HP LaserJet 3200m Getting Started Guide

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Installation checklist

Tear out this checklist now to use as you proceed through this guide. For each major step in the installation process, you can check your wo rk by answering the question s on the checklist. See “Using the installation checklist” on page 7 for more information.

1 What type of phone line did you

decide to use (page 8)?

o Dedicated line for fax calls. o Shared line for fax calls and voice

calls. Continue to “Computer and network

requirements” on page 9.

2 What type of installation did you

choose (page 9)?

o Standalone. Continue to “Checking

the contents of the box” on page 12.

o Direct. Continue to “If you chose

network connection or direct connection:” on page 10.

o Network. Continue to “If you chose

network connection or direct connection:” on page 10.

3 Does your computer or network

meet the requirements (page 11)?

o Yes. Continue to “Checking the

contents of the box” on page 12.

o No. You should decide whether you

want to upgrade your computer, network, or HP JetDirect print server, to use a different computer, or to change the type of installation you want. When you are ready, continue to “Checking the contents of the box” on page 12.

4 Does the box contain all of the

items it should (page 13)?

o Yes. Continue to “Recording

important information” on page 13.

• Gather this information: the product serial number and model number (on the back of the product), the item missing, and the purchase date. Then, call HP Customer Care at +44 (0)207 512 52 02

5 Were you able to install the toner,

attach the supports, and load media into the paper input tray (page 20)?

o Yes. Continue to “Connecting the

product” on page 21.

o No. Review pages 18, 19, and 20.

6 After you connect the power cord

and turn the power switch to “on,” does READY appear on the control panel display (page 27)?

o Yes. Continue to “Testing the

hardware” on page 28.

o No. See chapter 3, “Installation

troubleshooting,” on page 53.

7 Were you able to print and copy

the demonstration page (page 28)?

o Yes. Continue to “Completing

installation” on page 29.

o No. Try again to print and copy the

page, making sure you press COPY (not FAX/SEND, which would try to send the page as a fax). If you try again and still cannot print and copy the demonstration page, see “HP Customer Care” on page 58.

o No. Do one of the following:

• Contact the dealer for details about getting the missing item.

For direct connect installations or network installations:

8 Did the test page print (page 38 for

direct, or page 42 for network)?

o Yes. You have finished installing the

software and setting the required settings. Continue to "Completing software installation" (on page 38 for direct connect installations, or on page 42 for network installations).

o No. Do the following:

• See chapter 3, “Installation troubleshooting,” on page 53 to check for solutions to messages and common installation issues.

• If the troubleshooting section do es not resolve the issue, see “HP Customer Care” on page 58.

9 Did the document print (page 43)?

o Yes. The new equipment is working

correctly with your computer.

• If you completed a direct connect installation, and want to allow other computers on your network print to the product, see “Sharing the product (for printing only)” on page 44. (If you do not want to share the product, you have completed installation. Continue to chapter 4, “Now that installation is complete . . .,” on page 57.)

• If you completed a network installation, Continue to chapter 4, “Now that installation is complete . . .,” on page 57.

o No. Do the following:

• See chapter 3, “Installation troubleshooting,” on page 53 to check for solutions to messages and common installation issues.

• If the troubleshooting section do es not resolve the issue, see “HP Customer Care” on page 58.

For standalone installations:

10 After you set the time and date,

does the control panel read READY, followed by the date and time you set (page 46)?

o Yes. Continue to “To set the fax

header” on page 47.

o No. Do the following:

• If the control panel display does not read READY, or does not show the correct time and date, complete all of the steps under "To set the time and date" again.

• If the control panel display contains information about an error, see chapter 3, “Installation troubleshooting,” on page 53.

When the control panel reads READY, followed by the correct time and date, continue to “To set the fax header” on page 47.

11 Does the control panel display

show the answer mode setting that you chose (page 49)?

o Yes. If you have ring pattern service,

continue to “Enabling answer ring patterns” on page 50; if you do not have ring pattern service, continue to “To print a configuration report” on page 52.

o No. Try again to set the answer

mode.

12 Do the settings you entered appear

correctly?

o Yes. You have completed the

required settings. Continue to chapter 4, "Now that installation is complete . . ."

o No. See “HP Customer Care” on

page 58.

HP LaserJet 3200M Product

Getting Started Guide

Part number C7055-90905 First edition, February 2001

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Trademark Credits

Microsoft, Windows, and MSDOS are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA.

All other products mentioned herein may be trademarks of their respective companies.

This product is approved for use only in the United Kingdom.

Local country laws may prohibit the use of this product outside of the countries specified. It is strictly forbidden by law in most countries to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Safety Information WARNING! Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1 Read and understand all

instructions in the user guide.

2 Observe all warnings and

instructions marked on the product.

3 Use only a grounded

electrical outlet when connecting the HP LaserJet 3200M product to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

4 Do not touch the contacts

on the end of the telephone cord or any of the sockets on the HP LaserJet 3200M product. Replace damaged cords immediately.

5 Never install telephone

wiring during a lightning storm.

6 Unplug this product from

wall outlets and telephone jacks before cleaning.

7 Do not install or use this

product near water or when you are wet.

8 Install the product securely

on a stable surface.

9 Install the product in a

protected location where no one can step on or trip over the line cord and the line cord will not be damaged.

10 If the product does not

operate normally, see the online user guide.

11 Refer all servicing

questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

1 Introduction

Setup requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Phone line requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Computer and network requirements . . . . . . . . . . . . . . . . . . . .9

Checking the contents of the box . . . . . . . . . . . . . . . . . . . . . . . . .12

Recording important information. . . . . . . . . . . . . . . . . . . . . . .13

Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2 Installation

Setting up hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Paper/media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Connecting the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting the phone line . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting additional devices . . . . . . . . . . . . . . . . . . . . . . . .23

Connecting power and testing. . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Connecting power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Testing the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Completing installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Direct connect installation (USB cable). . . . . . . . . . . . . . . . . .30

Direct connect installation (parallel cable) . . . . . . . . . . . . . . .34

Network installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Standalone installation (no computer) . . . . . . . . . . . . . . . . . .45

3 Installation troubleshooting 4 Now that installation is complete . . .

Using the HP LaserJet 3200M product . . . . . . . . . . . . . . . . . . . . .57

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Limited Warranty for Toner Cartridge Life. . . . . . . . . . . . . . . . . . .63

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Additional regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . .64

EN 5

6 EN

1Introduction

Thank you for purchasing the HP LaserJet 3200M product, a powerful business tool with the capabilities of a full range of office equipment: use the product to print, fax, copy, and scan. Increase your productivity by doing more than one task at a time.

Use this guide to help you:

l check phone line and compu ter requirements l check the contents of the box l set up the product hardware l connect the product to your phone line and to other devices,

such as answering machines and computers

l verify that you have successfully installed the product

Using the installation checklist

Several times during the installation process, you will be prompted to

Check your work.

When you encounter a "check your work," see the installation checklist inside the front cover of this guide. The checklist lists all of the task checks to help you install the produ ct, step -b y-step, and, for each check, you get directions to your next step.

