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The information contained herein is subject to
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constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 8/2017
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Microsoft®, Windows®, Windows® XP, and
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UNIX® is a registered trademark of The Open
Group.
Serial number and model number location ..................................................................................................... 9
Control panel ........................................................................................................................................................................... 10
Control-panel Home screen ............................................................................................................................. 10
Control-panel help ............................................................................................................................................ 12
2 Connect the product and install software .......................................................................................................................................... 17
Connect the product to a computer by using a USB cable and install the software (Windows) ................................ 18
Connect the product to a network by using a network cable and install the software (Windows) .......................... 20
Congure the IP address .................................................................................................................................. 20
Install the software ........................................................................................................................................... 21
Connect the product to a computer by using a USB cable and install the software (Mac OS X) ............................... 22
Connect the product to a network by using a network cable and install the software (Mac OS X) .......................... 23
Congure the IP address .................................................................................................................................. 23
Install the software ........................................................................................................................................... 24
3 Input trays and output bins ................................................................................................................................................................... 27
Supported paper sizes .......................................................................................................................................................... 28
Supported paper types ......................................................................................................................................................... 31
Congure a tray when loading paper ............................................................................................................. 32
Congure a tray to match print job settings ................................................................................................. 32
ENWWiii
Congure a tray by using the control panel .................................................................................................. 32
Alternative letterhead mode ................................................................................................................................................ 33
3,500-sheet high-capacity input capacity and paper orientation ............................................................. 43
Load the 3,500-sheet high-capacity tray ...................................................................................................... 43
Standard output bin ............................................................................................................................................................... 45
Stapler/stacker (z and z+ models only) .............................................................................................................................. 45
4 Parts, supplies, and accessories .......................................................................................................................................................... 47
Order parts, accessories, and supplies ............................................................................................................................... 48
Toner cartridge information ............................................................................................................................. 50
HP policy on non-HP toner cartridges ....................................................................................... 50
Replace the toner cartridges ........................................................................................................................... 51
HP anticounterfeit Web site .................................................................................................................................................. 54
Print when a toner cartridge is at estimated end of life .................................................................................................. 55
Enable or disable the Very Low Settings options from the control panel ..................................................................... 56
Customer self-repair parts ................................................................................................................................................... 57
Toner-cartridge information ............................................................................................................................ 62
Recycle the toner cartridge ......................................................................................................... 62
Automatically print on both sides (Windows) ............................................................................................... 79
Manually print on both sides (Windows) ........................................................................................................ 81
Print multiple pages per sheet (Windows) .................................................................................................... 83
Select the page orientation (Windows) .......................................................................................................... 85
Select the paper type (Windows) .................................................................................................................... 87
Print the rst or last page on dierent paper (Windows) ........................................................................... 90
Scale a document to t page size (Windows) ............................................................................................... 93
Create a booklet (Windows) ............................................................................................................................. 95
Print tasks (Mac OS X) ............................................................................................................................................................ 99
Use a printing preset (Mac OS X) ..................................................................................................................... 99
Create a printing preset (Mac OS X) ................................................................................................................ 99
Automatically print on both sides (Mac OS X) ............................................................................................... 99
Manually print on both sides (Mac OS X) ........................................................................................................ 99
Print multiple pages per sheet (Mac OS X) .................................................................................................. 100
Select the page orientation (Mac OS X) ....................................................................................................... 100
Select the paper type (Mac OS X) ................................................................................................................. 100
Print a cover page (Mac OS X) ....................................................................................................................... 100
Scale a document to t page size (Mac OS X) ............................................................................................. 101
Create a booklet (Mac OS X) ........................................................................................................................... 101
Select staple options (Mac OS X) .................................................................................................................. 102
Cancel a print job (Windows) ......................................................................................................................... 103
Select the paper size (Windows) ................................................................................................................... 103
