speed dial key programming.
headset attached to the phone, the audio will go through the
headset. If you do not have a headset attached to the phone,
the audio will go through the speaker on the phone.
When LED on this key is lit, press key to answer a wait ing call.
flashes when the microphone is muted. Press t he key aga in to
un-mute the microphone.
the local telephone menu, such as Call History, Personal
Directory or User Settings.
1-6 DT700 User Guide
Page 19
OVERVIEW
1
2
4
5
12 13 14
15
11
10
9
8
7
6
3
DT700 Series Phones
. . . . .
14 Speaker key Controls the built-in speaker which can be used for Hands
15 Cursor pad Use this key to navigate to various features.
ITL-12D (DT730 SERIES) PHONE LAYOUT AND PARTS
Figure 1.3 ITL-12D (DT730 Series)
Free dialing and conversations.
The LED on this key lights when key is active.
DT700 User Guide 1-7
Page 20
OVERVIEW
DT700 Series Phones
Table 1.3 ITL-12D (DT730 Series) Keys and Parts
1 Call Indicator Lamp The Call Indicator Lamp at top corner of the display flashes
2 LCD The LCD (Liquid Crystal Display) provides call status activity
3 Exit key This key allows you to exit from the Menu or Help mode and
4 Soft Keys The Soft Keys show the available features for your current
5 Help key Press the Help key and then press a Soft Key to display
6 Programmable Keys The first programmable key is reserved as the Line Key. Line
when a call is offered to the phone. Also, i f you have V oice Mail
service, the Lamp lights steadily when a message has been
left.
information plus date, time and Soft Key op eration.
go back to the telephone main screen.
activity. Any feature shown at the bottom of the LCD is
available. The appropriate key is displayed on the screen
according to the call handling process.
information about that Soft Key.
Keys allow the user to select which line to operate on .
Any programmable keys not used as Line Keys can be
programmed as Speed Dial Keys by the user or system
administrator. Numbers up to 24 digits can be assigned to
Speed Dial Keys. The numbers may be a telephone nu mber or
star/hash codes.
For more information on Speed Dial Key numbering, see
“Speed Dial Key Numbering” on page 5-110.
7Recall key Sphericall Systems: Press this key to get a dial tone. If you
8 Feature key This key displays a set of menu options that provide additio nal
9 Answer key Press this key to answer an incoming call. If you have a
10 Mic key Press key to mute the microphone. The LED on this key
11 Menu key Press this key to access th e features and sett ings provided on
12 Hold key Press this key to place a call on hold.
13 Transfer key Press this key to transfer a call.
are currently on a call, the current call will be placed on hold
and a new call will be started.
iS3000-SIP@Net Platforms: See the Hold key.
capabilities, such as speed dial key programming.
headset attached to the phone, the audio will go through the
headset. If you do not have a headset attached to the phone,
the audio will go through the speaker on the phone.
When LED on this key is lit, press key to answer a wait ing call.
flashes when the microphone is muted. Press t he key aga in to
un-mute the microphone.
the local telephone menu, such as Call History, Personal
Directory or User Settings.
1-8 DT700 User Guide
Page 21
OVERVIEW
1
2
4
5
12 13 14
15
11
10
9
8
7
6
3
DT700 Series Phones
. . . . .
14 Speaker key Controls the built-in speaker which can be used for Hands
15 Cursor pad Use this key to navigate to various features.
Free dialing and conversations.
The LED on this key lights when key is active.
ITL-6DE (DT710 SERIES) PHONE LAYOUT AND PARTS
Figure 1.4 ITL-6DE (DT710 Series) Phone Layout
DT700 User Guide 1-9
Page 22
OVERVIEW
DT700 Series Phones
Table 1.4 ITL-6DE (DT710 Series) Keys and Parts
1 Call Indicator Lamp The Call Indicator Lamp at top corner of the display flashes
2 LCD The LCD (Liquid Crystal Display) provides call status activity
3 Exit key This key allows you to exit from the Menu or Help mode and
4 Soft Keys The Soft Keys show the available features for your current
5 Help key Press the Help key and then press a Soft Key to display
6 Programmable Keys The first programmable key is reserved as the Line Key. Line
when a call is offered to the phone. Also, i f you have V oice Mail
service, the Lamp lights steadily when a message has been
left.
information plus date, time and Soft Key op eration.
go back to the telephone main screen.
activity. Any feature shown at the bottom of the LCD is
available. The appropriate key is displayed on the screen
according to the call handling process.
information about that Soft Key.
Keys allow the user to select which line to operate on .
Any programmable keys not used as Line Keys can be
programmed as Speed Dial Keys by the user or system
administrator. Numbers up to 24 digits can be assigned to
Speed Dial Keys. The numbers may be a telephone nu mber or
star/hash codes.
For more information on Speed Dial Key numbering, see
“Speed Dial Key Numbering” on page 5-110.
7Recall key Sphericall Systems: Press this key to get a dial tone. If you
8 Feature key This key displays a set of menu options that provide additio nal
9 Answer key Press this key to answer an incoming call. If you have a
10 Mic key Press key to mute the microphone. The LED on this key
11 Menu key Press this key to access th e features and sett ings provided on
12 Hold key Press this key to place a call on hold.
13 Transfer key Press this key to transfer a call.
are currently on a call, the current call will be placed on hold
and a new call will be started.
iS3000-SIP@Net Platforms: See the Hold key.
capabilities, such as speed dial key programming.
headset attached to the phone, the audio will go through the
headset. If you do not have a headset attached to the phone,
the audio will go through the speaker on the phone.
When LED on this key is lit, press key to answer a wait ing call.
flashes when the microphone is muted. Press t he key aga in to
un-mute the microphone.
the local telephone menu, such as Call History, Personal
Directory or User Settings.
1-10 DT700 User Guide
Page 23
OVERVIEW
1
11 12 13
14
2
3
4
5
6
7
8
9
10
DT700 Series Phones
. . . . .
14 Speaker key Controls the built-in speaker which can be used for Hands
15 Cursor pad Use this key to navigate to various features.
Free dialing and conversations.
The LED on this key lights when key is active.
ITL-2E (DT710 SERIES) PHONE LAYOUT AND PARTS
Figure 1.5 ITL-2E (DT710 Series) Phone Layout
DT700 User Guide 1-11
Page 24
OVERVIEW
DT700 Series Phones
Table 1.5 ITL-2E (DT710 Series) Keys and Parts
1 Call Indicator Lamp The Call Indicator Lamp at top corner of the display flashes
2 Programmable Key The first programmable key is reserved as the Line Key. Line
3Recall key Sphericall Systems: Press this key to get a dial tone. If you
4 Feature key This key displays a set of menu options that provide additio nal
5 Redial Key Press this key to redial the last number that was dialed.
6 Conf Key Press key to establish a 3-way conference call. The LED on
7 Answer key Press this key to answer an incoming call. The audio will go
when a call is offered to the phone. Also, i f you have V oice Mail
service, the Lamp lights steadily when a message has been
left.
Keys allow the user to select which line to operate on .
Any programmable keys not used as Line Keys can be
programmed as Speed Dial Keys by the user or system
administrator. Numbers up to 24 digits can be assigned to
Speed Dial Keys. The numbers may be a telephone nu mber or
star/hash codes.
are currently on a call, the current call will be placed on hold
and a new call will be started.
iS3000-SIP@Net Platforms: See the Hold key.
capabilities, such as speed dial key programming.
this key lights when the key is active.
through the speaker on the phone.
When LED on this key is lit, press key to answer a wait ing call.
8 Mic key Press key to mute the microphone. The LED on this key
9 Message Key Press key to access the voice mail system.
10 Directory Key This key is not currently supported.
11 Hold key Press this key to place a call on hold.
12 Transfer key Press this key to transfer a call.
13 Speaker key Controls the built-in speaker which can be used for Hands
14 Up/Down Key Used to adjust various volume le v el s.
flashes when the microphone is muted. Press t he key aga in to
un-mute the microphone.
Free dialing and conversations.
The LED on this key lights when key is active.
• Handset, Speaker and Headset volume:
Press (UP) or (DOWN) key during conversation.
• Soft Ring Volume:
Press (UP) or (DOWN) key while Soft Ring is playing.
Soft Ring is only available on iS3000-SIP@Net platforms.
Contact your system administrator to determine if Soft Ring is
available on your system.
1-12 DT700 User Guide
Page 25
CURSOR PAD
Figure 1.6 Cursor pad
(1) Up/Down Keys Used to adjust various volume levels.
(2) Redial Key Pressing this key redials the last number dialed.
(3) Directory Key Pressing this key opens the Personal Directory
(4) Enter Key When in the menu screens, go to the screen
OVERVIEW
DT700 Series Phones
. . . . .
• Handset, Speaker and Headset volume:
Press (UP) or (DOWN) key during conversation.
• Soft Ring Volume:
Press (UP) or (DOWN) key while Soft Ring is
playing.
Soft Ring is only available on iS3000-SIP@Net
platforms. Contact your system administrator to
determine if Soft Ring is a vailable on your
system.
menu.
corresponding to the highlighted menu item.
They keys on the cursor pad are also used as cursor-movement keys on the Menu
screen.
Up Move the highlighted area one line up the screen.
Down Move the highlighted area one line down the screen.
Left Go back to the previous screen.
Right Go to the screen which corresponds to the
Enter Go to the screen which corresponds to the
DT700 User Guide 1-13
highlighted menu item.
highlighted menu item.
Page 26
OVERVIEW
DT700 Series Phones
ICON DISPLAY
The LCD on the DT700 displays desktop icons which provide notification when
events, such as missed calls and voice mail, occur.
