HP Photosmart 7400 series Reference Guide
English
Copyright information
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a
trademark of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).
Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.
MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).
Microdrive is a trademark of Hitachi
Global Storage Technologies.
SmartMedia is a trademark of
Toshiba Corporation.
xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.
Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.
Other brands and their products are
trademarks or registered trademarks
of their respective holders.
The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos
within this document are retained by
the original owners.
Regulatory model
identification number
SDGOA-0401
For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0401. This regulatory
number should not be confused with
the marketing name (HP Photosmart
7400 series printer) or product
number (Q3409A).
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
● Read and understand all
instructions in the HP
Photosmart 7400 series Setup
Guide.
● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
● Observe all warnings and
instructions marked on the
product.
● Unplug this product from wall
outlets before cleaning.
● Do not install or use this product
near water or when you are wet.
● Install the product securely on a
stable surface.
● Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.
● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.
● Use in a well-ventilated area.
Contents
1 Welcome................................................................................................................2
Find more information.............................................................................................2
What's in the box....................................................................................................2
Printer parts............................................................................................................3
Paper information...................................................................................................5
Print cartridge information....................................................................................... 7
Using memory cards.............................................................................................10
Supported file formats...................................................................................10
Inserting memory cards.................................................................................11
Viewing photos on your computer screen......................................................11
2 Printing with your new printer...........................................................................13
Printing without a computer..................................................................................13
Quick start.....................................................................................................13
Selecting photos to print................................................................................15
Printing your photos....................................................................................... 16
Getting connected................................................................................................16
Connecting to a computer.............................................................................16
Saving your photos to a computer.................................................................17
Connecting to other people through HP Instant Share..................................17
Printing from a computer......................................................................................17
To update the printer software.......................................................................19
3 Installing the software........................................................................................20
4 Support and warranty......................................................................................... 22
HP Customer Care...............................................................................................22
Limited warranty statement...................................................................................24
5 Specifications.....................................................................................................25
System requirements............................................................................................25
Printer specifications............................................................................................25
Environmental statements....................................................................................28
Protecting the environment............................................................................28
Ozone production..........................................................................................28
Energy consumption......................................................................................28
Paper use......................................................................................................28
Plastics..........................................................................................................28
Material safety data sheets............................................................................29
Recycling program......................................................................................... 29
HP Photosmart 7400 series Reference Guide 1
1
Welcome
Thank you for purchasing an HP Photosmart 7400 series printer! With your new photo
printer you can print beautiful photos and save photos to your computer.
This guide primarily explains how to print without connecting a computer. To learn
how to print from your computer, install the printer software and view the onscreen
Help. For an overview of using a computer and the printer together, see Printing from
a computer.
Find more information
Your new printer comes with the following documentation:
● Setup Guide— The HP Photosmart 7400 series Setup Guide contains quick and
easy instructions to help you set up the printer.
● User's Guide — The HP Photosmart 7400 series User's Guide describes the
basic features of the printer, explains how to use the printer without connecting a
computer, and contains hardware troubleshooting information. This guide is
available in online format on the User's Guide CD.
● Reference Guide— The HP Photosmart 7400 series Reference Guide is the
book you are reading. It provides basic information about the printer, including
setup and operation, technical support and warranty. For detailed instructions,
see the User’s Guide.
● HP Photosmart Printer Help — The onscreen HP Photosmart Printer Help
describes how to use the printer with a computer and contains software
troubleshooting information.
After you have installed the printer software on your computer, you can view the
onscreen Help:
● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs)> HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 Series
> Photosmart Help.
● Macintosh: Select Help > Mac Help in the Finder, then select Library > HP
Photosmart Printer Help for Macintosh.
What's in the box
● The HP Photosmart 7400 series printer
● The HP Photosmart 7400 series Setup Guide
● The HP Photosmart 7400 series Reference Guide
● The HP Photosmart 7400 series printer software CD (some countries/regions
may have more than one CD)
● The User's Guide CD
● Photo cassette
● Print cartridge protector
● Photo paper storage bag
● Paper sampler
2 HP Photosmart 7400 series
● Tri-color and Photo print cartridges
● Power supply
Note Contents may vary by country/region.
Printer parts
1. In tray Load paper here.
2. Out tray After printing, remove your photos and documents from this tray. Pull out
the extender to hold larger-size paper.
3. Top cover Raise the top cover to access the Photo cassette, the print cartridges,
and the paper-width guide.
4. Memory card slots Insert memory cards here. See Using memory cards for more
information about the memory card slots.
5. On light Press to turn the printer on or off. The On light keeps you informed: Green
(printer is on), green/flashing (printer is busy), red/flashing (printer requires attention).
