HP LaserJet Pro MFP M127fn, LaserJet Pro MFP M127fw Warranty

LASERJET PRO MFP

Warranty and Legal Guide

M125-126 M127-128

HP LaserJet Pro MFP M125, M126, M127,
M128

Warranty and Legal Guide

Copyright and License

© 2013 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject to
change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.

Part number: CZ181-90908

Edition 1, 9/2013

Trademark Credits

®

ENERGY STAR

and the ENERGY STAR® mark are

registered U.S. marks.

Table of contents

1 Service and support ....................................................................................................................................... 1

Hewlett-Packard limited warranty statement ...................................................................................................... 2

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ............................... 3

HP policy on non-HP supplies ................................................................................................................................ 4

HP anticounterfeit Web site .................................................................................................................................. 5

Data stored on the toner cartridge ....................................................................................................................... 6

End User License Agreement ................................................................................................................................. 7

OpenSSL ................................................................................................................................................................. 9

Customer self-repair warranty service ............................................................................................................... 10

Customer support ................................................................................................................................................ 11

2 Product specifications ................................................................................................................................. 13

Physical specifications ........................................................................................................................................ 14

Power consumption, electrical specifications, and acoustic emissions ............................................................ 14

Environmental specifications .............................................................................................................................. 14

3 Regulatory information ............................................................................................................................... 15

FCC regulations .................................................................................................................................................... 16

Environmental product stewardship program ................................................................................................... 17

Protecting the environment .............................................................................................................. 17

Ozone production .............................................................................................................................. 17

Power consumption .......................................................................................................................... 17

Toner consumption ........................................................................................................................... 17

Paper use ........................................................................................................................................... 17

Plastics .............................................................................................................................................. 17

HP LaserJet print supplies ................................................................................................................ 17

Return and recycling instructions ..................................................................................................... 18

United States and Puerto Rico ........................................................................................ 18

Multiple returns (more than one cartridge) ................................................. 18

Single returns ............................................................................................... 18

Shipping ........................................................................................................ 18

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Non-U.S. returns ............................................................................................................. 19

Paper ................................................................................................................................................. 19

Material restrictions (LaserJet Pro MFP M125-M126 series) ........................................................... 19

Material restrictions (LaserJet Pro MFP M127-M128 series) ........................................................... 19

Disposal of waste equipment by users ............................................................................................. 20

Electronic hardware recycling ........................................................................................................... 20

Chemical substances ......................................................................................................................... 20

Material Safety Data Sheet (MSDS) .................................................................................................. 20

For more information ........................................................................................................................ 20

Declaration of conformity (M125a-M126a) ........................................................................................................ 21

Declaration of conformity (M125nw-M126nw) .................................................................................................. 23

Declaration of conformity (M127fn-M128fn) ..................................................................................................... 25

Declaration of conformity (M127fp-M128fp) ..................................................................................................... 27

Declaration of conformity (M127fw-M128fw) .................................................................................................... 29

Safety statements ............................................................................................................................................... 31

Laser safety ....................................................................................................................................... 31

Canadian DOC regulations ................................................................................................................. 31

VCCI statement (Japan) ..................................................................................................................... 31

Power cord instructions .................................................................................................................... 31

Power cord statement (Japan) .......................................................................................................... 31

EMC statement (Korea) ..................................................................................................................... 32

Laser statement for Finland ............................................................................................................. 32

GS statement (Germany) ................................................................................................................... 33

Substances Table (China) .................................................................................................................. 33

Restriction on Hazardous Substances statement (Turkey) ............................................................. 33

Restriction on Hazardous Substances statement (Ukraine) ............................................................ 33

Eurasian Conformity (Belarus, Kazakhstan, Russia) ........................................................................ 34

Additional statements for telecom (fax) products ............................................................................................. 35

EU Statement for Telecom Operation .............................................................................................. 35

New Zealand Telecom Statements ................................................................................................... 35

Additional FCC statement for telecom products (US) ...................................................................... 35

Telephone Consumer Protection Act (US) ........................................................................................ 36

Industry Canada CS-03 requirements ............................................................................................... 36

Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............................. 37

Additional statements for wireless products ..................................................................................................... 38

FCC compliance statement—United States ..................................................................................... 38

Australia statement .......................................................................................................................... 38

Brazil ANATEL statement .................................................................................................................. 38

Canadian statements ........................................................................................................................ 38

Products with 5 GHz Operation Industry of Canada ......................................................................... 38

Exposure to Radio Frequency Radiation (Canada) ........................................................................... 38

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European Union regulatory notice .................................................................................................... 39

Notice for use in France .................................................................................................................... 39

Notice for use in Russia ..................................................................................................................... 39

Mexico statement .............................................................................................................................. 39

Taiwan statement ............................................................................................................................. 40

Korean statement ............................................................................................................................. 40

Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............................. 40