Figure 1.7 DT730 (ITL-12D, ITL-24D, ITL-32D) Icon Display
Figure 1.8
Table 1.6
DT710 (ITL-6DE) Icon Display
Icons
Feature Icon Description
Registered Indicates the DT700 is currently
Unregistered Indicates the DT700 is currently not
Network Cable
Unplugged
registered with a SIP server.
registered with any SIP servers.
This may indicate a problem
connecting to the SIP server.
Indicates a problem with the phone’s
connection to the network. The
problem may be with the network cable
or the LAN port your phone is
connected to.
Check both ends of the network cable
that you use to connect your phone to
the network for loose connections. Try
using another network cable to connect
your phone to the network, or try
connecting to another active LAN port
on the network.
Dialing This icon appears when you are dialing
a number.
If you have Call Pickup on your syste m,
this icon also appears when you are in
Pickup mode. Call Pickup is only
available on Sphericall systems.
1-14 DT700 User Guide
Page 27
OVERVIEW
DT700 Series Phones
Feature Icon Description
Ringing (Incoming) Indicates an incoming telephone call.
. . . . .
Ringing (Outgoing) Indicates that the number you have
Active Call Indicates you are currently on a call.
Missed Call Appears when there is a missed call.
Voice mail Provides notification of incoming voice
Hold Indicates that the current call is on hold
Call Count The first number shows which call has
Page Count The first number shows the page you
dialed is ringing.
This icon only displays for numbers
that are monitored by the system, such
as internal numbers.
Once you check the missed call log in
the Call History information, this icon
disappears.
mail. Once the user has checked the
voice mail, this icon disappears.
the focus, and the second number
shows the total number of calls.
are currently on, and the second
number shows the total number of
pages in the current menu.
Cursor Display of the cursor pad keys (up,
Transfer/Conference
Call
Transfer/Conference
Ringing
Transfer/Conference
Shuttle (Primary Call)
Transfer/Conference
Shuttle (Secondary
Call)
down, left, and right) that can be used
to navigate the menus from the current
cursor position.
Transfer the primary call to a
secondary call.
OR
Initiate a 3-party conference call.
Indicates that the number you have
dialed for the Transfer or Conference is
ringing.
This icon only displays for calls tha t are
monitored by the system, such as
internal calls.
Focus is on the primary call.
Focus is on the secondary call.
DT700 User Guide 1-15
Page 28
OVERVIEW
DT700 Series Phones
Feature Icon Description
Call Conferencing
Call Conferencing
Hold
DND This icon indicates the phone is
Keypad in first letter
uppercase entry
mode
Keypad in all
uppercase entry
mode
This icon indicates that you have two
other callers in a 3-way conference
call.
This icon is displayed when you have
two other callers in a 3-way conference
and have the conference (both callers)
on hold.
currently set for Do Not Disturb.
(This feature may not be available on
all systems)
This icon indicated that the keypad will
generate the first letter in a word in
uppercase characters, and the rest of
the letters in a word in lowercase
characters when entering data.
Example: Abc D Efg
To switch between keypad entry
modes, press the * key on the
telephone keypad.
This icon indicates that the keypad
generates all uppercase characters
when entering data.
Example: ABC D EFG
To switch between keypad entry
modes, press the * key on the
telephone keypad.
Keypad in all
lowercase entry mode
Keypad in numeric
entry mode
Headset This icon indicates that the headset is
This icon indicates that the keypad
generates all lowercase characters
when entering data.
Example: abc d efg
To switch between keypad entry
modes, press the * key on the
telephone keypad.
This icon indicates that the keypad
generates numeric characters when
entering data.
To switch between keypad entry
modes, press the * key on the
telephone keypad.
active.
VOLUME DISPLAY ICONS
When you adjust the volume levels on your p hone of the handset using th e d Up and
b Down keys on the cursor pad, there is an icon that indicates the volume level you
are adjusting.
1-16 DT700 User Guide
Page 29
Figure 1.9 Volume Adjustment Display
OVERVIEW
DT700 Series Phones
. . . . .
Table 1.7
Volume Display Icons
Feature Icon Description
Handset Ringing
Volume
(Sphericall Systems)
Soft Ring Volume
(iS3000-SIP@Net
Platforms)
Headset Ringing
Volume
Handset or Headset
Call Volume
Speaker Call Volume Shows the volume level of the
Shows the ringing volume of the
handset for incoming calls.
Shows the soft ring volume of the
handset for incoming calls.
Shows the ringing volume of the
headset for incoming calls.
Shows the volume level of the
handset or headset when you are on
a call.
speaker while you are on a call.
MENU KEY
From the Menu key, you can use various application features such as Personal
Directory, Call History and User Settings.
Figure 1.10 Menu Key
To display the Menu List using the Menu Key
• Press the Menu key while the current time displays on the LCD screen. The Menu List is
displayed on the LCD. Use the keys on the Cursor Pad to select the desired Menu Item.
DT700 User Guide 1-17
Page 30
OVERVIEW
DT700 Series Phones
Figure 1.11 Main Menu Display
Menu Items Description
1 Personal Directory Opens the Personal Directory.
2 Call History Invokes Call History. You can view infor-
mation about Missed Calls, Placed Calls
and Received Calls.
3 User Settings Invokes User Settings, including headset
options, date/time options, LCD contrast
settings and language options.
4 Admin Settings Invokes Administrator Settings (User
Name and Password required)
5 Reboot Phone Allows you to restart your phone without
logging in to the Admin Settings. You may
want to restart your phone to check for a
new version of firmware.
6 Status Allows you to view the Terminal and Net-
work information for your phone, such as
the Firmware Versi on, IP Address, Default
Gateway, etc.
OPERATION BY MENUS AND CURSOR PAD
You can use the menus on the phone in combination with the cursor pad to access
Call History, Personal Directory and terminal settings quickly and easily.
For example, the following operations show alternate ways to access the Personal
Directory:
1-18 DT700 User Guide
Page 31
Figure 1.12 Use Menus and Cursor Pad to access the Personal Directory
1. Press the Menu Key
2. Press the Right
Cursor Pad Key
Press the Right Cursor Pad/
Directory Key
OVERVIEW
DT700 Series Phones
. . . . .
Figure 1.13
Soft Keys
Use Cursor Pad to access Personal Directory
SOFT KEYS, EXIT AND HELP KEYS
The Soft Keys on the DT700 phones provide a set of functions on the LCD that
adapts to the changing state of the phone. The Soft Keys, at the bottom of the LCD,
can display the names of available functions, names of user-assigned functions and
names of functions assigned by a specific Soft Key pattern. Displayed Soft Keys can
vary, depending on the state of the phone and your network settings.
Note: Soft Key functionality is only available for phones with LCD displays.
DT700 User Guide 1-19
Page 32
OVERVIEW
Soft Keys
Soft Keys
DT700 Series Phones
Figure 1.14 DT730 (ITL-12D, ITL-24D, ITL-32D) Soft Keys
Figure 1.15
DT710 (ITL-6DE) Soft Keys
NewCall - Generate dial tone for a call.
Voicemail - Automatically dials the voice mail extension on your system. This feature
may not be available on all systems.
DND - Do Not Disturb. Silences the phone from ringing. This feature may not be
available on all systems.
Pickup - Answer calls to other users in your Pickup group from your phone. This
feature may not be available on all systems.
EndCall - Terminates the current call.
Conference/Conf - Initiates/completes a conference.
Resume - Take the call off Hold status.
Dial - Dials the number.
Delete - Delete the last digit entered (backspace).
Reject - Transfers call to your Voice Mail or forwarding conditions.
>>> More - Press this to see additional Soft Keys for the current screen.
Up/ Down - Use the up and down arrow keys to navigate through the menus.
Exit - Leaves current menu without saving any changes.
Select - Selects the highlighted option.
Cancel - Exit the current screen/options without changing any settings.
OK - Press this after you have finished making changes or your selection.
Save - Press this to save the changes you have made to the Personal Directory or
Speed Dial.
Delete - In the Call History, Personal Directory and Speed Dial screens, press this
Soft Key to delete the currently highlighted information.
1-20 DT700 User Guide
Page 33
Exit and Help Keys
Figure 1.16 Exit Key
OVERVIEW
DT700 Series Phones
. . . . .
Options - In the Call History menus, press this Soft Key to view the options for the
entry, including dialing and Personal Directory options.
Note: Not all Soft Keys may be available on your system. For details on the Soft
Keys on your system, contact your system administrator.
Press the Exit key to exit the Menu screens and return to main phone screen.
You can use the Help key to view information about the Soft Keys that are displayed
on your phone.
1 Press the Help key.
Figure 1.17 Help key
2 Press the Soft Key for which you want to see Help information.
Figure 1.18 Press a Soft Key for Additional Help
3 You can use the Up and Down Soft Keys or the d Up/b Down keys on the cursor
pad to scroll through the help information, if neede d.
DT700 User Guide 1-21
Page 34
OVERVIEW
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional Equipment
Figure 1.19 Delete Soft Key Help screen
4 Press the Exit Soft Key to return to the previous screen.
Note:
Help screens may not be available for all the Soft Keys on your phone.
OPTIONAL EQUIPMENT
PROGRAMMABLE KEY MODULE
The DT700 phones support an optional Programmable Key Module.
The following table lists the Programmable Key Modules that are supported by the
DT700 series of phones:
Product Name Model
DT710 ITL-2E No 8LK-L
DT710 ITL-6DE No 8LK-L
DT730 ITL-12D Yes 8LK-L
DT730 ITL-24D Yes 8LK-L
DT730 ITL-32D Factory Installed 8LK-L
Programmable Key
Module Support?
Module
GIGABIT ETHERNET ADAPTER
The DT700 phones support an optional Gigabit Ethernet adapter that cradles the
DT700 and features two Gigabit ports and one 10 Mbps / 100 Mbps port. The
DT700's Ethernet port connects to the GBA-L’s 10 Mbps / 100 Mbps port.
