NEC DT330 User Manual

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INT-2078 (UNIV)

ISSUE 1.0

DT310/DT330/DT710/DT730

USER GUIDE

NEC Infrontia Corporation

July, 2008

LIABILITY DISCLAIMER

NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice.

NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of Unified Solutions, Inc. and shall not be reproduced without prior written approval from NEC Unified Solutions, Inc. All brand names and product names on this document are trademarks or registered trademarks of their respective companies.

NEC Unified Solutions, Inc.

1.INTRODUCTION

General................................................................................................. 1

Face Layout.......................................................................................... 2

Keys And Parts..................................................................................... 5

Icon Display.......................................................................................... 15

Menu List.............................................................................................. 16

Simple Operation by Menu Key and Cursor Key.................................. 16

2.TERMINAL SETUP

Terminal Setup With the Up/Down Key................................................ 17

Terminal Setup With the Feature Key................................................... 18

3.BASIC OPERATION

Logout (DT700 Series Only)................................................................. 21

To Start Security Mode (DT730 Only) .................................................. 22

To Cancel Security Mode ..................................................................... 22

4.FEATURE OPERATION

ANSWERING CALLS........................................................................... 23

PLACING CALLS.................................................................................. 24

MICROPHONE CONTROL .................................................................. 27

SPEAKERPHONE CALLS.................................................................... 27

GROUP LISTEN................................................................................... 27

HOLDING CALLS................................................................................. 28

TRANSFERRING CALLS..................................................................... 28

CONFERENCE..................................................................................... 29

TABLE OF CONTENTS

CALL PARK – SYSTEM....................................................................... 29

STATION BUSY/NO ANSWER OPTIONS........................................... 30

CO/PBX DIALING OPTIONS................................................................ 33

CALL PICKUP ...................................................................................... 36

PAGING................................................................................................ 37

BACKGROUND MUSIC ....................................................................... 39

CALL FORWARDING........................................................................... 39

SELECTABLE DISPLAY MESSAGING................................................ 41

STATION RELOCATION...................................................................... 42

CODE RESTRICTION, DIAL BLOCK................................................... 42

ACCOUNT CODE ENTRY ................................................................... 43

AUTOMATIC CALL DISTRIBUTION (ACD)......................................... 44

5.DIRECTORY OPERATION

Add New Data....................................................................................... 54

Find Registered Data............................................................................ 55

Make a Call From Directory.................................................................. 57

Delete All Directory Data ...................................................................... 57

Delete Specific Directory Data.............................................................. 58

6.CALL HISTORY OPERATION

View Call History................................................................................... 60

Make a Call From Call History.............................................................. 61

Store Call History Data to Speed Dial................................................... 61

Delete Call History Data ....................................................................... 62

1. INTRODUCTION

General

This guide explains how to operate DT Series (DT310/ DT710/DT330/DT730) under the following headings.

CHAPTER 1 INTRODUCTION

Explains the configuration of this guide and contains the following information.

• Face layout of DT Series

• Keys and Parts of DT Series

• Icon Display

• Menu List

CHAPTER 2 TERMINAL SETUP

Explains the operating procedures for terminal settings of the DT Series.

CHAPTER 3 BASIC OPERATION

Explains the basic operation of DT Series.

CHAPTER 4 FEATURE OPERATION

Explains operating procedures for various Telephony Server features.

CHAPTER 5 DIRECTORY OPERATION

Explains operating procedures for Directory function.

CHAPTER 6 CALL HISTORY OPERATION

Explains operating procedures for Call History.

Tra

nsfer

Spe

aker

Recall

Feature

Answer

Mic

DT330/DT730

Face Layout

DT310/DT710 (2-button without LCD)

Feautre

Speaker

Recall

Redial

Answer

Keys And Parts

DT310/DT710 (2-Button without LCD)

Feautre

WXYZ

Speaker

Recall

Redial

Answer

Icon Display

The LCD of DT730 Series displays Desktop Icons which provide notification when events (such as missed call and voice mail) occur.

Note:

Missed Call

Voice Mail

Instant Message (Note)

DT310/DT710 Series does not support the icon display.

Icon Display

4:26 PM TUE 13 APR 2007

MIC DND

Feature Icon Description

This icon appears when there is a missed call. Once the user has checked the missed call, this icon will disappear.

This icon provides notification of incoming Voice Mail. Once the user has checked the mail, this icon will disappear.

This icon appears when the terminal receives a new instant message. Once the user has checked the message, this icon will disappear.

>>>

Feature Icon Description

Encryption (Note)

Security

Bluetooth

Cursor

This icon appears when using RTP Encryption feature.

This icon appears when the Security Key is pressed and the terminal in Security mode

This icon appears when any peripheral equipment is connected via Bluetooth. DT330 is supported.

This icon indicates the currently available direction of the Cursor Key.

Note: Currently unavailable.

Presence (Note)

This icon indicates the terminal’s presence status.

Menu List

From the Menu List, the user can use various application features such as Directory and Call History.

To Display Menu List

Press Key. The Menu List is displayed in LCD. Use Cursor Key to select desired Menu Item.

No.

1 Call History To view Call History.

2 Directory To use Directory function.

3Tool

4 Call Function Currently Not Used (grayed out).

5 Setting

6 Presence Currently Not Used (grayed out).

# Favorite

Menu Item Description

Settings to set Ring Volume, Off Hook Ring, Backlight, Headset, and Peripherals.

To set up the terminal such as ringing volume control, LCD display setting and download of Music on Hold.

By registering frequently-used features as favorite, the user can access these features with simple operation.

Terminal Config

This item is used for Configuration setting of DT Series.

Simple Operation by Menu Key and Cursor Key

By using Menu Key and Cursor Key, DT Series user can have access to Call History, Directory and terminal settings with simple operation.

As an example, the following shows the operations how to access to Directory menu.

Note:

Operation for Instant Message (IM) is currently unavailable.

Note 1: Unavailable Menu items are grayed out.

2.TERMINAL SETUP

This chapter describes operating procedures for terminal settings by the UP/DOWN key and Feature keys.

SPEAKER

Various terminal settings such as display, sounds, password, and language are also available from Menu key. For detailed information on terminal settings from

Menu key, see IP Peripheral Equipment Guide.

Terminal Setup With the Up/Down Key

To Adjust Handset Receiver Volume

Press the Up/Down key in the off-hook status or during the call.

HANDSET

To Adjust Speaker Volume

Press the Up/Down key during speakerphone operation or during the call.

To Adjust Ringer Tone

Press the Up/Down key during ringing.

RING

To Adjust LCD Contrast Press the Up/Down key in the on-hook status.

