Hp LASERJET 3300MFP User Manual [it]
fax
hp LaserJet 3300
hp LaserJet 3330mfp
English
fax guide
Copyright Information
© 2001 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright laws.
Part number C9126-90920
First edition, September 2001
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1 Read and understand all
instructions in the
electronic user guide.
2 Observe all warnings and
instructions marked on the
product.
3 Use only a grounded
electrical outlet when
connecting the
HP LaserJet 3330 product
to a power source. If you
do not know whether the
outlet is grounded, check
with a qualified electrician.
4 Do not touch the contacts
on the end of the
telephone cord or any of
the sockets on the
HP LaserJet 3330 product.
Replace damaged cords
immediately.
5 Never install telephone
wiring during a lightning
storm.
6 Unplug this product from
wall outlets and telephone
jacks before cleaning.
7 Do not install or use this
product near water or
when you are wet.
8 Install the product securely
on a stable surface.
9 Install the product in a
protected location where
no one can step on or trip
over the telephone line and
the telephone line will not
be damaged.
10 If the product does not
operate normally, see the
electronic user guide.
11 Refer all servicing
questions to qualified
personnel.
Information regarding FCC
Class B, Parts 15 and 68
requirements and other
regulatory requirements can be
found in the electronic user
guide.
Trademark Credits
Microsoft®, Windows®, and
Windows NT® are U.S.
registered trademarks of
Microsoft Corporation.
All other products mentioned
herein may be trademarks of
their respective companies.
Local country laws may prohibit
the use of this product outside
of the countries specified. It is
strictly forbidden by law in most
countries to connect
nonapproved
telecommunications equipment
(fax machines) to public
telephone networks.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Contents
1 Setting up
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the product to a phone line . . . . . . . . . . . . . . . . . . . . . . . . 5
To connect the product to a phone line. . . . . . . . . . . . . . . . . . . . . 6
Connecting additional devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
To connect additional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Specifying the fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To enter text from the control panel. . . . . . . . . . . . . . . . . . . . . . . 11
To set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To set the fax header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
To set the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting rings-to-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recommended rings-to-answer table . . . . . . . . . . . . . . . . . . . . . 14
To set the number of rings-to-answer . . . . . . . . . . . . . . . . . . . . . 15
Enabling answer ring patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To enable answer ring patterns. . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Faxing (basic)
Loading originals to fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To load fax documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sending faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To send a fax to one recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing the default contrast and resolution for outgoing faxes . . . . 18
To change the default contrast . . . . . . . . . . . . . . . . . . . . . . . . . . 18
To change the default resolution. . . . . . . . . . . . . . . . . . . . . . . . . 19
Deleting faxes from memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
To delete faxes from memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sending faxes from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
To send a fax from the software . . . . . . . . . . . . . . . . . . . . . . . . . 20
English
3 Troubleshooting
Is your fax set up correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
What type of phone line are you using? . . . . . . . . . . . . . . . . . . . 21
Are you using a surge protection device?. . . . . . . . . . . . . . . . . . 22
Are you using a phone company voice messaging service?. . . . 22
Are you using an answering machine? . . . . . . . . . . . . . . . . . . . . 22
General fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Receiving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sending fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accessing the electronic user guide. . . . . . . . . . . . . . . . . . . . . . . . . . 30
To access the electronic user guide from the product software . 30
ENXC 3
To access the electronic user guide from the product CD-ROM. 30
4 Faxing (advanced)
About speed-dial codes, one-touch keys, and group-dial codes . . . . 31
To program speed-dial codes and one-touch keys . . . . . . . . . . . 31
To delete speed-dial codes and one-touch keys. . . . . . . . . . . . . 32
To quickly program speed-dial codes or one-touch keys . . . . . . 33
To program a one-touch key for alternate long distance. . . . . . . 33
To manage group-dial codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
To program group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
To delete group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
To delete an individual from a group-dial code . . . . . . . . . . . . . . 35
To delete all phone book entries . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
To insert a pause or wait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Inserting a dial prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
To set the dial prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enabling an extension phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using manual dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To use manual dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing the fax activity log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To print the fax activity log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing the fax call report print times . . . . . . . . . . . . . . . . . . . . . . . 39
To set fax call report print times . . . . . . . . . . . . . . . . . . . . . . . . . 39
4 ENXC
1
Introduction
Setting up
English
Congratulations on your purchase of the HP LaserJet 3330mfp, a
powerful business tool with the capabilities of a full range of office
equipment. You can use the product to fax, print, copy, and scan.
