HP LaserJet 4100 Getting Started Guide

HP LaserJet 4100, 4100N, 4100TN, and 4100DTN Printers

English

Getting Started Guide

Publication number C8049-90903

First Edition, February 2001

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Microsoft is a registered trademark of Microsoft Corporation.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not oc cur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, whi ch can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:



Reorient or relocate the receiving antenna.



Increase separation between equipment and receiver.



Connect equipment to an outlet on a circuit different from that to which the receiver is located.



Consult your dealer or an experienced radio/TV technician.

Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

See the online user guide for other regulatory information and product specifications.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 USA

Getting Started Guide

Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Where to look for information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Step 1: Check package contents. . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Step 2: Remove internal packaging . . . . . . . . . . . . . . . . . . . . .1-10

Step 3: Prepare printer location. . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Step 4: Locate printer parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Step 5: Install accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Step 6: Install the toner cartridge . . . . . . . . . . . . . . . . . . . . . . .1-17

Step 7: Load trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Step 8: Attach the power cord. . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

Step 9: Change the control panel language (optional) . . . . . . .1-22

Step 10: Test the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Step 11: Connect printer cables . . . . . . . . . . . . . . . . . . . . . . . . 1-24

Step 12: Install the printing software. . . . . . . . . . . . . . . . . . . . . 1-27

Step 13: Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Step 14: Distribute software to network clients (optional) . . . . . 1-31

Step 15: Install the software for network clients (optional) . . . . 1-32

Step 16: Access the user documentation . . . . . . . . . . . . . . . . . 1-33

HP Customer Care

Find product support on the World Wide Web . . . . . . . . . . . . . 1-35

Get answers through e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35

Tools and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35

Connect with other users online . . . . . . . . . . . . . . . . . . . . . . . . 1-36

We stay in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

Web registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

Talk to a technical support agent . . . . . . . . . . . . . . . . . . . . . . . 1-37

English

Quick Reference

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39

Printing tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49

Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52

Correcting output quality problems . . . . . . . . . . . . . . . . . . . . . . 1-58

About the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-67

Paper sizes supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-69

EN 1-3

1-4 Getting Started Guide EN

Getting Started

This section of the guide contains information for unpacking and setting up the printer.

Introduction

Congratulations on your purchase of the HP LaserJet 4100 printer. The printer is available in four configurations:

HP LaserJet 4100



16 MB RAM



100-sheet paper tray



500-sheet paper tray

HP LaserJet 4100N



32 MB RAM



HP JetDirect 10/100Base-TX print server card for network connection



100-sheet paper tray



500-sheet paper tray

English

HP LaserJet 4100TN



32 MB RAM



HP JetDirect 10/100Base-TX print server card for network connection



100-sheet paper tray



two 500-sheet paper trays

HP LaserJet 4100DTN



32 MB RAM



HP JetDirect 10/100Base-TX print server card for network connection



100-sheet paper tray



two 500-sheet paper trays



duplex printing accessory (duplexer)

EN Introduction 1-5

Where to look for information

Getting Started Guide

Information for setting up your printer (Getting Started), as well as tips and quick information for using the printer (Quick Reference).

Online User Guide

Detailed information on using and troubleshooting the printer, available on the CD that came with the printer. If you would like a hard copy, print the user guide using your printer.

HP JetDirect Print Server Administrator’s Guide

Information for configuring and troubleshooting the HP JetDirect print server, available on the CD that came with the printer.

Online Help

Information on printer options that are available from within printer drivers. To view a Help file, access the online help through the printer driver.

1-6 Getting Started EN

HP Fast InfraRed Receiv er User Guide

Information on using and troubleshooting the HP Fast InfraRed Receiver.

Accessory guides

Instructions for installing and using accessories or toner cartridges, included with the accessory.

Additional information is available on the World Wide Web at http://www.hp.com/support/lj4100.

English

EN Where to look for information 1-7

Installation checklist

Follow the steps below to set up and install the printer.

G Step 1: Check package contents . . . . . . . . . . . . . . . . . . . . . . . .1-9

G Step 2: Remove internal packaging. . . . . . . . . . . . . . . . . . . . .1-10

G Step 3: Prepare printer location . . . . . . . . . . . . . . . . . . . . . . . .1-12

G Step 4: Locate printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

G Step 5: Install accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

G Step 6: Install the toner cartridge. . . . . . . . . . . . . . . . . . . . . . .1-17

G Step 7: Load trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

G Step 8: Attach the power cord . . . . . . . . . . . . . . . . . . . . . . . . .1-21

G Step 9: Change the control panel language (optional). . . . . . .1-22

G Step 10: Test the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23

G Step 11: Connect printer cables. . . . . . . . . . . . . . . . . . . . . . . .1-24

G Step 12: Install the printing software . . . . . . . . . . . . . . . . . . . .1-27

G Step 13: Verify printer setup. . . . . . . . . . . . . . . . . . . . . . . . . . .1-30

G Step 14: Distribute software to network clients (optional) . . . .1-31

G Step 15: Install the software for network clients (optional). . . .1-32

G Step 16: Access the user documentation . . . . . . . . . . . . . . . .1-33

WARNING! The printer is heavy. We recommend having two people move it.