EN 7

Setup requirements

Phone line requirements

Connect the HP LaserJet 3200M product to the phone line in one of two ways:

l a dedicated line for fax calls l a shared line for both fax calls and voice calls

In most cases, you can choose either one. However, th e product only works with analog, rather than digital, telephone lines (analog is common) and some phone-system features, such as call waiting and voice mail, might interfere with the correct operation of the pro duct.

HP recommends that you get a second phone line dedicated to fax calls if your phone system has call waiting or voice mail. Contact your local phone company to add a second phone line.

CAUTION If you live in an area that is subject to frequent electrical storms or if

you experience frequent power outages, HP strongly recomme nds that you purchase a telephone line surge protector, available at local computer or electronics retailers. Electrical surges and power interruptions can damage the product.

Check your work #1.

Which type of phone line did you decide to use?

8 Chapter 1 - Introduction EN

Computer and network requirements

The product has three installations to choose from; each has different computer and network requirements and varying available features:

l Direct connection to a computer l Network connection with an HP JetDirect Print Server l Standalone, to use the pr oduct as a fa x mach ine and cop ier, not

connected to a computer or network

The table below details the features availabl e and th e inst alla tio ns with which the features work.

Feature Direct Network Standalone

Faxing to and from the product using the control panel

Copying using the control panel XXX Control panel access to setup options, fax

and copy options, one-touch keys, and speed-dial and group-dial codes

Printing from the computer XX Access to PC Fax Phone Books XX Color scanning from the product to the

computer Faxing electronic documents from the

computer (PC faxing) Optical character recognition (OCR) software

for converting scanned text to editable text Special copying features, such as collation for

large documents Quick access through the software to product

setup options, fax options, and setup for onetouch keys and speed-dial codes

XXX

Note When the computer in a direct connection installation is on a local are a

network, the product can be shared with other computers on the network. Users of shared computers can only print from their computers to the product.

Check your work #2

Which type of installation did you choose?

EN Setup requirements 9

If you chose the standalone installation:

There are no computer or network requirements; skip the remainder of this section and continue to “Checking the contents of the box” on page 12.

If you chose network connection or direct connection:

All of the computers that will use the product software must meet the following minimum requirements:

l PC-compatible computer with the following:

• a 486 33 MHz processor or better (or a Pentium 90 MHz processor or better for Microsoft Windows NT 4.0 or Windows

2000)

• Windows 95, 98, 2000, Millennium Edition, or NT 4.0 operating system

• 32 MB or more of RAM for Windows 95 or 98; 64 MB or more of RAM for Windows 2000, Millennium Edition, or NT 4.0

• 175 MB or more of free hard-disk space

l Macintosh compu ter (Power PC processor), such as an iMac,

Power Macintosh G3, or Power Macintosh G4, with the following:

• Mac OS 8.6 or 9.0

• 32 MB or more of RAM

• 20 MB or more of hard-disk space

Note For a direct connection to a Macintosh computer, t he computer should

have a USB port; parallel cable connections are not supported. For a direct connection to a PC-compatible computer, the computer

should have USB port or a dedicated IEEE-1284 bidirectional or ECPcompliant parallel port available. If the parallel port has another device attached to it, such as an external storage device, that device must be disconnected.

10 Chapter 1 - Introduction EN

If you chose network connection:

In addition to having the network computers meet the requirements shown above, you must have the following:

l An installed network that uses t he TCP/IP or the IPX/SPX

network protocol.

l An appropriate cable for the type of network connection. The

cable is used to connect the print server to a net work jack, and is not included with the product. If you do not know what type of cable you need, ask the person who installed the network.

l A supported HP JetDirect Print Server (not included). Your choice

of print server depends on the type of network connection you have and the number of devices you want to connect to the print server.

• HP JetDirect 70X (J4155A) for a Home PNA network.

• HP JetDirect 170X (J3258B — J3258A is not supported) for

a 10Base-T network connection, if you only need to connect the product to this print server.

• HP JetDirect 300X (J3263) with a firmware revision of H.08.00 or higher* for a 10Base-T or 10/100Base-TX network

connection, if you only need t o connect the product to this print server.

• HP JetDirect 500X (J3265) with a firmware revision of J.08.00 or higher* for a BNC, 10Base-T, or 10/100Base-TX

network connection, if you need to connect the pr oduct and up to two other devices to this print server.

• HP JetDirect 500X (J3264) with a firmware revision of J.08.00 or higher* for a Token Ring network connection. You

can connect the product and up to two other devices to this print server.

*You can check the firmware revision number by printing a configuration page for the print server. Instructions for prin ting the configuration page appear later in this guide.

Note HP recommends against using HP JetDirect Print Servers that are

older than the print servers listed above.

Check your work #3

Does your computer or network meet the requirements?

EN Setup requirements 11

Checking the contents of the box

Unpack the box and check to see that it includes the following items:

1 HP LaserJet 3200M product 2 Four media supports 3 IEEE-1284 compliant parallel cable (with a “C” connector) 4 Power cord 5 Telephone cord 6 Software and documentation on CD-ROM 7 USB cable 8 Toner cartridge

Save the box and packing material in case you move or ship the product later.

12 Chapter 1 - Introdu ct i on EN

Check your work #4

Does the box contain all of the items it should?

Recording important information

Take a moment now to write the model and serial numbers, which are located on the back of the product, and the date of purchase on the inside front cover of this guide. HP Customer Care will ask for this information if you call with a question.

Also, locate your sales receipt or proof of purchase and tape it or staple it to the inside, back cover of this guide.

When you are ready, continue to “Hardware overview” on page 14.

EN Checking the contents of the box 13

Hardware overview

Place the product on a sturdy, level surface in a well-ventilated area that meets the following environmental requirements:

l temperature: 15° to 32.5° Celsius (59° to 90.5° Fahrenheit) l humidity: 10% to 80% relat ive humidity (no condensation) l install away from direct sunlight, open flames, and ammonia

fumes

l install with enough sp ace around the product to allow for proper

access and ventilation, as shown in the figure below:

439 mm (17.3 inches)

395 mm (15.5 inches) 607 mm (23.9 inches)

14 Chapter 1 - Introdu ct i on EN

Then, make sure you can identify the parts shown in this overview.

1 Front paper path door 2 Document output slot 3 Control panel/document release door 4 Printer door 5 Printer door release latches

EN Hardware overview 15

6 Document feeder tray 7 Paper output bin 8 Single-sheet input tray 9 Paper input tray 10 Paper input guides 11 Special media lever

When you are comfortable with parts identification, cont inue to Chapter 2, Installation.

16 Chapter 1 - Introdu ct i on EN

2Installation

HP LaserJet 3200M product installation involves one of the following installation paths, depending upon the type of installation you chose:

Direct connection to a computer

Set up hardware

Set up phone connections, including attaching other telephone

line devices Connect power

Connect the product to the computer

Install the software

Network connection

Set up hardware

Set up phone connections, including attaching other telephone

line devices Connect power

Connect the product to a supported HP JetDirect Print Server

Install the software

Standalone

1 Set up hardware 2 Set up phone connections, including attaching other telephone

line devices 3 Connect power 4 Set the date and time, fax header, and other required items on the

product

EN 17

Setting up hardware

Toner

HP recommends using HP LaserJet toner cartridges, which are designed to work with the product to give you optimal image quality and reliability.

