HP LaserJet P3005 Service Manual
HP LaserJet P3005 Series printers
Service Manual
Copyright information
Safety information
Trademark credits
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: Q7812-90910
Edition 1, 10/2006
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when
using this product to reduce risk of injury from
fire or electric shock.
Read and understand all instructions in the
user guide.
Observe all warnings and instructions
marked on the product.
Use only a grounded electrical outlet when
connecting the product to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.
Do not touch the contacts on the end of any
of the sockets on the product. Replace
damaged cords immediately.
Unplug this product from wall outlets before
cleaning.
Do not install or use this product near water
or when you are wet.
Install the product securely on a stable
surface.
Adobe®, Acrobat®, PostScript®, and the
Acrobat Logo® are trademarks of Adobe
Systems Incorporated.
Java™ is a U.S. trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corporation.
UNIX® is a registered trademark of The
Open Group.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency.
Install the product in a protected location
where no one can step on or trip over the
power cord and where the power cord will not
be damaged.
If the product does not operate normally, see
the online user guide.
Refer all servicing questions to qualified
personnel.
Information regarding FCC Class B, Parts 15
and 68 requirements can be found in the user
guide.
Table of contents
1 Device information
Chapter contents .................................................................................................................................. 1
Device configurations ........................................................................................................................... 2
Features ............................................................................................................................................... 3
Walkaround .......................................................................................................................................... 5
Device parts ......................................................................................................................... 5
Interface ports ...................................................................................................................... 6
Control-panel layout ............................................................................................................. 7
Device software .................................................................................................................................... 9
Minimum system requirements ............................................................................................ 9
Supported operating systems .............................................................................................. 9
Supported printer drivers ................................................................................................... 10
Software for Windows computers ...................................................................................... 10
HP Web Jetadmin ............................................................................................. 10
HP Easy Printer Care software ......................................................................... 10
Supported operating systems ........................................................... 10
Supported browsers ......................................................................... 11
Software for Macintosh computers .................................................................................... 11
Other software ................................................................................................................... 11
Embedded Web server ..................................................................................... 11
Uninstall software .............................................................................................................. 12
Remove software from Windows operating systems ........................................ 12
Remove software from Macintosh operating systems ...................................... 12
Media specifications ........................................................................................................................... 13
Select print media .............................................................................................................. 13
Supported media sizes ...................................................................................... 14
Supported media types ..................................................................................... 15
Paper to avoid .................................................................................................................... 16
2 Installation and configuration
Chapter contents ................................................................................................................................ 17
Site preparation .................................................................................................................................. 18
Location specifications ....................................................................................................... 18
Operating environment ..................................................................................................... 18
Load input trays .................................................................................................................................. 19
Load tray 1 (multipurpose tray) .......................................................................................... 19
Load tray 2 and optional tray 3 ......................................................................................... 21
Install supplies .................................................................................................................................... 23
Supply replacement guidelines .......................................................................................... 23
ENWW iii
Install accessories .............................................................................................................................. 26
3 Maintenance
Chapter contents ................................................................................................................................ 33
Manage supplies ................................................................................................................................ 34
Clean the device ................................................................................................................................. 36
Management tools .............................................................................................................................. 38
Change the print cartridge ................................................................................................. 23
Install memory ................................................................................................................... 26
Install device memory ....................................................................................... 26
Check DIMM installation .................................................................................................... 29
Enable memory for Windows ............................................................................................. 30
Use HP Jetdirect print server cards ................................................................................... 30
Install an HP Jetdirect print server card ............................................................ 30
Remove an HP Jetdirect print server card ........................................................ 31
Supplies life ....................................................................................................................... 34
Approximate print-cartridge replacement intervals ............................................................ 34
Manage the print cartridge ................................................................................................. 34
Print-cartridge storage ....................................................................................... 34
Use genuine HP print cartridges ....................................................................... 34
HP policy on non-HP print cartridges ................................................................ 34
Print-cartridge authentication ............................................................................ 35
HP fraud hotline and Web site .......................................................................... 35
Clean the exterior .............................................................................................................. 36
Clean the paper path ......................................................................................................... 36
Clean spilled toner ............................................................................................................. 36
Clean the fuser .................................................................................................................. 36
Use information pages ....................................................................................................... 38
Use the HP Easy Printer Care software ............................................................................ 39
Open the HP Easy Printer Care software ......................................................... 39
HP Easy Printer Care software sections ........................................................... 40
Use the embedded Web server ......................................................................................... 41
Open the embedded Web server by using a network connection ..................... 41
Embedded Web server sections ....................................................................... 41
Use HP Web Jetadmin software ........................................................................................ 43
Use the HP Printer Utility for Macintosh ............................................................................ 43
Open the HP Printer Utility ................................................................................ 44
HP Printer Utility features .................................................................................. 44
4 Theory of operation
