Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 3/2019
Trademark Credits
®
, Adobe Photoshop®, Acrobat®, and
Adobe
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
iPad is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPod is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPhone is a trademark of Apple Inc., registered
in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Power consumption, electrical specifications, and acoustic emissions .......................................... 11
Operating-environment range .......................................................................................................... 11
Printer hardware setup and software installation ............................................................................................. 12
2 Paper trays ................................................................................................................................................. 13
Load paper into Tray 1 (multipurpose tray) ........................................................................................................ 14
Load paper into Tray 1 (multipurpose tray) ..................................................................................... 14
Tray 1 paper orientation ................................................................................................................... 16
Load paper into Tray 2 ......................................................................................................................................... 17
3 Supplies, accessories, and parts ................................................................................................................... 23
Order supplies, accessories, and parts ............................................................................................................... 24
Before you begin ............................................................................................................................... 42
Set up the printer for job storage ..................................................................................................... 42
Step one: Install the USB storage device ....................................................................... 42
Step two: Update the print driver ................................................................................... 43
Create a stored job (Windows) .......................................................................................................... 43
Print a stored job ............................................................................................................................... 45
Delete a stored job ............................................................................................................................ 45
Mobile printing ..................................................................................................................................................... 46
Use walk-up USB printing .................................................................................................................................... 50
Make a copy ......................................................................................................................................................... 54
Copy on both sides (duplex) ................................................................................................................................ 55
Copy on both sides manually ............................................................................................................ 55
Scan by using the HP Scan software (Windows) ................................................................................................. 58
Scan by using the HP Scan software (OS X) ........................................................................................................ 59
Scan to a USB flash drive ..................................................................................................................................... 60
Set up the Scan to Network Folder feature ........................................................................................................ 61
Step two: Configure the Scan to Network Folder feature .............................................. 65
Scan to a network folder ..................................................................................................................................... 67
Set up the Scan to E-mail feature ....................................................................................................................... 68
Step two: Configure the Scan to E-mail feature ............................................................ 73
Step three: Add contacts to the E-mail Address Book ................................................... 75
Step four: Configure the default E-mail Options ........................................................... 75
Scan to email ....................................................................................................................................................... 77
7 Manage the product ..................................................................................................................................... 79
Use HP Web Services applications ...................................................................................................................... 80
Change the product connection type (Windows) ................................................................................................ 81
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 82
Advanced configuration with HP Utility for OS X ................................................................................................ 85
Open HP Utility .................................................................................................................................. 85
HP Utility features ............................................................................................................................. 85
Configure IP network settings ............................................................................................................................. 87
View or change network settings ..................................................................................................... 87
Rename the printer on a network ..................................................................................................... 87
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 88
Link speed and duplex settings ........................................................................................................ 88
Product security features .................................................................................................................................... 90
Print with EconoMode ....................................................................................................................... 91
Set the Sleep/Auto Off After setting ................................................................................................. 91
Set the Shut Down After delay and configure the printer to use 1 watt or less of power .............. 92
Set the Delay Shut Down setting ...................................................................................................... 92
HP Web Jetadmin ................................................................................................................................................. 93
Update the firmware ........................................................................................................................................... 94
Method one: Update the firmware using the control panel ............................................................. 94
Method two: Update the firmware using the Firmware Update Utility ............................................ 94
Customer support ................................................................................................................................................ 98
Control panel help system .................................................................................................................................. 99
Restore the factory-set defaults ...................................................................................................................... 100
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 101
Change the “Very Low” settings ..................................................................................................... 101
Order supplies ................................................................................................................................. 101
Product does not pick up paper or misfeeds .................................................................................................... 102
The printer does not pick up paper ................................................................................................. 102
The printer picks up multiple sheets of paper ............................................................................... 104
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 107
Clean the pickup rollers and separation pad in the document feeder ........................................... 108
Clear paper jams ................................................................................................................................................ 110
The printer does not print after the wireless configuration completes ........................................ 138
The printer does not print, and the computer has a third-party firewall installed ....................... 138
The wireless connection does not work after moving the wireless router or printer ................... 138
Cannot connect more computers to the wireless printer .............................................................. 138
The wireless printer loses communication when connected to a VPN .......................................... 139
The network does not appear in the wireless networks list .......................................................... 139
The wireless network is not functioning ........................................................................................ 139
Perform a wireless network diagnostic test .................................................................................. 139
Reduce interference on a wireless network ................................................................................... 139
Index ........................................................................................................................................................... 141
viiiENWW
1Product overview
●
Product views
●
Product specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW1
Product views
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
1
2
11
10
9
8
7
6
5
4
1Scanner
2Document feeder
3Regulatory label (inside the front door)
4Tray 2
3
5Tray 1
6Power on/off button
7Front door (provides toner cartridge access)
8Output bin extension
9Output bin
10Walk-up USB port (for printing and scanning without a computer)
11Touchscreen control panel (tilts up for easier viewing)
2Chapter 1 Product overviewENWW
Printer back view
6
1Front door release button
2USB port for job storage
1
2
5
3
4
3USB port for direct connection to a computer
4Ethernet port
5Duplexer door (provides access to jams)
6Power connection
ENWWProduct views3
Control-panel view
1
2
345
1TouchscreenProvides access to menus, help animations, and printer
2Home page screen indicatorThe display indicates which Home screen the control panel is
3Help buttonProvides access to the control-panel help system
4Home buttonProvides access to the Home screen
5Back buttonReturns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
information.
currently displaying.
4Chapter 1 Product overviewENWW
Home screen layout
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
1
2
108765943
1Reset buttonTouch this button to reset any temporary job settings to the default printer settings.
2Connection Information
button
3
4
5
Setup
Apps
Supplies
button
button
button
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
depending on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
or a wireless network icon ,
6USB
7Scan
8Jobs
9
10Printer statusThis screen area provides information about the overall printer status.
buttonTouch this button to open the USB Flash Drive menu.
buttonTouch this button to open the scan features:
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
buttonTouch this button to open the stored jobs feature.
Copy
button
Touch this button to open the copy feature.
ENWWProduct views5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
ActionDescriptionExample
Touch
Swipe
Scroll
Touch an item on the screen to select that item
or open that menu. Also, when scrolling
through menus, briefly touch the screen to stop
the scrolling.
Touch the screen and then move the finger
horizontally to move the screen sideways.
Touch the screen, and then, without lifting the
finger, move the finger vertically to move the
screen.
Touch the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
button to open the Setup
6Chapter 1 Product overviewENWW
Product specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
www.hp.com/support/colorljM377MFP.
Model name
Product number
Paper handling50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing
Connectivity10/100/1000 Ethernet LAN connection with IPv4
Hi-Speed USB 2.0
Print server for wireless network connectivity
Walk-up USB port
Wi-Fi Direct for printing from mobile devices
Control-panel display and inputTouchscreen control panel
PrintPrints 24 pages per minute (ppm) on A4 and
USB printing (no computer required)
Job storage/PIN-protected printing
M377dw
and IPv6
25 ppm on letter-size paper
(Requires a 16 GB or greater USB thumb drive.)
M5H23A
Copy and Scan
NOTE: Copy and scan speeds are
subject to change. For the most
current information, go to
www.hp.com/support/
colorljM377MFP.
50-page document feeder
Scan to E-mail, Scan to USB, and Scan to Network
Copies 19 pages per minute (ppm)
Scans 26 ppm
Folder options
ENWWProduct specifications7
Supported operating systems
The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the
software installation notes for more information.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from
123.hp.com or
from the Print Support page, and then use HP Easy Start to install the HP print driver and utility. HP Easy
Start is not included in the in-box CD.
1.Go to
123.hp.com.
