HP LaserJet P3005 User's Guide

HP LaserJet P3005 Series printers
User Guide
HP LaserJet P3005 Series printers
User Guide
Copyright and License
© 2006 Copyright Hewlett-Packard Development Company, L.P.
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Part number: Q7812-90911
Edition 1, 10/2006
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Table of contents
1 Device basics
Device comparison ............................................................................................................................... 2
Features comparison ........................................................................................................................... 3
Walkaround .......................................................................................................................................... 5
Device parts ......................................................................................................................... 5
Interface ports ...................................................................................................................... 6
Device software .................................................................................................................................... 7
Supported operating systems .............................................................................................. 7
Supported printer drivers ..................................................................................................... 7
Select the correct printer driver ............................................................................................ 7
Driver Autoconfiguration ...................................................................................... 8
Update Now ........................................................................................................ 8
HP Driver Preconfiguration ................................................................................. 8
Priority for print settings ....................................................................................................... 8
Open the printer drivers ....................................................................................................... 9
Software for Macintosh computers ...................................................................................... 9
Remove software from Macintosh operating systems ...................................... 10
Utilities ............................................................................................................................... 10
HP Web Jetadmin ............................................................................................. 10
Embedded Web server ..................................................................................... 10
HP Easy Printer Care software ......................................................................... 11
Supported operating systems ........................................................... 11
Supported browsers ......................................................................... 11
Other components and utilities .......................................................................... 11
2 Control panel
Overview ............................................................................................................................................ 14
Control-panel layout ........................................................................................................................... 15
Use the control-panel menus ............................................................................................................. 17
Use the menus ................................................................................................................... 17
Show Me How menu .......................................................................................................................... 18
Retrieve Job menu ............................................................................................................................ 19
Information menu ............................................................................................................................... 20
Paper Handling menu ......................................................................................................................... 21
Configure Device menu ...................................................................................................................... 22
Print submenu .................................................................................................................... 22
Print Quality submenu ....................................................................................................... 24
System Setup submenu ..................................................................................................... 27
I/O submenu ...................................................................................................................... 31
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Resets submenu ................................................................................................................ 32
Diagnostics menu ............................................................................................................................... 33
Service menu ..................................................................................................................................... 33
Change device-control-panel configuration settings .......................................................................... 34
Change control-panel settings ........................................................................................... 34
Change a control-panel setting ......................................................................... 34
Show address .................................................................................................................... 34
Tray-behavior options ........................................................................................................ 35
Sleep Delay ....................................................................................................................... 35
Personality ......................................................................................................................... 36
Clearable warnings ............................................................................................................ 37
Auto continue ..................................................................................................................... 37
Cartridge low ...................................................................................................................... 37
Cartridge-out response ...................................................................................................... 38
Jam recovery ..................................................................................................................... 38
RAM disk ........................................................................................................................... 39
Language ........................................................................................................................... 39
3 Input/output (I/O) configuration
Parallel configuration .......................................................................................................................... 42
USB configuration .............................................................................................................................. 43
Connect the USB cable ..................................................................................................... 43
Network configuration ......................................................................................................................... 44
Manually configure TCP/IP parameters from the control panel ......................................... 44
Set an IPv4 address .......................................................................................... 44
Set the subnet mask ......................................................................................... 44
Set the default gateway ..................................................................................... 45
Disable network protocols (optional) .................................................................................. 45
Disable IPX/SPX ............................................................................................... 46
Disable AppleTalk ............................................................................................. 46
Disable DLC/LLC .............................................................................................. 46
Enhanced I/O (EIO) configuration ...................................................................................... 47
HP Jetdirect EIO print servers ........................................................................... 47
4 Media and trays
General guidelines for media ............................................................................................................. 50
Paper to avoid .................................................................................................................... 50
Paper that can damage the device .................................................................................... 50
General media specifications ............................................................................................. 51
Media considerations ......................................................................................................................... 52
Envelopes .......................................................................................................................... 52
Envelopes with double side seams ................................................................... 52
Envelopes with adhesive strips or flaps ............................................................ 53
Envelope margins ............................................................................................. 53
Envelope storage .............................................................................................. 53
Labels ................................................................................................................................ 53
Label construction ............................................................................................. 54
Transparencies .................................................................................................................. 54
Card stock and heavy media ............................................................................................. 54
Card stock construction ..................................................................................... 55
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5 Print
Card stock guidelines ........................................................................................ 55
Letterhead and preprinted forms ....................................................................................... 55
Select print media ............................................................................................................................... 57
Supported media sizes ...................................................................................................... 57
Supported media types ...................................................................................................... 58
Printing and paper-storage environment ............................................................................................ 59
