HP LaserJet P4014 User Manual

HP LaserJet P4010 and P4510 Series Printers

Embedded Web Server User Guide

HP Embedded Web Server

User Guide

Copyright and Warranty

Trademarks and credits

© 2007 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject
to change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.

Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated.

Microsoft® and Windows® are U.S.
registered trademarks of Microsoft Corp.

Edition 1, 8/2007

Table of contents

1 Overview

What is an embedded Web server? .................................................................................................... 1

Features .............................................................................................................................. 1

HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2

System requirements ........................................................................................................................... 2

Opening the HP Embedded Web Server ............................................................................................. 2

Login and logoff .................................................................................................................................... 4

To log in as an administrator ............................................................................................... 5

To log off as an administrator ............................................................................................. 5

Navigating through the HP Embedded Web Server ............................................................................. 6

2 Viewing product status from the HP EWS Information screens

Device Status .................................................................................................................................... 10

Configuration Page ............................................................................................................................. 11

Supplies Status Page ......................................................................................................................... 13

Event Log Page .................................................................................................................................. 14

Usage Page ........................................................................................................................................ 15

Device Information ............................................................................................................................. 18

Control Panel Snapshot ..................................................................................................................... 19

Print .................................................................................................................................................... 20

Printing a file or updating firmware from the Print screen .................................................. 21

3 Configuring the product from the Settings screens

Configure Device ................................................................................................................................ 23

Using the menus on the Configure Device screen ............................................................ 24

Tray Sizes/Types ................................................................................................................................ 25

E-mail Server ...................................................................................................................................... 26

Configuring outgoing e-mail ............................................................................................... 26

Configuring the return e-mail address ............................................................................... 27

Alerts .................................................................................................................................................. 28

Using the Alerts screen with a product ............................................................................. 30

AutoSend ............................................................................................................................................ 33

To turn on the AutoSend feature ....................................................................................... 34

Security .............................................................................................................................................. 35

Configure Security Settings ............................................................................................... 37

HP Jetdirect Security Configuration Wizard ....................................................................... 41

Edit Other Links .................................................................................................................................. 43

Adding a link ...................................................................................................................... 44

Removing a link ................................................................................................................. 44

ENWW iii

Device Information ............................................................................................................................. 45

Language ........................................................................................................................................... 46

Date & Time ....................................................................................................................................... 47

Date/Time Format .............................................................................................................. 48

Clock Drift Correction ......................................................................................................... 48

Wake Time ......................................................................................................................................... 50

4 Managing network operation from the Networking screens

Overview ............................................................................................................................................ 51

5 Using the Other Links as a resource

hp instant support ............................................................................................................................... 53

How hp instant support works ............................................................................................ 53

Information you can get from hp instant support ............................................................... 54

Shop for Supplies ............................................................................................................................... 54

Product Support ................................................................................................................................. 55

Show Me How .................................................................................................................................... 56

My Service Provider and My Service Contract ................................................................................... 56

Index ................................................................................................................................................................... 57

iv ENWW

List of tables

Table 1-1 HP Embedded Web Server ................................................................................................................ 6

Table 2-1 Device Status ................................................................................................................................... 10

Table 2-2 Configuration Page .......................................................................................................................... 12

Table 2-3 Supplies Status Page ....................................................................................................................... 13

Table 2-4 Event Log Page ................................................................................................................................ 14

Table 2-5 Usage Page ..................................................................................................................................... 16

Table 2-6 Print page ......................................................................................................................................... 20

Table 3-1 Configure Device .............................................................................................................................. 23

Table 3-2 Tray Sizes/Types ............................................................................................................................. 25

Table 3-3 E-mail Server ................................................................................................................................... 26

Table 3-4 Alerts ................................................................................................................................................ 28

Table 3-5 AutoSend ......................................................................................................................................... 33

Table 3-6 Security ............................................................................................................................................ 35

Table 3-7 Edit Other Links ................................................................................................................................ 43

Table 3-8 Language ......................................................................................................................................... 46

Table 3-9 Date & Time ..................................................................................................................................... 47

Table 3-10 Wake Time ..................................................................................................................................... 50

Table 4-1 Network Settings .............................................................................................................................. 51

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vi ENWW

List of figures

Figure 1-1 Enter Network Password dialog box ................................................................................................. 5

Figure 1-2 Sample HP EWS screen ................................................................................................................... 6

Figure 2-1 Device Status screen ...................................................................................................................... 10

Figure 2-2 Configuration Page screen ............................................................................................................. 11

Figure 2-3 Supplies Status Page screen .......................................................................................................... 13

Figure 2-4 Event Log Page screen .................................................................................................................. 14

Figure 2-5 Usage Page screen ........................................................................................................................ 16

Figure 2-6 Device Information screen .............................................................................................................. 18

Figure 2-7 Control Panel Snapshot screen ...................................................................................................... 19

Figure 2-8 Print screen ..................................................................................................................................... 20

Figure 3-1 Configure Device screen ................................................................................................................. 23

Figure 3-2 Tray Sizes/Types screen ................................................................................................................ 25

Figure 3-3 E-mail Server screen ...................................................................................................................... 26

Figure 3-4 Alerts screen ................................................................................................................................... 28

Figure 3-5 Alerts - setup screen ....................................................................................................................... 30

Figure 3-6 Alerts - test screen .......................................................................................................................... 32

Figure 3-7 AutoSend screen ............................................................................................................................ 33

Figure 3-8 Security screen ............................................................................................................................... 35

Figure 3-9 Configure Security Settings screen ................................................................................................. 37

Figure 3-10 HP Jetdirect Security Configuration Wizard .................................................................................. 42

Figure 3-11 Edit Other Links screen ................................................................................................................. 43

Figure 3-12 Device Information screen ............................................................................................................ 45

Figure 3-13 Language screen .......................................................................................................................... 46

Figure 3-14 Date & Time screen ...................................................................................................................... 47

Figure 3-15 Date/Time Format screen ............................................................................................................. 48

Figure 3-16 Date & Time - clock drift correction screen ................................................................................... 48

Figure 3-17 Wake Time screen ........................................................................................................................ 50

Figure 4-1 Network Settings screen ................................................................................................................. 51

Figure 5-1 Device Information screen .............................................................................................................. 53

ENWW vii

viii ENWW

1Overview

What is an embedded Web server?

A Web server provides an environment in which Web programs can run, in much the same way that an
operating system, such as Microsoft® Windows®, provides an environment in which programs can run
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,
can show output from a Web server.

An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than
as software that is loaded on a network server.

The advantage of an embedded Web server is that it provides an interface to the product that anyone
who has a network-connected computer and a standard Web browser can open and use. No special
software needs to be installed or configured.

With the HP Embedded Web Server (HP EWS), you can view product status information, change
settings, and manage the product at your computer.

NOTE: In this guide, the terms "product" and "device" are used interchangeably. When products or

devices are discussed in this guide, the information pertains to HP LaserJet printers or multifunction
peripherals (MFPs), or HP Digital Senders. For specific information about the features that your printer,
MFP, or digital sender supports, see the documentation that came with your product.