1-22 DT700 User Guide
Page 35
OVERVIEW
Optional Equipment
The following table lists the Gigabit Ethernet adapters that are supported by the
DT700:
. . . . .
Product Name Model
DT710 ITL-2E Yes GBA-L
DT710 ITL-6DE Yes GBA-L
DT730 ITL-12D Yes GBA-L
DT730 ITL-24D Yes GBA-L
DT730 ITL-32D Yes GBA-L
Gigabit Ethernet
Adapter Support?
Module
DT700 User Guide 1-23
Page 36
OVERVIEW
Optional Equipment
1-24 DT700 User Guide
Page 37
. . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I
First Level
Second Level
Third Level
Fourth Level
NSTALLATION
BEFORE YOU BEGIN
• Remove the phone from its packaging and inspect the phone for any damages.
• Verify that a st ation/account has been created for the user and DT700 phone.
• These steps only outline the setup of the equipment and connection of the phone
to the network. For information on configuring a DT700 phone for connection to the
network, contact your system administrator.
• Read through the installation procedur es and assemble any equipme nt required to
install the phone (10 BASE-T/100 BASE-T/TX LAN cable, power adapter, tapered
rod, screwdrivers, etc.).
ADJUSTING ANGLE OF TILT LEG
The angle of the tilt leg can be adjusted in four levels.
Figure 2.1 Tilt Levels
2
To raise tilt leg
1 Turn the phone upside down.
2 Adjust the tilt leg in the direction of the arrow until yo u hear it click.
DT700 User Manual 2-25
Page 38
Figure 2.2 Raise Tilt Leg
Tilt Leg
Tilt Leg
Stopper
To lower tilt leg
INSTALLATION
1 Turn the phone upside down.
2 While lifting the center of the stopper, adjust the tilt leg in the direction of the arrow until
you hear it click.
Figure 2.3 Lower Tilt Leg
To remove tilt leg
1 Turn the phone upside down.
2 Lower the tilt leg to first level.
3 Remove the indicated portions (a and b) of the stopper from grooves (A and B) on the tilt
leg and then widen the tilt leg.
2-26 DT700 User Manual
Page 39
Figure 2.4 Remove Tilt Leg
b
a
Stopper
A
B
Tilt
Leg
Hook
Hook
4 While pushing the two hooks, slide the tilt leg downward. Remove the tilt leg from the
terminal.
Figure 2.5 Remove Tilt Leg
INSTALLATION
. . . . .
To attach tilt leg
1 Turn the phone upside down.
2 Align the hooks (c through h) of the tilt leg over the appropriate slots (C through H) of
the phone.
3 Slide the tilt leg upward until the hooks (c and b) click into place.
DT700 User Manual 2-27
Page 40
INSTALLATION
c
g
f
d
h
E
C
F
D
H
G
b
a
A
B
Figure 2.6 Tilt Leg Attach
4 Fit the indicated portions (a and b) of the stopper into grooves (A and B) on the tilt leg.
Figure 2.7 Tilt Leg Attach
CONNECTING THE PHONE
To attach the handset
1 Insert the coiled cord plug into the HANDSET connector on the back of the phone, until
you hear a click.
2 Thread the coiled cord through the groove, as shown in the figure below.
2-28 DT700 User Manual
Page 41
Figure 2.8 Handset Connection
Phone
Modular
Plug
Coiled Cord
Groove
HANDSET
Connector
To LAN
To PC
Groove
LAN Straight
Cable
Phone
To connect LAN cable to the phone
You will need a 10 BASE-T/100 BASE-T/TX LAN cable (Straight) to connect the
phone to your network.
1 Connect the 10 BASE-T/100 BASE-T/TX LAN cable to the LAN port on the DT700 phone
and to an open port on a device such as a Hub or PoE (Power Over Ethernet) switch on
the local area network.
2 Thread the LAN cable through the groove on the back of the phone.
INSTALLATION
. . . . .
Figure 2.9 Phone/LAN Connection
3 If you have not connected the DT700 phone to a PoE jack, connect the AC/DC adapter to
the phone as shown below to supply power to the Power Over Ethernet phone.
DT700 User Manual 2-29
Page 42
INSTALLATION
AC
Adapter
Plug
Phone
Groove
AC Adapter Cord
Connector for AC Adapter
Groove
Headset
Cable
Phone
Figure 2.10 AC Adapter Connection
To connect a headset (Optional)
Note: There is no connector for a headset on the DT710 (ITL-2E) phone.
1 Connect the headset to the phone:
a. Insert the headset cord plug into the HEADSET connector on the back of the phone,
until you hear a click.
b. Thread the cord through the groove, as shown in the fig ure be lo w.
Figure 2.11 Headset Connection
To connect a computer (Optional)
You can connect a computer to the network through the phone using a LAN cable if
there are a limited number of available ports on your local area network.
Note: If a device that is connected through the PC port on the back of the phone is
having connection issues, contact your system administrator to verify that the
1 Insert the LAN cable into PC connector on the back of the phone, until you hear a click.
PC port is enabled on the phone.
2-30 DT700 User Manual
Page 43
Figure 2.12 LAN Cable Connection
Phone
LAN Cable
PC Connector
LAN Cable Plug
Phone
LAN Cable
Groove
Tilt Leg
LAN Cable
Groove
2 Thread the LAN cable through the groove on the back of the phone.
Figure 2.13 LAN Cable Connection
INSTALLATION
. . . . .
3 Lead the LAN cable out through the groove on the tilt leg, as shown in the figure below.
Figure 2.14 LAN Cable Connection
Installing a Directory Card (Optional)
A directory card (also known as an abbreviated dialing table) can be attached to the
phone. The directory card can be used to record often dialed numbers or other
important information. Directory cards are available as options.
1 Remove the protective sheet from the cover.
2 Attach the cover to the directory card, and then attach it to the directory card holder.
DT700 User Manual 2-31
Page 44
INSTALLATION
Directory Card
Cover
Holder
Groove
Line Key
Panel
Button
Panel
Line Key Card
Note: To remove the directory card, pinch the two sides of the directory card holder
inward, until the tabs release, and pull the holder out of the grooves.
Figure 2.15 Directory Card Connection
INSTALLING/REMOVING LINE KEY CARD
(OPTIONAL)
To remove Line Key Panel/ Button Panel
1 Carefully insert a tapered rod or a standard screwdriver between the right side of the
Line Key Panel and the base of the phone to loosen the panel.
2 Lift out the line key panel and to remove it from the phone.
3 If you also need to remove the Button Panel, repeat steps 1 and 2 with the Button Panel
on the phone.
4 Remove the Line Key Card.
Figure 2.16 Line Key Card Removal
2-32 DT700 User Manual
Page 45
To install Line Key Card
Line Key
Panel
Button
Panel
Line Key Card
1 Align the holes in the Line Key Card with the buttons on the phon e.
2 Align the holes in the Line Key Panel with the Line Key buttons on the phone, and then
push the four corners of the panel until the panel clicks into place.
3 If you need to replace the Button Panel, align the holes in the Button Panel with the
telephone keypad buttons on the phone, and then push the four corners of the panel
until the panel clicks into place.
Figure 2.17 Line Key Card Install
INSTALLATION
. . . . .
WALL MOUNTING (OPTIONAL)
A separate wall mount unit is used to mount the phone to the wall. This unit conne cts
to the back of the phone
CAUTION! BE CAREFUL NOT TO DROP THE PHONE WHILE MOUNTING IT ON
THE WALL. IT CAN CAUSE INJURY.
CAUTION! MAKE SURE THE PHONE IS FIRMLY MOUNTED ON THE WALL TO
PREVENT THE PHONE FROM FALLING OUT. IT CAN CAUSE INJURY.
DT700 User Manual 2-33
Page 46
INSTALLATION
25 mm
25 mm
35 mm
15 mm
Wall Mounting Clearance Requirements
The phone should be mounted to allow for the following clearances for the phone with
the DT730 (ITL-24D) shown as an example.
Figure 2.18 Wall Mounting Clearance Diagram
To mount the phone on the wall
1 Remove the handset from the handset cradle.
2 Remove the hanger piece from the handset cradle, flip it oven and then turn it upside
down, and then insert it into the hanger slot until the hanger clicks.
2-34 DT700 User Manual
Page 47
Figure 2.19 Mount hanger piece
Hanger piece
Phone
Screws
(supplied)
Screws
WM-L
Unit
WM-L Unit
Wall
Wall
WM-L Unit
Switch
box
Posts
3 T urn the phone upside down, and flatten the tilt leg and stopper, or remove the tilt leg
(see “To remove tilt leg” on page 2-26).
4 Attach the wall mount to the wall directory or the wall plate.
When attaching the wall mount unit directly to the wall:
5 Secure the wall mount unit with the six screws (included with the phone) or hang the
wall mount unit on the wall with two screws, inserted into the wall.
INSTALLATION
. . . . .
Figure 2.20 Wall Mount Install
When attaching wall mount unit to the wall plate:
6 Attach wall mount unit to posts on the wall plate as shown in the figure below.
Figure 2.21 Wall Mount Install
DT700 User Manual 2-35
7 Insert the four tabs on the wall mount unit in the tab slots on the back of the phone.
Page 48
INSTALLATION
Tabs
Tab Slots
Wall
8 Tuck the excess cord into the wall mount unit.
Figure 2.22 Wall Mount Install
2-36 DT700 User Manual
Page 49
. . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B
ASIC
S
ETTINGS
/C
ONFIGURATION
This chapter describes how to customize your DT700 phone.