CAUTION

To prevent damage, do not expose the toner cartridge to light for more than a few minutes.

To install the toner cartridge

1 Press the two printer door release

latches and open the printer door.

2 Shake the toner cartridge several

times from side to side (about twice per second) to distribute the toner evenly.

3 Grasp the end of the clear sealing

tape on the side of the cartridge and pull firmly to remove the entire length of the tape (about twice as long as the cartridge).

4 Hold the cartridge by the handle,

with the arrows facing the product, and slide the cartridge into the black grooves in the product. Rotate the cartridge firmly into place and close the printer door.

5 Close the front paper path door.

Note

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water and heat from a dryer can set toner into fabric.

18 Chapter 2 - Installat i on EN

a b

Supports

To support media feeding into and coming out of the product, four supports

should be installed.

To attach supports

1 Locate the four supports:

a paper input support b paper output support c document feeder support d document output support

2 Insert the paper input support into

the groove on the paper input tray.

3 Insert the paper output support into

the groove on the paper output bin.

4 Insert the document feeder support

into the grooves on the back of the document feeder tray.

5 Squeeze the ends of the document

output support, insert it into the holes on the document output slot, and release the support.

EN Setting up hardware 19

Paper/media

You can load up to 125 sheets of 20 lb (75 g/m The product uses media from the paper input tray or from the single-sheet input tray to print, copy, and print received faxes.

To load the paper input tray

1 Adjust the paper input guides to the

2 Insert up to 125 sheets of paper in to

Note

When adding paper to the paper input tray, always remove any paper already in the tray and restack it with the new paper before loading to reduce multiple feeds and jams.

3 Readjust the paper input guides to fit

) paper into the paper input tray.

size of media you want to load.

the paper input tray. Be careful not to overfill the tray.

snugly against the edges of the stack.

Check your work #5

Were you able to install the toner, attach the supports, and load media into the paper input tra y?

20 Chapter 2 - Installat i on EN

Connecting the product

As you work your way through connecting the product, you will make several decisions. Some are based on your personal preferences; others are based on phone services and equipment you already have.

The first step in connecting the product is connecting the phone line to the product.

Connecting the phone line

In order for the product to fax correctly, it must be the first device connected to the phone jack.

EN Connecting the product 21

To connect phone line

1 If any telephone cord is plugged into

the phone jack, unplug the cord and set it aside.

2 Plug one end of the telephone cord

that was included in the product box into the socket shown (on the back

of the product).

3 Plug the other end into the phone

jack.

After you have connected the phone cord, continue to page 23 or to page 27, depending upon the following:

l If you want to co nnect other devices,

such as a telephone, to the phone line, continue to “Connecting additional devices” on page 23.

l If you do not want to connect other

devices, continue to “Connecting power and testing” on page 27.

22 Chapter 2 - Installat i on EN

Connecting additional devices

You can connect up to three additional devices to the phone line, depending upon how your phone line is set up:

l a telephone l an answering machine l an external modem or an internal modem in a computer

Note If you have an external modem o r an internal modem for your computer

that you use to send and receive e-mail, to connect to the Inte rnet , or to communicate with other computers, you will still have to connect the modem to the phone line. The pr oduct cannot act as a data mo dem for these purposes.

Dedicated fax line

If you connected the product to a phone jack with a phon e line for fax calls only:

l You can connect a modem if yo u want to use the fax line for

e-mail or for access to the Internet, although you cannot send or receive faxes while the line is in use for these purposes.

l You can connect an ext ra telephone if you wa nt to make outgoing

calls on the fax line.

l You should not connect an answering machine or computer

voicemail. If you use computer voicemail, you must connect the modem, whether external or internal, to your dedicated voice line. Then, use the dedicated voice line to connect t o the Int ernet or t o e-mail.

Shared line

If you connected the product to a phone jack with a phone line for both fax calls and voice calls or if you have one phone line wit h two phone numbers and ring pattern servic e:

l You can connect the device s listed above to the phone line. l If you have another phone jack for the phone line, you can

connect some devices to it, but if you want to connect an answering machine or computer voicemail, you should connect that device to the same phone jack as the product.

EN Connecting the product 23

How you connect the additional devices depends on whether the devices have British Telecom sockets on the back. Phones or combination telephone answering machines do not have this socket and do not need one. However, check your additional devices —most answering machines and some modems have British Telecom sockets. Many external modems and inter na l mo de m s in com pute rs have RJ11 sockets.

After you have checked your additional devices, check the table below and continue with the instructions shown:

To connect: See the instructions:

Only one additional device “To connect additional devices

with British Telecom sockets” on page 26.

More than one additional device, all of which have British Telecom “Tel” sockets on the back

More than one additional device, any of which has an RJ 11 socket

“To connect additional devices with British Telecom sockets” on page 26.

“To connect additional devices with RJ11 sockets or British Telecom sockets” below.

To connect additional devices with RJ11 sockets or British Telecom sockets

Note In the rare instance that you want to connect two devices that do not

have British Telecom “Tel” sockets in addition to a telephone and/o r an answering machine, you will not be able to connect all of the devices to this phone jack. You might be able to connect devices to another phone jack for this phone line. However, if you have an answering machine, connect it to the same phone jack as the pr oduct.

1 The product is already connected to

the phone jack.

2 Plug a dual adapter (not included)

into the phone cord for the product.

3 Unplug all of the additional devices

you want to connect from their power sources.

24 Chapter 2 - Installat i on EN

4 To connect the device without a

British Telecom “Tel” socket (usually an external modem or an internal modem in a computer), plug its phone cord into one side of the dual adapter.

5 To connect an answering machine,

plug the answering machine’s phone cord into the other side of the dual adapter.

6 To connect a telephone, plug the

telephone’s cord into the “Tel” socket on the answering machine. If you did not connect an answering machine, plug the cord into the other

side of the dual adapter.

7 After you have finished connecting

additional devices, plug back in all of the devices to their power sources.

EN Connecting the product 25

Note

Before you begin to connect additional devices, unplug all of the additional devices you want to connect from their power sources.

To connect additional devices with British Telecom sockets

Connect additional devices in the order shown below. If you do not want to connect a device, skip it and continue to the next device.

1 The product is already connected to

the phone jack.

2 To connect the internal modem in a

computer, plug the computer’s phone cord into the phone cord on the product.

3 To connect an external modem, plug

the modem’s phone cord into the phone cord on the product (or into the “Tel” socket on the internal modem).

4 To connect an answering machine,

plug the answering machine’s phone cord into the phone cord on the product (or into the “Tel” socket on the last device you connected).

5 To connect a telephone, plug the

phone cord into the phone cord on the product (or into the “Tel” socket on the last device you connected).

6 After you have finished connecting

additional devices, plug back in all of the devices to their power sources.

26 Chapter 2 - Installat i on EN

Connecting power and testing

Connecting power

Make sure the power switch is in the "off" position before you connect the power cord.

To connect the product power cord

CAUTION

Use the power cord that came in the product box. Using a different power cord can damage the product.

After you complete step 3, the product begins an internal self -test.

Note If you plug the product into a power strip that has an on/off switch, make

sure that the power strip is turned on at all t ime s. Th e pro duct cann ot receive faxes if it is without power.

