HP ProBook 440, ProBook 445 G2 Maintenance and Service Guide
HP ProBook 440 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
Maintenance and Service Guide
© Copyright 2015 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2015
First Edition: June 2014
Document Part Number: 773255-002
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with
the user-accessible surface temperature limits dened by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 9
Display .................................................................................................................................................................... 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Buttons, speakers, and ngerprint reader (select models only) ...................................................... 12
Keys ................................................................................................................................................... 13
Bottom ................................................................................................................................................................. 14
Front ..................................................................................................................................................................... 16
Left ....................................................................................................................................................................... 16
Right ..................................................................................................................................................................... 18
Labels ................................................................................................................................................................... 19
3 Illustrated parts catalog .............................................................................................................................. 20
Computer major components .............................................................................................................................. 20
Display components ............................................................................................................................................ 26
Cable Kit ............................................................................................................................................................... 27
Mass storage devices ........................................................................................................................................... 28
Miscellaneous parts ............................................................................................................................................. 28
4 Removal and replacement procedures preliminary requirements .................................................................... 30
Tools required ...................................................................................................................................................... 30
Service considerations ......................................................................................................................................... 30
Plastic parts ....................................................................................................................................... 30
Cables and connectors ...................................................................................................................... 31
Drive handling ................................................................................................................................... 31
Grounding guidelines ........................................................................................................................ 32
Electrostatic discharge damage ..................................................................................... 32
Packaging and transporting guidelines ....................................................... 33
Workstation guidelines ................................................................................ 33
Equipment guidelines ................................................................................... 34
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 35
Component replacement procedures .................................................................................................................. 35
vii
Battery ............................................................................................................................................... 36
Service door ....................................................................................................................................... 37
Hard drive .......................................................................................................................................... 39
Memory modules ............................................................................................................................... 41
Optical drive ....................................................................................................................................... 43
WLAN/Bluetooth combo card ............................................................................................................ 45
WWAN module ................................................................................................................................... 47
Keyboard ........................................................................................................................................... 49
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 53
Component replacement procedures .................................................................................................................. 53
Top cover ........................................................................................................................................... 53
RTC battery, HP 445 models ............................................................................................................. 56
Speaker assembly ............................................................................................................................. 57
Fingerprint reader assembly ............................................................................................................. 59
Power button board .......................................................................................................................... 60
Function board .................................................................................................................................. 62
Card reader board .............................................................................................................................. 63
USB/audio board ................................................................................................................................ 65
Touchpad button board ..................................................................................................................... 67
Fan ..................................................................................................................................................... 69
Battery connector cable .................................................................................................................... 71
System board .................................................................................................................................... 72
Optical drive extension board ........................................................................................................... 76
RTC battery, HP 440 models ............................................................................................................. 77
Heat sink assembly ........................................................................................................................... 79
Display assembly ............................................................................................................................... 82