This guide was written to describe the fax functions of this product and
to help you complete the following tasks:
● Connect your product to a phone line
● Connect additional devices
● Specify your fax settings
● Set the answer mode and rings-to-answer
● Enable answer ring patterns
We recommend that you save this Fax Guide so you can refer back to
instructions on specific fax features.
If you need general setup instructions for your product, such as
instructions for installing the print cartridge, installing the media input
trays and the automatic document feeder (ADF) input tray, installing the
product software, and connecting the product to a network, please see
the getting started guide that came with the product.
Connecting the product to a phone line
The first step toward using your fax is connecting the product to the
phone line.
Note In order for the produ ct to fax correctly , it must be the first device connected
to the phone jack.
ENXC Introduction 5
Note If you do not hav e an R J11 phone jac k or if an RJ11 adapter did not c ome
with the product, you must buy and install one to convert the phone jack
to an RJ11 phone jack.
To connect the product to a phone line
Use these steps to connect the product to a
1
2
phone line, even if you have two telephone
numbers on that line and use a ring pattern
service (such as distinctive ring).
1 If a phone cord is p lugged i nto the ph one
jack, unplug the cord and set it aside.
2 Open the print cartridge door and swing
open the left side panel to reveal the
phone line sockets.
3 Take the phone cord included with the
product and plug one end of it into the
product’s line socket (the socket on top).
Note
You must use the phone cord that came with
the product in order for the product to
function correctly.
3
6 Chapter 1 Setting up ENXC
4
5
4 Close the left side panel and the print
cartridge door. When closing the left side
panel, ensure the phone line is routed
through the upper notch in the panel.
5 Pl ug the other end of the phone cord into
the phone jack on the wall.
If you want to connect additional devices,
such as a phone, to the phone line , con tinue
to “Connecting additional devices” on page 8.
If you do not want to connect other devices,
continue to “Specifying the fax settings” on
page 11.
English
ENXC Connecting the product to a phone line 7
Connecting additional devices
Depending on the setu p of your phone lines, you can connect add itional
devices to the phone line along with your HP LaserJet 3330.
As a general rule, no more than three or four devices should be
connected to a s ingle phon e line . If too m an y devices are c onnec ted to a
single phone line, one or more of the devices may not detect an
incoming call. If this occurs, disconnect one or more of the devices.
Note The HP LaserJet 3330 cannot replace a computer modem. It will not act
as a data modem for sending and receiving e-mail, connecting to the
Internet, or communicating with other computers.
Dedicated fax line
If you connecte d you r HP La serJet 333 0 to a phon e line that is used o nly
for fax calls, you may want to connect the following devices:
● Modem: You can connect a computer modem (external or internal)
to the fax line if you want to use the fax line for e-mail or for access
to the Internet, but y ou canno t send or receive fax e s while using t he
line for these purposes.
● Extra phone: You can connect an extra phone to the fax line if you
want to make outgoing calls on the fax line.
You should not connect the following devices:
● Answering machine or c omputer voi cem ail: If you use computer
voicemail, you must connect a modem (external or internal) to your
dedicated voice line. Then, use the dedicated voice line to connect
to the Internet and receive voicemail.
Shared phone line
If you connected your HP LaserJet 3330 to a phone line that is shared
between fax calls and voice calls, or if you have one phone line with two
phone numbers and a ring pattern service, y o u m ay want to connect the
following devices:
● Modem: You can connect a computer modem (external or internal)
to the shared line if you want to use the shared line for e-mail or for
access to the Internet, but you cannot send or receive faxes while
using the line for these purposes.
● Phone: You can connect a phone to the shared line if you want to
make or receive voice calls on the shared line.
● Answering machine or computer voicemail: You should connec t
these devices to the same phone jack as the product to make sure
the different devices do not interfere with one another.
8 Chapter 1 Setting up ENXC
Note It is possible to con nect device s to another phone jack for the same phone
line (in another room, for example); however, the devices may interfere
with faxing and with each other.
To connect additional devices
3
4
Connect additional devices in the order
shown below. The output for each device is
connected to the input of the next, forming a
chain. If you do n ot want to connect a device,
skip it and continue to the next device.
1 Unplug the power for all devices you
want to connect.
2 If you have not yet connected your
product to a phone line , see “Connecting
the product to a phone line” on page 5
before proceeding. The product should
already be connected to a phone jack.
3 Open the print cartridge door and swing
open the left side panel to reveal the
phone line sockets.
4 Remove the plastic insert from the
bottom phone socket inside the left side
panel of the product.
