HP LaserJet M681, LaserJet M682 User's Guide

User Guide
Color LaserJet Enterprise MFP M681, M682
www.hp.com/support/colorljM681MFP www.hp.com/support/colorljM682MFP
Flow M682zFlow M681zM681dh
Flow M681f
M681f
HP Color LaserJet Enterprise MFP M681, M682
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 2, 1/2019
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up.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 14
Mobile printing solutions .................................................................................................................................. 16
Printer dimensions ............................................................................................................................................ 16
Power consumption, electrical specications, and acoustic emissions ................................................... 19
Operating-environment range ........................................................................................................................ 19
Printer hardware setup and software installation ............................................................................................................ 20
2 Paper trays .............................................................................................................................................................................................. 21
Introduction ............................................................................................................................................................................. 22
Load Tray 1 ............................................................................................................................................................................. 22
Introduction ........................................................................................................................................................ 22
Tray 1 paper orientation ................................................................................................................................... 24
Use alternative letterhead mode .................................................................................................................... 26
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 26
Load Tray 2 and the 550-sheet trays ................................................................................................................................. 27
Introduction ........................................................................................................................................................ 27
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 29
Use alternative letterhead mode .................................................................................................................... 31
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 31
Load the 2,000-sheet high-capacity input tray ................................................................................................................ 32
Introduction ........................................................................................................................................................ 32
High-capacity input tray paper orientation ................................................................................................... 34
Use alternative letterhead mode .................................................................................................................... 36
ENWW iii
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 36
Load and print envelopes ..................................................................................................................................................... 37
Introduction ........................................................................................................................................................ 37
Print envelopes .................................................................................................................................................. 37
Envelope orientation ......................................................................................................................................... 37
Load and print labels ............................................................................................................................................................. 38
Introduction ........................................................................................................................................................ 38
Manually feed labels ......................................................................................................................................... 38
Label orientation ............................................................................................................................................... 38
Congure the 3-bin stapler/stacker accessory ................................................................................................................. 39
Congure the default staple location ............................................................................................................. 39
Congure the operation mode ........................................................................................................................ 39
3 Supplies, accessories, and parts .......................................................................................................................................................... 41
Order supplies, accessories, and parts ............................................................................................................................... 42
Ordering .............................................................................................................................................................. 42
Supplies and accessories ................................................................................................................................. 42
Maintenance/long-life consumables .............................................................................................................. 43
Customer self-repair parts ............................................................................................................................... 44
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 46
Introduction ........................................................................................................................................................ 46
Enable or disable the Cartridge Policy feature ............................................................................................. 46
Use the printer control panel to enable the Cartridge Policy feature .................................. 46
Use the printer control panel to disable the Cartridge Policy feature .................................. 46
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............ 47
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 47
Troubleshoot Cartridge Policy control panel error messages ............................................... 48
Enable or disable the Cartridge Protection feature ..................................................................................... 48
Use the printer control panel to enable the Cartridge Protection feature .......................... 48
Use the printer control panel to disable the Cartridge Protection feature .......................... 48
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .... 48
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49
Troubleshoot Cartridge Protection control panel error messages ....................................... 49
Replace the toner cartridges ................................................................................................................................................ 50
Toner-cartridge information ............................................................................................................................ 50
Remove and replace the cartridges ............................................................................................................... 51
Replace the toner-collection unit ........................................................................................................................................ 54
Replace the staple cartridge (M681z and M682z models) ............................................................................................. 57
Introduction ........................................................................................................................................................ 57
Remove and replace the staple cartridge ..................................................................................................... 57
iv ENWW
4 Print .......................................................................................................................................................................................................... 59
Print tasks (Windows) ............................................................................................................................................................ 60
How to print (Windows) .................................................................................................................................... 60
Automatically print on both sides (Windows) ............................................................................................... 61
Print multiple pages per sheet (Windows) .................................................................................................... 62
Select the paper type (Windows) .................................................................................................................... 62
Additional print tasks ........................................................................................................................................ 63
Print tasks (OS X) .................................................................................................................................................................... 64
How to print (OS X) ............................................................................................................................................ 64
Automatically print on both sides (OS X) ....................................................................................................... 64
Print multiple pages per sheet (OS X) ............................................................................................................ 64
Select the paper type (OS X) ............................................................................................................................ 64
Additional print tasks ........................................................................................................................................ 66
Store print jobs on the printer to print later or print privately ........................................................................................ 67
Introduction ........................................................................................................................................................ 67
Create a stored job (Windows) ........................................................................................................................ 67
Create a stored job (OS X) ................................................................................................................................ 69