Power connector and cable ............................................................................................................... 88
7 Computer Setup (BIOS) and MultiBoot in Windows 7 ....................................................................................... 89
Using Computer Setup ......................................................................................................................................... 89
Starting Computer Setup .................................................................................................................. 89
Navigating and selecting in Computer Setup ................................................................................... 89
Restoring factory settings in Computer Setup ................................................................................. 90
Updating the BIOS ............................................................................................................................. 90
Determining the BIOS version ......................................................................................... 90
Downloading a BIOS update ........................................................................................... 91
Using MultiBoot ................................................................................................................................................... 91
About the boot device order ............................................................................................................. 91
Choosing MultiBoot preferences ....................................................................................................... 92
Setting a new boot order in Computer Setup ................................................................. 92
viii
Dynamically choosing a boot device using the f9 prompt ............................................. 92
Setting a MultiBoot Express prompt .............................................................................. 93
Entering MultiBoot Express preferences ........................................................................ 93
8 Computer Setup (BIOS) and MultiBoot in Windows 8 ....................................................................................... 94
Using Computer Setup ......................................................................................................................................... 94
Starting Computer Setup .................................................................................................................. 94
Navigating and selecting in Computer Setup ................................................................................... 94
Restoring factory settings in Computer Setup ................................................................................. 95
Updating the BIOS ............................................................................................................................. 95
Determining the BIOS version ......................................................................................... 95
Downloading a BIOS update ........................................................................................... 96
Using MultiBoot ................................................................................................................................................... 97
About the boot device order ............................................................................................................. 97
Choosing MultiBoot preferences ....................................................................................................... 97
Setting a new boot order in Computer Setup ................................................................. 97
Dynamically choosing a boot device using the f9 prompt ............................................. 98
Setting a MultiBoot Express prompt .............................................................................. 98
Entering MultiBoot Express preferences ........................................................................ 98
9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 99
Using Computer Setup ......................................................................................................................................... 99
Starting Computer Setup .................................................................................................................. 99
Navigating and selecting in Computer Setup ................................................................................... 99
Restoring factory settings in Computer Setup ............................................................................... 100
Updating the BIOS ........................................................................................................................... 101
Determining the BIOS version ...................................................................................... 101
Downloading a BIOS update ......................................................................................... 101
Changing the boot order using the f9 prompt ................................................................................ 102
TPM BIOS settings (select products only) ......................................................................................................... 102
Using HP Sure Start (select products only) ....................................................................................................... 103
10 Computer Setup (BIOS) in Ubuntu Linux ..................................................................................................... 104
Starting Computer Setup ................................................................................................................................... 104
Using Computer Setup ....................................................................................................................................... 104
Navigating and selecting in Computer Setup ................................................................................. 104
Restoring factory settings in Computer Setup ............................................................................... 105
Updating the BIOS .............................................................................................................................................. 105
Determining the BIOS version ......................................................................................................... 105
Downloading a BIOS update ............................................................................................................ 106
ix
11 HP PC Hardware Diagnostics (UEFI) ............................................................................................................ 107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 107
12 Backup and recovery in Windows 7 ............................................................................................................ 109
Creating recovery media and backups .............................................................................................................. 109
Guidelines ........................................................................................................................................ 109
Creating recovery media with HP Recovery Disc Creator ............................................................... 109
Creating recovery media ............................................................................................... 110
Backing up your information .......................................................................................................... 110
Performing a system recovery .......................................................................................................................... 111
Using the Windows recovery tools .................................................................................................. 111
Using f11 recovery tools (select models only) ............................................................................... 112
Using Windows 7 operating system media ..................................................................................... 112