Features

You can use the HP EWS to view product and network status and to manage printing functions from
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:

●

●

●

●

●

●

●

●

Upload firmware updates.

View control-panel messages and product-status information.

Determine the remaining life for all supplies and configure specific ordering information for supplies.

Gain access to the product's technical support page.

Gain access to specific support for recent product events.

Add up to five additional links or customize links to other Web sites (if a permanent storage device
is available).

View and change product configuration, such as tray configurations.

View and change network configuration.

View and print information pages, such as the Configuration page.

●

ENWW What is an embedded Web server? 1

Receive alerts about product events, such as when the product is low on supplies, through e-mail.

●

Set up four different destination lists for each user (administrators and service), with up to 20
recipients on each of the four lists (if a permanent storage device is available).

Select the language in which to display the HP EWS screens.

●

Print to an HP product without having to install the product print driver.

●

Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode

●

after a period of time of not being used.

Schedule wakeup times for each day so that the product has finished initializing and calibrating by

●

the time it is to be used.

Send product configuration and supplies usage information periodically to your service provider.

●

Configure security settings for the product.

●

HP Web Jetadmin and the HP Embedded Web Server

HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can
use the software to install and manage networked products effectively. Network administrators can
manage networked products remotely, from practically anywhere.

The HP EWS provides a simple, easy-to-use solution for one-to-one product management in
environments that have a limited number of products. However, in environments that have several
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web
Jetadmin you can discover, manage, and configure multiple products simultaneously.

HP Web Jetadmin is available from HP online support (HP Web Jetadmin

webjetadmin).

System requirements

In order to use the HP EWS, you must have the following components:

A supported Web browser. Browsers that support embedded Web servers include (but are not

●

limited to) the following:

Konqueror 3.5 or later

◦

Microsoft Internet Explorer 6.0 or later

◦

Mozilla Firefox 1.0 or later

◦

Opera 9.0 or later

◦

Safari 1.0 or later

◦

A transmission control protocol/Internet protocol-based (TCP/IP-based) network connection.

●

An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.

●

Opening the HP Embedded Web Server

www.hp.com/go/

Use the following procedure to open the HP EWS.

2 Chapter 1 Overview ENWW

NOTE: You cannot view the HP EWS screens from outside of a firewall.

1. Open a supported Web browser.

2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the

configured host name that is assigned to the product. See the following examples.

IPv4 TCP/IP address: http://192.168.1.1

●

IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234]

●

Host name: npiXXXXXX

●

If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu
or by printing a configuration page. For instructions, see the user guide that came with your product.

ENWW Opening the HP Embedded Web Server 3

Login and logoff

The HP EWS has screens that can be used to view product information and change configuration
options. The screens that appear, and the settings on them, vary according to how you gain access to
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.
These passwords can be customized by an IT administrator or a service provider.

In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.

If a password has been set, you must log on as an IT administrator or a service provider to gain access
to the protected HP EWS tabs (Settings and Networking).

NOTE: For information about changing passwords as an IT administrator, see Security
on page 35. If you are a service provider, see your product service guide.

4 Chapter 1 Overview ENWW

To log in as an administrator

Use the following procedure to log in to the HP EWS as an administrator.

1. After you open the EWS, click the Log In link in the upper-right corner of the screen.

The Enter Network Password dialog box appears, as shown in the following illustration. The
appearance of the login screen might vary, depending on your operating system and browser.

Figure 1-1 Enter Network Password dialog box

2. Type admin for the user name, type your password, and then click OK.

To log off as an administrator

Use the following procedure to log off.

1. Click the Log Off link.

2. To complete the logoff, close the browser.

CAUTION: If you do not close the browser, the connection to the product HP EWS continues to run

and could pose security risks.

ENWW Login and logoff 5

Navigating through the HP Embedded Web Server

To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and
then click one of the menus on the navigation bar that is located on the left side of the screen.

The following illustration and table provide information about the HP EWS screens.

NOTE: The appearance of the HP EWS screens might differ from the illustrations in this user guide,

depending on the product features and the settings that your IT administrator has established.

Figure 1-2 Sample HP EWS screen

Table 1-1 HP Embedded Web Server

Callout HP EWS

screen feature

1 Product name View the product name.

2 Product TCP/IP

address

3 Tabs Information tab View information about the

4 Menus Different on each tab Click a tab to show the

Description More information

View the Internet protocol (IP) address for the
product.

product. You cannot
configure the product
using the screens on this
tab.

Settings tab Use the features on this

tab to configure the
product.

Networking tab View network status and

configure the network
settings.

menus.

See Viewing product status from the

HP EWS Information screens
on page 9.

See Configuring the product from the

Settings screens on page 23.

See Managing network operation from

the Networking screens on page 51.

6 Chapter 1 Overview ENWW

Table 1-1 HP Embedded Web Server (continued)

Callout HP EWS

screen feature

5 Other Links hp instant support Connect to a set of Web

6 Log In/Log Off Different for each

7 Screen Different for each

Description More information

resources that help solve
problems and describe the
additional services that
are available for your
HP product.

Shop for Supplies Use the Internet to order

genuine HP supplies for
your HP product.

Product Support Use product-specific help

from the HP Web site to
solve a problem.

Show Me How View step-by-step

type of user

menu item

instructions for performing
printer tasks and solving
problems.

Log in as an IT
administrator or service
provider.

Click a menu item to show
a screen.

Using the Other Links as a

See

●

resource on page 53.

See

●

●

●

See Login and logoff on page 4.

●

hp instant support

on page 53.

See

Product Support on page 55.

See

My Service Provider and My

Service Contract on page 56.

See Viewing product status from

the HP EWS Information screens
on page 9.

See

●

●

Configuring the product from

the Settings screens on page 23.

See

Managing network operation
from the Networking screens
on page 51.

ENWW Navigating through the HP Embedded Web Server 7

8 Chapter 1 Overview ENWW

2 Viewing product status from the

HP EWS Information screens

The screens available from the Information tab are for informational purposes only; you cannot
configure the product from these screens. To configure the product through the HP EWS, see

Configuring the product from the Settings screens on page 23.

NOTE: Some products do not support all of these screens.

ENWW 9

Device Status

Use the Device Status screen to view the current status of the product. The following illustration and
table describe how to use this screen.

Figure 2-1 Device Status screen

Table 2-1 Device Status

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and

menus

2 Status Shows the device status (the same information that appears on the control-panel

3 Control-panel buttons Use these control-panel buttons just as you would at the product. To select which

4 Supplies Shows the percentage of life remaining and reorder part number for each supply.

5 Supplies Details Opens the Supplies Status screen, where you can view information about product

6 Media Shows the status and configuration information for the input trays and output bins.

For more information, see Navigating through the HP Embedded Web Server

on page 6.

display).

control-panel buttons appear on the Device Status screen, go to the Security
screen on the Settings tab and select Configure Security Settings.

Additional information includes:

Unauthorized/non-HP cartridge is installed

●

Unsupported cartridge

●

supplies.

