HP (Hewlett-Packard) nc6000, nc8000 User Manual

HP Compaq Business Notebook nc6000 and nc8000 software overview
Abstract ............................................................................................................................................ 2
Highlights ........................................................................................................................................... 2
Operating systems ............................................................................................................................... 2
Microsoft Windows 2000................................................................................................................. 2
Microsoft Windows XP Professional.................................................................................................... 5
Microsoft Windows NT Workstation 4.0 and Windows 98 .................................................................. 7
Software delivery................................................................................................................................. 7
HP Support Software CD................................................................................................................... 7
HP worldwide website and Download Facility ..................................................................................... 7
HP Restore CDs................................................................................................................................ 7
Software enhancements........................................................................................................................ 9
HP Client Management Solutions ....................................................................................................... 9
Video ............................................................................................................................................. 9
Audio ........................................................................................................................................... 10
Security......................................................................................................................................... 10
DriveLock .................................................................................................................................. 10
Power-on password .................................................................................................................... 10
F10 administrator password ........................................................................................................ 10
Advanced Configuration and Power Interface (ACPI).......................................................................... 10
Quick Launch button support ........................................................................................................... 11
Reference guides ........................................................................................................................... 11
Frequently asked questions ................................................................................................................. 12
For more information.......................................................................................................................... 13
The purpose of this white paper is to present both an overview of the preinstalled software with operating system support and a brief description of major software components and features. This white paper covers the new HP Compaq Business Notebook nc6000 and nc8000 models, along with a software comparison to HP Compaq Business Notebook nc4000 models.
This document is intended for HP personnel and customers who need information about the software provided on the nc6000 and nc8000 preinstall images.

Highlights

Benefits of the new HP Compaq Business Notebook nc6000 and nc8000 preinstall image include:
Support for: – HP Compaq Business Notebook nc6000 and nc8000
– HP Compaq Business Notebook nc4000
Certifications: – PC 2001, Microsoft WHQL certified

Operating systems

Operating systems available for the nc6000 and nc8000 series include:
Microsoft Windows 2000 Professional with Service Pack 3
Microsoft Windows XP Professional with Service Pack 1