13 Backup and recovery in Windows 8 ............................................................................................................ 114
Backing up your information ............................................................................................................................. 114
Performing a system recovery .......................................................................................................................... 114
Using the Windows recovery tools .................................................................................................. 114
Using f11 recovery tools ................................................................................................................. 115
Using Windows operating system media (purchased separately) ................................................. 116
Using Windows Refresh or Windows Reset .................................................................................... 116
Using HP Software Setup ................................................................................................................ 116
14 Backup and recovery in Windows 10 .......................................................................................................... 117
Creating recovery media and backups .............................................................................................................. 117
Creating HP Recovery media (select products only) ....................................................................... 117
Using Windows tools ......................................................................................................................................... 118
Restore and recovery ......................................................................................................................................... 119
Recovering using HP Recovery Manager ........................................................................................ 119
What you need to know before you get started ........................................................... 119
Using the HP Recovery partition (select products only) .............................................. 120
Using HP Recovery media to recover ............................................................................ 120
Changing the computer boot order .............................................................................. 121
Removing the HP Recovery partition (select products only) ....................................... 122
15 Backup and Recovery in Ubuntu Linux ........................................................................................................ 123
Creating backups ............................................................................................................................................... 123
Backing up your information ............................................................................................................................. 123
Performing a system recovery .......................................................................................................................... 124
USB Recovery option (select models only) ....................................................................................................... 124
x
Remove everything and reinstall Ubuntu ......................................................................................................... 125
16 Specications .......................................................................................................................................... 127
Computer specications .................................................................................................................................... 127
35.6-cm (14.0-in) display specications .......................................................................................................... 128
Hard drive specications ................................................................................................................................... 129
Solid-state drive specications ......................................................................................................................... 130
DVD±RW SuperMulti DL Drive specications .................................................................................................... 131
Blu-ray ROM DVD±RW SuperMulti DL Drive ....................................................................................................... 132
DVD-ROM drive .................................................................................................................................................. 132
Specication information in Device Manager ................................................................................................... 133
17 Statement of Volatility ............................................................................................................................. 134
Non-volatile memory usage .............................................................................................................................. 136
Questions and answers ..................................................................................................................................... 138
18 Power cord set requirements .................................................................................................................... 139
Requirements for all countries and regions ...................................................................................................... 139
Requirements for specic countries and regions ............................................................................................. 139
19 Recycling ................................................................................................................................................ 141
Battery ............................................................................................................................................................... 141
Display ............................................................................................................................................................... 141
Index ........................................................................................................................................................... 147
xi
xii
1 Product description
Category Description HP 440
UMA
Product Name HP ProBook 440 G2 Notebook PC √ √
HP ProBook 445 G2 Notebook PC √ √
Processors Intel® Core™ i7 processor, Dual Core, 4th generation (4-
MB L3 cache)
4510U, 2.0-GHz/3.1-GHz Core Turbo/Intel HD Graphics
4400
Intel® Core i5 processors, Dual Core, 4th generation (3MB L3 cache)
4310U, 2.0-GHz/3.0-GHz Core Turbo processor/Intel HD
Graphics 4400
4210U, 1.7-GHz/2.7-GHz Core Turbo processor/Intel HD
Graphics 4400
Intel Core i3 processors, Dual Core, 4th generation (3MB L3 cache)
4030U, 1.9-GHz processor/Intel HD Graphics 4400
4005U, 1.7-GHz processor/Intel HD Graphics 4400
Intel Celeron processor (2-MB L3 cache)
2957U, 1.4-GHz processor/Intel HD Graphics
√ √
HP 440
discrete
HP 445
UMA
HP 445
discrete
Intel Core i7 processor, Dual Core, 5th generation
(1600MHz, 4-MB L3 cache, 15W, Intel HD 5500 Graphics)
5500U, 2.4-GHz/3.0-GHz Core Turbo
Intel Core i5 processor, Dual Core, 5th generation
(1600MHz, 3-MB L3 cache, 15W, Intel HD 5500 Graphics)
5300U, 2.3-GHz/2.9-GHz Core Turbo
5200U, 2.2-GHz/2.7-GHz Core Turbo
Intel Core i3 processor, Dual Core, 5th generation
(1600MHz, 3-MB L3 cache, 15W, Intel HD 5500 Graphics)
5020U, 2.2-GHz
5015U, 2.1-GHz
5010U, 2.1-GHz
5005U, 2.0-GHz
Intel Celeron, Broadwell, Dual Core (1600MHz, 2-MB L3
cache, 15W, Intel HD Graphics)
3215U, 1.7-GHz
3205U, 1.5-GHz
AMD processors √ √
√ √
1
Category Description HP 440
UMA
AMD A10-7300, Quad Cores, 3.2 GHz/1.9 GHz 2 MB L2
cache/Radeon R6 graphics
AMD A8-7100, Quad Cores, 3.0 GHz/1.8 GHz 2 MB L2
cache/Radeon R5 graphics
AMD A6 Pro 7050B, Dual Cores, 3.0 GHz/2.2 GHz 1 MB L2
cache/Radeon R4 graphics
Chipset Integrated with processor √ √
AMD A76M FCH √ √
HP 440
discrete
HP 445
UMA
HP 445
discrete
Graphics Integrated UMA:
See processor category.
