Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CF270-90977
Edition 1, 4/2012
Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.
ENWWiii
iv Conventions used in this guideENWW
Table of contents
1 Removal and replacement ................................................................................................ 1
Removal and replacement strategy ............................................................................................. 2
Figure 2-12 Paper feeder covers ........................................................................................................... 82
Figure 2-13 Paper feeder main body (1 of 2) ......................................................................................... 84
Figure 2-14 Paper feeder main body (2 of 2) ......................................................................................... 86
ENWWxiii
xivENWW
1Removal and replacement
Removal and replacement strategy
●
Service approach
●
Removal and replacement procedures
●
ENWW1
Removal and replacement strategy
WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before
attempting to service the product. If this warning is not followed, severe injury can result, in addition to
damage to the product. The power must be on for certain functional checks during problem solving.
However, the power supply should be disconnected during parts removal.
Never operate or service the product with the protective cover removed from the laser scanner
assembly. The reflected beam, although invisible, can damage your eyes.
The sheet-metal parts can have sharp edges. Be careful when handling sheet-metal parts.
CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do
not straighten pre-folds in the FFCs. You must Make sure that all FFCs are fully seated in their
connectors. Failure to fully seat an FFC into a connector can cause a short circuit in a PCA.
NOTE: To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread
pattern, and then carefully turn it clockwise to tighten. Do not overtighten. If a self-tapping screw-hole
becomes stripped, repair the screw-hole or replace the affected assembly.
Electrostatic discharge
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder
when removing product parts. Always perform service work at an ESD-protected workstation or mat. If
an ESD workstation or mat is not available, ground yourself by touching the sheet-metal chassis before
touching an ESD-sensitive part.
Protect the ESD-sensitive parts by placing them in ESD pouches when they are out of the product.
2Chapter 1 Removal and replacementENWW
Required tools
#2 Phillips screwdriver with a magnetic tip and a 152 mm (6 in) shaft length
●
Small flatblade screwdriver
●
Needle-nose pliers
●
ESD mat (if one is available) or ESD strap
●
Penlight (optional)
●
CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv® screwdriver
(callout 2) or any motorized screwdriver. These can damage screws or screw threads.
Figure 1-1 Phillips and Pozidriv screwdriver comparison
CAUTION: Avoid pulling directly on wires to disconnect wire-harness connectors. Pull on the plastic
body of a connector to avoid damaging the connector wires.
Types of screws
WARNING! Make sure that components are replaced with the correct screw type. Using the
incorrect screw (for example, substituting a long screw for the correct shorter screw) can cause damage
to the product or interfere with product operation. Do not intermix screws that are removed from one
component with the screws that are removed from another component.
For a complete list of screw types and part numbers, see the Parts chapter.
Service approach
Before performing service
Remove all paper from the product.
●
Turn off the power using the power switch.
●
Unplug the power cable and interface cable or cables.
●
ENWW
Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
●
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
Service approach
3
Remove the toner cartridge.
●
Remove the Tray 2 cassette.
●
After performing service
Plug in the power cable.
●
Reinstall the toner cartridge.
●
Reinstall the Tray 2 cassette.
●
Load paper in the product.
●
Post-service test
Perform the following test to verify that the repair or replacement was successful.
Print-quality test
1.Verify that you have completed the necessary reassembly steps.
2.Make sure that the tray contains clean, unmarked paper.
3.Attach the power cord and interface cable or interface cables, and then turn on the product.
4.Verify that the expected startup sounds occur.
5.Print a configuration page, and then verify that the expected printing sounds occur.
6.Print a demo page, and then verify that the print quality is as expected.
7.Send a print job from the host computer, and then verify that the output meets expectations.
8.Clean the outside of the product with a damp cloth.
4Chapter 1 Removal and replacementENWW
Parts removal order
Use the following diagram to determine which parts must be removed before removing other parts.
Figure 1-2 Parts-removal order
FuserECU
feed assembly
feed assembly
feed assembly
feed assembly
(wireless models)
ENWW
ComponentRemoveRemoveRemoveRemoveRemoveRemove
Toner cartridge
Tray 2 cassette
Tray 1 pickup roller
Left coverTray 2 cassette
Right coverTray 2 cassette
Tray 1 separation padLeft cover
Tray 1 pickup gear assemblyLeft cover
Tray 2/3 pickup rollerTray 2/3 cassette
Tray 2/3 separation rollerTray 2/3 cassette
Transfer rollerToner cartridge
Rear cover and feed assemblyLeft coverRight cover
Top coverLeft coverRight cover
LCD control-panelLeft coverRight coverTop cover
Touchscreen control-panel Left coverRight coverTop cover
Front-door and front-cover assemblyLeft coverRight cover
Laser scanner assembly Left coverRight coverTop cover
Registration roller assemblyLeft coverRight coverTop coverRear cover and
Fuser assembly and paper feed guideLeft coverRight coverRear cover and feed assembly
Face down drive or duplex drive assemblyLeft coverRight coverTop cover
Tray 1 solenoidLeft cover
Tray 2 solenoidRight cover
Duplex solenoidLeft coverRight coverTop coverRear cover and
Main motorLeft coverRight coverTop coverRear cover and
FanLeft coverRight coverTop cover
Engine controller unit (ECU) PCALeft coverRight coverTop coverRear cover and
Formatter PCALeft coverWireless PCA
USB PCA (touchscreen CP model)Left cover
Service approach
Wireless PCALeft cover
Power switch PCALeft coverRight coverFront cover assembly
Connecting PCARight cover
Optional paper feeder driver PCATray 3 right cover
Optional paper feeder paper sensor PCATray 3 right cover
5
Removal and replacement procedures
Rollers
Multipurpose (MP) tray pickup roller
1.Open the toner cartridge door, and then remove the toner cartridge.