6. Save Press to save your photos to a connected computer.
7. Print index Press to print a photo index of all photos on a memory card. See Quick
start
8. Select Photos
9. Select Photos
number for printing.
10. Print Print the selected photos.
11. Cancel Cancel the current print job.
HP Photosmart 7400 series Reference Guide 3
and
Use to scroll through photos on a memory card.
Press this button to select or deselect the displayed photo index
Chapter 1
12. Printer screen View the photo index numbers, photo selection status, paper
status, and print cartridge status.
1. Photo cassette Load tabbed 10 x 15 cm (4 x 6.5 inch with .5 inch tab) photo paper,
untabbed 10 x 15 cm (4 x 6 inch) photo paper, or other supported small media into
this cassette, and insert the cassette into the In tray for printing.
2. Paper-width guide Adjust this guide for different paper widths.
3. Print cartridge storage area Insert any unused print cartridge in the print cartridge
protector that came with the printer, then store it here to keep it from drying out.
1. Rear access door Open this door to clear a paper jam.
2. USB port Connect a computer to the printer.
3. Power port Plug the power cord into the printer.
4 HP Photosmart 7400 series
Paper information
To get the best results from the printer, choose from these high-quality HP photo
papers:
To print
High-quality, long-lasting prints and
enlargements
Medium-to-high-resolution images from
scanners and digital cameras
Casual and business photos HP Photo Paper
Text documents, draft versions, test and
alignment pages
Paper loading tips:
● You can print photos and documents on a wide variety of paper sizes, from 76 x
127 mm (3 x 5 inches) up to 216 x 356 mm (8.5 x 14 inches), as well as on 216mm wide (8.5 inch) banner paper. To learn about specific paper sizes and types
you can use, see Specifications.
● Before loading paper, slide out the paper-width guide to make room for the paper.
● Load only one type and size of paper at a time. Do not mix paper types or sizes in
the In tray or the Photo cassette.
● Be careful not to load too much or too little paper, or it may be difficult for the
printer to pick up a sheet of paper. For more information about the amount of
paper to load in the In tray, see Specifications.
● After loading paper, pull out the Out tray extender to hold larger-size printed
pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Use this paper
HP Premium Plus Photo Paper
(also known as Colorfast Photo Paper in
some countries/regions)
HP Premium Photo Paper
HP Everyday Photo Paper
HP Premium Inkjet Paper
Paper type
● Letter or A4
paper
● Transparencies
● 20 x 25 cm (8 x
10) inch photo
paper
● 13 x 18 cm (5 x
7 inch) photo
paper
● Envelopes
HP Photosmart 7400 series Reference Guide 5
How to load Tray to load
1 Raise the top cover.
2 Raise the Out tray all
the way up.
3 Load plain paper,
photo paper, or
transparencies print
side down in the In
tray.
Load envelopes with
the front side down
and with the flap on
In tray – larger paper sizes
Chapter 1
(continued)
Paper type How to load Tray to load
the left. Tuck the
flaps inside the
envelopes to avoid
paper jams.
4 Lower the Out tray.
5 Adjust the paper-
width guide to fit
close to the edges of
the paper without
bending the paper.
6 Lower the top cover.
1) Top cover
2) Out tray
In tray – envelopes
1) Paper-width guide
● 10 x 15 cm (4 x
6 inch) photo
paper (with or
without tab)
● Index cards
6 HP Photosmart 7400 series
1 Remove any paper
that's loaded in the In
tray.
2 Raise the top cover
and remove the
Photo cassette into the In tray
(continued)
Paper type How to load Tray to load
● Hagaki cards
● L-size cards
Photo cassette from
its holder.
3 Load up to 20 sheets
of paper into the
Photo cassette, print
side down. If you are
using tabbed paper,
insert the tabbed end
first.
4 Raise the Out tray.
5 Line up the Photo
cassette on the right
side of the In tray,
then slide it into the
printer until it snaps
into place.
6 Lower the Out tray.
7 Lower the top cover.
8 When you finish
printing, remove the
Photo cassette and
store it in the holder
inside the top cover.
Print cartridge information
Your HP Photosmart 7400 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridges
for your project.
Tip See the back cover of this guide for the cartridge selection numbers you can use
with this printer.
For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate your printer warranty.
Using the right print cartridges
To print…
Full-color photos Tri-color HP #57 Photo HP #58
Black-and-white photos Tri-color HP #57 Photo HP #58
Sepia or antique photos Tri-color HP #57 Photo HP #58
HP Photosmart 7400 series Reference Guide 7
Insert this print
cartridge in the LEFT
stall
Insert this print
cartridge in the RIGHT
stall
Chapter 1
Using the right print cartridges (continued)
To print… Insert this print
cartridge in the LEFT
stall
Insert this print
cartridge in the RIGHT
stall
Text and colored line
Tri-color HP #57 Black HP #56
drawings
Caution Check that you are using the correct print cartridges; see the back
cover for the cartridge numbers you can use with this printer. Also note that HP
does not recommend modifying or refilling HP cartridges. Damage that results
from modifying or refilling HP cartridges is not covered by the HP warranty.