Switchable discrete (Intel processors):
AMD Radeon R5 M255 with 2 GB or 1 GB dedicated video
memory
Switchable discrete (AMD processors):
A10 series APU - Graphic Branding AMD Radeon R7
M260DX with 2 GB or 1 GB dedicated video memory
A8 series APU - Graphic Branding AMD Radeon R6
M255DX with 2 GB or 1 GB dedicated video memory
A6 series APU - Graphic Branding AMD Radeon R5 M255
with 2 GB or 1 GB dedicated video memory
Supports HD decode, DX11, HDMI √ √ √ √
Supports PX7 √ √
Supports PX5 √
Panel HD eDP – at
35.6-cm (14.0-inch) HD, anti-glare, 1366x768, 200 nits,
3.6 mm, 1 or 2 WLAN antennas
35.6-cm (14.0-inch) HD, anti-glare, 1366x768, 200 nits,
3.6 mm, 1 or 2 WLAN antennas, camera
√ √
√
√
√ √ √ √
√ √
35.6-cm (14.0-inch) HD, anti-glare, 1366x768, 200 nits,
35.6-cm (14.0-inch) HD, 1366x768, 200 nits, 3.6 mm,
HD+ eDP – at
35.6-cm (14.0-inch) HD+, anti-glare, 1600x900, 250 nits,
All display assemblies include 1 or 2 wireless local area
Display assemblies include 2 worldwide 5-band (WWAN)
2 Chapter 1 Product description
√
3.6 mm, 1 or 2 WLAN antennas, WWAN, camera
√ √
touch panel, 1 or 2 WLAN antennas, camera
√ √
35.6-cm (14.0-inch) HD+, anti-glare, 1600x900, 250 nits,
3.6 mm, 1 or 2 WLAN antennas
√ √
3.6 mm, 1 or 2 WLAN antennas, camera
√ √ √ √
network (WLAN) antennas
√
antennas
Category Description HP 440
UMA
HP 440
discrete
HP 445
UMA
HP 445
discrete
Memory Two customer-accessible memory module slots
Supports dual-channel memory √ √ √ √
PC3L-12800, 1600-MHz, DDR3L SODIMMs √ √ √ √
Supports the following congurations:
Supports the following congurations (Brazil):
supporting up to 16 GB of RAM
●
16384 MB (8192 × 2; dual channel)
●
12288 MB (8192 + 4096; dual channel)
●
8192 MB (8192 × 1)
●
8192 MB (4096 × 2; dual channel)
●
6144 MB (4096 + 2048; dual channel)
●
4096 MB (4096 × 1)
●
2048 MB (2048 × 1)
●
16384 MB (8192 × 2; dual channel)
●
8192 MB (8192 × 1)
●
8192 MB (4096 × 2; dual channel)
●
4096 MB (4096 × 1)
●
2048 MB (2048 × 1)
√ √ √ √
√ √ √ √
√
Primary storage Supports 7-mm/9.5-mm, 2.5-in SATA hard drives with HP
3D DriveGuard
Customer-accessible √ √ √ √
Supports the following drives:
●
2-TB, 5400-rpm
●
1.5-TB, 5400-rpm
●
1-TB, 5400-rpm
●
750-GB, 7200-rpm
●
750-GB, 5400-rpm
●
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
500-GB, 5400-rpm, hybrid (8-GB SSD) MLC
●
320-GB, 5400-rpm
●
512-GB Solid-state drive (SSD)
●
512-GB Solid-state drive (SSD), TLC
●
128-GB Solid-state drive (SSD), MLC
●
128-GB Solid-state drive (SSD), TLC
Supports the following drives:
●
1.5-TB, 5400-rpm
√ √ √ √
√ √
√ √
3
Category Description HP 440
UMA
●
1-TB, 5400-rpm
●
750-GB, 5400-rpm
●
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 5400-rpm
●
512-GB Solid-state drive (SSD), TLC
●
128-GB Solid-state drive (SSD), TLC
●
128-GB Solid-state drive (SSD)
HP 440
discrete
HP 445
UMA
HP 445
discrete
Mini-card SSD M.2 2242 SSD
120 GB
Set as primary storage if selected. Not available with
Celeron or Pentium processors. Not available with WWAN.