Note To learn about all the features and capabilities of the printer, see the

online user guide (av ailab le on the CD that came with the printer) and the Help menus (in the printer driver online help).

1-8 Getting Started EN

Step 1: Check package contents

Printer

Power cord

Toner cartridge

Second 500-sheet paper tray (included with 4100TN and 4100DTN only)

Control panel overlay

(might already be installed on printer)

Printer software and documentation

Duplexer (included with

4100DTN only)

English

Note An IEEE parallel cable is not included in the pac kage contents. See the

online user guide on the CD for ordering information.

EN Step 1: Check package contents 1-9

Step 2: Remove internal packaging

Note

Save all packaging material. You might need to repack the printer at a later date.

1 Remove the shipping bag and tape

from the front of the printer.

2 Remove the tape from the back of

the printer.

3 Open the top cover. 4 Remove the foam packing material

from inside the toner cartridge cavity .

5 Remove the plastic film on the

control panel display.

Continued on the next page.

1-10 Getting Started EN

6 Slide tray 2 out of the printer. 7 Remove all packaging materials and

any spacers from the tray.

8 Slide tray 2 back into the printer. 9 For 4100TN and 4100DTN models,

repeat steps 6 through 8 for tray 3.

10 For the 4100DTN model, remo ve the

duplex er from its shipping bag and then remove all tape from the duplexer.

English

EN Step 2: Remove internal packaging 1-11

Step 3: Prepare printer location

1043 mm (41.1 in)

full length (trays and rear output bin open)

HP LaserJet 4100/4100N/ 4100TN/4100DTN

390 mm (15.4 in)

HP LaserJet 4100/4100N

475 mm (18.7 in) top cover open

345 mm (13.6 in) top cover closed

506 mm (19.9 in)

trays and rear output bin closed

HP LaserJet 4100TN/4100DTN

595 mm (23.4 in) top cover open

465 mm (18.3 in) top cover closed

HP LaserJet 4100TN trays and rear output bin closed

HP LaserJet 4100DTN trays and rear output bin closed

506 mm (19.9 in)

565 mm (22.2 in)

1-12 Getting Started EN

Printer weights (without toner cartridge or paper installed)

HP LaserJet 4100/4100N printers 18 kg (39 lb) HP LaserJet 4100TN printer 25 kg (55 lb) HP LaserJet 4100DTN printer 28 kg (62 lb)

Location requirements for the printer

• Sturdy, level surface for placement

• Space allowance around the printer

• Well-ventilated room

• No exposure to direct sunlight or

chemicals, including ammonia-based cleaning solutions

• Relative humidity 20% to 80%

English

• Adequate power supply (1 00 to 127 V

or 220 to 240 V line voltage, 50/60 Hz)

• Stable environment—no abrupt

temperature or humidity chang es

• Room temperature 50° to 91° F

(10°to 32° C)

EN Step 3: Prepare printer location 1-13

Step 4: Locate printer parts

Front view

5 4

1 Control panel 2 Tray number 3 Power switch 4 Tray 2 (500-sheet) 5 Paper level indicator 6 Tray 1, closed (100-sheet) 7 Top cover (toner cartridge underneath) 8 Top output bin

1-14 Getting Started EN

Back view

1 Fuser (can be removed to clear paper jams) 2 Rear output bin (straight-throu gh paper path) 3 Power connector 4 Dust cover (tray 2 dust cover not installed if duplexer is installed) 5 Parallel interface port 6 Enhanced I/O (EIO) slots 7 Fast InfraRed (FIR) port for an optional FIR receiver 8 Memory access door (more than one DIMM can be installed) 9 Accessory interface port 10 Serial number and model number (under top cover) 11 Toner cartridge access (under top cover)

English

EN Step 4: Locate printer parts 1-15

Step 5: Install accessories

Install any accessories that you have purchased with the printer. Use the separate installation instructio ns for the accessories.

1 HP JetDirect print server (EIO card) 2 Hard disk accessory (EIO card) 3 Memory DIMM, flash DIMM, or font DIMM 4 Duplex printing accessory (duplexer), for 2-sided printing 5 Stackable 500-sh eet paper tra y (maximum of tw o , as shown here ,

for a total input capacity of 1,600 sheets)

6 Envelope feeder

Note See the online user guide for information on ordering accessories.