For the best print quality, HP recommends that you install retail print cartridges before
the date stamped on the box.
Inserting and replacing the print cartridges
Preparing the printer and cartridges
1 Make sure the power is on and you
have removed the cardboard from
inside the device.
2 Raise the top cover of the printer.
3 Remove the bright pink tape from
the cartridges.
Do not touch the ink nozzles or the
copper-colored contacts, and do not retape the cartridges.
Inserting the cartridges
1 If you are replacing a Black or
Photo cartridge, push down and pull
outward on the cartridge in the right
stall to remove it.
2 Hold the new Black or Photo
cartridge with the label on top. Slide
the cartridge at a slight upward
angle into the right stall so the
copper-colored contacts go in first.
Push the cartridge until it snaps into
place.
8 HP Photosmart 7400 series
Inserting and replacing the print cartridges (continued)
3 Repeat the previous step to install
4 Lower the top cover.
You must install both cartridges in order
for the printer to work normally.
Tip Ink-backup Printing Mode lets you
For optimal print quality and speed, align
new print cartridges immediately after
installing them. Make sure the printer is
on and connected to a computer.
Caution To avoid print carriage
jams, make sure the print cartridge
snaps securely into place as you
insert it.
the Tri-color cartridge in the left stall.
keep printing even if one of the
cartridges fails or runs out of ink.
Remove the cartridge and close
the top cover to enter Ink-backup
Printing Mode. The printer
continues to print, but at a slower
speed and with inferior print quality.
Replace the empty cartridge as
soon as possible.
Aligning the cartridges
1 Load plain paper in the In tray.
If you are using a Windows
computer:
a Right-click on the HP
Photosmart printer icon in your
Windows taskbar.
b Select Open HP Photosmart
7400 Series Toolbox.
c From the Device Services tab,
click Align the Printer.
If you are using a Macintosh
computer:
a Select Calibrate from the HP
Inkjet Utility drop-down menu.
For instructions on viewing the
HP Photosmart Printer Help,
see Find more information.
b Click Align.
HP Photosmart 7400 series Reference Guide 9
Chapter 1
Inserting and replacing the print cartridges (continued)
2 Follow the onscreen instructions to
When you are not using a print cartridge
Whenever you remove a filled (not
empty) print cartridge from the printer,
store it in the print cartridge protector.
The cartridge protector keeps the ink
from drying out when the cartridge is not
being used. Failure to properly store
your cartridge can cause the cartridge to
malfunction.
➔
Once you have inserted a cartridge into
the cartridge protector, place it in the
storage area located in the printer.
complete the cartridge alignment.
To insert a cartridge into the
cartridge protector, slide the
cartridge into the protector at a
slight angle and snap it securely
into place.
Using memory cards
After you have taken pictures with a digital camera, you can remove the memory card
from the camera and insert it into the printer to view and print your photos. The printer
can read the following types of memory cards: CompactFlash
™
Microdrive
, MultiMediaCard™, Secure Digital™, SmartMedia™, and xD-Picture Card™.
Caution Using any other type of memory card may damage the memory card
and the printer.
Supported file formats
The printer can recognize and print JPEG and uncompressed TIFF files directly from
the memory card. If your digital camera saves photos in other file formats, save the
10 HP Photosmart 7400 series
™
, Memory Sticks,
files to your computer and print them using a software application. For more
information, see the onscreen HP Photosmart Printer Help.
Inserting memory cards
After you take pictures with a digital camera, remove the memory card from the
camera and insert it into the printer.
Caution Do not pull out a memory card while the Memory Card light is
flashing green.
1 CompactFlash, Microdrive
2 MultiMediaCard, Secure Digital
3 Memory Stick
4 SmartMedia, xD-Picture Card
1 Remove any memory cards that are already inserted into any of the memory card
slots. You can have only one card inserted at a time.
2 Find the correct slot for your memory card.
3 Insert the memory card into the slot with the copper-colored contacts down or the
metal pinholes facing toward the printer.
4 Gently push the memory card into the printer until it stops.
The printer reads the memory card, and then displays the index number of the first
photo on the printer screen. If you used your digital camera to select photos on the
card, dPF appears on the printer screen. For more information about how to select
and print photos, see Selecting photos to print and Printing your photos.
