HP LaserJet M377 User's Guide
Color LaserJet Pro MFP M377
User Guide
M377dw
www.hp.com/support/colorljM377MFP
HP Color LaserJet Pro MFP M377
User Guide
Copyright and License
© Copyright 2015 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 3/2019
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, Adobe Photoshop®, Acrobat®, and
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Incorporated.
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AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
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®
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UNIX
Group.
Table of contents
1 Product overview .......................................................................................................................................... 1
Product views ........................................................................................................................................................ 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Control-panel view .............................................................................................................................. 4
Home screen layout .......................................................................................................... 5
How to use the touchscreen control panel ...................................................................... 6
Product specifications ........................................................................................................................................... 7
Technical specifications ...................................................................................................................... 7
Supported operating systems ............................................................................................................ 8
Mobile printing solutions .................................................................................................................... 9
Printer dimensions ............................................................................................................................ 10
Power consumption, electrical specifications, and acoustic emissions .......................................... 11
Operating-environment range .......................................................................................................... 11
Printer hardware setup and software installation ............................................................................................. 12
2 Paper trays ................................................................................................................................................. 13
Load paper into Tray 1 (multipurpose tray) ........................................................................................................ 14
Introduction ....................................................................................................................................... 14
Load paper into Tray 1 (multipurpose tray) ..................................................................................... 14
Tray 1 paper orientation ................................................................................................................... 16
Load paper into Tray 2 ......................................................................................................................................... 17
Introduction ....................................................................................................................................... 17
Load paper into Tray 2 ...................................................................................................................... 17
Tray 2 paper orientation ................................................................................................................... 20
Load and print envelopes .................................................................................................................................... 21
Introduction ....................................................................................................................................... 21
Print envelopes ................................................................................................................................. 21
Envelope orientation ......................................................................................................................... 22
ENWW iii
3 Supplies, accessories, and parts ................................................................................................................... 23
Order supplies, accessories, and parts ............................................................................................................... 24
Ordering ............................................................................................................................................. 24
Supplies and accessories .................................................................................................................. 24
Customer self-repair parts ............................................................................................................... 24
Replace the toner cartridges ............................................................................................................................... 26
Introduction ....................................................................................................................................... 26
Remove and replace the toner cartridges ........................................................................................ 27
4 Print ........................................................................................................................................................... 33
Print tasks (Windows) .......................................................................................................................................... 34
How to print (Windows) ..................................................................................................................... 34
Automatically print on both sides (Windows) .................................................................................. 35
Manually print on both sides (Windows) .......................................................................................... 35
Print multiple pages per sheet (Windows) ....................................................................................... 37
Select the paper type (Windows) ...................................................................................................... 37
Additional print tasks ........................................................................................................................ 37
Print tasks (OS X) ................................................................................................................................................. 39
How to print (OS X) ............................................................................................................................ 39
Automatically print on both sides (OS X) .......................................................................................... 39
Manually print on both sides (OS X) .................................................................................................. 39
Print multiple pages per sheet (OS X) ............................................................................................... 40
Select the paper type (OS X) ............................................................................................................. 40
Additional print tasks ........................................................................................................................ 40
Store print jobs on the product to print later or print privately ......................................................................... 42
Introduction ....................................................................................................................................... 42
Before you begin ............................................................................................................................... 42
Set up the printer for job storage ..................................................................................................... 42
Step one: Install the USB storage device ....................................................................... 42
Step two: Update the print driver ................................................................................... 43
Create a stored job (Windows) .......................................................................................................... 43
Print a stored job ............................................................................................................................... 45
Delete a stored job ............................................................................................................................ 45
Mobile printing ..................................................................................................................................................... 46
Introduction ....................................................................................................................................... 46
Wi-Fi Direct (wireless models only) .................................................................................................. 46
Enable or disable Wi-Fi Direct ......................................................................................... 46
Change the printer Wi-Fi Direct name ............................................................................ 47
HP ePrint via email ............................................................................................................................ 47
HP ePrint software ............................................................................................................................ 48
AirPrint ............................................................................................................................................... 48
iv ENWW
Android embedded printing .............................................................................................................. 49
Use walk-up USB printing .................................................................................................................................... 50
Introduction ....................................................................................................................................... 50