2.Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to
UNIX: For information and print drivers for UNIX®, go to
Operating systemPrint driver installedNotes
Windows® XP SP3 or later, 32bit
Windows Vista®, 32-bitThe HP PCL.6 printer-specific print
Windows Server 2003 SP2 or
later, 32-bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
hplipopensource.com/hplip-web/index.html.
www.hp.com/go/unixmodelscripts.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
The full software installation is not supported for this
operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows 7 SP1 or later, 32-bit
and 64-bit
Windows 8, 32-bit and 64-bitThe HP PCL-6 printer-specific print
Windows 8.1, 32-bit and 64-bitThe HP PCL-6 printer-specific print
Windows 10, 32-bit and 64-bitThe HP PCL-6 printer-specific print
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the basic software
installation.
driver is installed for this operating
system as part of the basic software
installation.
driver is installed for this operating
system as part of the basic software
installation.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32-bit driver.
8Chapter 1 Product overviewENWW
Operating systemPrint driver installedNotes
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bitThe software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.9 Mavericks, OS X 10.10
Yosemite, and OS X 10.11 El
Capitan
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
The OS X print driver and print utility
are available for download from
123.hp.com. The HP installer
software for OS X is not included in
the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM377MFP, and use the
site
Windows Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM377MFP, and use the
site
Windows Add Printer tool to install it.
Download HP Easy Start either from
the Print Support page, and then use HP Easy Start to
install the HP print driver and utility.
1.Go to
123.hp.com.
123.hp.com or from
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM377MFP for
HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit);
and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
2.Follow the steps provided to download the printer
software.
www.hp.com/go/upd and click the Specifications tab.
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
HP All-in-One Remote app for iOS and Android devices
ENWWProduct specifications9
●
Google Cloud Print
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the base model
3
3
1
1
2
Printer fully closedPrinter fully open
1. Height399.8 mm (15.74 in)656 mm (25.83 in)
2. Depth472.3 mm (18.59 in)1124.4 mm (44.27 in)
3. Width415.4 mm (16.35 in)415.4 mm (16.35 in)
Weight (with cartridges)23.2 kg (51.15 lb)
2
10Chapter 1 Product overviewENWW
Figure 1-2 Dimensions for printer with optional Tray 3
3
1
3
1
2
Printer fully closedPrinter fully open
1. Height531.8 mm (20.93 in)788 mm (31.02 in)
2. Depth472.3 mm (18.59 in)1124.4 mm (44.27 in)
3. Width415.4 mm (16.35 in)415.4 mm (16.35 in)
Weight (with cartridges)28.4 kg (62.61 lb)
2
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/colorljM377MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
EnvironmentRecommendedAllowed
Temperature15° to 27°C (59° to 80.6°F)15° to 30°C (59° to 86°F)
Relative humidity20% to 70% relative humidity (RH), non-
condensing
ENWWProduct specifications11
10% to 80% RH, non-condensing
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljM377MFP for HP's all-inclusive help for the printer. Find the following
support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
12Chapter 1 Product overviewENWW
2Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW13
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1.Open Tray 1.
2.Press the tab on the right paper guide to move
the paper width guides outward, and then slide
out the tray extension.
14Chapter 2 Paper traysENWW
3.Place the paper stack in the tray, and then adjust
the side guides so that they lightly touch the
stack, but do not bend it. For information about
how to orient the paper, see
Tray 1 paper
orientation on page 16.
4.At the computer, begin the printing process from
the software application. Make sure that the
driver is set to the correct paper type and size for
the paper being printed from Tray 1.
ENWWLoad paper into Tray 1 (multipurpose tray)15
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper typeOutputHow to load paper
Letterhead or preprinted1-sided printingFace-up
Top edge leading into the printer
Letterhead or preprinted2-sided printingFace-down
Top edge away from the printer
123
123
Prepunched1-sided printing or 2-sided printingFace-up
Holes toward the left side of the printer
16Chapter 2 Paper traysENWW
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
●
Load paper into Tray 2
●
Tray 2 paper orientation
Load paper into Tray 2
1.Open the tray.
2.Adjust the paper-width guides by squeezing the
adjustment latches on the guides and then
sliding the guides to the size of the paper being
used.
ENWWLoad paper into Tray 217
3.To load legal-size paper, extend the tray front by
squeezing the front latch and pulling the front of
the tray.
NOTE: When loaded with legal-size paper,
Tray 2 extends from the front of the printer
approximately 51 mm (2 in).
4.Load paper into the tray.
18Chapter 2 Paper traysENWW
5.Make sure that the paper stack is flat at all four
corners. Slide the paper length and width guides
so that they are against the stack of paper.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
6.After making sure that the paper stack is below
the tray full indicator, close the tray.
ENWWLoad paper into Tray 219
Tray 2 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper typeOutputHow to load paper
Letterhead or preprinted1-sided printingFace-up
Top edge toward the printer
Letterhead or preprinted2-sided printingFace-down
Top edge away from the printer
123
Prepunched1-sided printing or 2-sided printingFace-up
Holes toward the left side of the printer
123
20Chapter 2 Paper traysENWW
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. For the best performance, only 5 mm (.
2 in) of envelopes (4 to 6 envelopes) should be loaded into Tray 1, and only 10 envelopes should be loaded
into Tray2.
To print envelopes using either Tray 1 or Tray 2, follow these steps to select the correct settings in the print
driver.
Print envelopes
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,
and then select the printer.
3.Click or tap the Paper/Quality tab.
4.In the Paper size drop-down list, select the correct size for the envelopes.
5.In the Paper type drop-down list, select Envelope.
6.In the Paper source drop-down list, select the tray to be used.
7.Click the OK button to close the Document Properties dialog box.
8.In the Print dialog box, click the OK button to print the job.
ENWWLoad and print envelopes21
Envelope orientation
Load envelopes in Tray 1 face up, with the short, postage end
leading into the printer.
Load envelopes in Tray 2 face up, with the short, postage end
leading into the printer.
22Chapter 2 Paper traysENWW
3Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Replace the toner cartridges
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW23
Order supplies, accessories, and parts
Ordering
Order supplies and paperwww.hp.com/go/suresupply
Order genuine HP parts or accessories
Order through service or support providersContact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)To access, in a supported Web browser on the computer, enter
www.hp.com/buy/parts
the printer IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.
Supplies and accessories
ItemDescriptionCartridge numberPart number
Supplies
HP 410A Black Original LaserJet Toner
Cartridge
HP 410X High Yield Black Original
LaserJet Toner Cartridge
HP 410A Cyan Original LaserJet Toner
Cartridge
HP 410X High Yield Cyan Original
LaserJet Toner Cartridge
HP 410A Yellow Original LaserJet
Toner Cartridge
Standard-capacity replacement black toner
cartridge
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benefits can be found at
www.hp.com/go/csr-faq.
24Chapter 3 Supplies, accessories, and partsENWW
www.hp.com/go/csr-support and
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
●
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.
●
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for
no additional charge during the printer warranty period.
ItemDescriptionSelf-replacement
options
150-sheet paper input trayReplacement cassette for Tray 2MandatoryRM2-6377-000CN
550-sheet paper feederReplacement optional Tray 3MandatoryCF404-67901
Part number
ENWWOrder supplies, accessories, and parts25
Replace the toner cartridges
Introduction
This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.
Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at
www.hp.com/
go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan
(C), and black (K). The toner cartridges are inside the front door.
ItemDescriptionCartridge numberPart number
HP 410A Black Original LaserJet Toner
Cartridge
HP 410X High Yield Black Original LaserJet
Toner Cartridge
HP 410A Cyan Original LaserJet Toner
Cartridge
HP 410X High Yield Cyan Original LaserJet
Toner Cartridge
HP 410A Yellow Original LaserJet Toner
Cartridge
HP 410X High Yield Yellow Original
LaserJet Toner Cartridge
HP 410A Magenta Original LaserJet Toner
Cartridge
Standard-capacity replacement black
toner cartridge
HP 410X High Yield Magenta Original
LaserJet Toner Cartridge
High-capacity replacement magenta toner
cartridge
410XCF413X
Do not remove the toner cartridge from its package until it is time to install it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
If the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in
the original plastic packaging, or cover the cartridge with a light-weight, opaque item.