2.Pull back and hold the pickup roller cover (callout 1), press the tabs (callout 2) on both ends of the
pickup roller away from the roller — which should cause the roller to move up — and then remove
the roller.
Figure 1-3 Remove the MP tray pickup roller
1
2
Multipurpose (MP) tray separation pad
To remove the separation pad, you must first remove the pickup roller assembly.
1.Remove the following components:
Tray 2 cassette
●
Left cover. See
●
2.Open the toner cartridge door, and then remove the toner cartridge.
Left cover on page 11.
6Chapter 1 Removal and replacementENWW
3.On the left side of the product, release the innermost tab (callout 1) at the center of the gear, and
then remove the gear (callout 2).
NOTE: The gear is composed of two pieces. Releasing the outer tab does not remove the entire
gear assembly and exposes an internal spring in the gear.
Figure 1-4 Remove the MP tray separation pad (1 of 5)
1
3
Reinstallation tip Press and hold back the gear arm (callout 3) when reinstalling the pickup
gear.
4.In the toner cartridge cavity, pull back the pickup roller cover, and then use a small flat-blade
screwdriver to release the tab (callout 1) on the pickup roller shaft.
Figure 1-5 Remove the MP tray separation pad (2 of 5)
2
1
ENWW
Removal and replacement procedures
7
5.Move the pickup roller shaft to the left to free the right end of the shaft from the holder, and then
remove the pickup roller shaft assembly to expose the separation pad.
Figure 1-6 Remove the MP tray separation pad (3 of 5)
Reinstallation tip The spring at the right end of the shaft is not captive and might fall off
during this process. Make sure that the spring is positioned correctly when reinstalling, as shown
in the following figure.
Figure 1-7 Remove the MP tray separation pad (4 of 5)
8Chapter 1 Removal and replacementENWW
6.Pull up on the top edge of the separation pad to release it from the product.
Figure 1-8 Remove the MP tray separation pad (5 of 5)
Reinstallation tip When reinstalling the pickup roller shaft assembly, make sure that the flat
part of the pickup roller is directly over the separation pad.
Tray 2 and optional Tray 3 pickup roller
1.Remove the tray cassette from the product.
2.Locate the pickup roller at the top of the cassette cavity. On the left roller holder, release the tab
(callout 1), and then turn the holder away from you.
Figure 1-9 Remove the Tray 2 or Tray 3 pickup roller (1 of 2)
1
ENWW
Removal and replacement procedures
9
3.Push the pickup roller to the left to release the right side roller, and then pull the roller out of the
product.
Figure 1-10 Remove the Tray 2 or Tray 3 pickup roller (2 of 2)
4.
Tray 2 and optional Tray 3 separation pad
1.Remove the tray cassette from the product.
2.Locate the separation pad at the front of the cassette. On the separation pad, remove two screws
(callout 1), and then remove the pad from the tray cassette.
Figure 1-11 Remove the Tray 2 or Tray 3 separation pad
1
3.
10Chapter 1 Removal and replacementENWW
Covers and control panel
Left cover
NOTE: No tools are necessary to remove this cover. However, a small flat-blade screwdriver might
be helpful in releasing some of the tabs that hold the cover to the product chassis.
1.Remove the Tray 2 cassette.
2.Open the toner cartridge door and the rear jam access door.
3.Grasp the front edge of the cover, and then pull the cover toward the front to release the four tabs
(callout 1).
Figure 1-12 Remove the left cover
1
4.With the top and front edges loose, carefully slide the cover toward the back of the product, and
then remove it.
ENWW
Removal and replacement procedures
11
Right cover
NOTE: No tools are necessary to remove this cover. However, a small flat-blade screwdriver might
be helpful in releasing some of the tabs that hold the cover to the product chassis.
1.Remove the Tray 2 cassette.
2.Open the toner cartridge door and the rear jam access door.
3.Grasp the rear edge of the cover, and then pull that edge toward the rear to release the four tabs
(callout 1).
Figure 1-13 Remove the right cover
1
4.With the back and top edges loose, carefully slide the cover toward the front of the product, and
then remove it.
12Chapter 1 Removal and replacementENWW
Top cover with LCD control-panel module
1.Remove the following components:
Tray 2 cassette
●
Right cover. See
●
Left cover. See
●
2.Open the toner cartridge door and the rear jam access door.
3.On the left side of the product, disconnect one flat cable (callout 1) from the formatter.
Figure 1-14 Remove the top-cover assembly and LCD control-panel module (1 of 3)
Right cover on page 12.
Left cover on page 11.
1
4.At the rear and on the right side of the product, remove three screws (callout 1).
Figure 1-15 Remove the top-cover assembly and LCD control-panel module (2 of 3)
11
ENWW
Removal and replacement procedures
13
5.On the top of the top-cover assembly, remove two screws (callout 1).
Figure 1-16 Remove the top-cover assembly and LCD control-panel module (3 of 3)
11
6.Lift the top-cover assembly off of the product to remove it.
NOTE: You do not need to remove the control panel from the top cover assembly, unless you are
replacing the control panel.
LCD control panel
1.Remove the following components:
Tray 2 cassette
●
Right cover. See
●
Left cover. See
●
Top cover assembly. See
●
Right cover on page 12.
Left cover on page 11.
Top cover with LCD control-panel module on page 13.
14Chapter 1 Removal and replacementENWW
Loading...
+ 88 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.