Print a stored job ............................................................................................................................................... 69
Delete a stored job ............................................................................................................................................ 70
Information sent to printer for Job Accounting purposes ........................................................................... 70
Mobile printing ........................................................................................................................................................................ 71
Introduction ........................................................................................................................................................ 71
Wireless Direct Print and NFC Printing ........................................................................................................... 71
HP ePrint via email ............................................................................................................................................ 72
HP ePrint software ............................................................................................................................................ 73
AirPrint ................................................................................................................................................................. 73
Android embedded printing ............................................................................................................................. 73
Print from the USB port ......................................................................................................................................................... 75
Introduction ........................................................................................................................................................ 75
Enable the USB port for printing ..................................................................................................................... 75
Print USB documents ........................................................................................................................................ 76
5 Copy .......................................................................................................................................................................................................... 77
Make a copy ............................................................................................................................................................................ 78
Copy on both sides (duplex) ................................................................................................................................................. 80
Additional options when copying ........................................................................................................................................ 82
Additional copy tasks ............................................................................................................................................................. 84
6 Scan .......................................................................................................................................................................................................... 85
Set up Scan to Email .............................................................................................................................................................. 86
ENWW v
Introduction ........................................................................................................................................................ 86
Before you begin ............................................................................................................................................... 86
Step one: Access the HP Embedded Web Server (EWS) ............................................................................. 86
Step two: Congure the Network Identication settings ............................................................................ 87
Step three: Congure the Send to Email feature ......................................................................................... 88
Method one: Basic conguration using the Email Setup Wizard ........................................... 88
Method two: Advanced conguration using the Email Setup ................................................ 92
Step four: Congure the Quick Sets (optional) ............................................................................................. 96
Step ve: Set up Send to Email to use Oce 365 Outlook (optional) ....................................................... 97
Introduction ................................................................................................................................... 97
Congure the outgoing email server (SMTP) to send an email from an Oce 365
Outlook account ............................................................................................................................ 97
Set up Scan to Network Folder ............................................................................................................................................ 99
Introduction ........................................................................................................................................................ 99
Before you begin ............................................................................................................................................... 99
Step one: Access the HP Embedded Web Server ......................................................................................... 99
Step two: Set up Scan to Network Folder ................................................................................................... 100
Method one: Use the Scan to Network Folder Wizard .......................................................... 100
Method two: Use Scan to Network Folder Setup .................................................................. 101
Step one: Begin the conguration ....................................................................... 101
Step two: Congure the Scan to Network Folder settings .............................. 102
Step three: Complete the conguration ............................................................. 109
Set up Scan to USB Drive .................................................................................................................................................... 110
Introduction ...................................................................................................................................................... 110
Step one: Access the HP Embedded Web Server ....................................................................................... 110
Step two: Enable Scan to USB Drive ............................................................................................................. 111
Step three: Congure the Quick Sets (optional) ......................................................................................... 111
Default scan settings for Scan to USB Drive setup .................................................................................... 112
Default le settings for Save to USB Setup ................................................................................................ 112
Set up Save to SharePoint® (Flow models only) ............................................................................................................. 114
Introduction ...................................................................................................................................................... 114
Before you begin ............................................................................................................................................. 114
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 114
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set ............................. 115
Scan and save a le directly to a Microsoft® SharePoint site ................................................................... 117
Quick set scan settings and options for Save to SharePoint® ................................................................. 118
Create a Quick Set ................................................................................................................................................................ 120
Introduction ...................................................................................................................................................... 120
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 120
Step two: Add and manage Quick Sets ........................................................................................................ 121
Add a Quick Set ........................................................................................................................... 121
vi ENWW
Edit a Quick Set ........................................................................................................................... 122
Copy a Quick Set ......................................................................................................................... 122
Remove a Quick Set ................................................................................................................... 123
Quick Set settings and options ................................................................................................. 123
Send a scanned document to one or more email addresses ....................................................................................... 129
Introduction ...................................................................................................................................................... 129
Scan and send a document to email ............................................................................................................ 129
Scan and send to network folder ...................................................................................................................................... 131
Introduction ...................................................................................................................................................... 131
Scan and save the document to a folder .................................................................................................... 131
Scan and send to USB Flash Drive .................................................................................................................................... 133
Introduction ...................................................................................................................................................... 133
Scan and save the document to a USB ash drive .................................................................................... 133
Additional options when scanning .................................................................................................................................... 135
HP JetAdvantage business solutions ............................................................................................................................... 137