1 Connect the power cord to the

connector on the back of the product.

2 Plug the other end into a grounded

power strip or wall outlet.

3 Turn the power switch to the "on"

position.

Check your work #6

After you connect the power cord, does READY appear on the control panel display?

EN Connecting power and testing 27

Testing the hardware

After you plug in the power cord, you should be able to print the demonstration page and make a copy of it. This test ensures that the hardware is working properly.

To test the hardware

1 At the product control panel, press

the 10 on the numeric keypad to print the demonstration page.

Note

You can still configure the #10 one-touch key as an individual or group-dial later. See the online user guide for information about configuring the one-touch keys.

2 Adjust the guides on the document

feeder tray to the size of the demonstration page.

3 Place the demonstration page top

first, face down, into the document feeder tra y a nd verify th at the contro l panel display reads

LOADED

4 On the product control panel, press

OPY.

DOCUMENT

The product should make a copy of the demonstration page and the control panel should return to

READY.

Check your work #7

Were you able to print and copy the demonstration page?

28 Chapter 2 - Installat i on EN

Completing installation

Review your checklist (question 2) to see the type of installation you chose before you set up the product. There are three installation types:

l Direct connection to a computer l Network connection with an HP JetDirect Print Server l Standalone, to use the pr oduct as a fa x mach ine and cop ier, not

connected to a computer

Now that the product hardware is installed, it is time to connect it to your network or to your computer, or, for a standalone installation, to prepare the product for sending and receiving faxes.

If you chose . . . continue to . . .

Direct connect installation, and you want to use a USB cable

Direct connect installation, and you want to use a parallel cable

Network installation “Network installation” on page 39 Standalone installation “Standalone installation (no

“Direct connect installation (USB cable)” on page 30

“Direct connect installation (parallel cable)” on page 34

computer)” on page 45

EN Completing installation 29

Direct connect installation (USB cable)

If you have a Macintosh computer or if you use Windows 98, Millennium Edition, or 2000, you can connect the product to the computer with the USB cable that was included in the product box.

Note If you want to use a parallel cable to co nne ct the pr od uct, con tin ue to

“To connect the product to a computer with a para lle l cable” on page

34. Parallel connections are not supported for Macintosh computers.

To connect the product to a computer with a USB cable

Note

Windows 95 and Windows NT 4.0 do not support USB cable connections.

1 Quit all open programs.

4 Depending on your operating system, follow the steps listed:

2 Plug one end of the USB cable into

the USB socket on the product.

3 Plug the other end of the USB cable

into the computer’s USB socket.

Note

With Windows operating systems, after you have completed step 3, the “New Hardware Wizard” window should immediately appear on the computer display.

• for Windows 98, follow steps a through f on page 31.

• for Windows Millennium Edition, follow steps g through k on

page 31.

• for Windows 2000, follow steps l through r on page 32.

• for Macintosh operating systems, follow steps s through z on

page 33.

30 Chapter 2 - Installat i on EN

To install the software for Windows 98 (direct connect installation with a USB cable)

a In the “Add New Hardware Wizard” window, click Next>. b Select Search for the best driver for your device.

(Recommended) and then click Next>.

c Click the boxes as needed so that there is a check mark next

to Specify a location: (and no check marks next to Floppy disk drives and CD-ROM drive).

d Under Specify a location:, type Z:\98me_usb (where Z is

the letter of your CD-ROM drive).

e Insert the product software CD-ROM into the CD-ROM drive

and then click Next>.

f Continue to step 5 on page 32.

To install the software for Windows Millennium Edition (direct connect installation with a USB cable)

g In the “Add New Hardware Wizard” window, select Specify

the location of the driver (Advanced) and then click Next>.

h Select Search for the best driver for your device.

(Recommended) and then click the boxes as ne eded so that

there is a check mark next to Specify a location: (and no check mark next to Removable Media.

i Under Specify a location, type Z:\98me_usb (where Z is

the letter of your CD-ROM drive).

j Insert the product software CD-ROM into the CD-ROM drive

and then click Next>.

k Continue to step 5 on page 32.

EN Completing installation 31

To install the software for Windows 2000 (direct connect installation with a USB cable)

Note To install the software on Windows 2000, you must have administrator

privileges (on start and restart).

l In the “Found New Hardware Wizard” window, click Next>. m Select Search for a suitable driver for my device

(recommended) and then click Next>.

n Under Optional search locations:, click the locations as

needed so that there is a check mark next to Specify a location: (and no check marks next to Floppy disk drives

and CD-ROM drives) and then click Next>. o Insert the product software CD-ROM into the CD-ROM drive. p Under Copy manufacturer’s files from:, type Z:\2000

(where Z is the letter of your CD-ROM drive) and then click

OK. q The Wizard should display a window indicating that it has

found the driver; click Next>. r Continue to step 5 on page 32.

5 Follow the instructions on the screen to install the software.

Note Before installation is complete, make sure that there is a check mark

next to Print a test page (when the prompt appears). In Windows 2000, if the “Found New Hardware Wizard” window

reappears before installation is comple te, click Cancel.

6 Click Finish. 7 If you are prompted to restart your comp ut er , click Yes.

Note The test page should print after your computer restart s. If you are not

prompted to restart your computer, a test page should print immediately.

8 Continue to “Check your work #8” on page 38.

32 Chapter 2 - Installat i on EN

To install the software for Macintosh computers (direct connect installation with a USB cable)

s Insert the product software CD-ROM into the CD-ROM drive

to start the software installer.

Note If the installer does not start automat ically, open the CD-ROM window

and double click the "HP All-in-One Installer" icon.

t Select the language to install. (The language of the operating

system is displayed, but you may install a different language ,

if you choose.) u Click Install and then follow the instructions on the screen to

complete the software installation.

Note Before installation is complete, make sure that there is a check mark

next to Print a test page (when the prompt appears).

v When software installation is complete, click Restart. After

the computer restarts, the HP All-in-One Setup Assistant

starts automatically.

w In the welcome screen, click Next>. x Under "Select Device," choose the USB option, select the

HP LaserJet 3200 product from the list of USB device s, and

then click Next>. y Follow the instructions on the screen to complete the setup

and then click Go Ahead>. z Continue to “Check your work #8” on page 38.

EN Completing installation 33

Direct connect installation (parallel cable)

Note If you have a Macintosh computer, you cannot use a p arallel ca ble to

connect the product. To connect the product to a Macintosh computer using a USB cable, see “Direct connect installation (USB cable)” on page 30.

To connect the product to a computer with a parallel cable

1 Turn off the computer. 2 Squeeze the clips on the sides of the

parallel cable and attach it to the connector on the back of the product. Gently tug on the cable to

CAUTION Do not connect the parallel cable to a serial port on the computer. Doing

so can damage the product. If you need help locating the parallel por t, see the documentation for the computer.

ensure it is securely connected, and then push it back in.

3 Connect the other end of the cable

to a dedicated parallel port on the computer and secure the cable by tightening the screws. The product should be connected directly to a dedicated, IEEE-1284 bidirectional or ECP-compliant parallel port. If the parallel port has another device attached to it, such as an external storage device, that device must be disconnected.

4 Turn the computer back on. 5 After the computer restarts, follow the steps listed for the version

of Windows that you use:

• for Windows 95, follow steps a through d on page 35.

