HP LaserJet E50145 User's Guide

User Guide
LaserJet Managed E50145
www.hp.com/videos/LaserJet www.hp.com/support/ljE50145
HP LaserJet Managed E50145
User Guide
Copyright and License
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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 4/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ................................................................................. 8
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 11
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions .................................................... 13
Operating-environment range ........................................................................................................................ 14
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 15
Introduction ............................................................................................................................................................................. 15
Load paper to Tray 1 ............................................................................................................................................................. 16
Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 16
Tray 1 paper orientation ................................................................................................................................... 17
Use alternative letterhead mode .................................................................................................................... 18
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 18
Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 19
Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 19
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 21
Use alternative letterhead mode .................................................................................................................... 18
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 18
Load and print envelopes ..................................................................................................................................................... 23
Print envelopes .................................................................................................................................................. 23
Envelope orientation ......................................................................................................................................... 23
ENWW iii
Load and print labels ............................................................................................................................................................. 24
Manually feed labels ......................................................................................................................................... 24
Label orientation ............................................................................................................................................... 24
3 Supplies, accessories, and parts .......................................................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................................... 26
Ordering .............................................................................................................................................................. 26
Supplies and accessories ................................................................................................................................. 26
Customer self-repair parts ............................................................................................................................... 26
Replace the toner cartridge .................................................................................................................................................. 28
Cartridge information ....................................................................................................................................... 28
Remove and replace the cartridge .................................................................................................................. 29
4 Print .......................................................................................................................................................................................................... 33
Print tasks (Windows) ............................................................................................................................................................ 34
How to print (Windows) .................................................................................................................................... 34
Automatically print on both sides (Windows) ............................................................................................... 34
Manually print on both sides (Windows) ........................................................................................................ 35
Print multiple pages per sheet (Windows) .................................................................................................... 35
Select the paper type (Windows) .................................................................................................................... 36
Additional print tasks ........................................................................................................................................ 37
Print tasks (macOS) ............................................................................................................................................................... 38
How to print (macOS) ........................................................................................................................................ 38
Automatically print on both sides (macOS) ................................................................................................... 38
Manually print on both sides (macOS) ........................................................................................................... 38
Print multiple pages per sheet (macOS) ........................................................................................................ 39
Select the paper type (macOS) ........................................................................................................................ 39
Additional print tasks ........................................................................................................................................ 37
Store print jobs on the printer to print later or print privately ........................................................................................ 41
Introduction ........................................................................................................................................................ 41
Create a stored job (Windows) ......................................................................................................................... 41
Create a stored job (macOS) ............................................................................................................................ 42
Print a stored job ............................................................................................................................................... 43
Delete a stored job ............................................................................................................................................ 44
Delete a job that is stored on the printer .................................................................................. 44
Change the job storage limit ....................................................................................................... 44
Information sent to printer for Job Accounting purposes ........................................................................... 44
Print from a USB ash drive ................................................................................................................................................. 45
Enable the USB port for printing ..................................................................................................................... 46
Method one: Enable the USB port from the printer control panel ........................................ 46
iv ENWW
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 46
Print USB documents ........................................................................................................................................ 46
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 48
Enable the high-speed USB port for printing ................................................................................................ 49
Method one: Enable the high-speed USB 2.0 port from the printer control panel
menus ............................................................................................................................................. 49
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
5 Manage the printer ................................................................................................................................................................................. 51
Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 52
Introduction ........................................................................................................................................................ 52
How to access the HP Embedded Web Server (EWS) .................................................................................. 52
HP Embedded Web Server features ............................................................................................................... 54
Information tab ............................................................................................................................. 54
General tab .................................................................................................................................... 54
Print tab .......................................................................................................................................... 55
Supplies tab ................................................................................................................................... 56
Troubleshooting tab ..................................................................................................................... 56
Security tab .................................................................................................................................... 56
HP Web Services tab ..................................................................................................................... 57
Networking tab .............................................................................................................................. 57
Other Links list ............................................................................................................................... 59
Congure IP network settings .............................................................................................................................................. 60
Printer sharing disclaimer ................................................................................................................................ 60
View or change network settings ................................................................................................................... 60
Rename the printer on a network ................................................................................................................... 60
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 61
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 61
Link speed and duplex settings ....................................................................................................................... 62
Printer security features ....................................................................................................................................................... 63
Introduction ........................................................................................................................................................ 63
Security statements .......................................................................................................................................... 63
Assign an administrator password ................................................................................................................. 64
Use the HP Embedded Web Server (EWS) to set the password ............................................ 64
Provide user access credentials at the printer control panel ................................................. 64
IP Security ........................................................................................................................................................... 65
Encryption support: HP High Performance Secure Hard Disks .................................................................. 65
Lock the formatter ............................................................................................................................................ 65
Energy-conservation settings .............................................................................................................................................. 66
................................................................................ 49
ENWW v
Print with EconoMode ....................................................................................................................................... 67
Congure EconoMode from the print driver ............................................................................. 67
Congure EconoMode from the printer control panel ............................................................ 67
Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 67
HP Web Jetadmin ................................................................................................................................................................... 68
Software and rmware updates .......................................................................................................................................... 68
6 Solve problems ....................................................................................................................................................................................... 69
Customer support .................................................................................................................................................................. 69
Control panel help system .................................................................................................................................................... 70
Reset factory settings ........................................................................................................................................................... 71
Introduction ........................................................................................................................................................ 71
Method one: Reset factory settings from the printer control panel ......................................................... 71
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 71
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 72
Printer does not pick up paper or misfeeds ....................................................................................................................... 73
Introduction ........................................................................................................................................................ 73
The printer does not pick up paper ................................................................................................................. 73
The printer picks up multiple sheets of paper .............................................................................................. 75
Clear paper jams ..................................................................................................................................................................... 79
Introduction ........................................................................................................................................................ 79
Paper jam locations ........................................................................................................................................... 79
Auto-navigation for clearing paper jams ....................................................................................................... 80
Experiencing frequent or recurring paper jams? .......................................................................................... 80
Clear paper jams in tray 1—13.A1 ................................................................................................................. 80
Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 ...................................... 83
Clear paper jams in the output bin—13.E1 ................................................................................................... 86
Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX ............................................................................. 87
Clear paper jams in the toner-cartridge area ................................................................................................ 91
Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................... 93
Resolve print-quality problems ........................................................................................................................................... 95
Introduction ........................................................................................................................................................ 95
Troubleshoot print quality ............................................................................................................................... 96
Print from a dierent software program .................................................................................. 96
Check the paper-type setting for the print job ......................................................................... 97
Check the paper type setting on the printer ........................................................ 97
Check the paper type setting (Windows) .............................................................. 97
Check the paper type setting (macOS) ................................................................. 97
Check toner-cartridge status ...................................................................................................... 98
Step one: Print the supplies status page .............................................................. 98
vi ENWW
Step two: Check supplies status ............................................................................ 98
Print a cleaning page .................................................................................................................... 98
Visually inspect the toner cartridge or cartridges .................................................................... 99
Check paper and the printing environment ............................................................................ 100
Step one: Use paper that meets HP specications .......................................... 100
Step two: Check the environment ....................................................................... 100
Step three: Set the individual tray alignment .................................................... 100
Try a dierent print driver ......................................................................................................... 101
Troubleshoot image defects ..................................................................................................... 101
Index ........................................................................................................................................................................................................... 111
ENWW vii
viii ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