Viewing photos on your computer screen
When the printer is connected to a computer, you can insert a memory card in the
printer and view the photos on your computer screen. This Photo Viewer feature is
automatic, so you don't need to do anything except insert your memory card into the
printer. For information about how to connect the printer to your computer, see
Installing the software. For information about selecting photos to print, see Selecting
photos to print.
HP Photosmart 7400 series Reference Guide 11
Chapter 1
12 HP Photosmart 7400 series
2
Printing with your new printer
The HP Photosmart 7400 series lets you print high-quality photos either with or
without using your computer. This section provides you with instructions for quickly
getting started without a computer, for printing with a computer, and for connecting to
other people through HP Instant Share.
Printing without a computer
Get started quickly using these easy instructions.
Quick start
After setting up the printer using the instructions in the HP Photosmart 7400 series
Setup Guide, refer to these steps for start-to-finish printing.
Use these steps for start-to-finish printing in minutes!
Step 1
Insert a memory card that
has photos on it.
See Using memory cards.
Inserting a memory card
Step 2
Press Print Index and
decide which photos to print.
Deciding which photos to print
HP Photosmart 7400 series Reference Guide 13
Chapter 2
(continued)
Use these steps for start-to-finish printing in minutes!
Step 3
Choose a layout and load
the right paper for the job:
● To print three 10 x 15
cm (4 x 6 inch) photos
per sheet, load letter or
A4 paper into the In
tray, OR
● To print one 10 x 15 cm
(4 x 6 inch) photo per
sheet, load tabbed 10 x
15 cm (4 x 6.5 inch
photo paper with .5 inch
tab) or untabbed 10 x
15 cm (4 x 6 inch) photo
paper into the Photo
cassette. Tabbed paper
will result in a
borderless photo,
Choosing a layout and loading paper
untabbed paper will
have a border on one
edge.
See Paper information.
Step 4
Insert the best print
cartridges for the job.
See Print cartridge
information.
Inserting print cartridges
14 HP Photosmart 7400 series
(continued)
Use these steps for start-to-finish printing in minutes!
Step 5
1
Press Select Photos
or
until the index
number of the photo you
want to print appears on
the printer screen.
2 Press Select Photos
to select the photo
for printing. A check
mark appears next to
the number on the
printer screen.
For more information on
selecting photos to print, see
Selecting photos to print.
Selecting photos to print
Step 6
Press Print to print your
selected photos.
Printing your photos
Selecting photos to print
If you want to… Do this
Select one or more
photos
HP Photosmart 7400 series Reference Guide 15
1 Make sure your memory card is still inserted in the
printer.
2 Refer to the photo index you printed and decide
which photo(s) to select for printing. Note their
corresponding index numbers.
3
Press Select Photos
or
until the index number
of the first photo you want to print appears on the
printer screen. Press and hold the button to view the
photo numbers rapidly.
4
Press Select Photos
to select the photo for
printing. A check mark appears next to the number
on the printer screen to indicate your selection.
5 Repeat steps 2 and 3 until you have selected all the
photos you want to print.
Note
To deselect a photo, press Select Photos
again to remove the check mark.
Chapter 2
(continued)
If you want to… Do this
Select all photos on
the memory card
Printing your photos
To print photos from a memory card:
1 Insert a memory card.
2 Select one or more photos as described earlier in this section.
3 Press Print.
Note Some digital cameras have a menu feature that allows you to select photos on
a memory card to be printed. These camera-selected photos are also called
Digital Print Order Format (DPOF). If you have selected photos using the
DPOF feature, dPF appears on the printer screen when you insert the memory
card. Press Print to print these camera-selected photos, or press Cancel to
deselect them.
Getting connected
Use your printer to stay connected to other devices and people.
1 Make sure your memory card is still inserted in the
printer.
2
Press and hold Select Photos
seconds. The printer screen will briefly display nine
dashes, and then check marks will appear next to
each index number on the screen.
Note To deselect all photos, press and hold Select
Photos
for three seconds.
for three
Connecting to a computer
To do this... You will need...
Print from your computer to the printer. A Universal Serial Bus (USB) 2.0 full-
speed compliant cable 10 feet (3
meters) or less in length. For
instructions on connecting the printer to
your computer with a USB cable, see
the Setup Guide.
Save photos from a memory card
(inserted in the printer) to your computer.
(You can enhance and organize your
photos in the HP Image Zone software.
See Saving your photos to a computer.)
Share photos through HP Instant Share. ● A USB cable as described above.
16 HP Photosmart 7400 series
A USB cable as described above.
● A computer with Internet access.
Saving your photos to a computer
When the printer is connected to a computer, you can save your photos to your
Windows PC or Macintosh computer using the Save button on the printer's control
panel.