Chapter contents ................................................................................................................................ 45
Basic operation ................................................................................................................................... 46
Formatter ........................................................................................................................... 46
Engine control unit (ECU) .................................................................................................. 47
Pickup/feed/delivery system .............................................................................................. 50
Laser/scanner system ........................................................................................................ 51
Image-formation system .................................................................................................... 52
Step 1: Primary charging ................................................................................... 53
Step 2: Laser beam exposure ........................................................................... 53
Step 3: Developing ............................................................................................ 53
iv ENWW
Internal components ........................................................................................................................... 56
Timing ................................................................................................................................................. 58
Print cartridge memory system ........................................................................................................... 61
5 Removal and replacement
Chapter contents ................................................................................................................................ 63
Overview ............................................................................................................................................ 65
Removal and replacement strategy .................................................................................. 65
Electrostatic discharge ....................................................................................................... 65
Required tools .................................................................................................................... 65
Types of screws ................................................................................................................. 66
Service approach ............................................................................................................................... 67
Before performing service .................................................................................................. 67
After performing service ..................................................................................................... 68
Covers ................................................................................................................................................ 69
Right-side cover ................................................................................................................. 69
Left-side cover ................................................................................................................... 70
Back cover ......................................................................................................................... 72
I/O cover ............................................................................................................................ 72
Top, right cover .................................................................................................................. 73
Top cover ........................................................................................................................... 74
Front, right cover ................................................................................................................ 75
Control panel ...................................................................................................................................... 78
Formatter ............................................................................................................................................ 80
Fuser .................................................................................................................................................. 83
Laser/scanner ..................................................................................................................................... 86
Engine control unit (ECU) ................................................................................................................... 88
Access plate ....................................................................................................................................... 96
High-voltage power supply ................................................................................................................. 97
Paper feed guide assembly .............................................................................................................. 104
Main motor ....................................................................................................................................... 106
Gear assembly ................................................................................................................................. 108
Reinstallation notes for the gear assembly ...................................................................................... 110
Tray 1 solenoid ................................................................................................................................. 111
Tray 2 solenoid ................................................................................................................................. 112
E-label reader (memory tag) ............................................................................................................ 113
Face-down-roller shaft ...................................................................................................................... 115
Cartridge door .................................................................................................................................. 117
Transfer roller ................................................................................................................................... 120
Registration assembly ...................................................................................................................... 121
Tray 1 pickup roller ........................................................................................................................... 124
Tray 2 pickup roller ........................................................................................................................... 125
Separation pad ................................................................................................................................. 127
Step 4: Transfer ................................................................................................ 54
Step 5: Separation ............................................................................................ 54
Step 6: Fusing ................................................................................................... 54
Step 7: Drum cleaning ....................................................................................... 55
Pre-service procedures ..................................................................................... 67
Parts removal order ........................................................................................... 68
ENWW v
6 Troubleshooting
Chapter contents .............................................................................................................................. 129
Troubleshooting process .................................................................................................................. 130
Control-panel messages .................................................................................................................. 131
Clear jams ........................................................................................................................................ 148
Interface troubleshooting ................................................................................................................. 157
Service mode functions .................................................................................................................... 160
Troubleshooting tools ....................................................................................................................... 164
Upgrade the firmware ....................................................................................................................... 168
Troubleshoot general printing problems ........................................................................................... 172
Troubleshoot media handling problems ........................................................................................... 175
Basic troubleshooting ...................................................................................................... 130
Control-panel message types .......................................................................................... 131
Resolve control-panel messages ..................................................................................... 131
Avoid jams ...................................................................................................................... 148
Typical jam locations ....................................................................................................... 149
Jam detection .................................................................................................. 150
Clear jams from the input-tray areas ............................................................... 151
Clear jams from the print-cartridge area ......................................................... 153
Clear jams from the output-bin areas .............................................................. 154
Clear jams from the optional duplexer ............................................................ 155
Communications checks .................................................................................................. 157
Computer direct connect (parallel) test ........................................................... 157