The media status is OK until the tray is completely empty. When the tray is empty,
the status is Empty.

When the tray is open, the status is Unknown when level information is not
available.

7 Change Settings Opens the Configure Device screen, where you can change the paper-type

settings.

10 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Configuration Page

Use the Configuration Page screen to view current product settings, help troubleshoot problems, and
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The
following illustration and table describe how to use this screen.

Figure 2-2 Configuration Page screen

ENWW Configuration Page 11

Table 2-2 Configuration Page

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 Printer Information Lists the serial number, version numbers, and other information for the

device.

3 Installed Personalities and

Options

4 Memory Lists the memory information, PCL Driver Work Space (DWS), and

5 Event Log Lists the number of active entries in the Event Log and the Event Log

6 Security Lists the status of the control-panel lock, disk write-protect options, and

7 Paper Trays and Options Lists the size and type of media that is specified for each of the trays in

Lists:

Version and TCP/IP address for all network devices connected to

●

the product (Jetdirect or internal Jetdirect)

All of the printer languages that are installed (such as printer

●

command language [PCL] and PostScript® [PS])

Options that are installed in each DIMM slot and EIO slot

●

USB devices that can be connected to a printer used as a host USB

●

controller, such as mass storage devices, card swipes, or keypads

resource saving information.

total capacity.

direct-connect (USB or parallel) ports.

You can change the status of the Direct Connect ports on the Security
screen under the Settings tab by selecting or clearing the Disable
Direct Ports check box.

To change security settings, go the Security screen under the
Settings tab and select Configure Security Settings.

the product. If a duplexing unit or any paper-handling accessories are
installed on the product, information about those devices is also listed
here.

12 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Supplies Status Page

The Supplies Status screen shows more detailed supplies information and provides part numbers for
genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The
following illustration and table describe how to use this screen.

Figure 2-3 Supplies Status Page screen

Table 2-3 Supplies Status Page

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 Shop for Supplies link Use this feature to connect to a Web page that facilitates online ordering of

3 Print Cartridge Information If available, this lists the percent of life remaining and the estimated number

supplies from a reseller of your choice.

of pages remaining before the supply is empty; the total number of pages
that have been processed with the supply; the supply serial number and
HP part number; and an indication of whether or not the supply has reached
the low status.

If the Override at Out option has been enabled at the product control panel,
a message appears, when the supply is exhausted, stating that the
cartridge was used with the override setting.

NOTE: If a non-HP supply is used, information about the device might not

be available. In addition, a warning message about the risks associated
with using non-HP supplies could appear on the screen. No further
information about the status of the supply will be available.

ENWW Supplies Status Page 13

Event Log Page

The Event Log Page screen shows the most recent product events, including jams, service errors, and
other printer errors. The following illustration and table describe how to use this screen.

Figure 2-4 Event Log Page screen

Table 2-4 Event Log Page

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 Number Lists the order in which the errors occurred. The last error to occur has the

highest number.

3 Date and Time Lists the date and time for each event logged.

4 Engine Cycles Shows the number of engine cycles that the product had completed when the

5 Current Engine Cycles Shows the number of engine cycles that the product has completed to date.

6 Event Shows the internal event code for each event.

7 Firmware Displays the firmware version that was in place when the event occurred on

8 Description or Personality Shows a brief description of some events.

9 Product Support link Provides access to the HP support Web site for product-specific

error occurred. The product completes one engine cycle for every Letter/A4­size page side that it prints.

the printer.

troubleshooting information.

14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Usage Page

The Usage Page screen gives a page count for each size of media that has passed through the product,
as well as the number of duplexed pages. The total is calculated by multiplying the sum of the print count
values by the Units value.

ENWW Usage Page 15

The information on this screen can be used to determine how much toner or paper to keep on hand.
The following illustration and table describe how to use this screen.

Figure 2-5 Usage Page screen

16 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Table 2-5 Usage Page

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 Usage Totals (equivalent) Indicates the types of pages that have been printed, the number of single-

sided pages that have been printed, the number of duplexed pages that
have been printed, and the total number of pages that have been printed.

3 Units A unit is equal to a standard A4-size (letter-size) page. All other page sizes

are referenced in relation to this standard size. An A4-size (letter-size) page
printed on both sides counts as 2 units.

4 Duplex 1 Image “Duplex 1 image” refers to pages that are printed as part of a duplexed print

5 Fuser Modes & Paper Path Usage

(actual)

6 Historical Printer Coverage Indicates the average amount of toner that is used on each printed page.

job, but which are blank on the second side.

Indicates the different print modes that have been used for monochrome
(black-and-white) print jobs.

ENWW Usage Page 17

Device Information

The Device Information screen shows the following information:

Printer name

●

Printer location

●

Asset number

●

Company name

●

Contact person

●

Product name

●

Printer model

●

Printer serial number

●

The product name, printer model, and printer serial number are generated automatically. You can
configure the other information on this screen from the Device Information screen on the Settings tab.

Figure 2-6 Device Information screen

18 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Control Panel Snapshot

The Control Panel Snapshot screen shows the product control-panel display as if you were standing
at the product. Because this view shows the product status, it can help you troubleshoot problems with
the product.

NOTE: The appearance of the screen might vary, depending on your product.

Figure 2-7 Control Panel Snapshot screen

ENWW Control Panel Snapshot 19

Print

NOTE: The Print screen (and the Print menu on the left) is available only if it has been configured to

appear on the Security screen under the Settings tab. Use the Security screen to disable the Print
screen if you do not want it to appear for security reasons. For more information, see

Security

on page 35.

Use the Print screen to print print-ready files or to update your product firmware remotely.

You can use the Print screen to print one file at a time from a product that supports the HP EWS. This
feature is especially useful if you are a mobile user, because you do not have to install the product's
print driver in order to print; you can print anywhere at any time.

You can print print-ready files, such as documents that have been generated by using a "print to file"
driver option. Print-ready files commonly have file name extensions such as .PS (postscript), .PDF
(Adobe Portable Document Format), and .PRN (Windows print-ready File).

You can also use the Print screen to update your product firmware. This feature is especially useful
because you do not have to install additional software in order to update the product firmware. When
updated firmware files are available for your product, you can download them your product support Web
site:

www.hp.com/go/ljp4010series_firmware or www.hp.com/go/ljp4510series_firmware

To disable the Print screen, on the Settings tab go to the Security screen and select Configure
Security Settings. Select or deselect the desired option.

The following illustration and table describe how to use this screen.

Figure 2-8 Print screen

Table 2-6 Print page

Callout Area on screen Information or capability that the area provides

1 HP EWS tabs and

menus

For more information, see Navigating through the HP Embedded Web Server

on page 6.

20 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Table 2-6 Print page (continued)

Callout Area on screen Information or capability that the area provides

2 Device Status Shows the device status (the same information that appears on the Device Status

screen and the control-panel display).

3 Choose File Prints a file that is located on your laptop, computer, or a network file server.

Printing a file or updating firmware from the Print screen

Use the following procedure to print a file or update product firmware from the Print screen.

