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Publication number: C8644-90213
First edition: May 2002
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The information contained in this
document is subject to change without
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a commitment by the Hewlett-Packard
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Hewlett-Packard assumes no
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The Hewlett-Packard Company shall not
be liable for incidental or
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with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in the “Technical information”
section of this guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
• Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
•Governmental stamps:
-Postage stamps
- Food stamps
• Checks or drafts drawn on
Governmental agencies
• Paper currency, traveler’s checks,
or money orders
• Certificates of deposit
•Copyrighted works
safety information
Warning! To prevent
fire or shock hazard,
do not expose this
product to rain or
any type of moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
WARNING: potential shock
hazard
1 Read and understand all
instructions in the setup poster.
2 Use only a grounded electrical
outlet when connecting the unit to
a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step on
or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
Setup PosterThe Setup Poster provides instructions for setting up and configuring your
HP PSC. Make sure you use the correct poster for your operating system
(Windows or Macintosh).
Product TourThe tour provides a brief introduction to the HP PSC and its capabilities, so
you can start using it immediately. You can take the tour immediately after
installing the HP PSC software, or to take the tour at any time, see the
product specific online help.
HP Photo & Imaging
Help
Reference GuideThe Reference Guide contains information on using your HP PSC and
The HP Photo & Imaging Help provides detailed information on using the
software for your HP PSC.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click hp
photo & imaging help.
provides additional troubleshooting assistance for the installation process.
The Reference Guide also contains information on how to order supplies
and accessories, technical specifications, support, and warranty
information.
Troubleshooting help To access troubleshooting information, go to the HP Director, then click
Help. Open the Troubleshooting book in the HP Photo & Imaging Help,
then follow the links to general troubleshooting as well as links to
Troubleshooting help that is specific to your HP PSC. Troubleshooting is
also available from the Help button that appears on some error messages.
Internet help and
technical support
If you have Internet access, you can get more information from the
HP website at:
http://www.officejetsupport.com
The website also provides answers to frequently-asked questions.
1
hp psc 2100 series
helpdescription
Readme fileAfter you install your software, you can access the Readme file from either
the HP PSC 2100 Series CD-ROM or the HP PSC 2100 Series program
folder. The Readme file contains late-breaking information that does not
appear in the Reference Guide or the online help. To access the Readme
file, do the following:
For Windows: go to the Windows taskbar, click Start, point to Programs
or All Programs (XP), point to Hewlett-Packard, point to HP PSC
2100 Series, and then choose View the Readme File.
For Macintosh: go to the
HD:Applications:HP PSC Software folder.
Dialog-box help
(Windows only)
For Windows: Clicking Help in a dialog box displays information about
options and settings within the dialog box.
To get help while working in a dialog
box, click
Help.
2
get help
quick start
71
You can perform many functions using either the front panel or the HP PSC
software.
Even if you do not connect your HP PSC to a computer, you can use the front
panel to copy documents or photos. You can change a wide variety of
settings using the front-panel buttons and menu system.
front panel
features
Review the illustrations below and identify the location of the buttons on the
front panel. You will not use all of the front-panel features in the tutorial, but
you may find it helpful to note the locations of all the buttons.
2
3
4
5
6
featurepurpose
1Copy Options: use to access copy options, such as paper type, paper size,
reduce/enlarge options, and lighter/darker options.
2On: turns the HP PSC on and off.
8
9
10
11
12
13
3
hp psc 2100 series
featurepurpose
3Setup: use to access menu options such as Scan Setup, Print Report, and
Maintenance.
4Left Arrow: use to scroll through menu settings or options.
5Copies (1-99): use to change the number of copies for this copy job. This
button can be used in conjunction with the arrow keys to change the
number of copies.
6Start Copy - Black: use to start a black and white copy.
7Front-panel display: use to view system prompts and messages.
8Cancel: use to stop a job, exit a menu, or exit button settings.
9Right Arrow: use to scroll through menu settings or options.
10Enter: use to select or save the displayed setting.
11Quality: use to select the quality of the copy from Best, Normal, or Fast.
12Start Scan: use to start the scan of an original from the glass to the
designated Scan To destination on your Windows or Macintosh computer,
if the HP PSC software is installed. If no change was made to the Scan To
destination, the image will be scanned to the HP Photo & Imaging Gallery
(Windows) or HP Scan Window (Macintosh).