EIO troubleshooting ......................................................................................................... 157
Jetdirect page .................................................................................................. 158
Network printing problems ............................................................................................... 158
Cold reset ........................................................................................................................ 160
NVRAM initialization ........................................................................................................ 160
Hard-disk initialization ...................................................................................................... 161
Skip disk-load .................................................................................................................. 161
Self test ............................................................................................................................ 161
Service menu (service PIN codes) .................................................................................. 161
Service ID ........................................................................................................................ 162
Restoring the service ID .................................................................................. 162
Convert the service ID to an actual date ......................................................... 163
Control-panel menus ....................................................................................................... 164
Diagnostics menu ............................................................................................ 164
Test pages ...................................................................................................................... 165
Engine-test page ............................................................................................. 165
Formatter test page ......................................................................................... 166
Image defect ruler ............................................................................................................ 167
Determine the current firmware version ........................................................................... 168
Download the new firmware from the HP Web site ......................................................... 168
Transfer the new firmware to the device .......................................................................... 168
Use FTP to upgrade the firmware on a network connection ........................... 168
Use HP Web Jetadmin to upgrade the firmware ............................................. 169
Use MS-DOS commands to upgrade the firmware ......................................... 170
Upgrade the HP Jetdirect firmware .................................................................................. 171
Multiple pages feed .......................................................................................................... 175
Pages are wrinkled or folded ........................................................................................... 175
vi ENWW
Pages are skewed ........................................................................................................... 175
Troubleshoot print-quality problems ................................................................................................ 177
Print-quality checklist ....................................................................................................... 177
Image-defect examples ................................................................................................... 178
Light print (partial page) .................................................................................................. 179
Light print (entire page) ................................................................................................... 180
Specks ............................................................................................................................. 180
Dropouts .......................................................................................................................... 181
Lines ................................................................................................................................ 181
Gray background ............................................................................................................ 182
Toner smear ................................................................................................................... 182
Loose toner ..................................................................................................................... 183
Repeating defects ........................................................................................................... 183
Repeating image ............................................................................................................. 184
Misformed characters ...................................................................................................... 184
Page skew ....................................................................................................................... 185
Curl or wave .................................................................................................................... 185
Wrinkles or creases ......................................................................................................... 186
Vertical white lines ........................................................................................................... 186
Tire tracks ....................................................................................................................... 187
White spots on black ....................................................................................................... 187
Scattered lines ................................................................................................................ 188
Blurred print .................................................................................................................... 188
Random image repetition ................................................................................................. 189
Diagrams .......................................................................................................................................... 190
Device component locations ............................................................................................ 190
Main assemblies ............................................................................................. 190
Main parts ....................................................................................................... 191
Sensors and switches ..................................................................................... 192
Motors, fans, and solenoids ............................................................................ 193
PCAs ............................................................................................................... 194
Wiring diagrams ............................................................................................................... 194
7 Parts and diagrams
Chapter contents .............................................................................................................................. 199
Order parts, accessories, and supplies ............................................................................................ 200
Order directly from HP ..................................................................................................... 200
Order through service or support providers ..................................................................... 200
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 200
Order directly through the HP Easy Printer Care software .............................................. 200
Part numbers .................................................................................................................................... 201
Paper-handling accessories ............................................................................................ 201
Print cartridge .................................................................................................................. 201
Memory ............................................................................................................................ 201
Cables and interfaces ...................................................................................................... 202
Covers .............................................................................................................................................. 204
Internal components ......................................................................................................................... 206
Tray 2 pickup assembly .................................................................................................................... 222
Alphabetical parts list ....................................................................................................................... 224
ENWW vii
Numerical parts list ........................................................................................................................... 233
Appendix A Specifications
Physical specifications ..................................................................................................................... 244
Electrical specifications .................................................................................................................... 245
Acoustic specifications ..................................................................................................................... 246
Operating environment ..................................................................................................................... 246
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 247
Customer self repair warranty service .............................................................................................. 248
Print cartridge limited warranty statement ........................................................................................ 249
HP Customer Care ........................................................................................................................... 250