1 Make sure the printer is connected to a computer at the USB port on the back of
the printer, and that you have installed the software from the HP Photosmart
7400 series CD.
2 Insert a memory card into the printer.
3 Press Save.
4 Follow the onscreen instructions to save photos to the appropriate folder on your
computer.
Note To stop saving photos to your computer, press Cancel.
Connecting to other people through HP Instant Share
Use HP Instant Share to share photos with friends and relatives using e-mail, online
albums, or an online photo finishing service. the printer must be connected through a
USB cable to a computer with Internet access and have all the HP software installed.
If you try to use HP Instant Share and do not have all the required software installed
or configured, a message prompts you through the required steps.
To use HP Instant Share to send photos:
1 Insert a memory card and select some photos.
2 Press Save to save the photos to your computer.
3 Use the HP Instant Share features of the HP Image Zone software to share your
photos with others.
See the HP Image Zone onscreen Help for information about using HP Instant
Share.
Printing from a computer
All HP photo printers come with the HP Image Zone software, which helps you do
more with your photos than ever before. Use it to get creative with your pictures: edit
them, share them, and create fun projects such as album pages.
You should also get to know the printer driver software. That's the interface that pops
up whenever you print. It controls the resolution and color, and it usually chooses
those settings automatically (which is fine when you're printing on plain paper). But if
you're printing a digital photo, you'll want to get in there and fiddle around to produce
the best-quality print.
For information on installing the HP Image Zone and printer driver software, see
Installing the software.
Software feature
HP Instant Share For more information about using HP
HP Photosmart 7400 series Reference Guide 17
Where to find information
Instant Share with your specific printer
Chapter 2
(continued)
Software feature Where to find information
model, see Connecting to other people
through HP Instant Share.
In the onscreen Help, click Use the HP
Image Zone, then click Share your
Use HP Instant Share to share photos
images using HP Instant Share.
with family and friends. HP Instant
Share lets you easily:
● E-mail images using HP Instant
Share without large file attachments
● Create online albums to share,
organize, and store photos
● Order professionally processed
prints online (availability varies by
country/region)
Creative projects
Think outside the photo album. The HP
Image Zone lets you use your digital
photos for creative projects such as:
● Iron-on transfers
● Banners
● Calendars
Organize your photos
The HP Image Zone helps you keep on
top of your digital photos and video clips
by letting you:
● Organize your photos in albums
● Search through your photos by
date, keywords, and more
● Index images automatically
In the onscreen Help, click Use the HP
Image Zone, then click Create projects.
In the onscreen Help, click Use the HP
Image Zone, then click Manage your
images.
18 HP Photosmart 7400 series
(continued)
Software feature Where to find information
Edit and enhance your photos
The HP Image Zone lets you:
● Do manual color correction and
make other adjustments to improve
your photos before you print them
● Add text and other graphics
● Resize your digital photos
Take control of printing
Harness the power of the HP
Photosmart printer driver. This software
gives you full control over how your
photos print. You can:
● Use advanced color settings to
produce the highest-quality prints
● Produce draft-quality prints to save
on ink and photo media
● Learn how to get the most out of
your printer and your digital photos
In the onscreen Help, click Use the HP
Image Zone, then click Edit your images.
In the onscreen Help, click HP
Photosmart Printer Help.
Be sure to download the latest printer software update every couple of months to
ensure you have the latest features and improvements.
To update the printer software
For instructions on updating the printer software, see the Printing from a computer
section on the User's Guide CD.
HP Photosmart 7400 series Reference Guide 19
3
Installing the software
The printer comes with optional software you can install on a computer. After using
the Setup Guide instructions to setup the printer hardware, use the instructions in this
section to install the software. This software includes:
The software includes:
The software
The HP Photosmart printer driver Lets you print from applications on your
The HP Image Zone software Lets you edit, enhance, organize, and
To install the software:
Windows users
What it does
computer to the HP Photosmart 7400
series printer. Onscreen help is included.
share your photos before you print them.
Online help is included.
Macintosh users
Important: Do not connect the USB
cable until you are prompted.
HP Image Zone software and full printer
functionality is installed automatically
when you choose the Typical installation
of your HP software.
1 Insert the HP Photosmart CD into
your computer's CD-ROM drive.
2 Click Next and follow the onscreen
instructions. If instructions do not
appear, locate the setup.exe file on
the CD-ROM drive and double-click
it. Wait several minutes while the
files load.
Note If the Found New Hardware
screen appears, click
Cancel, unplug the USB
cable, and restart the
installation.
3 When prompted, connect one end
of the USB cable to the USB port on
the back of the printer, and connect
the other end to the USB port on
your computer.
Important: Do not connect the USB
cable until you are prompted.