The following illustration shows the toner-cartridge components.
26Chapter 3 Supplies, accessories, and partsENWW
1
2
2
1
1
3
3
1Handle
2Imaging drum
3Memory chip
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner cartridge box.
Remove and replace the toner cartridges
1.Open the front door by pressing the button on
left panel.
ENWWReplace the toner cartridges27
2.Grasp the blue handle on the toner cartridge
drawer, and then pull out the drawer.
3.Grasp the handle on the toner cartridge, and then
pull the toner cartridge straight up to remove it.
4.Remove the new toner cartridge package from
the box, and then pull the release tab on the
packaging.
28Chapter 3 Supplies, accessories, and partsENWW
5.Remove the toner cartridge from the opened
packaging shell.
6.Gently rock the toner cartridge from front to back
to distribute the toner evenly inside the cartridge.
7.Do not touch the imaging drum on the bottom of
the toner cartridge. Fingerprints on the imaging
drum can cause print-quality problems.
Also, do not expose the cartridge to light
unnecessarily.
ENWWReplace the toner cartridges29
8.Insert the new toner cartridge into the drawer.
Make sure that the color chip on the cartridge
matches the color chip on the drawer.
9.Close the toner cartridge drawer.
30Chapter 3 Supplies, accessories, and partsENWW
10. Close the front door.
11. Pack the used toner cartridge into the packaging
that the new cartridge came in.
In the U.S., a pre-paid shipping label is included in
the box. In other countries/regions, go to
www.hp.com/recycle to print a pre-paid shipping
label.
Adhere the pre-paid shipping label to the box,
and then return the used cartridge to HP for
recycling (where available).
1
2
http://www.hp.com/recycle
ENWWReplace the toner cartridges31
32Chapter 3 Supplies, accessories, and partsENWW
4Print
●
Print tasks (Windows)
●
Print tasks (OS X)
●
Store print jobs on the product to print later or print privately
●
Mobile printing
●
Use walk-up USB printing
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW33
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1.From the software program, select the Print option.
2.Select the printer from the list of printers. To change settings, click or tap the Properties or
Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
34Chapter 4 PrintENWW
3.Click or tap the tabs in the print driver to configure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings
on the Paper/Quality tab.
4.Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5.Click or tap the OK button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both
sides manually.
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3.Click or tap the Finishing tab.
4.Select the Print on both sides check box. Click the OK button to close the Document Properties dialog
box.
5.In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
ENWWPrint tasks (Windows)35
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3.Click or tap the Finishing tab.
4.Select the Print on both sides (manually) check box. Click the OK button to print the first side of the
job.
5.Retrieve the printed stack from the output bin, and place it in Tray 1.
6.If prompted, touch the appropriate control panel button to continue.
36Chapter 4 PrintENWW
Print multiple pages per sheet (Windows)
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3.Click or tap the Finishing tab.
4.Select the number of pages per sheet from the Pages per sheet drop-down list.
5.Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close
the Document Properties dialog box.
6.In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows)
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3.Click or tap the Paper/Quality tab.
4.From the Paper type drop-down list, click the More... option.
5.Expand the list of Type is: options.
6.Expand the category of paper types that best describes your paper.
7.Select the option for the type of paper you are using, and then click the OK button.
8.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
If the tray needs to be configured, a tray configuration message displays on the printer control panel.
9.Load the tray with the specified type and size of paper, and then close the tray.
10. Touch the OK button to accept the assigned type and size, or touch the Modify button to choose a
different paper size or type.
11. Select the correct type and size, and then touch the OK button.
Additional print tasks
Go to www.hp.com/support/colorljM377MFP.
ENWWPrint tasks (Windows)37
Instructions are available for performing specific print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to fit a specific paper size
●
Print the first or last pages of the document on different paper
●
Print watermarks on a document
38Chapter 4 PrintENWW
Print tasks (OS X)
How to print (OS X)
The following procedure describes the basic printing process for OS X.
1.Click the File menu, and then click the Print option.
2.Select the printer.
3.Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for different software programs.
4.Click the Print button.
Automatically print on both sides (OS X)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1.Click the File menu, and then click the Print option.
2.Select the printer.
3.Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs.
4.Select a binding option from the Two-Sided drop-down list.
5.Click the Print button.
Manually print on both sides (OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1.Click the File menu, and then click the Print option.
2.Select the printer.
3.Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for different software programs.
4.Click the Manual Duplex box, and select a binding option.
5.Click the Print button.
6.Go to the printer, and remove any blank paper that is in Tray 1.
ENWWPrint tasks (OS X)39
7.Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8.If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (OS X)
1.Click the File menu, and then click the Print option.
2.Select the printer.
3.Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs.
4.From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5.In the Layout Direction area, select the order and placement of the pages on the sheet.
6.From the Borders menu, select the type of border to print around each page on the sheet.
7.Click the Print button.
Select the paper type (OS X)
1.Click the File menu, and then click the Print option.
2.Select the printer.
3.Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality
menu.
NOTE: The name of the item varies for different software programs.
4.Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
●
Media Type: Select the option for the type of paper for the print job.
●
Print Quality: Select the resolution level for the print job.
●
Edge-To-Edge Printing: Select this option to print close to the paper edges.
●
EconoMode: Select this option to conserve toner when printing drafts of documents.
5.Click the Print button.
Additional print tasks
Go to www.hp.com/support/colorljM377MFP.
Instructions are available for performing specific print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
40Chapter 4 PrintENWW
●
Select the page orientation
●
Create a booklet
●
Scale a document to fit a specific paper size
●
Print the first or last pages of the document on different paper
●
Print watermarks on a document
ENWWPrint tasks (OS X)41
Store print jobs on the product to print later or print privately
●
Introduction
●
Before you begin
●
Set up the printer for job storage
●
Create a stored job (Windows)
●
Print a stored job
●
Delete a stored job
Introduction
This section provides procedures for creating and printing documents that are stored on the printer. These
jobs can be printed at a later time or printed privately.
Before you begin
The job storage feature has the following requirements:
●
A dedicated USB 2.0 storage device with at least 16 GB free space must be installed in the rear host USB.
This USB storage device holds the job storage jobs sent to the printer. Removing this USB storage device
from the printer disables the job storage feature.
●
If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.
Set up the printer for job storage
Complete the following processes to enable the printer job storage feature.
Step one: Install the USB storage device
1.Locate the rear USB port.
NOTE: On some models, the rear USB port is covered. Remove the rear USB port cover before
proceeding.
42Chapter 4 PrintENWW
2.Install the USB flash drive into the rear USB port.
The control panel displays a The USB drive will be formatted message.
3.Select OK to complete the procedure.
NOTE: This procedure deletes all data on the USB flash drive.
Step two: Update the print driver
Update the print driver in Windows
1.Click the Start button, and then click Devices and Printers.
2.Right-click on the name of the HP printer, and then select Printer properties.
3.In the Properties dialog, select the Device Settings tab.
4.Select Update Now, and then click OK. The print driver updates.
The updated print driver will include the Job Storage tab.
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
1.From the software program, select the Print option.
ENWWStore print jobs on the product to print later or print privately43
2.Select the printer from the list of printers, and then select Properties or Preferences (the name varies
for different software programs).
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3.Click the Job Storage tab.
4.Select a Job Storage Mode option.
ModeDescriptionPIN protectedJob deletion
Proof and HoldPrint the first page of a
document to verify print
quality, and then print the
rest of the document from
the printer control panel
Personal JobThe job does not print until
you request it at the printer
control panel.