• for Windows 98, follow steps e through j on page 35.

• for Windows 2000, follow steps k through q on page 36.

• for Windows Millennium Edition, follow steps r through v on

page 36.

• for Windows NT 4.0, follow steps w through z on page 37.

34 Chapter 2 - Installat i on EN

To install the software for Windows 95 (direct connect installation with a parallel cable)

The “Update Device Driver Wizard” window should appear on the computer display.

a Insert the product software CD-ROM into the CD-ROM drive. b Depending on the version of Windows 95:

Click Next> (if available) and then continue to step 6 on

page 37.

-or-

Click OK and then continue to step c below. c On the line provided, type Z:\9xme_lpt (where Z is the

letter of your CD-ROM drive), and then click OK.

d Continue to step 6 on page 37.

To install the software for Windows 98 (direct connect installation with a parallel cable)

e In the “Add New Hardware Wizard” window, click Next>. f Select Search for the best driver for your device.

(Recommended) and then click Next>. g Click the boxes as needed so that there is a check mark next

to Specify a location: (and no check marks next to Floppy

disk drives and CD-ROM drive). h Under Specify a location:, type Z:\9xme_lpt (where Z is

the letter of your CD-ROM drive). i Insert the product software CD-ROM into the CD-ROM drive

and then click Next>. j Continue to step 6 on page 37.

EN Completing installation 35

To install the software for Windows 2000 (direct connect installation with a parallel cable)

Note To install the software on Windows 2000, you must have administrator

privileges (on start and restart).

k In the “Found New Hardware Wizard” window, click Next>. l Select Search for a suitable driver for my device

(recommended) and then click Next>. m Under Optional search locations:, click the locations as

needed so that there is a check mark next to Specify a

location: (and no check marks next to Floppy disk drives

and CD-ROM drives) and then click Next>. n Insert the product software CD-ROM into the CD-ROM drive. o Under Copy manufacturer’s files from:, type Z:\2000

(where Z is the letter of your CD-ROM drive) and then click

OK. p The Wizard should display a window indicating that it has

found the driver; click Next>. q Continue to step 6 on page 37.

To install the software for Windows Millennium Edition (direct connect installation with a parallel cable)

r In the “Add New Hardware Wizard” window, select Specify

the location of the driver (Advanced) and then click Next>. s Select Search for the best driver for your device.

(Recommended) and then click the boxes as ne eded so that

there is a check mark next to Specify a location: (and no

check mark next to Removable Media. t Under Sp ec if y a lo ca ti on , type Z:\9xme_lpt (where Z is

the letter of your CD-ROM drive). u Insert the product software CD-ROM into the CD-ROM drive

and then click Next>. v Continue to step 6 on page 37.

36 Chapter 2 - Installat i on EN

To install the software for Windows NT 4.0 (direct connect installation with a parallel cable)

Note To install the software on Windows NT 4.0, you must have

administrator privileges (on start and restart).

w Insert the product software CD-ROM into the CD-ROM drive. x When the welcome screen opens, follow the directions on

screen. If the welcome screen does not open, click Start,

click Run, type Z:\setup (where Z is the letter of your CD-

ROM disk drive), and then click OK.

y Click the button labeled Software Installation. z Continue to step 6 on page 37.

6 Follow the instructions on the screen to install the software.

Note Before installation is complete, make sure that there is a check mark

next to Print a test page (when the prompt appears). In Windows 2000, if the “Found New Hardware Wizard” window

reappears before installation is comple te, click Cancel.

7 Click Finish. 8 If you are prompted to restart your comp ut er , click Yes.

Note The test page should print after your computer restart s. If you are not

prompted to restart your computer, a test page should print immediately. (If you use Windows NT 4.0, you should not ha ve to restart your computer.)

9 Continue to “Check your work #8” on page 38.

EN Completing installation 37

Check your work #8

Did the test page print?

Completing software installation

When installation is complete, remove the CD-ROM and store it in a safe place.

Additional notes about software

If you already have a PC fax program

The PC fax program that came with the product is the only PC fax program that works with the product’s built-in modem. If you want to continue to use your PC fax program, you can still use it with the modem you already have, but you cannot use it with the product.

If you already have scanning software

The product comes with scanning software. You can use it or any other TWAIN-compliant scanning software that is compatible with the product. (TWAIN is an industry standa rd .) Se e t he Rea dme .txt file on the software CD-ROM for a list of programs that have been tested for compatibility.

Continue to “Printing a document as a test” on page 43.

38 Chapter 2 - Installat i on EN

Network installation

To connect the product to the network using an HP JetDirect Print Server, you need to do the following.

1 Purchase and set up a supported HP JetDirect Print Server or

check that the one you have is supported. (See page 11 for a list of supported print servers. See the documentation for the print server to set it up. Do not install the software that came with the HP JetDirect Print Server.)

2 Connect the product to the print server. ( See the documentation

for the print server.)

Note Make sure you do not create a Je tDirect port while per forming step 2.

3 Test the hardware installation by printing t he conf igu ratio n pag es

for the HP JetDirect Print Server (two pages should print; only one page should print with the HP Jet Direct 70X). To do this, press T ASCII as the configuration page language. See the print server documentation for further instructions.)

4 Check the model or firmware revision number, which is located in

the first section of the configuration pages you just printed.

• If you have a 170X Print Server and the model number is not

• If you have a 300X or 500X Print Server and the firmware

EST on the print server. (If the pages do not print, use

J3258B, you must get a new print server.

revision number is not H.08.00 or J.08.00 or higher, you must download a firmware upgrade from the HP webs ite at http://www.hp.com/support/net_printing. Or, see the documentation that came with the HP JetDirect Print Server.

EN Completing installation 39

Installing software for network computers

To install the software on network computers, the comput ers must be running Windows 95, 98, Millennium Edition, 2000, or NT 4.0, or Mac OS 8.6 or 9.0. All computers that have the product software installed can use all of the product features available over the network. Computers on which the product software is not installed are limited to printing to the product over the network.

For IPX/SPX users: You must use the IPX/SPX protocol in Direct mode. The configuration pages you printed in step 3 on page 39 contain the LAN hardware address you need for software installation.

For TCP/IP users: Use only the product software to make the network connection to the printer. Other software might not work. The configuration pages you printed in step 3 on page 39 contain the IP address, default gateway, and subnet mask information you need for software installation.

If the computer already has a PC fax program

If the computer already has scanning software

The product comes with scanning software. You can use it or any other TWAIN-compliant scanning software that is compatible with the product. (TWAIN is an industry standard.) See the Readme.txt file for a list of programs that have been tested for compatibility.

40 Chapter 2 - Installat i on EN

Follow the instructions below depending on the operating system you use:

To install software for Windows operating systems

Note To install the software on Windows 2000 or NT 4.0, you must have

administrator privileges (on start and restart).

1 Quit all open programs. 2 Insert the CD-ROM into the CD-ROM drive. When the welcome

screen opens, follow the directions on screen.

Note If the welcome screen does not open, click Start, click Run, type

Z:\setup (where Z is the letter of your CD-ROM drive), an d then click

OK. 3 Follow the instructions on the screen. Make sure you select

“Connected to the network” before you click Next> when the installer software prompts you to select how the product will be connected.

