CVEX4270B
Table of contents
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JENN-AIR
®
20", 30" AND 45" (50.8 CM, 76.2 CM
AND 114.3 CM) ELECTRIC DOWNDRAFT
COOKTOP
TABLE DE CUISSON ÉLECTRIQUE À ASPIRATION
PAR LE BAS JENN-AIR
®
DE
20", 30" ET 45" (50,8 CM, 76,2 CM ET 114,3 CM)
Use & Care Guide
For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:
1-800-JennAir (1-800-536-6247) or visit our website at www.jennair.com.
In Canada, call: 11-800-536-6247, or visit our website at www.jennair.ca.
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installation ou service, composez le 1-800-536-6247 ou visitez notre site web à www.jennair.ca.
Table of Contents/Table des matières................... 2
W10421936B
IMPORTANT: READ AND SAVE THESE INSTRUCTIONS.
FOR RESIDENTIAL USE ONLY.
IMPORTANT : LIRE ET CONSERVER CES INSTRUCTIONS.
POUR UTILISATION RÉSIDENTIELLE UNIQUEMENT.
2
TABLE OF CONTENTS
COOKTOP SAFETY........................................................................2
PARTS AND FEATURES................................................................4
COOKTOP USE ..............................................................................4
Cooktop Controls.........................................................................4
Cooktop Cartridge .......................................................................5
Install Grill.....................................................................................5
Ceramic Glass..............................................................................6
Coil Elements and Burner Bowls .................................................6
Grill Use........................................................................................6
Downdraft Ventilation System .....................................................7
Home Canning .............................................................................7
Cookware .....................................................................................8
COOKTOP CARE............................................................................8
General Cleaning..........................................................................8
TROUBLESHOOTING ..................................................................10
ASSISTANCE OR SERVICE.........................................................10
In the U.S.A. ...............................................................................10
Accessories ..............................................................................11
In Canada ...................................................................................11
WARRANTY ..................................................................................12
TABLE DES MATIÈRES
SÉCURITÉ DE LA TABLE DE CUISSON ....................................13
PIÈCES ET CARACTÉRISTIQUES ..............................................15
UTILISATION DE LA TABLE DE CUISSON................................16
Commandes de la table de cuisson ..........................................16
Module amovible pour table de cuisson....................................16
Installation du gril .......................................................................17
Vitrocéramique ...........................................................................17
Éléments en spirale et cuvettes de brûleur................................18
Utilisation du gril.........................................................................18
Système de ventilation avec aspiration par le bas ....................19
Mise en conserve à la maison....................................................19
Ustensiles de cuisson ................................................................20
ENTRETIEN DE LA TABLE DE CUISSON ..................................20
Nettoyage général ......................................................................20
DÉPANNAGE.................................................................................22
ASSISTANCE OU SERVICE.........................................................22
Accessoires...............................................................................22
Au Canada..................................................................................23
GARANTIE.....................................................................................23
COOKTOP SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
3
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock,
injury to persons, or damage when using the cooktop, follow
basic precautions, including the following:
■ CAUTION: Do not store items of interest to children in
cabinets above a cooktop – Children climbing on the
cooktop to reach items could be seriously injured.
■ Proper Installation – Be sure your cooktop is properly
installed and grounded by a qualified technician.
■ Never Use Your Cooktop for Warming or Heating the
Room.
■ Do Not Leave Children Alone – Children should not be left
alone or unattended in area where cooktop is in use. They
should never be allowed to sit or stand on any part of the
cooktop.
■ Wear Proper Apparel – Loose-fitting or hanging garments
should never be worn while using the cooktop.
■ User Servicing – Do not repair or replace any part of the
cooktop unless specifically recommended in the manual. All
other servicing should be referred to a qualified technician.
■ Storage on Cooktop – Flammable materials should not be
stored near surface units.
■ Do Not Use Water on Grease Fires – Smother fire or flame
or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders on
hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch,
or let clothing or other flammable materials contact surface
units or areas near units until they have had sufficient time
to cool. Among those areas are the cooktop and surfaces
facing the cooktop.