Select a custom paper size (Windows) ........................................................................................................ 103
Additional print tasks (Mac OS X) ...................................................................................................................................... 105
Cancel a print job (Mac OS X) ......................................................................................................................... 105
Select the paper size (Mac OS X) .................................................................................................................. 105
Select a custom paper size (Mac OS X) ........................................................................................................ 105
Print watermarks (Mac OS X) ......................................................................................................................... 105
Store print jobs on the product .......................................................................................................................................... 107
Create a stored job (Windows) ...................................................................................................................... 107
Create a stored job (Mac OS X) ...................................................................................................................... 109
Print a stored job ............................................................................................................................................. 110
Delete a stored job .......................................................................................................................................... 110
Add a job-separator page (Windows) ............................................................................................................................... 111
Use HP ePrint ........................................................................................................................................................................ 112
Use the HP ePrint software ................................................................................................................................................ 113
Use Apple AirPrint ................................................................................................................................................................ 114
Connect the product to AirPrint .................................................................................................................... 114
Find the product AirPrint name ..................................................................................................................... 114
Print from AirPrint ........................................................................................................................................... 114
Change the AirPrint product name ............................................................................................................... 114
Use HP Smart Print (Windows) .......................................................................................................................................... 116
Use easy-access USB printing ........................................................................................................................................... 117
Print easy-access USB documents ............................................................................................................... 118
Set new default copy settings ........................................................................................................................................... 120
Make a single copy ............................................................................................................................................................... 121
Make multiple copies ........................................................................................................................................................... 122
Copy a multiple-page original ............................................................................................................................................ 124
Collate a copy job ................................................................................................................................................................. 126
Staple a copy job .................................................................................................................................................................. 128
Copy on both sides (duplex) ............................................................................................................................................... 129
Copy on both sides automatically ................................................................................................................ 129
Copy on both sides manually ........................................................................................................................ 130
Reduce or enlarge a copy image ....................................................................................................................................... 132
Optimize copy quality for text or pictures ........................................................................................................................ 134
Adjust the copy lightness/darkness .................................................................................................................................. 135
Set the paper size and type for copying on special paper ............................................................................................ 137
Use Job Build mode ............................................................................................................................................................. 138
Copy a book .......................................................................................................................................................................... 139
Copy a photo ......................................................................................................................................................................... 141
Set up scan/send features .................................................................................................................................................. 144
Change default scan/send settings from the product control panel .......................................................................... 146
Send a scanned document to a network folder .............................................................................................................. 148
Send a scanned document to a folder in the product memory ................................................................................... 152
Send a scanned document to a USB ash drive ............................................................................................................. 153
Scan and save the document ........................................................................................................................ 153
Send a scanned document to one or more email addresses ....................................................................................... 156
Use the address book to send email ................................................................................................................................ 159
Add contacts to the address book from the product control panel ........................................................ 159
Send a document to email by using the address book ............................................................................. 161
Scan a photo ......................................................................................................................................................................... 164
Set or verify the date and time ..................................................................................................................... 169
Set or verify the date/time format ............................................................................................................... 169
Congure default options for fax send jobs .................................................................................................................... 173
Use a fax printing schedule ................................................................................................................................................ 175
Create a blocked-fax list ................................................................................................................................. 176
Delete numbers from the blocked-fax list .................................................................................................. 176
Congure default options for fax receive jobs ................................................................................................................ 177
Fax archiving and forwarding ............................................................................................................................................. 178