Microsoft Windows 2000

Microsoft Windows 2000 Professional with Service Pack 3 is the preinstalled operating system for select HP Compaq nc6000 and nc8000 models. HP also supports customers who install Windows 2000 on their own.
See Table 1 for a comparison of Windows 2000 software component versions.
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Table 1 Windows 2000 software component version comparison
Software component
ADI Soundmax Audio Driver
Adobe Acrobat Reader
Agere Systems Soft Modem Driver
Agere Mini-PCI Modem Driver (N620c)
Altiris Express Client
HP WLAN W400-W500 Atheros Client Utility
ATI Mobility U1/RS200M AGP Bus Driver
Evo N620c HP
1.00 A 1.00 B 1.00 C 1.00 C
5.10 A 5.10 B 5.10 B 5.10 B
N/A 1.00 A 1.00 A 1.00 A
1.00 B N/A 1.00 D 1.00 D
5.10 A (preloaded)
N/A
N/A 1.00 E 1.00 E 1.00 E
Compaq nc4000
5.10 A (preloaded)
1.00 A (preloaded)
HP Compaq nc6000
5.60 B (preloaded)
N/A N/A
HP Compaq nc8000
5.60 B (preloaded)
ATI Control Panel 1.00 C N/A N/A
ATI M7 Video Driver
ATI RS200M Video Driver N/A 1.00 C N/A N/A
ATI Mobility Radeon 9600 Video Driver and Control Panel
ATI M9 Video Driver and Control Panel
ATI M10 Video Driver and Control Panel
Broadcom NetXtreme Gigabit Ethernet Driver
HP Application Installer 2.00 B 2.00 B 3.00 A 3.00 A
Software Support for Bluetooth MultiPort
System Default Settings 2.00 B 3.00 A 4.00 B 4.00 B
Intervideo WinDVD Player 5.00 A 5.00 A 5.00 B 5.00 B
Easy Access Buttons Software 3.00 D N/A N/A N/A
1.00 A N/A N/A N/A
N/A N/A 1.00 A N/A
N/A N/A 1.00 A N/A
N/A N/A N/A 1.00 A
1.00 A 2.00 A 3.00 A 3.00 A
2.02 C
2.02 C (preloaded)
1.00 C (preloaded)
1.00 C (preloaded)
Quick Launch Buttons Software N/A 4.00 A 4.10 D 4.10 D
Wireless LAN MultiPort W200 Driver
Diagnostics for Windows
1.01 A 1.01 A 1.01 A 1.01 A
4.04 A (preloaded)
4.05 A (preloaded)
4.11 A (preloaded)
4.11 A (preloaded)
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Table 1 Windows 2000 software component version comparison (continued)
Software component Evo N620c HP Compaq
Hot Key Support Software 1.10 E N/A N/A N/A
Support software for Bluetooth by HP
HP Mobile Printing for Notebooks 2.00 A 2.00 A 2.10 B 2.10 B
HP WLAN W400/W500 Driver N/A 1.00 A 2.00 A 2.00 A
Infineon TPM Driver N/A N/A 1.00 A 1.00 A
Insight Management Agents
Intel Chipset Driver 4.20 A 4.20 A 5.00 A 5.00 A
Intel SpeedStep Application
Microsoft DirectX 8.10 9.00 A 9.00 A 9.00 A
O2 Micro Memory CardBus Accelerator
Roxio Easy CD Creator 5.34 A (CD) 5.34 C (CD) 6.11 A (CD) 6.11 A (CD)
Sun Java 1.4.2 1.4.2 1.4.2 1.4.2
N/A
5.00 H (preloaded)
3.00 B (preloaded)
N/A 1.00 A 1.00 B 1.00 B
nc4000
1.00 A (preloaded)
5.00 H (preloaded)
3.00 B (preloaded)
HP Compaq nc6000
1.00 A (preloaded)
5.00 K (preloaded)
3.00 B (preloaded)
HP Compaq nc8000
1.00 A (preloaded)
5.00 K (preloaded)
3.00 B (preloaded)
Synaptics Touchpad 7.00 A 7.00 A 7.5 D 7.5 D
System Enhancements 6.00 C 6.00 D 6.00 E 6.00 E
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Microsoft Windows XP Professional