Fixed optical drives Supports the following 9.5-mm SATA optical drives:
●
DVD-ROM
●
DVD+/-RW SuperMulti DL
Blu-ray ROM DVD+/-RW SuperMulti DL √ √
Supports no optical drive option √ √ √ √
Audio/Visual Integrated camera (720p HD) √ √ √ √
Stereo speakers (2) √ √ √ √
Integrated dual-array microphone (webcam models only) √ √ √ √
Integrated mono microphone (non-webcam models only) √ √ √
Headphone/microphone combo jack √ √ √ √
Realtek ALC3227-CG √ √ √ √
Skype-ready √ √ √ √
HD audio with DTS Sound+ √ √ √ √
√ √
√ √ √ √
Supports “no camera” option √ √
Ethernet Realtek RTL8161GSH-CG 10/100/1000 √ √ √ √
S3/S4/S5 wake on LAN (AC mode and battery mode) √ √ √ √
NIC power down technology √ √ √ √
Ethernet cable not included √ √ √ √
Wireless Integrated WLAN options by way of wireless module: √ √ √ √
WLAN antennas built into display assembly √ √ √ √
Supports “no WLAN/Bluetooth” option √ √ √ √
Integrated WLAN options via Minicard:
4 Chapter 1 Product description
●
QCA 802.11 b/g/n 1x1 (Marilyn) Backup
√ √ √ √
Category Description HP 440
UMA
●
Broadcom 802.11 a/b/g/n 2x2 +BT Combo
(Bumblebee) w/o WiDi
●
Broadcom 802.11 b/g/n 1x1 +BT Combo (Harrier)
Backup
●
Realtek 802.11 b/g/n 1x1 (Focus)
●
Realtek 802.11 b/g/n 1x1 +BT Combo (Skyray)
HP 440
discrete
HP 445
UMA
HP 445
discrete
Supports the following WLAN formats:
●
Intel 802.11 a/b/g/n/AC 2x2 +BT Combo (Wilkins
Peak 2) - no vPro
●
Intel 802.11 a/b/g/n/AC 1x1 +BT Combo (Wilkins
Peak 1)
Wireless Personal Area Network (PAN) only supported
by Bluetooth 4.0 combo card
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-
wide 5 band, congured with panels)
Subscriber identity module (SIM) security (customer-
accessible)
Supports “no WWAN” option √
Supports the following WWAN modules:
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP lt4112 LTE/HSPA+ Gobi 4G Module
External media card Digital Media Reader Slot
Supports SD, SDHC, SDXC
Ports Headphone/Microphone Combo Jack √ √ √ √
√ √
√ √ √ √
√
√
√
√ √ √ √
RJ-45 (Ethernet, includes link and activity lights) √ √ √ √
USB 3.0 (2) √ √ √ √
USB 2.0 (2) √ √ √ √
VGA (Dsub 15-pin) supporting 2048 × 1536 external
resolution at 50-GHz (hot plug/unplug with auto-detect)
VGA (Dsub 15-pin) supporting 1920 × 1200 external
resolution at 60-GHz (hot plug/unplug with auto-detect)
HDMI 1.4 √ √ √ √
Multi-pin AC port √ √ √ √
Keyboard/pointing
devices
Backlit, full-sized, chiclet, spill-resistant keyboard √ √ √ √
Touchpad includes: on/o button on board; 2-way scroll
Full-sized, chiclet, spill-resistant keyboard √ √ √ √
with legend, taps enabled by default, 2-nger scrolling
and zoom enabled by default
√ √
√ √
√ √ √ √
5
Category Description HP 440
UMA
HP 440
discrete
HP 445
UMA
HP 445
discrete
Power requirements 90-W Smart AC adapter with localized cable plug support
(3-wire plug with ground pin)
65-W Smart AC adapter with localized cable plug support
(3-wire plug with ground pin)
45-W Smart AC adapter with localized cable plug support
(3-wire plug with ground pin)
40-W, 2-prong AC adapter √
Power cord: 3-wire plug - 1.8 m or 1.0 m
Power cord: 2-wire plug - 1.0 m
4-cell, 44-Wh, 3.0 Ah, Li-ion battery √ √ √ √
4-cell, 40-Wh, 3.0 Ah, Li-ion battery (long life) √ √ √ √
Security Integrated ngerprint reader
No ngerprint reader option
Security lock
TPM SLB9660 (FW ver. 1.2) (Inneon; soldered down)
TPM support
Operating system Preinstalled:
Windows 7 Professional 64 √ √ √ √
√
√ √ √ √
√ √
√ √ √ √
√ √ √ √
Windows 7 Home Premium 64 √ √ √ √