Note: The DT710 (ITL-6DE) phone has a smaller screen display than is shown in the
examples in this section. You may have to scroll using the cursor pad and soft
keys to see all available options.
The following symbols represent the DT700’s directional cursor pad and key pad:
User actions/Keys
Digit key Select corresponding menu Item
3
4-way scroll BACK key
(Redial key)
4-way scroll FORWARD key
(Directory key)
4-way scroll UP key
(Volume UP key)
4-way scroll DOWN key
(Volume DOWN key)
ENTER key
(center button on cursor pad)
DT710 ITL-6DE ECONOMY PHONE DISPLAY
The DT710 ITL-6DE LCD area shows three lines of information, while the DT730
phones (ITL-12D, ITL-24D and ITL-32D) are capable of showing five lines of
information. Most screen examples in this guide are for DT730 phones.
Figure 3.1 Main Menu Display for ITL-6DE
The Up and Down Soft Keys on the phone indicate to the user when there are
more options than displayed on the LCD screen.
b
c
a
d
b
Return to User Settings menu
Select highlighted menu item
Move to previous menu item
Move to next menu item
Select highlighted menu item
Figure 3.2 Up and Down Soft Keys on Change or Select Monitor
Menu Display for DT710 ITL-6DE Phones
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BASIC SETTINGS/CONFIGURATION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Setup with the Cursor Pad or Up/Down Keys
BASIC SETUP WITH THE CURSOR PAD OR
UP/DOWN KEYS
For the DT710 (ITL-2E) phone, you can use the up/down keys on your phone to
adjust the volume settings.
Figure 3.3 DT710 (ITL-2E) Up/Down Keys
For all other phones, use the up/down keys on the cursor pad.
Figure 3.4 DT710 (ITL-6DE) and DT730 (ITL-12D, ITL-24D and ITL-32D)
Cursor Pad Up/Down Keys
To adjust the handset ringing volume (Sphericall Systems)
• Press the d Up/b Down key on the Cursor pad while off-hook.
You must press the d Up/b Down key multiple times and cannot press and hold to
adjust the volume.
Figure 3.5 Adjust Handset ringing volume
To adjust the Soft Ring volume (iS3000-SIP@Net Platforms)
• Press the d Up/b Down key on the Cursor pad while off-hook.
You must press the
adjust the volume.
d Up/b Down key multiple times and cannot press and hold to
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Figure 3.6 Adjust Soft Ring volume
To adjust the headset ringing volume
• Press the d Up/b Down key on the Cursor pad while off-hook.
You must press the d Up/b Down key multiple times and cannot press and hold to
adjust the volume.
Figure 3.7 Adjust Headset ringing volume
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Cursor Pad or Up/Down Keys
. . . . .
To adjust the call volume (handset or headset)
• Press the d Up/b Down key on the Cursor pad during call operatio n.
You must press the d Up/b Down key multiple times and cannot press and hold to
adjust the volume.
Figure 3.8 Adjust Handset or Headset call volume
To adjust the call volume (speaker)
• Press the d Up/b Down key on the Cursor pad during speaker phone operation.
You must press the
adjust the volume.
Figure 3.9 Adjust Speaker call volume
d Up/b Down key multiple times and cannot press and hold to
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BASIC SETTINGS/CONFIGURATION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Setup with the Menus and Cursor Pad
BASIC SETUP WITH THE MENUS AND
CURSOR PAD
The Menu Key and cursor pad on the DT710 (ITL-6DE) and DT730 (ITL-12D, ITL24D and ITL-32D) phones lets you access additional settings and features for your
phone.
Figure 3.10 Menu Key
To adjust the LCD contrast
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.11 Phone main menu
3 Select 4 LCD Contrast.
Figure 3.12 LCD Contrast settings
4 Use the + and - Soft Keys to adjust the LCD contrast.
Figure 3.13 Adjust LCD Contrast settings
5 Press Enter b on the cursor pad or the OK Soft Key to accept the setting.
You can also press the Cancel Soft Key to exit without making any changes.
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To change the LCD Backlight Timeout
You can adjust the timeout of the LCD backlight on your phone. You can specify a
value between 0 (None) to 255 seconds.
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.14 Phone main menu
3 Select 5 LCD Backlight Timeout.
Figure 3.15 LCD Backlight Timeout settings
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
4 The default backlight timeout, in seconds, for your system is shown. To change the
timeout, press the Delete Soft Key and use the telephone keypad to enter new backlight
timeout.
Figure 3.16 Set Backlight Timeout
5 Press Enter b on the cursor pad or the OK Soft Key to accept the setting.
You can also press the Cancel Soft Key to exit without making any changes.
Note: Setting the Backlight Timeout to 0 (zero) disables the timeout, and the LCD
Backlight will remain lit at all times.
To enable an external headset
Note: There is no connector for a headset on the ITL-2E phones.
1 Connect the headset to the phone:
a. Insert the headset cord plug into the HEADSET connector on the back of the phone,
until you hear a click.
b. Thread the cord through the groove, as shown in the fig ure be lo w.
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BASIC SETTINGS/CONFIGURATION
Groove
Headset
Cable
Phone
Basic Setup with the Menus and Cursor Pad
Figure 3.17 Headset Connection
2 Press the Menu key on the phone.
3 Select 3 User Settings.
Figure 3.18 Phone main menu
4 Select 1 Headset.
Figure 3.19 Select Headset
5 Select 1 Enable/Disable.
Figure 3.20 Headset Options
6 Select 2 Enable.
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Figure 3.21 Enable Headset
7 Press Enter b on the cursor pad or the OK Soft Key to accept the setting.
You can also press the Cancel Soft Key to exit without making any changes.
To set external headset ringing
Y ou can set your phone to ring only through your external headset. The phone will not
ring from the telephone speaker when you have it set to ring to the headset.
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.22 Phone main menu
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
3 Select 1 Headset.
Figure 3.23 Select Headset options
4 Select 2 Ringing.
Figure 3.24 Headset ringing options
5 To enable headset ringing, select 2 Enable.
DT700 User Manual 3-43
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Figure 3.25 Enable Headset ringing
6 Press Enter b on the cursor pad or the OK Soft Key to accept the setting.
To set the Date Format
1 Press the Menu key.
2 Select 3 User Settings.
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
You can also press the Cancel Soft Key to exit without making any changes.
Note: The setting defaults to 1 Disable.
Determines whether time is displayed with a 12-hou r or 24 -h our clo ck for m at.
Figure 3.26 Phone main menu
3 Select 3 Date/Time.
Figure 3.27 Select Date and Time options
4 Select 1 Date Format.
Figure 3.28 Select Date options
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5 Select the desired date format. Then press Enter b on the cursor pad or the
OK Soft Key to accept the setting.
You can also press the Cancel Soft Key to exit without making any changes.
Table 3.1 Date Formats
No. Menu Items
Mon, Jan 1 Selects Mon, Jan 1 date format
1
Mon, 1 Jan Selects Mon, 1 Jan date format
2
Jan 1, Mon Selects Jan 1, Mon date format
3
1 Jan, Mon Selects 1 Jan, Mon date format
4
YYYY/MM/DD Selects YYYY/MM/DD date format
5
MM/DD/YYYY Selects MM/DD/YYYY date format
6
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
Note: The setting that highlighted is the setting that is currently enabled.
To set the Time Format
Determines whether time is displayed with a 12-hou r or 24 -h our clo ck for m at.
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.29 Phone main menu
3 Select 3 Date/Time.
Figure 3.30 Select Date and Time options
DD/MM/YYYY Selects DD/MM/YYYY date format
7
4 Select 2 Time Format.
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BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
Figure 3.31 Select Time format
5 Select 1 12 Hour or 2 24 Hour. Then press Enter b on the cursor pad or the
OK Soft Key to accept the setting.
You can also press the Cancel Soft Key to exit without making any changes.
Figure 3.32 Select Time options
Note: The setting that highlighted is the setting that is currently enabled.
To change the Display Language
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.33 Phone main menu
3 Select 2 Language.
Figure 3.34 Select Language options
4 Select the desired language and press Enter b on the cursor pad or the OK Soft Key to
accept the setting.
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The new menu screens will now display in the language you have selected. You do
not need to restart the phone to change the language.
You can also press the Cancel Soft Key to exit without making any changes.
Note: The default language on the phone is English (Internal).
To edit the Dial Preference
You can set your phone to prompt you to confirm the number when dialing Personal
Directory, Speed Dial, or Call History entries. For example, if you dial external
numbers from your Call History often, you can set your dial preferences to edit before
dialing so you can enter the outside line access code when your phone dials. If you
dial mostly internal numbers or use Personal Directory entries that have the outside
line access code already programmed into the number, you can set the dial
preference so the telephone numbers dials directly.
Note: The Dial Preference you select is applied to both the Call History and Personal
1 Press the Menu key.
2 Select 3 User Settings.
Figure 3.35 Phone main menu
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
Directory/Speed Dials.
3 Select 6 Edit Before Dialing.
Figure 3.36 Edit Dial Preference
4 Select your dialing preference.
Figure 3.37 Dial Preference options
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5 Press Enter b on the cursor pad or the OK Soft Key to accept the setting.
To restart your phone
1 Press the Menu key.
2 Select 5 Reboot Phone.
Figure 3.38 Main menu screen
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
• 1 Disable: When dialing Personal Directory or Call History entries, you will be
prompted to edit/confirm the number before the phone dials.
•
2 Enable: When dialing from the Personal Directory or Call History, numbers
will be dialed as they appear in the Personal Directory or Call History. If your
system requires an outside line access code, you may not be able to dial entries
using the Call History.
You can also press the Cancel Soft Key to exit without making any changes.
Note: For more information on the Personal Direct or y an d Speed Dials, see
Chapter 5, “Advanced Phone Features.”
