HP LaserJet 3200 Series Product Service Manual

hp LaserJet 3200/3200m

printer fax copier scanner·· ·

service

manual

LaserJet

all-in-one

HP LaserJet 3200 product HP LaserJet 3200M product

Service manual

Part number C7052-90930 Second edition, February 2002 Printed in USA

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Trademark Credits

Microsoft, Windows, and MSDOS are U.S. registered trademarks of Microsoft Corporation.

NERGY STAR is a U.S.

registered service mark of the U.S. EPA.

All other products mentioned herein may be trademarks of their respective companies.

This product is approved for use only in the country in which it was purchased.

Local country laws may prohibit the use of this product outside of the countries specified. It is strictly forbidden by law in most countries to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Safety Information WARNING! Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1 Read and understand all

instructions in the user guide.

2 Observe all warnings and

instructions marked on the product.

3 Use only a grounded

electrical outlet when connecting the product to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

4 Do not touch the contacts

on the end of the telephone cord or any of the sockets on the product. Replace damaged cords immediately.

5 Never install telephone

wiring during a lightning storm.

6 Unplug this product from

wall outlets and telephone jacks before cleaning.

7 Do not install or use this

product near water or when you are wet.

8 Install the product securely

on a stable surface.

9 Install the product in a

protected location where no one can step on or trip over the line cord and the line cord will not be damaged.

10 If the product does not

operate normally, see the online user guide.

11 Refer all servicing

questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

1 Product information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Environmental conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2 Installation and operation

Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Identifying product components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Control panel lights and keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the control panel menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Control panel error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Selecting media to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Selecting media to fax, copy, or scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Loading media to fax, copy, or scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Loading media to be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Selecting the output path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

3 Maintenance

Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Cleaning and maintaining the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cleaning the scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Recalibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

EN 3

4 Operational overview

Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Optical system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Draft mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

MEt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Enhanced I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Page Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

PJL Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Engine control unit/power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Printer paper feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Basic sequence of operation (formatter-to-printer) . . . . . . . . . . . . . . . . . . . . . . . . . . 82

5 Removal and replacement

Removal and replacement strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Right side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Internal paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Printer door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Document scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Contact image sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Document scanner pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Document scanner separation pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Delivery assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Paper exit-sensor flag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Fusing element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

4 Chapter - Contents EN

Gear train motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Paper-pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Kick plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Bottom assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Formatter pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Formatter and LIU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Paper-feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

6 Troubleshooting

Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Image formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Checking the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Functional checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Half-self-test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Drum rotation functional check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Heating element check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

High-voltage power supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Paper path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Service mode functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Secondary service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Developer’s menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Diagnostic mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

NVRAM init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

PJL software commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Internal reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Printing all fax reports at once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

T.30 protocol trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Document scanner recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Main wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

EN 5

7 Parts and diagrams

Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Parts exchange program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Common hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Document scanner assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Electrical components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

6 Chapter - Contents EN

Figures

Figure 1. Model and serial number label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 2. Front and side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 3. Top view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 4. Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 5. Product dimensions (in North America) . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 6. Product dimensions (outside of North America). . . . . . . . . . . . . . . . . . 30

Figure 7. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 8. Basic configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 9. Document scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 10. Printer unit functional block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 11. ECU loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 12. Overview of laser/scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 13. High-voltage power supply circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 14. Image formation block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 15. Printer path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 16. Solenoid, photosensors, and switches . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 17. General timing diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure 18. DIMMs removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 19. Back cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 20. Right side cover removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 21. Right side cover removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 22. Internal paper guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 23. Top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 24. Printer door removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 25. Printer door removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 26. Printer door removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 27. Printer door removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 28. Document scanner assembly removal (1 of 3). . . . . . . . . . . . . . . . . . 100

Figure 29. Document scanner assembly removal (2 of 3). . . . . . . . . . . . . . . . . . 101

Figure 30. Document scanner assembly removal (3 of 3). . . . . . . . . . . . . . . . . . 102

Figure 31. Contact image sensor removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 32. Contact image sensor removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 33. Document scanner pickup roller removal . . . . . . . . . . . . . . . . . . . . . . 105

Figure 34. Document scanner separation pad removal. . . . . . . . . . . . . . . . . . . . 106

Figure 35. Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 36. Upper guide assembly removal (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . 108

Figure 37. Upper guide assembly removal (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . 109