13Start Copy - Color: use to start a color copy.
use your hp psc with a computer
If you installed the HP PSC software on your computer according to the
Setup Poster, you can access all the features of the HP PSC using the
HP Director.
review the
hp photo &
imaging director
4
The HP Director is available through the desktop shortcut or when the
HP PSC lid is raised (Windows only).
for windows users
1Do one of the following:
– Double-click the hp director icon on the desktop.
– In the Windows taskbar, click Start, point to Programs or All
Programs (XP), point to Hewlett-Packard, point to hp psc 2000
series, then choose hp photo & imaging director.
– Raise the lid of the HP PSC.
This options works only if the HP PSC software is running.
2In the Select Device box, click to see a list of installed HP devices
supported by this software.
3Select hp psc 2100.
quick start
hp psc 2100 series
The Director displays only the buttons that are appropriate for the
selected device.
21
8
the hp photo & imaging director
featurepurpose
1Select Device: Use this feature to select the product you want to use from
the list of installed HP products.
2Settings: Use this feature to view or change various settings for your HP
device, such as print, scan, copy, or image unload.
3Make Copies: Displays the Copy dialog box where you can select the copy
quality, the number of copies, the color, the size, and can start a copy.
4Scan Picture: Scans an image and displays it in the HP Photo & Imaging
Gallery.
5Scan Document: Scans text and displays it in the selected destination text
editing software program.
6View & Print: Displays the HP Photo & Imaging Gallery, where you can
view and edit images, use HP Creative Printing, make and print a photo
album, e-mail an image, and unload an image to the Web.
7Help: Provides access to HP Photo & Imaging Help, which provides
software help, a product tour, and troubleshooting information.
8Click this arrow to access tool tips, which explain each of the Director
options.
3
546
7
use your hp psc with a computer
5
hp psc 2100 series
featurepurpose
1Unload Images: Unloads images from a photo card.
2Scan Picture: Scans an image and displays it in the HP Imaging Center.
3Scan Document: Scans text and displays it in the selected destination text
for macintosh users
!Do one for the following:
– For OS 9, double-click the HP Director icon on the desktop.
– For OSX, double-click the HP Director icon on the dock.
The following figure shows some of the features available through the
HP Director for Macintosh. Consult the legend for a brief explanation of a
specific feature.
54687312
the director for macintosh
editing software program.
4Use this pull-down list to select the product you want to use from the list of
installed HP products.
5Copy: Copies in black and white or color.
6Maintain Printer: Starts the printer utility.
7Settings: Provides access to device settings.
8View and Print: Displays the HP Imaging Gallery, where you can view and
edit images.
6
quick start
load originals and
load paper
You can make copies from originals loaded on the glass. You can also print
and copy onto a variety of paper types, weights, sizes, and transparency
films. It is important, however, that you choose the right paper and make
sure that it is loaded correctly and not damaged.
load originals
You can copy or scan any original by placing it on the glass.
Many of the Reduce/Enlarge options, such as Fit to Page or Poster, will not work correctly if the glass
and lid backing are not clean. For more information,
see clean the glass and clean the lid backing on
page 25.
1Lift the lid and place the original face down on the glass in the front-
right corner with the sides of the originals touching the right and
bottom edges.
It is important to use the front-right corner when using the copy feature.
load originals
Tip! If you are copying from a transparency (that is, your
original is printed on transparency film), place a blank piece
of paper on top of the transparency.
7
hp psc 2100 series
load paper
lid
Top edge of
original
2Close the lid.
Following is the basic procedure for loading paper. There are specific
considerations for loading certain types of paper, transparency film,
postcards, and envelopes. After you review this procedure, see tips for loading other types of paper in the paper tray on page 12, load envelopes
on page 10, and load postcards or hagaki cards on page 11.
For best results, adjust the paper settings each time you change paper types
or paper sizes. For more information, see set the paper type on page 13.
to load the paper tray
1Remove the output tray, and slide the paper-width and paper-length
guides to their outermost positions.
8
load originals and load paper
hp psc 2100 series
2Tap the stack on a flat surface to align the edges of the paper, and
then check the paper for the following:
– Make sure it is free of rips, dust, wrinkles, and curled or bent
edges.
– Make sure all the paper in the stack is the same size and type,
unless you are working with photo paper.
3Insert paper into the paper tray print-side down until it stops. If you are
using letterhead, insert the top of the page first.