3 Press the OK Soft Key or b Enter key on the cursor pad to restart the phone.
Figure 3.39 Confirm Reboot
You will not have a dial tone on the phone or be able to make calls until the phone
restarts and re-registers on the network.
Note: If you cannot restart the phone using the Menus if your phone is locked up,
unplug the phone from power and the network for ten seconds, the n reconnect
the telephone to your network and power to perform a
VIEWING PHONE SETTINGS
If you are having problems with your phone, you may want to view the hardware
version, firmware version, or network information for your phone.
Note: You cannot change these settings on your phone. To change any of these
settings, contact your system administrator.
restart.
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To view the phone settings
1 Press the Menu key.
2 Select 6 Status.
Figure 3.40 Status options
3 Select 1 Terminal Inform ation to view the hardware and firmware information for your
phone, or select 2 Network Information to view the network information for your
phone, or select 3 SIP Information to view the settings for your phone and SIP account
on the network.
4 Use the cursor pad or the Up and Down Soft Keys to scroll through the phone
settings.
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
To view the firmware information for your phone
1 Press the Menu key.
2 Select 6 Status.
3 Select 1 Terminal Information.
4 Use the cursor pad or Up/Down Soft Keys to scroll to the Firmware Version screen.
Figure 3.41 Firmware version
5 Press the Exit Soft Key to return to the Status menu.
Note:
You cannot change these settings on your phone. To change any of these
settings, contact your system administrator.
If you need to upgrade to the latest firmware version available for your phone on yo ur
network, restart your phone.
To view the IP address of your phone
If you are having problems with your phone and you are troubleshooting problems
with your phone, you may need to know the IP Address of your phone.
1 Press the Menu key.
2 Select 6 Status.
3 Select 2 Network Information.
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BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
Figure 3.42 Select Network Information
4 Use the cursor pad or the Up and Down Soft Keys to scroll to the IP Address
screen.
Figure 3.43 IP Address
5 Press the Exit Soft Key to return to the Status menu.
Note:
You cannot change these settings on your phone. To change any of these
settings, contact your system administrator.
To view the maximum numbers of calls you can handle
on your phone
The maximum number of calls you can handle concurrently is determined by your
system administrator, but you can view the maximum number of calls that are allowed
concurrent on your phone from the Status menu.
1 Press the Menu key.
2 Select 6 Status.
3 Select 3 SIP Information.
Figure 3.44 Select SIP Information
4 Use the cursor pad or the Up and Down Soft Keys to scroll to the Max Calls screen.
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Figure 3.45 MaxCalls
5 Press the Exit Soft Key to return to the Status menu.
Note:
You cannot change these settings on your phone. To change any of these
settings, contact your system administrator.
BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
. . . . .
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BASIC SETTINGS/CONFIGURATION
Basic Setup with the Menus and Cursor Pad
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. . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B
Soft Keys
ASIC
P
HONE
O
PERATION
These procedures encompass both the economy and value phones in the DT700
series lineup. The DT710 (ITL-2E) phone, however, does not have Soft Keys.
Note: The DT710 (ITL-6DE) phone has a smaller screen display than is shown in the
examples in this section. You may have to scroll using the cursor pad and soft
keys to see all available options.
The following symbols represent the DT700’s directional cursor pad and key pad:
User actions/Keys
Digit key Select corresponding menu Item
4
4-way scroll BACK key
(Redial key)
4-way scroll FORWARD key
(Directory key)
4-way scroll UP key
(Volume UP key)
4-way scroll DOWN key
(Volume DOWN key)
ENTER key
(center button on cursor pad)
Note: The Soft Keys are buttons that change function depending on the situation.
Figure 4.1 DT730 Soft Keys (ITL-12D, ITL-24D, ITL-32D)
b
Each Soft Key’s current function is displayed on the LCD screen above the
button on the phone.
d
c
b
a
Return to User Settings menu
Select highlighted menu item
Move to previous menu item
Move to next menu item
Select highlighted menu item
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BASIC PHONE OPERATION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Soft Keys
DT700 Basic Call Operation
Figure 4.2 DT710 Soft Keys (ITL-6DE)
DT710 ITL-6DE ECONOMY PHONE DISPLAY
The DT710 ITL-6DE LCD area shows three lines of information, while the DT730
phones (ITL-12D, ITL-24D and ITL-32D) are capable of showing five lines of
information. Most screen examples in this guide are for DT730 phones.
Figure 4.3 Main Menu Display for ITL-6DE
The Up and Down Soft Keys on the phone indicate to the user when there are
more options than displayed on the LCD screen.
Figure 4.4 Up and Down Soft Keys on Change or Select Monitor
Menu Display for DT710 ITL-6DE Phones
DT700 BASIC CALL OPERATION
ANSWERING CALLS
Figure 4.5 Incoming Call Display
To answer an incoming call
• Using the handset:
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Lift the telephone handset.
• Using the speaker:
Press the Speaker key.
• Using a headset:
Press the Answer key.
• If you are in the Personal Directory, Call History or Menu screens:
Press the Line Key to view the caller information, then use one of the methods listed
above to answer the call.
Note: If you are changing any settings on your phone or adding a Personal Directory
To reject an incoming call
• Press the Reject Soft Key.
Figure 4.6 Reject Soft Key
BASIC PHONE OPERATION
DT700 Basic Call Operation
. . . . .
or Speed Dial entry, your changes will be discarded and not saved if you press
the Line Key to view the incoming call.
The call will be routed to your voice mail box (if enabled on your system) or routed in
accordance with your defined forwardi ng co nd itio ns .
INCOMING CALL RINGING TONES
Different ring tones can be used to distinguish between intern al, external rin ging, and
auto answer (intercom-call) ring back ringing. The cadences of the ring tones are
established through configuration p arameters. For more information about the
incoming call ringing tones for your system, contact your system administrator.
Note: Soft Ring is only valid for iS3000-SIP@Net platforms. Contact your system
PLACING CALLS
EXTERNAL CALLS
To place an external call
Calls made to numbers that are outside of your system usually require an outside line
access code.
1 Lift the handset, press the Speaker key, or press the NewCall Soft Key to receive dial
tone.
administrator to determine if Soft Ring is available on your system.
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BASIC PHONE OPERATION
DT700 Basic Call Operation
Figure 4.7 NewCall Soft Key
2 Enter the outside line access code using the keypad (8, for example) if required, then
enter the telephone number of the outside party.
You can use the Delete Soft Key to go delete the last digit (backspace).
Figure 4.8 Enter number (external call)
3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
Figure 4.9 Dial Soft Key
The call proceeds to the dialed party.
Note: You can also dial the number, then lift the telephone handset or press the
INTERNAL CALLS
To place an internal call
1 Lift the handset, press the Speaker key, or press the NewCall Soft Key to receive dial
tone.
Headset Soft Key to initiate a call.
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Figure 4.10 NewCall Soft Key
2 Enter the internal extension number.
You can use the Delete Soft Key to go delete the last digit (backspace).
Figure 4.11 Enter number (internal call)
BASIC PHONE OPERATION
DT700 Basic Call Operation
. . . . .
3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
Figure 4.12 Dial Soft Key
The call proceeds to the dialed party.
Note: You can also dial the number, then lift the telephone handset or press the
CALL DURATION
DT710 (ITL-6DE) phone
Call duration is displayed in MM:SS format for the first hour of a call, and then HH:MM
format for the remainder of the call.
Figure 4.13 Call timer for DT710 (ITL-6DE) phone
Headset Soft Key to initiate a call.
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BASIC PHONE OPERATION
DT700 Basic Call Operation
DT730 (ITL-12D, ITL-24D, ITL-32D) phones
Call duration is displayed in HH:MM:SS format.
Figure 4.14 Call timer for DT730 (ITL-12D, ITL-24D and ITL-32D) phones
ENDING A CALL
To end a phone call, hang up the phone handset or press the EndCall Soft Key.
Figure 4.15 EndCall Soft Key
REDIALING A NUMBER
To redial the last number that was dialed from the phone, press the Redial key.
Figure 4.16 Redial Key for DT710 (ITL-2E) phones
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Figure 4.17 Redial from Cursor Pad for DT710 (ITL-6DE) and DT730 (ITL-
To hold/resume a call
1 While on a call, press the Hold key to place the call on hold.
Figure 4.18 Hold Key
BASIC PHONE OPERATION
DT700 Basic Call Operation
. . . . .
12D, ITL-24D and ITL-32D) phones
HOLD/RESUME A CALL
If the SIP server supports music-on-hold, the other party hears music-on-hold.
2 To resume the held call, press the Hold key, or press the Resume Soft Key.
Figure 4.19 Call on Hold and Resume Soft Key
• DT710 (ITL-6DE) Phones: Oh hold duration is displayed in MM:SS format for the
first hour, and then HH:MM for the remainder of the call. The maximum duration is
99:59:59.
• DT730 (ITL-12D, ITL-24D and ITL-32D) Phones: Oh hold duration is displaye d in
HH:MM:SS format. The maximum duration is 99:59:59.
Note: During a held call, you can dial another party by pressing the
NewCall Soft Key, which provides dial tone.
If you have problems reconnecting to a call after it is put on hold, press the EndCall
Soft Key to terminate the call.
USING A HEADSET TO MAKE AND RECEIVE CALLS
If you have a headset attached to your phone and your phone has been configured
for the headset (see “To enable an external headset” on page 3-41), you can either
use the telephone handset or your headset when you make and receive calls.
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BASIC PHONE OPERATION
DT700 Basic Call Operation
Note: You cannot attach a headset to DT710 (ITL-2E) phones.
To make calls with your headset
If you are using a headset, it is assumed that the telephone handset it in the on-hook
position when you are making calls.