Online Services ................................................................................................................ 250
Telephone support ........................................................................................................... 250
Software utilities, drivers, and electronic information ....................................................... 250
HP direct ordering for accessories or supplies ................................................................ 250
HP service information ..................................................................................................... 250
HP service agreements ................................................................................................... 250
HP Easy Printer Care software ........................................................................................ 251
HP support and information for Macintosh computers ..................................................... 251
HP maintenance agreements ........................................................................................................... 252
On-site service agreements ............................................................................................. 252
Next-day on-site service .................................................................................. 252
Weekly (volume) on-site service ..................................................................... 252
Repacking the device ...................................................................................................... 252
Extended warranty ........................................................................................................... 253
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 256
Environmental product stewardship program ................................................................................... 257
Protecting the environment .............................................................................................. 257
Ozone production ............................................................................................................ 257
Power consumption ......................................................................................................... 257
Toner consumption .......................................................................................................... 257
Paper use ........................................................................................................................ 257
Plastics ............................................................................................................................ 257
HP LaserJet print supplies ............................................................................................... 257
HP print supplies returns and recycling program information .......................................... 258
Paper ............................................................................................................................... 258
Material restrictions .......................................................................................................... 258
Disposal of waste equipment by users in private households in the European
Union ............................................................................................................................... 259
Material Safety Data Sheet (MSDS) ................................................................................ 259
For more information ....................................................................................................... 259
Declaration of conformity .................................................................................................................. 261
Safety statements ............................................................................................................................. 262
Laser safety ..................................................................................................................... 262
Canadian DOC regulations .............................................................................................. 262
viii ENWW
VCCI statement (Japan) .................................................................................................. 262
Power cord statement (Japan) ......................................................................................... 262
EMI statement (Korea) ..................................................................................................... 262
Laser statement for Finland ............................................................................................. 263
Index ................................................................................................................................................................. 265
ENWW ix
List of tables
Table 1-1 Supported media sizes ..................................................................................................................... 14
Table 1-2 Automatic 2-sided printing ............................................................................................................... 14
Table 1-3 Tray 1 media types ........................................................................................................................... 15
Table 1-4 Tray 2 and tray 3 media types .......................................................................................................... 15
Table 4-1 Operation sequences ....................................................................................................................... 58
Table 4-2 Power-on sequence ......................................................................................................................... 58
Table 6-1 Common causes of jams ................................................................................................................ 148
Table 6-2 Diagnostics menu ........................................................................................................................... 164
Table 6-3 Causes for multiple pages feeding ................................................................................................. 175
Table 6-4 Causes for wrinkled or folded paper at the paper-path entrance ................................................... 175
Table 6-5 Causes for wrinkled or folded paper at the paper-path exit ........................................................... 175
Table 6-6 Causes for skewed pages .............................................................................................................. 175
Table 7-1 Covers ............................................................................................................................................ 205
Table 7-2 Internal components (1 of 6) .......................................................................................................... 207
Table 7-3 Internal components (2 of 6) .......................................................................................................... 211
Table 7-4 Internal components (3 of 6) .......................................................................................................... 215
Table 7-5 Internal components (4 of 6) .......................................................................................................... 217
Table 7-6 Internal components (5 of 6) .......................................................................................................... 219
Table 7-7 Internal components (6 of 6) .......................................................................................................... 221
Table 7-8 Tray 2 pickup assembly ................................................................................................................. 223
Table 7-9 Alphabetical parts list ..................................................................................................................... 224
Table 7-10 Numerical parts list ....................................................................................................................... 233
Table A-1 Device dimensions ......................................................................................................................... 244
Table A-2 Device dimensions with all doors and trays fully opened .............................................................. 244
Table A-3 Power requirements ....................................................................................................................... 245
Table A-4 Power consumption (average, in watts) ........................................................................................ 245
Table A-5 Sound power and pressure level ................................................................................................... 246
Table A-6 Necessary conditions ..................................................................................................................... 246
ENWW xi
List of figures
Figure 1-1 Model and serial numbers ................................................................................................................. 6
Figure 4-1 Systems overview ........................................................................................................................... 46
Figure 4-2 Print engine general structure ......................................................................................................... 47
Figure 4-3 Engine control system circuit diagram ............................................................................................ 48
Figure 4-4 Low-voltage power supply circuit diagram ...................................................................................... 49
Figure 4-5 Pickup/feed/delivery system ........................................................................................................... 50
Figure 4-6 Laser/scanner system ..................................................................................................................... 51
Figure 4-7 Print cartridge diagram .................................................................................................................... 52
Figure 4-8 Image-formation system ................................................................................................................. 52
Figure 4-9 Primary charging ............................................................................................................................. 53