LCD

Terminal Setup With the Feature Key

To listen to the Incoming ring choices:

STEP 1: Press Speaker and Dial 711.

Microphone On/Off

LED on Mic key shows the status of the built-in microphone.

STEP 1: Press Feature and 1.

To Select Ringer Tone

DT Series has 8 kinds of ringer tones that you can select.

To Change your Extension Incoming Ring Tone

STEP 1: Press Speaker and dial 720. STEP 2: Dial 1 to set Intercom ring; Dial 2 to set Trunk

ring.

SET INCOM RING

1: INT 2: EXT

STEP 3: Dial code for the desired ring pattern (1~8).

Display below shows when INT is selected.

STEP 2: Dial 1 to listen to Intercom ring; Dial 2 to listen

to Trunk ring.

STEP 3: For Intercom Ring: Dial the code for the ring pattern you want to

hear (1-8).

TONE No.

1 2 3 4 5 6 7 8

Tone Range

High

Mid Range

Low Ring Tone 1 Ring Tone 2 Ring Tone 3 Ring Tone 4 Ring Tone 5

SET INT INCOM RING

INCOM RING 1-8:?

STEP 4: Press Speaker to hang up.

-ORFor Trunk Ring:

Dial code for the ring pattern you want to hear (Ring1-3, Melody 4-8). If you select Ring 1-3, a second screen prompts for the tone patt er n (1 -4 ).

TONE No.

1 2 3 4 5 6 7 8

Tone Range

Ring Tone 1 Ring Tone 2 Ring Tone 3

Melody 4 Melody 5 Melody 6 Melody 7 Melody 8

STEP 4: Press Speaker to hang up.

This page is for your notes.

3.BASIC OPERATION

Login (DT700 Series Only)

When login mode is activated, the following procedure is required.

Enter login code and press Set Softkey. (The station number is used as the Login code.)

Password

Cancel BK Set OK

Enter the password and press OK Softkey.

Cancel BK Set OK

If the login code is accepted, display changes to normal idle status.

101

List Dir ICM Prog

28 APR MON 8:45AM

STA 101

*****

Logout (DT700 Series Only)

Press the preassigned Logout Feature Key on the terminal.

Note: Note: Logout button is assigned by data setting at

This location is an example.

the ECP (Enterprise Communication Platform).

28 APR MON 8:45AM

101

List Dir ICM Prog

“LOGOUT?” is displayed on the LCD of the terminal.

LOGOUT ?

28 APR MON 8:45AM

101

L-OUT

Press the Logout Feature Key on the terminal again.

STA 101

To Start Security Mode (DT730 Only)

To Cancel Security Mode

Press the Lock Key on the DT730. The following message is displayed on the LCD.

Cancel OK

Press the OK Softkey to start Security Mode.

Display the Password Entry screen by either of the following operations.

• Press any key while the screen server is activated.

•Press the Lock Key while the Lock icon is displayed on the LCD.

[Password]

Passwd

DEL Cancel OK

The Lock Key LED is extinguished and Security Mode is canceled.

4.FEATURE OPERATION

ANSWERING CALLS

Ringing Calls

1. Lift the handset.

2. Start conversation.

Note:

Ringing Calls to a Second Incoming Extension/ CAR/VE Key

1. Lift the handset.

2. Start conversation.

Note 1:

Note 2: A Line key must be available to answer an

When assigning the Delayed Ringing feature, incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.

A Second Incoming Extension key must be assigned to appear and ring.

incoming outside call

2-11 MON 10:15AM

TALKING TO STA 12345

Conf

Answering Outside Calls Using the Answer Key

1. Receive outside call.

2. Press the Answer key.

3. Talk with the incoming calling party.

4. When additional outside calls are received, press the Answer key to place the current call on hold and connect the multiline terminal user to the next call.

Line 001 Ringing

List Dir ICM Prog

Line 001 00:10 Answered

Conf Rpt Save

Elapsed time

Voice Announce Calls

1. Adjust the Speaker volume as needed.

Note 3: Note 4: Press the flashing Line key or Conf key to

The second call may be placed on Hold.

return to the first call.

Note 1:

On SV8100 if MIC key is not lit the user cannot answer voice announce calls without lifting the handset.

2. Respond hands free.

Note 2:

The handset may be used any time during the conversation.

Camp-on (Call Waiting)

Receive the camp-on tone while on another call:

1. When a Camp On is set from another station, complete the present call and a Call Back will ring the station that set the Camp On.

2. When the Camp On station answers and rings the phone, lift the handset or press the Speaker key.

Off Hook Signaling

With a call in progress:

1. Receive Off-Hook signaling.

2. Press the Answer key, then converse with the second party.

PLACING CALLS

Internal Calls

1. Lift the handset.

2. Dial a station number or 0 (for attendant).

3. Voice announce after the tone burst, or wait for the ringing call to be answered.

Outside Calls

1. Lift the handset.

2. Dial the trunk access code (i.e. 9).

-OR-

Press an idle Programmable Outside Line key.

3. Dial the telephone number.

4. Converse.

2-11 MON 10:56AM

TALKING TO STA 12345

Conf

Line 001 00:15

2142622000

Conf Rpt Save Trf

Trunk Queuing

After pressing a busy Line key and receiving the trunk busy indication:

LIST MENU Redial CID

1. Dial # or press Trunk Queuing/Camp On key (Service Code 751:35).

2. Replace the handset.

Note:

When a line is available, your telephone will ring; lift the handset and place the call.

Last CO/PBX Number Redial

1. Without lifting the handset, press the Redial key.

2. To redial the last number, press #.

-OR-

Search for the desired number from the Redial List by

pressing the List Softkey and then the Redial Softkey.

3. Press the Up Arrow/Down Arrow or VOLUME UP/ VOLUME DOWN keys to search for the desired number.

4. Lift the handset or press Speaker to place the call.

Speed Dial – System/Group/Station

To dial a Station Speed Dial number:

1. Press the Speaker key.

2. Dial #7 (default Service Code).

Note:

To preselect, press a Line key in step 1 (instead of Speaker).

3. Dial the Station Speed Dial buffer number (0~9): 1 = Station Speed Dial buffer 1

2 = Station Speed Dial buffer 2 : : 0 = Station Speed Dial buffer 10

Note 1: Note 2: Unless you preselect, Trunk Group Routing

The stored number dials out.

selects the trunk for the call. The system may optionally select a specific Trunk Group for the call.

Note 3: If you have a DSS Console, you may be able to

press a DSS Console key to chain to a stored number.