Create a speed dial list ........................................................................................................................................................ 179
Add a number to an existing speed dial list ..................................................................................................................... 182
Delete a speed dial list ........................................................................................................................................................ 183
Delete a single number from a speed dial list ................................................................................................................. 184
Send a fax by entering numbers manually ...................................................................................................................... 185
Send a fax by using a speed dial ....................................................................................................................................... 187
Search a speed-dial list by name ...................................................................................................................................... 189
Send a fax by using fax address book numbers ............................................................................................................. 190
Search the fax address book ............................................................................................................................................. 192
Cancel a fax ........................................................................................................................................................................... 193
ENWWvii
Use Fax over VoIP networks ............................................................................................................................................... 194
View or change network settings ................................................................................................................. 198
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 198
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 199
HP Embedded Web Server ................................................................................................................................................. 200
Open the HP Embedded Web Server ........................................................................................................... 200
HP Embedded Web Server features ............................................................................................................. 201
Information tab ........................................................................................................................... 201
General tab .................................................................................................................................. 201
Other Links list ............................................................................................................................ 205
HP Utility (Mac OS X) ............................................................................................................................................................ 206
Open HP Utility ................................................................................................................................................ 206
HP Utility features ........................................................................................................................................... 206
Use HP Web Jetadmin software ........................................................................................................................................ 208
Print with EconoMode .................................................................................................................................... 209
Optimize speed or energy use ...................................................................................................................... 209
Set sleep mode ................................................................................................................................................ 209
Set the sleep schedule ................................................................................................................................... 210
Product security features ................................................................................................................................................... 212
IP Security ......................................................................................................................................................... 212
Sign in to the product ..................................................................................................................................... 212
Assign a system password ............................................................................................................................ 212
viiiENWW
Encryption support: HP High-Performance Secure Hard Disks ............................................................... 212
Lock the formatter cage ................................................................................................................................. 213
Upgrade the product rmware .......................................................................................................................................... 214
Control-panel help ............................................................................................................................................................... 220
Paper feeds incorrectly or becomes jammed ................................................................................................................. 221
The product does not pick up paper ............................................................................................................ 221
The product picks up multiple sheets of paper .......................................................................................... 221
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 221
Prevent paper jams ......................................................................................................................................... 222
Jam locations ................................................................................................................................................... 223
Auto-navigation for clearing jams ................................................................................................................ 223
Clear jams in the document feeder .............................................................................................................. 224
Clear jams in the output-bin area ................................................................................................................. 225
Clear jams in the stapler/stacker .................................................................................................................. 226
Clear jams in Tray 1 ......................................................................................................................................... 231
Clear jams in Tray 2 or Tray 3 ........................................................................................................................ 232
Clear jams in the 500-sheet trays ................................................................................................................ 234
Clear jams in the 3,500-sheet high-capacity tray ..................................................................................... 236
Clear jams from the toner-cartridge area ................................................................................................... 239
Clear jams in the fuser .................................................................................................................................... 242
Clear jams from the duplexer ........................................................................................................................ 244
Change jam recovery ........................................................................................................................................................... 246
Print from a dierent software program .................................................................................................... 247
Set the paper-type setting for the print job ................................................................................................ 247
Check the paper type setting (Windows) ................................................................................ 247
Check the paper type setting (Mac OS X) ................................................................................ 247
Check the toner-cartridge status .................................................................................................................. 248
Print a cleaning page ...................................................................................................................................... 248
