HP LaserJet E50045 User's Guide

HP LaserJet Managed E50045
User Guide
Copyright and License
Trademark Credits
© Copyright 2018 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 2, 1/2019
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Inc
orporated.
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UNIX® is a registered trademark of The Open Gr
oup.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
For more information ............................................................................................................................................................... 1
Warning icons ............................................................................................................................................................................ 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer back view .................................................................................................................................................. 4
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 6
How to use the touchscreen control panel ................................................................................. 7
Printer specications ................................................................................................................................................................ 8
Technical specications ....................................................................................................................................... 8
Supported operating systems ........................................................................................................................... 9
Printer dimensions ............................................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions .................................................... 13
Operating-environment range ........................................................................................................................ 13
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 15
For more information ............................................................................................................................................................ 15
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 16
Introduction ........................................................................................................................................................ 16
Tray 1 paper orientation ................................................................................................................................... 17
Use alternative letterhead mode .................................................................................................................... 17
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 17
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 18
Introduction ........................................................................................................................................................ 18
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 20
Use alternative letterhead mode .................................................................................................................... 20
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20
Load and print envelopes ..................................................................................................................................................... 22
Introduction ........................................................................................................................................................ 22
Print envelopes .................................................................................................................................................. 22
ENWW iii
Envelope orientation ......................................................................................................................................... 22
3 Supplies, accessories, and parts .......................................................................................................................................................... 23
For more information ............................................................................................................................................................ 23
Order supplies, accessories, and parts ............................................................................................................................... 24
Ordering .............................................................................................................................................................. 24
Supplies and accessories ................................................................................................................................. 24
Customer self-repair parts ............................................................................................................................... 25
Replace the toner cartridge .................................................................................................................................................. 26
Introduction ........................................................................................................................................................ 26
Toner-cartridge information ............................................................................................................................ 26
Remove and replace the cartridge .................................................................................................................. 27
4 Print .......................................................................................................................................................................................................... 31
For more information ............................................................................................................................................................ 31
Print tasks (Windows) ............................................................................................................................................................ 32
How to print (Windows) .................................................................................................................................... 32
Automatically print on both sides (Windows) ............................................................................................... 32
Manually print on both sides (Windows) ........................................................................................................ 33
Print multiple pages per sheet (Windows) .................................................................................................... 33
Select the paper type (Windows) .................................................................................................................... 34
Additional print tasks ........................................................................................................................................ 35
Print tasks (macOS) ............................................................................................................................................................... 36
How to print (macOS) ........................................................................................................................................ 36
Automatically print on both sides (macOS) ................................................................................................... 36
Manually print on both sides (macOS) ........................................................................................................... 36
Print multiple pages per sheet (macOS) ........................................................................................................ 37
Select the paper type (macOS) ........................................................................................................................ 37
Additional print tasks ........................................................................................................................................ 37
Store print jobs on the printer to print later or print privately ........................................................................................ 38
Introduction ........................................................................................................................................................ 38
Create a stored job (Windows) ......................................................................................................................... 38
Create a stored job (macOS) ............................................................................................................................ 39
Print a stored job ............................................................................................................................................... 40
Delete a stored job ............................................................................................................................................ 40
Delete a job that is stored on the printer .................................................................................. 40
Change the job storage limit ....................................................................................................... 40
Information sent to printer for Job Accounting purposes ........................................................................... 41
Print from the USB port ........................................................................................................................................................ 42
Introduction ........................................................................................................................................................ 42
Enable the USB port for printing ..................................................................................................................... 42
iv ENWW
Print from a USB ash drive ............................................................................................................................. 43
5 Manage the printer ................................................................................................................................................................................. 45
For more information ............................................................................................................................................................ 45
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................... 46
Introduction ........................................................................................................................................................ 46
How to access the HP Embedded Web Server (EWS) .................................................................................. 46
HP Embedded Web Server features ............................................................................................................... 47
Information tab ............................................................................................................................. 47
General tab .................................................................................................................................... 47
Print tab .......................................................................................................................................... 48
Troubleshooting tab ..................................................................................................................... 49
Security tab .................................................................................................................................... 49
HP Web Services tab ..................................................................................................................... 49
Networking tab .............................................................................................................................. 50
Other Links list ............................................................................................................................... 51
Congure IP network settings .............................................................................................................................................. 52
Printer sharing disclaimer ................................................................................................................................ 52
View or change network settings ................................................................................................................... 52
Rename the printer on a network ................................................................................................................... 52
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 53
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 53
Link speed and duplex settings ....................................................................................................................... 54
Printer security features ....................................................................................................................................................... 55
Introduction ........................................................................................................................................................ 55
Security statements .......................................................................................................................................... 55
IP Security ........................................................................................................................................................... 55
Assign or change the system password using the HP Embedded Web Server ....................................... 55
Encryption support: HP High Performance Secure Hard Disks .................................................................. 56
Lock the formatter ............................................................................................................................................ 56
Energy-conservation settings .............................................................................................................................................. 57
Introduction ........................................................................................................................................................ 57
Print with EconoMode ....................................................................................................................................... 57
Set the Sleep/Auto O After Inactivity setting .............................................................................................. 57
Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 58
Set the sleep schedule ...................................................................................................................................... 58
Set the Delay Shut Down setting .................................................................................................................... 59
HP Web Jetadmin ................................................................................................................................................................... 60
Software and rmware updates .......................................................................................................................................... 61
ENWW v
6 Solve problems ....................................................................................................................................................................................... 63
For more information ............................................................................................................................................................ 63
Customer support .................................................................................................................................................................. 64
Control panel help system .................................................................................................................................................... 65
Restore factory settings ........................................................................................................................................................ 66
Introduction ........................................................................................................................................................ 66
Method one: Restore factory settings from the printer control panel ...................................................... 66
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only)
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 67
Printer does not pick up paper or misfeeds ....................................................................................................................... 68
Introduction ........................................................................................................................................................ 68
The printer does not pick up paper ................................................................................................................. 68
The printer picks up multiple sheets of paper .............................................................................................. 70
Clear paper jams ..................................................................................................................................................................... 74
Introduction ........................................................................................................................................................ 74
Jam locations ..................................................................................................................................................... 74
Auto-navigation for clearing paper jams ....................................................................................................... 75
Experiencing frequent or recurring paper jams? .......................................................................................... 75
13.A1 tray 1 paper jam ..................................................................................................................................... 76
13.A2, 13.A3, 13.A4, 13.A5 tray 2, tray 3, tray 4, tray 5 paper jam .......................................................... 78
Clear paper jams in the toner-cartridge area ................................................................................................ 82
13.B rear door and fuser area paper jam ...................................................................................................... 84
13.E1 output bin paper jam ............................................................................................................................. 86
13.C, 13.D, 13.B paper jam in the duplexer ................................................................................................... 86
Improve print quality ............................................................................................................................................................. 91
Introduction ........................................................................................................................................................ 91
Print from a dierent software program ....................................................................................................... 91
Check the paper-type setting for the print job ............................................................................................. 91
Check toner-cartridge status ........................................................................................................................... 92
Print a cleaning page ......................................................................................................................................... 92
Visually inspect the toner cartridge or cartridges ........................................................................................ 93
Check paper and the printing environment ................................................................................................... 93
Try a dierent print driver ................................................................................................................................ 94
...................................................................................................................................................... 66
Check the paper type setting on the printer ............................................................................. 91
Check the paper type setting (Windows) .................................................................................. 91
Check the paper type setting (macOS) ...................................................................................... 92
Step one: Use paper that meets HP specications ................................................................. 93
Step two: Check the environment .............................................................................................. 93
Step three: Set the individual tray alignment ........................................................................... 94
vi ENWW
Index ............................................................................................................................................................................................................. 97
ENWW vii
viii ENWW