1 Insert the HP Photosmart CD into
your computer's CD-ROM drive.
2 Double-click the HP Photosmart
CD icon.
3 Double-click the HP Photosmart
Install icon. Follow the onscreen
instructions to install the printer
software.
4 When prompted, connect one end
of the USB cable to the USB port on
the back of the printer, and connect
the other end to the USB port on
your computer.
5 Select the printer in the Print dialog
box. If the printer does not appear
in the list, click Edit Printer List to
add the printer.
20 HP Photosmart 7400 series
To install the software: (continued)
Windows users Macintosh users
4 Follow the onscreen instructions
until the installation is finished and
your computer restarts. When the
Congratulations page appears, click
Print a demo page.
HP Photosmart 7400 series Reference Guide 21
4
Support and warranty
This section contains information about technical support and the printer warranty.
HP Customer Care
If you have a problem, follow these steps:
1 Check the documentation that came with the printer.
– Setup Guide: The HP Photosmart 7400 series Setup Guide explains how to set up
your printer.
– User's Guide: The HP Photosmart 7400 series User's Guide describes the basic
features of your printer, explains how to use the printer without connecting a computer,
and contains hardware troubleshooting information. This guide is available in online
format on the User's Guide CD.
– HP Photosmart Printer Help: The onscreen Help contains detailed information about
how to use the software that came with the printer. For information about viewing the
onscreen Help, Find more information.
2 If you are unable to solve the problem using the information in the onscreen Help or the
User's Guide, visit www.hp.com/support to do the following:
– Access online support pages
– Send HP an e-mail message for answers to your questions
– Connect with an HP technician by using online chat
– Check for software updates
Support options and availability vary by product, country/region, and language.
3 In Europe only, contact your local point of purchase. If the printer has a hardware failure,
you will be asked to bring the printer to where you purchased it. Service is free during the
printer limited warranty period. After the warranty period, you will be quoted a service charge.
4 If you are unable to solve the problem using the onscreen Help or HP web sites, call HP
Customer Care using the number for your country/region. For a list of country/region phone
numbers, see the following section.
HP Customer Care by phone
While the printer is under warranty, you can obtain free phone support. For more information,
see Limited warranty statement, or go to www.hp.com/support to check the duration of your free
support.
After the free phone support period, you can obtain help from HP at an additional cost. Contact
your HP dealer or call the support phone number for your country/region for support options.
To receive HP support by phone, call the appropriate support phone number for your location.
Standard phone company charges apply.
North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is available in
both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support
may change without notice). This service is free during the warranty period. A fee may apply
outside the warranty period.
Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland,
Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom
should go to www.hp.com/support to access phone support numbers in their country/region.
22 HP Photosmart 7400 series
www.hp.com/support
61 56 45 43
Argentina
Argentina
Australia
800 171
Brasil (dentro da
grande São Paulo)
Brasil (fora da
grande São Paulo)
Canada
Caribbean
Central America
Chile
Columbia
Costa Rica
Česká republika
Ecuador
(Andinat el)
Ecuador (Pacifitel)
2 532 5222
Greece (international)
Greece (in-country)
Greece (Cyprus)
Guatemala
Magyarország
India
Indonesia
(0) 9 830 4848
Jamaica
(54) 11-4778-8380
0-810-555-5520
13 10 47
(11) 3747-7799
0800-157751
(800) 474-6836
1-800-711-2884
1-800-711-2884
800-360-999
(8621) 38814518
01-800-011-4726
0-800-011-4114 +
1-800-711-2884
261 307 310
1-800-711-2884
1-800-225528
+ 30 210 6073603
801 11 22 55 47
800 9 2649
1-800-999-5105
852-2802 4098
1 382 1111
1 600 44 7737
62 (21) 350 3408
0-800-7112884
0570-000511
+81-3-3335-9800
1588-3003
Malaysia
México (Ciudad de México)
México (fuera de
Ciudad de México)
22 404747
New Zealand
Nigeria 1 3204 999
Pan ama
Per ú
Philippines
Pol ska
Puerto Rico
Republica Dominicana
România
Russia (Moscow)
Russia (St. Petersburg)
800 897 1444
Singapore
Slovakia
South Africa (Intl.)