1 Press the Speaker key or the NewCall Soft Key to receive dial tone.
2 Enter the telephone number.
3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
Note:
4 A Headset icon displays on the LCD along with the call information.
Figure 4.20 Headset icon and Headset Soft Key
You can also dial the number, then press the Headset Sof t Key to initiate a call.
5 If you want to transfer the call to your telephone handset, pick up the telephone handset
to continue the call. If you want to transfer back to the headset, press the
Headset Soft Key, then place the telephone handset back on-hook.
Note:
While you are on a call, if you press the Headset So ft Key while the telephone
handset is on-hook, your call will be dropped. Make sure you pick up the
telephone handset to continue your call before you press the
Headset Soft Key.
To answer calls with your headset
If you are using a headset, it is assumed that the telephone handset it in the on-hook
position when you are answering calls.
1 While the telephone is ringing, press the Answer key.
Figure 4.21 Answer key
2 A Headset icon displays on the LCD along with the call information.
Figure 4.22 Headset icon and Headset Soft Key
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3 If you want to transfer the call to your telephone handset, lift up the telephone handset
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
to continue the call. If you want to transfer back to the headset, press the
Headset Soft Key, the place the telephone handset back on-hook.
Note:
While you are on a call, if you press the Headset So ft Key while the telephone
handset is on-hook, your call will be dropped. Make sure you pick up the
telephone handset to continue your call before you press the
Headset Soft Key.
To transfer the current call to your headset
1 While on a call using the telephone handset, press the Headset Soft Key to transfer the
call to your headset, then place the telephone handset back on-hook.
Figure 4.23 Headset icon and Headset Soft Key
BASIC PHONE OPERATION
Call Waiting/Concurrent Calls
. . . . .
2 A Headset icon displays on the LCD. If you want to transfer the call to your telephone
handset, pick up the telephone handset again.
Note:
While you are on a call, if you press the Headset So ft Key while the telephone
handset is on-hook, your call will be dropped. Make sure you pick up the
telephone handset to continue your call before you press the
Headset Soft Key.
CALL WAITING/CONCURRENT CALLS
Note: The call waiting feature and maximum number of concurrent calls you can
receive is determined by your system administrator.
If you have call waiting on your phone line, you will hear a tone in your handset and
the call indicator lamp flashes when another call on the line is waiting for consult ation.
To answer the other incoming call (Call Waiting)
1 Yo u will hear a tone that indicates you have another call. Also, the Call Indicator Lamp
on the phone will flash.
2 Do one of the following:
• To review the caller information before answering the call: Press the Line
Key , and then press the Answer key to take the call, or press the Reject Soft Key
to reject the call.
• To answer the call without reviewing the caller information: Press the
Answer key.
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BASIC PHONE OPERATION
or
DT710 (ITL-6DE) and DST730 (ITL-12D, ITL-24D, and ITL-32D) phones
DT710 (ITL-2E) phones
Call Waiting/Co ncurrent Calls
Figure 4.24 Answer key
The current call is put on hold, and the new call is answered.
3 When you have completed the call, press the EndCall Soft Key to end the call and return
to your original call.
4 Press the Hold key or the Resume Soft Key to resume the original call.
Figure 4.25 Hold key
To place a second call (Concurrent call)
If it is enabled by your system administrator, you can place a new call while you are
on another call. They will be treated like two separate phone calls and you cannot
switch between phone calls. See “Conference Shuttle” on page 4-65 for instructions
on how to place a second call where you can still switch between the two calls.
For information on conference two calls, see “Conferencing Calls” on page 4-63.
1 Press the Hold key to place the current call on hold, then press the NewCall Soft Key to
get dial tone.
Figure 4.26 Hold key
Figure 4.27
Call on Hold and Resume Soft Key
2 Enter the phone number you want to call.
Figure 4.28 Enter number for second call
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3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
automatically dialed.
The call proceeds to the dialed party.
4 When you have completed the call, press the EndCall Soft Key or press the switch hook
to end the call and return to your original call.
5 Press the Hold key or the Resume Soft Key to resume the original call.
Figure 4.29 Hold key
CONCURRENT CALL SHUTTLE
To switch between calls
Using the Shuttle Soft Key, you can switch between two concurrent calls.
• Press the Shuttle Soft Key to switch between the calls.
Figure 4.30 Shuttle Calls
BASIC PHONE OPERATION
Call Transferring and Conferencing
. . . . .
CALL TRANSFERRING AND CONFERENCING
CONFERENCING CALLS
The DT700 phones support 3 party conferencing.
To conference two calls
1 While on a call, press the Conf key, or press the Conf or Conference Soft Key.
Figure 4.31 Conf key on DT710 (ITL-2E) phone
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BASIC PHONE OPERATION
Call Transferring and Conferencing
Figure 4.32 Conf Soft Key on DT710 (ITL-6DE) phone
Figure 4.33
Conference Soft Key on DT730 (ITL-12D, ITL-24D, and ITL32D) phones
2 Use the key pad to dial the telephone number of the party to be joined in the conference.
3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
a. If you decide not to complete the conference, the new call can be terminated by
pressing the EndCall Soft Key.
4 Press the Conf key, or press the Conference Soft Key after the other p arty has answered
their phone to complete the conference.
Figure 4.34 Conference Calls
HOLD/RESUME CONFERENCE CALL
To hold/resume a conference call
1 While on a conference call, press the Hold key, or press the Hold Soft Key to put the call
on hold. The other parties in the conference call will hear music on hold.
Figure 4.35 Conference on hold
2 To resume the conference call, press the Hold key, or press the Resume Soft Key.
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To call another party while on a conference call
Note: This feature may not be available on all systems. For more information,
contact your system administrator.
1 While on a conference call, press the Hold key, or press the Hold Soft Key to put the call
on hold. The other parties in the conference call will hear music on hold.
2 Press the NewCall Soft Key to start a new phone call.
Figure 4.36 Start a new call
3 Use the key pad to dial the telephone number of the party to be joined in the conference.
4 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
Note:
This call is treated as a separate phone call and cannot be added to any 3party conference call that is in progress.
BASIC PHONE OPERATION
Call Transferring and Conferencing
. . . . .
CONFERENCE SPLIT
To split a conference call
1 Start a 3-way conference call with two other parties.
Note:
2 Press the Split Soft Key to split the conference into two separate calls.
Figure 4.37 Split Soft Key
Each party is now treated as a separate phone call.
Note: After you have split a conference, you cannot rejoin the calls in a conference
CONFERENCE SHUTTLE
The Conference Shuttle feature allows you to switch between two separate phone
calls, putting one on hold while you are on the other call, before you join the calls in a
conference.
You can only split a conference call that you have initiated.
without having one party hang up so you can start a new 3-way conference
call.
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BASIC PHONE OPERATION
Call Transferring and Conferencing
Note: You cannot shuttle between calls after you have joined two calls in a
conference call.
To switch between two calls
1 While on a call, press the Conf key, or press the Conf or Conference Soft Key.
Figure 4.38 Conf key on DT710 (ITL-2E) phone
Figure 4.39
Figure 4.40
Conf Soft Key on DT710 (ITL-6DE) phone
Conference Soft Key on DT730 (ITL-12D, ITL-24D, and ITL32D) phones
2 Use the key pad to dial the telephone number of the party to be joined in the conference.
3 Press the Dial Soft Key to initiate the call, or wait a few seconds for the call to be
automatically dialed.
4 After you have connected to the second call, press the Shuttle Soft Key to switch
between calls without joining them in a conference.
Figure 4.41 Shuttle Soft Key
The LCD will display the information for call you are currently on.
5 T o join the two calls into a conference, press the Conference Soft Key.
Note:
After you have joined two calls in a conference call, you can no longer use
conference shuttle since the calls are now in one single conference call.
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Attended transfer
Figure 4.42 Transfer Key
Figure 4.43 Transfer to Number
BASIC PHONE OPERATION
Call Transferring and Conferencing
. . . . .
TRANSFERRING CALLS
An Attended Transfer is when you consult with the other party before transferring the
call. You connect the two callers, and you are then disconnected from the call.
1 While on a call, press the Transfer key.
This puts the current call on hold so you can star t to transfer the call.
2 Use the key pad to dial the telephone number to which the call is to be transferred.
3 Press the Dial Soft Key, or wait a few seconds for the call to be automatically dialed.
Blind transfer
Figure 4.44 Transfer Key
4 After the other party answers the call, you can speak to that person before you transfer
the call.
5 Press the Transfer button to transfer the original call to the new party. You will be
disconnected from both calls.
A blind transfer is when the call transfers immediately to the dialing extension without
waiting to see if the extension is picked up.
If the other caller does not answer or rejects th e call, the call is routed to voice mail or
according to forwarding conditions. If there is no voice mail or forwarding conditions
set for the line you transfer to, the call will continue to ring.
1 While on a call, press the Transfer key.
This puts the current call on hold so you can star t to transfer the call.
2 Press the Blind Soft, then use the key pad to dial the telephone number to which the call
is to be transferred.
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Figure 4.45 Blind Soft Key
Unattended transfer
BASIC PHONE OPERATION
Call Transferring and Conferencing
3 Press the Dial Soft Key, or wait a few seconds for the call to be automatically dialed.
4 The call is immediately transferred when the number is dialed. You will be disconnected
from both callers.
If your system administrator has enabled forwarding to external numbers, you may be
able to transfer calls to external numbers. You will be disconnected from both calls
when your phone dials the external number.
An Unattended Transfer can be done if you want to do a blind transfer where you do
not wait to see if the other caller answers the call, but you did not use the Blind Soft
Key.
If the other caller does not answer or rejects th e call, the call is routed to voice mail or
according to forwarding conditions. If there is no voice mail or forwarding conditions
set for the line you transfer to, the call will continue to ring.