Be careful not to use too much or too little paper. Check that the stack
of paper contains several sheets but is no higher than the top of the
paper-length guide.
4Slide the paper-width and paper-length guides in until they stop at the
edges of the paper. Make sure that the paper stack lies flat in the
paper tray and fits under the tab of the paper-length guide.
load paper
5Replace the output tray.
9
hp psc 2100 series
load envelopes
6To prevent printed paper from falling off the tray, fully extend the
output-tray extender.
Use the print feature of your software to print to envelopes with your HP PSC.
Your HP PSC provides two methods for working with envelopes. Do not use
shiny or embossed envelopes, or envelopes that have clasps or windows.
•If you are printing one envelope, slide the envelope into the envelope
slot, which is located on the right side toward the back of the output
tray. Insert the envelope with the flap up and on the left, as shown in
the illustration. Slide the envelope on the top until it stops.
10
•If you are printing multiple envelopes, remove all paper from the
paper tray, and then slide a stack of envelopes into the tray, with the
envelope flaps up and to the left (print-side down), until they stop.
load originals and load paper
Adjust the paper-width guide against the envelopes (be careful not to
bend the envelopes). Make sure the envelopes fit within the tray (do
not overload it).
Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
load postcards or hagaki cards
Following is the procedure for loading postcards or hagaki cards.
1Remove all paper from the paper tray, and then slide a stack of cards
into the tray until they stop.
Make sure the print side faces down.
hp psc 2100 series
2Adjust the paper-width guide against the cards, and then slide the
load photo paper
Following is the procedure for loading 4-by-6 inch photo paper.
1Remove all paper from the paper tray, and then slide a stack of cards
paper-length guide in until it stops.
Make sure the cards fit within the tray (do not overload it).
into the tray until they stop.
Make sure the print side faces down.
If the photo paper you are using has perforated tabs, load the photo
paper so that the tabs are closest to you.
load postcards or hagaki cards
11
hp psc 2100 series
2Adjust the paper-width guide against the cards, and then slide the
paper-length guide in until it stops.
Make sure the cards fit within the tray (do not overload it).
tips for loading other types of paper in the paper tray
The following table provides guidelines for loading certain types of paper
and transparency film. For best results, adjust the paper settings each time
you change paper types and paper sizes. For more information, see set the
paper type on page 13.
papertips
HP papers
Labels
(works only with
printing)
Postcards or hagaki
cards (only works
with printing)
• HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting side
of the paper, and then insert paper with the arrow side facing up.
• HP Premium or Premium Plus Photo Paper: Load the glossy (print) side
down. Always load at least five sheets of regular paper in the paper
tray first, and then place the photo paper on top of the regular paper.
• HP Premium or Premium Plus Inkjet Transparency Film: Insert the film so
that the white transparency strip (with arrows and the HP logo) is on
top and is going into the tray first.
• HP Inkjet T-Shirt Transfer Iron-On: Flatten the transfer sheet completely
before using it; do not load curled sheets. (To prevent curling, keep
transfer sheets sealed in the original package until you are ready to use
them.) Manually feed one sheet at a time, with the unprinted side
facing down (the blue stripe faces up).
• HP Greeting Cards, HP Linen Greeting Cards, or HP Felt-Textured
Greeting Cards: Insert a small stack of HP greeting-card paper, with
the print-side down into the paper tray until it stops.
• Always use letter-size or A4-size label sheets designed for use with
HP inkjet products (like Avery Inkjet Labels), and make sure that the
labels are not over two years old.
• Fan the stack of labels to make sure none of the pages are sticking
together.
• Place a stack of label sheets on top of standard paper in the paper
tray, print-side down. Do not insert labels one sheet at a time.
Insert a stack of postcards or hagaki cards with the print-side down into
the paper tray until it stops. Line the postcards up on the right side of the
paper tray, slide the paper-width guide up against the left side of the
cards, and then slide the paper-length guide in until it stops.
12
load originals and load paper
papertips
hp psc 2100 series
4-by-6 inch photo
paper (works only
with printing)
Continuous (banner)
paper
(works only with
printing)
Insert the photo paper with the print-side down into the paper tray until it
stops. Place the long edge of the photo paper against the right side of the
paper tray, slide the paper-width guide up against the long edge of the
photo paper, and slide the paper-length guide in until it stops. If the photo
paper you are using has perforated tabs, load the photo paper so that the
tabs are closest to you.