South Africa (RSA)
Rest Of West Africa
Thailand
71 89 12 22
Trinidad & Tobago 1-800-7112884
Türkiye
Ukraine
800 4520
United States
Ven ezue la
Viêt Nam
For Bangladesh, Brunei,
Cambodia, Pakistan, and
Sri Lanka
1800-80-5405
(55)5258-9922
01-800-4726684
0800 441 147
001-800-7112884
0-800-10111
63 (2) 867-3551
22 5666 000
1-877-232-0589
1-800-7112884
(21) 315 4442
095 797 3520
812 346 7997
65 6272 5300
2 50222444
+ 27 11 2589301
086 0001030
+ 351 213 17 63 80
(02) 8722-8000
66 (2) 353 9000
(212) 444 7171
(380 44) 490 3520
(800) 474-6836
01-800-4746.8368
84 (8) 823 4530
Fax to :
+65-6275-6707
HP Photosmart 7400 series Reference Guide 23
Chapter 4
Placing a call
Call HP Customer Care while you are near the computer and printer. Be prepared to provide the
following information:
● Printer model number (located on the front of the printer).
● Printer serial number (located on the bottom of the printer).
● Computer operating system.
● Version of printer driver:
– Windows PC: To see the printer driver version, right-click the memory card icon in the
Windows taskbar and select About.
– Macintosh: To see the printer driver version, use the Print dialog box.
● Messages displayed on the printer screen or on the computer monitor.
● Answers to the following questions:
– Has the situation you are calling about happened before? Can you recreate the
situation?
– Did you install any new hardware or software on your computer around the time that
the situation occurred?
Limited warranty statement
The limited warranty statement is included separately in the box.
24 HP Photosmart 7400 series
5
Specifications
This section lists the minimum system requirements for installing the printer software, and
provides selected printer specifications. Some environmental information is also included at the
end of this section.
For a complete list of printer specifications and system requirements, see the onscreen HP
Photosmart Printer Help. For information about viewing the onscreen Help, see Welcome.
System requirements
Component Windows PC minimum Macintosh minimum
Operating system
Processor
RAM 128 MB recommended Mac OS 10.1 through 10.3:
Free disk space 500 MB 500 MB
Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher
CD-ROM drive 4x 4x
Connectivity PictBridge: using front
Browser Microsoft Internet Explorer
Printer specifications
Category Specifications
Microsoft® Windows 98, 2000
Professional, ME, XP Home,
and XP Professional
Intel® Pentium® II (or
equivalent) or higher
camera port
Bluetooth: using optional HP
Bluetooth Wireless Adapter
5.5 or later
Mac® OS X 10.1 through 10.3
G3 or greater
128 MB
USB: Mac OS X 10.1 through
10.3
PictBridge: using front
camera port
Bluetooth: using optional HP
Bluetooth Wireless Adapter
—
Connectivity USB: Microsoft Windows 98, 2000 Professional, ME, XP
Image file formats JPEG Baseline
HP Photosmart 7400 series Reference Guide 25
Home, and XP Professional; Mac OS X 10.1 through 10.3
TIFF 24-bit RGB uncompressed interleaved
TIFF 24-bit YCbCr uncompressed interleaved
TIFF 24-bit RGB packbits interleaved
TIFF 8-bit gray uncompressed/packbits
Chapter 5
(continued)
Category Specifications
TIFF 8-bit palette color uncompressed/packbits
TIFF 1-bit uncompressed/packbits/1D Huffman
Media sizes Photo paper, 10 x 15 cm (4 x 6 inches)
Photo paper with tab, 10 x 15 cm with 1.25 cm tab (4 x 6
inches with 0.5 inch tab)
Index cards, 10 x 15 cm (4 x 6 inches)
Hagaki cards, 100 x 148 mm (3.9 x 5.8 inches)
A6 cards, 105 x 148 mm (4.1 x 5.8 inches)
L-size cards, 90 x 127 mm (3.5 x 5 inches)
L-size cards with tab, 90 x 127 mm with 12.5 mm tab (3.5
x 5 inches with 0.5 inch tab)
Media specifications Recommended maximum length: 356 mm (14 inches)
Recommended maximum thickness: 292 µm (11.5 mil)
Media sizes, standard Photo paper
76 x 76 mm to 216 x 356 mm (3 x 3 inches to 8.5 x 14
inches)
Plain paper
Letter, 216 x 280 mm (8.5 x 11 inches)
Legal, 216 x 356 mm (8.5 x 14 inches)
Executive, 190 x 254 mm (7.5 x 10 inches)
A4, 210 x 297 mm (8.27 x 11.7 inches)
A5, 148 x 210 mm (5.8 x 8.3 inches)
B5, 176 x 250 mm (6.9 x 9.8 inches)
Cards
Hagaki, 100 x 148 mm (3.94 x 5.83 inches)
L-size, 90 x 127 mm (3.5 x 5 inches)
L-size with tab, 90 x 127 mm with 12.5 mm tab (3.5 x 5
inches with 0.5 inch tab)
Index, 76 x 127 mm, 10 x 15 cm, and 127 x 203 mm (3 x
5 inches, 4 x 6 inches, and 5 x 8 inches)
A6, 105 x 148.5 mm (4.13 x 5.85 inches)
Envelopes
No. 9, 98.4 x 225.4 mm (3.875 x 8.875 inches)
No. 10, 105 x 240 mm (4.125 x 9.5 inches)