1 While on a call, press the Transfer key.
Figure 4.46 Transfer Key
This puts the current call on hold so you can star t to transfer the call.
2 Use the key pad to dial the telephone number to which the call is to be transferred.
Figure 4.47 Transfer Call
3 Press the Transfer key or hang up the telephone handset. You will be disconnected from
both calls.
TRANSFER SHUTTLE
If you are doing an attended transfer and you ar e co nn ec te d to both parties, you can
shuttle between the two calls before you transfer the calling party to the other party .
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To shuttle between calls during an Attended Transfer
1 While connected to both parties, press the Shuttle Soft Key.
Figure 4.48 Transfer Shuttle
You will be connected to the original caller. To continue to switch between the two
callers, press the Shuttle Soft Key.
You can also press the Conference Soft Key to connect both callers to you in a three
party conference call.
BASIC PHONE OPERATION
Call Transferring and Conferencing
. . . . .
SWITCH FROM A TRANSFER TO A CONFERENCE CALL
If you start a transfer, you have the ability to start a conference call between the two
parties you can connected to in addition to the ability to transfer the call.
To switch from transferring calls to a conference call
1 While on a call, press the Transfer key.
2 Use the key pad to dial the telephone number of the party to be transferred, then press
Dial Soft Key, or wait a few seconds for the call to be automatically dialed.
3 To make this a conference call between yourself and the other two parties, press the
Conf key, or press the Conf or Conference Soft Key.
Figure 4.49 Conf key on DT710 (ITL-2E) phone
Figure 4.50
Conf Soft Key on DT710 (ITL-6DE) phone
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BASIC PHONE OPERATION
Call Transferring and Conferencing
Figure 4.51 Conference Soft Key on DT730 (ITL-12D, ITL-24D, and ITL-
32D) phones
The call will continue as a 3-party conference call.
Figure 4.52 3-Party Conference Call
TRANSFER SPLIT
To split calls into two calls when transferring (Transfer split)
A Transfer Split can be done when you have started a transfer and then wa nt to keep
each call as a separate call. After you split the calls, you will not be able to continue a
transfer between the two callers.
1 While on a call, press the Transfer key.
Figure 4.53 Transfer Key
2 Use the key pad to dial the telephone number of the party to be transferred, then press
Dial Soft Key, or wait a few seconds for the call to be automatically dialed.
3 Press the Split Soft Key to split the transferred call into two separate calls.
Figure 4.54 Split Call
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You will stay connected to each party, but each will be treated as a separate phone
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
call.
You can use the Shuttle Soft Key to switch between calls.
ADVANCED MESSAGING FEATURES
MESSAGE WAITING
The DT700 phones have a call indicator lamp at the right top corner of the unit that
lights steadily when a voice message has been left. An icon also displays on call
status screens.
Figure 4.55 Message Waiting icon
BASIC PHONE OPERATION
Advanced Messaging Features
. . . . .
VOICE MAIL
Note: This feature may not be available on all systems.
To access the voice mail box for your system from the DT700 phone, do one of the
following.
DT710 (ITL-2E) phone
• Press the Message key on your phone.
Figure 4.56 Message key
DT710 (ITL-6DE) and D730 (ITL-12D, ITL-24D
and ITL-32D) phones
• Press the Voicemail Soft Key.
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BASIC PHONE OPERATION
Advanced Messaging Features
Figure 4.57 Voicemail Soft Key
Figure 4.58
Voicemail Soft Key from Call screen
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. . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A
Soft Keys
DVANCED
P
HONE
These procedures outline some of the advan ced features available on the economy
and value phones in the DT700 series lineup. Depending on the model of yo ur phone
and the configuration of your system, not all features may be available on your phone.
Note: The DT710 (ITL-6DE) phone has a smaller screen display than is shown in the
The following symbols represent the DT700’s directional cursor pad and key pad:
Digit key Select corresponding menu Item
F
EATURES
examples in this section. You may have to scroll using the cursor pad and soft
keys to see all available options.
User actions/Keys
5
4-way scroll BACK key
(Redial key)
4-way scroll FORWARD key
(Directory key)
4-way scroll UP key
(Volume UP key)
4-way scroll DOWN key
(Volume DOWN key)
ENTER key
(center button on cursor pad)
Note: The Soft Keys are buttons that change function depending on the situation.
Figure 5.1 DT730 (ITL-12D, ITL-24D, ITL-32D) Soft Keys
b
Each Soft Key’s current function is displayed on the LCD screen above the
button on the phone.
d
c
b
a
Return to User Settings menu
Select highlighted menu item
Move to previous menu item
Move to next menu item
Select highlighted menu item
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ADVANCED PHONE FEATURES
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Soft Keys
The Help key
Figure 5.2 DT710 (ITL-6DE) Soft Keys
DT710 ITL-6DE ECONOMY PHONE DISPLAY
The DT710 ITL-6DE LCD area shows three lines of information, while the DT730
phones (ITL-12D, ITL-24D and ITL-32D) are capable of showing five lines of
information. Most screen examples in this guide are for DT730 phones.
Figure 5.3 Main Menu Display for ITL-6DE
Figure 5.4 Up and Down Soft Keys on Change or Select Monitor
Using the Help key
The Up and Down Soft Keys on the phone indicate to the user when there are
more options than displayed on the LCD screen.
Menu Display for DT710 ITL-6DE Phones
THE HELP KEY
Note: This feature is not available on DT710 (ITL-2E) model phones.
You can use the Help key to view information about the Soft Keys that are displayed
on your phone.
1 Press the Help key.
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Figure 5.5 Help key
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Press the Soft Key for which you want to see Help information.
Figure 5.6 Press a Soft Key for Additional Help
ADVANCED PHONE FEATURES
The Menu Key
. . . . .
3 You can use the Up and Down Soft Keys or the d Up/b Down keys on the cursor
pad to scroll through the help information, if neede d.
Figure 5.7 Delete Soft Key Help screen
4 Press the Exit Soft Key to return to the previous screen.
Note:
Help screens may not be available for all the Soft Keys on your phone.
THE MENU KEY
The Menu Key and cursor pad on the DT710 (ITL-6DE) and DT730 (ITL-12D, ITL24D and ITL-32D) phones lets you access additional settings and features for your
phone.
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ADVANCED PHONE FEATURES
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call History
Figure 5.8 Menu Key
CALL HISTORY
Note: These feature are not available on DT710 (IT L-2E) mo de l phon es.
You can view information about Missed Calls, Placed Calls and Received Calls on
your telephone. The LCD screen displays the phone number, date and time for each
call.
Note: Call History information is not saved locally on the phone. All Call History
information is deleted when you restart your phone.
ACCESSING THE CALL HISTORY
You can use the Menu Key or the Cursor Pad to access the Call History information
on your phone.
Access Call History using the Menu Key
1 Press the Menu key.
2 Select 2 Call History.
Figure 5.9 Call History from the Menu key
Access Call History using the Cursor Pad
1 Press the Directory key (right cursor pad key).
Figure 5.10 Directory Key on the Cursor Pad
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ADVANCED PHONE FEATURES
2 Select 2 Call History.
Figure 5.11 Call History from the Cursor Pad
CALL HISTORY AND PERSONAL DIRECTORY ENTRIES
When the DT700 receives a call, it will search the Personal Directory for the calling
party number. If a matching entry is found, the DT700 will display the name specified
in the entry in the Call History.
Figure 5.12 Call History- Name from the Personal Directory Display
Call History
. . . . .
Figure 5.13 Missed Call icon
To view Missed Calls
1 Press the Menu key.
2 Select 2 Call History.
Note: Call information must match the Personal Directory entry’s Number
information exactly as it is entered in the Personal Directory for it to show up
as a match. For example, if you have any outside access codes or star/hash
code information in a Personal Directory number, the incoming call display
won’t recognize the incoming phone number as an exact match to the
Personal Directory.
MISSED CALLS
An icon appears in the Icon Display when received calls are not answered.
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ADVANCED PHONE FEATURES
Call History
Figure 5.14 Call History
3 Select 1 Missed Calls.
Figure 5.15 Missed Calls
4 Use the cursor pad or the Up and Down Soft Keys to scroll through the missed call
information.
The phone stores call information the most recent 50 calls, displaying the newest
entries first. If you have a Personal Directory entry matches a number in your Call
History, the name from the Personal Directory is shown.
Figure 5.16 Missed Call Information Example
5 Press the Exit Soft Key to return to the Call History menu.
RECEIVED CALLS
To view Received Calls
1 Press the Menu key.
2 Select 2 Call History.
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Figure 5.17 Call History
3 Select 2 Received Calls.
Figure 5.18 Received Calls
ADVANCED PHONE FEATURES
Call History
. . . . .
4 Use the cursor pad or the Up and Down Soft Keys to scroll through the received call
Figure 5.19 Received Call Information
5 Press the Exit Soft Key to return to the Call History menu.
To view Placed Calls
1 Press the Menu key.
2 Select 2 Call History.
information.
The phone stores call information the most recent 50 calls, displaying the newest
entries first. For multiple phone calls from the same telephone number, the most
recent time and date information for that number is shown. If you have a Personal
Directory entry matches a number in your Call History, the name from the Personal
Directory is shown.
PLACED CALLS
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ADVANCED PHONE FEATURES
Call History
Figure 5.20 Call History
3 Select 3 Placed Calls.
Figure 5.21 Placed Calls
4 Use the cursor pad or the Up and Down Soft Keys to scroll through the missed call
information.
Figure 5.22 Placed Call Information
The phone stores call information the most recent 50 calls, displaying the newest
entries first. For multiple phone calls from the same telephone number, the most
recent time and date information for that number is shown. If you have a Personal
Directory entry matches a number in your Call History, the name from the Personal
Directory is shown.