1 Printer overview

For more information

Warning icons
Printer views
Printer specications
Printer hardware setup and software installation
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE50045.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW For more information 1

Warning icons

Warning icon denitions: The following warning icons may appear on HP products. Apply appropriate caution where applicable.
Caution: Electric shock
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
2 Chapter 1 Printer overview ENWW

Printer views

3
2
1
6
7
8
9
10
4
5

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
1 Top cover (access to the toner cartridge)
2 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
3 Standard output bin
4 On/o button
5 Control panel with color touchscreen display
6 Hardware integration pocket for connecting accessory and third-party devices
NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port
inside the HIP is not functional otherwise.
7 Formatter cover
8 Tray 2
9 Model name
10 Tray 1
ENWW Printer views 3

Printer back view

1
2
3
6
5
4
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Top-cover-release button
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
4 Chapter 1 Printer overview ENWW

Interface ports

1
2
3
4
1 Slot for a cable-type security lock
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
ENWW Printer views 5

Control-panel view

4
6
7
5
8
2
3
1
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display the Message
Center if there are errors, and restore the default settings.
2 Sign In or Sign Out button Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button
4
Help button
5 Current time Displays the current time.
6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
Select the Information button to access a screen that provides access to several types of printer information. Select the following buttons on the Information screen for printer information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (wireless accessory equipped models only).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
Select the Help button to open the embedded help system.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
6 Chapter 1 Printer overview ENWW
7 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
8
Home button
Select the Home button to return to the Home screen.
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Scroll through the Settings app.
ENWW Printer views 7
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljE50045.
Technical specications
Supported operating systems
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
Technical specications
Model name E50045dw
Product number 3GN19A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: Each printer model accepts up to three
optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
Printer cabinet/stand Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and
IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing without a computer
and upgrading the rmware
Hardware Integration Pocket for connecting accessory
and third-party devices
HP Internal USB Ports Optional
HP Jetdirect 3000w NFC/Wireless Accessory for printing
from mobile devices
Integrated HP near-eld communication (NFC) and Wi-
Fi Direct functionality for printing from mobile devices
HP Jetdirect 2900nw Print Server accessory for wireless
connectivity
Optional
Optional
Optional
Memory 512 MB memory, expandable to 1.5 GB by adding 1 GB
DIMM
Mass storage 4 GB embedded Multi-Media Controller (eMMC)
320 GB HP Secure High-Performance Hard Disk Optional
8 Chapter 1 Printer overview ENWW
Model name E50045dw
Product number 3GN19A
Security HP Trusted Platform Module for encrypting all data that
passes through the printer
Control-panel display and input Color touchscreen control panel
Print Prints 45 pages per minute (ppm) on letter and 43 ppm
on A4-size paper
Easy-access USB printing (no computer required)
Store jobs in the printer memory to print later or print
privately