English
ENXC Connecting additional devices 9
5 To connect an internal or external
modem on a compu ter , plug on e end of a
phone cord into the product’s “phone”
socket (the socket on the bottom). Plug
the other end of the phone cord into the
modem’s “line” socket.
Note
Some modems h av e a second “line” soc ket to
5
6
7
connect to a dedicate d voice line. If you hav e
two “line” sockets, check your computer
documentation to make sure you connect to
the correct “line” socket.
6 To connect an answering machine, plug
a phone cord into the previ ous device’s
“phone” sock et. Plug the other end of the
phone cord into the ans wering machin e’s
“line” socket.
7 To connect a phone, plug a phone cord
into the previous device’s “phone”
socket. Plug the other end of the phone
cord into the phone’s “line” soc ket.
8 After you have finished connecting
additional de vice s, pl ug all o f the d ev ices
into their power sources.
9 Close the product’s left side panel and
the print cartridge door. When closing
the left side panel, a ssure that th e phone
line is routed through the upper notch in
the panel.
10 Chapter 1 Setting up ENXC
Specifying the fax settings
Before you can begin using your product’s fax features, you must
complete the following tasks:
● Set the time and date
● Set your fax header
● Set the answer mode
● Set rings-to-answer
● Enable answer ring patterns, if needed
Note If you will be installing the product software on your computer, you can
skip the remaining instructions in this chapter. The software install will
automatically w alk you th rough setting up the fax settin gs. See the getti ng
started guide for instructions .
Note In the U.S. and many other regions, setting the time, date, and other fax
header information is a legal requirement.
To enter text from the control panel
Use the following instructions to enter information from the product’s
control panel with the alphan um eric k eypad and the < and > buttons:
● Numbers: To enter numbers, p ress the numeric button for the
number you need.
● Letters: To enter letters, repeatedly press the n umeric button for the
letter you need until t hat let ter app ears (for example , if the firs t lette r
you need is a “C,” press 2 repeatedly until a “C” appears in the
control panel display).
● Punctuation marks: To enter punctuation marks, repe ate dly pres s
* until the character you want appears in the control panel display.
● Spaces: After entering any character, press > twice to create a
space after that char acter and mov e th e c urs or t o a n i nse rtion point
after the space.
● Errors: If you enter a character incorrectly, use the < button to
erase the incorrect character, then enter the correct character.
English
To set the time and date
To set or change the time and date, use the following steps. If you need
help entering any information, see “To enter text from the control panel”
on page 11 .
1 On the control panel, press menu/enter.
2 Using the < and > buttons, select Time/Date, Header, and press
menu/enter.
ENXC Specifying the fax settings 11
3 Press menu/enter to select Time/Date.
4 Us ing the < and > buttons , spec ify eit her the 12-hour or th e 24-hour
clock, and press menu/enter.
5 Using the alphanumer ic keypad, enter the current time.
6 If you specified the 12-hour clock, use the < and > buttons to move
the cursor past the fourth character. Select 1 for a.m. or 2 for p.m.,
and press menu/enter.
OR
If you specified the 24-hour clock, press menu/enter.
7 Using the alphanumeric keypad, enter the current date.
• Make sure you use two digits to specify the month and day (for
example, use “05” for May and “01” for the first day o f the m onth).
8 Press menu/enter.
To set the fax header
To set or change the fax header information, use the following steps. If
you need help entering any information, see “To enter text from the
control panel” on page 11.
1 On the control panel, press menu/enter.
2 Using the < and > buttons, select Time/Date, Header, and press
menu/enter.
3 Using the < and > buttons, select Fax Header, and press
menu/enter.
4 Using the alphanumeric keypad, enter your fax number, and press
menu/enter.
5 Using the alphanumeric keypad, add the name of your company,
and press menu/enter.
Setting the answer mode
Depending on your situation, you can set the HP LaserJet 3330’s
answer mode to automatic or manual.
● Automatic: In automatic answer mode, the product answers
incoming calls after a specified number of rings or upon recognitio n
of special fax tones. To specify the number of ring s, s ee “Setting
rings-to-answer” on page 14.
● Manual: In manual answer mode, the product never answers calls.
You must start the fax-receiving process y ourself , either by pre ssing
start fax on the control pane l or by pic king up a p hone connec ted to
that line and dialing 1-2-3.
The default answer mode is automatic.
12 Chapter 1 Setting up ENXC
Note Although most users leave answer mode set to automatic, voice callers
who dial the fax phone number will hear fax tones if the phone is not
answered, or if they do not hang up by the specified number of
rings-to-answ er . If y ou do not w ant v oice calle rs to hear fax to nes, use th e
manual setting, b ut remember that f ax calls are not recei ved automatic ally .
