HP LaserJet E50145 User's Guide

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User Guide

LaserJet Managed E50145

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HP LaserJet Managed E50145

User Guide

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Edition 1, 4/2019

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Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Warning icons ............................................................................................................................................................................ 1

Potential shock hazard ............................................................................................................................................................ 3

Printer views .............................................................................................................................................................................. 4

Printer front view ................................................................................................................................................. 4

Printer back view .................................................................................................................................................. 5

Interface ports ...................................................................................................................................................... 5

Control-panel view ............................................................................................................................................... 7

How to use the touchscreen control panel ................................................................................. 8

Printer specications ............................................................................................................................................................. 10

Technical specications .................................................................................................................................... 10

Supported operating systems ......................................................................................................................... 11

Printer dimensions ............................................................................................................................................ 13

Power consumption, electrical specications, and acoustic emissions .................................................... 13

Operating-environment range ........................................................................................................................ 14

Printer hardware setup and software installation ............................................................................................................ 14

2 Paper trays .............................................................................................................................................................................................. 15

Introduction ............................................................................................................................................................................. 15

Load paper to Tray 1 ............................................................................................................................................................. 16

Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 16

Tray 1 paper orientation ................................................................................................................................... 17

Use alternative letterhead mode .................................................................................................................... 18

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 18

Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 19

Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 19

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 21

Use alternative letterhead mode .................................................................................................................... 18

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 18

Load and print envelopes ..................................................................................................................................................... 23

Print envelopes .................................................................................................................................................. 23

Envelope orientation ......................................................................................................................................... 23

ENWW iii

Load and print labels ............................................................................................................................................................. 24

Manually feed labels ......................................................................................................................................... 24

Label orientation ............................................................................................................................................... 24

3 Supplies, accessories, and parts .......................................................................................................................................................... 25

Order supplies, accessories, and parts ............................................................................................................................... 26

Ordering .............................................................................................................................................................. 26

Supplies and accessories ................................................................................................................................. 26

Customer self-repair parts ............................................................................................................................... 26

Replace the toner cartridge .................................................................................................................................................. 28

Cartridge information ....................................................................................................................................... 28

Remove and replace the cartridge .................................................................................................................. 29

4 Print .......................................................................................................................................................................................................... 33

Print tasks (Windows) ............................................................................................................................................................ 34

How to print (Windows) .................................................................................................................................... 34

Automatically print on both sides (Windows) ............................................................................................... 34

Manually print on both sides (Windows) ........................................................................................................ 35

Print multiple pages per sheet (Windows) .................................................................................................... 35

Select the paper type (Windows) .................................................................................................................... 36

Additional print tasks ........................................................................................................................................ 37

Print tasks (macOS) ............................................................................................................................................................... 38

How to print (macOS) ........................................................................................................................................ 38

Automatically print on both sides (macOS) ................................................................................................... 38

Manually print on both sides (macOS) ........................................................................................................... 38

Print multiple pages per sheet (macOS) ........................................................................................................ 39

Select the paper type (macOS) ........................................................................................................................ 39

Additional print tasks ........................................................................................................................................ 37

Store print jobs on the printer to print later or print privately ........................................................................................ 41

Introduction ........................................................................................................................................................ 41

Create a stored job (Windows) ......................................................................................................................... 41

Create a stored job (macOS) ............................................................................................................................ 42

Print a stored job ............................................................................................................................................... 43

Delete a stored job ............................................................................................................................................ 44

Delete a job that is stored on the printer .................................................................................. 44

Change the job storage limit ....................................................................................................... 44

Information sent to printer for Job Accounting purposes ........................................................................... 44

Print from a USB ash drive ................................................................................................................................................. 45

Enable the USB port for printing ..................................................................................................................... 46

Method one: Enable the USB port from the printer control panel ........................................ 46

iv ENWW

Method two: Enable the USB port from the HP Embedded Web Server (network-

connected printers only) .............................................................................................................. 46

Print USB documents ........................................................................................................................................ 46

Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 48

Enable the high-speed USB port for printing ................................................................................................ 49

Method one: Enable the high-speed USB 2.0 port from the printer control panel

menus ............................................................................................................................................. 49

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)

5 Manage the printer ................................................................................................................................................................................. 51

Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 52

Introduction ........................................................................................................................................................ 52

How to access the HP Embedded Web Server (EWS) .................................................................................. 52

HP Embedded Web Server features ............................................................................................................... 54

Information tab ............................................................................................................................. 54

General tab .................................................................................................................................... 54

Print tab .......................................................................................................................................... 55

Supplies tab ................................................................................................................................... 56

Troubleshooting tab ..................................................................................................................... 56

Security tab .................................................................................................................................... 56

HP Web Services tab ..................................................................................................................... 57

Networking tab .............................................................................................................................. 57

Other Links list ............................................................................................................................... 59

Congure IP network settings .............................................................................................................................................. 60

Printer sharing disclaimer ................................................................................................................................ 60

View or change network settings ................................................................................................................... 60

Rename the printer on a network ................................................................................................................... 60

Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 61

Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 61

Link speed and duplex settings ....................................................................................................................... 62

Printer security features ....................................................................................................................................................... 63

Introduction ........................................................................................................................................................ 63

Security statements .......................................................................................................................................... 63

Assign an administrator password ................................................................................................................. 64

Use the HP Embedded Web Server (EWS) to set the password ............................................ 64

Provide user access credentials at the printer control panel ................................................. 64

IP Security ........................................................................................................................................................... 65

Encryption support: HP High Performance Secure Hard Disks .................................................................. 65

Lock the formatter ............................................................................................................................................ 65

Energy-conservation settings .............................................................................................................................................. 66

................................................................................ 49

ENWW v

Print with EconoMode ....................................................................................................................................... 67

Congure EconoMode from the print driver ............................................................................. 67

Congure EconoMode from the printer control panel ............................................................ 67

Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 67

HP Web Jetadmin ................................................................................................................................................................... 68

Software and rmware updates .......................................................................................................................................... 68

6 Solve problems ....................................................................................................................................................................................... 69

Customer support .................................................................................................................................................................. 69

Control panel help system .................................................................................................................................................... 70

Reset factory settings ........................................................................................................................................................... 71

Introduction ........................................................................................................................................................ 71

Method one: Reset factory settings from the printer control panel ......................................................... 71

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only) ...................................................................................................................................................... 71

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 72

Printer does not pick up paper or misfeeds ....................................................................................................................... 73

Introduction ........................................................................................................................................................ 73

The printer does not pick up paper ................................................................................................................. 73

The printer picks up multiple sheets of paper .............................................................................................. 75

Clear paper jams ..................................................................................................................................................................... 79

Introduction ........................................................................................................................................................ 79