■ Use Proper Pan Size – This cooktop is equipped with one
or more surface units of different size. Select utensils
having flat bottoms large enough to cover the surface unit
heating element. The use of undersized utensils will
expose a portion of the heating element to direct contact
and may result in ignition of clothing. Proper relationship of
utensil to burner will also improve efficiency.
■ Never Leave Surface Units Unattended at High Heat
Settings – Boilover causes smoking and greasy spillovers
that may ignite.
■ Glazed Cooking Utensils – Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for cooktop service without breaking
due to the sudden change in temperature.
■ Utensil Handles Should Be Turned Inward and Not Extend
Over Adjacent Surface Units – To reduce the risk of burns,
ignition of flammable materials, and spillage due to
unintentional contact with the utensil, the handle of a
utensil should be positioned so that it is turned inward, and
does not extend over adjacent surface units.
■ Do Not Cook on Broken Cooktop – If cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock. Contact
a qualified technician immediately.
■ Clean Cooktop With Caution – If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to
avoid steam burn. Some cleaners can produce noxious
fumes if applied to a hot surface.
For units with ventilating hood –
■ Clean Ventilating Hoods Frequently – Grease should not
be allowed to accumulate on hood or filter.
■ When flaming foods under the hood, turn the fan on.
For units with coil elements –
■ Make Sure Reflector Pans or Drip Bowls Are in
Place – Absence of these pans or bowls during
cooking may subject wiring or components
underneath to damage.
■ Protective Liners – Do not use aluminum foil to line surface
unit drip bowls, except as suggested in the manual.
Improper installation of these liners may result in a risk of
electric shock, or fire.
■ Do Not Soak Removable Heating Elements - Heating
elements should never be immersed in water.
4
PARTS AND FEATURES
This manual covers different models. The cooktop you have
purchased may have some or all of the items listed.
20" (50.8 cm) CVEX4100 Single Cooktop Layout and
Features
30" (76.2 cm) CVEX4270 Double Cooktop Layout and
Features
45" (114.3 cm) CVE4370 Triple Cooktop Layout and
Features
COOKTOP USE
Cooktop Controls
The controls can be set to anywhere between HI and LO.
To U se :
Push in and turn knob to desired heat setting.
Use the following chart as a guide when setting heat levels.
Cooktop On Indicator Light
Each cooktop has a Cooktop On Indicator light. When the control
knob is on, the light will glow.
A. Exhaust fan vent grille
B. Grill cartridge
C. Rear element control knob
D. Front element control knob
E. Exhaust fan control switch
A. Grill cartridge
B. Exhaust fan vent grille
C. Cooktop cartridge
D. Left rear element control knob
E. Left front element control knob
F. Right rear element control knob
G. Right front element control knob
H. Exhaust fan control switch
A. Grill cartridge
B. Exhaust fan vent grille
C. Cooktop cartridge
D. Left rear element control
knob
E. Left front element control knob
F. Center rear element control knob
G. Center front element control knob
H. Right rear element control knob
I. Right front element control knob
J. Exhaust fan control switch
A
B
C
D
E
A
B
C
D
E
F
G
H
A B
C
D
E
F
G
H
I
J
SETTING RECOMMENDED USE
High
■ Bring liquid to a boil.
Med. Hi
■ Hold a rapid boil.
■ Quickly brown or sear food.
Medium
■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces and
gravies.
Med. Lo
■ Stew or steam food.
■ Simmer.
Lo
■ Keep cooked foods warm.
WARNING
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
Med. Hi
Hi
Medium
Lo
Med.Lo
REMEMBER: When cooktop is in use, the entire cooktop
area may become hot.
5
Cooktop Cartridge
Cooktop cartridges (conventional coil, halogen or radiant
element) can be installed on either side of the downdraft air grille
on models CVEX4270 and CVEX4370. Cartridges can be
installed only in one position on model CVEX4100. See the
“Assistance or Service” section for information on ordering.
To Install Cooktop Cartridge:
1. Be sure control knobs are in the “Off” position and the
cartridge is cool.
2. If the grill grates, element, and/or basin pan are in place,
remove before installing a cooktop cartridge.