To dial a Station Speed Dialing number:

1. Press the Speaker key.

Note 3: If you have a DSS Console, you may be able to

press a DSS Console key to chain to a stored number.

2. Dial #2 (default Service Code).

-OR-

Press the Redial key.

-OR-

Press the System Speed Dialing key (Service Code 751:27).

Note:

To preselect, press a Line key in step 1 (instead of pressing Speaker).

3. Dial the Station Speed Dial buffer number (Default: 000~999).

The stored number dials out.

2-13 WED 5:28PM

92142622000 NEC

Conf Rpt Save Trf

Note 1:

Initially (at default), there are 1000 System Speed Dial buffers.

Note 2: Unless you preselect, Trunk Group Routing

selects the trunk for the call. The system may optionally select a specific Trunk Group for the call.

To dial a Group Speed Dialing number:

1. Press the Speaker key.

2. Dial #4 (default Service Code).

-OR-

Press the Redial key.

-OR-

Press the Group Speed Dialing key (Service Code 751:28).

Note:

To preselect, press a Line key in step 1 (instead of pressing Speaker).

3. Dial the Group Speed Dial buffer number ( none at default).

Note 1:

Initially, there are no Group Speed Dial buffers assigned.

Note 2: Unless you preselect, Trunk Group Routing

selects the trunk for the call. The system may optionally select a specific Trunk Group for the call.

Note 3: If you have a DSS Console, you may be able to

press a DSS Console key to chain to a stored number.

MICROPHONE CONTROL

1. Press the MIC key.

2. A lit MIC LED indicates that the MIC is on.

SPEAKERPHONE CALLS

1. Press the Speaker key and the Speaker LED lights.

Note 2: You can talk to the caller through the handset.

Your coworkers hear your caller’s voice over your telephone’s speaker.

Note 3: When you press the Speaker key once, you

turn your Speakerphone on. The second press turns on Group Listen. Pressing the Speaker key a third time cancels the Group Listen feature.

2. Ensure that the MIC LED is lit.

3. Place an internal or outside call.

4. Converse.

5. Press the Speaker key to disconnect the call.

Note:

The handset may be used at any time during the conversation. To resume handsfree operation or to monitor a call, press the Speaker key (the Speaker LED lights) and replace the handset.

GROUP LISTEN

To initiate Group Listen:

1. Place or answer a call using the handset.

2. Press the Speaker key twice (do not hang up).

Note 1:

The Speaker LED flashes.

2-13 WED 5:40PM

GROUP LISTEN

Conf

HOLDING CALLS

3. Announce the call (optional).

System Hold –

With a call in progress:

1. Press Hold.

Exclusive Hold –

With a call in progress:

1. Press the Exclusive Hold key (Service Code 751:45).

Note 1:

To retrieve a held call, press the flashing Line key or ICM key (Internal calls).

Note 2: Calls on System Hold can be retrieved from

any multiline terminal with the held line appearance.

Note 3: After a prepr ogrammed time, the held call will

recall to the originating station.

2-13 WED 5:40PM

HOLD STA 12345678

InPg ExPg P/U

TRANSFERRING CALLS

4. Replace the handset.

Using Direct Station Selection (DSS) –

With a call in progress:

1. Press the Transfer key.

2. Press the programmed DSS.

3. Announce the call (optional).

4. Replace the handset.

Note 1:

If the called station is busy, replace the handset to initiate a camp-on. Unanswered camp-on calls and unscreened transfers will recall to the transferring station.

Note 2: To return to the original party, press the

flashing Line key or Conf key.

Note 3: A Programmable Function Key may be

assigned for DSS.

Note 4: To transfer a call directly to a personal voice

mailbox, dial 8 after dialing the station number.

Using Manual Dial –

With a call in progress:

1. Press the Transfer key.

2. Dial the station number.

2-13 WED 5:40PM

HOLD STA 12345678

InPg ExPg P/U

CONFERENCE

CALL PARK – SYSTEM

1. Establish an intercom or trunk call.

2. Press the Conf Softkey or the Conference key (Service Code 751:07).

3. Dial the extension you want to add.

-OR-

Access an outside call.

Note:

To get the outside call, you can either press a Line key or dial a trunk/trunk group access code.

4. When the called party answers, press the

Conference key twice.

Note:

If you cannot add additional parties to your conference, you have exceeded the system’s Conference limit.

5. Repeat steps 2~4 above to add more parties.

2-11 MON 10:56AM

TALKING TO STA 12345

Conf

To Park a call in a system orbit:

Note:

1. Press the Park key (Service Code 752: *04 + orbit).

Note:

2. Use Paging to announce the call.

3. Press the Speaker key to hang up.

Note:

You can Park intercom or trunk calls.

The Park key LED lights.

If not picked up, the call will recall you.

-OR-

1. Press the Transfer key.

2. Dial #6 and the Park orbit (01~64).

Note:

If you hear a busy tone, the orbit is busy. Try another orbit.

3. Use Paging to announce the call.

4. Press the Speaker key to hang up.

Note:

If not picked up, the call will recall you.

ICM DIAL

AnHd Dir

CONF

PARK HOLD

Park No. Dial

To pick up a Parked call:

1. Lift the handset.

2. Press the Park key (Service Code 752: *04 + orbit).

-OR-

1. Press the Speaker key.

2. Dial *6 and the Park orbit (01~64).

ANS HOLD

Park No. Dial

Note 1:

If the unavailable extension was unanswered (not busy), the Callback goes through after your co-worker uses their telephone for the first time.

Note 2: If you have Callback Automatic Answer, you

automatically place a call to the formerly busy extension when you lift the handset. If you do not have Callback Automatic Answer, you must press the ringing line appearance to place the call.

To cancel a Callback:

1. Press the idle Speaker key and dial 770.

-OR-

STATION BUSY/NO ANSWER OPTIONS

Callback

To place a callback:

1. Call an unavailable (busy or unanswered) extension.

2. Dial # or press the Callback key (Service Code 751:35).

3. Hang up.

4. Lift the handset when the busy extension calls you back.

Press the Camp-On key (Service Code 751:35).

2-14 THU 3:15PM

CAMP-ON STA 12345678

Message Waiting

To leave a Message Waiting:

1. Call a busy or unanswered extension.

2. Dial 0 or press the Message Waiting key (Service Code 751:38).

Note:

If the called extension does not answer, dial 0 or press your Message Waiting key to automatically leave a message.

To cancel all your Messages Waiting:

Note:

This includes messages you have left for other extensions and messages other extensions have left for you.

3. Hang up.

2-14 THU 3:15PM

MSG >>> STA 12345678

To answer a Message Waiting:

Note:

When you have a message, your Message Waiting LED flashes.