5 Press the Exit Soft Key to return to the Call History menu.
DIALING NUMBERS FROM THE CALL HISTORY
To dial an internal number from the Call History using the handset
1 Press the Menu key.
2 Select 2 Call History.
3 Select either 1 Missed Calls, 2 Received Calls, or 3 Placed Calls to view a call
history list.
4 Use the cursor p a d o r the Up and Down Sof t Keys to scroll to the number you want
to call.
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5 To dial the call directly, lift the telephone handset or press the Speaker key initiate the
call.
To dial an external number from the Call History
1 Press the Menu key.
2 Select 2 Call History.
3 Select either 1 Missed Calls, 2 Received Calls, or 3 Placed Calls to view a call
history list.
4 Use the cursor p a d o r the Up and Down Sof t Keys to scroll to the number you want
to call.
5 Press the Options Soft Key or press Enter b on the cursor pad.
Figure 5.23 Options Soft Key
ADVANCED PHONE FEATURES
Call History
. . . . .
6 Select 1 Dial.
Figure 5.24 Call History Options
7 If prompted, press the OK Soft Key. You can also use the Delete Soft Key and cursor pad
to enter a different number than is shown on the LCD.
If calls cannot be dialed directly from the Call History , you may need to add an outside
access code to the number before it is dialed, if required by your system.
Figure 5.25 Dial the number from the Call History
The phone dials the telephone number.
Note: To change the options about being prompted to confirm the number before
your phone dials external numbers, see “To edit the Dial Preference” on
page 3-47.
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ADVANCED PHONE FEATURES
Call History
ADD CALL HISTORY INFORMATION TO THE PERSONAL
DIRECTORY
Note: For more information on the Personal Directory, see “The Personal Directory”
on page 5- 88.
To add a Call History entry to the Personal Directory
1 Press the Menu key.
2 Select 2 Call History.
3 Select either 1 Missed Calls, 2 Received Calls, or 3 Placed Calls to view a call
history list.
4 Use the cursor p a d o r the Up and Down Sof t Keys to scroll to the number you want
to delete.
5 Press the Options Soft Key.
Figure 5.26 Options Soft Key
6 Select 2 Directory Add.
Figure 5.27 Call History Options
7 Review the information. To change any of the fields in the entry, use the cursor pad or
the Up and Down Soft Keys to scroll to the field, then press the More Soft Key and
then the Edit Soft Key to edit that field.
Figure 5.28 More and Edit Soft Keys
1 Name
Up to 24 characters may be entered for the name.
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ADVANCED PHONE FEATURES
Call History
• Press the Delete Soft Key to delete the last character entered, or press the
Cancel Soft Key to return to the previous screen.
• To switch between first letter uppercase, all uppercase, all lowercase and
numbers for keypad entry, press the
• To add a space to an entry, press
• To enter special characters, press the
For a list of special characters, see “Speed Dial and Personal Directory
Character Sets” on page 5-145.
• To move the cursor position in the LCD screen, use the rig ht an d left cursor pad
keys.
* key on the keypad.
#.
1 key.
2 Number
Up to 24 characters may be entered for the number. Only digits, “*” and “#” may be
entered.
• To move the cursor position in the LCD screen, use the rig ht an d left cursor pad
keys.
• You can also press the Delete Soft Key to delete the last character entered, or
press the Cancel Soft Key to return to the previous screen.
. . . . .
3 Speed Dial
Speed Dial entries can be internal or external numbers.
Note: For more information on S peed Dial Keys, see “Speed Dial and Programmable
Keys” on page 5-108.
The number of available Sped Dial Keys and their associated numbers depend on
your model of DT700 phone. For more information on the valid Speed Dial Keys for
the specific phone models, see “Speed Dial Key Numbering” on page 5-110.
• You can also press the Delete Soft Key to delete the last character entered, or
press the Cancel Soft Key to return to the previous screen.
4 Monitor
If you have set a Speed Dial for the entry, you can set Monitor settings for the entry.
Note: Monitoring can only be done on other lines that are internal to your system.
You cannot monitor external or outside lines.
Valid options for monitoring are:
•
1 None - Do not monitor presence state changes for this Speed Dial Key
•
2 Visual - Presence state is shown visually using the LED on the Speed Dial Key
when a Speed Dial is assigned to the entry, and a Presence icon is shown in the
Personal Directory.
•
3 Visual and Soft Ring - Presence state is shown visually using the LED on the
Speed Dial Ke y when a Speed Dial is assigned to the entry, and a Presence icon is
shown in the Personal Directory. When a call is ringing on the monitored terminal,
play a soft ring tone.
Note: Option 3 Visual and Soft Ring is only valid for iS3000-SIP@Net platforms.
Contact your system administrator to determine if Soft Ring is available on
your system.
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ADVANCED PHONE FEATURES
Call History
If you have Visual Monitor Settings for an entry in the Personal Directory that also has
an assigned Spee d Dial, the presence (A vailabl e, Busy or Of fline) of the line is shown
in the Personal Directory.
Table 5.1 Monitor Presence Icons in the Personal Directory
Presence Icon Description
Available In the Personal Directory, this icon is shown when a
Busy In the Personal Directory, this icon is shown when a
Offline No icon In the Personal Directory, there is no icon shown when
monitored Speed Dial entry has an Available presence.
monitored Speed Dial entry has a Busy presence.
the presence is Offline.
If you have Visual monitor settings for a Speed Dial entry, the presence (Available,
Busy or Offline) of the line is shown by the LED Color.
Table 5.2 Monitor Presence LED Colors for Speed Dial Keys
Presence Color Description
Available Green User is online and available.
Busy Red User is online, but user line is in use or the presen ce for
Offline LED is not
lit
the line is set to Busy,
User is offline or set to appear offline.
8 Press the Save Soft Key to save the entry.
The phone will confirm that the entry was added to the Personal Directory.
Note: If the Call History entry is already in your Personal Directory, you can edit the
entry information. For information on editing a Personal Directory entry, see
“Adding or Editing a Personal Directory Entry” on page 5-95.
Figure 5.29 Confirm Personal Directory Addition
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9 Press Enter b on the cursor pad or the OK Soft Key to return to the Personal Directory,
or press the Exit key to return to the main phone screen.
DELETE CALL HISTORY INFORMATION
Note: Call History information is not saved permanently on the phone, it is only
stored on your phone until the phone restarts. All previous Call History
information is deleted when you restart your phone.
To delete a specific entry from the Call History
1 Press the Menu key.
2 Select 2 Call History.
3 Select either 1 Missed Calls, 2 Received Calls, or 3 Placed Calls to view a call
history list.
4 Use the cursor p a d o r the Up and Down Sof t Keys to scroll to the number you want
to delete.
5 Press the Options Soft Key.
ADVANCED PHONE FEATURES
Call History
. . . . .
Figure 5.30 Options Soft Key
6 Select 3 Delete.
Figure 5.31 Delete Call History Entry
The call information is deleted from the call history.
7 Press Enter b on the cursor pad or the OK Soft Key to return to the Call History menu,
or press the Exit key to return to the main phone screen.
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ADVANCED PHONE FEATURES
Call History
Figure 5.32 Call Deleted
To delete Call History for all Missed, Received or Placed Calls
1 Press the Menu key.
2 Select 2 Call History.
3 Select 4 Delete.
Figure 5.33 Delete Call History Information
4 Select either 1 Delete Missed Calls, 2 Delete Received Calls, or 3 Delete Placed
Calls.
Figure 5.34 Delete Call Options
The call information is deleted from the call history.
5 Press Enter b on the cursor pad or the OK Soft Key to return to the Call History menu,
or press the Exit key to return to the main phone screen.
Figure 5.35 Call History Deleted
To delete all Call History information
1 Press the Menu key.
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2 Select 2 Call History.
Figure 5.36 Call History
3 Select 4 Delete.
Figure 5.37 Delete Calls
ADVANCED PHONE FEATURES
Call History
. . . . .
4 Select 4 Delete All Calls.
Figure 5.38 Delete All Call Information
Figure 5.39
Calls Deleted
All information for the Missed, Outgoing and Incoming Call Histories is deleted.
5 Press Enter b on the cursor pad or the OK Soft Key to return to the Call History screen,
or press the Exit key to return to the main phone screen.
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ADVANCED PHONE FEATURES
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Personal Directory
THE PERSONAL DIRECTORY
The DT710 ITL-6DE (IP Economy), DT730 ITL-12D (IP Value), DT730 ITL-24D (IP
Value), and DT730 ITL-32D (IP Value) model phones have a Personal Directory that
is saved locally on the telephone. The Personal Directory can contain entries that are
created by your system administrator in addition to your own personal entries.
The DT710 ITL-6DE (IP Economy), DT730 ITL-12D (IP Value), DT730 ITL-24D (IP
Value), and DT730 ITL-32D (IP Value) model phones models support up to 200
entries in a Personal Directory. This includes any Personal Directory entries that are
configured by your system administrator.
VIEWING THE PERSONAL DIRECTORY AND ENTRY
DETAILS
Cursor Pad movement in the Personal Directory
When viewing the Personal Directory, use the cursor pad for the following moveme nts
through the screens:
To view the Personal Directory
1 Do one of the following:
Using the Menu Key:
a. Press the Menu key.
b. Select 1 Personal Directory.
Up Move the highlighted area one line up the screen.
Down Move the highlighted area one line down the screen.
From the first Personal Directory page: Go back to
Left/
Page Back
Page Forward Go to the next page of Personal Directory entries.
Select View Personal Directory entry information.
the previous screen.
All other Personal Directory pages: Go to the
previous page of Personal Directory entries.
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