3. Clean porcelain basin of any grease accumulation. See the
“Cooktop Care” section.
4. Position the cartridge terminal plug toward the terminal
receptacle.
5. With the side of the cartridge raised, slide the cartridge
toward the receptacle until the cartridge terminal plug is
completely engaged.
6. Lower the opposite side of the cartridge into the cooktop until
it is flush with the surface.
To Remove Cooktop Cartridge:
1. Be sure control knobs are in the “Off” position and the
cartridge is cool.
2. Remove the exhaust fan vent grille.
On model CVEX4370: To remove the right bay cartridge, first
remove the center bay cartridge.
3. Lift the cartridge side next to the ventilation chamber until the
top cartridge is about 3" (7.6 cm) above the cooktop.
NOTE: To avoid damaging the terminal plug, do not lift the
cartridge too high while it is still engaged in the receptacle.
4. To disengage terminal, hold cartridge by the ventilation
chamber side and slide away from the terminal receptacle.
Lift out when fully unplugged.
5. To avoid damage, do not stack cartridges where they may fall
or be damaged or store other materials on top of the glass
ceramic cartridges.
Install Grill
The grill accessory consists of two black grill grates, a grill
element and a basin pan. The grill can be installed on either side
of the downdraft air grille on models CVEX4270 and CVEX4370.
The grill can be installed only in one position on model
CVEX4100. See the “Assistance or Service” section for
information on ordering.
To Install Grill:
1. Be sure control knobs are in the “Off” position.
2. Place the basin liner pan into the empty basin.
3. Position the grill element with the terminal plug toward the
terminal receptacle. This receptacle is located at the front of
the left side of the cooktop and at the back of the right side of
the cooktop.
4. Slide the grill element toward the receptacle until the terminal
plug is completely engaged and all four supports rest on the
sides of the basin.
5. Place the grill grates on top of the cooktop.
To Remove Grill:
1. Be sure control knobs are in the “Off” position and the grill
components are cool.
2. Remove the grill grates.
3. To remove grill element, pull away from receptacle until it is
unplugged.
NOTE: To avoid damaging the terminal plug, do not lift the
grill element too high while it is still engaged in the receptacle.
A. Cartridge terminal plug
B. Terminal receptacle
A
B
A. Grill element terminal plug
B. Terminal receptacle
A
B
6
Ceramic Glass
(on some models)
The surface cooking area will glow red when an element is on. It
may cycle on and off to maintain the selected heat level.
It is normal for the surface of light colored ceramic glass to
appear to change color when surface cooking areas are hot. As
the glass cools, it will return to its original color.
Cleaning off the cooktop before and after each use will help keep
it free from stains and provide the most even heating. On
cooktops with light colored ceramic glass, soils and stains may
be more visible, and may require more cleaning and attention.
Cooktop cleaner and a cooktop scraper are recommended. For
more information, see “General Cleaning” section.
■ Avoid storing jars or cans above the cooktop. Dropping a
heavy or hard object onto the cooktop could crack the
cooktop.
■ To avoid damage to the cooktop, do not leave a hot lid on the
cooktop. As the cooktop cools, air can become trapped
between the lid and the cooktop, and the ceramic glass could
break when the lid is removed.
■ For foods containing sugar in any form, clean up all spills and
soils as soon as possible. Allow the cooktop to cool down
slightly. Then, while wearing oven mitts, remove the spills
using a scraper while the surface is still warm. If sugary spills
are allowed to cool down, they can adhere to the cooktop
and can cause pitting and permanent marks.
■ To avoid scratches, do not slide cookware or bakeware
across the cooktop. Aluminum or copper bottoms and rough
finishes on cookware or bakeware could leave scratches or
marks on the cooktop.
■ Do not cook popcorn in prepackaged aluminum containers
on the cooktop. They could leave aluminum marks that
cannot be removed completely.
■ To avoid damage to the cooktop, do not allow objects that
could melt, such as plastic or aluminum foil, to touch any part
of the entire cooktop.
■ To avoid damage to the cooktop, do not use the cooktop as a
cutting board.
■ Use cookware about the same size as the surface cooking
area. Cookware should not extend more than ½" (1.3 cm)
outside the area.