Additional scan tasks .......................................................................................................................................................... 138
7 Fax .......................................................................................................................................................................................................... 139
Set up fax .............................................................................................................................................................................. 140
Introduction ...................................................................................................................................................... 140
Set up fax by using the printer control panel ............................................................................................. 140
Change fax congurations ................................................................................................................................................. 141
Fax dialing settings ......................................................................................................................................... 141
General fax send settings .............................................................................................................................. 142
Fax receive settings ........................................................................................................................................ 142
Send a fax ............................................................................................................................................................................. 144
Additional options when faxing ......................................................................................................................................... 146
Additional fax tasks ............................................................................................................................................................. 147
8 Manage the printer .............................................................................................................................................................................. 149
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................. 150
Introduction ...................................................................................................................................................... 150
How to access the HP Embedded Web Server (EWS) ............................................................................... 150
HP Embedded Web Server features ............................................................................................................ 151
Information tab ........................................................................................................................... 151
General tab .................................................................................................................................. 152
Copy/Print tab ............................................................................................................................. 153
Scan/Digital Send tab ................................................................................................................ 154
Fax tab .......................................................................................................................................... 155
Troubleshooting tab .................................................................................................................. 155
Security tab ................................................................................................................................. 156
ENWW vii
HP Web Services tab .................................................................................................................. 156
Networking tab ........................................................................................................................... 156
Other Links list ............................................................................................................................ 158
Congure IP network settings ........................................................................................................................................... 159
Printer sharing disclaimer .............................................................................................................................. 159
View or change network settings ................................................................................................................. 159
Rename the printer on a network ................................................................................................................ 159
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 160
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 160
Link speed and duplex settings .................................................................................................................... 161
Printer security features ..................................................................................................................................................... 162
Introduction ...................................................................................................................................................... 162
Security statements ....................................................................................................................................... 162
Assign an administrator password ............................................................................................................... 162
IP Security ......................................................................................................................................................... 163
Lock the formatter .......................................................................................................................................... 163
Encryption support: HP High Performance Secure Hard Disks ............................................................... 163
Energy-conservation settings ........................................................................................................................................... 164
Introduction ...................................................................................................................................................... 164
Set the idle settings ........................................................................................................................................ 164
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 164
Set the sleep schedule ................................................................................................................................... 165
HP Web Jetadmin ................................................................................................................................................................. 166
Software and rmware updates ....................................................................................................................................... 167
9 Solve problems ..................................................................................................................................................................................... 169
Customer support ................................................................................................................................................................ 170
Control panel help system ................................................................................................................................................. 171
Restore factory settings ..................................................................................................................................................... 172
Introduction ...................................................................................................................................................... 172
Method one: Restore factory settings from the printer control panel ................................................... 172
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 172
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 173
Change the “Very Low” settings ................................................................................................................... 173
For printers with fax capability ................................................................................................. 173
Order supplies ................................................................................................................................................. 173
Printer does not pick up paper or misfeeds .................................................................................................................... 175
Introduction ...................................................................................................................................................... 175
The printer does not pick up paper .............................................................................................................. 175
The printer picks up multiple sheets of paper ............................................................................................ 177
viii ENWW
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 181
Clear paper jams .................................................................................................................................................................. 182
Introduction ...................................................................................................................................................... 182
Paper jam locations ........................................................................................................................................ 183
Auto-navigation for clearing paper jams ..................................................................................................... 185
Experiencing frequent or recurring paper jams? ....................................................................................... 185
Clear paper jams in the document feeder .................................................................................................. 186
13.E1 output bin paper jam ........................................................................................................................... 188
13.A1 tray 1 paper jam .................................................................................................................................. 189
13.A2 tray 2 paper jam .................................................................................................................................. 191
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ................................................................................ 195
13.A 2000-sheet tray paper jam .................................................................................................................. 200
13.B9, 13.B2, 13.FF fuser paper jam ........................................................................................................... 204
13.B2 right door paper jam ........................................................................................................................... 207