Figure 38. Upper guide assembly removal (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 39. Upper guide assembly removal (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . 111

Figure 40. Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure 41. Laser/scanner assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

EN Figures 7

Figure 42. Output roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Figure 43. Output roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure 44. Delivery assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 45. Delivery assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 46. Paper exit-sensor flag removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure 47. Fusing element removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 48. Fusing element metal clips reinstallation . . . . . . . . . . . . . . . . . . . . . . 120

Figure 49. Fusing element removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 50. Fusing element removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 51. Fusing element removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 52. Gear train motor (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Figure 53. Gear train motor (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure 54. Gear train motor (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Figure 55. Solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Figure 56. Pressure roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figure 57. Pressure roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 58. Transfer roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Figure 59. Paper-pickup assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . 132

Figure 60. Paper-pickup assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . 133

Figure 61. Kick plate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Figure 62. Separation pad removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Figure 63. Separation pad removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Figure 64. Formatter pan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Figure 65. Formatter and LIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Figure 66. ECU pan removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Figure 67. ECU pan removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 68. Paper-feed assembly removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 69. Paper-feed assembly removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 70. Paper-feed assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 143

Figure 71. Engine test switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 72. Toner cartridge high-voltage connection points . . . . . . . . . . . . . . . . . 169

Figure 73. High-voltage connector assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Figure 74. Overriding SW301 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Figure 75. NVRAM PJL factory variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Figure 76. Example of a successfully sent fax. . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Figure 77. Example of a successfully received fax . . . . . . . . . . . . . . . . . . . . . . . 206

Figure 78. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Figure 79. Main wiring (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Figure 80. Main wiring (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Figure 81. Locations of connectors (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Figure 82. Locations of connectors (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 83. Locations of connectors (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 84. Assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Figure 85. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Figure 86. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Figure 87. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Figure 88. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

8 Chapter - Figures EN

Figure 89. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Figure 90. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Figure 91. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Figure 92. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Figure 93. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Figure 94. Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Figure 95. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

EN 9

10 Chapter - Figures EN

Tables

Table 1. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 2. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 3. Power specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 4. Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 5. Operating acoustical emissions (per ISO 9296) specifications . . . . . . 18

Table 6. Skew specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 7. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Table 8. Media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 9. Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Table 10. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Table 11. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Table 12. Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Table 13. Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Table 14. Country/reion codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Table 15. Parameter ID numbers (Fall, 2000 release) . . . . . . . . . . . . . . . . . . . . 175

Table 16. Parameter ID numbers (Spring, 2001 release). . . . . . . . . . . . . . . . . . 178

Table 17. Diagnostic mode key sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Table 18. Fax receive error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Table 19. Fax send error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Table 20. Fax phase sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Table 21. Appropriate responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Table 22. Fax abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Table 23. Authorized parts resellers in the United States . . . . . . . . . . . . . . . . . 216

Table 24. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Table 25. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Table 26. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Table 27. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Table 28. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Table 29. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Table 30. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Table 31. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Table 32. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Table 33. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Table 34. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Table 35. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Table 36. Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Table 37. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Table 38. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Table 39. Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

EN Tables 11

12 Chapter - Tables EN

1Product information

Chapter contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . .14

Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . .27

Environmental conformity. . . . . . . . . . . . . . . . . . . . . . . 27

EN Chapter contents 13

Introduction

The HP LaserJet 3200 product and HP LaserJet 3200M produ ct are powerful business tools with the capabilities of a full range of office equipment. With the product, you can:

l Print—Print documents easily with the laser quality you have

l Fax—Use the product as a standalone fax machine to send and

l Copy—Make superior laser-quality copies. You can make up to

l Scan—Scan important documents to create electronic files. l Use software—Use the software to print, fax, copy, or scan. Also

Hardware description

The product provides 1200 dot-per-inch (dpi) printing, plus scanning capabilities. The scanner scans at 600 dpi/24 bits per pixel (bpp) and contains a document feeder that holds up to 30 pages.

come to expect from an HP LaserJet printer.

receive faxes, as well as perform advanced tasks such as forwarding faxes to other locations. Use the software to send faxes from and receive them to your computer.

99 copies of a 30-page original. You can also enlarge, reduce, adjust contrast, and collate.

use the software to store and organize scanned documents.

The product prints nine pages per minute (ppm). It provides an excellent Windows printing solution, ease of use, and higher performance. With 1200 dpi printing resolutio n, the product has exceptional text and graphics print quality. The sim p lifie d control panel and improved paper handling make this product very simple to use.