Paper jam locations ........................................................................................................................................... 79

Auto-navigation for clearing paper jams ....................................................................................................... 80

Experiencing frequent or recurring paper jams? .......................................................................................... 80

Clear paper jams in tray 1—13.A1 ................................................................................................................. 80

Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 ...................................... 83

Clear paper jams in the output bin—13.E1 ................................................................................................... 86

Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX ............................................................................. 87

Clear paper jams in the toner-cartridge area ................................................................................................ 91

Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................... 93

Resolve print-quality problems ........................................................................................................................................... 95

Introduction ........................................................................................................................................................ 95

Troubleshoot print quality ............................................................................................................................... 96

Print from a dierent software program .................................................................................. 96

Check the paper-type setting for the print job ......................................................................... 97

Check the paper type setting on the printer ........................................................ 97

Check the paper type setting (Windows) .............................................................. 97

Check the paper type setting (macOS) ................................................................. 97

Check toner-cartridge status ...................................................................................................... 98

Step one: Print the supplies status page .............................................................. 98

vi ENWW

Step two: Check supplies status ............................................................................ 98

Print a cleaning page .................................................................................................................... 98

Visually inspect the toner cartridge or cartridges .................................................................... 99

Check paper and the printing environment ............................................................................ 100

Step one: Use paper that meets HP specications .......................................... 100

Step two: Check the environment ....................................................................... 100

Step three: Set the individual tray alignment .................................................... 100

Try a dierent print driver ......................................................................................................... 101

Troubleshoot image defects ..................................................................................................... 101

Index ........................................................................................................................................................................................................... 111

ENWW vii

viii ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

●

Warning icons

●

Potential shock hazard

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.

● Caution: Electric shock

ENWW 1

● Caution: Hot surface

● Caution: Keep body parts away from moving parts

● Caution: Sharp edge in close proximity

● Warning

2 Chapter 1 Printer overview ENWW

Potential shock hazard

Review this important safety information.

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric

shock.

● Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

ENWW Potential shock hazard 3

Printer views

Identify certain parts of the printer and the control panel.

●

Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

Use the diagram to locate important components on the printer.

1 Top cover (access to the toner cartridge)

2 Easy-access USB port

Insert a USB ash drive for printing without a computer or to update the printer rmware.

NOTE: An administrator must enable this port before use.

3 Output bin

4 On/o button

5 Control panel with color touchscreen display

6 Hardware integration pocket for connecting accessory and third-party devices

NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port

inside the HIP is not functional otherwise.

7 Formatter cover

8 Optional 1 x 550-sheet paper feeder, Tray 3

NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).

9 Tray 2

10 Model name

11 Tray 1

4 Chapter 1 Printer overview ENWW

Printer back view

Use the diagram to locate important components on the printer.

1 Rear door (access for clearing jams)

2 Serial number and product number label

3 Top-cover-release button

4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)

5 Power connection

6 Formatter (contains the interface ports)

Interface ports

Use the diagram to identify the printer interface ports.

ENWW Printer views 5

1 Slot for a cable-type security lock

2 Local area network (LAN) Ethernet 10/100/1000 network port

3 Hi-Speed USB 2.0 printing port

4 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

6 Chapter 1 Printer overview ENWW

Control-panel view

Use the touchscreen control panel to obtain printer and job status information and to congure the printer.

●

How to use the touchscreen control panel

NOTE: Tilt the control panel for easier viewing.

Return to the Home screen at any time by selecting the Home button at the bottom of the printer control panel.

NOTE: For more information about the printer-control-panel features, go to http://www.hp.com/support/ ljE50145. Select Manuals, and then select General reference.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,

and restore the default settings (including the language and keyboard layout).

2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has congured the printer to require permission

for access to features.

Information button Select the Information button to access a screen that provides access to several types of printer

information. Select the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting for the current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

● Wireless: View or change wireless connection settings (some models require an optional wireless

accessory).

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print to the printer using HP Web Services

(ePrint).

ENWW Printer views 7

Help button Select the Help button to open the embedded help system.

The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.

5 Current time Displays the current time.

6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.

NOTE: The available applications vary by printer. The administrator can congure which applications

appear and the order in which they appear.

7 Home-screen page

indicator

Home button Select the Home button to return to the Home screen.

Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

8 Chapter 1 Printer overview ENWW

Action Description Example

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Swipe until the Settings app displays.

Scroll through the Settings app.

ENWW Printer views 9

Printer specications

Use the printer specications to set up and operate the printer.

●

Technical specications

●

Supported operating systems

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see http://www.hp.com/support/ljE50145.

Technical specications

Model name E50145dn

Product number 1PU51A

Paper handling Tray 1 (100-sheet capacity) Included

Tray 2 (550-sheet capacity) Included

Tray 3 (550-sheet capacity)

NOTE: The printer is limited to a total of ve input

trays, including combination of MP tray, main cassette, and stackable, 2,300 pages max. input.

Automatic duplex printing Included

Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and

IPv6

Hi-Speed USB 2.0 Included

Print server for wireless network connectivity Optional

Walk-up USB port Included

Hardware Integration Pocket for connecting accessory and third-party devices

Bluetooth Low Energy (BLE) for printing from mobile devices

HP Internal USB Ports Optional

HP Jetdirect 3100w BLE/NFC/Wireless Accessory Optional

HP Jetdirect 2900nw Print Server accessory for wireless connectivity

Memory 1 GB base memory

Optional

Included

Optional

Not available

Optional

Included

NOTE: The base memory is expandable to 2 GB by

adding a DIMM memory module.

Mass storage Encrypted FIPS HDD Optional

10 Chapter 1 Printer overview ENWW

Model name E50145dn

Product number 1PU51A

Security HP Trusted Platform Module for encrypting all data that

passes through the printer

Control-panel display and input Color touchscreen control panel Included

Print Prints 45 pages per minute (ppm) on A4 and letter-size

paper

USB printing Included

Mobile/cloud printing Not available

Store jobs in the printer memory to print later or print privately

(Requires a 16 GB or greater USB thumb drive.)

Included

Not available

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer, http://www.hp.com/support/ljE50145, to download the print driver or the software installer to install the HP print driver

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/

LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1. Go to 123.hp.com/LaserJet.

2. Follow the steps provided to download the printer software.

Table

1-1 Supported operating systems and print drivers

Operating system Print driver installed (for Windows, or the

installer on the web for macOS)

Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is

installed for this operating system as part of the software installation.

Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is

installed for this operating system as part of the software installation.

Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print

driver is installed for this operating system as part of the software installation.

Notes

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

ENWW Printer specications 11

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (for Windows, or the

installer on the web for macOS)

Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print

driver is installed for this operating system as part of the software installation.