13.70.stapler/stacker paper jam .................................................................................................................. 208
Clear staple jams in the 3-bin stapler/stacker ............................................................................................ 210
Improve print quality ........................................................................................................................................................... 212
Introduction ...................................................................................................................................................... 212
Print from a dierent software program .................................................................................................... 212
Check the paper-type setting for the print job ........................................................................................... 212
Check the paper type setting (Windows) ................................................................................ 212
Check the paper type setting (OS X) ........................................................................................ 212
Check toner-cartridge status ........................................................................................................................ 213
Print a cleaning page ...................................................................................................................................... 213
Visually inspect the toner cartridge ............................................................................................................. 214
Check paper and the printing environment ................................................................................................ 214
Step one: Use paper that meets HP specications ............................................................... 214
Step two: Check the environment ............................................................................................ 214
Step three: Set the individual tray alignment ........................................................................ 215
Try a dierent print driver .............................................................................................................................. 215
Calibrate the printer to align the colors ....................................................................................................... 216
Image defects table ............................................................................................................................................................ 217
Improve copy image quality ............................................................................................................................................... 224
Check the scanner glass for dirt and smudges .......................................................................................... 224
Calibrate the scanner ...................................................................................................................................... 225
Check the paper settings ............................................................................................................................... 226
Check the paper size and type conguration ........................................................................ 226
Select the tray to use for the copy ........................................................................................... 226
Check the image-adjustment settings ........................................................................................................ 226
Optimize copy quality for text or pictures ................................................................................................... 227
Edge-to-edge copying .................................................................................................................................... 227
ENWW ix
Improve scan image quality ............................................................................................................................................... 228
Check the scanner glass for dirt and smudges .......................................................................................... 228
Check the resolution settings ....................................................................................................................... 229
Check the color settings ................................................................................................................................. 230
Check the image-adjustment settings ........................................................................................................ 230
Optimize scan quality for text or pictures ................................................................................................... 231
Check the output-quality settings ................................................................................................................ 231
Improve fax image quality .................................................................................................................................................. 233
Check the scanner glass for dirt and smudges .......................................................................................... 233
Check the send-fax resolution settings ....................................................................................................... 234
Check the image-adjustment settings ........................................................................................................ 235
Optimize fax quality for text or pictures ..................................................................................................... 235
Check the error-correction settings ............................................................................................................. 235
Check the t-to-page setting ........................................................................................................................ 236
Send to a dierent fax machine .................................................................................................................... 236
Check the sender's fax machine ................................................................................................................... 236
Solve wired network problems .......................................................................................................................................... 237
Introduction ...................................................................................................................................................... 237
Poor physical connection ............................................................................................................................... 237
The computer is using the incorrect IP address for the printer ............................................................... 237
The computer is unable to communicate with the printer ....................................................................... 238
The printer is using incorrect link and duplex settings for the network ................................................ 238
New software programs might be causing compatibility problems ...................................................... 238
The computer or workstation might be set up incorrectly ...................................................................... 238
The printer is disabled, or other network settings are incorrect ............................................................. 238
Solve wireless network problems ..................................................................................................................................... 239
Introduction ...................................................................................................................................................... 239
Wireless connectivity checklist ..................................................................................................................... 239
The printer does not print after the wireless conguration completes ................................................. 240
The printer does not print, and the computer has a third-party rewall installed .............................. 240
The wireless connection does not work after moving the wireless router or printer .......................... 240
Cannot connect more computers to the wireless printer ........................................................................ 240
The wireless printer loses communication when connected to a VPN .................................................. 241
The network does not appear in the wireless networks list .................................................................... 241
The wireless network is not functioning ..................................................................................................... 241
Reduce interference on a wireless network ............................................................................................... 241
Solve fax problems .............................................................................................................................................................. 242
Checklist for solving fax problems ............................................................................................................... 242
What type of phone line are you using? ................................................................................. 242
Are you using a surge-protection device? .............................................................................. 242
Are you using a phone company voice-messaging service or an answering machine? . 242
x ENWW
Does your phone line have a call-waiting feature? ............................................................... 243
Check fax accessory status ....................................................................................................... 243
General fax problems ..................................................................................................................................... 244
The fax failed to send ................................................................................................................ 244
An Out of Memory status message displays on the printer control panel ........................ 244
Print quality of a photo is poor or prints as a gray box ........................................................ 244
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 244
No fax address book button displays ...................................................................................... 244
Not able to locate the Fax settings in HP Web Jetadmin ..................................................... 244
The header is appended to the top of the page when the overlay option is enabled .... 244
A mix of names and numbers is in the recipients box .......................................................... 244
A one-page fax prints as two pages ........................................................................................ 244
A document stops in the document feeder in the middle of faxing ................................... 245
The volume for sounds coming from the fax accessory is too high or too low ............... 245
Index ........................................................................................................................................................................................................... 247
ENWW xi
xii ENWW