To set the answer mode
To set or change the answer mode, use the following steps:
1 On the control panel, press menu/enter.
2 Using the < and > buttons, select Fax Setup, and press
menu/enter.
3 Using the < and > buttons, select Fax Recv. Setup, and press
menu/enter.
4 Press menu/enter to select Answer Mode.
5 Using the < and > buttons, select Automatic or Manual, and press
menu/enter.
6 The control panel display shows the answer mode setting that you
specified.
English
ENXC Setting the answer mode 13
Setting rings-to-answer
When the answer mode is set to Automatic, the product’s
rings-to-answ er se tting determines the number of time s the pho ne rin gs
before an incoming call is answered.
If the product is connected to a line receiving both fax and voice calls (a
shared line) with an answering machine, you may need to adjust the
rings-to-answer. The number of rings-to-answer for the product must be
greater than the rings-to-answer on the answering machine. This allows
the answering machine to answer the incoming call and record a
message if it is a voice call. When the answering machine answers the
call, the product listens to the call and automatically answers it if it
detects fax tones.
The default setting for rings-to-answer is two.
Recommended rings-to-answer table
Use the following table to determine the number of rings-to-answer to
use.
Type of phone line Recommended rings-to-answer
Dedicated fax line (receiving
only fax calls)
One line with two separate
numbers and ring pattern
service
Shared line (receiving both fax
and voice calls) with only an
attached phone
Shared line (receiving both fax
and voice calls) with an attached
answering machine or computer
voicemail
Spain: leave at two rings or set to three rings.
Italy and Portugal: leave at two rings or set to one
ring.
Spain: leave at two rings.
Italy and Portugal: leave at two rings or set to one
ring.
(If you have an answering machine or computer
voicemail for the other phone number, make sure the
product is set to a lesser number of rings than the
answering system. Also, see “Enabling answ er ring
patterns” on page 15.)
Set to five rings.
Two rings more than the answering machine or
computer voicemail. (You cannot set the product to
more than six rings.)
14 Chapter 1 Setting up ENXC
To set the number of rings-to-answer
To set or change the number of rings-to-answer, use the following steps:
1 On the control panel, press menu/enter.
2 Using the < and > buttons, select Fax Setup, and press
menu/enter.
3 Using the < and > buttons, select Fax Recv. Setup, and press
menu/enter.
4 Using the < and > buttons, select Rings To Answer, and press
menu/enter.
5 Using the alphanumer ic keypad, enter the number of
rings-to-answer, and press menu/enter.
Enabling answer ring patterns
Ring pattern or distinctive ring service is available through some local
phone companies an d al lows you to have more than o ne p hone number
on a single line. Each phone num ber has a uni que ring pa ttern, a llowing
you to answer voice calls and the product to answer fax calls.
If you subscribe to a ring pattern service with your phone company, you
must set the product to answer the correct ring pattern.
Note If you do not have ring pattern service and you change the ring pattern
settings to some thing other than All Rings, the pro duct might not be ab le
to receive faxes.
English
To enable answer ring patterns
To enable answer ring patterns, use the following steps:
1 On the control panel, press menu/enter.
2 Using the < and > buttons, select Fax Setup, and press
menu/enter.
3 Using the < and > buttons, select Fax Recv. Setup, and press
menu/enter.
4 Using the < and > buttons, select Answer Ring Type, and press
menu/enter.
5 Using the < and > buttons, select the ring pattern you want, and
press menu/enter.
6 After product installation is complete, ask someone you know to
send you a fax in order to verify that the ring pattern service is
working correctly.
ENXC Enabling answer ring patterns 15
16 Chapter 1 Setting up ENXC
Faxing (basic)
2
This chapter will present some of the basic faxing features available on
your HP LaserJet 3330. For complete information on all fax features, as
well as information about all other product features, refer to the
electronic user guide that came on your product CD-ROM. For
instructions on accessing the electronic user guide see “Accessing the
electronic user guide” on page 30.
Loading originals to fax
Use the following instructions to load original documents for faxing.
To load fax documents
1 Be fore loadin g the fax documents into the ADF inpu t tray, make sure
there is nothing on the scanner glass.
2 Put the top ends of the document to be faxed print side up in the
ADF input tray with the first page to be scanned at the top of the
stack.
3 Push the document up against the side of the ADF input tray.
4 Slide the document into the ADF input tray until it does not move
any farther.
The document is now ready to be faxed.