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic HP PCL 6 print drivers, and HP print drivers for macOS.
Windows: Go to the printer-support website for this printer: www.hp.com/support/ljE50045 to download and install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver.
Optional
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows 7, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows 8, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows 8.1, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
ENWW Printer specications 9
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Windows 10, 32-bit and 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
macOS 10.11 El Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/ljE50045 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows macOS
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1.5 GB of available hard-disk space
10 Chapter 1 Printer overview ENWW

Printer dimensions

1
2
2
3
3
1
1
2
2
3
3
1
Figure 1-1 Dimensions for the dw model
Printer fully closed Printer fully opened
1. Height 296 mm (11.7 in) 296 mm (11.7 in)
2. Depth Tray 2 dust cover closed: 376 mm (14.8 in)
Tray 2 dust cover open: 444 mm (17.5 in)
3. Width 410 mm (16.1 in) 410 mm (16.1 in)
Weight 12 kg (26.5 lb)
Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder
1. Height 130 mm (5.1 in)
2. Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
3. Width 410 mm (16.1 in)
Weight 1.4 kg (3 lb)
569 mm (22.4 in)
ENWW Printer specications 11
Figure 1-3 Dimensions for the cabinet/stand
1
2
3
2
3
1
1
2
3
1
2
3
1. Height 381 mm (15.0 in)
2. Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
3. Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9.0 kg (20 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljE50045.
Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand
Printer and accessories fully closed Printer and accessories fully opened
1. Height 1067 mm (42.0 in) 1067 mm (42.0 in)
2. Depth 632 mm (24.9 in) 865 mm (34.0 in)
12 Chapter 1 Printer overview ENWW
Printer and accessories fully closed Printer and accessories fully opened
3. Width 600 mm (23.6 in) 630 mm (24.8 in)
Weight 25.2 kg (55.5 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljE50045.
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljE50045 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
o
perating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Operating-environment
1-3
specications
ENWW Printer specications 13

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to www.hp.com/support/ljE50045 for HP's all-inclusive help for the printer. Find the following support:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
14 Chapter 1 Printer overview ENWW

2 Paper trays

For more information

Load paper to Tray 1 (multipurpose tray)
Load paper to Trays 2, 3, 4, and 5
Load and print envelopes
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE50045.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW For more information 15

Load paper to Tray 1 (multipurpose tray)

Introduction

The following information describes how to load paper in Tray 1.This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper.
NOTE: Select the correct paper type in the print driver before printing..
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
3. Spread the paper guides to the correct size, and
then load paper in the tray. For information about how to orient the paper, see Tray 1 paper
orientation on page 17.
Make sure that the paper ts under the ll line on the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75g paper.
4. Adjust the side guides so that they lightly touch the
paper stack, but do not bend it.
16 Chapter 2 Paper trays ENWW

Tray 1 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 17.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-up
Top edge leading into the printer
Face-down
Bottom edge leading into the printer

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
Manage Trays
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Tray 1 (multipurpose tray) 17

Load paper to Trays 2, 3, 4, and 5

B5
11 LTR
14 LGL

Introduction

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (part number F2A72A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
NOTE: The paper guides may be locked before use and may not be adjustable.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width
guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size of the paper being used.
18 Chapter 2 Paper trays ENWW
4. To load legal-size paper into the tray, squeeze the
14 LGL
lever on the back of the tray that is to the left of center, and then extend the tray back to the correct paper size.
NOTE: This step does not apply to other paper
sizes.
5. Load paper into the tray. For information about
how to orient the paper, see Tray 2 and the 550-
sheet trays paper orientation on page 20.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the indentations or markings in the tray.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be sure that the top of the stack is below the tray full indicator, as shown in the enlargement in the illustration.
6. Close the tray.
ENWW Load paper to Trays 2, 3, 4, and 5 19
7. The tray conguration message displays on the
X
Y
123
123
printer control panel.
8. If the paper size and type shown is not correct,
select Modify to choose a dierent paper size or type.
For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

Tray 2 and the 550-sheet trays paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 20.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-down
Top edge at the front of the tray
Face-up
Bottom edge at the front of the tray

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
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Manage Trays
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Trays 2, 3, 4, and 5 21

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

Load envelopes in Tray 1 face up, with the short, postage end leading into the printer.
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