1 Printer overview

Printer views
Printer specications
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM681MFP or www.hp.com/support/colorljM682MFP.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 1

Printer views

1
9
10
8
2
5
7
3
4
11
15
6
16
13
12
14

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
2 Chapter 1 Printer overview ENWW
21
17
18
19
20
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Right door (access to the fuser and for clearing jams)
6 Tray 1
7 On/o
8 Tray 2
9 Model name
10 Front door (access to the toner cartridges)
11 Standard output bin
12 Physical keyboard (Flow models only). Pull the keyboard straight out to use it.
button
CAUTION: Close the keyboard when it is not in use.
ENWW Printer views 3
13 Easy-access USB port (on the side of the control panel)
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
14 Hardware integration pocket (for connecting accessory and third-party devices)
15 1x550-sheet paper feeder with stand
16 Lower-right door (access for clearing jams)
17 Stapler-cartridge door (z models only)
18 Stapler/stacker-right door (z models only)
(access for clearing jams)
19 3 x 550-sheet paper feeder with stand
20 3-bin stapler/stacker
21 High-capacity paper feeder and 550-sheet paper feeder with stand
4 Chapter 1 Printer overview ENWW

Printer back view

6
5
1
3
2
4
1 Formatter cover
2 Formatter (contains the interface ports)
3 Left door (access to the toner-collection unit)
4 Power connection
5 Slot for a cable-type security lock
6 Serial number and product number label
ENWW Printer views 5

Interface ports

2
3
4
1
1 Fax port (f and z models only. The port is covered for the dh models.)
2 Local area network (LAN) Ethernet 10/100/1000 Ethernet network port
3 Hi-Speed USB 2.0 printing port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
6 Chapter 1 Printer overview ENWW

Control-panel view

3 421
5 6 7
8
9
10
12
13
11
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ colorljM681MFP or www.hp.com/support/colorljM682MFP Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1
Home button
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
3 Reset
4
button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count
or Sign Out button Touch the Sign In button to access secured features.
Sign In
Touch the Home button to return to the Home screen.
NOTE: The available applications vary by printer. The administrator can
appear and the order in which they appear.
eld, display hidden errors, and restore the default settings (including the language and keyboard layout).
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
or access to features.
f
congure which applications
ENWW Printer views 7
5
Information button
Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (for the z model and for the dn and f
models only when an optional wireless accessory is installed).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
Fax Number: View the printer fax number (fax models only).
6
Help button
7 Current time Displays the current time.
8 Start Copy
9 Copy count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page
indicator
11 Keyboard
(Flow models only)
12 Easy-access USB port Insert a USB
13 Hardware integration
pocket (HIP
button Touch the Start Copy button to start a copy job.
)
Touch the Help button to open the embedded help system.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
Flow models include a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
or dierent languages.
f
ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
8 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM681MFP or www.hp.com/support/colorljM682MFP.
Technical specications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (550-sheet
capacity)
1 x 550-sheet paper
feeder
NOTE: The M681dh and
Flow M681f models accept up to two optional 1 x 550-sheet feeders. Tray 3 is included with the M681f model, which can accept one additional 1 x 550-sheet paper feeder.
1 x 550-sheet paper
feeder with stand
3 x 550-sheet paper
feeder with stand
High-capacity input tray
with stand
M681dh
J8A10A
Optional Optional Optional Not supported Not supported
Optional Optional Not supported Not supported
Optional Not supported Optional Not supported
Optional Not supported Optional Not supported
M681f
J8A11A
Flow M681f
J8A12A
Flow M681z
J8A13A
Flow M682z
J8A17A
3-bin stapler/stacker Not supported Not supported Not supported
Automatic duplex printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
10 Chapter 1 Printer overview ENWW
Model name
M681dh
M681f
Flow M681f
Flow M681z
Flow M682z
Product number
Easy-access USB port for
printing without a computer and upgrading the rmware
Hardware Integration
Pocket for connecting accessory and third-party devices
HP Internal USB Ports Optional Optional Optional Optional Optional
Integrated HP Wireless
Direct Print functionality for printing from mobile devices
HP Jetdirect 3000w NFC/
Wireless Accessory for printing from mobile devices
HP Jetdirect 2900nw Print
Server accessory for wireless connectivity
Memory 2 GB base memory
NOTE: The base
memory is expandable to
2.5 GB by adding a DIMM memory module.
J8A10A
Not supported Not supported Not supported Not supported
Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional
J8A11A
J8A12A
Not supported Not supported Not supported
J8A13A
J8A17A
2.5 GB base memory
NOTE: The base
memory is expandable to 3 GB by adding a DIMM memory module.
Mass storage 320 GB Hard Disk Drive
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Control-panel display and keyboard
Physical keyboard Not supported Not supported
Print Prints 50 pages per
Prints 60 pages per
Color touchscreen control panel
minute (ppm) on letter and 47 ppm on A4-size paper
minute (ppm) on letter and 56 ppm on A4-size paper
Not supported Not supported
Optional Optional Optional Optional Optional
Not supported Not supported Not supported Not supported
Not supported
ENWW Printer specications 11
Model name
M681dh
M681f
Flow M681f
Flow M681z
Flow M682z
Product number
Easy-access USB printing
(no computer required)
Store jobs in the printer
memory to print later or print privately
Fax Optional
Copy and Scan
NOTE: Copy and scan
speeds are subject to change. For the most current information go to
www.hp.com/support/ colorljM681MFP or www.hp.com/support/ colorljM682MFP.
Copies 60 pages per
Scans at 75 images per
Copies 50 pages per minute (ppm) on letter and 47 ppm on A4-size paper
minute (ppm) on letter and 56 ppm on A4-size paper
minute (ipm) (simplex and duplex)
J8A10A
Not supported Not supported Not supported Not supported
J8A11A
J8A12A
J8A13A
J8A17A
Not supported
Scans at 90 ipm (simplex) Not supported Not supported
Scans at 180 ipm (duplex) Not supported Not supported
150-page document
feeder with dual-head scanning for single-pass duplex copying and scanning
HP EveryPage
Technologies including ultrasonic multi-feed detection
Embedded optical
character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
SMART Label feature
provides paper-edge detection for automatic page cropping
Automatic page
orientation for pages that have at least 100 characters of text
Not supported Not supported
Not supported Not supported
Not supported Not supported
Not supported Not supported
12 Chapter 1 Printer overview ENWW
Model name
M681dh
M681f
Flow M681f
Flow M681z
Flow M682z
Product number
Automatic tone
adjustment sets contrast, brightness, and background removal for each page
Digital Send Send documents to email,
USB, and shared folders on a network
Send documents to
SharePoint®
J8A10A
Not supported Not supported
Not supported Not supported
J8A11A
J8A12A
J8A13A
J8A17A
ENWW Printer specications 13