English
Sending faxes
To send a fax to one recipient
Note If you want to improve the quality of a paper document before faxing it,
scan the document, straighten or clean the image, and send it as a fax
from the software. For more information, see the electronic user guide.
1 Dial the fax number using one of the following methods:
• Use the alphanumeric keypad on the product’s control panel.
• If the fax number you are calling has been assigned to a
one-touch ke y, press that key.
ENXC Loading originals to fax 17
• If the fax number you are calling has a speed-dial code, press
speed dial, enter the speed-dial code using the alphanumeric
keypad, and press menu/enter.
Note When dialing with the alpha num eric k e ypa d, inc lude a ny pa uses or othe r
needed numbers, such as an area code, an access code for numbers
outside a PBX system (usually a 9 or 0), or a long-distance prefix. For
more information, see “Using dialing characters” on page 36.
2 Load the document into the ADF input tray.
3 Adjust any fax settings, such as resolution.
4 Press fax/send.
When the last page of the fax has exited the product, you can start
sending another fax, copying, or scanning.
To fax to numbers you use regularly, you can assign a one-touch key or
speed-dial code. See “To p rogram speed-dial codes and o ne-touch
keys” on page 31 and “To program group-dial codes” on page 34. If you
have electronic phone books available, you may be able to use them for
selecting recipients. Electronic phone books are generated with
third-party applications.
Changing the default contrast and resolution for outgoing faxes
The contrast affects the lightness and darkness of an outgoing fax as it
is being sent. Resoluti on affec ts the sh arpnes s of outgoi ng faxe s. It also
affects the transmission speed of faxes.
To change the default contrast
The default contrast is the contrast normally applied to items being
faxed. The slider is set to the middle as the default contrast setting.
1 Press menu/enter.
2 Use the < or > button to select Fax Setup and press menu/enter.
3 Use the < or > button to select Fax Send Setup and press
menu/enter.
4 Use the < or > button to select Def. Light/Dark.
5 Us e the < button to move the slider to the left to make the fax lighter
than the original, or use the > button to move the slider to the right
to make the fax darker than the original.
6 Press menu/enter to save your sele ction.
18 Chapter 2 Faxing (basic) ENXC
To change the default resolution
Resolution aff ects the qu ality, in dots per inch, of documents to be f ax ed.
It also affects the transmission speed.
Use this procedure to change the default resolution for all faxes.
1 Press resolution to display the current resolution setting.
2 Use the < or > button to display the desired resolution setting.
3 Press menu/enter to save the selection.
Deleting faxes from memory
Use this procedure only if y o u are c onc erned som eon e els e has ac ces s
to your product and will try to reprint faxes from the reprint memory.
CAUTION In addition to clearing the reprint memory, this procedure clears any fax
currently being sent, unsent faxes pending redial, faxes scheduled to be
sent at a future time, and faxes not printed or forwarded.
To delete faxes from memory
1 Press menu/enter.
2 Press > once to display Fax Functions and press menu/enter.
3 Use the < or > button to select Clear Saved Faxs, and press
menu/enter.
4 Press menu/enter to confirm the deletion.
English
Sending faxes from the software
This section and the following section contain some instructions about
sending and receiving faxes using the software that came with the
product. All other software-related topics are covered in the software
help, which can be accessed from the software program’s Help menu.
Note The HP LaserJet Director and HP LaserJet Document Manager are not
supported for Microsoft Windows 95. If you use Windows 95, you can s end,
but not receive, faxes with the software. However, all fax features are
available from the control panel.
You can fax electronic documents from your computer in the following
situations:
● The HP LaserJet product is connected directly to your computer or
connected to your computer over a network using an HP Jetdirect
print server.
ENXC Deleting faxes from memory 19
Note See the getting started guide for a co mplete list of supported HP Jetdire ct
print servers.
● The product software is installed on your computer.
● You are using Microsoft Windows 98, ME, NT 4.0 SP3, 20 00, or XP,
or Mac OS 9.1 or X.
To send a fax from the software
The procedure for faxing jobs from the software may vary; the most
typical steps are listed below.
1 Select a document to fax using one of the following methods:
• Open the document in the HP LaserJet Document Manager on
Windows-compatible computers.
• Open the document in the HP LaserJet Workplace on
Macintosh-compatible computers.
• Open a document in a Windows application such as Microsoft
Word. From the application, select Print from the File menu,
then select HP LaserJet Series Fax from the Printer Name
drop-down list in the print dialog box. Click OK.
• Load the document into the ADF input tray.
2 Add one or more recipients on the HP LaserJet Send Fax dialog
box.