There is one main media input tray with a 125-sheet capacity for continuous, multiple-page printing. Manual, single-sheet printing is possible through the single-sheet input tray. Both trays are centerjustified for all supported paper sizes. The output tray holds up to 100 sheets.

The product has a very fast first-page-out, at less than eighteen seconds. The formatter board contains 12 MB of ROM on a DIMM, 8 MB of RAM on a DIMM in the third DIMM slot (or 1 6 MB on a DIMM in the second DIMM slot for the "M" version), and a 32-bit MCF5202 chip. There is one DIMM slot available for DIMM expansion

14 Chapter 1 - Product information EN

(supporting an 8 MB, 16 MB, 32 MB, or 64 MB DIMM). The engine has a 1,000 average (10,000 peak) page-per-month duty cycle and has no fan. The toner life is 2,500 pages.

Firmware description

Product firmware includes:

l Enhanced PCL 6 with status readback l 45 fonts in Intellifont format, plus Cyrillic l Full-page 600 dpi bitmap l Pixel placement, mosaic characters l Memory Enhancement technology (MEt) with hardware

compression/decompression

The firmware also has REt and EconoMode functionality. Scan capability includes 600 dpi and 24-bit color.

EN Introduction 15

Product specifications

Table 1. Physical specifications

Category Specification

Height 272 mm (10.71 inches) without supports attached;

Depth 390 mm (15.36 inches) without supports attached;

Width 384 mm (15.12 inches) Weight (cartridge

installed)

Table 2. Environmental specifications

Category Specification

Operating environment

Storage environment

404 mm (15.91 inches) with supports attached

598 mm (23.55 inches) with supports attached

10.6 kilograms (23.37 pounds)

Printer plugged into an AC outlet:

l Temperature: 15 to 32.5 degrees Celsius (C);

59 to 90.5 degrees Fahrenheit (F)

l Humidity: 20 to 80 percent relative humidity

(no condensation)

Printer unplugged from an AC outlet:

l Temperature: 0 to 40 degrees C (32 to 104

degrees F)

l Humidity: 10 to 90 percent relative humidity

(no condensation)

16 Chapter 1 - Product information EN

Table 3. Power specifications

Category Specification

Power requirements

l 100 to 120 Volts alternating current (Vac),

50/60 Hz (± 2%); 127 Vac, 60 Hz NOM

-Or-

l 220 Vac (± 10%), 50/60 Hz (± 2 Hz) l 220-240 Vac (± 10%), 50 Hz (± 2 Hz)

Note Power sources are not

interchangeable.

Power consumption (in continuous copy mode)

Power consumption (idle)

Minimum recommended circuit capacity

200 watts

6 watts

4.5 amps at 115 V

2.5 amps at 230 V

Table 4. Performance

Category Specification

Print resolution 1200 dpi Scan resolution 600 dpi optical, with 256 levels of gray and 24-bit

color

Fax resolution Standard: 203 by 98 dpi

Fine: 203 by 196 dpi Superfine: 300 by 300 dpi (no halftone) Photo: 300 by 300 dpi (halftone enabled)

Print speed 9 ppm Copy speed 9 ppm

EN Product specifications 17

Table 5. Operating acoustical emissions (per ISO 9296) specifications

Category Specification

Sound Power Level,

(1 bel = 10 decibels)

WAd

Sound Pressure Level,

(operator position)

pAm

Sound Pressure Level,

(bystander position)

pAm

6.3 bels (B)

57 decibels (dB)

48 dB

Table 6. Skew specifications

Category Specification

Print skew—left 0.6% (1.5 mm over 250 mm in length) Print skew—right

angle accuracy Scan skew 1.2%

0.64% (1.2 mm over 190 mm in width)

18 Chapter 1 - Product information EN

Model and serial numbers

The model number and serial number are listed on an identi fication label located on the back of the printer.

The serial number contains inf ormation about the country of origin, the revision level, the production code, and production number.

The label also contains power rating and regulatory information.