1. Select a file that resides on your machine or on your network, and then click the button next to

Choose File to browse to a file that you want to print.

2. Click Apply.

ENWW Print 21

22 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

3 Configuring the product from the

Settings screens

Use the screens on the Settings tab to configure the product from your computer.

Configure Device

You can use the Configure Device screen to print device information pages and configure the device
remotely.

The menus on this screen are similar to the menus that are available at your device control panel. Some
of the device control-panel menus are not available from the HP EWS. See the documentation that came
with your device for more information about the different menus that your device supports.

The following illustration, table, and example procedure describe how to use this screen.

Figure 3-1 Configure Device screen

Table 3-1 Configure Device

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and

menus

ENWW Configure Device 23

For more information, see Navigating through the HP Embedded Web Server

on page 6.

Table 3-1 Configure Device (continued)

Callout Area on the screen Information or capability that the area provides

2 Select A Menu SHOW ME HOW menu See step-by-step instructions for performing printer

tasks.

INFORMATION menu Print device information pages, which provide details

about the device and its configuration.

PAPER HANDLING menu Set the type of media that is in each tray.

CONFIGURE DEVICE menu Configure the device to affect the device behavior. For

example, you can configure device personality
settings from this menu, such as print-quality settings
or destination bins.

DIAGNOSTICS menu Get information about the device that you can use to

troubleshoot problems.

3

Plus sign (

)

Click the plus sign next to a menu, or click the menu itself, to see the submenus or
subentries.

Using the menus on the Configure Device screen

The following procedure is provided only as an example. Similar procedures can be used to set other
menu items.

Follow these steps to print a configuration page (example procedure).

1. Click INFORMATION.

2. Select the check box for the information page that you want to view or print, and then click

Apply.

NOTE: Print drivers and software programs frequently override selections that are made on the Paper

Handling menu. For more information, see the user guide that came with your product. Any changes

are reflected on the Device Status screen, the Configuration Page screen, and the Paper Handling
menu.

24 Chapter 3 Configuring the product from the Settings screens ENWW

Tray Sizes/Types

Use the Tray Sizes/Types screen to assign paper sizes and paper types for each tray on the product.
The following illustration and table describe how to use this screen.

Figure 3-2 Tray Sizes/Types screen

Table 3-2 Tray Sizes/Types

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server

on page 6.

2 Tray Sizes and Tray

Types

Use these menus to select the default paper sizes and types for each tray on the
product.

ENWW Tray Sizes/Types 25

E-mail Server

Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on this
screen to send and receive e-mail messages, including product alerts. The following illustration, table,
and procedures describe how to use this screen.

Figure 3-3 E-mail Server screen

Table 3-3 E-mail Server

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded

2 Outgoing e-mail Configure outgoing e-mail if you intend to use the Alerts or

3 Return E-mail Address This is the device's e-mail address that appears in device alerts.

4 Enable SMTP Authentication If your SMTP server requires authentication, type the credentials

Configuring outgoing e-mail

You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.

1. Find the TCP/IP address or fully-qualified domain name of the simple mail transfer protocol (SMTP)

mail server on your network. The EWS uses the SMTP server TCP/IP address to relay e-mail
messages to other computers.

NOTE: Your organization's network or e-mail administrator typically provides this information

Web Server on page 6.

AutoSend features. For more information, see

screen with a product on page 30.

For more information, see

on page 27.

here.

Configuring the return e-mail address

Using the Alerts

2. Select the Enable Outgoing E-mail check box.

26 Chapter 3 Configuring the product from the Settings screens ENWW

3. Type the SMTP server TCP/IP address or the fully-qualified domain name found in step 1 in the

SMTP Server text box.

4. Type the return e-mail address for the device (optional).

NOTE: For information about configuring the return e-mail address for the device, see

Configuring the return e-mail address on page 27.

5. If the SMTP server requires authentication, select the Enable SMTP Authentication check box

and type the username and password (optional).

6. Click Apply to save the changes.

Configuring the return e-mail address

When you configure the return e-mail address on the E-mail Server page, you are configuring the
identity of the product. For example, if you type [e-mail] in the Return E-mail
Address field, all e-mails sent out by the product will come from [e-mail]. In this
example, [e-mail] is the identity of the product.

ENWW E-mail Server 27

Alerts

From the Alerts screen, IT administrators can set up the product to send problem and status alerts to
anyone through e-mail messages. When this function is configured, alerts are automatically triggered
about supplies, paper-path status, and other service and advisory information. More than one individual
can receive alerts, with each person receiving only specific alerts. For example, an administrative
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an
external service provider, who could receive alerts about performing product maintenance, loading the
front or rear stapler, and similar needs.

NOTE: With a permanent storage device installed, such as a hard disk, a user can create up to four

different destination lists, with up to 20 recipients on each list. (Without the permanent storage device,
a user can send alerts to only four e-mail addresses.)

By selecting the Select Control Panel Messages to Suppress option (available on the Alerts -

setup screen that appears when you press the New Destination List button), you can suppress the
Order Cartridge or Replace Cartridge supplies status messages on the control panel. The message

is suppressed at the control panel only if one or both of these alerts has first been selected to be received.

The following illustration, table, and procedures describe how to use this screen to edit, test, and delete
destinations and destination lists.

NOTE: In order for e-mail alerts to function, outgoing e-mail must be enabled. To enable outgoing

mail, see

Configuring outgoing e-mail on page 26.

Figure 3-4 Alerts screen

Table 3-4 Alerts

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server

2 Destination list summary Lists the current selections for each destination. The List Name field appears

on page 6.

only if a hard disk has been installed.

28 Chapter 3 Configuring the product from the Settings screens ENWW

Table 3-4 Alerts (continued)

Callout Area on the screen Information or capability that the area provides

3 Edit Click this button to make changes to the destination or destination list.

4 Test Click this button to send a test alert to the destination or destination list.

5 Delete Click this button to delete the destination or destination list.

6 New Destination List Click this button to define the settings for a new destination list for alerts.

ENWW Alerts 29

Using the Alerts screen with a product

You can set up four different lists, with up to 20 recipients on each list.

The Alerts - setup screen that appears when you click either Edit or New Destination List looks similar
to the following illustration.

Figure 3-5 Alerts - setup screen

30 Chapter 3 Configuring the product from the Settings screens ENWW

To configure alerts

1. Do one of the following:

●

●

The Alerts - setup screen appears.

2. Type a name in the List Name field, such as Service or Supplies (available if a permanent device

storage is installed).

3. Type the e-mail addresses for people who you want to receive alerts. In large environments, system

administrators can route e-mail addresses to list servers, URLs, and mobile devices for expanded
alerts. Add multiple destinations by separating each destination with a comma or semicolon.

4. Select the check box for the alerts that you want to be sent with this destination list. (To see all of

the alerts that are available for the product, click Show All Alerts.)

5. Where applicable, set the threshold value for the individual alerts.

The threshold value for service alerts and for the paper-path alerts is a user-specified number of
minutes. This is the amount of time that an event will be ignored before an e-mail alert message
is sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10
minutes to allow someone to close the tray after loading the tray or clearing a jam.