Microsoft Windows XP Professional with Service Pack 1 is preinstalled on select nc6000 and nc8000 models. HP also supports customers who install Windows XP on their own.
Table 2 Windows XP Pro software component version comparison
Software component
ADI Soundmax Audio Driver Adobe Acrobat Reader Agere Systems Soft Modem Driver Agere Mini-PCI Modem Driver (N620c) Altiris Express Client
HP WLAN W400­W500 Atheros Client Utility ATI Mobility U1/RS200M AGP Bus Driver ATI Control Panel
ATI M7 Video Driver ATI RS200M Video Driver ATI Mobility Radeon 9600 Video Driver and Control Panel ATI M9 Video Driver and Control Panel ATI M10 Video Driver and Control Panel Broadcom NetXtreme Gigabit Ethernet Driver HP Application Installer Software Support for Bluetooth MultiPort System Default Settings Intervideo WinDVD Player Easy Access Buttons Software Quick Launch Buttons Software Wireless LAN MultiPort W200 Driver
Evo N620c HP
1.00 A 1.00 B 1.00 C 1.00 C
5.10 A 5.10 A 5.10 B 5.10 B
N/A 1.00 A 1.00 A 1.00 A
1.00 B N/A 1.00 D 1.00 D
5.10 A (preloaded)
N/A
1.00 E 1.00 E 1.00 E 1.00 E
N/A 1.00 C N/A N/A
1.00 A N/A 1.00 A N/A
N/A 1.00 C N/A N/A
N/A N/A
N/A N/A 1.00 A N/A
N/A N/A N/A 1.00 A
1.00 A 2.00 A 3.00 A 3.00 A
2.00 B 2.00 B 3.00 A 3.00 A
2.02 C (preloaded)
2.00 B 3.00 A 4.00 B 4.00 B
5.05 A 5.00 A 5.00 B 5.00 B
3.00 D N/A N/A N/A
N/A 4.00 A 4.10 D 4.10 D
1.01 A 1.01 A 1.01 A 1.01 A
Compaq nc4000
5.10 A (preloaded)
1.00 A (preloaded)
2.02 C (preloaded)
HP Compaq nc6000
5.60 B (preloaded)
2.00 A (Web)
1.00 A (Preloaded)
2.02 D (preloaded)
HP Compaq nc8000
5.60 B (preloaded)
2.00 A (Web)
N/A
2.02 D (preloaded)
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Table 2 Windows XP Pro software component version comparison (continued)
Software component
Compaq Info Center
Compaq Help & Support
Diagnostics for Windows
Hot Key Support Software Support software for Bluetooth by HP
HP Mobile Printing for Notebooks HP WLAN W400/W500 Driver
Infineon TPM Driver
Insight Management Agents
Evo N620c
1.10 A N/A N/A N/A
1.0 D 1.0 D 3.02 B 3.02 B
4.04 A (preloaded)
1.10 E N/A N/A N/A
N/A
2.00 A 2.00 A 2.10 B 2.10 B
N/A 1.00 A 2.00 A 2.00 A
N/A N/A 1.00 A 1.00 A
5.00 H (preloaded)
HP Compaq nc4000
4.05 A (preloaded)
1.00 A (preloaded)
5.00 H (preloaded)
HP Compaq nc6000
4.11 A (preloaded)
1.00 C (preloaded)
5.00 K (preloaded)
HP Compaq nc8000
4.11 A (preloaded)
1.00 C (preloaded)
5.00 K (preloaded)
Intel Banias Chipset Driver
Intel Chipset Installation Utility
Microsoft DirectX 8.10 9.00 A 9.00 A 9.00 A
O2 Micro Memory CardBus Accelerator
O2 Micro Memory CardBus Reader
Roxio Easy CD Creator
Sun Java 1.4.2 1.4.2 1.4.2 1.4.2
Synaptics Touchpad
System Enhancements
4.20 A N/A N/A N/A
N/A N/A 5.00 A 5.00 A
N/A 1.00 A 1.00 B 1.00 B
N/A N/A 2.00 B 2.00 B
5.34 A (CD)
7.00 A 7.00 A 7.5 D 7.5 D
3.00 D 3.00 F 3.00 H 3.00 H
5.34 C (CD)
6.11 A (CD)
6.11 A (CD)
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Microsoft Windows NT Workstation 4.0 and Windows 98

Microsoft Windows NT Workstation and Windows 98 are not supported on the HP Compaq nc6000 and nc8000 models. Limited support is available for the Evo N620c and HP Compaq nc4000 models.

Software delivery

Delivery methods for software updates available for HP commercial computers include:
HP Support Software CD
HP Worldwide Web Site and Download Facility
HP Restore CD Kit

HP Support Software CD

The Support Software CD (SSCD) includes updated drivers and utilities for HP commercial notebook, desktop, and workstation computers. Key drivers and utilities for HP computers are included on the SSCD. The user interface is in English, French, Italian, German, Spanish, and Japanese. The SSCD is updated regularly and is available either through an annual subscription or as a one-time purchase. Subscriptions can be purchased through customer support or from an authorized dealer.

HP worldwide website and Download Facility

Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the HP Download Facility or from the website at http://h18000.www1.hp.com/support/files/
ftp://ftp.compaq.com/pub/softpaq/
updates and product software enhancements. Multiple files and bootable diskettes can be distributed conveniently and electronically through diskettes or the Web.
. SoftPaqs provide a distribution method for driver and ROM
or