Load media ......................................................................................................................................... 60
Load tray 1 (multipurpose tray) .......................................................................................... 60
Customize tray 1 operation ................................................................................................ 62
Load tray 2 and optional tray 3 ......................................................................................... 62
Load special media ............................................................................................................ 64
Control print jobs ................................................................................................................................ 66
Source ............................................................................................................................... 66
Type and Size .................................................................................................................... 66
Select output bins ............................................................................................................................... 68
Print to the top output bin ................................................................................................... 68
Print to the rear output bin ................................................................................................. 69
Use features in the Windows device driver ........................................................................................ 72
Create and use quick sets ................................................................................................. 72
Use watermarks ................................................................................................................. 73
Resize documents ............................................................................................................. 73
Set a custom paper size from the printer driver ................................................................. 73
Use different paper and printing covers ............................................................................. 74
Print a blank first page ....................................................................................................... 74
Print multiple pages on one sheet of paper ....................................................................... 74
Print on both sides of the paper ......................................................................................... 75
Use automatic duplex printing ........................................................................... 76
Print on both sides manually ............................................................................. 76
Layout options for printing on both sides .......................................................... 76
Use the Services tab .......................................................................................................... 77
Use features in the Macintosh device driver ...................................................................................... 78
Create and use presets ..................................................................................................... 78
Print a cover page .............................................................................................................. 78
Print multiple pages on one sheet of paper ....................................................................... 79
Print on both sides of the paper ......................................................................................... 79
Cancel a print job ............................................................................................................................... 81
Stop the current print job from the printer control panel .................................................... 81
Stop the current print job from the software program ........................................................ 81
Manage stored jobs ............................................................................................................................ 82
6 Manage and maintain the device
Use information pages ....................................................................................................................... 84
Configure e-mail alerts ....................................................................................................................... 86
Use the HP Easy Printer Care software ............................................................................................. 87
Open the HP Easy Printer Care software .......................................................................... 87
HP Easy Printer Care software sections ............................................................................ 87
Use the embedded Web server .......................................................................................................... 89
Open the embedded Web server by using a network connection ..................................... 89
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Use HP Web Jetadmin software ........................................................................................................ 92
Use the HP Printer Utility for Macintosh ............................................................................................. 93
Manage supplies ................................................................................................................................ 95
Replace supplies and parts ................................................................................................................ 97
Clean the device ............................................................................................................................... 100
7 Problem solving
Problem-solving checklist ................................................................................................................. 102
Problem-solving flowchart ................................................................................................................ 103
Solve general print problems ............................................................................................................ 108
Control-panel message types ........................................................................................................... 111
Control-panel messages .................................................................................................................. 112
Common causes of jams .................................................................................................................. 127
Jam locations ................................................................................................................................... 128
Clear jams ........................................................................................................................................ 129
Solve print-quality problems ............................................................................................................. 136
Embedded Web server sections ........................................................................................ 89
Open the HP Printer Utility ................................................................................................. 93
HP Printer Utility features .................................................................................................. 93
Supplies life ....................................................................................................................... 95
Approximate print-cartridge replacement intervals ............................................................ 95
Manage the print cartridge ................................................................................................. 95
Print-cartridge storage ....................................................................................... 95
Use genuine HP print cartridges ....................................................................... 95
HP policy on non-HP print cartridges ................................................................ 95
Print-cartridge authentication ............................................................................ 96
HP fraud hotline and Web site .......................................................................... 96
Supply replacement guidelines .......................................................................................... 97
Change the print cartridge ................................................................................................. 97
Clean the exterior ............................................................................................................ 100
Clean the paper path ....................................................................................................... 100
Factors that affect device performance ........................................................................... 102
Step 1: Does READY appear on the control-panel display? ........................................... 103
Step 2: Can you print a configuration page? .................................................................. 103
Step 3: Can you print from a program? .......................................................................... 104
Step 4: Does the job print as expected? .......................................................................... 105
Step 5: Does the device select the trays? ....................................................................... 106
Jam recovery ................................................................................................................... 128
Clear jams from the input-tray areas ............................................................................... 129
Clear jams from the print-cartridge area .......................................................................... 130
Clear jams from the output-bin areas .............................................................................. 131
Clear jams from the optional duplexer ............................................................................. 133
Solve repeated jams ........................................................................................................ 134
Print-quality problems associated with media .................................................................. 136
Print-quality problems associated with the environment .................................................. 136
Print-quality problems associated with jams .................................................................... 136
Image defect examples .................................................................................................... 136
Light print (partial page) .................................................................................................. 138
Light print (entire page) ................................................................................................... 138
Specks ............................................................................................................................ 138
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Dropouts ......................................................................................................................... 139
Lines ............................................................................................................................... 139
Gray background ............................................................................................................ 140