Visually inspect the toner cartridge ............................................................................................................. 249
Check paper and the printing environment ................................................................................................ 249
Use paper that meets HP specications ................................................................................. 249
Check the environment ............................................................................................................. 250
Check the EconoMode settings ..................................................................................................................... 250
ENWWix
Try a dierent print driver .............................................................................................................................. 250
Set the individual tray alignment ................................................................................................................. 251
Check the scanner glass for dirt or smudges ............................................................................................. 253
Calibrate the scanner ...................................................................................................................................... 255
Check the paper settings ............................................................................................................................... 255
Check the paper size and type conguration ......................................................................... 255
Select the tray to use for the copy ........................................................................................... 255
Check the image-adjustment settings ........................................................................................................ 255
Optimize copy quality for text or pictures ................................................................................................... 255
Check the scanner glass for dirt or smudges ............................................................................................. 263
Check the send-fax resolution settings ....................................................................................................... 264
Check the image-adjustment settings ........................................................................................................ 265
Optimize fax quality for text or pictures ...................................................................................................... 265
Check the error-correction settings ............................................................................................................. 265
Send to a dierent fax machine .................................................................................................................... 266
Clean the pickup rollers and separation pad in the document feeder .................................................... 266
Check the t-to-page setting ........................................................................................................................ 267
Check the sender's fax machine ................................................................................................................... 268
The product does not print or it prints slowly ................................................................................................................. 269
The product does not print ............................................................................................................................ 269
The product prints slowly .............................................................................................................................. 269
Solve easy-access USB printing problems ....................................................................................................................... 270
The Retrieve from USB menu does not open when you insert the USB ash drive ............................. 270
The le does not print from the USB ash drive ........................................................................................ 270
The le that you want to print is not listed in the Retrieve from USB menu ......................................... 271
Solve USB connection problems ....................................................................................................................................... 272
Checklist for solving fax problems ............................................................................................................... 275
What type of phone line are you using? ................................................................................. 275
Are you using a surge-protection device? .............................................................................. 275
Are you using a phone company voice-messaging service or an answering machine? . 275
Does your phone line have a call-waiting feature? ............................................................... 275
Check fax accessory status ........................................................................................................................... 276
General fax problems ..................................................................................................................................... 276
Use Fax over VoIP networks .......................................................................................................................... 277
Problems with receiving faxes ...................................................................................................................... 278
Problems with sending faxes ........................................................................................................................ 279
Service settings ............................................................................................................................................... 283
Settings in the Troubleshooting menu ................................................................................... 283
A print driver for the product is not visible in the Printer folder .............................................................. 285
An error message was displayed during the software installation ......................................................... 285
The product is in Ready mode, but nothing prints ..................................................................................... 285
Solve product software problems (Mac OS X) ................................................................................................................. 287
The product name does not appear in the product list in the Print & Fax or the Print & Scan list .... 287
A print job was not sent to the product that you wanted ......................................................................... 287
When connected with a USB cable, the product does not appear in the Print & Fax or the Print &
Scan list after the driver is selected ............................................................................................................. 287
Remove the print driver (Mac OS X) .................................................................................................................................. 289
Index ........................................................................................................................................................................................................... 291
ENWWxi
xiiENWW
1Product introduction
●
Product comparison
●
Product views
●
Control panel
●
Product reports
ENWW1
Product comparison
M725dn
Paper handlingTray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Tray 3 (250-sheet capacity)
Optional 500-sheet tray
Optional 500-sheet tray
with cabinet
Optional 3x500-sheet tray
Optional 3,500-sheet high-
capacity tray
Standard output bin (250-
sheet capacity)
Stacker output bin (500-
sheet capacity)
Automatic duplex printing
In-line 30-page stapler
ConnectivityHi-Speed USB 2.0
CF066A
M725f
CF067A
M725z
CF068A
M725z+
CF069A
10/100/1000 Ethernet LAN
connection with IPv4 and
IPv6
Easy-access USB port, for
printing and scanning
without a computer, and for
upgrading the rmware
Storage320 GB HP High-
Performance Secure Hard
Disk
Control-panel displayTouchscreen control panel
PrintPrints 41 pages per minute
(ppm) on A4-size paper and
40 ppm on Letter-size paper
Easy-access USB printing
(no computer required)
FaxHP LaserJet Analog Fax
Accessory 500
Copy and ScanCopies and scans 41 pages
ppm on A4-size originals
and 40 ppm on Letter-size
originals
Resolution is 600 x 300
pixels per inch (ppi)
2Chapter 1 Product introductionENWW
M725dn
M725f
M725z
M725z+
100-page document feeder
with automatic duplex
copying and scanning
Easy-access USB copying
and scanning (no computer
required)
Color or monochrome
scanning
Digital SendSend to E-mail and Save to
Network Folder
Supported operating
1
systems
Windows XP SP2 or later,
32-bit
NOTE: Microsoft retired
mainstream support for
Windows XP in April 2009.