To create a new destination list, click New Destination List.

-Or-

To modify an existing destination list, click Edit next to the list that you want to modify.

6. Under Select Control Panel Messages to Suppress, select messages that you do not want to

appear on the product control panel. This step applies only to messages that were selected to be
received as alerts.

NOTE: If the browser does not accept JavaScript, then the check box for message suppression

will be always enabled. The check-box selection is validated when you submit the page by pressing
the Apply button. If the alerts corresponding to the alerts selected for suppression have not been
selected, the Alerts - setup screen is reloaded with a warning message, informing you that you
must first select the corresponding alerts in order to suppress their appearance on the control panel.

7. Select the attachments that you want to be included with your e-mail alert messages. These

attachments can include the following pages. (Go to the Information tab to see examples of these
pages.)

Supplies Status Page

●

Usage Page

●

Configuration Page

●

Event Log Page

●

XML Data

●

The XML Data option should be selected if one of the destinations you have chosen to receive
alerts is an automated computer system. Each item that you select will be attached to the e-mail.
For example, if you select Usage Page and Event Log Page, you will receive one e-mail message
with two attachments, one for each selection. If you also select the XML Data option, you will
receive one e-mail message with three attachments: one attachment for the Usage Page in HTML,

ENWW Alerts 31

one for the Event Log Page in HTML, and a third consisting of instant support information in a text
file attachment that has an .XML extension.

8. Click Apply to save the information.

9. Repeat steps 1 through 8 for each additional list or destination.

Use the following procedure to test the destination list configuration.

To test the configuration of a destination list

1. Click the Test button next to the destination list that you want to test.

The following window appears.

Figure 3-6 Alerts - test screen

2. Select the destinations that you want to test.

3. The return address is the product's e-mail address. Type your e-mail address in the Return

Address box if you would like to receive messages about any errors that are generated from the

test alert (for example, to be notified of an incorrect destination address).

32 Chapter 3 Configuring the product from the Settings screens ENWW

4. If applicable, type additional information that you would like to appear at the beginning of the e-

mail alert message in the Your Notes (optional) text field.

5. Click OK.

To delete destinations and destination lists

1. If you have multiple destinations configured, you can delete a destination or destination list by

clicking the Delete button next to the destination or destination list that you want to delete.

2. Click OK to confirm the deletion.

AutoSend

Use the AutoSend screen to send product-configuration and supplies-usage information periodically to
e-mail destinations of your choice, such as service providers. This feature establishes a relationship
with Hewlett-Packard Company or another service provider to provide you with services that include,
but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and
usage tracking. A user can add up to twenty AutoSend destinations. The following illustration, table, and
procedure describe how to use this screen.

Figure 3-7 AutoSend screen

Table 3-5 AutoSend

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server

on page 6.

2 Enable AutoSend Select this check box to turn on the AutoSend feature.

3 Send every [interval] Select the interval at which you want the product to send the product configuration

and supplies usage information to the destinations that are configured in the
E-Mail destinations field.

ENWW AutoSend 33

Table 3-5 AutoSend (continued)

Callout Area on the screen Information or capability that the area provides

4 E-Mail destinations A list of e-mail addresses (up to 20 destinations) is available if a permanent device

storage is installed. (One e-mail address is saved if a permanent device storage
is not installed.)

5 Test Click this button to save your settings and to send the information immediately,

so that you can make sure that the recipient receives the messages.

6 Send to HP Select this check box to send device configuration and supplies status information

To turn on the AutoSend feature

Use the following procedure to make the AutoSend feature available.

1. Make outgoing e-mail functions available by following the instructions that are listed in this chapter.

(For more information, see

2. Select the Enable AutoSend check box.

3. Click an option to specify the interval at which you want the product to send the product-

configuration and supplies-usage information to the e-mail recipients (determined in the next step),
and then type the number of days, weeks, months, or pages printed.

4. Configure up to 20 destinations using the format that appears on the screen.

5. To send device configuration and supplies status information to HP, select the Send to HP check

box.

E-mail Server on page 26.)

to HP on a regular basis. The information will be sent to an HP e-mail address
(for example, [e-mail]) in a text-based file with an .XML file extension.
This file will be created in English.

To view more information about how HP treats the information that is sent by
AutoSend, click Hewlett-Packard Online Privacy Statement.

6. Click Apply.

34 Chapter 3 Configuring the product from the Settings screens ENWW

Security

The following illustration and table describe how to use the Security screen.

Figure 3-8 Security screen

Table 3-6 Security

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 HP Jetdirect Security

Configuration Wizard button

3 Configure Security Settings

button

4 Perform Secure Storage Erase

button

The HP Jetdirect Security Configuration Wizard button allows you to
configure security settings for the device's HP Jetdirect print server.

The Configure Security Settings button allows you to configure security
settings for the device's management and printing systems.

The Perform Secure Storage Erase button allows you to perform disk wipes
that will remove all data that has been stored on any mass storage unit
attached to the device.

ENWW Security 35

Table 3-6 Security (continued)

Callout Area on the screen Information or capability that the area provides

NOTE: The settings for the type of Secure Storage Erase to be performed

can be configured in the File Erase Mode section of the device's security
settings page.

NOTE: The device's file system password must be set before a Secure

Storage Erase operation can be performed. The file system password can
be set in the File System Password section of the device's security settings
page. See

NOTE: This button does not appear if the device does not have a mass

storage device installed.

Configure Security Settings on page 37.

5 Status of Security Settings This section presents a summary of the current security settings on the

device. These settings can be modified by clicking on the Configure
Security Settings button.

36 Chapter 3 Configuring the product from the Settings screens ENWW

Configure Security Settings

Use the Configure Security Settings screen to set the desired levels of security. The following
illustration and table describe how to use this screen.

Figure 3-9 Configure Security Settings screen

ENWW Security 37

Callout Area on the screen Information or capability that the area

provides

1 Device Password Use this feature to set your password

using a maximum of 16 characters. The
device password allows you to control
who can access and change device
settings.

To assign or change the device
password:

1. If the device currently has a

password assigned, type the
current device password in the Old

Password text box.

2. Leave the New Password and

Verify Password text boxes blank.

3. Type the same device password in

the Verify Password text box.

4. Click Apply at the bottom of the

page.

5. An authorization dialog box

appears. Use the new password to
re-authenticate to the device.

To disable the device password:

1. Type the current device password

in the Old Password text box.

2. Leave the New Password and

Verify Password text boxes blank.

3. Click Apply at the bottom of the

page.

4. An authorization dialog box

appears. Use the new password to
re-authenticate to the device.

2 PJL Password PJL (Printer Job Language) is a

command language that enables some
features of the printer such as banner
pages. Setting the PJL password locks
access to these PJL features.

Set the PJL password so that only
authorized users can access PJL
enabled features. The PJL password can
be any number between 1 and

2147483647.