1. Press the Speaker key and dial *0.

-OR-

Press the MW softkey or Message Waiting key (Service Code 751:38).

2-14 THU 3:15PM

12345678 STA 12345678

MW Menu

1. Press the Speaker key.

2. Dial 773.

3. Hang up. To cancel the Messages Waiting you have left at a

specific extension:

1. Press the Speaker key.

2. Dial 771.

3. Dial the number of the extension you do not want to have your messages.

4. Hang up.

-OR-

Press the Cncl Softkey.

MW from STA 12345678

Call Cncl

Tone Override

Department Step Call

To send off hook signals to an extension busy on a call:

Note:

Your extension may send off hook signals automatically.

1. Dial *.

-OR-

Dial 709.

2. Press the Off Hook Signaling key (Service Code 751:33).

Note 1: Note 2: The called extension hears Call Alert

You hear Ring Busy Tone.

Notification.

To answer Tone Override:

1. Receive Tone Override.

2. Press the Hold key and talk with the party.

2-14 THU 3:15PM

CALLING STA 12345678 Voice MW

To make a Step Call:

1. Place a call to a busy Department Group member.

-OR-

Place a call to a Department Group pilot number.

2. Dial Department Step Code (2) to call the next available Department Group member.

3. Repeat step 2 to call other Department Group members.

Voice Over

To initiate a Voice Over to a busy extension:

1. Press the Voice Over key (Service Code 751:48).

-OR-

Dial 6.

Note:

Y o u hear an alert tone and the Voice Over key flashes. You can talk to the called party after the alert tone ends.

To respond to a Voice Over alert tone to your extension:

Note:

You can only respond if you have a Voice Over key.

PREVIEW SAVED NUMBER

List Dir ICM Prog

1. Press the Voice Over key (Service Code 751:48).

Note:

The Voice Over key lights steadily (green) and you can talk to the interrupting party.

To return to your original call:

1. Press the Voice Over key.

Note 1:

Your Voice Over key flashes red when you are talking to your original call.

CO/PBX DIALING OPTIONS

Save Number Dialed

To save the outside number you just dialed (up to 24 digits).

Note:

1. Press the Save Number Dialed key (Service Code

To redial a saved number:

Use this feature before hanging up.

751:30).

Note:

The stored number dials out.

-OR-

1. Press the Speaker key.

2. Dial 715.

Note 1:

Save Number Dialed automatically selects a trunk from the same group as your original call.

Note 2: The stored number dials out.

Memo Dial

To store a number while you are on a call:

1. While on a call, press the Memo Dial key (Service Code 751:31).

2. Dial the number you want to store.

3. Press the Memo Dial key again and continue with the conversation.

1. Press an idle trunk line key.

Note:

2. Press the Save Number Dialed key (Service Code

This selects a specific trunk for the call.

751:30).

To call a stored Memo Dial number:

Repeat Redial

1. Do not lift the handset.

2. Press the Memo Dial key (Service Code 751:31).

3. Press the Speaker key.

-OR-

Press a configured Line key.

Note:

To check to see the stored Memo Dial number:

1. Do not lift the handset.

2. Press the Memo Dial key (Service Code 751:31).

Note:

3. Press Exit to return to the main LCD screen. To cancel (erase) a stored Memo Dial number:

The stored number dials out.

MEMO DIAL

CONF

The stored number displays.

To use Repeat Redial (if the outside party you call is unavailable or busy):

1. Place a trunk call.

Note:

2. Press the Feature + Redial keys.

Listen for busy tone or Ring-No Answer.

-OR-

Press the Repeat Redial key (Service Code 751:29).

Note:

The Repeat Redial key lights while you wait for the system to redial.

3. Press the Speaker key to hang up.

Note 1: Note 2: System programming determines the waiting

The system periodically redials the call.

time and the number of redial attempts.

4. Lift the handset when the called party answers.

Note:

When using trunks with answer supervision, the Repeat Redial feature automatically cancels.

1. Press the Speaker key.

2. Press the Memo Dial key (Service Code 751:31).

Line 001 00:27 Repeat Dial Conf Rpt Save

To cancel Repeat Redial:

1. Press the Feature key.

2. Press the Redial key.

-OR-

1. Press the Call History key (Service Code 751:08) or press the LIST Softkey and CID.

Note:

2. Press the Arrow Down Softkey to scroll through the

The last addition to the list is displayed.

list of numbers in memory.

Press the Repeat Redial key (Service Code 751:29).

2-14 THU 3:15PM

Cancel Repeat Dial

List Dir ICM Prog

Caller ID

Answer

Receive incoming ringing or a transferred outside call:

1. Review the telephone display for the calling party’s name or number.

2. Answer the call accordingly.

Temporary Memory

An unanswered call will cause the Call History key (Service Code 751:08) to flash, indicating a new call has been placed in the temporary memory. If enabled in programming, the telephone’s display will show:

“Check List”.

3. Press the DEL Softkey to delete the entry and scroll to the next entry.

4. The Call History key will remain on as long as entries remain in memory.

5. To place a call back to a number in the temporary memory list, with the number to be dialed displayed, press a Line or the Speaker key.

Note:

The outgoing call is placed.

2-14 THU 4:32PM

12345678

Conf Dir ICM Prog

LIST MENU

Redial CID

Line 001 NEC America 2142622000

Conf Dir ICM Prog

CALL PICKUP

Group Call Pickup

To answer a call ringing another telephone in your Pickup Group:

1. Pick up the handset or press the Speaker key.

To answer a call ringing a telephone in another Pickup Group when you do not know the group number:

1. Pick up the handset or press the Speaker key.

2. Press the Group Call Pickup key (Service Code 751:25).

2. Press the Group Call Pickup key (Service Code 751:24).

-OR-

Dial 756 or *#.

Note:

Service Code *# can pick up any call in the group, plus any Ring Group calls. Service Code 756 cannot pick up Ring Group calls.

2-14 THU 4:32PM

Call P/U STA 87654321

Conf

-OR-

Dial 769. To answer a call ringing a telephone in another Pickup

Group when you know the Group Number:

1. Pick up the handset or press the Speaker key.

2. Press the Group Call Pickup key (Service Code 751:26 + group).

-OR-

Dial 768 and the group number (0~9 or 00~64).

2-14 THU 4:32PM

Group No.

Directed Call Pickup

To use Directed Call Pickup to intercept a call to a coworker’s extension:

1. Pick up the handset or press the Speaker key.

PAGING

To make an Internal Page announcement:

1. Press the zone’s Internal Paging key [Service Code 751:21, 01~64 for zones (00 for All Call)].

2. Dial **.

3. Dial the number of extension whose call you want to intercept.

Note:

If more than one call is coming in, the system sets the priority for which call it answers first.

