Hp LASERJET 3200 getting started guide

getting started

hp LaserJet 3200

printer fax copier scanner·· ·

LaserJet

guide

all-in-one

Installation checklist

Tear out this checklist now to use as you proceed through this guide. For each major step in the installation process, you can check your work by answering the questions on the checklist. See “Using the installation checklist” on page 7 for more information.

1 What type of phone line did you

decide to use (page 8)?

o Dedicated line for fax calls. o Shared line for fax calls and voice

calls. Continue to “Computer and network

requirements” on page 9.

2 What type of installation did you

choose (page 9)?

o Standalone. Continue to “Checking

the contents of the box” on page 12.

o Direct. Continue to “If you chose

network connection or direct connection:” on page 10.

o Network. Continue to “If you chose

network connection or direct connection:” on page 10.

3 Does your computer or network

meet the requirements (page 11)?

o Yes. Continue to “Checking the

contents of the box” on page 12.

• Gather this information: the product serial number and model number (on the back of the product), the item missing, and the purchase date. Then, call HP Customer Care at (208) 323-2551.

5 Were you able to install the toner,

attach the supports, and load media into the paper input tray (page 20)?

o Yes. Continue to “Connecting the

product” on page 21.

o No. Review pages 18, 19, and 20.

6 After you connect the power cord,

does READY appear on the control panel display (page 28)?

o Yes. Continue to “Testing the

hardware” on page 29.

o No. See chapter 3, “Installation

troubleshooting,” on page 53.

7 Were you able to print and copy

the demonstration page (page 29)?

o No. You should decide whether you

want to upgrade your computer, network, or HP JetDirect print server, to use a different computer, or to change the type of installation you want. When you are ready, continue to “Checking the contents of the box” on page 12.

4 Does the box contain all of the

items it should (page 13)?

o Yes. Continue to “Recording

important information” on page 13.

o No. Do one of the following:

• Contact the dealer for details about getting the missing item.

o Yes. Continue to “Completing

installation” on page 30.

o No. Try again to print and copy the

page, making sure you press COPY (not FAX/SEND, which would try to send the page as a fax). If you try again and still cannot print and copy the demonstration page, see “HP Customer Care” on page 56.

For direct connect installations or network installations:

8 Did the test page print (page 38 for

direct, or page 41 for network)?

o Yes. You have finished installing the

software and setting the required settings. Continue to "Completing software installation" (on page 38 for direct connect installations, or on page 41 for network installations).

o No. Do the following:

• See chapter 3, “Installation troubleshooting,” on page 53 to check for solutions to messages and common installation issues.

• If the troubleshooting section do es not resolve the issue, see “HP Customer Care” on page 56.

9 Did the document print (page 42)?

o Yes. The new equipment is working

correctly with your computer.

• If you completed a direct connect installation, and want to allow other computers on your network print to the product, see “Sharing the product (for printing only)” on page 43. (If you do not want to share the product, you have completed installation. Continue to chapter 4, “Now that installation is complete . . .,” on page 55.)

• If you completed a network installation, Continue to chapter 4, “Now that installation is complete . . .,” on page 55.

o No. Do the following:

• See chapter 3, “Installation troubleshooting,” on page 53 to check for solutions to messages and common installation issues.

• If the troubleshooting section do es not resolve the issue, see “HP Customer Care” on page 56.

For standalone installations:

10 After you set the time and date,

does the control panel read READY, followed by the date and time you set (page 45)?

o Yes. Continue to “To set the fax

header” on page 46.

o No. Do the following:

• If the control panel display does not read READY, or does not show the correct time and date, complete all of the steps under "To set the time and date" again.

• If the control panel display contains information about an error, see chapter 3, “Installation troubleshooting,” on page 53.

When the control panel reads READY, followed by the correct time and date, continue to “To set the fax header” on page 46.

11 Does the control panel display

show the answer mode setting that you chose (page 48)?

o Yes. If you have ring pattern service,

continue to “Enabling answer ring patterns” on page 49; if you do not have ring pattern service, continue to “To print a configuration report” on page 51.

o No. Try again to set the answer

mode.

12 Do the settings you entered appear

correctly?

o Yes. You have completed the

required settings. Continue to chapter 4, "Now that installation is complete . . ."

o No. See “HP Customer Care” on

page 56.

HP LaserJet 3200 Product

Getting Started Guide

Part number C7052-90904 First edition, October 2000 Printed in USA

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Trademark Credits

Microsoft, Windows, and MSDOS are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA.

All other products mentioned herein may be trademarks of their respective companies.

This product is approved for use only in the United States.

Local country/region laws may prohibit the use of this product outside of the countries/regions specified. It is strictly forbidden by law in most countries/regions to connect nonapproved telecommuni-cations equipment (fax machines) to public telephone networks.

Safety Information WARNING! Potential Shoc k H azard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1 Read and understand all

instructions in the user guide.

2 Observe all warnings and

instructions marked on the product.