4 When the installation is nearly complete, a setup screen appears

that asks whether or not you want to print a test page; select “Yes.”

To install software for Macintosh operating systems 1 Insert the product software CD-ROM into the CD-ROM drive to

start the software installer.

Note If the installer does not start automat ically, open the CD-ROM window

and double click the "HP All-in-One Installer" icon. 2 Select the language to install. (The language of the operating

system is displayed, but you may install a different language, if you choose.)

3 Click Install and then follow the instructions on the screen to

complete the software installation.

4 When software installation is complete, click Restart. After the

computer restarts, the HP All-in-One Setup Assistant starts automatically.

EN Completing installation 41

5 In the welcome screen, click Next>. 6 Under "Select Device," choose the TCP/IP option, select the

HP LaserJet 3200M product and then click Next>.

7 Enter the IP address of the product and then click OK>.

Note The configuration pages you printe d in step 3 o n p age 39 cont a in t he

IP address information you need for software installation. 8 Follow the instructions on the screen to complete the setup and

then click Go Ahead>.

Check your work #8 (for network installations)

Did the test page print?

Completing software installation

l Remove the CD-ROM when the setup is finished. l Repeat steps 1 through 4 for all other computers on which you

want to install software.

When finished, store the CD-ROM in a safe place. Continue to “Printing a document as a test” on page 43.

42 Chapter 2 - Installat i on EN

Printing a document as a test

Follow the steps below to print an electronic document and ensure that the product and software are working properly.

1 Open a document created in a program such as Wordpad, Write,

or SimpleText.

2 On the File menu, select the Print command. Make sure the

HP LaserJet 3200M product is selected and click OK.

Check your work #9

Did the document print?

EN Completing installation 43

Sharing the product (for printing only)

Using Windows sharing, the person using the computer directly connected to the product can allow other users o n the network to print to it. Computers running Windows 3.1x can use Windows-sharing to print, but the computer directly connecte d to the pr od u ct mu st be running Windows 95, 98, Millennium Edition, 2000, or NT 4.0.

Note Peer-to-peer sharing is not supported on Macintosh systems.

See the computer documentation to enable Windows-sharing. Once the product is shared, install the printer drivers on all computers you want to allow to print to the product. For Windows 95, 98, Millennium Edition, 2000, or NT 4.0, the easiest way to do this is to use the following procedure, which does not require the CD-ROM. For Windows 3.1x, see the documentation for your computer to install printer drivers.

To add the printer driver to network computers for Windows 95, 98, Millennium Edition, 2000, or NT 4.0

1 On the Start menu, point to Settings, and click Printers. 2 Double-click Add Printer and click Next. 3 Follow the directions on screen. Also:

• When asked if the product is a local or network printer, select

Network Printer.

• To find the printer, click Browse, locate the printer name you

assigned when you shared the printer, and then click OK.

• When prompted, print a test page to ensure the print er driver is

installed properly.

Note You might need the product software CD-ROM to complete the printer

driver installations.

44 Chapter 2 - Installat i on EN

Standalone installation (no computer)

Before you can use the product as a standalone fax machine, you must complete the following, instructions for which appear on the following pages:

1 Set the time and date.

Time and date information is included in the header that prints at the top of faxes you send. The time and date also show on the control panel display when the product is idle.

2 Enter the fax header information.

Fax header information prints at the top of faxes you send. Filling it in is a legal requirement. Most product functions are not available until the fax header information is filled in.

3 Check the answer mode and number of rings-t o-answer set tings.

Depending on your configuration, you may or may not have to alter these settings.

4 If you have ring-pattern service (such as distinctive ring) from

your local telephone company, “answer ring-pattern” must be set correctly on the product.

5 Print a configuration report to make sure that the product is

working correctly.

EN Completing installation 45

To set the time and date

1 Press ENTER/MENU. 2 Use the < and > keys to select TIME/DATE, HEADER, and then

press E

NTER/MENU.

3 Press E

NTER/MENU to select TIME/DATE.

4 Use the < and > keys to select a 12-hour or a 24-hour clock, and

then press E

NTER/MENU.

5 Enter the current time using the numeric keys.

Note If you enter a number incorrectly, press BACK SPACE until you reach

the entry; then, reenter the number. 6 If you chose the 12-hour clock, use the < and > keys to move the

cursor past the fourth character. Select 1 for am or select 2 for pm, and then press E

NTER/MENU.

- Or If you chose the 24-hour clock, press E

NTER/MENU.

7 Enter the current date using the numeric keys. Make sure you

enter the month and day using both digits (for exam ple, “05” for May).

8 Press E

NTER/MENU.

Check your work #10

Does the control panel read READY, followed by the d ate and time you set?

46 Chapter 2 - Installat i on EN

To set the fax header

1 Press ENTER/MENU. 2 Use the < and > keys to select

press E

NTER/MENU.

3 Use the < and > keys to select

NTER/MENU.

4 Enter your fax number and press E

TIME/DATE, HEADER, and then

FAX HEADER and press

NTER/MENU. To separate

numbers, press > to insert spaces. To add a plus sign, press *.

5 Use the numeric keys to add the name of your company. To do

so, repeatedly press the numeric key for the letter you need until the letter appears. (For example, if the first letter you need is a “C,” press 2 repeatedly until a

C appears.) Then press > or any

other key to move the cursor to the next space.

Note To insert punctuation, press * repeatedly until the character you want

appears, and then press > to move the cursor to the next space. To delete a letter, press < or > until you reach the space to the right of the letter, and then press BACK SPACE.

6 When you have finished, press E

NTER/MENU.

EN Completing installation 47

Setting answer mode and rings-to-answer

The answer mode is set to Automatic or Manual depending on your situation. In Automatic mode, the product answers incoming calls after the number of rings-to-answer specified. Or, it “listens” for fax tones when an answering machine connected to the line ans wers first and then answ ers if it is a fax call. In Manual mode , t he prod uct never answers calls. You must start the fax-receiving process yourself, either by pressing F phone connected to that line.

If the product is set to Automatic mode, you may need to adjust the rings-to-answer setting. This is especially important if the product is connected to a line receiving both fax an d voice calls (a shared line) with an answering machine. The rings-to-ans w er on the product m ust be higher than the rings-to-answer on the answering machine. This allows the answering machine to answer the incoming call and record a message if it is a voice call. This also allows the product to listen to the call, and, if it detects fax tones, to answer the call.

The factory default answer mode is “Automatic.” The default number of rings-to-answer is 2. Use the table below to determine the settings you should use:

AX/SEND on the control panel or by picking up a

Recommended

If you have . . .

A dedicated fax line (only receiving fax calls)

A shared line (receiving both fax and voice calls) and a telephone as the only additional device connected

A shared line (receiving both fax and voice calls) and an answering machine or computer voicemail

One line with two separate numbers and ring pattern service

*In Automatic, the product automatically answers fax calls. However, people calling to speak to you hear fax tones if you do not answer or if they do not hang up by the number of rings at which the product answers. Use the Manual setting if you do not want voice callers ever to hear fax tones, but remember that fax calls are not received automatically.

answer mode

Leave at Automatic Leave at 2 rings.

Leave at Automatic* Set to 5 rings.