3 Include a cover page (optional).
4 Click Send Now.
OR
Click Send Later and select a date and time.
For more i nf ormation on send ing a f ax using the HP La serJe t Workplace
(Mac OS), the HP LaserJet Document Manager (Windows), or the HP
LaserJet D irector, see the electronic user guide.
20 Chapter 2 Faxing (basic) ENXC
Faxing (advanced)
4
This chapter will present a fe w of the a dvanced fax in g features available
on your HP LaserJet 3330. For complete information on all fax features,
as well as information about all other product features, refer to the
electronic user guide that came on your product CD-ROM. For
instructions on accessing the electronic user guide see “Accessing the
electronic user guide” on page 30.
About speed-dial codes, one-touch keys, and group-dial codes
You can store frequently dia led f ax nu mbers or g roups of fax numbe rs as
one-touch keys, speed-dial codes, or group-dial codes.
In the product’s phone book, there are a total of 2 75 co des a v a ilab le tha t
can be used for speed-dial codes and group-dial codes. For example, if
you program 225 of the codes as speed-dials, the remaining 50 can be
used for group-dials.
See the following procedures for more information about how to use
speed-dial codes, one-touch keys, and group-dial codes:
English
To program speed-dial codes and one-touch keys
Speed-dial codes 1 through 9 are also associated with their
corresponding one-touch keys o n t he control panel. The one -tou ch keys
can be used for speed-dial or group-dial codes. A maximum of 50
characters can be entered for a single fax number.
Note Speed-dial codes , one-to uch k e ys , a nd g roup-dia l code s are m ore eas ily
programmed from the software. For instructions on programming
speed-dial codes , one-touch ke ys, and group-d ial codes using the pro duct
software, see the electronic user guide.
Use the following steps to program speed-dial codes and one-touch
keys from the product’s control panel:
1 Press menu/enter.
2 Use the < or > button to select Fax Setup and press menu/enter.
ENXC About speed-dial codes, one-touch keys, and group-dial codes 31
3 Press menu/enter to select Phone Book.
4 Press menu/enter to select Individual Setup.
5 Press menu/enter to select Add.
6 Using the alphanumeric keypad, enter the speed-dial code number
you want to associate with this fax number, and press menu/enter.
Choosing a number from 1 to 9 also associates the fax number with
the corresponding one-touch key.
Note When entering a fax n umber , you ca n use a comma (,) f or a p ause, or the
letter R if you want the product to wait fo r a dial tone.
7 Using the alphanumer ic keypad, enter the fax number. Include any
pauses or other needed n umber s, such as a n ar ea code , a n acces s
code for nu mbers out side a PBX syste m (usuall y a 9 or 0), o r a lon g
distance prefix.
8 Press menu/enter.
9 Using the alphanumeric keypad, enter a name for the fax number.
To do so, repeatedly press the numeric button for the letter you
need until the letter appears. (For a list of characters, see “Using
dialing characters” on page 36 .)
Note To insert punctuation, pr ess the as terisk (*) repeate dly until the char acter
you want appears and press > to go to the next space.
10 Press menu/enter to save the information.
11 If you have more speed-dial codes or one-touch keys to program,
repeat steps 1 through 10.
To delete speed-dial codes and one-touch keys
1 Press menu/enter.
2 Use the < or > button to select Fax Setup and press menu/enter.
3 Press menu/enter to select Phone Book.
4 Press menu/enter to select Individual Setup.
5 Use the < or > button to select Delete and press menu/enter.
6 Using the alphanumeric keypad, enter the number of the speed-dial
code you want to delete, and press menu/enter.
7 Press menu/enter to confirm the deletion.
32 Chapter 4 Faxing (advanced) ENXC
To quickly program speed-dial codes or one-touch keys
Note The follo wing procedure cannot be u sed to program a g roup-dial code. F or
group-dial code instructions, see “To program group-dial codes” on
page 34.
Use the following method to program speed-dial codes and one-touch
keys easily from the product control panel:
1 On the product control panel, press phone book, enter an
unprogrammed speed-dial code, and press menu/enter.
OR
Press an unprogrammed one-touch key. The control panel display
will notify you that the speed-dial code or one-touch key has not
been programmed.
2 Press menu/enter to program the speed-dial code or one-touch
key .
3 Enter the fax number and press menu/enter. Include pauses, or
other needed numbers, such as an area code, an access code for
numbers outside a PBX system (usua lly a 9 or 0), or a long distanc e
prefix. (See “Using dialing characters” on page 36
information.)