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Notes

macOS 10.12 Sierra, macOS 10.13 High Sierra

Download HP Easy Start from 123.hp.com/

LaserJet, and then use it to install the print

driver.

NOTE: Supported operating systems can change. For a current list of supported operating systems, go to http://www.hp.com/support/ljE50145 for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-2 Minimum system requirements

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

12 Chapter 1 Printer overview ENWW

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is

approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.

To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Table 1-3 Dimensions for the base printer

Height 296 mm (11.7 in) 296 mm (11.7 in)

Printer fully closed Printer fully opened

Depth Tray 2 dust cover closed:376 mm (14.8 in)

Tray 2 dust cover open:444 mm (17.5 in)

Width 410 mm (16.1 in) 410 mm (16.1 in)

Weight 12 kg (26.5 lb)

Table 1-4 Dimensions for the 1 x 550-sheet paper feeder

Height 130 mm (5.1 in)

Depth Tray closed: 376 mm (14.8 in)

Tray opened: 569 mm (22.4 in)

Width 410 mm (16.1 in)

Weight 1.4 kg (3 lb)

Table 1-5 Dimensions for the printer cabinet

Height 381 mm (15 in)

Depth Door closed: 632 mm (24.9 in)

Door opened and rear castors rotated: 865 mm (34 in)

569 mm (22.4 in)

Width Door closed: 600 mm (23.6 in)

Door opened and rear castors rotated: 630 mm (24.8 in)

Weight 9 kg (20 lb)

Power consumption, electrical specications, and acoustic emissions

See http://www.hp.com/support/ljE50145 for current information.

ENWW Printer specications 13

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-6 Operating-environment specications

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.

Go to http://www.hp.com/support/ljE50145 for HP's all-inclusive help for the printer. Find the following support:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

14 Chapter 1 Printer overview ENWW

2 Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

●

Introduction

●

Load paper to Tray 1

●

Load paper to Tray 2 and the 550-sheet trays

●

Load and print envelopes

●

Load and print labels

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Introduction

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

ENWW 15

Load paper to Tray 1

The following information describes how to load paper into Tray 1.

●

Load paper to Tray 1 (multipurpose tray)

●

Tray 1 paper orientation

●

Use alternative letterhead mode

Load paper to Tray 1 (multipurpose tray)

This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Grasp the handle on either side of Tray 1, and pull

it forward to open it.

2. Pull out the tray extension to support the paper.

16 Chapter 2 Paper trays ENWW

3. Spread the paper guides to the correct size, and

then load paper in the tray. For information about how to orient the paper, see Tray 1 paper

orientation on page 17.

Make sure that the paper ts under the ll line on the paper guides.

NOTE: The maximum stack height is 10 mm (0.4

in), or approximately 100 sheets of 75 g/m2 (20 lb) paper.

4. Adjust the side guides so that they lightly touch the

paper stack, but do not bend it.

Tray 1 paper orientation

Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode

Letterhead, preprinted, or prepunched Face-up

Top edge leading into the printer

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 17

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

●

Enable Alternative Letterhead Mode by using the printer control-panel menus

Use the Settings menu to set the Alternative Letterhead Mode setting

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

18 Chapter 2 Paper trays ENWW

Load paper to Tray 2 and the 550-sheet trays

The following information describes how to load paper into Tray 2 and the optional 550-sheet trays.

●

Load paper to Tray 2 and the 550-sheet trays

●

Tray 2 and the 550-sheet trays paper orientation

●

Use alternative letterhead mode

NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown

here.

CAUTION: Do not extend more than one paper tray at a time.

Load paper to Tray 2 and the 550-sheet trays

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m

NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown

here.

NOTE: Do not extend more than one paper tray at a time.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Before loading paper, adjust the paper-width

guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.

(20 lb) paper.

ENWW Load paper to Tray 2 and the 550-sheet trays 19

3. Adjust the paper-length guide by squeezing the

11 LTR

14 LGL

adjustment latch and sliding the guide to the size of the paper being used.

4. To load legal-size paper into the tray, squeeze the

lever on the back of the tray that is to the left of center, and then extend the tray back to the correct paper size.

NOTE: This step does not apply to other paper

sizes.

5. Load paper into the tray. For information about

how to orient the paper, see Tray 2 and the 550-

sheet trays paper orientation on page 21.

NOTE: Do not adjust the paper guides tightly

against the paper stack. Adjust them to the indentations or markings in the tray.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overll the tray. Be sure that the top of the stack is below the tray full indicator, as shown in the enlargement in the illustration.

20 Chapter 2 Paper trays ENWW

6. Close the tray.

123

7. The tray conguration message displays on the

printer control panel.

8. If the paper size and type shown is not correct,

select Modify to choose a dierent paper size or type.

For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

Tray 2 and the 550-sheet trays paper orientation

Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode

Letterhead, preprinted, or prepunched Face-down

Top edge at the front of the tray

Face-up

Bottom edge at the front of the tray

ENWW Load paper to Tray 2 and the 550-sheet trays 21

Use alternative letterhead mode

●

Enable Alternative Letterhead Mode by using the printer control-panel menus

Use the Settings menu to set the Alternative Letterhead Mode setting

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

22 Chapter 2 Paper trays ENWW

Load and print envelopes

Use only tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes.

●

Print envelopes

●

Envelope orientation

Print envelopes

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

Load envelopes in Tray 1 face up, with the short, postage end leading into the printer.

ENWW Load and print envelopes 23

Load and print labels

To print on sheets of labels, use tray 1. Tray 2 and the optional 550-sheet trays do not support labels.

●

Manually feed labels

●

Label orientation

Manually feed labels

Use the manual feed mode for Tray 1 to print sheets of labels.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the Print button to print the job.

Label orientation

Labels need to be loaded in a specic manner in order to print correctly.

Tray How to load labels

Tray 1 Load sheets of labels face-up with the top of the sheet leading into the printer.

24 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies or accessories, replace the toner cartridges, or remove and replace another part.

●

Order supplies, accessories, and parts

●

Replace the toner cartridge

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 25

Order supplies, accessories, and parts

Review details about ordering supplies, accessories and parts for your printer.

●

Ordering

●

Supplies and accessories

●

Customer self-repair parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the

Supplies and accessories

printer IP address or host name in the address/URL eld. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Item Description Part number

Accessories

HP LaserJet 550-sheet Paper Tray Optional 550-sheet paper feeder

NOTE: The printer supports up to three 1 x 550-sheet

paper feeders unless other input devices are present.