A2 Invitation, 110 x 146 mm (4.375 x 5.75 inches)
DL, 110 x 220 mm (4.33 x 8.66 inches)
C6, 114 x 162 mm (4.5 x 6.4 inches)
Custom
26 HP Photosmart 7400 series
(continued)
Category Specifications
76 x 127 mm to 216 x 356 mm (3 x 5 inches to 8.5 x 14
inches)
Transparencies and label sheets
Letter, 216 x 280 mm (8.5 x 11 inches)
A4, 210 x 297 mm (8.27 x 11.7 inches)
Media types Paper (plain, inkjet, photo, and banner)
Envelopes
Transparencies
Labels
Cards (index, greeting, Hagaki, A6, L-size)
Iron-on transfers
Memory cards CompactFlash Type I and II
Microdrive
MultiMediaCard
Secure Digital
SmartMedia
Sony Memory Sticks
xD-Picture Card
Memory card-supported file
formats
Paper trays In tray
Paper tray capacity In tray
Printing: See a list of supported Image file formats earlier
in this table
Saving: All file formats
76 x 127 mm to 216 x 356 mm (3 x 5 inches to 8.5 x 14
inches)
Photo cassette
10 x 15 cm (4 x 6 inch) and Hagaki
Out tray
All supported sizes
100 sheets of plain paper
15 envelopes
20–40 cards (depending on thickness)
20 sheets of banner paper or labels
25 transparencies, iron-on transfers, or photo paper
Photo cassette
24 sheets of photo paper
Out tray
HP Photosmart 7400 series Reference Guide 27
Chapter 5
(continued)
Category Specifications
Power consumption Printing: 6.604 W AC
Print cartridges 1 Black HP (C6656A)
USB 2.0 full-speed support Microsoft Windows 98, 2000 Professional, ME, XP
Environmental statements
Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner.
50 sheets of plain paper
20 sheets of photo paper, banner paper or transparencies
10 cards or envelopes
25 sheets of labels or iron-on transfers
Idle: 2.28 W AC
Off: 2.13 W AC
1 Tri-color HP (C6657A)
1 Photo HP (C6658A)
Home, and XP Professional
Mac OS X 10.1 through 10.3
HP recommends that the USB cable be less than 10 feet
(3 meters) in length
Protecting the environment
This printer has been designed with several attributes to minimize impact on our environment.
For more information, go to HP's Commitment to the Environment website at www.hp.com/hpinfo/
globalcitizenship/environment/.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources
and saves money without affecting the high performance of this product. This product qualifies
for ENERGY STAR, which is a voluntary program established to encourage the development of
energy-efficient office products.
ENERGY STAR is a U.S. registered mark of the U.S. EPA. As an
ENERGY STAR partner, Hewlett-Packard Company has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency. For more information, go to www.energystar.gov.
Paper use
This product is suited for the use of recycled paper according to DIN 19309.
Plastics
Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the printer life.
28 HP Photosmart 7400 series
Material safety data sheets
Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/
msds. Customers without Internet access should contact Customer Care.
Recycling program
HP offers an increasing number of product return and recycling programs in many countries, and
partners with some of the largest electronics recycling centers throughout the world. HP
conserves resources by reselling some of its most popular products.
This HP product contains lead in the solder, which may require special handling at the end of its
life.
HP Photosmart 7400 series Reference Guide 29
Declaration of conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer’s name and address:
Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA
Regulatory model number:
Declares that the product:
Product name:
Model number(s): Photosmart 7450 (Q3409A)
Power adapters: HP Part # 0950-4404 (domestic)
Conforms to the following product specifications:
Safety:
EMC: CISPR 22: 1997 / EN 55022: 1998, Class B
Supplementary Information:
The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive
89/336/EEC and carries the CE marking accordingly.
European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034
Böblingen Germany. (FAX +49-7031-14-3143)
SDGOA-0401
Photosmart 7400 series (Q3409A)
HP Part # 0950–4401 (international)
IEC 60950: 3rd Edition: 1999
EN 60950:2000
UL 60950:2000/CSA 22.2 No. 60950-00
NOM 019–SFCI-1993
GB4943:2001
CISPR 24: 1997 / EN 55024: 1998
IEC 61000-3-2: 2000 / EN 61000-3-2: 2000
IEC 61000-3-3/A1: 2001 / EN 61000-3-3/A1: 2001
CNS13438: 1998, VCCI-2
FCC Part 15-Class B/ICES-003, Issue 2
GB9254: 1998
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