Warning icons

Potential shock hazard
Printer views
Printer specications
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE50145.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
Caution: Electric shock
ENWW 1
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
Warning
2 Chapter 1 Printer overview ENWW

Potential shock hazard

Review this important safety information.
Read and understand these safety statements to avoid an electrical shock hazard.
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3

Printer views

3
2
1
6
7
8
9
10
11
4
5
Identify certain parts of the printer and the control panel.

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
Use the diagram to locate important components on the printer.
1 Top cover (access to the toner cartridge)
2 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
3 Output bin
4 On/o button
5 Control panel with color touchscreen display
6 Hardware integration pocket for connecting accessory and third-party devices
NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port
inside the HIP is not functional otherwise.
7 Formatter cover
8 Optional 1 x 550-sheet paper feeder, Tray 3
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
9 Tray 2
10 Model name
11 Tray 1
4 Chapter 1 Printer overview ENWW

Printer back view

Use the diagram to locate important components on the printer.
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Top-cover-release button
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)

Interface ports

Use the diagram to identify the printer interface ports.
ENWW Printer views 5
1
2
3
4
1 Slot for a cable-type security lock
2 Local area network (LAN) Ethernet 10/100/1000 network port
3 Hi-Speed USB 2.0 printing port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
6 Chapter 1 Printer overview ENWW