Figure 4-10 Developing .................................................................................................................................... 53
Figure 4-11 Transfer ......................................................................................................................................... 54
Figure 4-12 Separation ..................................................................................................................................... 54
Figure 4-13 Fusing ........................................................................................................................................... 55
Figure 4-14 Drum cleaning ............................................................................................................................... 55
Figure 4-15 Cross-section of device ................................................................................................................. 56
Figure 4-16 Operational sequences ................................................................................................................. 59
Figure 4-17 Timing diagram ............................................................................................................................. 60
Figure 4-18 Print cartridge memory tag ............................................................................................................ 61
Figure 5-1 Parts removal diagram .................................................................................................................... 68
Figure 5-2 Removing the right-side cover ........................................................................................................ 69
Figure 5-3 Removing the left-side cover (1 of 2) .............................................................................................. 70
Figure 5-4 Removing the left-side cover (2 of 2) .............................................................................................. 71
Figure 5-5 Removing the back cover ............................................................................................................... 72
Figure 5-6 Removing the I/O cover .................................................................................................................. 73
Figure 5-7 Removing the top, right cover ......................................................................................................... 74
Figure 5-8 Removing the top cover .................................................................................................................. 75
Figure 5-9 Removing the front, right cover (1 of 2) .......................................................................................... 76
Figure 5-10 Removing the front, right cover (2 of 2) ........................................................................................ 77
Figure 5-11 Removing the control panel .......................................................................................................... 78
Figure 5-12 Reinstalling the control panel ........................................................................................................ 79
Figure 5-13 Removing the formatter (1 of 3) .................................................................................................... 80
Figure 5-14 Removing the formatter (2 of 3) .................................................................................................... 81
Figure 5-15 Removing the formatter (3 of 3) .................................................................................................... 82
Figure 5-16 Removing the fuser (1 of 3) .......................................................................................................... 83
Figure 5-17 Removing the fuser (2 of 3) .......................................................................................................... 84
Figure 5-18 Removing the fuser (3 of 3) .......................................................................................................... 85
Figure 5-19 Removing the laser/scanner (1 of 2) ............................................................................................. 86
Figure 5-20 Removing the laser/scanner (2 of 2) ............................................................................................. 87
ENWW
xiii
Figure 5-21 Removing the ECU (1 of 8) ........................................................................................................... 88
Figure 5-22 Removing the ECU (2 of 8) ........................................................................................................... 89
Figure 5-23 Removing the ECU (3 of 8) ........................................................................................................... 90
Figure 5-24 Removing the ECU (4 of 8) ........................................................................................................... 91
Figure 5-25 Removing the ECU (5 of 8) ........................................................................................................... 92
Figure 5-26 Removing the ECU (6 of 8) ........................................................................................................... 93
Figure 5-27 Removing the ECU (7 of 8) ........................................................................................................... 94
Figure 5-28 Removing the ECU (8 of 8) ........................................................................................................... 95
Figure 5-29 Removing the access plate (1 of 2) .............................................................................................. 96
Figure 5-30 Removing the access plate (2 of 2) .............................................................................................. 96
Figure 5-31 Removing the power supply (1 of 5) ............................................................................................. 97
Figure 5-32 Removing the power supply (2 of 5) ............................................................................................. 98
Figure 5-33 Removing the power supply (3 of 5) ............................................................................................. 99
Figure 5-34 Removing the power supply (4 of 5) ........................................................................................... 100
Figure 5-35 Removing the power supply (5 of 5) ........................................................................................... 101
Figure 5-36 Grounding-spring locations ......................................................................................................... 102
Figure 5-37 Reinstalling the oblique-roller assembly .................................................................................... 103
Figure 5-38 Removing the paper feed guide assembly ................................................................................. 104
Figure 5-39 Removing the main motor (1 of 2) .............................................................................................. 106
Figure 5-40 Removing the main motor (2 of 2) .............................................................................................. 107
Figure 5-41 Removing the gear assembly (1 of 3) ......................................................................................... 108
Figure 5-42 Removing the gear assembly (3 of 3) ......................................................................................... 109
Figure 5-43 Reinstalling the gear assembly ................................................................................................... 110
Figure 5-44 Removing the tray 1 solenoid ..................................................................................................... 111
Figure 5-45 Removing the tray 2 solenoid ..................................................................................................... 112
Figure 5-46 Removing the e-label reader (1 of 2) .......................................................................................... 113
Figure 5-47 Removing the e-label reader (2 of 2) .......................................................................................... 114
Figure 5-48 Removing the face-down-roller shaft (1 of 2) .............................................................................. 115
Figure 5-49 Removing the face-down-roller shaft (2 of 2) .............................................................................. 116
Figure 5-50 Removing the cartridge door (1 of 3) .......................................................................................... 117
Figure 5-51 Removing the cartridge door (2 of 3) .......................................................................................... 118
Figure 5-52 Removing the cartridge door (3 of 3) .......................................................................................... 119
Figure 5-53 Removing the transfer roller ........................................................................................................ 120
Figure 5-54 Removing the registration assembly (1 of 3) .............................................................................. 121
Figure 5-55 Removing the registration assembly (2 of 3) .............................................................................. 122
Figure 5-56 Removing the registration assembly (3 of 3) .............................................................................. 123
Figure 5-57 Removing the tray 1 pickup roller ............................................................................................... 124
Figure 5-58 Removing the tray 2 pickup roller (1 of 2) ................................................................................... 125
Figure 5-59 Removing the tray 2 pickup roller (2 of 2) ................................................................................... 126
Figure 5-60 Removing the separation pad ..................................................................................................... 127
Figure 6-1 Jam-detection sensors .................................................................................................................. 150
Figure 6-2 Jetdirect page ............................................................................................................................... 158
Figure 6-3 Locating the engine-test-page switch ........................................................................................... 166
Figure 6-4 Main assemblies ....................................................................................................