NoAutomatically after the job is
printed or when job retention
limit is reached.
Yes (optional)Automatically after the job is
printed or when job retention
limit is reached.
44Chapter 4 PrintENWW
ModeDescriptionPIN protectedJob deletion
Quick CopyPrint the requested number
Stored JobStore a job on the printer and
5.To use a custom user name or job name, click the Custom button, and then enter the user name or the
job name.
Select which option to use if another stored job already has that name:
●
Use Job Name + (1-99): Append a unique number to the end of the job name.
●
Replace Existing File: Overwrite the existing stored job with the new one.
6.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1.From the Home screen on the product control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
of copies of a job and store a
NoManually
copy of the job in the printer
memory so you can print it
again later.
Yes (optional)Manually
allow other users to print the
job at any time.
2.From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3.Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4.To adjust the number of copies, touch Copies, enter the number of copies, and then touch OK.
5.Touch Print to print the job.
Delete a stored job
When you send a stored job to the printer memory, the printer overwrites any previous jobs with the same
user and job name. If the printer memory is full, the printer control panel displays a No more memory
message and existing stored jobs must be deleted before additional print jobs can be stored.
Use this procedure to delete a job that is stored in the printer memory.
1.From the Home screen on the printer control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
2.From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3.Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4.Select Delete, and then select OK to delete the job.
ENWWStore print jobs on the product to print later or print privately45
Mobile printing
Introduction
HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to
go/LaserJetMobilePrinting.
●
Wi-Fi Direct (wireless models only)
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
●
Android embedded printing
Wi-Fi Direct (wireless models only)
Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the
Internet.
NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct.
Use Wi-Fi Direct to print wirelessly from the following devices:
www.hp.com/
●
Android mobile devices compatible with the Android embedded print solution
●
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●
Android mobile devices using the HP ePrint App or the Android embedded print solution
●
PC and Mac devices using the HP ePrint Software
For more information on Wi-Fi Direct printing, go to
Wi-Fi Direct capabilities can be enabled or disabled from the printer’s control panel.
Enable or disable Wi-Fi Direct
Wi-Fi Direct capabilities must be enabled first from the printer control panel.
1.
From the Home screen on the printer control panel, select the Connection Information
button.
2.Open the following menus:
●
Wi-Fi Direct
●
Settings
●
On/Off
www.hp.com/go/wirelessprinting.
3.Touch the On menu item. Touching the Off button disables Wi-Fi Direct printing.
46Chapter 4 PrintENWW
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. The
Wi-Fi Direct Name is also available by touching the Connection Information
screen on the printer control panel, and then touching the Wi-Fi Direct icon.
Change the printer Wi-Fi Direct name
Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):
Step one: Open the HP Embedded Web Server
1.
From the Home screen on the printer control panel, select the Connection Information
button, and then touch the Network Connected or the Network Wi-Fi ONbutton to display the
IP address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message
when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
icon from the Home
Step two: Change the Wi-Fi Direct name
1.Click the Networking tab.
2.On the left navigation pane, click the Wi-Fi Direct Setup link.
3.In the Wi-Fi Direct Name field, enter the new name.
4.Click Apply.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address
from any email-enabled device.
NOTE: The printer might require a firmware update to use this feature.
To use HP ePrint, the printer must meet these requirements:
●
The printer must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1.
From the Home screen on the printer control panel, touch the Connection Information
button.
2.Open the following menus:
ENWWMobile printing47
●
ePrint
●
Settings
●
Enable Web Services
3.Touch the Print button to read the terms of use agreement. Touch the OK button to accept the
terms of use and enable HP Web Services
The printer enables Web Services, and then prints an information page. The information page
contains the printer code that necessary to register the HP printer at HP Connected.
4.Go to
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable product. This software makes it easy to find HP ePrint-enabled products that are registered to
your HP Connected account. The target HP printer can be located in the office or at locations across the
globe.
●
Windows: After installing the software, open the Print option from within your application, and then
select HP ePrint from the installed printers list. Click the Properties button to configure print options.
●
Mac: After installing the software, select File, Print, and then select the arrow next to PDF (in the
bottom left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN
or WAN) to products that support UPD PostScript®.
Windows and Mac both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and Mac also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to
www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver.
www.hpconnected.com to create an HP ePrint account and complete the setup process.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later and from Mac computers running OS X
10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod
touch (third generation or later) in the following mobile applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
48Chapter 4 PrintENWW
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/LaserJetMobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and
earlier do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to
HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the supported operating systems, so installing drivers or downloading
software is not necessary.
For more information on how to use Android embedded printing and which Android devices are supported, go
to
www.hp.com/go/LaserJetMobilePrinting.
ENWWMobile printing49
Use walk-up USB printing
Introduction
This printer features walk-up USB printing, for quickly printing files without sending them from a computer.
The printer accepts standard USB flash drives in the USB port. It supports the following types of files:
●
.pdf
●
.jpg
●
.prn and .PRN
●
.cht and .CHT
●
.pxl
●
.pcl and .PCL
●
.ps and .PS
●
.doc and .docx
●
.ppt and .pptx
Step one: Access USB files on the printer
1.Insert the USB flash drive into the walk-up USB port on the printer.
2.The USB Flash Drive menu opens with the following options:
●
Print Documents
●
View and Print Photos
●
Scan to USB Drive
Step two: Print USB documents
Option one: Print documents
1.To print a document, select Print Documents.
2.Select the name of the document to print. If the document is stored in a folder, select the folder first,
and then select the document to print.
3.When the summary screen opens, the following settings can be adjusted:
●
Number of Copies
●
Paper Size
●
Paper Type
●
Fit to Page
●
Collation
●
Output Color (color models only)
50Chapter 4 PrintENWW
4.Select Print to print the document.
5.Retrieve the printed job from the output bin, and remove the USB flash drive.
Option two: Print photos
1.To print photos, select View and Print Photos.
2.Select the preview image of each photo to be printed, and then select Done.
3.When the summary screen opens, the following settings can be adjusted:
●
Image Size
●
Paper Size
●
Paper Type
●
Number of Copies
●
Output Color (color printers only)
●
Lighter/Darker
4.Select Print to print the photos.
5.Retrieve the printed job from the output bin, and remove the USB flash drive.
ENWWUse walk-up USB printing51
52Chapter 4 PrintENWW
5Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Additional copy tasks
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW53
Make a copy
1.Load the document on the scanner glass according to the indicators on the product.
2.
From the Home screen on the product control panel, touch the Copy
3.To optimize copy quality for different types of documents, touch the Settings button, and then scroll to
and touch the Optimize button. Swipe the control panel screen to scroll through the options, and then
touch an option to select it. The following copy-quality settings are available:
●
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
●
Mixed: Use this setting for documents that contain a mixture of text and graphics.
●
Text: Use this setting for documents that contain mostly text.
●
Picture: Use this setting for documents that contain mostly graphics.
4.Touch Number of Copies, and then use the touchscreen keypad to adjust the number of copies.
5.Touch the Black or Color button to start copying.
button.
54Chapter 5 CopyENWW
Copy on both sides (duplex)
Copy on both sides manually
1.Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-
left corner of the glass. Close the scanner.
2.
From the Home screen on the product control panel, touch the Copy
3.Touch the Settings button.
4.Scroll to and touch the Two-Sided button.
5.Swipe through the options, and then touch an option to select it.
6.Touch the Black or Color button to start copying.
7.The product prompts you to load the next original document. Place it on the glass, and then touch the
OK button.
8.Repeat this process until you have scanned the last page. Touch the Done button to finish printing the
copies.
button.
ENWWCopy on both sides (duplex)55
Additional copy tasks
Go to www.hp.com/support/colorljM377MFP.