Step one: Access USB files on the printer ......................................................................................... 50
Step two: Print USB documents ........................................................................................................ 50
Option one: Print documents .......................................................................................... 50
Option two: Print photos ................................................................................................ 51
5 Copy ........................................................................................................................................................... 53
Make a copy ......................................................................................................................................................... 54
Copy on both sides (duplex) ................................................................................................................................ 55
Copy on both sides manually ............................................................................................................ 55
Additional copy tasks .......................................................................................................................................... 56
6 Scan ........................................................................................................................................................... 57
Scan by using the HP Scan software (Windows) ................................................................................................. 58
Scan by using the HP Scan software (OS X) ........................................................................................................ 59
Scan to a USB flash drive ..................................................................................................................................... 60
Set up the Scan to Network Folder feature ........................................................................................................ 61
Introduction ....................................................................................................................................... 61
Before you begin ............................................................................................................................... 61
Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 61
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) .......................................................................................................................................... 63
Step one: Access the HP Embedded Web Server (EWS) ................................................. 63
Step two: Configure the Scan to Network Folder feature .............................................. 63
Set up the Scan to Network Folder feature on a Mac ....................................................................... 64
Step one: Access the HP Embedded Web Server (EWS) ................................................. 64
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 64
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 65
Step two: Configure the Scan to Network Folder feature .............................................. 65
Scan to a network folder ..................................................................................................................................... 67
Set up the Scan to E-mail feature ....................................................................................................................... 68
Introduction ....................................................................................................................................... 68
Before you begin ............................................................................................................................... 68
Method one: Use the Scan to Email Wizard (Windows) .................................................................... 68
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 69
Step one: Access the HP Embedded Web Server (EWS) ................................................. 70
Step two: Configure the Scan to E-mail feature ............................................................ 70
ENWW v
Step three: Add contacts to the E-mail Address Book ................................................... 72
Step four: Configure the default E-mail Options ........................................................... 72
Set up the Scan to E-mail feature on a Mac ...................................................................................... 73
Step one: Access the HP Embedded Web Server (EWS) ................................................. 73
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 73
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 73
Step two: Configure the Scan to E-mail feature ............................................................ 73
Step three: Add contacts to the E-mail Address Book ................................................... 75
Step four: Configure the default E-mail Options ........................................................... 75
Scan to email ....................................................................................................................................................... 77
Additional scan tasks ........................................................................................................................................... 78
7 Manage the product ..................................................................................................................................... 79
Use HP Web Services applications ...................................................................................................................... 80
Change the product connection type (Windows) ................................................................................................ 81
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 82
Advanced configuration with HP Utility for OS X ................................................................................................ 85
Open HP Utility .................................................................................................................................. 85
HP Utility features ............................................................................................................................. 85
Configure IP network settings ............................................................................................................................. 87
Introduction ....................................................................................................................................... 87
Printer sharing disclaimer ................................................................................................................. 87
View or change network settings ..................................................................................................... 87
Rename the printer on a network ..................................................................................................... 87
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 88
Link speed and duplex settings ........................................................................................................ 88
Product security features .................................................................................................................................... 90
Introduction ....................................................................................................................................... 90
Assign or change the system password using the Embedded Web Server ..................................... 90
Energy-conservation settings ............................................................................................................................. 91
Introduction ....................................................................................................................................... 91
Print with EconoMode ....................................................................................................................... 91
Set the Sleep/Auto Off After setting ................................................................................................. 91
Set the Shut Down After delay and configure the printer to use 1 watt or less of power .............. 92
Set the Delay Shut Down setting ...................................................................................................... 92
HP Web Jetadmin ................................................................................................................................................. 93
Update the firmware ........................................................................................................................................... 94
Method one: Update the firmware using the control panel ............................................................. 94
Method two: Update the firmware using the Firmware Update Utility ............................................ 94
vi ENWW
8 Solve problems ........................................................................................................................................... 97
Customer support ................................................................................................................................................ 98
Control panel help system .................................................................................................................................. 99
Restore the factory-set defaults ...................................................................................................................... 100
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 101
Change the “Very Low” settings ..................................................................................................... 101
Order supplies ................................................................................................................................. 101
Product does not pick up paper or misfeeds .................................................................................................... 102
Introduction ..................................................................................................................................... 102
The printer does not pick up paper ................................................................................................. 102
The printer picks up multiple sheets of paper ............................................................................... 104
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 107