3 File System Password Use this feature to prevent unauthorized

users from changing any file system
configuration options and from
performing a secure storage erase
operation.

The file system password must be set to
perform a secure storage erase
operation and to configure the secure file

38 Chapter 3 Configuring the product from the Settings screens ENWW

erase modes and the file system external
access. The File System Password can
be up to 8 characters long.

4 File System Access Settings Use this feature to select which

subsystems or embedded printer
languages have access to the device file
systems.

NOTE: The File System Password

must be configured before these settings
can be modified.

5 File Erase Mode Determines the behavior of a secure

storage erase operation and the erase
operation that the printer automatically
performs to make space available on a
hard disk drive for incoming print jobs.

The erase operations are designed to
add available space to the printer's hard
disk drive, and to prevent unauthorized
users from accessing confidential
information from the printer's hard disk
drive or other erasable storage device.

NOTE: The File System Password

must be configured before these settings
can be modified.

The following erase modes are available.
See row four in

on page 35 for more information.

Non-Secure Fast Erase. When a

●

Secure Storage Erase is
performed, files on the mass
storage device are not actually
deleted. Rather, the reference to
the files in the file system tables is
removed.

Secure Fast Erase. When a

●

Secure Storage Erase is
performed, file information is
overwritten with a random
character pattern when it is deleted.

Secure Sanitize Erase. When a

●

Secure Storage Erase is
performed, a secure, repetitive
algorithm is used to overwrite all file
information and remove any
residual data persistence. A
random character is written to all
bytes of deleted sectors. Then the
complement of that character is
written, and finally, another random
character is written. The device
might restart a number of times
during this process.

Table 3-6 Security

6 Control Panel Access Lock Use this feature to lock the device control

panel, preventing unauthorized users
from accessing it and changing the

ENWW Security 39

device settings. Users can still read the
settings on the printer’s control panel.

The following options are available.

Unlock menu. Allows full control

●

panel access.

Minimum Menu Lock. Locks out

●

the RESETS MENU,

CONFIGURATION MENU, and

the I/O MENU.

Moderate Menu Lock. Locks out

●

the menus locked by the Minimum
Menu Lock, plus the PRINT

QUALITY MENU and the PAPER
HANDLING MENU.

Intermediate Menu Lock. All items

●

in the following menus are locked
out:

PAPER HANDLING MENU

◦

CONFIGURE DEVICE MENU

◦

DIAGNOSTICS MENU

◦

SERVICE MENU

◦

NOTE: Intermediate Menu Lock

is a stand-alone menu. It does not
build on other menus.

Maximum Menu Lock. Locks out

●

the menus locked by Minimum
Menu Lock and Moderate Menu
Lock, plus the PRINTING MENU,

INFORMATION MENU, and the
Job Cancel key.

NOTE: If the menu item is locked, any

attempt by the user to change a variable
from the front panel will generate a
warning on the control panel display
indicating that the control panel menus
are locked.

7 Embedded Web Server Options Use this feature to display or hide

Embedded Web Server pages as well as
to enable or disable some capabilities of
the device.

40 Chapter 3 Configuring the product from the Settings screens ENWW

8 Options for Services Use this feature to enable services for

9 Direct Ports (USB/IEEE 1284) Use this feature to force users to

HP Jetdirect Security Configuration Wizard

the printer:

Remote Firmware Upgrade.

●

Allows you to enable or disable
upgrades to the device firmware.

Service Loading. Allows you to

●

enable or disable the ability for
third-party applications to load
custom services on the device.

Job Retention. Allows you to

●

enable or disable Job Retention
capabilities (Job Hold, Proof,
Store, and PIN Printing).

communicate with the device over a
network. Setting this option allows more
control of device usage by enforcing
network defined permissions.

When this setting is applied, the device
turns off and then back on to disable the
direct port.

Use the HP Jetdirect Security Configuration Wizard to configure security settings for HP Jetdirect
print server management.

HP Web Jetadmin is a powerful web-based software utility for installing, configuring, and managing
network-connected devices. Since it can install and configure devices, it must be able to secure itself
against unwanted access. Not only can it secure itself against unwanted users, it can also secure the
devices it manages against unwanted access. Securing devices is important for the following reasons:

Reduce printer down time

●

Reduce help desk calls

●

Minimize troubleshooting visits

●

Minimize consumable usage

●

NOTE: If you use HP Web Jetadmin to configure your printer, HP recommends that you configure HP

Jetdirect security settings with HP Web Jetadmin.

As HP Jetdirect firmware is enhanced or revised, performance and security issues are addressed.
Always keep the firmware on the printer at the latest revision level to ensure maximum security. HP Web
Jetadmin provides the ability to upgrade HP Jetdirect firmware either individually or in batches

ENWW Security 41

The following illustration describes how to use this screen.

Figure 3-10 HP Jetdirect Security Configuration Wizard

42 Chapter 3 Configuring the product from the Settings screens ENWW

Edit Other Links

Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice
(see the following note). These links appear throughout the HP EWS screens in the Other Links box
beneath the left navigational bar. Four permanent links (hp instant support, Shop for Supplies,
Product Support, and Show Me How) have already been established. The following illustration, table,
and procedures describe how to use this screen.

NOTE: With a permanent storage device installed, you can add up to five additional links; without the

extra storage, you can add one additional link.

Figure 3-11 Edit Other Links screen

Table 3-7 Edit Other Links

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and

menus

2 Add Link Add a user-defined link.

3 User-defined Links Lists the user-defined links that have been added. Use this area to delete links.

For more information, see Navigating through the HP Embedded Web Server

on page 6.

ENWW Edit Other Links 43

Table 3-7 Edit Other Links (continued)

Callout Area on the screen Information or capability that the area provides

4 Other Links

Adding a link

hp instant support

Shop for Supplies Connect to a Web page that facilitates online

Product Support Gain access to specific product help from the

Show Me How View step-by-step instructions for performing

My Service Provider Connect to the home page of your service

My Service Contract Connect to a page that shows the terms and

Connect to Web resources that help you to solve
specific problems and determine what additional
services are available for your product. (Detailed
information, including serial number, error
conditions, and status, is forwarded to
HP Customer Care. Hewlett-Packard Company
treats this information as confidential.)

ordering of supplies from a reseller of your
choice.

HP Web site.

printer tasks.

provider. This link appears only if the service
provider has configured it.

limits of your service contract. This link appears
only if the service provider has configured it.

Use this procedure to add a link.

1. Under Add Link, type the URL and the name of the link as you would like it to appear in the

HP EWS.

2. Click Add Link.

Removing a link

Use this procedure to remove a link.

1. Under User-defined Links, select the link or links that you would like to remove.

2. Click Remove Selected Link.

44 Chapter 3 Configuring the product from the Settings screens ENWW

Device Information

Use the Device Information screen to provide a name of your choice for the device, assign an asset
number, and configure the company name, the person to contact about the device, and the physical
location of the device. The device TCP/IP address, device name, device model, and serial number are
also available on this screen.

Figure 3-12 Device Information screen

NOTE: If you make any changes on the Device Information screen, click Apply to save the changes.