Toner smear ................................................................................................................... 140
Loose toner ..................................................................................................................... 141
Repeat defects ................................................................................................................ 141
Repeat image ................................................................................................................. 142
Misformed characters ..................................................................................................... 142
Page skew ....................................................................................................................... 142
Curl or wave .................................................................................................................... 143
Wrinkles or creases ........................................................................................................ 143
Vertical white lines .......................................................................................................... 144
Tire tracks ....................................................................................................................... 144
White spots on black ....................................................................................................... 145
Scattered lines ................................................................................................................ 145
Blurred print .................................................................................................................... 146
Random image repetition ................................................................................................ 146
Solve network print problems ........................................................................................................... 148
Solve common Windows problems ................................................................................................. 149
Solve common Macintosh problems ................................................................................................ 150
Solve Linux problems ....................................................................................................................... 152
Solve common PostScript problems ................................................................................................ 153
General problems ............................................................................................................ 153
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 156
Order directly from HP ..................................................................................................... 156
Order through service or support providers ..................................................................... 156
Order directly through the embedded Web server (for devices that are connected to a
network) ........................................................................................................................... 156
Order through the embedded Web server ...................................................... 156
Order directly through the HP Easy Printer Care software (for devices that are directly
connected to a computer) ................................................................................................ 156
Part numbers .................................................................................................................................... 157
Paper-handling accessories ............................................................................................ 157
Print cartridge .................................................................................................................. 157
Memory ............................................................................................................................ 157
Cables and interfaces ...................................................................................................... 157
Print media ....................................................................................................................... 158
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 161
Print cartridge limited warranty statement ........................................................................................ 162
HP Customer Care ........................................................................................................................... 163
Online Services ................................................................................................................ 163
Telephone support ........................................................................................................... 163
Software utilities, drivers, and electronic information ....................................................... 163
HP direct ordering for accessories or supplies ................................................................ 163
HP service information ..................................................................................................... 163
HP service agreements ................................................................................................... 163
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HP Easy Printer Care software ........................................................................................ 164
HP support and information for Macintosh computers ..................................................... 164
HP maintenance agreements ........................................................................................................... 165
On-site service agreements ............................................................................................. 165
Next-day on-site service .................................................................................. 165
Weekly (volume) on-site service ..................................................................... 165
Repacking the device ...................................................................................................... 165
Extended warranty ........................................................................................................... 166
Appendix C Specifications
Physical specifications ..................................................................................................................... 168
Electrical specifications .................................................................................................................... 169
Acoustic specifications ..................................................................................................................... 169
Operating environment ..................................................................................................................... 170
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 172
Environmental product stewardship program ................................................................................... 173
Protecting the environment .............................................................................................. 173
Ozone production ............................................................................................................ 173
Power consumption ......................................................................................................... 173
Toner consumption .......................................................................................................... 173
Paper use ........................................................................................................................ 173
Plastics ............................................................................................................................ 173
HP LaserJet print supplies ............................................................................................... 173
HP print supplies returns and recycling program information .......................................... 174
Paper ............................................................................................................................... 174
Material restrictions .......................................................................................................... 174
Disposal of waste equipment by users in private households in the European
Union ............................................................................................................................... 175
Material Safety Data Sheet (MSDS) ................................................................................ 175
For more information ....................................................................................................... 175
Declaration of conformity .................................................................................................................. 177
Declaration of conformity ................................................................................................. 177
Safety statements ............................................................................................................................. 178
Laser safety ..................................................................................................................... 178
Canadian DOC regulations .............................................................................................. 178
VCCI statement (Japan) .................................................................................................. 178
Power cord statement (Japan) ......................................................................................... 178
EMI statement (Korea) ..................................................................................................... 178
Laser statement for Finland ............................................................................................. 178
Appendix E Work with memory and print server cards
Overview .......................................................................................................................................... 182
Install memory .................................................................................................................................. 183
Install device memory ...................................................................................................... 183
Check DIMM installation ................................................................................................................... 187
Save resources (permanent resources) .......................................................................................... 188
Enable memory for Windows ........................................................................................................... 189
viii ENWW
Use HP Jetdirect print server cards .................................................................................................. 190
Install an HP Jetdirect print server card ........................................................................... 190
Remove an HP Jetdirect print server card ....................................................................... 191
Glossary ........................................................................................................................................................... 193
Index ................................................................................................................................................................. 195
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x ENWW