Figure 6-5 Main parts ..................................................................................................................................... 191
Figure 6-6 Sensors and switches ................................................................................................................... 192
Figure 6-7 Motors, fans, and solenoids .......................................................................................................... 193
Figure 6-8 PCAs ............................................................................................................................................. 194
Figure 6-9 ECU wiring .................................................................................................................................... 195
Figure 6-10 Circuit diagram (1 of 2) ............................................................................................................... 196
....................... 190
xiv ENWW
Figure 6-11 Circuit diagram (2 of 2) ............................................................................................................... 197
Figure 7-1 Covers ........................................................................................................................................... 204
Figure 7-2 Internal components (1 of 6) ......................................................................................................... 206
Figure 7-3 Internal components (2 of 6) ......................................................................................................... 210
Figure 7-4 Internal components (3 of 6) ......................................................................................................... 214
Figure 7-5 Internal components (4 of 6) ......................................................................................................... 216
Figure 7-6 Internal components (5 of 6) ......................................................................................................... 218
Figure 7-7 Internal components (6 of 6) ......................................................................................................... 220
Figure 7-8 Tray 2 pickup assembly ................................................................................................................ 222
ENWW xv
1 Device information
Chapter contents
Device configurations
●
Features
●
Walkaround
●
Device software
●
Media specifications
●
ENWW Chapter contents 1
Device configurations
HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet
P3005dn
Prints up to
●
35 pages-perminute (ppm) on
letter-sized media,
and up to 33 ppm on
A4-sized media
48 megabytes (MB)
●
total of random
access memory
(RAM)
100-sheet
●
multipurpose tray
(tray 1), 500-sheet
input tray (tray 2),
and 250-sheet
output bin
Hi-Speed universal
●
serial bus (USB) 2.0
port
HP LaserJet P3005,
plus:
Automatic two-
●
sided printing
accessory
64 MB total RAM
●
IEEE 1284B-
●
compliant parallel
connection port
Prints up to
●
35 pages-perminute (ppm) on
letter-sized
media, and up to
33 ppm on A4sized media
80 MB total
●
RAM
100-sheet
●
multipurpose
tray (tray 1), 500sheet input tray
(tray 2), and 250sheet output bin
Hi-Speed
●
universal serial
bus (USB) 2.0
port
HP LaserJet P3005n,
plus:
Automatic two-
●
sided printing
accessory
HP LaserJet P3005x
HP LaserJet P3005n,
plus:
Automatic two-
●
sided printing
accessory
500-sheet input
●
tray (tray 3)
One open dual inline
●
memory module
(DIMM) slot
Enhanced input/
●
output (EIO) slot
IEEE 1284B-
●
compliant parallel
connection port (not
available on
network-connected
models)
One open dual
●
inline memory
module (DIMM)
slot
Enhanced input/
●
output (EIO) slot
HP Jetdirect full-
●
featured
embedded print
server to connect
to 10Base-T/
100Base-TX
networks
2 Chapter 1 Device information ENWW
Features
Feature Description
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts
400 MHz processor
●
Control-panel help
●
HP Easy Printer Care software (a Web-based status and problem-solving tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to access support and order supplies (for network-connected models
●
only)
HP PCL 5
●
HP PCL 6
●
HP postscript level 3 emulation
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
Fonts, forms, and other macros
●
Job retention
●
93 internal scalable fonts available for PCL and HP postscript 3 emulation
●
80 device-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added through the host USB ports
●
Accessories
Connectivity
Environmental features
Optional 500-sheet input tray (tray 3) (available for all models except HP LaserJet P3005x)
●
Automatic duplexer (available only on models HP LaserJet P3005d, HP LaserJet P3005dn,
●
and HP LaserJet P3005x)
144-pin dual inline memory module (DIMM)
●
Hi-Speed USB 2.0 connection
●
HP Jetdirect full-featured embedded print server (available only on models HP LaserJet
●
P3005n, HP LaserJet P3005dn, and HP LaserJet P3005x)
IEEE-1284 compliant parallel port (available only on models HP LaserJet P3005 and
●
HP LaserJet P3005d)
HP Web Jetadmin software
●
Enhanced input/output (EIO) slot
●
Sleep mode
●
ENERGY STAR® qualified
●
ENWW Features 3
Feature Description
Supplies
Accessibility
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
The device checks for an authentic HP print cartridge at installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
●
4 Chapter 1 Device information ENWW
Walkaround
Device parts
Before using the device, familiarize yourself with the parts of the device.
1
2
5
3
6
4
7
1 Top output bin
2 Latch to open the cartridge door (provides access to the print cartridge)
3 Tray 1 (pull to open)
4 Tray 2
5 Control panel
6 Right-side cover (provides access to DIMMs)
7 On/off switch
2
1
1 Interface ports (see Interface ports on page 6)
2 Rear output bin (pull to open)
The model number and serial numbers are listed on the identification labels located on the back of the
device. The model number is alphanumeric, such as Q7812A for an HP LaserJet P3005 printer. The
ENWW Walkaround 5
serial number contains information about the country/region of origin, the device version, production
code, and the production number of the device. The following is a sample identification label.
country/region of origin printer version production number
model number production code
HEWLETT-PACKARD
11311 CHINDEN BLVD.
BOISE, IDAHO 83714
USA
Assembled in U.S.A. printer engine made in Japan
50/60 Hz. 115V
Model No.: Q3668
CNBR212347
CNBR212347
Serial No.: JPBB605112
CNBR212347
CNBR212347
Figure 1-1 Model and serial numbers
Model name Model number
HP LaserJet P3005 Q7812A
HP LaserJet P3005d Q7813A
HP LaserJet P3005n Q7814A
HP LaserJet P3005dn Q7815A
HP LaserJet P3005x Q7816A
Interface ports
The device has one EIO slot and three ports for connecting to a computer or a network.