HP LaserJet Printer Stand Optional printer stand F2A73A

1 GB DDR3 SlimDIMM Optional DIMM for expanding the memory G6W84A

HP Trusted Platform Module Automatically encrypts all data that passes through the

printer

HP Secure High Performance Hard Disk Drive Optional secure HDD B5L29A

HP Jetdirect 2900nw Print Server USB wireless print server accessory J8031A

HP JetDirect 3100w BLE/NFC/Wireless Accessory Wi-Fi direct accessory for “touch” printing from mobile

devices

HP Internal USB ports Two internal USB ports for connecting third-party

devices

F2A72A

F5S62A

3JN69A

B5L28A

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benets can be found at www.hp.com/go/csr-support and

www.hp.com/go/csr-faq.

26 Chapter 3 Supplies, accessories, and parts ENWW

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay

HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.

● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no

additional charge during the printer warranty period.

Item Description Self-replacement options Part number

1 x 550 Sheet Feeder Kit Replacement 1 x 550-sheet feeder Mandatory F2A72A

Secure Hard Disk Drive Replacement hard disk drive Mandatory B5L29A

1 GB DDR3 SlimDIMM Replacement memory DIMM Mandatory G6W84A

HP Trusted Platform Module kit Replacement trusted platform module Mandatory F5S62A

HP Jetdirect 2900nw Print Server Replacement USB wireless print server

accessory

HP JetDirect 3100w BLE/NFC/Wireless Accessory

HP Internal USB Ports Replacement internal USB ports Mandatory B5L28A

Replacement Wireless Direct Print accessory for “touch” printing from mobile devices

Mandatory J8031A

Mandatory 3JN69A

ENWW Order supplies, accessories, and parts 27

Replace the toner cartridge

1 2

Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.

●

Cartridge information

●

Remove and replace the cartridge

Cartridge information

This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges, contact your managed service representative. Make sure that you know your product model number, which appears on the product label on the back of the printer. To check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/SureSupply. Scroll to the bottom of the page and verify that the country/region is correct.

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For

more information, go to www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.

The following illustration shows the toner-cartridge components.

1 Memory chip

2 Imaging drum

CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water

sets toner into fabric.

28 Chapter 3 Supplies, accessories, and parts ENWW

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the cartridge

1. Press the top-cover-release button on the left side

of the printer.

2. Open the front door.

3. Grasp the handle of the used toner cartridge and

pull out to remove it.

ENWW Replace the toner cartridge 29

4. Remove the new toner cartridge from its protective

shell by tearing o the plastic strip and opening the package. Save all packaging for recycling the used toner cartridge.

5. Align the toner cartridge with its slot, and then

insert the toner cartridge into the printer.

30 Chapter 3 Supplies, accessories, and parts ENWW

6. Close the front door.

7. Pack the used toner cartridge into the box that the

new cartridge came in. See the enclosed recycling guide for information about recycling.

In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.

ENWW Replace the toner cartridge 31

32 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

Print using the software, or print from a mobile device or USB ash drive.

●

Print tasks (Windows)

●

Print tasks (macOS)

●

Store print jobs on the printer to print later or print privately

●

Print from a USB ash drive

●

Print using high-speed USB 2.0 port (wired)

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 33

Print tasks (Windows)

Learn about common printing tasks for Windows users.

●

How to print (Windows)

●

Automatically print on both sides (Windows)

●

Manually print on both sides (Windows)

●

Print multiple pages per sheet (Windows)

●

Select the paper type (Windows)

●

Additional print tasks

How to print (Windows)

Use the Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

NOTE: For more information, click the Help (?) button in the print driver.

3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation

on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/ Quality tab.

4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

5. Click the Print button to print the job.

Automatically print on both sides (Windows)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

34 Chapter 4 Print ENWW

NOTE: The name of the button varies for dierent software programs.

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides. Click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the rst side of the job.

6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper.

ENWW Print tasks (Windows) 35

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down.

5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document

Properties

6. In the Print dialog, click Print to print the job.

dialog.

Select the paper type (Windows)

When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print job, select that specic paper type.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Paper/Quality tab.

4. Select the paper type from the Paper type drop-down list.

5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.

If the tray needs to be congured, a tray conguration message displays on the printer control panel.

36 Chapter 4 Print ENWW

6. Load the tray with the specied type and size of paper, and then close the tray.

7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent

paper size or type.

8. Select the correct type and size, and then touch the OK button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to http://www.hp.com/support/ljE50145.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

ENWW Print tasks (Windows) 37

Print tasks (macOS)

Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet.

●

How to print (macOS)

●

Automatically print on both sides (macOS)

●

Manually print on both sides (macOS)

●

Print multiple pages per sheet (macOS)

●

Select the paper type (macOS)

●

Additional print tasks

How to print (macOS)

The following procedure describes the basic printing process for macOS.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for dierent software programs.

4. Click the Print button.

Automatically print on both sides (macOS)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (macOS)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

38 Chapter 4 Print ENWW

NOTE: The name of the item varies for dierent software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.

NOTE: The name of the item varies for dierent software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality: Select the resolution level for the print job.

● Edge-To-Edge Printing: Select this option to print close to the paper edges.

5. Click the Print button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to http://www.hp.com/support/ljE50145.

ENWW Print tasks (macOS) 39

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

40 Chapter 4 Print ENWW

Store print jobs on the printer to print later or print privately

●

Introduction

●

Create a stored job (Windows)

●

Create a stored job (macOS)

●

Print a stored job

●

Delete a stored job

●

Information sent to printer for Job Accounting purposes

Introduction

The following information provides procedures for creating and printing documents that are stored on the USB ash drive. These jobs can be printed at a later time or printed privately.

Create a stored job (Windows)

Store jobs on the USB ash drive for private or delayed printing.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Properties or Preferences.

NOTE: The name of the button varies for dierent software programs.

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected.

3. Click the Job Storage tab.

4. Select a Job Storage Mode option:

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until you request it at the printer control panel. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory so you can print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, the person who prints the job must provide the required PIN at

ENWW Store print jobs on the printer to print later or print privately 41

the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name:

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print

button to print the job.

Create a stored job (macOS)

Store jobs on the USB ash drive for private or delayed printing.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. By default, the print driver displays the Copies & Pages menu. Open the drop-down list, and then click the

Job Storage menu.

NOTE: If the Job Storage menu is not showing, close the Print window and then reopen it to activate the

menu.

4. In the Mode drop-down list, select the type of stored job.

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until someone requests it at the printer control panel. If the job

has a personal identication number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory to print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a

personal identication number (PIN), the person who prints the job must provide the required PIN at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name.

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4-

digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts them to enter this PIN number.

7. Click the Print button to process the job.

42 Chapter 4 Print ENWW

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon.

2. Select Print from Job Storage.

3. Select Choose, and then select the name of the folder where the job is stored.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5. To adjust the number of copies, select the number of copies eld in the bottom-left corner of the screen.

Use the keypad to enter the number of copies to print.