1 Device basics

Now that the device is set up and ready to use, take a few moments to familiarize yourself with the device. This chapter contains basic information about the device features:
Device comparison
Features comparison
Walkaround
Device software
ENWW 1

Device comparison

HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet
P3005dn
Prints up to
35 pages-per­minute (ppm) on letter-sized media, and up to 33 ppm on A4–sized media
48 megabytes (MB)
total of random access memory (RAM)
100-sheet
multipurpose tray (tray 1), 500-sheet input tray (tray 2), and 250-sheet output bin
Hi-Speed universal
serial bus (USB) 2.0 port
HP LaserJet P3005, plus:
Automatic two-
sided printing accessory
64 MB total RAM
IEEE 1284B-
compliant parallel connection port
HP LaserJet P3005, plus:
HP Jetdirect full-
featured embedded print server to connect to 10Base-T/ 100Base-TX networks
MB total
80
RAM
HP LaserJet P3005, plus:
Automatic two-
sided printing accessory
HP Jetdirect full-
featured embedded print server to connect to 10Base-T/ 100Base-TX networks
MB total
80
RAM
HP LaserJet P3005x
HP LaserJet P3005, plus:
500–sheet input
tray (tray 3)
Automatic two­sided printing accessory
HP Jetdirect full-
featured embedded print server to connect to 10Base-T/ 100Base-TX networks
MB total
80
RAM
One open dual inline
memory module (DIMM) slot
Enhanced input/
output (EIO) slot
IEEE 1284B-
compliant parallel connection port (not available on network-connected models)
2 Chapter 1 Device basics ENWW

Features comparison

Feature Description
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts
400 MHz processor
Control-panel help
HP Easy Printer Care software (a Web-based status and problem-solving tool)
Windows® and Macintosh printer drivers
Embedded Web server to access support and order supplies (for network-connected models
only)
HP PCL 5
HP PCL 6
HP postscript level 3 emulation
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
Fonts, forms, and other macros
Job retention
93 internal scalable fonts available for PCL and HP postscript 3 emulation
80 device-matching screen fonts in TrueType format available with the software solution
Additional fonts can be added through the host USB ports
Accessories
Connectivity
Environmental features
Optional 500-sheet input tray (tray 3) (available for all models except HP LaserJet P3005x)
Automatic duplexer (available only on models HP LaserJet P3005d, HP LaserJet P3005dn,
and HP LaserJet P3005x)
144-pin 133 MHz dual inline memory module (DIMM)
Hi-Speed USB 2.0 connection
HP Jetdirect full-featured embedded print server (available only on models HP LaserJet
P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x)
IEEE-1284 compliant parallel port (available only on models HP LaserJet P3005 and
HP LaserJet P3005d)
HP Web Jetadmin software
Enhanced input/output (EIO) slot
Sleep mode
ENERGY STAR® qualified
ENWW Features comparison 3
Feature Description
Supplies
Accessibility
The supplies status page contains information about toner level, page count, and estimated
pages remaining.
The device checks for an authentic HP print cartridge at installation.
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
The online user guide is compatible with text screen-readers.
The print cartridge can be installed and removed by using one hand.
All doors and covers can be opened by using one hand.
Media can be loaded in tray 1 by using one hand.
4 Chapter 1 Device basics ENWW