Clean the pickup rollers and separation pad in the document feeder ........................................... 108
Clear paper jams ................................................................................................................................................ 110
Introduction ..................................................................................................................................... 110
Experiencing frequent or recurring paper jams? ............................................................................ 110
Paper jam locations ........................................................................................................................ 111
Clear paper jams in the document feeder ...................................................................................... 112
Clear paper jams in Tray 1 .............................................................................................................. 114
Clear paper jams in Tray 2 .............................................................................................................. 117
Clear paper jams in the rear door and the fuser area .................................................................... 118
Clear paper jams in the output bin ................................................................................................. 120
Clear paper jams in the duplexer (duplex models only) ................................................................. 121
Improve print quality ......................................................................................................................................... 122
Introduction ..................................................................................................................................... 122
Print from a different software program ....................................................................................... 122
Check the paper-type setting for the print job ............................................................................... 122
Check the paper type setting (Windows) ..................................................................... 122
Check the paper type setting (OS X) ............................................................................. 123
Check toner-cartridge status .......................................................................................................... 123
Clean the product ............................................................................................................................ 124
Print a cleaning page .................................................................................................... 124
Check the scanner glass for dirt and smudges ............................................................ 124
Visually inspect the toner cartridge ............................................................................................... 124
Check paper and the printing environment .................................................................................... 125
Step one: Use paper that meets HP specifications ...................................................... 125
Step two: Check the environment ................................................................................ 125
Step three: Set the individual tray alignment .............................................................. 125
Adjust color settings (Windows) ..................................................................................................... 126
Calibrate the printer to align the colors ......................................................................................... 127
Check the EconoMode settings ....................................................................................................... 127
ENWW vii
Try a different print driver .............................................................................................................. 128
Improve copy and scan image quality .............................................................................................................. 130
Introduction ..................................................................................................................................... 130
Check the scanner glass for dirt and smudges ............................................................................... 130
Eliminate lines or streaks when using the document feeder ........................................................ 131
Check the paper settings ................................................................................................................ 131
Check the image adjustment settings ............................................................................................ 131
Optimize for text or pictures .......................................................................................................... 132
Check the scanner resolution and color settings on the computer ............................................... 132
Resolution and color guidelines ................................................................................... 132
Color .............................................................................................................................. 133
Edge-to-edge copying .................................................................................................................... 133
Clean the pickup rollers and separation pad in the document feeder ........................................... 133
Solve wired network problems ......................................................................................................................... 135
Introduction ..................................................................................................................................... 135
Poor physical connection ................................................................................................................ 135
The computer is using the incorrect IP address for the printer ..................................................... 135
The computer is unable to communicate with the printer ............................................................ 135
The printer is using incorrect link and duplex settings for the network ....................................... 136
New software programs might be causing compatibility problems ............................................. 136
The computer or workstation might be set up incorrectly ............................................................ 136
The printer is disabled, or other network settings are incorrect ................................................... 136
Solve wireless network problems ..................................................................................................................... 137
Introduction ..................................................................................................................................... 137
Wireless connectivity checklist ....................................................................................................... 137
The printer does not print after the wireless configuration completes ........................................ 138
The printer does not print, and the computer has a third-party firewall installed ....................... 138
The wireless connection does not work after moving the wireless router or printer ................... 138
Cannot connect more computers to the wireless printer .............................................................. 138
The wireless printer loses communication when connected to a VPN .......................................... 139
The network does not appear in the wireless networks list .......................................................... 139
The wireless network is not functioning ........................................................................................ 139
Perform a wireless network diagnostic test .................................................................................. 139
Reduce interference on a wireless network ................................................................................... 139
Index ........................................................................................................................................................... 141
viii ENWW
1 Product overview
●
Product views
●
Product specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW 1
Product views
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
1
2
11
10
9
8
7
6
5
4
1 Scanner
2 Document feeder
3 Regulatory label (inside the front door)
4Tray 2
3
5Tray 1
6 Power on/off button
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Output bin
10 Walk-up USB port (for printing and scanning without a computer)
11 Touchscreen control panel (tilts up for easier viewing)
2 Chapter 1 Product overview ENWW
Printer back view
6
1 Front door release button
2 USB port for job storage
1
2
5
3
4
3 USB port for direct connection to a computer
4 Ethernet port
5 Duplexer door (provides access to jams)
6 Power connection
ENWW Product views 3
Control-panel view
1
2
345
1 Touchscreen Provides access to menus, help animations, and printer
2 Home page screen indicator The display indicates which Home screen the control panel is
3 Help button Provides access to the control-panel help system
4 Home button Provides access to the Home screen
5 Back button Returns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
information.
currently displaying.
4 Chapter 1 Product overview ENWW
Home screen layout
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
1
2
10 8 7 6 59 4 3
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3
4
5
Setup
Apps
Supplies
button
button
button
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
depending on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
or a wireless network icon ,
6 USB
7 Scan
8 Jobs
9
10 Printer status This screen area provides information about the overall printer status.
button Touch this button to open the USB Flash Drive menu.
button Touch this button to open the scan features:
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
button Touch this button to open the stored jobs feature.
Copy
button
Touch this button to open the copy feature.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch
Swipe
Scroll
Touch an item on the screen to select that item
or open that menu. Also, when scrolling
through menus, briefly touch the screen to stop
the scrolling.
Touch the screen and then move the finger
horizontally to move the screen sideways.
Touch the screen, and then, without lifting the
finger, move the finger vertically to move the
screen.