Note When entering a fax number you can use a comma (,) for a pause , or the
letter R if you want the product to wait fo r a dial tone.
for more
English
4 Enter a name for the fax number. To do so, repeatedly press the
numeric button for the letter you need until the letter appears. (See
“Using dialing characters” on page36
5 Press menu/enter to save the information.
for a list of characters.)
To program a one-touch key for alternate long distance
If you use an alternate long distance carrier, you can program a
one-touch key to dial the service’s access number before a fax number.
When you n eed to use this one -tou ch k e y, press it, enter the fax number,
and press fax/send. Both the access number and the fax number are
then dialed together. If the access number is used almost e v ery time y ou
dial a fax, it might be easier to program the access number as a dialing
prefix (see “Inserting a dial prefix” on page 37
Note Speed-dial codes , one-to uch k e ys , a nd g roup-dia l code s are m ore eas ily
programmed from the software (not available in Windows 95). For
instructions on programming speed-dial codes, one-touch keys, and
group-dial cod es using the product software, see the electronic user gu ide.
ENXC About speed-dial codes, one-touch keys, and group-dial codes 33
for more information).
Use this procedure i f the acces s numb er has more tha n 10 ch aracters or
if you only occasionally use the access number.
1 Follow steps 1 through 6 of “To program speed-dial codes and
one-touch keys” on page 31. When entering the fax number, you
might also have to do one or both of the following tasks:
• If you have to wait for an access tone at some point in the
number, enter one or more three-second pauses by pressing
pause/redial.
• Enter a personal identification number (PIN), if applicable.
2 When you are finished entering the access number, press
pause/redial. A pause at the end of the string tells the produc t not
to dial this number until you dial the fax number.
3 Continue with steps 7 through 10 of “To program speed-dial codes
and one-touch keys” on page 31.
To manage group-dial codes
If you send information to the same group of people on a regular basis,
you can program a group-dial code to simplify the task. Any available
speed-dial code s can be programmed with g r ou p-d ial co des. Group-dial
codes using numbers 1 through 9 are also associated with the
corresponding one-touc h ke y on the cont rol panel. An y individual can be
added to a group . All grou p members m ust hav e prog rammed sp eed-dial
codes or one-touch keys assigned to them before being added to the
group-dial code.
Use the instructions below to manage your group-dial codes.
Note Speed-dial codes , one-to uch k e ys , a nd g roup-dia l code s are m ore eas ily
programmed from the software. For instructions on programming
speed-dial codes , one-touch ke ys, and group-d ial codes using the pro duct
software, see the electronic user guide.
To program group-dial codes
1 As sign a speed-d ial code to ea ch f ax num ber you want in the group .
(For instructions, see “To program speed-dial codes and one-touch
keys” on page 31.)
2 Press menu/enter.
3 Use the < or > button to select Fax Setup and press menu/enter.
4 Press menu/enter to select Phone Book.
5 Us e the < or > button to select Group Setup and press menu/enter.
6 Use the < or > button to select Add Group and press menu/enter.
34 Chapter 4 Faxing (advanced) ENXC
7 Using the alphanumeric keypad, enter the number you want to
associate with this group and press menu/enter. Choosing 1
through 9 also associates the group with the corresponding
one-touch key.
8 Using the numeric keypad, enter a name for the group. See “Using
dialing charac ters ” on pag e36 for instructions on using the keypad.
After the name of the group has been entered, press menu/enter.
9 Press the one-touch key or choose the speed-dial code for the
group member you want, and press menu/enter. Press
menu/enter again to confirm the addition. R epeat this st ep fo r each
group member you want to add.
10 When you are finished, press cancel.
11 If you have more group-dial codes to enter, press menu/enter and
repeat steps 1 through 11.
To delete group-dial codes
1 Press menu/enter.
2 Use the < or > button to select Fax Setup, and press menu/enter.
3 Press menu/enter to select Phone Book.
4 Use the < or > b u tton to s elect Group Setup, and press menu/enter.
5 Use the < or > button to select Delete Group, and press
menu/enter.
6 Us ing the alphanumeric ke ypa d, en ter th e n um ber of the group-dial
you want to delete and press menu/enter.
7 Press menu/enter to confirm the deletion.
English
To delete an individual from a group-dial code
1 Press menu/enter.
2 Use the < or > button to select Fax Setup, and press menu/enter.
3 Press menu/enter to select Phone Book.
4 Use the < or > b u tton to s elect Group Setup, and press menu/enter.
5 Use the < or > button to select Del. # in Group and press
menu/enter.
6 Us e the < or > butto n to selec t the indiv idual y ou w ant to delet e from
the group.