Windows 7 Home Basic 64 √ √ √ √
Windows 8.1 Professional 64-bit Digital Product Key
(DPK) with Windows 7 Professional 64
Windows 8.1 Professional 64-bit Digital Product Key
(DPK) with Windows 7 Professional 64 – MSNA
Windows 8.1 China (CH) 64-bit √ √ √ √
Windows 8.1 Emerging Markets (EM) 64-bit √ √ √ √
Windows 8.1 Multi-language (ML) 64-bit √ √ √ √
Windows 8.1 Professional 64-bit √ √ √ √
Windows 8.1 Professional 64-bit – MSNA √ √ √ √
Windows 10 Home 64 √ √ √ √
Windows 10 Home 64 Single Language √ √ √ √
Windows 10 Home 64 Chinese Market √ √ √ √
Windows 10 Home 64 Chinese Market – CPPP √ √ √ √
Windows 10 Home 64 StF MSNA for Higher Education √ √ √ √
Windows 10 Home 64 High-end √ √
√ √ √ √
√ √ √ √
Windows 10 Home 64 High-end Single Language √ √
6 Chapter 1 Product description
Category Description HP 440
UMA
Windows 10 Home 64 High-end Chinese Market √ √
Windows 10 Professional 64 √ √ √ √
Windows 10 Professional StF MSNA √ √ √ √
Windows 10 Professional StF MSNA EM √ √ √ √
Windows 10 Professional 64 Downgrade Windows 7 32 √ √
HP 440
discrete
HP 445
UMA
HP 445
discrete
Windows 10 Professional 64 Downgrade Windows 7 32
StF MSNA
Windows 10 Professional 64 Downgrade Windows 7 64 √ √ √ √
Windows 10 Professional 64 Downgrade Windows 7 64
StF MSNA
Windows 10 Professional 64 Downgrade Windows 7 64
StF MSNA EM
FreeDOS 2.0 √ √ √ √
Ubuntu Linux √ √ √ √
Restore Media (DRDVD/SRDVD):
DRDVD Windows 10 √ √ √ √
DRDVD Windows 8.1 √ √ √ √
DRDVD Windows 7 √ √ √ √
SRDVD Ubuntu Linux √ √ √ √
Restore Media (OSDVD):
Windows 7 Home Basic 64 √ √ √ √
Windows 7 Home Premium 64 √ √ √ √
Windows 7 Professional 32 √ √ √ √
√ √
√ √ √ √
√ √ √ √
Windows 7 Professional 64 √ √ √ √
Windows 8.1 Professional 64 √ √ √ √
Windows 8.1 64-bit √ √ √ √
Windows 8.1 Country Specic 64-Bit √ √ √ √
Windows 8.1 Emerging Market 64-Bit √ √ √ √
Web-only support:
Windows 7 Professional 32 √ √ √ √
Windows 7 Enterprise 64 √ √ √ √
Windows 7 Enterprise 32 √ √ √ √
Windows 8.1 Enterprise 64 √ √ √ √
Windows 10 Enterprise √ √ √ √
Certied:
7
Category Description HP 440
UMA
Microsoft WHQL √ √ √ √
Serviceability End-user replaceable parts:
AC adapter √ √ √ √
Battery (system) √ √ √ √
Hard drive √ √ √ √
Memory module √ √ √ √
Optical drive √ √ √ √
WLAN module √ √ √ √
WWAN module √
Keyboard √ √ √ √
HP 440
discrete
HP 445
UMA
HP 445
discrete
8 Chapter 1 Product description
2 External component identication
Display
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Internal microphones (2) (select models only) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam:
Windows 7: Select Start > All Programs > Communication and Chat
> CyberLink YouCam.
Windows 8.1: Access HP Support Assistant. To access HP Support
Assistant, from the Start screen, select the HP Support Assistant
app.
Windows 10: Type camera in the taskbar search box, and then
Camera.
select
(6) Internal display switch Turns
o the display or initiates Sleep if the display is closed while
the power is on.
Display 9
Component Description
NOTE: The display switch is not visible from the outside of the
computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide:
Windows 7: Select Start > Help and Support > User Guides.
Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app.
Top
TouchPad
Windows 10
: Select Start, select All apps, select HP Help and Support, and then select HP Documentation.
Component Description
(1) TouchPad
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
on/o button Turns the TouchPad on and o.