The information that is typed here appears on the Device Information screen that can be opened from
the Information tab. It also appears in e-mail messages that are sent from the product. This might be
useful if you need to locate the product to replace supplies or fix a problem.

ENWW Device Information 45

Language

Use the Language screen to select the language in which the HP EWS screens appear. The following
illustration and table describe how to use this screen.

Figure 3-13 Language screen

CAUTION: Selecting View Pages in Device Language or Select A Language changes the language

for everyone who uses the HP EWS.

Table 3-8 Language

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 View Pages in Browser

Language

(this is the default)

3 View Pages in Printer

Language

4 Select A Language Select the language for the HP EWS screens from the drop-down menu.

Use this feature to detect which language is selected for your Web browser.
The HP EWS screens appear in the same language.

Use this feature to detect which language is selected for the device control
panel. The HP EWS screen appear in the same language.

NOTE: The default language is the language that the Web browser is currently using. If your browser

and control panel both use a language that is not available for the HP EWS, English is selected as the
default. If you make any changes on the Language screen, click Apply to save your changes.

46 Chapter 3 Configuring the product from the Settings screens ENWW

Date & Time

Use the Date & Time screen to update the product time. The following illustration and table describe
how to use this screen.

Figure 3-14 Date & Time screen

Table 3-9 Date & Time

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web

Server on page 6.

2 Current Date and Current Time Shows the product date and time when the EWS was opened. If either is

incorrect, an IT administrator can change the information at the product
control panel or through this HP EWS page.

3 Date/Time Format Click this button to open a screen where you can select the date and time

format.

4 Clock Drift Correction Click this button to configure a network time server. This corrects clock drift

by using a network time server of your choice. For more information, see

Clock Drift Correction on page 48.

5 Refresh Click this button to update the product date and time on the screen. For more

information, see

Date/Time Format on page 48.

ENWW Date & Time 47

Date/Time Format

Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date
Format) and time (under Time Format). The following illustration shows the Date/Time Format screen.

Figure 3-15 Date/Time Format screen

Clock Drift Correction

Use the Date & Time - clock drift correction screen to enable clock drift correction. The following
illustration shows the screen.

Figure 3-16 Date & Time - clock drift correction screen

To configure a network time server to correct the product clock drift, use the following procedure.

48 Chapter 3 Configuring the product from the Settings screens ENWW

NOTE: This process keeps the clock from drifting (losing or gaining time), but does not synchronize

the clock with the network time server clock.

1. Select the Enable Clock Drift Correction check box.

2. In the Network Time Server Address field, type the TCP/IP address of the clock which you want

to use for correction of the product clock drift.

NOTE: Alternatively, you can click the Automatically Find Server button to find a time server

on your network and automatically fill in this field.

3. In the Local Port to Receive Time from Server field, type the number of the appropriate port.

4. Click OK.

NOTE: Use this screen only to configure the time server for clock drift correction, not to set the clock.

To set the clock, use the main Date & Time screen. For further information, see

Date & Time

on page 47.

ENWW Date & Time 49

Wake Time

An IT administrator can use the Wake Time screen to schedule product wakeups on a daily basis. For
example, the product can be set to wake up at 07:30, so the product has finished initializing and
calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting per day;
however, each day can have a different wakeup setting. Additionally, to save energy, the sleep delay
can be set to turn the product off after a specific period of inactivity.

Figure 3-17 Wake Time screen

Table 3-10 Wake Time

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server

on page 6.

2 Wake Time Select one or more days on which to use the wakeup setting, and then set the time

3 Sleep Delay Set the amount of time the product is idle before it goes into Sleep Mode. When the

the product is turned on each day.

product is in Sleep Mode, it uses less energy.

50 Chapter 3 Configuring the product from the Settings screens ENWW

4 Managing network operation from the

Networking screens

Overview

Use the Networking screens to configure and manage your product on your network. The appearance
and features of the screens available from the Networking tab differ, depending on the model and
version of your HP Jetdirect print server. The following screen is similar to what you might see when
you click Networking. From the left navigational bar, click the Networking menu for the screen that
you want to view.

Figure 4-1 Network Settings screen

Table 4-1 Network Settings

Callout Area on screen Information or capability that the area provides

1 HP EWS tabs and

menus

ENWW Overview 51

For more information, see Navigating through the HP Embedded Web Server

on page 6.

Table 4-1 Network Settings (continued)

Callout Area on screen Information or capability that the area provides

2 Select Language Select the language for the Networking tab. The list of languages that are available

in the Networking tab is not identical to the list of languages that are available in
the Settings tab.

3 Help Click ? for more information about the options on the Networking tab.

Depending on your HP Jetdirect print server model and operating version, the following are some tasks
that you can perform from the Networking screens:

Change network configuration settings for various types of network connections.

●

Turn on or turn off printing protocols.

●

Set up a support contact and support URLs.

●

Set a password to control access to the product and network configuration settings. This password

●

is synchronized with the password that you set on the Security screen under the Settings tab, so
you may set or reset it from either screen.

Configure the security of your product through the use of passwords, access lists, and management

●

protocols.

View general network status information, including network statistics that are stored on the print

●

server, for network troubleshooting or optimization.

View protocol information for all supported network connections.

●

Open the HP Jetdirect Configuration page.

●

Set the frequency at which the HP EWS checks the network status.

●

For more information about the Networking screens, see the following sources:

Help. On each Networking screen, a ? in the upper-right corner of the screen provides a description

●

of the networking features. Also, from the Help screen you can gain access to additional help from
the HP Web site.

HP Jetdirect Administrator's Guide. This guide is normally available on the software CD that

●

came with your product and can be downloaded from the hp.com support pages for your product
available on the following Web sites.

www.hp.com/go/ljp4010series_firmware or www.hp.com/go/ljp4510series_firmware

52 Chapter 4 Managing network operation from the Networking screens ENWW

5 Using the Other Links as a resource

The Other Links box contains four permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.

Figure 5-1 Device Information screen

NOTE: You can use the Edit Other Links screen on the Settings tab to add up to five customized

links to the Web sites of your choice. These links appear throughout the EWS screens, in the Other
Links box beneath the left navigational bar. For more information, see

The following sections describe each of the links that appear by default in the Other Links box.

Edit Other Links on page 43.

hp instant support

Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At hp instant
support, you can find intelligent solutions that help you resolve problems quickly and easily.

How hp instant support works

Information is gathered from your product and securely transmitted to Hewlett-Packard Company when
you click hp instant support. The hp instant support Web site reads the product data to analyze the
product's current status. The Web site creates a customized Web page that appears in the browser

ENWW hp instant support 53

window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs
you to additional services that are available for your product.

Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information
(for example, the serial number, error conditions, and product status) that will be forwarded. Hewlett­Packard treats this information as confidential.

Information you can get from hp instant support

The hp instant support Web site provides these tools for troubleshooting and for maintenance:

Firmware and software updates.