3 Use only a grounded

electrical outlet when connecting the HP LaserJet 3200 product to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

4 Do not touch the contacts

on the end of the telephone cord or any of the sockets on the HP LaserJet 3200 product. Replace damaged cords immediately.

5 Never install telephone

wiring during a lightning storm.

6 Unplug this product from

wall outlets and telephone jacks before cleaning.

7 Do not install or use this

product near water or when you are wet.

8 Install the product securely

on a stable surface.

9 Install the product in a

protected location where no one can step on or trip over the line cord and the line cord will not be damaged.

10 If the product does not

operate normally, see the online user guide.

11 Refer all servicing

questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

1 Introduction

Setup requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Phone line requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Computer and network requirements . . . . . . . . . . . . . . . . . . . .9

Checking the contents of the box . . . . . . . . . . . . . . . . . . . . . . . . .12

Recording important information. . . . . . . . . . . . . . . . . . . . . . .13

Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2 Installation

Setting up hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Paper/media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Connecting the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting the phone line . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting additional devices . . . . . . . . . . . . . . . . . . . . . . . .25

Connecting power and testing. . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Connecting power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Testing the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Completing installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Direct connect installation (USB cable). . . . . . . . . . . . . . . . . .31

Direct connect installation (parallel cable) . . . . . . . . . . . . . . .34

Network installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Standalone installation (no computer) . . . . . . . . . . . . . . . . . .44

3 Installation troubleshooting 4 Now that installation is complete . . .

Using the HP LaserJet 3200 product . . . . . . . . . . . . . . . . . . . . . .55

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Limited Warranty for Toner Cartridge Life. . . . . . . . . . . . . . . . . . .61

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Additional regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . .62

EN 5

6 EN

1Introduction

Thank you for purchasing the HP LaserJet 3200 product, a powerful business tool with the capabilities of a full range of office equipment: use the product to print, fax, copy, and scan. Increase your productivity by doing more than one task at a time.

Use this guide to help you:

l check phone line and compu ter requirements l check the contents of the box l set up the product hardware l connect the product to your phone line and to other devices,

such as answering machines and computers

l verify that you have successfully installed the product

Using the installation checklist

Several times during the installation process, you will be prompted to

Check your work.

When you encounter a "check your work," see the installation checklist inside the front cover of this guide. The checklist lists all of the task checks to help you install the produ ct, step -b y-step, and, for each check, you get directions to your next step.

EN 7

Setup requirements

Phone line requirements

Connect the HP LaserJet 3200 product to the phone line in one of two ways:

l a dedicated line for fax calls l a shared line for both fax calls and voice calls

In most cases, you can choose either one. However, th e product only works with analog, rather than digital, telephone lines (analog is common) and some phone-system features, such as call waiting and voice mail, might interfere with the correct operation of the pro duct.

HP recommends that you get a second phone line dedicated to fax calls if your phone system has call waiting or voice mail. Contact your local phone company to add a second phone line.

CAUTION If you live in an area that is subject to frequent electrical storms or if

you experience frequent power outages, HP strongly recomme nds that you purchase a telephone line surge protector, available at local computer or electronics retailers. Electrical surges and power interruptions can damage the product.

Check your work #1.

Which type of phone line did you decide to use?

8 Chapter 1 - Introduction EN

Computer and network requirements

The product has three installations to choose from; each has different computer and network requirements and varying available features:

l Direct connection to a computer l Network connection with an HP JetDirect Print Server l Standalone, to use the pr oduct as a fa x mach ine and cop ier, not

connected to a computer or network

The table below details the features availabl e and th e inst alla tio ns with which the features work.

Feature Direct Network Standalone

Faxing to and from the product using the control panel

Copying using the control panel XXX Control panel access to setup options, fax

and copy options, one-touch keys, and speed-dial and group-dial codes

Printing from the computer XX Access to PC Fax Phone Books XX Color scanning from the product to the

computer Faxing electronic documents from the

computer (PC faxing) Optical character recognition (OCR) software

for converting scanned text to editable text Special copying features, such as collation for

large documents Quick access through the software to product

setup options, fax options, and setup for onetouch keys and speed-dial codes

XXX

Note When the computer in a direct connection installation is on a local are a

network, the product can be shared with other computers on the network. Users of shared computers can only print from their computers to the product.

Check your work #2

Which type of installation did you choose?

EN Setup requirements 9

If you chose the standalone installation:

There are no computer or network requirements; skip the remainder of this section and continue to “Checking the contents of the box” on page 12.

If you chose network connection or direct connection:

All of the computers that will use the product software must be PCcompatible computers that meet the following minimum requirements:

l 486 33 MHz processor or better (or a Pentium 90 MHz processor

or better for Microsoft Windows NT 4.0 or Windows 2000)

l Windows 95, 98, 2000, 2000 Milennium Edition, or NT 4.0

operating system

l 32 MB or more of RAM for Windows 95 or 98; 64 MB or more of

RAM for Windows 2000, or NT 4.0

l 175 MB or more of free ha rd-disk space

Note For a direct connection, the computer should have USB port or a

dedicated IEEE-1284 bidirectional or ECP-compliant parallel port available. If the parallel port has another device attached to it, such as an external storage device, that device must be d isconnected.