Index ............................................................................................................................................................. 41

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vi ENWW

1 Service and support

●

Hewlett-Packard limited warranty statement

●

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Data stored on the toner cartridge

●

End User License Agreement

●

OpenSSL

●

Customer self-repair warranty service

●

Customer support

ENWW 1

Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY

HP LaserJet Pro MFP M125, M126, M127, M128 One-year limited warranty

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove
to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which
does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to
a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject
to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations
on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This
warranty gives you specific legal rights and you might also have other rights that vary from country/region to
country/region, state to state, or province to province.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this
product and where HP has marketed this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of the product to make it operate in a
country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE
AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions,
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation
outside of the published environmental specifications for the printer product or (c) exhibit wear from
ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the
problem and print samples) or contact HP customer support. At HP's option, HP will either replace products
that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS
ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR
A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 3

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not

affect either the warranty to the customer or any HP support contract with the customer. However, if product
failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will
charge its standard time and materials charges to service the product for the particular failure or damage.

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HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

●

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

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Data stored on the toner cartridge

The HP toner cartridges used with this product contain a memory chip that assists in the operation of the
product.

In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the toner cartridge was first installed, the date when the toner
cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This information
helps HP design future products to meet our customers' printing needs.

The data collected from the toner cartridge memory chip does not contain information that can be used to
identify a customer or user of the toner cartridge or their product.

HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling
program (HP Planet Partners:
studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might
have access to this data, as well.

Any third party possessing the toner cartridge might have access to the anonymous information on the
memory chip.

www.hp.com/recycle). The memory chips from this sampling are read and

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End User License Agreement

PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement
(“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett­Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not
apply if there is a separate license agreement between you and HP or its suppliers for the Software, including
a license agreement in online documentation. The term “Software” may include (i) associated media, (ii) a
user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User
Documentation”).

RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND
CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE,
YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR
OTHERWISE USE THE SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA,
PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF
THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT,
YOU MAY RETURN THE ENTIRE UNUSED PRODUCT.

1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software (“HP

Software”), software under licenses from third parties (“Third Party Software” and “Third Party
License”). Any Third Party Software is licensed to you subject to the terms and conditions of the
corresponding Third Party License. Generally, the Third Party License is in a file such as “license.txt” or a
“readme” file. You should contact HP support if you cannot find a Third Party License. If the Third Party
Licenses include licenses that provide for the availability of source code (such as the GNU General Public
License) and the corresponding source code is not included with the Software, then check the product
support pages of HP's website (hp.com) to learn how to obtain such source code.

2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and conditions of

this EULA:

a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying,

storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify
the HP Software or disable any licensing or control feature of the HP Software. If this Software is
provided by HP for Use with an imaging or printing product (for example, if the Software is a
printer driver, firmware, or add-on), the HP Software may only be used with such product
(“HP Product”). Additional restrictions on Use may appear in the User Documentation. You may not
separate component parts of the HP Software for Use. You do not have the right to distribute the
HP Software.

b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software,

provided each copy contains all the original HP Software’s proprietary notices and is used only for
back-up purposes.

3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively

“Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the
Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such
HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In
case of a conflict between this EULA and such other terms, the other terms will prevail.

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4. TRANSFER.

a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the

HP Software to another end user. Any transfer will include all component parts, media, User
Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not
be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the
transferred Software will agree to this EULA. Upon transfer of the HP Software, your license is
automatically terminated.

b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for

commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the
HP Software except as expressly provided in this EULA.

5. PROPRIETARY RIGHTS. All intellectual property rights in the Software and User Documentation are

owned by HP or its suppliers and are protected by law, including applicable copyright, trade secret,
patent, and trademark laws. You will not remove any product identification, copyright notice, or
proprietary restriction from the Software.

6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the

HP Software, except and only to the extent that the right to do so is allowed under applicable law.

7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in

relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related
to the Software or the HP Product. All such information will be subject to HP’s privacy policy. HP will not
use such information in a form that personally identifies you except to the extent necessary to enhance
your Use or provide support services.

8. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP

and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the
greater of the amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOST
DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE
USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

9. U.S. GOVERNMENT CUSTOMERS. Software was developed entirely at private expense. All Software is

commercial computer software within the meaning of the applicable acquisition regulations.
Accordingly, pursuant to US FAR 48 CFR 12.212 and DFAR 48 CFR 227.7202, use, duplication and
disclosure of the Software by or for the U.S. Government or a U.S. Government subcontractor is subject
solely to the terms and conditions set forth in this End User License Agreement, except for provisions
which are contrary to applicable mandatory federal laws.

10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i) applicable to

the export or import of the Software, or (ii) restricting the Use of the Software, including any restrictions
on nuclear, chemical, or biological weapons proliferation.

11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this

EULA.

© 2009 Hewlett-Packard Development Company, L.P.

Rev. 04/09

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