7 Press menu/enter to confirm the deletion.
8 Repeat steps 6 and 7 to delete other individuals from the group.
OR
Press cancel if you are finished.
ENXC About speed-dial codes, one-touch keys, and group-dial codes 35
To delete all phone book entries
You can delete all speed-dial codes, one-touch keys, and group-dial
codes that are programmed in the product.
CAUTION Once speed-di al codes, one-touch ke ys, and group-di al codes are deleted,
they cannot be recovered.
1 Press menu/enter.
2 Use the < or > button to select Fax Setup, and press menu/enter.
3 Press menu/enter to select Phone Book.
4 Use the < or > button to select Delete All, and press menu/enter.
5 Press menu/enter to confirm the deletion.
Using dialing characters
When using the control pan el t o enter y ou r name in the heade r or type a
name for a o ne-touch k ey, speed-dial code, or g roup -dial code , pres s the
appropriate numeric b utton repeatedly until the letter you nee d a ppe ars.
Then, press > to selec t that le tter and mo v e to the next space. T his tab l e
shows which letters and numbers appear on each numeric button when
the default language is set to English:
button number characters
11
2 A B C a b c
3D E F d e f
4 G H I g h i
5J K L j k l
6M N O m n o
7P Q R S p q r s
8 T U V t u v
36 Chapter 4 Faxing (advanced) ENXC
9 W X Y Z w x y z
00
* ( ) + - . / , “ * & @
#space #
To insert a pause or wait
You can insert pauses into a fax nu mber y ou a re dialin g or prog r ammi ng
to a one-touch key, speed-dial code, or group-dial code. Pauses are
often needed when dialing internationally or connecting to an outside
line.
Press pause/redial to enter a three-second pause in your dialing
sequence. A comma app ea rs on the con trol panel display, indicating the
pause will occur at that point in the dialing sequence.
Inserting a dial prefix
A dial prefix is a n umber o r g roup o f n umber s auto matic ally added t o the
beginning of e very fax number you enter at the control pa nel or fro m th e
software.
By default, this setting is off. You may want to turn this setting on and
enter a prefix if, for example, you have to dial a number such as 9 to get
a phone line ou tsi de your compan y’s phone system. While this s etti ng is
on, you can still dial a f ax num ber without the di al pref ix b y using ma nual
dial. For instructions, see “Using manual dial” on page 38
English
.
To set the dial prefix
1 Press menu/enter.
2 Use the < or > button to select Fax Setup, and press menu/enter.
3 Press > once to select Fax Send Setup, and press menu/enter.
4 Us e the < or > b utton to selec t Dial Prefix, and press menu/enter.
5 Use the < or > button to select On or Off, and press menu/enter.
6 If you choose On, use the numeric buttons to enter the prefix, and
press menu/enter. You can use numbers, pauses, and dialing
symbols.
ENXC Inserting a dial prefix 37
Enabling an extension phone
With this setting turned on, you can alert the product to pick up the
incoming fax call by pressing 1-2-3 sequentially on the telephone
keypad. Th e d ef aul t is Yes. Turn this setting off only i f y ou h ave a service
from your telephone company that also uses the 1-2-3 sequence. The
service will not work if it conflicts with the product.
1 Press menu/enter.
2 Use the < or > button to select Fax Setup, and press menu/enter.
3 Use the < or > button to select Fax Recv. Setup, and press
menu/enter.
4 Use the < or > button to select Extension Phone, and press
menu/enter.
5 Use the < or > button to select On or Off, and press menu/enter to
save your selection.
Using manual dial
Normally, the product dials after you press fax/send. At times, however,
you might want the product to dial each number as you press it. For
example , if yo u are ch arging yo ur f ax cal l to a calling card, y ou ma y nee d
to dial the fax number, wait for the acceptance tone of your telephone
company, and then dial the calling card number. When dialing
internationally, you might need to dial part of the number and th en li sten
for dial tones before continuing to dial.
To use manual dial
1 Load the document into the ADF input tray.
2 Press fax/send.
3 Begin dialing. The fax number dials as you press each digit. This
allows you to wait f or pauses , dial tone s, inte rnational acce ss tones,
or calling card acceptance tones before continuing to dial.
Printing the fax activity log
On demand, you can print a log of the last 40 faxes. This log includes
entries for:
● All faxes received to the product
● All faxes sent from the control panel
● All faxes sent from the HP LaserJet Document Manager (for
Windows-compatible computers directly connected to the product)
● All faxes sent from the HP Workplace (for Macintosh-compatible
computers directly connected to the product)
38 Chapter 4 Faxing (advanced) ENXC
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