If you chose network connection:

In addition to having the network computers meet the requirements shown above, you must have the following:

l An installed network that uses t he TCP/IP or the IPX/SPX

network protocol.

l An appropriate cable for the type of network connection. The

cable is used to connect the print server to a net work jack, and is not included with the product. If you do not know what type of cable you need, ask the person who installed the network.

10 Chapter 1 - Introduction EN

l A supported HP JetDirect Print Server (not included). Your choice

of print server depends on the type of network connection you have and the number of devices you want to connect to the print server.

• HP JetDirect 70X (J4155A) for a Home PNA network.

• HP JetDirect 170X (J3258B — J3258A is not supported) for

a 10Base-T network connection, if you only need to connect the product to this print server.

• HP JetDirect 300X (J3263) with a firmware revision of

H.08.00 or higher* for a 10Base-T or 10/100Base-TX network

connection, if you only need t o connect the product to this print server.

• HP JetDirect 500X (J3265) with a firmware revision of

J.08.00 or higher* for a BNC, 10Base-T, or 10/100Base-TX

network connection, if you need to connect the pr oduct and up to two other devices to this print server.

• HP JetDirect 500X (J3264) with a firmware revision of

J.08.00 or higher* for a Token Ring network connection. You

can connect the product and up to two other devices to this print server.

*You can check the firmware revision number by printing a configuration page for the print server. Instructions for prin ting the configuration page appear later in this guide.

Note HP recommends against using HP JetDirect Print Servers that are

older than the print servers listed above.

Check your work #3

Does your computer or network meet the requirements?

EN Setup requirements 11

Checking the contents of the box

Unpack the box and check to see that it includes the following items:

1 HP LaserJet 3200 product 2 Four media supports and one support extension 3 Power cord 4 Telephone cord 5 Software and documentation on CD-ROM 6 Toner cartridge

Save the box and packing material in case you move or ship the product later.

12 Chapter 1 - Introduction EN

Check your work #4

Does the box contain all of the items it should?

Recording important information

Take a moment now to write the model and serial numbers, which are located on the back of the product, and the date of purchase on the inside front cover of this guide. HP Customer Care will ask for this information if you call with a question.

Also, locate your sales receipt or proof of purchase and tape it or staple it to the inside, back cover of this guide.

When you are ready, continue to “Hardware overview” on page 14.

EN Checking the contents of the box 13

Hardware overview

Place the product on a sturdy, level surface in a well-ventilated area that meets the following environmental requirements:

l temperature: 15° to 32.5° Celsius (59° to 90.5° Fahrenheit) l humidity: 10% to 80% relat ive humidity (no condensation) l install away from direct sunlight, open flames, and ammonia

fumes

l install with enough sp ace around the product to allow for proper

access and ventilation, as shown in the figure below:

439 mm (17.3 inches)

395 mm (15.5 inches) 678 mm (26.7 inches)

14 Chapter 1 - Introduction EN

Then, make sure you can identify the parts shown in this overview.

1 Front paper path door 2 Document output slot 3 Control panel/document release door 4 Printer door 5 Printer door release latches

EN Hardware overview 15

6 Document feeder tray 7 Paper output bin 8 Single-sheet input tray 9 Paper input tray 10 Paper input guides 11 Special media lever

When you are comfortable with parts identification, cont inue to Chapter 2, Installation.

16 Chapter 1 - Introduction EN

2Installation

HP LaserJet 3200 product installation involves one of the follow ing installation paths, depending upon the type of installation you chose:

Direct connection to a computer

Set up hardware

Set up phone connections, including attaching other telephone

line devices Connect power

Connect the product to the computer

Install the software

Network connection

Set up hardware

Set up phone connections, including attaching other telephone

line devices Connect power

Connect the product to a supported HP JetDirect Print Server

Install the software

Standalone

1 Set up hardware 2 Set up phone connections, including attaching other telephone

line devices 3 Connect power 4 Set the date and time, fax header, and other required items on the

product

EN 17

Setting up hardware

Toner

HP recommends using HP LaserJet toner cartridges, which are designed to work with the product to give you optimal image quality and reliability.

CAUTION

To prevent damage, do not expose the toner cartridge to light for more than a few minutes.

To install the toner cartridge

1 Press the two printer door release

latches and open the printer door.

2 Shake the toner cartridge several

times from side to side (about twice per second) to distribute the toner evenly.

3 Grasp the end of the clear sealing

tape on the side of the cartridge and pull firmly to remove the entire length of the tape (about twice as long as the cartridge).

4 Hold the cartridge by the handle,

with the arrows facing the product, and slide the cartridge into the black grooves in the product. Rotate the cartridge firmly into place and close the printer door.

5 Close the front paper path door.

Note

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water and heat from a dryer can set toner into fabric.

18 Chapter 2 - Installation EN

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