■ Use flat-bottomed cookware for best heat conduction and
energy efficiency. Cookware with rounded, warped, ribbed or
dented bottoms could cause uneven heating and poor
cooking results.
■ Determine flatness by placing the straight edge of a ruler
across the bottom of the cookware. While you rotate the ruler,
no space or light should be visible between it and the
cookware.
■ Make sure the bottoms of pots and pans are clean and dry
before using them. Residue and water can leave deposits
when heated.
■ To avoid damage to the cooktop, do not cook foods directly
on the cooktop.
Coil Elements and Burner Bowls
Coil elements should be level for optimal cooking results. Burner
bowls, when clean, reflect heat back to the cookware. They also
help catch spills.
Cookware should not extend more than ½" (1.3 cm) over the coil
element. If cookware is uneven or too large, it can produce
excess heat, causing the burner bowl to change color. For more
information, see the “General Cleaning” section.
NOTE: Before removing or replacing coil elements and burner
bowls, make sure they are cool and the control knobs are in the
Off position.
To R em o ve :
1. Push in the edge of coil element toward the receptacle. Then
lift it enough to clear the burner bowl.
2. Pull the coil element straight away from the receptacle.
3. Lift out the burner bowl.
To Replace:
1. Line up openings in the burner bowl with the coil element
receptacle.
2. Holding the coil element as level as possible, slowly push the
coil element terminal into the receptacle.
3. When the terminal is pushed into the receptacle as far as it
will go, push down the edge of the coil element opposite the
receptacle.
Grill Use
Before the first use, wash the grill grates and dry. See the
“Cooktop Use” section. Then “season” the surface by wiping on
a thin coating of cooking oil. Remove excess oil by wiping with
paper towel. This procedure should be repeated after the grill
grates are cleaned in the dishwasher (detergent may remove
seasoning) or anytime a sugar-based marinade (for example,
barbecue sauce) is going to be used.
■ Preheat the grill on Hi for 5 minutes. Preheating improves the
flavor and appearance of meats and quickly sears the meat to
help retain the juices.
■ For the attractive “branded” look on steaks, be sure grill is
preheated.
■ Allow space between food on the grill.
■ Use nonmetallic spatulas or utensils to avoid damaging the
nonstick grill grate finish.
A. Surface cooking area
B. Cookware/canner
C. ½" (1.3 cm) maximum overhang
A
B
C
7
■ Excessive flare-ups indicate that the grill interior needs to be
cleaned, or that excessive amounts of fat are in the meat, or
that the meat was not properly trimmed. Only a normal
amount of fat is necessary to produce the smoke needed for
that smoked, “outdoor” flavor.
■ Excessive fat can create cleaning and flare-up problems.
Allowing excessive amounts of grease or drippings to
constantly flare-up voids the warranty on the grill grates.
■ If excess grease causes sustained flare-ups:
■ Turn on the fan manually.
■ Immediately turn grill controls to Off.
■ Remove meat from grill.
■ Grease drippings will occasionally ignite to produce harmless
puffs of flame for a second or two. This is a normal part of the
cooking process.
■ Do not leave the grill unattended while cooking.
■ For best results, buy top grade meat. Meat that is at least
¾" (1.9 cm) thick will grill better than thinner cuts.
■ Trim excess fat to reduce spattering. Slit the remaining fat on
the edges to avoid curling.
■ When basting meats or applying sauces to foods, remember
that excessive amounts accumulate inside the grill and do not
improve the food flavor. Anytime a sugar-based marinade (for
example barbecue sauce) is going to be used, the grates
should be “seasoned” prior to preheating. See the “Grill Use”
section.
■ There are many meat marinades that will help tenderize less
expensive cuts of meat for cooking on the grill.
■ Certain foods, such as poultry and non-oily fish, may need
some extra fat. Brush with oil or melted butter occasionally
while grilling.
■ Use tongs with long handles or spatulas for turning meats. Do
not use forks as these pierce the meat, allowing juices to be
lost.
■ Steaks, chops and hamburgers should be turned only once
to avoid loss of juices.