HP Restore CDs

Restore CDs are shipped with HP Compaq nc6000 and nc8000 models. The two CDs provide an easy-to-use complete restore solution for preinstalled operating systems. This restore solution allows users to selectively install and repair the OS, drivers, and applications without destroying important data; or to perform a full preinstalled software restoration.
The OS CD contains the preinstalled operating system and allows for reinstallation of the operating system on top of the current installation.
The Driver Recover CD allows installation from a menu of preinstalled drivers, utilities, and applications that are preinstalled on the computer.
Table 3 provides descriptions for software listed in this white paper.
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Table 3 SoftPaq descriptions
SoftPaq Description
3Com Etherlink 10/100 PCI NIC
ADI Audio Drivers Enables the integrated audio hardware used in
Agere Modem Driver Enables integrated modems used in select
Altiris Express Client Enables software deployment, configuration, and
ATI Video Drivers Enables the integrated video hardware used in
Broadcom Netxtreme Gigabit Ethernet Drivers
Application Installer Provides a convenient method for installing
Diagnostics Provides tools to test hardware components
Easy Access Buttons Software
Insight Management Agents Provides asset management, security features,
ADI Soundmax Audio Driver
Mini PCI Communications Support and Drivers
Synaptics TouchPad Driver Provides added functionality for the TouchPad
System Enhancements Provides users with an easy-to-install
System ROMPaq Updates ROM BIOS (Read Only Memory/Basic
Supports PCI NIC that is used in select docking station models
select configurations
configurations
migration
select configurations
Enables integrated gigabit NIC device used in select configurations
preloaded software
Enables the use of integrated Easy Access buttons
and alerting capabilities
Enables the integrated audio hardware used in select configurations
Enables internal modem and modem/NIC combination devices used in select configurations and supports Intel PCI NIC that is used in select docking station models
pointing device
compilation of operating system enhancements and fixes
Input Output System), which sets basic configuration allowing the system to boot
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Software enhancements

This section discusses the following software enhancements:
HP Client Management Solutions
Video
Audio
Security
Advanced Configuration and Power Interface (ACPI)
Quick Launch Button Support
Reference guides
The check boxes following each enhancement description indicate which operating systems support these enhancements and if the enhancements are provided on the SSCD, Restore CDs, and HP Web site.

HP Client Management Solutions

; Windows XP, 2000
With HP Client Management Solutions, formerly called Intelligent Manageability, HP responds to customer needs for easy-to-manage computers in stand-alone and networked environments. HP, in partnership with Altiris, a recognized leader in delivering cost-reducing lifecycle management technologies, offers a cohesive set of solutions that span the entire IT lifecycle. The combination of HP Client Manager Software and Altiris solutions enables customers to significantly lower total ownership costs on HP systems. HP and Altiris solutions focus on business needs in the following critical lifecycle areas:
HP platform management – Proactively respond to hardware changes, alerts, and manage mass updates to system software.
Deployment & Migration – Manage the end-to-end software deployment and migration process.
Inventory & Asset management – Keep track of hardware and software within the business
environment.
Help desk & Problem resolution – Resolve customer issues and streamline the help desk.
Connectors – Integrate with enterprise technology and systems management solutions.
With both stand-alone solutions and integrated suites, customers can manage hardware and software from a single Web-based console to address the complete IT lifecycle. For more information, see the brochure, HP and Altiris Client Management Solutions (5981-4665EN), or visit the HP website at www.hp.com/go/easydeploy.
; Support Software CD ; Driver Recovery CD ; Website
Standards supported:
SMBIOS Version 2.3.1, PXE 2.1, WHQL 9.0, RPL 2.73.

Video

; Windows XP, 2000 ; Support Software CD ; Driver Recovery CD ; Website
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HP Compaq nc6000 and nc8000 PCs feature the ATI video chipsets. Software drivers enable all functionality of the chipset. Driver support is complemented by a display utility that provides easy access to video settings through the Windows Control Panel.

Audio

; Windows XP, 2000 ; Support Software CD ; Driver Recovery CD ; Website
Audio drivers on the nc6000 and nc8000 enable the ADI CODEC controller to run multimedia applications using Microsoft DirectSound audio capability.

Security

; Windows XP, 2000 ; Support Software CD ; Driver Recovery CD ; Website

DriveLock

DriveLock is a security feature that offers advanced protection against unauthorized access to valuable data on internal notebook hard drives. Two passwords control access to the hard drives, which provide customers with a means to unlock a protected drive if the day-to-day user password has been lost. Hard drives protected with DriveLock remain protected even if removed from the notebook. Features and settings are accessed through the F10 Setup Utility. For more information about DriveLock, refer to the white paper, Drivelock Hard Drive Protection on HP Notebooks, 5981­9417EN, July 2003.