Touch the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
button to open the Setup
6 Chapter 1 Product overview ENWW
Product specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
www.hp.com/support/colorljM377MFP.
Model name
Product number
Paper handling 50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection with IPv4
Hi-Speed USB 2.0
Print server for wireless network connectivity
Walk-up USB port
Wi-Fi Direct for printing from mobile devices
Control-panel display and input Touchscreen control panel
Print Prints 24 pages per minute (ppm) on A4 and
USB printing (no computer required)
Job storage/PIN-protected printing
M377dw
and IPv6
25 ppm on letter-size paper
(Requires a 16 GB or greater USB thumb drive.)
M5H23A
Copy and Scan
NOTE: Copy and scan speeds are
subject to change. For the most
current information, go to
www.hp.com/support/
colorljM377MFP.
50-page document feeder
Scan to E-mail, Scan to USB, and Scan to Network
Copies 19 pages per minute (ppm)
Scans 26 ppm
Folder options
ENWW Product specifications 7
Supported operating systems
The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the
software installation notes for more information.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from
123.hp.com or
from the Print Support page, and then use HP Easy Start to install the HP print driver and utility. HP Easy
Start is not included in the in-box CD.
1. Go to
123.hp.com.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to
UNIX: For information and print drivers for UNIX®, go to
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32bit
Windows Vista®, 32-bit The HP PCL.6 printer-specific print
Windows Server 2003 SP2 or
later, 32-bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
hplipopensource.com/hplip-web/index.html.
www.hp.com/go/unixmodelscripts.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
The full software installation is not supported for this
operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows 7 SP1 or later, 32-bit
and 64-bit
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specific print
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print
Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specific print
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the basic software
installation.
driver is installed for this operating
system as part of the basic software
installation.
driver is installed for this operating
system as part of the basic software
installation.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32-bit driver.
8 Chapter 1 Product overview ENWW
Operating system Print driver installed Notes
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bit The software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.9 Mavericks, OS X 10.10
Yosemite, and OS X 10.11 El
Capitan
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
The OS X print driver and print utility
are available for download from
123.hp.com. The HP installer
software for OS X is not included in
the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM377MFP, and use the
site
Windows Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM377MFP, and use the
site
Windows Add Printer tool to install it.
Download HP Easy Start either from
the Print Support page, and then use HP Easy Start to
install the HP print driver and utility.
1. Go to
123.hp.com.
123.hp.com or from
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM377MFP for
HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit);
and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
2. Follow the steps provided to download the printer
software.
www.hp.com/go/upd and click the Specifications tab.
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
HP All-in-One Remote app for iOS and Android devices
ENWW Product specifications 9
●
Google Cloud Print
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the base model
3
3
1
1
2
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 23.2 kg (51.15 lb)
2
10 Chapter 1 Product overview ENWW
Figure 1-2 Dimensions for printer with optional Tray 3
3
1
3
1
2
Printer fully closed Printer fully open
1. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 28.4 kg (62.61 lb)
2
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/colorljM377MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 20% to 70% relative humidity (RH), non-
condensing
ENWW Product specifications 11
10% to 80% RH, non-condensing
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljM377MFP for HP's all-inclusive help for the printer. Find the following
support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
12 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW 13
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1. Open Tray 1.
2. Press the tab on the right paper guide to move
the paper width guides outward, and then slide
out the tray extension.
14 Chapter 2 Paper trays ENWW
3. Place the paper stack in the tray, and then adjust
the side guides so that they lightly touch the
stack, but do not bend it. For information about
how to orient the paper, see
Tray 1 paper
orientation on page 16.
4. At the computer, begin the printing process from
the software application. Make sure that the
driver is set to the correct paper type and size for
the paper being printed from Tray 1.
ENWW Load paper into Tray 1 (multipurpose tray) 15
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
123
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
16 Chapter 2 Paper trays ENWW
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
●
Load paper into Tray 2
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Tray 2 paper orientation
Load paper into Tray 2
1. Open the tray.
2. Adjust the paper-width guides by squeezing the
adjustment latches on the guides and then
sliding the guides to the size of the paper being
used.
ENWW Load paper into Tray 2 17
3. To load legal-size paper, extend the tray front by
squeezing the front latch and pulling the front of
the tray.
NOTE: When loaded with legal-size paper,
Tray 2 extends from the front of the printer
approximately 51 mm (2 in).
4. Load paper into the tray.
18 Chapter 2 Paper trays ENWW
5. Make sure that the paper stack is flat at all four
corners. Slide the paper length and width guides
so that they are against the stack of paper.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
6. After making sure that the paper stack is below
the tray full indicator, close the tray.
ENWW Load paper into Tray 2 19
Tray 2 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge toward the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
123
20 Chapter 2 Paper trays ENWW
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