■ For even cooking, foods such as chicken quarters should be
turned several times.
■ To check for doneness of meats and poultry, use an instant
read thermometer or make a small cut in the center of the
food. This will avoid loss of juices.
■ To avoid damage to the grill, do not use aluminum foil,
charcoal or wood chips.
■ To avoid damage to cookware, do not place cookware on the
grill when in use. Food should be cooked directly on the grill
grate.
■ Do not allow grill basin pan to become overloaded with
grease.
■ Clean the grill grates frequently. See the “Cooktop Care”
section.
Before removing or replacing grill, make sure the control knobs
are turned to OFF. Allow the grill to cool completely before
handling.
Downdraft Ventilation System
The downdraft ventilation system will operate automatically on Hi
while the grill element is in use.
The downdraft ventilation system consists of a vent grille, filter
and vent fan. The downdraft ventilation system removes cooking
vapors, odors and smoke from foods prepared on the cooktop.
IMPORTANT: For optimal performance, operate downdraft
ventilation system with the filter properly installed.
To avoid the buildup of grease, the filter should be cleaned often.
For more information on proper filter placement and cleaning, see
“Downdraft Ventilation System” in the “General Cleaning”
section.
To Use Manually:
Rotate the vent fan knob counterclockwise for Lo speed or
clockwise for Hi speed.
Home Canning
Canning should be done only on the conventional coil cartridge.
See the “Assistance or Service” section for information on
ordering the canning element.
■ Center the canner on the coil element. Canners should not
extend more than ½" (1.3 cm) beyond the surface of the
element.
■ Do not place canner on 2 coil elements at the same time.
■ For more information, contact your local agricultural
department. Companies that manufacture home canning
products can also offer assistance.
A. Vent grille (already removed)
B. Removable grease filter
C. Radiant element cartridge
A
B
C
8
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid and the material should be of medium-to-heavy
thickness.
Rough finishes may scratch the cooktop or grates. Aluminum and
copper may be used as a core or base in cookware. However,
when used as a base they can leave permanent marks on the
cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is
transferred, which affects cooking results. A nonstick finish has
the same characteristics as its base material. For example,
aluminum cookware with a nonstick finish will take on the
properties of aluminum.
Use the following chart as a guide for cookware material
characteristics.
COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
CERAMIC GLASS
To avoid damage to ceramic glass, do not use steel wool,
abrasive powder cleansers, chlorine bleach, rust remover or
ammonia.
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to avoid streaking and staining.
Cooktop Polishing Creme is recommended for regular use to help
avoid scratches, pitting and abrasions, and to condition the
cooktop. It may be ordered as an accessory. See “Assistance or
Service” to order.
A Cooktop Scraper is also recommended for stubborn soils, and
can be ordered as an accessory. See “Assistance or Service” to
order. The Cooktop Scraper uses razor blades. Store razor
blades out of the reach of children.
Cleaning Method:
Light to moderate soil
■ Paper towels or clean damp sponge
Sugary spills (jellies, candy, syrup)
■ Cooktop Scraper:
Scrape sugary spills while the cooktop is still warm. You may
want to wear oven mitts while doing so.
■ Cooktop Polishing Creme and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
■ Cooktop Polishing Creme or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
■ Cooktop Polishing Creme and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
■ Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
■ Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
COOKWARE CHARACTERISTICS
Aluminum
■ Heats quickly and evenly.
■ Suitable for all types of cooking.
■ Medium or heavy thickness is best for
most cooking tasks.
Cast iron ■ Heats slowly and evenly.
■ Good for browning and frying.
■ Maintains heat for slow cooking.
Ceramic or
Ceramic glass
■ Follow manufacturer’s instructions.
■ Heats slowly, but unevenly.
■ Ideal results on low to medium heat
settings.
Copper ■ Heats very quickly and evenly.
Earthenware
■ Follow manufacturer’s instructions.
■ Use on low heat settings.
Porcelain
enamel-on-
steel or cast
iron
■ See stainless steel or cast iron.
Stainless steel
■ Heats quickly, but unevenly.
■ A core or base of aluminum or copper
on stainless steel provides even
heating.
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