Control-panel view

4
6
7
5
8
2
3
1
Use the touchscreen control panel to obtain printer and job status information and to congure the printer.
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
Return to the Home screen at any time by selecting the Home button at the bottom of the printer control panel.
NOTE: For more information about the printer-control-panel features, go to http://www.hp.com/support/ ljE50145. Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
and restore the default settings (including the language and keyboard layout).
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button Select the Information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (some models require an optional wireless
accessory).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
ENWW Printer views 7
4
Help button Select the Help button to open the embedded help system.
The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.
5 Current time Displays the current time.
6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
7 Home-screen page
indicator
8
Home button Select the Home button to return to the Home screen.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Touch the Settings icon to open the Settings app.
8 Chapter 1 Printer overview ENWW
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
Use the printer specications to set up and operate the printer.
Technical specications
Supported operating systems
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see http://www.hp.com/support/ljE50145.
Technical specications
Model name E50145dn
Product number 1PU51A
Paper handling Tray 1 (100-sheet capacity) Included
Tray 2 (550-sheet capacity) Included
Tray 3 (550-sheet capacity)
NOTE: The printer is limited to a total of ve input
trays, including combination of MP tray, main cassette, and stackable, 2,300 pages max. input.
Automatic duplex printing Included
Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and
IPv6
Hi-Speed USB 2.0 Included
Print server for wireless network connectivity Optional
Walk-up USB port Included
Hardware Integration Pocket for connecting accessory and third-party devices
Bluetooth Low Energy (BLE) for printing from mobile devices
HP Internal USB Ports Optional
HP Jetdirect 3100w BLE/NFC/Wireless Accessory Optional
HP Jetdirect 2900nw Print Server accessory for wireless connectivity
Memory 1 GB base memory
Optional
Included
Optional
Not available
Optional
Included
NOTE: The base memory is expandable to 2 GB by
adding a DIMM memory module.
Mass storage Encrypted FIPS HDD Optional
10 Chapter 1 Printer overview ENWW
Model name E50145dn
Product number 1PU51A
Security HP Trusted Platform Module for encrypting all data that
passes through the printer
Control-panel display and input Color touchscreen control panel Included
Print Prints 45 pages per minute (ppm) on A4 and letter-size
paper
USB printing Included
Mobile/cloud printing Not available
Store jobs in the printer memory to print later or print privately
(Requires a 16 GB or greater USB thumb drive.)
Included
Included
Not available

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printer­support website for this printer, http://www.hp.com/support/ljE50145, to download the print driver or the software installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Notes
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
ENWW Printer specications 11
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
macOS 10.12 Sierra, macOS 10.13 High Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to http://www.hp.com/support/ljE50145 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows macOS
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1.5 GB of available hard-disk space
12 Chapter 1 Printer overview ENWW
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.
To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Table 1-3 Dimensions for the base printer
Height 296 mm (11.7 in) 296 mm (11.7 in)
Printer fully closed Printer fully opened
Depth Tray 2 dust cover closed:376 mm (14.8 in)
Tray 2 dust cover open:444 mm (17.5 in)
Width 410 mm (16.1 in) 410 mm (16.1 in)
Weight 12 kg (26.5 lb)
Table 1-4 Dimensions for the 1 x 550-sheet paper feeder
Height 130 mm (5.1 in)
Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
Width 410 mm (16.1 in)
Weight 1.4 kg (3 lb)
Table 1-5 Dimensions for the printer cabinet
Height 381 mm (15 in)
Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34 in)
569 mm (22.4 in)
Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9 kg (20 lb)
Power consumption, electrical specications, and acoustic emissions
See http://www.hp.com/support/ljE50145 for current information.
ENWW Printer specications 13
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-6 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.
Go to http://www.hp.com/support/ljE50145 for HP's all-inclusive help for the printer. Find the following support:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
14 Chapter 1 Printer overview ENWW

2 Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

Introduction

Load paper to Tray 1
Load paper to Tray 2 and the 550-sheet trays
Load and print envelopes
Load and print labels
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE50145.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Introduction
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
ENWW 15

Load paper to Tray 1

The following information describes how to load paper into Tray 1.

Load paper to Tray 1 (multipurpose tray)

Tray 1 paper orientation
Use alternative letterhead mode
Load paper to Tray 1 (multipurpose tray)
This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
NOTE: Select the correct paper type in the print driver before printing.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
16 Chapter 2 Paper trays ENWW
3. Spread the paper guides to the correct size, and
then load paper in the tray. For information about how to orient the paper, see Tray 1 paper
orientation on page 17.
Make sure that the paper ts under the ll line on the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75 g/m2 (20 lb) paper.
4. Adjust the side guides so that they lightly touch the
paper stack, but do not bend it.

Tray 1 paper orientation

Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-up
Top edge leading into the printer
Face-down
Bottom edge leading into the printer
ENWW Load paper to Tray 1 17

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
Copy/Print or Print
Manage Trays
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
18 Chapter 2 Paper trays ENWW

Load paper to Tray 2 and the 550-sheet trays

The following information describes how to load paper into Tray 2 and the optional 550-sheet trays.

Load paper to Tray 2 and the 550-sheet trays

Tray 2 and the 550-sheet trays paper orientation
Use alternative letterhead mode
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
CAUTION: Do not extend more than one paper tray at a time.
Load paper to Tray 2 and the 550-sheet trays
The following information describes how to load paper in Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
NOTE: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width
guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.
2
(20 lb) paper.
ENWW Load paper to Tray 2 and the 550-sheet trays 19
3. Adjust the paper-length guide by squeezing the
B5
11 LTR
14 LGL
14 LGL
adjustment latch and sliding the guide to the size of the paper being used.
4. To load legal-size paper into the tray, squeeze the
lever on the back of the tray that is to the left of center, and then extend the tray back to the correct paper size.
NOTE: This step does not apply to other paper
sizes.
5. Load paper into the tray. For information about
how to orient the paper, see Tray 2 and the 550-
sheet trays paper orientation on page 21.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the indentations or markings in the tray.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be sure that the top of the stack is below the tray full indicator, as shown in the enlargement in the illustration.
20 Chapter 2 Paper trays ENWW
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