1-16 Getting Started EN

Step 6: Install the toner cartridge

1 Remove the toner cartridg e from it s

packaging (save packaging for possible cartridge storage). Open the printer by lifting the top cover.

2 Locate the sealing tape tab on the

end of the cartridge. Carefully bend the tab back and forth until it separates from the cartridge.

3 Firmly pull the tab straight out from

the toner cartridge to remove the entire length of tape (56 cm, or 22 in). Avoid touching any black toner on the tape.

Note

If the tab separates from the tape, grasp the tape and pull it out of the toner cartridge.

4 Gently shake the toner cartridge

when installing it for the first time.

5 Position the toner cartridge as

shown with the arrow pointing into the printer. Slide the toner cartridge into the printer as far as it will go.

If the toner cartridge is installed correctly, the top cover will close easily.

English

Note

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

EN Step 6: Install the toner cartridge 1-17

Step 7: Load trays

Loading tray 1

Tray 1 is a multi-purpose tray that holds up to 100 sheets of paper, 10 env elopes , or 20 index cards. The printer’s default is to pull paper from tray 1 first. See the online user guide for information on how to change this default.

Tray 1 provides a con venie nt wa y to print envelopes, transparencies, custom-size paper, or other types of media without having to unload the other trays. It can also be used just as a convenient additional input tray.

Note

To avoid paper jams, do not load trays while the printer is printing.

1 Open tray 1. 2 Pull out the tray extension. 3 Set the side guides to the desired

width.

4 Load paper in the tray.

Note

Make sure the paper fits under the tabs on the guides and not above the load level indicators.

Generally, load paper with the side to be printed up, and the top, short edge

1-18 Getting Started EN

toward the printer.

5 Adjust the side guides so that they

lightly touch the paper stack but do not bend the paper.

Loading trays 2, 3, and 4

Trays 2, 3, and 4 are 500-sheet paper trays. Tray 3 is optional and comes with the 4100TN and 4100DTN models. Tray 4 is an additional 500-sheet option.

The trays adjust for six standard siz es of media, as well as for man y cust om siz es (see the online user guide for details). Three adjustments on the trays let the printer sense the paper size that is loaded.

Note

To avoid paper jams, do not load trays while the printer is printing.

1 Pull the tray completely out of the

printer.

2 If the tray is not already set to the

desired paper size, you will need to make up to three adjustments:

2A: To adjust the width, squeeze the lever on the left guide and slide the guides into place to match the width of the paper.

English

2B: To adjust the length, squeeze the leve r on the rear paper guide and

EN Step 7: Load trays 1-19

slide it to the desired paper size until it clicks into place. Standard sizes are labeled. For A5-size paper, lift the metal backstop near the center of the tray.

2C: To make the third adjustment, squeeze the blue tab located on the right side of the tray and move it to the correct position based on the paper size required.

Continued on the next page.

3 Load paper into the tray.

4 Make sure the paper is fl at in the tra y

at all four corners and below the front and back tabs.

5 Slide the tray back into the printer.

Note

If the tray is not properly adjusted, the printer might display an error message

or paper might jam.

1-20 Getting Started EN

Step 8: Attach the power cord

1 Locate the power switch on the right

side of the printer. Make sure the printer is switched off.

2 Connect the power cord to the

printer and a grounded power strip or an AC outlet.

WARNING!

To prevent electric shock, connect the power cord only to a grounde d outlet. Only use the power cord that came with the printer.

Note

If you have installed the optional duplexer, it will need to be pulled outward in order to connect th e power cord. Push the duplexer back in before switching the printer on.

English

3 Switch the printer on. 4 After the printer warms up, the

READY message should be visible on

the control panel display and the

READY light will remain on.

If the

READY message does not

READY

EN Step 8: Attach the power cord 1-21

appear, go to the problem-solving chapter in the online user guide.

Step 9: Change the control panel language (optional)

Follow these ste ps to cha nge the con trol panel language from English to a language of your choice.

1 Turn the printer off. 2 If it is not already installed, place the

control panel overlay (translated to your language) onto the control panel and snap it into place.

3 Hold down S

the printer on until the message SELECT LANGUAGE briefly appears in the display. Then release SELECT. After warming up, the printer displays LANGUAGE=ENGLISH.

4 Press - V

available display languages.

5 Press S

language as the new default. An asterisk appears in the r igh t si de of the display.

6 Press G

display message.

ELECT while switching

ALUE + to scroll through the

ELECT to save your display

O to return to a READY

1-22 Getting Started EN

+ 51 hidden pages