1 Type B Hi-Speed USB 2.0 connection
EIO
1
2
3
4
2 RJ-45 network connection (available only on models P3005n, P3005dn, and P3005x)
3 IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d)
4 EIO slot
6 Chapter 1 Device information ENWW
Control-panel layout
The control-panel display gives you complete, timely information about the device and print jobs. Menus
provide access to device functions and detailed information.
The message and prompt areas of the display alert you to the state of the device and tell you how to
respond.
1
2
3
Number Button or light Function
1 Control-panel display
2
3 Menu button
4 Ready light
?
Menu Stop
Ready Data Attention
4 5 6
Help ( ) button
11
10
9
8
7
Shows status information, menus, help information, and error
●
messages.
Provides information about the message on the control-panel display.
●
Opens and closes the menus.
●
On: The device is online and ready to accept data to print.
●
Off: The device cannot accept data because it is offline (paused) or has
●
experienced an error.
Blinking: The device is going offline. The device stops processing the
●
current print job and expels all of the active pages from the paper path.
5 Data light
6 Attention light
7 Stop button
On: The device has data to print, but is waiting to receive all of the data.
●
Off: The device has no data to print.
●
Blinking: The device is processing or printing the data.
●
On: The device has experienced a problem. Make note of the message
●
on the control-panel display, and then turn the device off and on. See
Control-panel messages on page 131 for help in resolving problems.
Off: The device is functioning without error.
●
Blinking: Action is required. See the control-panel display.
●
Cancels the current print job and clears the pages from the device. The
●
time this takes depends on the size of the print job. (Press the button
ENWW Walkaround 7
Number Button or light Function
only once.) Also clears continuable errors that are associated with the
canceled job.
NOTE The control-panel lights cycle while the print job is cleared
from both the device and the computer, and then the device returns
to the Ready state.
8
9
10
11
Down ( ) button
Back ( ) button
Select ( ) button
Up ( ) button
Navigates to the next item in the list, or decreases the value of numeric
●
items
Backs up one level in the menu tree or backs up one numeric entry
●
Closes menus if held down for more than 1 second
●
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted
●
on the control-panel display
Navigates to the previous item in the list, or increases the value of
●
numeric items
8 Chapter 1 Device information ENWW
Device software
The printing-system software is included with the device. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the device features and communication with the computer.
NOTE For a list of printer drivers and updated HP device software, go to www.hp.com/go/
LJP3005_software.
Minimum system requirements
In order to install and use the device software, your computer must meet the following minimum
requirements:
Windows requirements
Pentium II (233 MHz) processor
●
64 MB of RAM
●
35 MB of disk space
●
SVGA 800x600 16-bit color monitor
●
Macintosh requirements
G3, G4, or G5 PowerPC processor
●
128 MB of RAM
●
30 to 50 MB of disk space
●
Supported operating systems
The device supports the following operating systems:
Full software installation
Windows XP (32-bit)
●
Windows 2000
●
Mac OS X V10.2 and later
●
Printer driver only
Windows 98 SE
●
Windows Millennium Edition (Me)
●
Windows Server 2003
●
Windows XP (64-bit)
●
Linux
●
ENWW Device software 9
Supported printer drivers
Operating system
Windows
Mac OS X V10.2 and later
Linux
1
2
2,3
4
Not all device features are available from all drivers or operating systems.
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from
1
www.hp.com/go/LJP3005_software.
3
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJP3005_software.
4
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Software for Windows computers
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be be installed only on the network administrator’s computer.
PCL 5 PCL 6 PS level 3 emulation
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the device status
●
Checking the supplies status
●
Setting up alerts
●
Viewing device documentation
●
Gaining access to troubleshooting and maintenance tools
●
You can view the HP Easy Printer Care software when the device is directly connected to your computer
or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
www.hp.com/go/easyprintercare.
10 Chapter 1 Device information ENWW
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 7.0 or later
●
Opera Software ASA Opera 6.05 or later
●
All pages can be printed from the browser.
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Web server on page 11.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device
features and allows the computer to communicate with the device.
An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use
the appropriate PS driver that comes with the operating system.
HP Printer Utility
●
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
●
Assign the device to a zone on the network.
●
Assign an internet protocol (IP) address to the device.
●
Download files and fonts.
●
Configure the device for IP or AppleTalk printing.
●
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network. For more information, see
Macintosh on page 43.
Use the HP Printer Utility for
Embedded
NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.
Other software
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Netscape Navigator.
ENWW Device software 11
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages on page 38.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
embedded Web server on page 41.
Uninstall software
Remove software from Windows operating systems
1. Click Start, and then click All Programs.
2. Click HP, and then click HP LaserJet P3005.
3. Click Uninstall HP LaserJet P3005, and then follow the onscreen instructions to remove the
software.