Supported operating systems

The following information applies to the printer-specic Windows PCL 6 and HP print drivers for OS X and to the software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer: www.hp.com/support/colorljM681MFP or www.hp.com/support/colorljM682MFP.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
installed for this operating system as part of the software installation.
installed for this operating system as part of the software installation.
Notes
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features of the print driver are not supported.
Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features of the print driver are not supported.
Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system. Some features of the print driver are not supported.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
14 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system. Some features of the print driver are not supported.
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system.
OS X 10.10 Yosemite, OS X 10.11 El Capitan, OS X 10.12 Sierra
The HP print driver is available for download from 123.hp.com/LaserJet. The HP installer software for OS X is not included in the HP Software Installer.
For OS X, download the installer from
123.hp.com/LaserJet.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download
the printer software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM681MFP or www.hp.com/support/colorljM682MFP for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows OS X
CD-ROM drive, DVD drive, or an Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
400 MB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Internet connection
1 GB of available hard-disk space
ENWW Printer specications 15

Mobile printing solutions

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
Wi-Fi Direct (wireless models only)
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)
HP ePrint app (Available for Android, iOS, and Blackberry)
HP All-in-One Remote app for iOS and Android devices
HP ePrint software
Google Cloud Print
AirPrint
Android Printing

Printer dimensions

Table 1-3 Dimensions for the M681dh and Flow M681f models
Printer fully closed Printer fully opened
Height 658 mm (25.9 in) 910 mm (35.8 in)
Depth 460 mm (18.1 in) 770 mm (30.3 in)
Width 510 mm (20 in) 963 mm (37.9 in)
Weight 42.8 kg (94.4 lb)
Table 1-4 Dimensions for the M681f models
Printer fully closed Printer fully opened
Height 1108 mm (43.6 in) 1360 mm (53.5 in)
Depth 657 mm (25.8 in) 948 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 61.5 kg (135.4 lb)
Table 1-5 Dimensions for the Flow M681z models
Printer fully closed Printer fully opened
Height 1270 mm (50 in) 1529 mm (60.1 in)
Depth 657 mm (25.8 in) 967 mm (38 in)
16 Chapter 1 Printer overview ENWW
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