6. Select Start or Print to print the job.

ENWW Store print jobs on the printer to print later or print privately 43

Delete a stored job

You can delete documents that have been saved to the printer when they are no longer needed. You also can adjust the maximum number of jobs for the printer to store.

●

Delete a job that is stored on the printer

●

Change the job storage limit

Delete a job that is stored on the printer

Use the control panel to delete a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon.

2. Select Print from Job Storage.

3. Select Choose, and then select the name of the folder where the job is stored.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

Select the Trash button to delete the job.

Change the job storage limit

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest.

To change the number of jobs that the printer can store, complete the following procedure:

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● Copy/Print or Print

● Manage Stored Jobs

● Temporary Job Storage Limit

3. Use the keypad to enter the number of jobs that the printer stores.

4. Select OK or Done to save the setting.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated that may be used for job accounting purposes, as determined by the Administrator of the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk drive) of the printing device when using the job storage feature.

44 Chapter 4 Print ENWW

Print from a USB ash drive

This printer features easy-access USB printing, for quickly printing les without sending them from a computer.

●

Enable the USB port for printing

●

Print USB documents

The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following types of les:

● .pdf

● .prn

● .pcl

● .ps

● .cht

ENWW Print from a USB ash drive 45

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port.

●

Method one: Enable the USB port from the printer control panel

●

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)

Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control panel

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus

● Copy/Print or Print

● Enable Device USB

3. Select Enabled to enable the USB port.

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)

1. From the Home screen on the printer control panel, select the Information icon, and then select the

Network icon to display the IP address or host name

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control

panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a There is a problem with this website’s security certicate message

when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer.

3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.

4. In the left menu, select Print from USB Drive Settings.

5. Select Enable Print from USB Drive.

6. Click Apply.

Print USB documents

1. Insert the USB ash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the

cover straight out to remove it.

2. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon.

46 Chapter 4 Print ENWW

3. Select Print from USB Drive.

4. Select Choose, select the name of the document to print, and then select Select.

NOTE: The document might be in a folder. Open folders as necessary.

5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

6. Select Print to print the document.

ENWW Print from a USB ash drive 47

Print using high-speed USB 2.0 port (wired)

●

Enable the high-speed USB port for printing

48 Chapter 4 Print ENWW

Enable the high-speed USB port for printing

This printer features a high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports area and is disabled by default. Use one of the following methods to enable the port. Once the port is enabled, install the product software in order to print using this port.

●

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

●

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

Use the control panel to enable the port.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus

● General

● Enable Device USB

3. Select the Enabled option.

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (networkconnected printers only)

Use the HP EWS to enable the port.

1. Find the printer IP address. On the printer control panel, select the Information button, and then select

the Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control

panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

3. Select the Security tab.

4. On the left side of the screen, select General Security.

5. Scroll down to the Hardware Ports and select the check box to enable both of the items:

● Enable Device USB

● Enable Host USB plug and play

6. Click Apply.

ENWW Print using high-speed USB 2.0 port (wired) 49

50 Chapter 4 Print ENWW

5 Manage the printer

Utilize management tools, security and energy-conservation settings, and rmware updates for the printer.

●

Advanced conguration with the HP Embedded Web Server (EWS)

●

Congure IP network settings

●

Printer security features

●

Energy-conservation settings

●

HP Web Jetadmin

●

Software and rmware updates

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 51

Advanced conguration with the HP Embedded Web Server (EWS)

●

Introduction

●

How to access the HP Embedded Web Server (EWS)

●

HP Embedded Web Server features

Introduction

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.

● View printer status information

● Determine the remaining life for all supplies and order new ones

● View and change tray congurations

● View and change the printer control-panel menu conguration

● View and print internal pages

● Receive notication of printer and supplies events

● View and change network conguration

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server.

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.

How to access the HP Embedded Web Server (EWS)

1. From the Home screen on the printer control panel, select the Information icon, and then select the

Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

To use the HP Embedded Web Server, the browser must meet the following requirements:

Windows® 7

● Internet Explorer (version 8.x or greater)

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

52 Chapter 5 Manage the printer ENWW

Windows® 8 or greater

● Internet Explorer (version 9.x or greater)

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

macOS

● Safari (version 5.x or greater)

● Google Chrome (version 34.x or greater)

Linux

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

ENWW Advanced conguration with the HP Embedded Web Server (EWS) 53

HP Embedded Web Server features

●

Information tab

●

General tab

●

Print tab

●

Supplies tab

●

Troubleshooting tab

●

Security tab

●

HP Web Services tab

●

Networking tab

●

Print tab

Firmware Upgrade Download and install printer rmware upgrade les.

Date/Time Settings Set the date and time or synchronize with a network time server.

Energy Settings Set or edit a wake time, sleep time, and sleep delay for the printer. Set a dierent schedule

for each day of the week and for holidays.

Set which interactions with the printer cause it to wake from sleep mode.

Back up and Restore Create a backup le that contains printer and user data. If necessary, use this le to restore

data to the printer.

Reset Factory Settings Restore printer settings to the factory defaults.

Solution Installer Install third-party software packages that extend or modify the functionality of the printer.

Job Statistics Settings Provides connection information about third-party job-statistics services.

Quota Settings Provides connection information about third-party job-quota services.

Table

5-3 HP Embedded Web Server Print tab

Menu Description

Print from USB Drive Settings Enable or disable the Print from USB Drive menu on the control panel.

Manage Stored Jobs Enable or disable the ability to store jobs in the printer memory.

Congure job-storage options.

Default Print Options Congure the default options for print jobs.

ENWW Advanced conguration with the HP Embedded Web Server (EWS) 55

Table 5-3 HP Embedded Web Server Print tab (continued)

Menu Description

Restrict Color

(Color printers only)

PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs.

Print Quality Congure the print quality settings, including color adjustment, image registration, and

Manage Trays Congure settings for paper trays.

Supplies tab

Table 5-4 HP Embedded Web Server Supplies tab

Menu Description

Manage Supplies Congure how the printer reacts when supplies reach a Very Low state.

Troubleshooting tab

Table

5-5 HP Embedded Web Server Troubleshooting tab

Permit or restrict color printing.

Specify permissions for individual users or for jobs that are sent from specic software programs.

allowed paper types.

Security tab

Menu Description

General Troubleshooting Select from a variety of reports and tests to help solve problems with the printer.

Online Help Link to HP cloud-based online help to assist in troubleshooting printing issues.

Diagnostic Data

NOTE: This item is available only if an

administrator password is set from the Security tab.

Calibration/Cleaning

(Color printers only)

Restore Factory Settings Restore printer settings to factory defaults.

Firmware Upgrade Download and install printer rmware upgrade les.