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
Use the
12 Chapter 1 Device information ENWW
Media specifications
The device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect device performance and output
quality. Media that does not meet the guidelines that are outlined in this manual can cause the following
problems:
Poor print quality
●
Increased jams
●
Premature wear on the device, requiring repair
●
NOTE Some media might meet all of media specifications and still not produce satisfactory
results. Improper handling, unacceptable temperature and humidity levels, and other variables
over which Hewlett-Packard has no control can affect print quality. Before purchasing large
quantities of media, make sure that it meets the requirements that are specified in the user guide
and in theHP LaserJet Printer Family Print Media Guide, which is available for download at
www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.
CAUTION Using media that does not meet HP specifications can cause problems for the
device, requiring repair. This repair is not covered by the HP warranty or service agreements.
Select print media
This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect device performance and output
quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following
problems:
Poor print quality
●
Increased jams
●
Premature wear on the device, requiring repair
●
NOTE Some paper might meet all of the guidelines in this manual and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature and
humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing
large quantities of media, make sure that it meets the requirements that are specified in this user
guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download
www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.
at
CAUTION Using media that does not meet HP specifications can cause problems for the
device, requiring repair. This repair is not covered by the HP warranty or service agreements.
ENWW Media specifications 13
Supported media sizes
Table 1-1 Supported media sizes
Input
tray
Tray 1
Tray 2,
tray 3
Letter Legal A4 A5 Executive
(JIS)
1
Supported envelope sizes are #10, Monarch, C5, DL, and B5.
Table 1-2 Automatic 2-sided printing
Media size Dimensions Weight and thickness
Letter 216 x 279 mm (8.5 x 11 in)
Legal
A4 211 x 297 mm (8.3 x 11.7 in)
JIS 216 x 330 mm (8.5 x 13 in)
1
Automatic 2-sided printing on weights heavier than those shown can produce unexpected results.
B5 (JIS) 16K Custom Statement S Postcard
1
60 to 199 g/m2 (16 to 53 lb bond)
216 x 356 mm (8.5 x 14 in)
Envelope
(JIS)
NOTE Automatic 2-sided (duplex) printing is available with the HP LaserJet P3005d,
HP LaserJet P3005dn, and HP LaserJet P3005x models.
1
Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1
can be manually duplexed. See the user guide for more information.
14 Chapter 1 Device information ENWW
Supported media types
Table 1-3 Tray 1 media types
Type Dimensions Weight or thickness Capacity
Plain Minimum: 76 x 127 mm (3 x 5 in)
Preprinted
Letterhead
Prepunched
Bond
Recycled
Colored paper
Rough
Light
Custom
Transparencies
Envelopes
Labels 0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets
Cardstock
2
Maximum: 216 x 356 mm
(8.5 x 14 in)
60 to 199 g/m
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb bond)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 199 g/m2 (16 to 53 lb)
60 to 75 g/m2 (16 to 20 lb)
60 to 199 g/m2 (16 to 53 lb)
0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets
75 to 90 g/m2 (20 to 24 lb)
Greater than 163 g/m
2
(16 to 53 lb)
2
(greater than 43 lb)
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
Up to 100 sheets
100 sheets
Up to 100 sheets
10 envelopes
Up to 100 sheets
1
1
Capacity can vary depending on media weight and thickness and environmental conditions.
Smoothness should be 100 to 250 (Sheffield). For ordering information, see
Order parts, accessories,
and supplies on page 200.
2
Use only transparencies that are designed for use with HP LaserJet printers. This device can detect
transparencies that were not designed for use with HP LaserJet printers.
Table 1-4 Tray 2 and tray 3 media types
Type Dimensions Weight or thickness Capacity
Plain Minimum: 140 x 216 mm (5.5 x 8.5 in)
Preprinted
Letterhead
Prepunched
Bond
Recycled
Colored paper
1
The printer supports a wide range of standard and custom sizes of print media. Capacity can vary
Maximum: 216 x 356 mm (8.5 x 14 in)
60 to 120 g/m
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb bond)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m
2
(16 to 32 lb)
2
(16 to 32 lb)
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
1
depending on media weight and thickness and environmental conditions. Smoothness should be 100
to 250 (Sheffield). For ordering information, see
Order parts, accessories, and supplies
on page 200.
ENWW Media specifications 15
Paper to avoid
The product can handle many types of paper. Using paper that does not meet specifications will cause
lower print quality and increase the chance of jams.
Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield.
●
Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on, or that has been fed through a photocopier.
●
Do not use paper that contains a watermark if you are printing solid patterns.
●
Do not use heavily embossed or raised-letterhead papers.
●
Do not use papers that have heavily textured surfaces.
●
Do not use offset powders or other materials that prevent printed forms from sticking together.
●
Do not use paper that has a colored coating that was added after the paper was produced.
●
16 Chapter 1 Device information ENWW
2 Installation and configuration
Chapter contents
Site preparation
●
Load input trays
●
Install supplies
●
Install accessories
●
ENWW Chapter contents 17
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