2-14 THU 4:32PM

ICM DIAL 12345678

2-14 THU 4:20PM TALKING TO STA 12345678 Conf

-OR-

1. Press the Speaker key or lift the handset.

2. Dial 701 and the Paging Zone number (0~9 or 00~64).

Note:

3. Dial *1 and the Combined Paging Group code 1~8

Note:

Dialing 0 or 00 calls All Call Internal Paging.

or 0 (for Internal/External All Call).

The display indicates the Combined Paging as an External Page.

Note: If the Internal Page Zone is busy or if ther e are

no extensions in a page group, the page will be announced as an External Page only.

2-14 THU 4:32PM

GROUP No.

2-14 THU 4:32PM

PAGE EXT GROUP

4. Make an announcement.

-OR-

5. Press the Speaker key to hang up. To Page an External Zone:

1. Press the External Paging key (Service Code 751:19 for External Paging zones or 20 for External All Call Paging).

2. Make the announcement.

-OR-

1. Press the Speaker key or pick up the handset.

-OR-

2. Dial 703 and the External Paging Zone code (1~8 or 0 for All Call).

2-14 THU 4:20PM

ZONE

2-14 THU 4:20PM

PAGE EXT Group

Dial *1 and the Combined Paging Group code (1~8 or

0 for Internal/External All Call).

Note:

The display indicates the Combined Paging as an External Page.

Note: If the Internal Page Zone is busy or if ther e are

no extensions in a page group, the page will be announced as an External Page only.

3. Make the announcement.

Meet Me Answer

To join a Meet Me Internal Page:

1. Press the Speaker key or pick up the handset.

2. Dial 763 (if your extension is in the zone called).

-OR-

Dial 764 and the zone number (if your extension is not

in the zone called).

-OR-

Press the Meet Me Conference/Paging Pickup key

(Service Code 751:23) if your extension is in the zone called.

Note:

You connect to the other party.

To join a Meet Me External Page:

-OR-

1. Press the Speaker key or pick up the handset.

2. Dial 765.

3. Dial the announced External Paging Zone (0~8).

Note:

You connect to the other party.

BACKGROUND MUSIC

To turn Background Music on or off:

1. Press the Speaker key.

2. Dial 725.

3. Press the Speaker key to hang up.

2-14 THU 4:20PM

B.G.M. ON

CALL FORWARDING

All Calls (CF/A)

Press the Call Forwarding Programmable Function Key (Service Code 751:10).

CF-ALL

1:SET 0:CANCEL

3. Dial 1 (Set) .

CF-ALL

4. Dial the destination extension or off-premise number.

CF-ALL 92142622000

6. Press the Speaker key or hang up.

Note:

Your Call Forwarding Programmable Function Key lights.

To set Call Forward – Immediate at a forwarding station:

1. Pick up the handset or press the Speaker key.

2. Dial the Call Forward – Immediate Service Code (default: 741).

To cancel Call Forward – Immediate at a forwarding station:

1. Pick up the handset or press the Speaker key.

2. Dial the Call Forward – Immediate Service Code (default: 741).

-OR-

Press the Call Forwarding Programmable Function Key (Service Code 751:10).

4. Dial the destination extension or off-premise number.

5. Press the Speaker key or hang up.

3. Dial 0.

4. Press the Speaker key or hang up.

Note:

Your Call Forwarding Programmable Function Key goes off.

Call Forwarding Busy/No Answer (B/NA)

To set Call Forward – Busy/No Answer at a forwarding station:

1. Pick up the handset or press the Speaker key.

2. Dial the Call Forward – Busy/No Answer Service

Code (default: 744).

-OR-

Press the Call Forwarding Programmable Function Key (Service Code 751:13).

CF-BNA

1:SET 0:CANCEL

CF-BNA

12345678

To cancel Call Forward – Busy/No Answer at a forwarding station:

1. Pick up the handset or press the Speaker key.

2. Dial the Call Forward – Busy/No Answer Service

Code (default: 744).

-OR-

Press the Call Forwarding Programmable Function Key (Service Code 751:13).

3. Dial 0 (Cancel).

4. Press the Speaker key or hang up.

To set Call Forward – Both Ring at a forwarding st ation:

1. Pick up the handset or press the Speaker key.

2. Dial the Call Forward – Both Ring Service Code (default: 745).

-OR-

Press the Call Forwarding Programmable Function Key (Service Code 751:14).

3. Dial 1 (Set).

4. Dial the destination extension number.

CF-Both Ring

12345678

To cancel Call Forward – Both Ring at a forwarding station:

1. Pick up the handset or press the Speaker key.

3. Use VOL UP or VOL DOWN keys to scroll through the messages.

4. For messages 1~8 and 10, enter digits to append the message, if needed.

Note:

You can append messages 1~8 and 10 with digits (e.g. the time when you get back). You enter the time in 24-hour format.

2. Dial the Call Forward – Both Ring Service Code (default: 745).

-OR-

Press the Call Forwarding Programmable Function Key (Service Code 751:14).

3. Dial 0 (Cancel).

4. Press the Speaker key or hang up.

SELECTABLE DISPLAY MESSAGING

To select a message:

1. Press the Speaker key.

2. Press the Text Message key (Service Code 751:18 + 01~20).

IN MEETING UNTIL 08:48

STA 12345678

List Dir ICM Prog

No. Message Change “#” to:

1 IN MEETING UNTIL ##:##

2 MEETING ROOM - #######

3 COME BACK ##:## Time (when returning) 4 PLEASE CALL ########### 11 digits (Tel. No.) 5 BUSY CALL AFTER ##:## Time (when returning) 6 OUT FOR LUNCH BACK ##:## Time (when returning) 7 BUSINESS TRIP BACK ##:## Date (when returning)

8 BUSINESS TRIP ##########

9 GONE FOR THE DAY 10 ON VACATION UNTIL ##:## Date ( when returning) 11~20 MESSAGE 11~20

Time (when meeting is done)

Room name or extension

10 digits (where reached)

5. Press Speaker to hang up.

Note:

Intercom calls to extensions with Selectable Display Messaging set will receive a DND signal and receive the display message on their telephone’s display instead of ringing the display.

Note: To allow calls to ring through and have the

message displayed on the calling extension’s display, cancel DND by pr essing the DND key + 0 (DND key (Service Code 751: Code 03).