Leave at Automatic Set to 2 rings greater than the answering

Leave at Automatic Leave at 2 rings.

Recommended number of rings-to-answer

machine or computer voicemail (for example, if the answering machine answers at 3 rings, set the product to 5 rings). You cannot set the product to

more than 6 rings.

(If you have an answering machine or computer voicemail for the other phone number, make sure the product is set to a lower number of rings than the answering system. Also see “Enabling answer ring patterns” on page 50.)

48 Chapter 2 - Installat i on EN

To set the answer mode 1 Press E 2 Use the < and > keys to select FAX SETUP, and then press E

NTER/MENU.

NTER/

ENU.

3 Use the < and > keys to select FAX RECEIVE SETUP, and then

press E

4 Press E

NTER/MENU.

NTER/MENU to select ANSWER MODE.

5 Use the < and > keys to select AUTOMATIC or MANUAL, and then

press E

NTER/MENU.

To set the number of rings to answer 1 Press E 2 Use the < and > keys to select FAX SETUP, and then press E

NTER/MENU.

NTER/

ENU.

3 Use the < and > keys to select FAX RECEIVE SETUP, and then

press E

NTER/MENU.

4 Use the < and > keys to select RINGS TO ANSWER, and then press

NTER/MENU.

5 Enter the number of rings to answer, and then press E

ENU.

NTER/

Check your work #11

Does the control panel display show the answer mode setting that you chose?

EN Completing installation 49

Enabling answer ring patterns

If you subscribe to ring pattern service, such as distinctive ring, with your telephone company, set the product to answer the correct ring pattern.

What is ring pattern service?

Ring pattern service is available from some local telephone companies. It allows you to have two or three phone numbers on o ne line. This costs less than paying for two or three separa te lines. Ea ch of the phone numbers has a differ ent ring patter n. Ring patterns a llow you to answer voice calls and allow the product to answer fax calls.

How do I get the service?

Call your local telephone company to check the availability and to subscribe. The service might not be available in all areas. Also, your telephone company might use a different name fo r this service.

If ring pattern service is available and you choose to subscribe to it, keep in mind the following:

l Select the ring pattern that the product will use to distinguish fax

calls.

l Make sure the telephone company assigns the correct ring

pattern to the fax number. In New Zealand, it should be the double-ring pattern.

l Important! If you have an answering machine or computer

voicemail on this line for the other phone number, make sure the product’s rings-to-answer is set to a lower number than the rings-to-answer on the answering machine or voicemail.

How will I know if it is working?

After product installation is complete, do one of the following to verify that the ring pattern service is working correctly:

l Ask someone you know to send you a fax. Make sure you provide

the correct fax number.

-Or-

l Call HP’s fax verification number. After we receive some basic

information from you, we will send you back a fax.

50 Chapter 2 - Installat i on EN

To enable answer ring patterns

Note If you do not have ring pattern serv ice, and you change this setting from

All Rings to another setting, the pro du ct mi ght n ot be able t o re ce ive

faxes.

1 Press E 2 Use the < and > keys to select FAX SETUP, and then press E

NTER/MENU.

NTER/

ENU.

3 Use the < and > keys to select FAX RECEIVE SETUP, and then

press E

NTER/MENU.

4 Use the < and > keys to select ANSWER RING PATTERN, and then

press E

NTER/MENU.

5 Use the < and > keys to select the ring pattern you want, and the n

press E

NTER/MENU.

EN Completing installation 51

To print a configuration report

1 Press ENTER/MENU. 2 Use the < and > keys to select REPORTS, and then press E

ENU.

NTER/

3 Use the < and > keys to select CONFIGURATION REPORT, and then

press E

NTER/MENU.

The product exits the Menu settings and print s the report, confirming that the product is operating correctly.

Check your work #12

Check the report that the product just printed. Do the settings you entered appear correctly?

52 Chapter 2 - Installat i on EN

Installation

Problem Cause Solution

When installing software, you receive this message: “Setup has determined that you do not have enough disk space on the selected drive. Please reduce the set of install components or change the install drive.”

troubleshooting

Use the following table to solve problems that might occur when installing the software or changing settings manually:

The product software requires at least 175 MB of available disk space in PCcompatible computers, or 20 MB of available disk space in Macintosh computers, for installation.

After you select the product software and data directories, the installation program checks that your computer has enough available disk space. Try deleting unnecessary files or archiving older data to floppy disks or some other medium.

The software did not install (Windows 95, 98, Millennium Edition, 2000, or NT 4.0)

EN 53

All programs except Systray and Explorer should be closed.

To check in Windows 95, 98, or Millennium Edition, press C programs are open, click one and click End Task. Repeat for all other open programs. Then, reinstall the software. To check in Windows 2000 or NT 4.0, press

TRL+ALT+DELETE. On the Applications tab, if

other programs are open, click one and click End Task. Repeat for all other open programs. Then, reinstall the software.

TRL+ALT+DELETE. If other

Problem Cause Solution

When installing software on a Macintosh computer, you receive this message: “Unable to find a supported device attached to this machine. Select Cancel to cancel the install or Continue to return to the Select Device dialog.”

The computer cannot read the installation CD-ROM.

When the product is connected to the network using an HP JetDirect Print Server, you receive this message: “All in One configuration cannot continue because the required protocols were not found on your computer.”

The computer did not detect the product correctly.

The Select Device dialog was completed incorrectly.

The correct drive may not have been specified.

The CD-ROM may be damaged.

The IPX/SPX or TCP/IP protocols are not installed on your computer.

Make sure that the control panel display reads

“

READY,” select Continue (to return to the

Select Device dialog) and try again to install the product software. If the computer still does not detect the product, make sure that the USB cable or the network cable is connected correctly. Replace cables if the cables are faulty.

Select Continue (to return to the Select Device dialog) and make sure that either USB or TCP/ IP is selected. If TCP/IP is selected, also make sure that the IP address shown is correct.

Check for the proper disk drive letter. Often, it is D or E for the CD-ROM drive.

Contact HP Customer Care. See "HP Customer Care" on page 58.

Install an IPX/SPX protocol that is compatible with NW Link or a TCP/IP protocol on your computer.

54 Chapter 3 - Installation troubleshooting EN

Problem Cause Solution

When the product is connected to the network using an HP JetDirect Print Server, you receive one of these messages:

l “The

configuration wizard did not find your HP LaserJet 3200M All in One on the network.”

l “The

configuration wizard was unable to find an All in One at the specified address.”

l “The JetDirect

model found at the specified address does not support All in One devices.”

The print server you are using is not one of the HP JetDirect Print Servers that works with the product.

The power cord is loose.

The network cord is loose.

The parallel cable is loose or not directly connected.

The parallel cable might be faulty.

The HP JetDirect Print Server might not be configured yet (TCP/IP).

See page 11 for a list of compatible HP JetDirect Print Servers.

Make sure that the power cord is securely connected between the product and the power source. Also, make sure that the power cord f or the HP JetDirect Print Server is securely connected to the power source.

Make sure that the network cable is securely connect between the HP JetDirect Print Server and the wall outlet for the network. Also, make sure that the network cable between the computer and the wall is securely connected.

Make sure that the parallel cable between the HP JetDirect Print Server and the product is securely connected.

