HP laserjet 3330mfp schematic

fax

hp LaserJet 3330mfp

fax guide

Part number C9126-90919 First edition, September 2001

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Safety Information WARNING! Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1 Read and understand all

instructions in the electronic user guide.

2 Observe all warnings and

instructions marked on the product.

3 Use only a grounded

electrical outlet when connecting the HP LaserJet 3330 product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

4 Do not touch the contacts

on the end of the telephone cord or any of the sockets on the HP LaserJet 3330 product. Replace damaged cords immediately.

5 Never install telephone

wiring during a lightning storm.

6 Unplug this product from

wall outlets and telephone jacks before cleaning.

7 Do not install or use this

product near water or when you are wet.

8 Install the product securely

on a stable surface.

9 Install the product in a

protected location where no one can step on or trip over the telephone line and the telephone line will not be damaged.

10 If the product does not

operate normally, see the electronic user guide.

11 Refer all servicing

questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements and other regulatory requirements can be found in the electronic user guide.

Trademark Credits

Microsoft Windows NT

, Windows®, and

are U.S. registered trademarks of Microsoft Corporation.

All other products mentioned herein may be trademarks of their respective companies.

Local country laws may prohibit the use of this product outside of the countries specified. It is strictly forbidden by law in most countries to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

1 Setting up

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the product to a phone line . . . . . . . . . . . . . . . . . . . . . . . . 5

To connect the product to a phone line . . . . . . . . . . . . . . . . . . . . . 6

Connecting additional devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

To connect additional devices with RJ11 or

British Telecom sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

To connect additional devices with British Telecom sockets. . . . 12

Specifying the fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

To enter text from the control panel. . . . . . . . . . . . . . . . . . . . . . . 13

To set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

To set the fax header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

To set the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting rings-to-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Recommended rings-to-answer table . . . . . . . . . . . . . . . . . . . . . 16

To set the number of rings-to-answer . . . . . . . . . . . . . . . . . . . . . 16

Enabling answer ring patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To enable answer ring patterns . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2 Faxing (basic)

Loading originals to fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To load fax documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Sending faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To send a fax to one recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Changing the default contrast and resolution for outgoing faxes . . . . 20

To change the default contrast . . . . . . . . . . . . . . . . . . . . . . . . . . 20

To change the default resolution . . . . . . . . . . . . . . . . . . . . . . . . . 21

Deleting faxes from memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

To delete faxes from memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sending faxes from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

To send a fax from the software . . . . . . . . . . . . . . . . . . . . . . . . . 22

3 Faxing (advanced)

About speed-dial codes, one-touch keys, and group-dial codes . . . . 23

To program speed-dial codes and one-touch keys . . . . . . . . . . . 23

To delete speed-dial codes and one-touch keys . . . . . . . . . . . . . 24

To quickly program speed-dial codes or one-touch keys . . . . . . 25

To program a one-touch key for alternate long distance. . . . . . . 25

To manage group-dial codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

To program group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

To delete group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

ENGB 3

To delete an individual from a group-dial code . . . . . . . . . . . . . . 27

To delete all phone book entries . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

To insert a pause or wait . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Inserting a dial prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

To set the dial prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Enabling an extension phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using manual dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

To use manual dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing the fax activity log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

To print the fax activity log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Changing the fax call report print times . . . . . . . . . . . . . . . . . . . . . . . 31

To set fax call report print times . . . . . . . . . . . . . . . . . . . . . . . . . 31

4 Troubleshooting

Is your fax set up correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

What type of phone line are you using? . . . . . . . . . . . . . . . . . . . 33

Are you using a surge protection device? . . . . . . . . . . . . . . . . . . 34

Are you using a phone company voice messaging service?. . . . 34

Are you using an answering machine? . . . . . . . . . . . . . . . . . . . . 34

General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Receiving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Sending fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Accessing the electronic user guide . . . . . . . . . . . . . . . . . . . . . . . . . . 42

To access the electronic user guide from the product software . 42

To access the electronic user guide from the product CD-ROM. 42

4 ENGB

Introduction

Setting up

Congratulations on your purchase of the HP LaserJet 3330mfp, a powerful business tool with the capabilities of a full range of office equipment. You can use the product to fax, print, copy, and scan.

This guide was written to describe the fax functions of this product and to help you complete the following tasks:

● Connect your product to a phone line

● Connect additional devices

● Specify your fax settings

● Set the answer mode and rings-to-answer

● Enable answer ring patterns

We recommend that you save this Fax Guide so you can refer back to instructions on specific fax features.

If you need general setup instructions for your product, such as instructions for installing the print cartridge, installing the media input trays and the automatic document feeder (ADF) input tray, installing the product software, and connecting the product to a network, please see the getting started guide that came with the product.

Connecting the product to a phone line

The first step toward using your fax is connecting the product to the phone line.

Note In order for the product to fax correctly, it must be the first device connected

to the phone jack.

ENGB Introduction 5

To connect the product to a phone line

Use these steps to connect the product to a

phone line, even if you have two telephone numbers on that line and use a ring pattern service (such as distinctive ring).

1 If a phone cord is plugged into the phone

jack, unplug the cord and set it aside.

2 Open the print cartridge door and swing

open the left side panel to reveal the phone line sockets.