To cancel a message:

1. Press the Speaker key.

2. Press the Text Message key (Service Code 751:18+).

6. Press the Speaker key twice.

CODE RESTRICTION, DIAL BLOCK

To set Dial Block:

1. Press the Speaker key.

2. Dial 600 (default).

3. Dial the 4-digit Dial Block Code (user defined).

3. Press Speaker to hang up.

2-14 THU 4:20PM

CANCEL

STATION RELOCATION

To exchange two terminals:

1. Pick up the handset or press the Speaker key.

2. Dial the Extension Data Swap Service Code – not assigned at default.

3. Dial the Extension Data Swap Password – not assigned at default.

4. Dial the extension to be swapped with or relocated to.

5. When successfully completed, a confirmation tone will be heard and the display will show “completed”.

4. Dial 1.

Note:

5. Press the Speaker key to hang up. To release Dial Block:

1. Press the Speaker key.

2. Dial 600.

3. Dial the 4-Digit Block Code.

4. Dial 0.

Note:

5. Press the Speaker key to hang up.

Note:

The confirmation tone is heard.

At default, Dial Block restriction Class per Extension is denied.

ACCOUNT CODE ENTRY

To enter an Account Code any time while on a trunk call:

The outside caller cannot hear the Account Code digits you enter. You can use this procedure if your system has Optional Account Codes enabled. Y ou may also be able to use this procedure for incoming calls.

1. Dial *.

To enter an Account Code before dialing the outside number:

If your system has Forced Account Codes, you must use this procedure. If it has Verified Account Codes, you can use this procedure instead of letting the system prompt you for your Account Code. You may also use this procedure if your system has Optional Account Codes. If your system has Verified Account Codes enabled, be sure to choose a code programmed into your Verified Account Code list.

-OR-

Press your Account Code key (Service Code 751:Code 50).

2. Dial your Account Code (1~16 digits, using 0~9 and #).

LINE 001 Enter Account Code

Conf Rpt Sav Trf

Note:

If Account Codes are hidden, each digit you dial shows as a “*” character on the telephone’s display.

3. Dial *.

-OR-

Press your Account Code key (Service Code 751:Code 50).

1. Access trunk for outside call.

Note:

You can access a trunk by pressing a Line key or dialing a code (except 9).

2. Dial *.

-OR-

Press your Account Code key (Service Code

751:Code 50).

3. Dial your Account Code (1~16 digits, using 0~9 and #).

Note:

If you make an incorrect entry, your system may automatically alert the operator. If Ac count Codes are hidden, each digit you dial will show as a “*” character on the telephone’s display.

4. Dial *.

Display after Agent login

-OR-

5. Dial the number you want to call.

Note:

If you hear “stutter” dial tone after dial the number, ARS is requesting that you enter an Automatic Route Selection Authorization Code.

AUTOMATIC CALL DISTRIBUTION (ACD)

Agent Log In

To log in:

1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).

-OR-

Press the Speaker key and dial the Log In Service Code (Default *5).

2. Dial the log in code (up to 20 digits).

Note:

This step is not required if the ID code is disabled.

Display before Agent login

Group G:01

12345678 STA 12345678

Agent Log Out display

ACD LOGOUT?

(1:Yes; 0:No)

AIC Agent Log In

To log in:

1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).

-OR-

Press the Speaker key and dial the AIC Log In service code – not assigned at default.

2. Dial the log in code (up to 20 digits).

Note:

This step is not required if the ID code is disabled.

3. Dial the Agent Identity Code (AIC – up to four digits).

Input AIC

WAIT ACD LOGIN G:01

12345678 STA 12345678

List Dir ICM Prog

Note: The ACD LOG IN/LOG OUT key lights.

Display before Agent login

2-15 FRI 11:02PM 12345678 STA 12345678

List Dir ICM Prog

To log out (for single or multiple agent AIC log In):

Note: All AIC log in become logged out.

1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10) + 1 to accept.

2. Press the Speaker key and dial the AIC Log In service code – not assigned at default.

Display after Agent login

2-15 FRI 11:02PM

12345678 Login

List Dir ICM Prog

Multiple AIC Agent Log In

To log in:

1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).

- OR –

Press the Speaker key and dial the AIC Log In service code -not assigned at default.

2. Dial 0 to cancel the log out option.

3. Dial the Agent Identity Code (AIC) (up to four digits).

Note:

The ACD LOG IN/LOG OUT key lights.

Note:

The ACD LOG IN/LOG OUT key goes out.

Rest Mode

To set the manual Rest Mode:

1. From an idle state, press the ACD Rest Mode key (Service Code 752: *13).

Note:

The ACD Rest Mode key lights. If the Rest Mode

key is pressed while the agent is on an active call, the key will flash until the agent hangs up.

This operation is not available for the System Supervisor.

Group No: 01 12345678 OFF DUTY

List Dir ICM Prog

4. Repeat steps 3 and 4, if more log ins are required.

To cancel the manual Rest Mode:

1. Press the ACD Rest Mode key (Service Code 752: *13).

Note:

The ACD Rest Mode key light goes off.

2. Press Volume Up and Volume Down to scroll through the Queue Status Displays of all the ACD Groups.

3. Press the CLEAR key to return the telephone to an idle state.

Queue Status Display

When Logged Into ACD Group:

1. From an idle state, press the Queue S tatus Dis play key (Service Code 752: *19).

Group No: 01 0---- ---- ---- ---- - 00: 05

List Dir ICM Prog

Note:

The display indicates the number of calls in queue, the trunk name, and the length of time the call has been waiting.

Note: When the Queue S tatus Display key is pressed,

the queue status of the extension’s group is displayed. When the extension is not in an ACD group, the Queue Status of group 1 is displayed instead.

Note: When an agent logs in using an AIC code, the

Queue Status of the default ACD group is displayed.

When Logged Out of ACD Group: When ACD agents are logged out and a call is placed

into the ACD queue, the telephones of the logged out agents will display the Queue Status and hear the alarm according to the settings defined in system programming. Pressing the Queue Status Display key will return the telephone to idle until the timer expires again.

Answering a Call Using a Headset

1. Press the Headset key to answer.

2. Converse.

3. Press the Headset key to hang up.

Using the Headset with Automatic Answer for ACD Agents:

1. With the multiline terminal in an idle state, press the Feature key.

2. Press the HEADSET key (Service Code 751: 05).

Note: The Headset key blinks when Automatic Headset is

activated.

Note: To cancel Automatic Headset, repeat these steps.