If you have another “size C” parallel cable, try connecting it between the product and the HP JetDirect Print Server.

If you installed the product software, uninstall it. Then, reinstall the software and select the Network Install option.

HP JetDirect Print Server is incorrectly configured (TCP/IP).

Vertical streaks appear in scanning or copying.

EN 55

The scanner should be cleaned and recalibrated.

See the documentation that came with the HP JetDirect Print Server for troubleshooting information.

See the online user guide for information about cleaning and recalibrating the scanner.

56 Chapter 3 - Installation troubleshooting EN

Now that installation is

complete . . .

Using the HP LaserJet 3200M product

If you completed a network installation or direct connect installation, see the online help and the online user guide for all of

the information you need to fax, copy, scan, and pr int. If you completed a standalone installation, there is still a lot you

might want to know about the product’s powerful fax and copy features, such as how to set send and receive fax options and how to print reports and logs. You should also know how to maintain the product and clear jams. The online user guide contains the information you need to keep the product operat ing smoothly and efficiently.

The online user guide is available on the CD-ROM that arrived in the product box. To find the online user guide, follow the steps below:

1 Insert the CD-ROM into the CD-ROM drive. The CD-ROM should

start the browser utility automatically.

Note If the CD-ROM does not start automatically, use your mouse to click

Start and click Run. Type Z:\setup (where Z is the letter of your CD- ROM drive), and then click OK.

2 Click Documentation. 3 Click User’s Guide.

EN Using the HP LaserJet 3200M product 57

HP Customer Care

Connect with HP! Whether you are a beginner or advanced user, HP Customer Care online is a great place to learn more about your product. Click your way to the answers, training, and software updates you need, 24 hours a day, 7 days a week, all at no charge to you. Visit http://www.hp.com/support/lj3200. (Site is in English.)

Online

E-mail

Get assistance conveniently and quickly with e-mail. E-mail your question to HP, and you will receive a reply within 24 hours on business days. It’s that simple. E-mail questions via HP’s Web site at http://www.hp.com/support/lj3200. (Site is in English.)

User Forums

Go online, anytime, to find other users with great ideas and usage suggestions at HP’s online user forum for the HP LaserJet 3200M product. Visit HP’s Web site at http://www.hp.com/support/lj3200. (Site is in English.)

58 Chapter 4 - Now that installation is complete . . . EN

Your purchase is backed by HP Customer Care—award-winning service and support. HP Customer Care is our promise to provide support solutions that keep you up and running . . . and learning how to do more with your HP LaserJet 3200M product.

Subscription services

When you sign up for Proactive Notification, we will send you e-mail about topics of your choice, like: updated software, product announcements, and other important news about your HP LaserJet 3200M products. Sign up online at http:// www.hp .com/ support/lj3200. (Site is in E nglish. )

By phone

Speak with trained service technicians who specialize in your product by calling +44 (0)207 512 52 02.

Before you call, please have the purchase date and note the product model and serial numbers, which are on the back of the product, or you might have written them on the inside front c ove r.

EN HP Customer Care 59

Warranty statement

Hewlett-Packard limited warranty statement

HP LaserJet 3200M product ONE-YEAR LIMITED WARRANTY

1 HP warrants to you, the end-user customer, that HP hardware,

accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Re placement products may be either new or like-new.

2 HP warrants to you that HP software will not fail to execute its

programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execut e its pr og ra m m ing instructions due to such defects.

3 HP does not warrant that the operation of HP products will be

uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

4 HP products may contain remanufactured parts equivalent to a

new in performance or may have been subject to incidental use.

5 Warranty does not apply to defects resulting from (a) improp er or

inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (d) improper site preparation or maintenance.

60 Chapter 4 - Now that installation is complete . . . EN

6 HP MAKES NO OTHER EXPRESS WARRANTY OR

CONDITION WHETHER WRITTEN OR ORAL

. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES

IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

8 ( ONLY) THE WARRANTY TERMS CONTAINED IN THIS

STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

EN Warranty statement 61

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

declares, that the product

Product Name: HP LaserJet 3200 product Model Number: C7052A, 7053A, 7055A (Printer/Fax/Scanner/Copier) Product Options:ALL

conforms to the following Product Specifications:

Safety: IEC 950:1991+A1+A2+A3+A4/EN 60950:1992+A1+A2+A3+A4+A11

IEC60825-1:1993+A1/EN 60825-1:1994+A11 Class 1 Laser/LED Product

EMC: CISPR 22:1997/EN 55022:1998 Class B

CISPR 24:1997/EN 55024:1998 IEC 61000-3-2:1995/EN61000-3-2:1995 IEC61000-3-3:1994/EN61000-3-3:1995 FCC Title 47 CFR, Part 15 Class B AS / NZS 3548:1995

Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC, and the R&TTE Directive 1999/5/EC (Annex II) and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) This Device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

April 18, 2000

For Compliance Information ONLY, contact:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strasse 130, D-71034 Böblingen (FAX: +497031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID, 83707-0015 (Phone: 208-396-6000)

/ ICES-003, Issue 2

62 Chapter 4 - Now that installation is complete . . . EN

Limited Warranty for Toner Cartridge Life

Note The warranty below applies to the toner cartridge that came with the

product. This warranty supersedes all previous warranties. (7/16/96) This HP Toner Cartridge is warranted to be free from defects in

materials and workmanship for cartridge life until the HP toner is depleted. Your HP toner is depleted when your printer indicates a toner low message. HP will, at HP’s option, either replace products which prove to be defective or refund your purchase price.

The warranty does not cover cartridges which have been refilled, are emptied, abused, misused, or tampered with in any way.

This limited warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province, and country to country.

To the extent allowed by applicable law, in no event shall HewlettPackard Company be liable for any incidental, consequenti al, special, indirect, punitive, or exemplary damages or lost profits from any breach of this warranty or otherwise.

EN Limited Warranty for Toner Cartridge Life 63

FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communicati ons. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television receptions, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna. l Increase separation between equipment and receiver. l Connect equipment to an outlet on a circuit different from that to

which the receiver is located.

l Consult your dealer or an experienced radio/TV technician.

Note Any changes or modifications to the printer that are not expr essly

approved by HP could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

Additional regulatory statements

See the online user guide for additional regulatory specifications and statements.

64 Chapter 4 - Now that installation is complete . . . EN

http://www.hp.com/support/lj3200

European English

*C7055-90905* * *C7055-90905

C7055-90905

HP LaserJet 3200m Getting Started Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1Introduction

Setup requirements

Phone line requirements

Computer and network requirements

Checking the contents of the box

Recording important information

Hardware overview

2Installation

Setting up hardware

Toner

Supports

Paper/media

Connecting the product

Connecting the phone line

Connecting additional devices

Connecting power and testing

Connecting power

Testing the hardware

Completing installation

Direct connect installation (USB cable)

Direct connect installation (parallel cable)

Network installation

Standalone installation (no computer)

Using the HP LaserJet 3200M product

HP Customer Care

Online

E-mail

User Forums

Subscription services

By phone

Warranty statement

Hewlett-Packard limited warranty statement

Declaration of Conformity

Limited Warranty for Toner Cartridge Life

FCC regulations

Additional regulatory statements