6 Chapter 1 Setting up ENGB

3 Take the phone cord included with the

product and plug one end of it into the product’s line socket (the socket on top).

Note

You must use the phone cord that came with the product in order for the product to function correctly.

4 Close the left side panel and the print

cartridge door. When closing the left side panel, ensure the phone line is routed through the upper notch in the panel.

5 Plug the other end of the phone cord into

the phone jack on the wall.

If you want to connect additional devices, such as a phone, to the phone line, continue to “Connecting additional devices” on page 8.

If you do not want to connect other devices, continue to “Specifying the fax settings” on

page 13.

ENGB Connecting the product to a phone line 7

Connecting additional devices

Depending on the setup of your phone lines, you can connect additional devices to the phone line along with your HP LaserJet 3330.

As a general rule, no more than three or four devices should be connected to a single phone line. If too many devices are connected to a single phone line, one or more of the devices may not detect an incoming call. If this occurs, disconnect one or more of the devices.

Note The HP LaserJet 3330 cannot replace a computer modem. It will not act

as a data modem for sending and receiving e-mail, connecting to the Internet, or communicating with other computers.

Dedicated fax line

If you connected your HP LaserJet 3330 to a phone line that is used only for fax calls, you may want to connect the following devices:

● Modem: You can connect a computer modem (external or internal)

to the fax line if you want to use the fax line for e-mail or for access

to the Internet, but you cannot send or receive faxes while using the

line for these purposes.

● Extra phone: You can connect an extra phone to the fax line if you

want to make outgoing calls on the fax line.

You should not connect the following devices:

● Answering machine or computer voicemail: If you use computer

voicemail, you must connect a modem (external or internal) to your

dedicated voice line. Then, use the dedicated voice line to connect

to the Internet and receive voicemail.

Shared phone line

If you connected your HP LaserJet 3330 to a phone line that is shared between fax calls and voice calls, or if you have one phone line with two phone numbers and a ring pattern service, you may want to connect the following devices:

● Modem: You can connect a computer modem (external or internal)

to the shared line if you want to use the shared line for e-mail or for

access to the Internet, but you cannot send or receive faxes while

using the line for these purposes.

● Phone: You can connect a phone to the shared line if you want to

make or receive voice calls on the shared line.

● Answering machine or computer voicemail: You should connect

these devices to the same phone jack as the product to make sure

the different devices do not interfere with one another.

8 Chapter 1 Setting up ENGB

Note It is possible to connect devices to another phone jack for the same phone

line (in another room, for example); however, the devices may interfere with faxing and with each other.

How you connect the additional devices depends on whether the devices have British Telecom sockets on the back. Phones or combination phone answering machines do not have this socket and do not need one. However, check your additional devices. Most answering machines and some modems have British Telecom sockets. Many external modems and internal modems in computers have RJ11 sockets.

After you have checked your additional devices, check the following table and continue with the instructions shown:

To connect: See the instructions:

One or more additional devices, all of which have British Telecom sockets

One or more additional devices, any one of which has an RJ11 socket

“To connect additional devices with British Telecom sockets” on page 12

“To connect additional devices with RJ11 or British Telecom sockets” on page 10

ENGB Connecting additional devices 9

To connect additional devices with RJ11 or British Telecom sockets

Note

In the rare instance that you want to connect two devices that do not have British Telecom “Tel” sockets in addition to a phone and/or an answering machine, you will not be able to connect all of the devices to a single phone jack. You might be able to connect devices to another phone jack for this phone line. However, if you have an answering machine, connect it to the same phone jack as the product.

1 If you have not yet connected your

product to a phone line, see “Connecting

the product to a phone line” on page 5

before proceeding. The product should already be connected to the left side of the phone jack.

2 Plug a dual adapter (not included) into

the phone cord for the product.

3 Unplug all of the additional devices you

want to connect from their power sources.

4 To connect a device without a British

Telecom “Tel” socket (usually an internal or external modem), plug its phone cord into one side of the dual adapter.

10 Chapter 1 Setting up ENGB

5 To connect an answering machine, plug

the answering machine’s phone cord into the other side of the dual adapter.

6 To connect a phone, plug the phone’s

cord into the “Tel” socket on the answering machine. If you did not connect an answering machine, plug the cord into the other side of the dual adapter.

7 After you have finished connecting

additional devices, plug all of the devices back into their power source.

8 Continue to “Specifying the fax settings”

on page 13.

ENGB Connecting additional devices 11

To connect additional devices with British Telecom sockets

1 Unplug all additional devices from their

power sources.

2 If you have not yet connected your

product to a phone line, see “Connecting

the product to a phone line” on page 5

before proceeding. The product should

already be connected to the left side of the phone jack.

3 To connect an internal or external

modem, plug the modem’s phone cord into the phone jack with the product.

4 To connect an answering machine, plug

the answering machine’s phone cord into the phone jack with the product (or into the “Tel” socket on the last device you connected).

5 To connect a phone, plug the phone cord

into the phone jack with the product (or into the “Tel” socket on the last device you connected).

6 After you have finished connecting

additional devices, plug them all back into their power sources.

7 Continue to “Specifying the fax settings”

on page 13.

12 Chapter 1 Setting up ENGB

+ 32 hidden pages