Figure 1. Model and serial number label

EN Model and serial numbers 19

Product overview

Figure 2. Front and side view

1 Front paper path door 2 Document output slot 3 Control panel/document release door 4 Printer door 5 Printer door release latches

20 Chapter 1 - Product information EN

Figure 3. Top view

6 Document feeder tray 7 Paper output bin 8 Single-sheet input tray 9 Paper input tray 10 Special media lever

EN Product overview 21

Figure 4. Rear view

11 Phone line connectors 12 On/off switch (on 220 V models only) 13 Power cable connector 14 Model and serial number label 15 Memory door 16 Parallel cable connector 17 USB connector

22 Chapter 1 - Product information EN

Warranty statement

This warranty gives specific legal rights. There may also be other rights which vary from area to area. See the user guide for further warranty information or see the warranty card included with the printer.

Hewlett-Packard limited warranty statement

HP LaserJet 3200 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP hardware,

accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Re placement products may be either new or like-new.

2 HP warrants to you that HP software will not fail to execute its

programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execut e its pr og ra m m ing instructions due to such defects.

3 HP does not warrant that the operation of HP products will be

uninterrupted or error free. If HP is unable, within a reason ab le time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

4 HP products may contain remanufactured parts equivalent to a

new in performance or may have been subject to incidental use.

5 Warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (d) improper site preparation or maintenance.

HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL

EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR

EN Warranty statement 23

. TO THE

PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES

IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

8 (AUSTRALIA and NEW ZEALAND ONLY) THE WARRANTY

TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

declares, that the product

Product Name: HP LaserJet 3200 product Model Number: C7052A, 7053A, 7055A (Printer/Fax/Scanner/Copier) Product Options: ALL

conforms to the following Product Specifications:

Safety: IEC 950:1991+A1+A2+A3+A4/EN 60950:1992+A1+A2+A3+A4+A11

IEC60825-1:1993+A1/EN 60825-1:1994+A11 Class 1 Laser/LED Product

EMC: CISPR 22:1997/EN 55022:1998 Class B

CISPR 24:1997/EN 55024:1998 IEC 61000-3-2:1995/EN61000-3-2:1995 IEC61000-3-3:1994/EN61000-3-3:1995 FCC Title 47 CFR, Part 15 Class B AS / NZS 3548:1995

Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC, and the R&TTE Directive 1999/5/EC (Annex II) and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) This Device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

April 18, 2000

For Compliance Information ONLY, contact:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strasse 130, D-71034 Böblingen (FAX: +497031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise ID, 83707-0015 (Phone: 208-396-6000)

/ ICES-003, Issue 2

EN Declaration of Conformity 25

Toner cartridge information

The toner cartridge is designed to simplify replacement of the major consumable parts. The toner cartridge contains the printing mechanism and a supply of toner.

At five percent page coverage, a toner cartridge will print approximately 2,500 pages. However, a toner cartridge should print more pages if it regularly prints pages with less coverage, such as short memos. The cartridge might print fewer pages if heavy or bold print is used.

Note For best results, always use a toner cartridge before th e expiration date

stamped on the toner cartridge box.

Refilled toner cartridges

While Hewlett-Packard does not prohibit the use of refilled toner cartridges during the warranty period or while the printer is under a maintenance contract, it is not recommended for the following reasons:

l Repairs resulting from the use of refilled toner cartridges are not

covered under Hewlett-Packard warranty or maintenance contracts.

l Hewlett-Packard has no control or process to ensure that a

refilled toner cartridge functions at the high level of reliability of a new HP LaserJet toner cartridge. Hewlett-Packard also cannot predict the long term reliability effect on the printer from using different toner formulations found in refilled cartridges.

l The print quality of HP LaserJet toner cartridges influences the

customer’s perception of the printer. Hewlett-Packard has no control over the actual print quality of a refilled toner cartridge.

Recycling toner cartridges

In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components that do not wear out are r ecycled. Plastics and other materials are recycled. Hewlet t-Packard pays the shipping costs from the user to the recycling plant. To join this recycling effort, follow the instructions inside the toner cartridge box.

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Additional product stewardship

Environmental conformity

The design of this HP LaserJet product facilitates the recycling of:

Printer and parts

Design for recycling has been incorporated into this printer and its accessories. The number of materials has been kept to a minimum while ensuring proper functionality and high product reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove with common tools. High-priority parts h ave been designed to be accessed quickly for efficient disassembly and repair. Plastic parts have been primarily designed in two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points. The plastics used in the printer housing and chassis are technically recyclable.

HP provides a product return system for customers in Germany. Many of the functional parts are recovered, tested, and reused as fully warranted service parts. Used parts are not placed into new products. Remaining product parts are recycled, if possible. For product return information, contact the address below:

Hewlett-Packard GmbH Wertstoffzentrum Fronackerstr.30 71063 Sindelfingen

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