Export printer information to a le that can be useful for detailed problem analysis.

Enable the automatic cleaning feature, create and print the cleaning page, and select an option to calibrate the printer immediately.

56 Chapter 5 Manage the printer ENWW

Table 5-6 HP Embedded Web Server Security tab

Menu Description

General Security Settings for general security, including the following:

● Congure an administrator password to restrict access to certain features on the

printer.

● Set PJL password for processing PJL commands.

● Set le system access and rmware upgrade security.

● Enable or disable the Host USB port on the control panel or the USB connectivity port

on the formatter for printing directly from a computer.

● View the status of all security settings.

Account Policy Enable administrator account settings.

Access Control Congure access to printer functions for specic individuals or groups, and select the

method individuals use to sign in to the printer.

Protect Stored Data Congure and manage the internal hard drive for the printer.

Congure settings for jobs that are stored on the printer hard drive.

Manage Remote Apps Manage or whitelist remote apps by importing or deleting certicates that allow devices to

use this product.

Certicate Management Install and manage security certicates for access to the printer and the network.

Web Service Security Allow resources on this printer to be accessed by web pages from dierent domains. If no

Self Test Verify that the security functions are running according to expected system parameters.

HP Web Services tab

Use the HP Web Services tab to congure and enable HP Web Services for this printer. It is necessary to Enable HP Web Services to use the HP ePrint feature.

Table

5-7 HP Embedded Web Server HP Web Services tab

Menu Description

Web Services Setup Connect this printer to HP Connected on the web by enabling HP Web Services.

Web Proxy Congure a proxy server if there are issues enabling HP Web Services or connecting the

HP JetAdvantage Access solutions that extend the capabilities of the printer

Smart Cloud Print Enable Smart Cloud Print, which allows access to web-based apps that extend the

Networking tab

sites are added to the list, then all sites are trusted.

printer to the Internet.

capabilities of the printer.

Use the Networking tab to congure and secure network settings for the printer when it is connected to an IPbased network. This tab does not display if the printer is connected to other types of networks.

ENWW Advanced conguration with the HP Embedded Web Server (EWS) 57

Table 5-8 HP Embedded Web Server Networking tab

Menu Description

Conguration

Wireless Station Congure the initial wireless settings

Wi-Fi Direct Congure Wi-Fi Direct settings for printers that include embedded Wi-Fi Direct Print and

NFC printing or that have a wireless accessory installed.

NOTE: The conguration options available depend on the print server model.

TCP/IP Settings Congure TCP/IP settings for IPv4 and IPv6 networks.

NOTE: The conguration options available depend on the print server model.

Network Settings Congure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server

model.

Other Settings Congure general printing protocols and services supported by the print server. The

available options depend on the print server model, but can include rmware update, LPD queues, USB settings, support information, and refresh rate.

AirPrint Enable, set up, or disable network printing from Apple supported printers.

Select Language Change the language displayed by the HP Embedded Web Server. This page displays if the

web pages support multiple languages. Optionally, select supported languages through language-preference settings in the browser.

Select Location Select a country/region for the printer.

Google Cloud Print

Setup Set up Google Cloud Print options.

Web Proxy Congure proxy settings.

Security

Settings View and restore current security settings to factory-default values.

Congure security settings using the Security Conguration Wizard.

NOTE: Do not use the Security Conguration Wizard to congure security settings using

network-management applications, such as HP Web Jetadmin.

Authorization Control conguration management and use of this printer, including the following:

● Set or change the administrator password to control access to conguration

parameters.

● Request, install, and manage digital certicates on the HP Jetdirect print server.

● Limit host access to this printer through an Access Control List (ACL) (for selected print

servers on IPv4 networks only).

Secure Communication Congure security settings.

58 Chapter 5 Manage the printer ENWW

Table 5-8 HP Embedded Web Server Networking tab (continued)

Menu Description

Mgmt. Protocols Congure and manage security protocols for this printer, including the following:

● Set the security management level for the HP Embedded Web Server, and control

traic over HTTP and HTTPS.

● Congure the SNMP (Simple Network Management Protocol) operation. Enable or

disable the SNMP v1/v2c or SNMP v3 agents on the print server.

● Control access through protocols that may not be secure, such as printing protocols,

print services, discovery protocols, name resolution services, and congurationmanagement protocols.

802.1X Authentication Congure 802.1X authentication settings on the Jetdirect print server as required for client authentication on the network, and reset the 802.1X authentication settings to factorydefault values.

CAUTION: When changing the 802.1X authentication settings; the printer might lose its

connection. To reconnect, it might be necessary to reset the print server to a factorydefault state and reinstall the printer.

IPsec/Firewall View or congure a Firewall policy or an IPsec/Firewall policy.

Announcement Agent Enable or disable the HP Device Announcement Agent, set the conguration server, and

congure mutual authentication using certicates.

Diagnostics

Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print server.

Protocol Info View a list of network-conguration settings on the HP Jetdirect print server for each

Conguration Page View the HP Jetdirect conguration page, which contains status and conguration

Printer sharing disclaimer

●

View or change network settings

●

Rename the printer on a network

●

Manually congure IPv4 TCP/IP parameters from the control panel

●

Manually congure IPv6 TCP/IP parameters from the control panel

●

Link speed and duplex settings

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.

View or change network settings

Use the HP Embedded Web Server to view or change IP conguration settings.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon, and then touch the

Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the Networking tab to obtain network information. Change settings as needed.

Rename the printer on a network

To rename the printer on a network so that it can be uniquely identied, use the HP Embedded Web Server.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon, and then touch the

Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Open the General tab.

60 Chapter 5 Manage the printer ENWW

3. On the Device Information page, the default printer name is in the Device Name eld. You can change this

name to uniquely identify this printer.

NOTE: Completing the other elds on this page is optional.

4. Click the Apply button to save the changes.

Manually congure IPv4 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● Networking

● Ethernet

● TCP/IP

● IPV 4 Settings

● Cong Method

3. Select the Manual option, and then touch the Save button.

4. Open the Manual Settings menu.

5. Touch the IP Address, Subnet Mask, or Default Gateway option.

6. Touch the rst eld to open a keypad. Enter the correct digits for the eld, and then touch the OK button.

Repeat the process for each eld, and then touch the Save button.

Manually congure IPv6 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv6 address.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. To enable manual conguration, open the following menus:

● Networking

● Ethernet

● TCP/IP

● IPV6 Settings

3. Select Enable, and then select On.

4. Select the Enable Manual Settings option, and then touch the Done button.

5. To congure the address, open the Address menu, and then touch the eld to open a keypad.

ENWW Congure IP network settings 61

6. Use the keypad to enter the address, and then touch the OK button.

7. Touch Save.

Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel.

NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,

router, or computer).