Continuous banner paper is also known as computer or z-fold paper.
• Before loading banner paper, remove all other paper from the paper
tray, then remove the output tray.
Remove the output
tray.
Insert the unattached
edge of the paper into
the paper tray.
• If you use non-HP banner paper, use 20-lb. paper and fan the paper
before loading it.
• Verify that the stack of banner paper contains at least five pages in the
stack.
• Carefully tear off the perforated edge strips from both sides of the
paper stack, if any, and unfold and refold the paper to make sure the
pages do not stick together.
• Put the paper in the paper tray so that the unattached edge is at the
top of the stack. Insert the first edge into the paper tray until it stops, as
shown in the illustration above.
set the paper type
If you want to use a different type of paper, such as photo paper,
transparency film, t-shirt transfer paper, or brochures, simply load that paper
in the paper tray. You should then change the paper type settings to ensure
the best print quality.
HP recommends paper type settings according to the type of paper you’re
using.
This setting refers to copy options only. If you want to set the paper type for
printing, set the properties from the Print dialog box.
1Press Copy Options until Paper Type appears, then press Enter.
2Press until the appropriate paper type appears.
set the paper type
13
hp psc 2100 series
3Press Enter to choose the displayed paper type.
set the paper size
The HP PSC can use Letter or A4 paper. Use the following procedure to set
the paper size for copying.
1Press Copy Options until Paper Size appears, then press Enter.
2Press until the appropriate paper size appears.
3Press Enter to choose the displayed paper size.
14
load originals and load paper
use the copy features
The copy features let you do the following:
•Produce high-quality color and black-and-white copies using a variety
of paper types and sizes, including iron-on transfers.
•Reduce or enlarge the size of the copies you make from 25% to 400%
of the copy’s original size.
•Make the copy lighter or darker, adjust the color intensity, select the
number of copies, and specify the quality of the copies you make.
•Use special copying features to create a poster, make many sizes of
photos, make high-quality copies of photos using special photo paper,
or to create transparencies.
make copies
You can make copies using the front panel of your HP PSC or by using the
HP PSC software on your computer. Many copy features are available using
either method. However, you may find that the software offers easier access
to special copy features.
All copy settings that you select on the front panel are reset two minutes after
the HP PSC completes the copy, unless you save the settings as the default
settings, as described in change settings for all copy tasks on page 17.
make a copy1Load your original on the glass.
2Press Start Copy, Black or Start Copy, Color.
make copies
15
hp psc 2100 series
increase copy
speed or quality
set the number
of copies
The HP PSC provides three options that affect copy speed and quality.
•Best produces the highest quality for all paper and eliminates the
banding (striping) effect that sometimes occurs in solid areas. Best
copies more slowly than the other quality settings.
•Normal delivers high-quality output and is the recommended setting
for most of your copying. Normal copies faster than Best.
•Fast copies faster than the Normal setting. The text is of comparable
quality to the Normal setting, but the graphics may be of lower
quality. Using Fast also cuts down on the frequency of replacing your
print cartridges, because it uses less ink.
1Load your original on the glass.
2Press Quality until the green light in front of the desired quality is lit.
3Press Start Copy, Black or Start Copy, Color.
You can set the number of copies using the front panel.
1Do one of the following:
– Press Copies (1-99) until the desired number of copies appears.
– Press Copies (1-99), then press or to select the number of
copies.
If you hold down the right arrow button, the number of copies
changes by increments of 5 to make it easier to set a large number
of copies.
2Press Start Copy, Black or Start Copy, Color.
reduce or
enlarge a copy
make copies
lighter or darker
16
You can reduce or enlarge a copy of an original using Reduce/Enlarge.
For more information about additional copy options such as Fit to Page,
Many on a Page, and Poster, see perform special copy jobs on page 18.
1Press Copy Options until Reduce/Enlarge appears.
2Press Enter to select the option.
3Press to choose a Reduce/Enlarge option.
4If you are using the Custom option, press Enter, then press or to
select a percentage. Press Enter when the desired percentage is
displayed.
5Press Start Copy, Black or Start Copy, Color.
Use Lighter/Darker to adjust the lightness and darkness of the copies you
make.
1Press Copy Options until Lighter/Darker appears, and then press
Enter.
The range of Lighter/Darker values appears as a circle on a scale on
the front-panel display.
2Press to lighten the copy or to darken it.
use the copy features
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