Instructions are available for performing specific copy tasks, such as the following:
●
Copy or scan pages from books or other bound documents
●
Copy mixed-size documents
●
Copy or scan both sides of an identification card
●
Copy or scan a document into a booklet format
56Chapter 5 CopyENWW
6Scan
●
Scan by using the HP Scan software (Windows)
●
Scan by using the HP Scan software (OS X)
●
Scan to a USB flash drive
●
Set up the Scan to Network Folder feature
●
Scan to a network folder
●
Set up the Scan to E-mail feature
●
Scan to email
●
Additional scan tasks
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW57
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned
image as a file or send it to another software application.
1.Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2.From the computer, click Start, and then click Programs (or All Programs in Windows XP).
3.Click HP, and then select your printer.
4.Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5.Click Scan.
NOTE: Click More to gain access to more options.
Click Create New Scan Shortcut to create a customized set of settings and save it in the list of shortcuts.
58Chapter 6 ScanENWW
Scan by using the HP Scan software (OS X)
Use the HP Scan software to initiate scanning from software on your computer.
1.Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2.From the computer, open HP Scan, which is located in the HP folder inside the Applications folder.
3.Follow the on-screen instructions to scan the document.
4.When you have scanned all the pages, click File and then Save to save them to a file.
ENWWScan by using the HP Scan software (OS X)59
Scan to a USB flash drive
1.Load the document on the scanner glass or into the document feeder according to the indicators on the
printer.
2.Insert a USB flash drive into the walk-up USB port.
3.The USB Flash Drive menu opens with the following options:
●
Print Documents
●
View and Print Photos
●
Scan to USB Drive
4.Select Scan to USB Drive.
5.When the summary screen opens, the following settings can be adjusted:
●
Scan File Type
●
Scan Resolution
●
Scan Paper Size
●
Scan Source
●
File Name Prefix
●
Output Color
6.Touch the Scan button to scan and save the file.
The printer creates a folder named HPSCANS on the USB drive, and it saves the file in .PDF or .JPG
format using an automatically generated file name.
60Chapter 6 ScanENWW
Set up the Scan to Network Folder feature
●
Introduction
●
Before you begin
●
Method one: Use the Scan to Network Folder Wizard (Windows)
●
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
●
Set up the Scan to Network Folder feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan
feature, the printer must be connected to a network; however, the feature is not available until it has been
configured. There are two methods for configuring Scan to network folder, the Scan to Network Folder
Wizard (Windows), which is installed in the HP program group for the printer as part of the full software
installation in Windows 7, and the Network Folder Setup through the HP Embedded Web Server (EWS). Use
the following information to set up the Scan to Network Folder feature.
Before you begin
To set up the Scan to Network Folder feature, the printer must have an active network connection to the
same network as the computer that will run the setup process.
Administrators need the following information before beginning the configuration process.
●
Administrative access to the printer
●
The network path of the destination folder (e.g., \\servername.us.companyname.net\scans)
NOTE: The network folder must be set up as a shared folder for the Scan to Network Folder feature to
work.
Method one: Use the Scan to Network Folder Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.
NOTE: The Scan to Network Folder Wizard is only available in the Windows 7 operating system.
1.Click Start, and then click Programs.
2.Click HP, click the name of the printer, and then click Scan to Network Folder Wizard.
NOTE: If the Scan to Network Folder Wizard option is not available, use
to Network Folder feature via the HP Embedded Web Server (Windows) on page 63
3.In the Network Folder Profiles dialog, click the New button. The Scan to Network Folder Setup dialog
opens.
Method two: Set up the Scan
4.On the 1. Start page, enter the folder name in the Display Name field. This is the name that will display
on the printer control panel.
5.Complete the Destination Folder field in one of the following ways:
ENWWSet up the Scan to Network Folder feature61
a.Enter the file path manually.
b.Click the Browse button and navigate to the folder location.
c.Complete the following task to create a shared folder:
i.Click Share Path.
ii.In the Manage Network Shares dialog, click New.
iii.In the Share Name field, enter the name to display for the shared folder.
iv.To complete the Folder Path field, click the Browse button, and then select one of the
following options. Click OK when done.
●
Navigate to an existing folder on the computer.
●
Click Make New Folder to create a new folder.
v.If the shared path needs a description, enter a description in the Description field.
vi.In the Share Type field, select one of the following options, and then click Apply.
●
Public
●
Private
NOTE: For security considerations, HP recommends selecting Private as the share type.
vii. When a The share was successfully created message displays, click OK.
viii. Select the check box for the destination folder, and then click OK.
6.To create a shortcut to the network folder on the computer desktop, select the Create a Desktop
shortcut to the network folder check box
7.To require a PIN to be entered on the printer control panel before the printer can send a scanned
document to a network folder, enter a 4-digit PIN in the Security PIN field, and then re-enter the PIN in
the Confirm Security PIN field. Click Next.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
8.On the 2. Authenticate page, enter the Windows User Name and Windows Password used to log in to
the computer, and then click Next.
9.On the 3. Configure page, select the default scan settings by completing the following task, and then
click Next.
a.From the Document Type drop-down, select the default file format for scanned files.
b.From the Color Preference drop-down, select Black & White or Color.
c.From the Paper Size drop-down, select the default paper size for scanned files.
d.From the Quality Settings drop-down, select the default resolution for scanned files.
62Chapter 6 ScanENWW
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
e.In the Filename Prefix field, enter a file name prefix (e.g., MyScan).
10. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error,
click the Back button to correct the error. If the settings are correct, click the Save and Test button to
test the configuration.
11. When the Congratulations message displays, click Finish to complete the configuration.
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web
Server (Windows)
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Configure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network
button to display the IP address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message
when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Configure the Scan to Network Folder feature
1.Click the System tab.
2.On the left navigation pane, click the Administration link.
3.In the Enabled Features area, set the Scan to Network Folder option to On.
4.Click the Scan tab.
5.On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
button or the Wireless
6.On the Network Folder Configuration page, click the New button.
7.In the Network Folder Information area, complete the following fields:
a.In the Display Name field, enter the name to display for the folder.
b.In the Network Path field, enter the network path to the folder.
c.In the Username field, enter the user name needed to access the folder on the network.
d.In the Password field, enter the password needed to access the folder on the network.
ENWWSet up the Scan to Network Folder feature63
8.To require a PIN to be entered on the printer control panel before the printer can send a file to a
network folder, complete the following fields in the Secure the Folder Access with a PIN area:
a.In the PIN (Optional) field, enter a four digit PIN.
b.In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
9.In the Scan Settings area, complete the following fields:
a.From the Scan File Type drop-down, select the default file format scanned files.
b.From the Scan Paper Size drop-down, select the default paper size for scanned files.
c.From the Scan Resolution drop-down, select the default scan resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
d.In the Output Color drop-down, select whether scanned files will be in black and white or in color.
e.In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
10. Review all the information, and then click one of the following options:
●
Save and Test: Select this option to save the information and test the connection.
●
Save Only: Select this option to save the information without testing the connection.
●
Cancel: Select this option to quit the configuration without saving.
Set up the Scan to Network Folder feature on a Mac
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Configure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network
button to display the IP address or host name.
button or the Wireless
64Chapter 6 ScanENWW
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message
when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1.Open Applications, click HP, and then click HP Utility. The main HP Utility screen displays.
2.In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
●
In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
●
In the Scan Settings area, click Scan to Network Folder, and then click Register My Shared
Folder....
NOTE: If you do not have a shared network folder available, click Help Me Do This to create the
folder.
The HP Embedded Web Server (EWS) opens.
Step two: Configure the Scan to Network Folder feature
1.Click the System tab.
2.On the left navigation pane, click the Administration link.
3.In the Enabled Features area, set the Scan to Network Folder option to On.
4.Click the Scan tab.