NOTE: Making changes to these settings causes the printer to turn o and then on. Make changes only when

the printer is idle.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● Networking

● Ethernet

● Link Speed

3. Select one of the following options:

● Auto: The print server automatically congures itself for the highest link speed and communication

mode allowed on the network.

● 10T Half: 10 megabytes per second (Mbps), half-duplex operation

● 10T Full: 10 Mbps, full-duplex operation

● 10T Auto: 10 Mbps, automatic-duplex operation

● 100TX Half: 100 Mbps, half-duplex operation

● 100TX Full: 100 Mbps, full-duplex operation

● 100TX Auto: 100 Mbps, automatic-duplex operation

● 1000T Full: 1000 Mbps, full-duplex operation

4. Touch the Save button. The printer turns o and then on.

62 Chapter 5 Manage the printer ENWW

Printer security features

●

Introduction

●

Security statements

●

Assign an administrator password

●

IP Security

●

Encryption support: HP High Performance Secure Hard Disks

●

Lock the formatter

Introduction

The printer includes several security features to restrict who has access to conguration settings, to secure data, and to prevent access to valuable hardware components.

Security statements

The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical information on your network, and simplify the way you monitor and maintain the printer.

ENWW Printer security features 63

Assign an administrator password

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

●

Use the HP Embedded Web Server (EWS) to set the password

●

Provide user access credentials at the printer control panel

Use the HP Embedded Web Server (EWS) to set the password

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon, and then touch the

Network

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the Security tab.

icon to display the IP address or host name.

3. Open the General Security menu.

4. In the area labeled Set the Local Administrator Password, enter the name to associate with the password in

the Username eld.

5. Enter the password in the New Password eld, and then enter it again in the Verify Password eld.

NOTE: To change an existing password, rst enter the existing password in the Old Password eld.

6. Click the Apply button.

NOTE: Make note of the password and store it in a safe place. The administrator password cannot be

recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer.

Provide user access credentials at the printer control panel

Some features on the printer control panel can be secured so that unauthorized people cannot use them. When a feature is secured, the printer prompts you to sign in before you can use it. You can also sign in without waiting for a prompt by selecting Sign In from the printer control panel.

Typically, the credentials for signing in to the printer are the same as for signing in to the network. Consult the network administrator for this printer if you have questions about which credentials to use.

1. From the Home screen on the printer control panel, select Sign In.

2. Follow the prompts to enter the credentials.

NOTE: To maintain security for the printer, select Sign Out when you have nished using the printer.

64 Chapter 5 Manage the printer ENWW

IP Security

IP Security (IPsec) is a set of protocols that control IP-based network traic to and from the printer. IPsec provides host-to-host authentication, data integrity, and encryption of network communications.

For printers that are connected to the network and have an HP Jetdirect print server, you can congure IPsec by using the Networking tab in the HP Embedded Web Server.

Encryption support: HP High Performance Secure Hard Disks

The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting printer performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile timesaving features and robust functionality.

Use the Security menu in the HP Embedded Web Server to congure the disk.

Lock the formatter

The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.

ENWW Printer security features 65

Energy-conservation settings

●

Print with EconoMode

●

Set the sleep timer and congure the printer to use 1 watt or less of power

66 Chapter 5 Manage the printer ENWW

Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

●

Congure EconoMode from the print driver

●

Congure EconoMode from the printer control panel

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in the print driver, set it using the printer control panel.

Congure EconoMode from the print driver

1. From the software program, select the Print option.

2. Select the printer, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box to enable the feature, and then click OK.

Congure EconoMode from the printer control panel

Use the printer control panel to change the EconoMode setting.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● Copy/Print or Print

● Default Print Options

● Economode

3. Select On or O to enable or disable the feature.

Set the sleep timer and congure the printer to use 1 watt or less of power

The sleep settings aect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode.

To congure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after

Inactivity and Auto O after sleep settings.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

ENWW Energy-conservation settings 67

● General

● Energy Settings

● Sleep Settings

3. Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters sleep

mode. Enter the appropriate time period.

4. Select Auto O after sleep to put the printer into a deeper power save mode after a period of sleep. Enter

the appropriate time period.

NOTE: By default, the printer will wake from Auto O in response to any activity other than USB or Wi-Fi.

For greater energy settings, you can set it to wake only to the power button by selecting Shut down (wake

on power button only).

5. Select Done to save the settings.

HP Web Jetadmin

HP Web Jetadmin is an award-winning, industry-leading tool for eiciently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specic product features. Go to

www.hp.com/go/webjetadmin for more information.

Software and rmware updates

HP regularly updates features that are available in the printer rmware. To take advantage of the most current features, update the printer rmware. Download the most recent rmware update le from the web:

Go to http://www.hp.com/support/ljE50145. Click Drivers & Software.

68 Chapter 5 Manage the printer ENWW

6 Solve problems

Troubleshoot problems with the printer. Locate additional resources for help and technical support.

●

Customer support

●

Control panel help system

●

Reset factory settings

●

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

●

Printer does not pick up paper or misfeeds

●

Clear paper jams

●

Resolve print-quality problems

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE50145.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Customer support

Get telephone support for your country/region

Have the printer name, serial number, date of purchase, and problem description ready

Country/region phone numbers are on the yer that was in the box with the printer or at support.hp.com.

Get 24-hour Internet support, and download software utilities and drivers

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http://www.hp.com/support/ljE50145

Order additional HP service or maintenance agreements www.hp.com/go/carepack

Control panel help system

The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button on the control panel.

For some screens, the Help opens to a global menu where you can search for specic topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that show specic procedures, such as clearing paper jams.

If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem.

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Reset factory settings

Resetting the printer settings to the factory-set defaults can help resolve problems.

●

Introduction

●

Method one: Reset factory settings from the printer control panel

●

Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)

Introduction

Use one of the following methods to reset the printer settings to the original settings from the factory.

Method one: Reset factory settings from the printer control panel

Use the printer control panel to restore the settings to their original values.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● General

● Reset Factory Settings

3. Select Reset.

A verication message advises that completing the reset function might result in loss of data.

4. Select Reset to complete the process.

NOTE: The printer restarts automatically after the reset operation completes.

Method two: Reset factory settings from the HP Embedded Web Server (networkconnected printers only)

Use the HP EWS to reset the printer settings to the original settings.

1. On the printer control panel, select the Information button, and then select the Network icon to

display the IP address or host name.

2. Open the General tab.

3. On the left side of the screen, click Reset Factory Settings.

4. Click the Reset button.

NOTE: The printer restarts automatically after the reset operation completes.

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A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.

Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

HP’s Premium Protection Warranty expires near the end of useable cartridge life. Check the Supplies Status Page or the HP Embedded Web Server (EWS) for the status.