HP will continue to provide
best-eort support for the
discontinued XP operating
system.
Windows XP SP2 or later,
64-bit (print driver only, not
supported by the software
installer)
CF066A
CF067A
CF068A
CF069A
NOTE: Microsoft retired
mainstream support for
Windows XP in April 2009.
HP will continue to provide
best-eort support for the
discontinued XP operating
system.
Windows Vista, 32-bit and
64-bit
NOTE: Windows Vista
Starter is not supported by
the software installer or the
print driver.
Windows 7, 32-bit and 64-
bit
Windows 8, 32-bit and 64-
bit
Windows 2003 Server SP1
or later, 32-bit and 64-bit
NOTE: The software
installer does not support
the 64-bit version, but the
print driver supports it.
Windows Server 2008, 32-
bit and 64-bit
ENWWProduct comparison3
M725dn
M725f
M725z
M725z+
Windows Server 2008 R2,
64-bit
Mac OS X 10.6, 10.7, and
10.8
1
The list of supported operating systems applies to the Windows PCL 6, PCL 5, PS, and Mac print drivers and to the in-box software
installation CD. For a current list of supported operating systems, go to www.hp.com/go/ljMFPM725_software.
3Local area network (LAN) Ethernet (RJ-45) network port
4Hi-Speed USB 2.0 printing port
5USB port for connecting external USB devices
8Chapter 1 Product introductionENWW
Serial number and model number location
The serial number and model number are listed on an identication label located on the back of the product. The
serial number contains information about the country/region of origin, the product version, production code, and
the production number of the product.
Model nameModel number
M725dnCF066A
M725fCF067A
M725zCF068A
M725z+CF069A
ENWWProduct views9
Control panel
Access Preset job options for
commonly used jobs
Make copies from an original
document
Send a document to one or more
fax numbers
Send a document as an
attachment to an e-mail
Save the scanned job to a USB
storage device
Send a document to a folder on
the network
Copies:
1
Quick Sets
Fax
Save to USB
Copy
E–mail
Save to Network Folder
Save to Device MemoryRetrieve from Device Memory
Ready
Sign In
Start Copy
1
2
34
Control-panel layout
1Easy-access USB portFor easy-access USB printing, scanning documents to a USB ash drive, and upgrading rmware
NOTE: This port is on the side of the control panel.
2Hardware-integration
pocket
3Color touchscreen display For conguring and managing product features
4Home buttonFor returning to the product Home screen at any time
Control-panel Home screen
The Home screen provides access to the product features and indicates the current status of the product.
You can return to the Home screen at any time by pressing the Home button on the right side of the product
control panel. You can also touch the Home button in the upper-left corner of most screens.
NOTE: HP regularly updates features that are available in the product rmware. To take advantage of the most
current features, upgrade the product rmware. To download the most recent rmware upgrade le, go to
www.hp.com/go/ljMFPM725_rmware.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
For connecting third-party devices
NOTE: This button is on the side of the control panel. Touching the Home icon near the button has no
eect.
10Chapter 1 Product introductionENWW
Access Preset job options for
commonly used jobs
Make copies from an original
document
Send a document to one or more
fax numbers
Send a document as an
attachment to an e-mail
Save the scanned job to a USB
storage device
Send a document to a folder on
the network
Copies:
1
Quick Sets
Fax
Save to USB
Copy
E–mail
Save to Network Folder
Save to Device Memory
Retrieve from Device Memory
Ready
Sign In
Start Copy
7 8 9 10
11
12
13
2
1
4 3
6
5
1Refresh buttonTouch the Refresh button to clear changes and restore the default settings.
2Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.
3HP logo or Home button
On any screen other than the Home screen, the HP logo changes to a Home button. Touch the
Home button to return to the Home screen.
4Stop buttonTouch the Stop button to pause the current job. The Job Status screen opens, and then you can cancel
or continue the job.
5Start buttonTouch the Start button to start a copy job.