5.On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
6.On the Network Folder Configuration page, click the New button.
7.In the Network Folder Information area, complete the following fields:
a.In the Display Name field, enter the name to display for the folder.
b.In the Network Path field, enter the network path to the folder.
c.In the Username field, enter the user name needed to access the folder on the network.
d.In the Password field, enter the password needed to access the folder on the network.
8.To require a PIN to be entered on the printer control panel before the printer can send a file to a
network folder, complete the following fields in the Secure the Folder Access with a PIN area:
a.In the PIN (Optional) field, enter a four digit PIN.
b.In the Confirm PIN field, re-enter the four digit PIN.
ENWWSet up the Scan to Network Folder feature65
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
9.In the Scan Settings area, complete the following fields:
a.From the Scan File Type drop-down, select the default file format scanned files.
b.From the Scan Paper Size drop-down, select the default paper size for scanned files.
c.From the Scan Resolution drop-down, select the default scan resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
d.In the Output Color drop-down, select whether scanned files will be in black and white or in color.
e.In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
10. Review all the information, and then click one of the following options:
●
Save and Test: Select this option to save the information and test the connection.
●
Save Only: Select this option to save the information without testing the connection.
●
Cancel: Select this option to quit the configuration without saving.
66Chapter 6 ScanENWW
Scan to a network folder
Use the printer control panel to scan a document and save it to a folder on the network.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Network
Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the
HP Embedded Web Server.
1.Load the document on the scanner glass according to the indicators on the printer.
2.
From the Home screen on the printer control panel, touch the Scan
3.Touch the Scan to Network Folder item.
4.In the list of network folders, select the folder to which you want to save the document.
5.The control panel screen displays the scan settings.
●
If you want to change any of the settings, touch the Settings button, and then change the settings.
●
If the settings are correct, go to the next step.
6.Touch the Scan button to start the scan job.
icon.
ENWWScan to a network folder67
Set up the Scan to E-mail feature
●
Introduction
●
Before you begin
●
Method one: Use the Scan to Email Wizard (Windows)
●
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
●
Set up the Scan to E-mail feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To
use this scan feature, the printer must be connected to a network; however, the feature is not available until
it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard
(Windows), which is installed in the HP program group for the printer as part of the full software installation
in Windows 7, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following
information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection to the same network
as the computer that will run the setup process.
Administrators need the following information before beginning the configuration process.
●
Administrative access to the printer
●
SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically easy to find by doing an Internet search. For example, use terms
like "gmail smtp server name" or "yahoo smtp server name" to search.
●
SMTP port number
●
SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits
for your email account. Some providers may temporarily lock your account if you exceed your sending
limit.
Method one: Use the Scan to Email Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.
NOTE: The Scan to Email Wizard is only available in the Windows 7 operating system.
68Chapter 6 ScanENWW
1.Click Start, and then click Programs.
2.Click HP, click the name of the printer, and then click Scan to E-mail Wizard.
NOTE: If the Scan to E-mail Wizard option is not available, use
feature via the HP Embedded Web Server (Windows) on page 69
3.In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens.
4.On the 1. Start page, enter the sender’s email address in the Email Address field.
5.In the Display Name field, enter the sender’s name. This is the name that will display on the printer
control panel.
6.To require a PIN to be entered on the printer control panel before the printer can send an email, enter a
4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field, and
then click Next.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
7.On the 2. Authenticate page, enter the SMTP Server and Port Number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Method two: Set up the Scan to Email
Please refer to online sources to confirm these server settings are current and valid at the time of
configuration.
8.If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS)
check box.
9.Select the Maximum Size of Email from the drop-down menu.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication
check box, and then enter the User ID and Password, and then click Next.
11. On the 3. Configure page, to automatically copy the sender on email messages sent from the profile,
select Include sender in all email messages sent out successfully from the printer, and then click
Next.
12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error,
click the Back button to correct the error. If the settings are correct, click the Save and Test button to
test the configuration.
13. When the Congratulations message displays, click Finish to complete the configuration.
Method two: Set up the Scan to Email feature via the HP Embedded Web Server
(Windows)
●
Step one: Access the HP Embedded Web Server (EWS)
ENWWSet up the Scan to E-mail feature69
●
Step two: Configure the Scan to E-mail feature
●
Step three: Add contacts to the E-mail Address Book
●
Step four: Configure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network
button to display the IP address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message
when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Configure the Scan to E-mail feature
1.Click the System tab.
2.On the left navigation pane, click the Administration link.
3.In the Enabled Features area, set the Scan to Email option to On.
4.Click the Scan tab.
5.On the left navigation pane, click the Outgoing E-mail Profiles link.
button or the Wireless
6.On the Outgoing E-mail Profiles page, click the New button.
7.In the E-mail Address area, complete the following fields:
a.In the Your E-mail Address field, enter the sender’s email address for the new outgoing email
profile.
b.In the Display Name field, enter the sender’s name. This is the name that will display on the
printer control panel.
8.In the SMTP Server Settings area, complete the following fields:
70Chapter 6 ScanENWW
a.In the SMTP Server field, enter the address of the SMTP server.
b.In the SMTP Port field, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s Web site or other sources. Typically, for
gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time of
configuration.
c.If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/
TLS) check box.
9.If the SMTP server requires authentication to send an email, complete the following fields in the SMTP
Authentication area:
a.Select the SMTP server requires authentication for outgoing e-mail messages check box.
b.In the SMTP User ID field, enter the user ID for the SMTP server.
c.In the SMTP Password field, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email
address, complete the following fields in the Optional PIN area:
a.In the PIN (Optional) field, enter a four digit PIN.
b.In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
11. To configure optional email preferences, complete the following fields in the E-mail Message
Preferences area:
a.From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size
for email message attachments.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
b.To automatically copy the sender on email messages sent from the profile, select the Auto CC
check box.
12. Review all the information, and then click one of the following options:
●
Save and Test: Select this option to save the information and test the connection.
●
Save Only: Select this option to save the information without testing the connection.
●
Cancel: Select this option to quit the configuration without saving.
ENWWSet up the Scan to E-mail feature71
Step three: Add contacts to the E-mail Address Book
▲
In the left navigation pane, click E-mail Address Book to add email addresses to the address book
accessible from the printer.
To enter an individual email address complete the following task:
a.In the Contact Name field, enter the name of the new email contact.
b.In the Contact E-mail Address, enter the email address of the new email contact.
c.Click Add/Edit.
To create an email group, complete the following task:
a.Click New Group.
b.In the Enter the group name field, enter a name for the new group.
c.Click a name in the All Individuals area, and then click the arrow button to move it to the
Individuals in Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d.Click Save.
Step four: Configure the default E-mail Options
▲
In the left navigation pane, click E-mail options to configure the default email options.
a.In the Default Subject and Body Text area, complete the following fields:
i.In the E-mail Subject field, enter a default subject line for the email messages.
ii.In the Body Text field, enter a custom default message for the email messages.
iii.Select Show body text to enable the default body text to display in emails.
iv.Select Hide body text to suppress the default body text for an email.
b.In the Scan Settings area, complete the following fields:
i.From the Scan File Type drop-down, select the default file format for scanned files.
ii.From the Scan Paper Size drop-down, select the default paper size for scanned files.
iii.From the Scan Resolution drop-down, select the default resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the file size is
smaller.
iv.From the Output Color drop-down, select Black & White or Color.
v.In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
c.Click Apply.
72Chapter 6 ScanENWW
Set up the Scan to E-mail feature on a Mac
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Configure the Scan to E-mail feature
●
Step three: Add contacts to the E-mail Address Book
●
Step four: Configure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network
button to display the IP address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message
when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1.Open Applications, click HP, and then click HP Utility. The main HP Utility screen displays.
2.In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
●
In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
●
In the Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup....