Station Speed Dial – Dial Access

To store a Station Speed Dialing number (display telephones only):

1. Press the Speaker key.

2. Dial 755.

3. Dial the Station Speed Dial buffer number to be programmed (0~9).

1 = Station Speed Dial buffer 1 2 = Station Speed Dial buffer 2 : : 0 = Station Speed Dial buffer 10

4. Dial the Access Code (e.g., 9) – if required.

5. Dial telephone number you want to store (up to 24 digits).

Note: Valid entries are 0~9, # and *. To enter a pause,

press MIC. To store a Flash, press Recall.

6. Press Hold.

7. Enter the name associated with the Speed Dialing number (display telephones only):

8. Press Hold.

Use this

keypad

digit....

1 Enter characters:

2 Enter characters: A-C, a-c 2 3 Enter characters: D-F, d-f, 3 4 Enter characters: G-I, g-I, 4 5 Enter characters: J-L, j-l, 5 6 Enter characters: M-O, m-o, 6 7 Enter characters: P-S, p-s, 7 8 Enter characters: T-V, t-v,8 9 Enter characters: W-Z, w-z,9 0 Enter characters:

* Enter characters:

# # = Accepts an entry (only required if

Conf Clears all the entries from the point of

Exit Clears all the entries from the point of

Key for Entering Names

When you want to....

1 @ [ ¥ ] ^ _ ` { | } Æ

0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü á å è

+ , - . / : ; < = > ? B E ó S ¢ £

two letters on the same key are needed – ex: TOM). Pressing # again = Space.

the flashing cursor and to the right (used when entering the Name).

the flashing cursor and to the right (used when entering the Number, this clears both the number and name).

¨ Á À Â Ã Ç É Ê ì ó

9. Press the Speaker key to hang up.

Line Keys/Programmable Function Keys

The following functions can be assigned to Line Keys if allowed by Class of Service.

To Program a Line key as a Programmable Function Key:

1. Press the Speaker key.

2. Dial Service Code 751.

3. Press the Line Key to be programmed.

4. Dial the code for the desired feature plus additional data if required.

5. Press Speaker to hang up.

Note 1:

Service Code 00 will erase the function from the key.

Note 2: In some cases, the Hold key needs to be

pressed before pressing the Speaker key.

Function

Number

00 Not Defined

02 03 DND Key

04 BGM (ON/OFF) 05 Headset 06 Transfer Key 07 Conference Key

14 15 Follow Me

16 --Not Used-17 --Not Used--

Function Additional Data

DSS / OneTouch

Microphone Key (ON/OFF)

Incoming Call Log

Day/Night Mode Switch

Call Forward – Immediate

Call ForwardBusy

Call Forward – No Answer

Call Forward – Busy/No Answer

Call Forward – Both ring

Extension number or any numbers (up to 24 digits). Press HOLD to write.

Mode Number (1-8)

Function

Number

23 24 Call Pickup 25

28 29 Repeat Redial 30 31 Memo Dial 32

Function Additional Data

Text Message Setup

External Group Paging

External All Call Paging

Internal Group Paging

Internal All Call Paging

Meet-Me Answer to Internal Paging

Call Pickup for Another Group

Call Pickup for Specified Group

Speed Dial – Common / Private

Speed Dial – Group

Saved Number Redial

Meet – Me Conference

Override (OffHook Signaling)

Message Numbers (01-20) External Paging Number

(1-8)

Internal Paging Number (01-64)

Call Pickup Group Number

Speed Dial Number (Common / Private)

Speed Dial number (Group)

Function

Number

34 Break – In 35 Camp On 36 Ste p Ca ll

37 38 Message Waiting

39 Room Monitoring

41 Buzzer Extension Number 42 43 Series Call

44 Common Hold 45 Exclusive

47 48 Voice Over Extension Number 49 Call Redirect 50 Account Code 51

Function Additional Data

DND / FWD Override Call

Handset Transmission Cutoff

Boss – Secretary Call

Department Group Log Out

Reverse Voice over

General Purpose Relay

Automatic Answer with Delay Message Setup

Extension Number

Extension Number or Voice Mail Number

Relay No (0, 1-8)

Function

Number

Automatic

61 --Not Used-62 --Not Used--

64 --Not Used-65 --Not Used-66 CTI

Answer with Delay Message Start

External Call Forward by Door Box

Extension Name Change

General Purpose LED Operation

General Purpose LED Indication

Automatic Transfer at Department Group Call

Delayed Transfer at Department Group Call

DND at Department Group Call

Outgoing Call Without Caller ID (ISDN)

Function Additional Data

Extension Group Number (1-8 or 01-64)

Function

Number

67 --Not Used-68 --Not Used-69 --Not Used-70 --Not Used-71 --Not Used--

72 73 Keypad Hold Key 74

75 76 --Not Used-77

80 Tandem Ringing

Function Additional Data

Keypad Facility Key

Keypad RETRIEVE Key

Keypad Conference Key

Voice Mail (InSkin)

Conversation Recording – Voice Mail

Automated Attendant (InSkin)

Automatic Transfer to Transfer Key

Dterm IP Call Log

Extension Number or Pilot Number

1=Set 0=Cancel Extension Number to Tandem Ring

Trunk Line No. (001-200)

Function

Number

84 Drop Key 85 Directory Dialing

86 87 Caller ID Refu se 88 89 --Not Used--

90 --Not Used-91 94 Call Attendant

Function Additional Data

Conversation Recording Function (VMSU)

Private Call Refuse

Dial-In Mode Switching

Live Recording Key

97: Doorphone

(1-8:Doorphone No.)

0=Pause 1=Re-recording 2=Address 3=Erase 4=Urgent Page

This page is for your notes.

5.DIRECTORY OPERATION

This chapter explains about the Directory function of DT Series. By using Directory function, the user can make a call with simple operation.

Directory function can register up to 500 records. The user can add/view/edit/delete these records.

• Add New Data

• Find Registered Data

• Make a Call From Directory

• Delete All Directory Data

• Delete Specific Directory Data

Add New Data

STEP 1: Press Menu key. The menu screen is

displayed in LCD.

STEP 2: Select 2. Directory by using Cursor Key,

Digit Key (2) or Softkey. (DT7XX menu shown)

[Directory]

Personal

STEP 3: Select 1. REGIST by using Cursor Key, Digit

Key (1) or Softkey.

[Directory]

STEP 5: Enter a name or telephone number to be

registered in the directory using the dial pad.

STEP 6: After entering the name or telephone, press

the Hold key.

STEP 7: The following list appears. Select a desired

group by entering a number.

STEP 8: Enter the telephone number as indicated in

the display and press the Hold key.

STEP 9: Enter a desired Memo ry ID.

STEP 4: Select Name or Telephone Number by using

Alpha or Num Softkey to toggle between the two.

[Directory]

STEP 10: After entering the Memory ID, the display

goes back to the main directory screen. Press exit to go back to the main screen.