Walkaround

Device parts

Before using the device, familiarize yourself with the parts of the device.
1
2
3
6
4
7
5
8
1 Top output bin
2 Long-media extension
3 Latch to open the front cover (provides access to the print cartridge)
4 Tray 1 (pull to open)
5 Tray 2
6 Control panel
7 Right-side cover (provides access to DIMMs)
8 On/off switch
2
1
1 Interface ports (see Interface ports)
2 Rear output bin (pull to open)
ENWW Walkaround 5

Interface ports

The device has one EIO slot and three ports for connecting to a computer or a network.
1
2
3
EIO
1 Type B Hi-Speed USB 2.0 connection
2 RJ.45 Network connection (available only on models P3005n, P3005dn, and P3005x)
3 IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d)
4 EIO slot
4
6 Chapter 1 Device basics ENWW

Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.
The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.
NOTE For a list of printer drivers and updated HP device software, go to www.hp.com/go/ LJP3005_software.

Supported operating systems

The device supports the following operating systems:
Full software installation
Windows XP (32-bit)
Windows 2000
Mac OS X V10.2 and later
Printer driver only
Windows 98 SE
Windows Millennium Edition (Me)
Windows Server 2003
Windows XP (64-bit)
Linux

Supported printer drivers

Operating system
Windows
Mac OS X V10.2 and later
Linux
1
2
3
4
2,3
4
Not all device features are available from all drivers or operating systems. For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/
LJP3005_software.
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJP3005_software. For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
1
PCL 5 PCL 6 PS level 3 emulation
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a device language). Check the installation notes and readme files on the device CD for additional software and languages.
ENWW Device software 7
The HP LaserJet P3005 printer uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
Use the PCL 5 printer driver for general office printing.
Use the PS driver for printing from HP postscript-based programs, for compatibility with HP
postscript Level 3 needs, or for PS flash font support.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).
Update Now
If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Settings tab, click the Update Now button to update the driver.
Open the printer drivers), on the Device
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at
www.hp.com/go/hpdpc_sw.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:
NOTE The names of commands and dialog boxes might vary depending on your software
program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
than changes made anywhere else.
8 Chapter 1 Device basics ENWW

Open the printer drivers

Operating System To change the settings for all
print jobs until the software program is closed
Windows 98 and Me 1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties.
The steps can vary; this procedure is most common.
Windows 2000, XP, and Server 2003
Mac OS X V10.2 or later
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or Preferences.
The steps can vary; this procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
To change the default settings for all print jobs
1. Click Start, Settings, and
then Printers.
2. Right-click the driver icon,
and then select
Properties.
1. Click Start, Settings, and
then Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select Printing Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
3. On the Presets pop-up
menu, click Save as and type a name for the preset.
To change the product configuration settings
1. Click Start, Settings, and
then Printers.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Configure tab.
1. Click Start, Settings, and
then Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (Mac OS X V10.2) or Printer Setup Utility (Mac OS X V10.3 or Mac OS X V10.4).
3. Click the print queue.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
embedded Web server.
Use the
ENWW Device software 9
The printing system software includes the following components:
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
Assign the device to a zone on the network.
Assign an internet protocol (IP) address to the device.
Download files and fonts.
Configure the device for IP or AppleTalk printing.
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see
Macintosh.
NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.
Use the HP Printer Utility for
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.

Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
10 Chapter 1 Device basics ENWW
The embedded Web server provides an interface to the device that anyone who has a network­connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
Use the
embedded Web server.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the device status
Checking the supplies status
Setting up alerts
Viewing device documentation
Gaining access to troubleshooting and maintenance tools
You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
Supported browsers
www.hp.com/go/easyprintercare.
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
Netscape Navigator 7.0 or later
Opera Software ASA Opera 6.05 or later
All pages can be printed from the browser.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
installation
Online Web registration
PostScript Printer Description files (PPDs) — use with the
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility — change device settings, view
status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later.
ENWW Device software 11
12 Chapter 1 Device basics ENWW

2 Control panel

This section explains the device control panel and menus:
Overview
Control-panel layout
Use the control-panel menus
Show Me How menu
Retrieve Job menu
Information menu
Paper Handling menu
Configure Device menu
Diagnostics menu
Service menu
Change device-control-panel configuration settings
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Overview

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the device, and they will override the device­control-panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see
You can also control the device by changing settings at the device control panel. Use the control panel to gain access to device features that the program or printer driver do not support.
You can print a menu map at the device control panel that shows the settings with the currently selected values (see
Some menus or menu items appear only if certain options are installed in the device.
Open the printer drivers.
Open the printer drivers).
14 Chapter 2 Control panel ENWW

Control-panel layout

The control-panel display gives you complete, timely information about the device and print jobs. Menus provide access to device functions and detailed information.
The message and prompt areas of the display alert you to the state of the device and tell you how to respond.
1
2
3
Number Button or light Function
1 Control-panel display
2
3 Menu button
4 Ready light
?
Menu Stop
Ready Data Attention
4 5 6
Help ( ) button
11
10
9 8
7
Shows status information, menus, help information, and error
messages.
Provides information about the message on the control-panel display.
Opens and closes the menus.
On: The device is online and ready to accept data to print.
Off: The device cannot accept data because it is offline (paused) or has
experienced an error.
Blinking: The device is going offline. The device stops processing the
current print job and expels all of the active pages from the paper path.
5 Data light
6 Attention light
7 Stop button
On: The device has data to print, but is waiting to receive all of the data.
Off: The device has no data to print.
Blinking: The device is processing or printing the data.
On: The device has experienced a problem. Make note of the message
on the control-panel display, and then turn the device off and on. See
Control-panel messages for help in resolving problems.
Off: The device is functioning without error.
Blinking: Action is required. See the control-panel display.
Cancels the current print job and clears the pages from the device. The
time this takes depends on the size of the print job. (Press the button
ENWW Control-panel layout 15
Number Button or light Function
only once.) Also clears continuable errors that are associated with the canceled job.
NOTE The control-panel lights cycle while the print job is cleared
from both the device and the computer, and then the device returns to the Ready state.
8
9
10
11
Down ( ) button
Back ( ) button
Select ( ) button
Up ( ) button
Navigates to the next item in the list, or decreases the value of numeric
items
Backs up one level in the menu tree or backs up one numeric entry
Closes menus if held down for more than 1 second
Clears an error condition when the condition is clearable
Saves the selected value for an item
Performs the action that is associated with the item that is highlighted
on the control-panel display
Navigates to the previous item in the list, or increases the value of
numeric items
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Use the control-panel menus

To gain access to the control-panel menus, complete the steps below.

Use the menus

1. Press Menu.
2. Press
3. Press
4. Press
or to navigate the listings.
to select the appropriate option.
to return to the previous level.
5. Press Menu to exit the menu.
6.
Press
to see additional information about a menu.
The following are the main menus.
Main menus SHOW ME HOW
RETRIEVE JOB
INFORMATION
PAPER HANDLING
CONFIGURE DEVICE
DIAGNOSTICS
SERVICE
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Show Me How menu

Each choice in the SHOW ME HOW menu prints a page that provides more information.
Item Explanation
CLEAR JAMS Prints a page that shows how to clear media jams.
LOAD TRAYS Prints a page that shows how to load the device input trays.
LOAD SPECIAL MEDIA Prints a page that shows how to load special media, such as envelopes and transparencies.
PRINT ON BOTH SIDES Prints a page that shows how to use the two-sided (duplex) printing function.
SUPPORTED PAPER Prints a page that shows supported media weights and sizes for the device.
MORE HELP Prints a page that shows links to additional help on the Web.
18 Chapter 2 Control panel ENWW
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