The HP Embedded Web Server (EWS) opens.
button or the Wireless
Step two: Configure the Scan to E-mail feature
1.Click the System tab.
2.On the left navigation pane, click the Administration link.
3.In the Enabled Features area, set the Scan to Email option to On.
4.Click the Scan tab.
5.On the left navigation pane, click the Outgoing E-mail Profiles link.
6.On the Outgoing E-mail Profiles page, click the New button.
7.In the E-mail Address area, complete the following fields:
ENWWSet up the Scan to E-mail feature73
a.In the Your E-mail Address field, enter the sender’s email address for the new outgoing email
profile.
b.In the Display Name field, enter the sender’s name. This is the name that will display on the
printer control panel.
8.In the SMTP Server Settings area, complete the following fields:
a.In the SMTP Server field, enter the address of the SMTP server.
b.In the SMTP Port field, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s Web site or other sources. Typically, for
gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time of
configuration.
c.If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/
TLS) check box.
9.If the SMTP server requires authentication to send an email, complete the following fields in the SMTP
Authentication area:
a.Select the SMTP server requires authentication for outgoing e-mail messages check box.
b.In the SMTP User ID field, enter the user ID for the SMTP server.
c.In the SMTP Password field, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email
address, complete the following fields in the Optional PIN area:
a.In the PIN (Optional) field, enter a four digit PIN.
b.In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
11. To configure optional email preferences, complete the following fields in the E-mail Message
Preferences area:
a.From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size
for email message attachments.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
b.To automatically copy the sender on email messages sent from the profile, select the Auto CC
check box.
12. Review all the information, and then click one of the following options:
74Chapter 6 ScanENWW
●
Save and Test: Select this option to save the information and test the connection.
●
Save Only: Select this option to save the information without testing the connection.
●
Cancel: Select this option to quit the configuration without saving.
Step three: Add contacts to the E-mail Address Book
▲
In the left navigation pane, click E-mail Address Book to add email addresses to the address book
accessible from the printer.
To enter an individual email address complete the following task:
a.In the Contact Name field, enter the name of the new email contact.
b.In the Contact E-mail Address, enter the email address of the new email contact.
c.Click Add/Edit.
To create an email group, complete the following task:
a.Click New Group.
b.In the Enter the group name field, enter a name for the new group.
c.Click a name in the All Individuals area, and then click the arrow button to move it to the
Individuals in Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d.Click Save.
Step four: Configure the default E-mail Options
▲
In the left navigation pane, click E-mail options to configure the default email options.
a.In the Default Subject and Body Text area, complete the following fields:
i.In the E-mail Subject field, enter a default subject line for the email messages.
ii.In the Body Text field, enter a custom default message for the email messages.
iii.Select Show body text to enable the default body text to display in emails.
iv.Select Hide body text to suppress the default body text for an email.
b.In the Scan Settings area, complete the following fields:
i.From the Scan File Type drop-down, select the default file format for scanned files.
ii.From the Scan Paper Size drop-down, select the default paper size for scanned files.
iii.From the Scan Resolution drop-down, select the default resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the file size is
smaller.
ENWWSet up the Scan to E-mail feature75
iv.From the Output Color drop-down, select Black & White or Color.
v.In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
c.Click Apply.
76Chapter 6 ScanENWW
Scan to email
Use the printer control panel to scan a file directly to an email address. The scanned file is sent to the address
as an email message attachment.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email
feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web
Server.
1.Load the document on the scanner glass according to the indicators on the printer.
2.
From the Home screen on the printer control panel, touch the Scan
3.Touch Scan to E-mail.
4.Touch Send an E-mail.
5.Select the From address that you want to use. This is also known as an “outgoing email profile.”
NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not
required to use this feature.
6.Touch the To button and pick the address or group to which you want to send the file. Touch the Done
button when finished.
●
To send the message to a different address, touch the New again and enter the email address.
7.Touch the Subject button if you would like to add a subject line
8.Touch the Next button.
9.The control panel screen displays the scan settings.
●
If you want to change any of the settings, touch the Settings button, and then change the settings.
●
If the settings are correct, go to the next step.
10. Touch the Scan button to start the scan job.
icon.
ENWWScan to email77
Additional scan tasks
Go to www.hp.com/support/colorljM377MFP.
Instructions are available for performing specific scan tasks, such as the following:
●
How to scan a general photo or document
●
How to scan as editable text (OCR)
●
How to scan multiple pages into a single file
78Chapter 6 ScanENWW
7Manage the product
●
Use HP Web Services applications
●
Change the product connection type (Windows)
●
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
●
Advanced configuration with HP Utility for OS X
●
Configure IP network settings
●
Product security features
●
Energy-conservation settings
●
HP Web Jetadmin
●
Update the firmware
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM377MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW79
Use HP Web Services applications
HP Web Services applications provide useful content that can be automatically downloaded from the Internet
to the printer. Choose from a variety of applications including news, calendars, forms, and cloud-based
document storage.
To activate these applications and schedule the downloads, go to the HP Connected Web site at
www.hpconnected.com
NOTE: To use this feature, the printer must be connected to a wired or wireless network and have Internet
access. HP Web Services must be enabled on the printer.
Enable Web Services
This process enables both HP Web Services and the Apps
1.From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the
Setup
2.Touch HP Web Services.
3.Touch Enable Web Services.
4.To print the HP Web Services Terms of Use, touch Print.
5.Touch OK to complete the procedure.
After you download an application from the HP Connected Web site, it is available in the Apps menu on the
printer control panel.
icon to open the menu.
button.
80Chapter 7 Manage the productENWW
Change the product connection type (Windows)
If you are already using the product and you wish to change the way it is connected, use the Reconfigure
your HP Device shortcut on your computer desktop or the Programs group (depending on the operating
system) to change the connection. For example, you can reconfigure the product to use a different wireless
address, to connect to a wired or wireless network, or change from a network connection to a USB
connection. You can change the configuration without inserting the product CD. After you select the type of
connection you wish to make, the program goes directly to the portion of the product setup procedure that
needs to change.
ENWWChange the product connection type (Windows)81
Advanced configuration with HP Embedded Web Server (EWS)
and HP Device Toolbox (Windows)
Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer
control panel.
●
View printer status information
●
Determine the remaining life for all supplies and order new ones
●
View and change tray configurations
●
View and change the printer control-panel menu configuration
●
View and print internal pages
●
Receive notification of printer and supplies events
●
View and change network configuration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open
and use the HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is
connected to a computer via USB. It is available only if a full installation was performed when the printer was
installed on a computer. Depending on how the printer is connected, some features might not be available.
NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.
Method one: Open the HP Embedded Web Server (EWS) from the Start menu
1.Click the Start button, and then click the Programs item.
2.Click the HP printer group, and then click the HP Device Toolbox item.
Method two: Open the HP Embedded Web Server (EWS) from a Web browser
1.
From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to
display the IP address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating
within the EWS for the HP printer.
82Chapter 7 Manage the productENWW
Tab or sectionDescription
Home tab
Provides printer, status, and
configuration information.
System tab
Provides the ability to configure the
printer from your computer.
●
Device Status: Shows the printer status and shows the approximate percent life
remaining of HP supplies.
●
Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual
supply life remaining can vary. Consider having a replacement supply available to install
when print quality is no longer acceptable. The supply does not need to be replaced
unless the print quality is no longer acceptable.
●
Device Configuration: Shows the information found on the printer configuration page.
●
Network Summary: Shows the information found on the printer network configuration
page.
●
Reports: Print the configuration and supplies status pages that the printer generates.
●
Job Storage Log: Shows a summary of all jobs stored in the printer memory.
●
Color Usage Log: Shows a summary of color jobs that the printer has produced.
(Color printers only)
●
Event Log: Shows a list of all printer events and errors.