●

Troubleshooting for recent events that are listed on the Event Log Page. For example, the product

●

might show a jam as the most recent event listed in the Event Log. The hp instant support Web
site detects the event and provides troubleshooting information for the jam.

Support packs.

●

Product documentation, such as user guides and getting started guides.

●

Shop for Supplies

The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that
the correct supplies are ordered through your selected reseller.

54 Chapter 5 Using the Other Links as a resource ENWW

Product Support

The Product Support link connects you to a Web page that brings together a comprehensive menu of
support resources that business people need. From this Web page, you can accomplish these tasks
and more:

Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,

●

scanners, digital imaging, and mobile devices.

Obtain technical support. Solve a problem; find information to set up, install, and configure your

●

product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.

Gain access to self-solve resources such as FAQs, user documentation, features and

●

specifications, and product-compatibility information.

Collaborate with HP and with your peers through discussion groups, e-mail support, and phone

●

support.

Use task-based navigation to identify the task area that you want to work on and quickly discover

●

related topics and tools.

In addition, you can find these features: hot topics, a subscription center, product rebate offers and other
announcements, and training and education opportunities.

ENWW Product Support 55

Show Me How

Clicking the Show Me How link connects to a Web page that provides step-by-step instructions for
performing specific tasks. The following information is available:

Clear jams

●

Load trays

●

Load special media

●

Print both sides

●

Supported paper

●

More Help

●

If the computer has Internet access, select any of these items and click Go! to open the corresponding
HP Web page.

My Service Provider and My Service Contract

The My Service Provider and the My Service Contract links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link
can then be clicked by any user to get information about the service provider and the service contract.
The information, which can be up to 50 characters long, is stored in the permanent storage of the product.

56 Chapter 5 Using the Other Links as a resource ENWW

Index

A

accessing the HP Embedded Web

Server 2

accessories, verifying

installed 11

administrators

alerts, setting up 28
logging off 5
logging on 4
wake time settings 50

alerts

configuring 30
deleting destination lists 33
e-mail configuration 26
features 28

testing destination lists 32
asset number 18
AutoSend 33

B

browsers

closing after logging off 5

defined 1

supported 2
buttons, control panel 10

C

Cancel Job button 35
cartridges

AutoSend feature 33

ordering 44, 54

status 10, 13

usage information 15
clock drift correction 48
clock settings 47
Configuration Page screen 11
Configure Device menu 24
Configure Device screen 23
Configure Security Settings

screen 37

consumables. See supplies
control panel

buttons 10
language 46
menus 23

viewing 19
Control Panel screen 19
counts, page 15
customer support

instant 44, 53

product 44, 55

D

Date & Time screen 47
Date/Time Format, setting 48
destination lists

creating 30

deleting 33

testing 32
Device Information screen 18,

45
device location 18
Device Status screen 10
devices, defined 1
Diagnostics menu 24
DIMMs, verifying installed 11

E

e-mail

alerts 28
AutoSend 33
outgoing, configuring 26
return address, configuring 27
server settings 26

support 44, 55
E-mail Server screen 26
Edit Other Links screen 43, 53
embedded Web server

defined 1

features 1

error messages

Event Log Page 14
Event Log Page 14
Explorer, versions supported 2

F

FAQs 44, 55
features 1
Firefox, versions supported 2
firewalls 2
firmware, updating 20

G

General security

settings, general 35
General Security screen 35
group product management 2

H

help

instant support 44, 53

product support 44, 55
HP Embedded Web Server

defined 1

features 1
hp instant support 44, 53
HP Jetdirect print server 52
HP Jetdirect Security Configuration

Wizard screen 41

HP Web Jetadmin 2

I

Information menu 24
Information tab

navigating 6

password protection 4

status screens 9
ink cartridge. See print cartridges
Installed Personalities and

Options 12

ENWW Index 57

Internet Explorer, versions

supported 2

IT administrators

alerts, setting up 28
logging off 5
logging on 4
wake time settings 50

J

Jetadmin, HP Web 2
Jetdirect print server 52

K

keys, control panel 10
Konqueror, versions supported 2

L

Language screen 46
languages, printer 12
links 43, 53
logging off 5
logging on

password settings 35
procedures 4

logs

event 14

M

media

status 10
tray settings 12, 24

Usage Page 15
memory, verifying installed 11
menus

control panel 23

HP Embedded Web Server 6

navigating 24
messages, error

Evnet Log Page 14
Microsoft Internet Explorer,

versions supported 2
mobile devices, printing from 20
model number 18
Mozilla Firefox, versions

supported 2
My Service Contract link 44, 56
My Service Provider link 44, 56

N

navigating 6, 24

Netscape Navigator, versions

supported 2
Networking screens 51
Networking tab 6
networks

configuring 51
types supported 2
Web Jetadmin 2

O

ON/OFF schedule 50
online help

instant support 44, 53
product support 44, 55

opening the HP Embedded Web

Server 2
Opera, versions supported 2
ordering supplies 44, 54
Other Links area 43, 53
outgoing mail configuration 26

P

page counts 15
paper

status 10
tray settings 12, 24

Usage Page 15
Paper Handling menu 24
passwords 4, 35
PDF files, printing 20
personalities 12
phone support 44, 55
plus sign, menus 24
power, setting wake time 50
print cartridges

AutoSend feature 33

ordering 44, 54

status 10, 13

usage information 15
Print screen 20
print server, HP Jetdirect 52
printer languages 12
printing files 20, 21
PRN files 20
product support 44, 55
products, defined 1
PS files, printing 20

R

recycle supplies 44, 55
remote configuration 23

remote firmware updates 20
return e-mail address 27

S

Safari, versions supported 2
Security 37, 41
security

status 12
serial number 18
server, HP Jetdirect 52
service contracts 44
service providers

alerts, setting up 28

links to 44

logging off 5

logging on as 4
Settings 37
Settings tab 6, 23
Shop for Supplies link 44, 54
shutdown, setting wake time 50
status

alerts 28

device 10

network 51

supplies 10, 13
supplies

AutoSend feature 33

ordering 44, 54

status 10

status page 13

usage information 15
Supplies Status Page screen 13
support

instant 44, 53

product 44, 55
system requirements 2

T

TCP/IP address

e-mail configuration 26

locating 2, 18
TCP/IP-based network 2
technical support

instant 44, 53

product 44, 55
text files, printing 20
time settings 47
toner cartridge. See print

cartridges

58 Index ENWW

Tray

Size settings 25

Type settings 25
Tray Sizes/Types screen 25
trays

accessory information 12

media status 10

settings 24

Usage Page 15
troubleshooting

Configuration Page screen 11

Event Log Page 14

instant support 44, 53

product support 44, 55

U

updating firmware 20
usage information, AutoSend 33
Usage Page 15
user name 35

W

Wake Time screen 50
Web browsers

closing after logging off 5

defined 1

supported 2
Web Jetadmin 2
Web server, embedded

defined 1

features 1
Web sites

firmware updates 20

instant support 44, 53

product support 44, 55

ENWW Index 59

60 Index ENWW

© 2007 Hewlett-Packard Development Company, L.P.

www.hp.com