6Product statusThe status line provides information about the overall product status.
7Language Selection
Touch the Language Selection button to select the language for the control-panel display.
button
8Sleep buttonTouch the Sleep button to put the product into Sleep mode.
9Network buttonTouch the Network button to nd information about the network connection.
10Help buttonTouch the Help button to open the embedded help system.
11CopieseldThe Copieseld indicates the number of copies that the product is set to make.
ENWWControl panel11
12Scroll barTouch the up or down arrows on the scroll bar to see the complete list of available features.
13FeaturesDepending on the product conguration, the features that appear in this area can include any of the
following items:
●
Quick Sets
●
Copy
●
E-mail
●
Fax (for products that have fax installed)
●
Save to USB
●
Save to Network Folder
●
Save to Device Memory
●
Retrieve from USB
●
Retrieve from Device Memory
●
Job Status
●
Supplies
●
Trays
●
Administration
Control-panel cleaning
Clean the control panel with a soft, lint-free cloth. Do not use paper towels or tissues because they are abrasive
and could damage the screen. If necessary to remove stubborn debris, moisten the cloth with water or glass
cleaner.
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the
Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specic topics. You can browse
through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that
screen.
If the product alerts you of an error or warning, touch the Error button or the Warning button to open a
message that describes the problem. The message also contains instructions to help solve the problem.
●
Device Maintenance
You can print or view a report of the complete Administration menu so you can more easily navigate to the
individual settings you need.
12Chapter 1 Product introductionENWW
1.From the Home screen on the product control panel, scroll to and touch the Administration button.
2.Open the following menus:
●
Reports
●
Conguration/Status Pages
3.Select the Administration Menu Map option.
4.Touch the Print button to print the report. Touch the View button to view the report.
ENWWControl panel13
Product reports
Product reports provide details about the product and its current conguration. Use the following procedure to
print or view the reports:
1.From the Home screen on the product control panel, scroll to and touch the Administration button.
2.Open the Reports menu.
3.Select one of the report categories:
●
Conguration/Status Pages
●
Fax Reports (fax models only)
●
Other Pages
4.Select the name of the report you want to review, and then touch the Print button to print it or touch the
View button to review the settings on the control-panel display.
NOTE: Some pages do not have the View option.
Table 1-1 Reports menu
First levelSecond levelDescription
Conguration/Status PagesAdministration Menu MapShows the structure of the Administration menu.
How to Connect PageShows the IP address, the host name, and the
MAC address for the product if it is connected to
a network. If applicable, it also shows the HP
ePrint address and the Airprint address.
Current Settings PageShows the current settings for each option in the
Administration menu.
Conguration PageShows the product settings and installed
accessories.
Supplies Status PageShows the approximate remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, serial number, page
counts, and maintenance information.
HP provides approximations of the remaining life
for the supplies as a customer convenience. The
actual remaining supply levels might be dierent
than the approximations provided.
Usage PageShows a count of all paper sizes that have
passed through the product; lists whether they
were simplex or duplex, and reports the page
count.
File Directory PageShows the le name and folder name for les
that are stored in the product memory.
Web Services Status PageShows the detected Web Services for the
product.
14Chapter 1 Product introductionENWW
Table 1-1 Reports menu (continued)
First levelSecond levelDescription
Fax ReportsFax Activity LogContains a list of the faxes that have been sent
Billing Codes ReportA list of billing codes that have been used for
Blocked Fax ListA list of phone numbers that are blocked from
Speed Dial ListShows the speed dials that have been set up for
Fax Call ReportA detailed report of the last fax operation, either
Other PagesPCL Font ListPrints the available PCL fonts.
PS Font ListPrints the available HP postscript level 3
from or received by this product.
outgoing faxes. This report shows how many
sent faxes were billed to each code.
sending faxes to this product.
this product.
sent or received.
emulation fonts.
ENWWProduct reports15
16Chapter 1 Product introductionENWW
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