Find Registered Data

STEP 1: Press Menu Key. The menu screen is

displayed in the LCD. (DT7XX menu shown)

STEP 4: Select a search method from the following

list.

Search Method Description

STEP 2: Select 2. Search by using Cursor Key, Digit

Key (1) or Softkey.

STEP 3: Select MENU to search.

Note:

The display will show No TELBK Data if there are no entries to review.

1. Name

2. Group

3. Tel Number

4. Memory ID

STEP 5: The following is an example when NAME,

GRP, NUM, and MEM are selected as a search.

Search data from the name list registered in the directory.

Display the lists registered to each group (01~20 groups).

Search data from the telephone number list registered in the directory.

Search data from the memory number registered in the directory.

Make a Call From Directory

Delete All Directory Data

STEP 1: Display the detailed data for a target party

(see Find Registered Data).

[Detail]

Name:Abe Shintaro

The following display is an example of dial by name.

[Detail]

Name:Abe Shintaro

STEP 2: Lift handset, press the Speaker key or press

the Dial Softkey while displaying the detailed data for target party on LCD.

Note:

If multiple telephone numbers are assigned into a target party, a call is made to the first telephone number.

STEP 1: Display the main directory screen.

[Detail]

Name:Abe Shintaro

STEP 2: To delete all the registered data, press the

Enter Key or 4: Softkey to delete all the data. Below is a sample display of a deleted number.

[Detail]

Name:Abe Shintaro

STEP 3: After 4-digit password is entered, display

asks if you want to delete all the Directory data. To delete, press Yes.

STEP 4: After the appropriate Directory data is

deleted, the display changes as follows:

[Detail]

Name:Abe Shintaro

Delete Specific Directory Data

STEP 1: Display the detailed data for a target party

(see Find Registered Data).

STEP 2: Press Menu Key. The display changes as

follows:

[Directory]

Select a search method to be deleted. Select one by using the Cursor key or Softkey. The example below displays a specific group deleted. Select Group 01.

[Directory]

STEP 3: Select 1: NEC.

[Directory]

STEP 5: After the appropriate Directory data is

deleted, the following display appears:

[Directory]

STEP 6: The following confirmation message appears.

[Directory]

STEP 4: Press the DEL Softkey to delete the

appropriate Directory data.

6.CALL HISTORY OPERATION

This chapter explains about the Call History function of DT Series. By using the Call History function, the user can make a call with a simple operation.

The Incoming Call History can register up to 50 recor ds. The Outgoing Call History can resister up to 10 records.

• View Call History

• Make a Call From Call History

• Store Call History Data to Speed Dial

• Delete Call History Data

View Call History

STEP 1: Press Menu Key. The menu screen is

displayed in the LCD.

STEP 2: Select 1. History by using Cursor Key, Digit

Key (1) or Softkey. (DT7XX menu shown)

STEP 4: The detailed information of the last call is

displayed.

STEP 3: Select an item from the following histories, by

using the Softkey.

In this example, 1. CID is selected.

Note:

Use the Cursor key to display the next/former records.

Note: If no history data is saved, “LIST END” will

be displayed on LCD.

Make a Call From Call History

STEP 1: Display the Call History data of the target

telephone number referring to Make a Call from Call History. The following is an example when the history of Caller ID is displayed.

[Missed]

Ken Kobus Tel:7205

STEP 2: Lift the handset, press the Speaker key while

displaying the call history information for the target telephone number on the LCD.

Note:

While the call history data is displayed, the user cannot make a call by dialing a telephone number.

Store Call History Data to Speed Dial

STEP 1: Display the Call History data of the target

telephone number (see Make a Call From

Call History). The following is an example

when the history of a call is displayed.

STEP 2: Press the Store Softkey while displaying the

call history information for the target telephone number. The display changes as follows:

STEP 3: Select STA to store in a Speed Dial bin or

select SPD to store in a System Speed Dial bin. Select TELBK to store in a Telephone Book.

Delete Call History Data

STEP 1: Press the Menu key. The menu screen is

displayed in the LCD.

STEP 2: Select 1. Call History by using the Cursor

Key, Digit Key (1), or Softkey. (DT7XX menu shown)

[Menu]

STEP 5: Select One to delete a single call or All to

delete all call history.

STEP 3: Select CID Softkey. STEP 4: Select DEL Softkey.

NEC DT330 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Notice

TABLE OF CONTENTS

1. INTRODUCTION

General

Face Layout

Keys And Parts

Icon Display

Menu List

Simple Operation by Menu Key and Cursor Key

2.TERMINAL SETUP

Terminal Setup With the Up/Down Key

To Adjust Handset Receiver Volume

To Adjust Speaker Volume

To Adjust Ringer Tone

Terminal Setup With the Feature Key

To listen to the Incoming ring choices:

Microphone On/Off

To Select Ringer Tone

To Change your Extension Incoming Ring Tone

3.BASIC OPERATION

Login (DT700 Series Only)

Logout (DT700 Series Only)

To Start Security Mode (DT730 Only)

To Cancel Security Mode

4.FEATURE OPERATION

ANSWERING CALLS

Ringing Calls

Ringing Calls to a Second Incoming Extension/ CAR/VE Key

Answering Outside Calls Using the Answer Key

Voice Announce Calls

Camp-on (Call Waiting)

Off Hook Signaling

PLACING CALLS

Internal Calls

Outside Calls

Trunk Queuing

Last CO/PBX Number Redial

MICROPHONE CONTROL

SPEAKERPHONE CALLS

GROUP LISTEN

HOLDING CALLS

TRANSFERRING CALLS

CONFERENCE

STATION BUSY/NO ANSWER OPTIONS

Callback

Message Waiting

Tone Override

Department Step Call

Voice Over

CO/PBX DIALING OPTIONS

Save Number Dialed

Memo Dial

Repeat Redial

Caller ID

CALL PICKUP

Group Call Pickup

Directed Call Pickup

PAGING

Meet Me Answer

BACKGROUND MUSIC

CALL FORWARDING

All Calls (CF/A)

Call Forwarding Busy/No Answer (B/NA)

SELECTABLE DISPLAY MESSAGING

CODE RESTRICTION, DIAL BLOCK

STATION RELOCATION

ACCOUNT CODE ENTRY

AUTOMATIC CALL DISTRIBUTION (ACD)

Agent Log In

AIC Agent Log In

Multiple AIC Agent Log In

Rest Mode

Queue Status Display

Answering a Call Using a Headset

Using the Headset with Automatic Answer for ACD Agents:

Line Keys/Programmable Function Keys