Power-on password

; Windows XP, 2000 ; Support Software CD ; Driver Recovery CD ; Website
The power-on password prevents an unauthorized user from powering on the system. After a power­on password is established, the user is required to type the password during the power-on process. The password can be set independently from DriveLock

F10 administrator password

; Windows XP, 2000 ; Support Software CD ; Driver Recovery CD ; Website
The F10 administrator password, also known as the setup password, prevents unauthorized changes to the system configuration. If the administrator password is not known, F10 Setup Utility is inaccessible. If this password is enabled, users are restricted from modifying DriveLock.

Advanced Configuration and Power Interface (ACPI)

Windows XP, 2000
Power Interface (ACPI) represents a significant innovation in power and configuration management, allowing operating systems and applications to manage power based on activity and usage. HP Compaq nc6000 and nc8000 models use ACPI to provide power conservation features under Windows XP and Windows 2000.
; Support Software CD ; Driver Recovery CD
 Website
Advanced Configurati on and
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Quick Launch button support

; Windows XP. 2000
HP Compaq nc business notebooks include three Quick Launch buttons designed to provide one-touch access to commonly used features including:
QuickLock—Engages OS password protection.
Wireless On/Off—-Enables or disables wireless connectivity (802.11 and Bluetooth).
Presentation Ready—-Enables customers to quickly and easily launch presentations and
automatically adjust display and power settings.
; Support Software CD ; Driver Recovery CD ; Website

Reference guides

; Windows XP. 2000
On the Documentation CD, there are three reference guides available for the nc6000 and nc8000 notebook PCs:
Safety and Comfort Guide—Provides instructions for using components such as the keyboard and mouse, thereby reducing the potential of repetitive motion injuries that can lead to carpal tunnel syndrome.
Modem Command Reference Guide—Includes information about the AT command set and S registers used for the integrated modem.
Notebook Reference Guide—Includes information such as identifying connectors, inserting and removing hardware and major hardware subsystems, performing upgrades, and troubleshooting.
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Frequently asked questions

How can DVD movies be viewed on business notebook nc models?
Intervideo WinDVD is preloaded on new nc6000 and nc8000 notebook family products. A software­based DVD decoder/player features an easy-to-use interface and allows customers to view DVD video releases. The DVD player is installed from the Setup Software shortcut off of the Windows Start Menu. This application is designed for use with Windows XP and Windows 2000.
Is the nc8000 preinstall image also compatible with other nc models?
Yes, the nc8000 preinstalled software image has been tested with nc4000 and nc6000 models.
If a new model is introduced, will previously released models in the family that are still being manufactured be updated with the new preinstall image?
Many customers have expressed a need for consistency. Therefore, HP will make every reasonable effort to maintain a consistent software image on corporate notebook models during the life of these models.
How do I obtain updated software components?
The latest software updates are available from the HP website at http://www.hp.com without Web access, the HP Software Support CD Kit is available.
Will the current image change significantly if new models are introduced?
As much stability as possible is provided in new models. Changes made to the preinstall images will be limited to modifications that support new hardware features or will significantly improve overall performance.
. For customers
How will I know what has changed?
Updated HP notebook family software white papers describe updates or differences in software versions that are introduced with new products. HP Product Change Notification (PCN) is another method of communication to inform customers of changes to shipping models. For more information, go to http://www.compaq.com/pcn
What is the difference between preloaded and preinstalled software?
Preinstalled software refers to drivers, hardware enabling utilities, and applications that are ready to use as soon as your system has completed setup after initial power-on ("unbundling"). Preloaded software refers to applications and utilities that provide additional non-critical features on applicable models, such as management, DVD playback or CD-RW burning and must be installed prior to use.
Why is some software preloaded?
Select software is preloaded to provide flexibility for our customers. Some customers may choose different applications and utilities than those provided by HP.
How do I install preloaded software?
HP has made installation of preloaded software easy by including an application installer utility. Simply launch the Setup Software utility, select the desired applications, and follow the easy-to-use menus.
.
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For more information

To learn more about preinstalled software with OS support, contact your local HP sales representative or visit our website at
http://www.hp.com.
© 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Printed in the U.S.A.
5982-3527, 01/2004
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