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Printer does not pick up paper or misfeeds

●

Introduction

●

The printer does not pick up paper

●

The printer picks up multiple sheets of paper

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain

inside the printer.

2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly on the printer control panel.

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4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the

appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or

markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.

Figure 6-1 Size markings for Tray 1 or the multipurpose tray

Figure 6-2 Size markings for cassette trays

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5. Verify that the humidity in the room is within specications for this printer and that paper is being stored in

unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and ex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-3 Technique for exing the paper stack

6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper,

and continue.

7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with

warm water. Use distilled water, if it is available.

CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth

in water and wring it out before cleaning the rollers.

The following image shows examples of the roller location for various printers.

Figure 6-4 Roller locations for Tray 1 or the multipurpose tray

The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and ex it, rotate it 180 degrees, and ip it over. Do not fan the

paper. Return the stack of paper to the tray.

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NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, ex the stack by

holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-5 Technique for exing the paper stack

2. Use only paper that meets HP specications for this printer.

3. Verify that the humidity in the room is within specications for this printer, and that paper is being stored in

unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and ex the stack as described above.

4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.

76 Chapter 6 Solve problems ENWW

5. Make sure the tray is not overlled by checking the stack-height markings inside the tray. If it is overlled,

remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer.

Figure 6-6 Stack-height markings

Figure 6-7 Tab for the paper stack

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6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the

appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or

markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.

Figure 6-8 Size markings for Tray 1 or the multipurpose tray

Figure 6-9 Size markings for cassette trays

7. Make sure the printing environment is within recommended specications.

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Clear paper jams

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Introduction

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Paper jam locations

●

Auto-navigation for clearing paper jams

●

Experiencing frequent or recurring paper jams?

●

Clear paper jams in tray 1—13.A1

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Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5

●

Clear paper jams in the output bin—13.E1

●

Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX

●

Clear paper jams in the toner-cartridge area

●

Clear paper jams in the fuser—13.B9, 13.B2, 13.FF

Introduction

The following information includes instructions for clearing paper jams from the printer.

Paper jam locations

1 Output bin

2 Top cover and toner-cartridge area

3 Tray 1

4 Tray 2 and the optional 1 x 550-sheet feeders

NOTE: Remove Tray 2 to access jams in the duplexer.

ENWW Clear paper jams 79

Auto-navigation for clearing paper jams

The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure.

Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.

NOTE: To see a video that demonstrates how to load paper in a way that reduces the number of paper jams,

click here.

1. Use only paper that meets HP specications for this printer.

2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.

3. Use paper that has not previously been printed or copied on.

4. Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the

stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they

are touching the paper stack without bending it.

6. Make sure that the tray is fully inserted in the printer.

7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets

one at a time.

8. Open the Trays menu on the printer control panel. Verify that the tray is congured correctly for the paper

type and size.

9. Make sure the printing environment is within recommended specications.

Clear paper jams in tray 1—13.A1

Use the following procedure to clear paper jams in Tray 1. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

1. If most of the sheet of paper is visible in the tray,

slowly pull the jammed paper out of the printer. Make sure that the entire sheet is removed. If it tears, continue with the following steps to nd the remnants.

If most of the sheet of paper has been pulled inside the printer, continue with the following steps.

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2. Press the top-cover-release button on the left side

of the printer.

3. Open the front door.

4. Remove the toner cartridge.

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5. Lift the jam-access cover and slowly remove any

jammed paper. Be careful not to tear the paper.

6. Reinsert the toner cartridge.

7. Close the front door.

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Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5

11 LTR

14 LGL

Use the following procedure to check for paper in all possible jam locations related to Tray 2 and the 550-sheet trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

1. Remove the tray from the printer.

2. Remove the paper from the tray, and discard any

damaged paper.

3. Verify that the rear paper guide is adjusted to the

indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place.

ENWW Clear paper jams 83

4. Load the paper into the tray. Make sure that the

stack is at at all four corners and that the top of the stack is below the maximum-height indicators.

5. Reinsert and close the tray.

6. Press the top-cover-release button on the left side

of the printer.

7. Open the front door.

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8. Remove the toner cartridge.

9. Lift the jam-access cover and slowly remove any

jammed paper. Be careful not to tear the paper.

ENWW Clear paper jams 85

10. Reinsert the toner cartridge.

11. Close the front door.

Clear paper jams in the output bin—13.E1

Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

1. If paper is visible in the output bin, grasp the

leading edge and remove it.

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Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX

Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

1. Remove Tray 2 from the printer.

2. Pull forward on the green tab inside the tray area

to release the duplex pan.

3. Remove any jammed paper.

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4. Close the duplex pan.

5. Reinsert and close the tray.

6. Open the rear door.

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7. Remove any jammed paper.

8. Close the rear door

9. Press the top-cover-release button on the left side

of the printer.

10. Open the front door.

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11. Remove the toner cartridge.

12. Lift the jam-access cover and slowly remove any

jammed paper. Be careful not to tear the paper.

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HP LaserJet E50145 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Printer overview

Warning icons

Potential shock hazard

Printer views

Printer front view

Printer back view

Interface ports

Control-panel view

How to use the touchscreen control panel

Supported operating systems

Printer dimensions

Operating-environment range

Printer hardware setup and software installation

2 Paper trays

Introduction

Load paper to Tray 1

Load paper to Tray 1 (multipurpose tray)

Tray 1 paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load paper to Tray 2 and the 550-sheet trays

Load paper to Tray 2 and the 550-sheet trays

Tray 2 and the 550-sheet trays paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load and print envelopes

Print envelopes

Envelope orientation

Load and print labels

Manually feed labels

Label orientation

3 Supplies, accessories, and parts

Order supplies, accessories, and parts

Ordering

Supplies and accessories

Customer self-repair parts

Replace the toner cartridge

Cartridge information

Remove and replace the cartridge

4 Print

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional print tasks

Print tasks (macOS)

How to print (macOS)

Automatically print on both sides (macOS)

Manually print on both sides (macOS)

Print multiple pages per sheet (macOS)

Select the paper type (macOS)

Additional print tasks

Store print jobs on the printer to print later or print privately

Introduction

Create a stored job (Windows)

Create a stored job (macOS)

Print a stored job

Delete a stored job

Delete a job that is stored on the printer

Change the job storage limit

Information sent to printer for Job Accounting purposes

Enable the USB port for printing

Method one: Enable the USB port from the printer control panel

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)

Print USB documents

Print using high-speed USB 2.0 port (wired)

Enable the high-speed USB port for printing

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

5 Manage the printer

Introduction

How to access the HP Embedded Web Server (EWS)

HP Embedded Web Server features

Information tab

General tab