10 Chapter 2 External component identication
NOTE: The TouchPad also supports edge-swipe gestures.
Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3) Microphone mute light
(4) Num lock light On: Num lock is on.
(5) Wireless light White: An integrated wireless device, such as a wireless local area
(6) Speaker mute light
(7) TouchPad light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
●
Amber: Computer sound is o.
●
White: Computer sound is on.
●
Amber: The TouchPad is o.
●
O: The TouchPad is on.
Top 11
Buttons, speakers, and ngerprint reader (select models only)
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
Windows 7: Select Start > Control Panel > System and Security
> Power Options.
Windows 8.1: From the Start screen, type power, select Power
and sleep settings
list of applications.
Windows 10
Power and sleep settings.
select
– or –
, and then select Power and sleep from the
: Type power in the taskbar search box, and then
12 Chapter 2 External component identication
Keys
Component Description
Right-click the Start button, and then select Power Options.
(2) Speakers (2) Produce sound.
(3) Wireless button Turns the wireless feature on or o but does not establish a
wireless connection.
(4) Speaker mute button Mutes and restores speaker sound.
(5) Fingerprint reader (select models only) Allows a ngerprint logon to Windows, instead of a password
logon.
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3) Windows key Windows 7: Displays the Windows Start menu.
Windows 8.1: Returns you to the Start screen from an open app
or the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
Windows 10: Opens the Windows Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
Top 13
Bottom
Component Description
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(6) Windows applications key Windows 7: Displays a shortcut menu for items beneath the
cursor.
Windows 8.1: Displays options for a selected object.
Windows 10: Displays options for a selected object.
(7) num lk key Turns the embedded numeric keypad on and o when pressed in
combination with the fn key.
Component Description
(1) Vents (2) Enable airow to cool internal components.
14 Chapter 2 External component identication
Component Description
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2) Service door Provides access to the hard drive bay and the memory
module slots.
(3) Battery release latch Releases the battery.
Battery lock latch Locks the battery in the battery bay.
(4) Service door Provides access to the wireless LAN (WLAN) module slot,
the WWAN module slot, and SIM slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact support through HP
Support Assistant.
To access Help and Support in Windows 7: Select Start >
Help and Support.
To access HP Support Assistant: in Windows 8.1: From the
Start screen, select the HP Support Assistant app.
Windows 10:
Type support in the taskbar search box, and then select
the HP Support Assistant app.
- or -
Click the question mark icon in the taskbar.
(5) Battery bay Holds the battery.
(6) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The
ot is located under the service door.
SIM sl
Bottom 15
Front
Component Description
Left
(1) Hard drive light
(2) Memory card reader Reads optional memory cards that store, manage, share,
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
or access information.
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Power connector Connects an AC adapter.
(3) AC adapter/Battery light
(4) Vent Enables airow to cool internal components.
16 Chapter 2 External component identication
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
●
White: The computer is connected to external power and
the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 89 percent.
●
O: The battery is fully charged.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
Component Description
(5) External monitor port Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack/lights Connects a network cable.
●
Green (right): The network is connected.
●
Amber (left): Activity is occurring on the network.
(7) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed HDMI device.
(8) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or USB hub.
Left 17
Right
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, or a headset. Also connects an optional headset
microphone. This jack does not support optional microphoneonly devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this document:
Windows 7:
Select Start > Help and Support > User Guides.
Windows 8.1:
From the Start screen, type support, and then select the HP
Support Assistant
‒ or –
From the Windows desktop, click the question mark icon in the
notication
Windows 10:
Start, select All apps, select HP Help and Support, and
Select
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
peakers are disabled.
s
NOTE: Be sure that the device cable has a 4-conductor
onnector that supports both audio-out (headphone) and
c
audio-in (microphone).
app.
area, at the far right of the taskbar.
(2) USB 2.0 ports (2) Connects an optional USB device, such as a keyboard, mouse,
(3) Optical drive (select models only) Depending on your computer model, reads an optical disc or
(4) Optical drive eject button (select models only) Releases the optical drive disc tray.
18 Chapter 2 External component identication
ternal drive, printer, scanner or USB hub.
ex
eads and writes to an optical disc.
r
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