HP Scitex FB910 Troubleshooting

Recovering Jets

On ColorSpan Legacy UV-Cure Printers

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Preventing Jet Problems

The piezo printhead technology used in ColorSpan Legacy UV-Cure printers is robust and long-lived when properly
maintained. The nature of UV-curable ink, however, does mean that individual jets on a printhead that stop working
may be diffi cult or impossible to recover. To avoid this situation, be sure to always follow these guidelines:

1. Clean the printheads daily. See Tech Note 2736, DisplayMaker UVR & UVX: Daily Cleaning Procedures, for the
step-by-step cleaning process that should be performed each day.

2. Maintain a good environment for the printer:

• Protect the printer from external light pollution. Leave all light-blocking apparatus in place on the printer.
Avoid placing the printer in locations where it is exposed to natural or artifi cial light sources that could
reach the printheads.

• Avoid leaving the printer idle in environments with sustained high temperatures.

3. React to any possible headstrike by the carriage on media by cleaning the printheads immediately, even if you
don’t think the printheads touched the media. Despite the precautionary designs built in to the printer to protect the
printheads, accidents can happen. It is not possible to know whether a headstrike touched the printheads or not.
Cleaning the printheads any time there is a headstrike event is the best preventative process.

Recovering Missing Jets

Clean the Printheads

A simple cleaning of the printheads with an appropriate cleaning cloth moistened with HP Printhead Flush Solution
is always the fi rst step in recovering jets. See the aforementioned Tech Note 2736, DisplayMaker UVR & UVX: Daily
Cleaning Procedures, for the step-by-step cleaning process.

Perform a Standard Air Purge

The Purge option found on the printer’s Front Page is the next step to attempt to recover missing jets. Consult the printer’s
User Manual for detailed information the Purge. In summary, the steps include:

1. Remove the left-side parking station from the printer.

2. Select Purge from the Front Page of the printer’s control panel.The carriage will travel from Home to the left side of
the printer. The Vacuum/Pressure system will then use air pressure applied to the printheads to force a small quantity
of ink out of the printhead jetting orifi ces.

3. Use an appropriate cleaning cloth moistened with HP Printhead Flush Solution to blot away the expelled ink.

4. Return the carriage to Home and reinstall the parking station.

5. Print a Prime Bar to check for jetting improvement.

Print the Jet Recovery Pattern

The Jet Recovery Pattern uses an increased fi ring impulse applied to the printheads to “jump start” any jets that appear
to be hesitant to fi re. After the operator selects the desired printheads, the Jet Recovery Pattern prints a six-inch long
solid block across the width of the media, then follows with a Prime Bar pattern printed with the normal printhead fi ring
impulse.

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