●
Device Information: Provides basic printer and company information.
●
Paper Setup: Change the default paper-handling settings for the printer.
●
Print Quality: Change the default print-quality settings for the printer.
●
Energy Settings: Change the default times for entering Sleep/Auto Off mode or
automatic shut down.
Print tab
Provides the ability to change
default print settings from your
computer.
●
Job Storage Setup: Configure the job storage settings for the printer.
●
Print Density: Change the print density of contrasts, highlights, midtones, and shadows
●
Paper Types: Configure print modes that correspond to the paper types that the printer
accepts.
●
System Setup: Change the system defaults for the printer.
●
Supply Settings: Change the settings for Cartridge is low alerts and other supplies
information.
●
Service: Perform the cleaning procedure on the printer.
●
Save and Restore: Save the current settings for the printer to a file on the computer. Use
this file to load the same settings onto another printer or to restore these settings to this
printer at a later time.
●
Administration: Set or change the printer password. Enable or disable printer features.
NOTE: The System tab can be password-protected. If this printer is on a network, always
consult with the administrator before changing settings on this tab.
●
Printing: Change the default printer print settings, such as number of copies and paper
orientation. These are the same options that are available on the control panel.
●
PCL5c: View and change the PCL5c settings.
●
PostScript:
Turn off or on the Pr
int PS Errors feature.
ENWWAdvanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)83
Tab or sectionDescription
Scan tab
(MFP models only)
Networking tab
(Network-connected printers only)
Provides the ability to change
network settings from your
computer.
HP Web Services tabUse this tab to set up and use various Web tools with the printer.
Configure the Scan to Network Folder and Scan to E-mail features.
●
Network Folder Setup: Configure folders on the network to which the printer can save a
scanned file.
●
Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.
●
Outgoing E-mail Profiles: Set an email address that will appear as the “from” address
for all emails sent from the printer.
●
Default SMTP Configuration: Configure the SMTP Server information.
●
E-mail Address Book: Add or delete entries in the email address book.
●
Network Contacts Setup: Configure the printer to connect to a network address book.
●
E-mail Options: Configure a default subject line and body text. Configure default scan
settings for emails.
Network administrators can use this tab to control network-related settings for the printer
when it is connected to an IP-based network. It also allows the network administrator to set
up Wi-Fi Direct functionality. This tab does not appear if the printer is directly connected to a
computer.
84Chapter 7 Manage the productENWW
Advanced configuration with HP Utility for OS X
Use the HP Utility to check printer status or to view or change printer settings from your computer.
You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based
network.
Open HP Utility
1.At the computer, open the System Preferences menu, and then click Print & Fax, Print & Scan, or
Printers & Scanners.
2.Select the printer in the list.
3.Click the Options & Supplies button.
4.Click the Utility tab.
5.Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility.
●
All Settings: Click this button to return to the HP Utility main view.
●
HP Support: Click this button to open a browser and go to the HP support Web site.
●
Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
●
Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.
ItemDescription
Supplies StatusShow the printer supplies status and provides links for ordering supplies online.
Device InformationShow information about the currently selected printer, including the printer Service ID (if
assigned), the firmware version (FW Version), the Serial Number, and the IP address.
CommandsSend special characters or print commands to the printer after the print job.
NOTE: This option is available only after you open the View menu and select the Show
Advanced Options item.
Color Usage
(Color printers only)
Show information about color jobs that the printer has produced.
ENWWAdvanced configuration with HP Utility for OS X85
ItemDescription
File UploadTransfer files from the computer to the printer. You can upload the following types of
Power ManagementConfigure the printer economy settings.
Update FirmwareTransfer a firmware update file to the printer.
HP ConnectedAccess the HP Connected Web site.
Upload FontsUpload fonts from the computer to the printer.
Message CenterDisplay error events that have occurred with the printer.
Duplex ModeTurn on the automatic two-sided printing mode.
Network Settings
(Network-connected printers only)
Supplies ManagementConfigure how the printer should behave when supplies are nearing the end of their
files:
◦
HP LaserJet printer command language (.PRN)
◦
Portable document format (.PDF)
◦
Postscript (.PS)
◦
Text (.TXT)
NOTE: This option is available only after you open the View menu and select the Show
Advanced Options item.
Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour
settings, and other settings.
estimated life.
Trays ConfigurationChange paper size and type for each of the trays.
Additional SettingsOpen the HP Embedded Web Server (EWS) for the printer.
NOTE: USB connections are not supported.
Proxy Server SettingsConfigure a proxy server for the printer.
Scan to E-mail
(MFP printers only)
Scan to Network Folder
(MFP printers only)
Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to
email.
Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a
network folder.
86Chapter 7 Manage the productENWW
Configure IP network settings
●
Introduction
●
Printer sharing disclaimer
●
View or change network settings
●
Rename the printer on a network
●
Manually configure IPv4 TCP/IP parameters from the control panel
●
Link speed and duplex settings
Introduction
Use the following sections to configure the printer network settings.
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems
and not of the HP printer drivers. Go to Microsoft at
View or change network settings
Use the HP Embedded Web Server to view or change IP configuration settings.
www.microsoft.com.
1.Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to
display the IP address or host name.
b.Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS
opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
2.Click the Networking tab to obtain network information. Change settings as needed.
Rename the printer on a network
To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server.
1.Open the HP Embedded Web Server (EWS):
ENWWConfigure IP network settings87
a.
From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to
display the IP address or host name.
b.Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS
opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
2.Open the System tab.
3.On the Device Information page, the default printer name is in the Device Description field. You can
change this name to uniquely identify this printer.
NOTE: Completing the other fields on this page is optional.
4.Click the Apply button to save the changes.
Manually configure IPv4 TCP/IP parameters from the control panel
Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.
1.
From the Home screen on the printer control panel, touch the Setup
2.Scroll to and touch the Network Setup menu.
3.Touch the IPv4 Config Method menu, and then touch the Manual button.
4.Use the keypad on the touchscreen to enter the IP address, and touch the OK button. Touch the Yes
button to confirm.
5.Use the keypad on the touchscreen to enter the subnet mask, and touch the OK button. Touch the Yes
button to confirm.
6.Use the keypad on the touchscreen to enter the default gateway, and touch the OK button. Touch the
Yes button to confirm.
button.
Link speed and duplex settings
NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.
The link speed and communication mode of the print server must match the network hub. For most
situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings
might prevent the printer from communicating with other network devices. To make changes, use the printer
control panel.
NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,
router, or computer).
88Chapter 7 Manage the productENWW
NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only
when the printer is idle.
1.From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the
Setup
icon to open the menu.
2.Open the following menus:
●
Network Setup
●
Link Speed
3.Select one of the following options:
●
Automatic: The print server automatically configures itself for the highest link speed and
communication mode allowed on the network.
●
10T Full: 10 megabytes per second (Mbps), full-duplex operation
●
10T Half: 10 Mbps, half-duplex operation
●
100TX Full: 100 Mbps, full-duplex operation
●
100TX Half: 100 Mbps, half-duplex operation
●
1000T Full: 1000 Mbps, full-duplex operation
4.Touch the Save button, or press the OK button. The printer turns off and then on.
ENWWConfigure IP network settings89
Product security features
Introduction
The printer includes several security features to restrict who has access to configuration settings, to secure
data, and to prevent access to valuable hardware components.
●
Assign or change the system password using the Embedded Web Server
Assign or change the system password using the Embedded Web Server
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
1.Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to
display the IP address or host name.
b.Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS
opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
2.On the System tab, click the Administration link in the left navigation pane.
3.In the area labeled Product Security, enter the password in the Password field.
4.Re-enter the password in the Confirm Password field.
5.Click the Apply button.
NOTE: Make note of the password and store it in a safe place.
90Chapter 7 Manage the productENWW
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