HP LaserJet 3150 User's Guide

Take a look at what HP Customer Care has to offer.

Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners designed to give you the results you need, quickly and professionally.

Online Services: for 24hour access to information over your modem, we suggest these services.

Obtaining Software Visit: http://www.hp.com/go/support (site is in English)

Australia: +61 3 8877 8000 Canada and the US: (661) 257 5565 Greece, Ireland, and the UK: +44 (0) 1429 865 511 Hong Kong, Malaysia, and Singapore: +65 740-4477 India: (91) (11) 682 6035 New Zealand: +64 9 356 6640 or 0800 445-543 (toll-free) South Africa: +44 (0) 1429 865 511

World Wide Web URL - For inform ation specific to the HP LaserJet 3150

product: http://www.hp.com/support/lj3150/

Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S.: http://www.hp.com in Europe: http://www2.hp.com

America Online - America Online/Bertelsmann is available in the U .S., Austria, France, Germany, Switzerland, and the U.K. - Printer drivers, updated HP printer software, and support documentation are available to help answer your questions about HP products. Use Keyword HP to start your tour or in the U.S., call (1) (800) 827-6364 preferred customer #1118 to subscribe. In Europe, call the appropriate number below: Austria: 0222 58 58 485 France: ++353 1 704 90 00 Germany: 0180 531 31 64 Switzerland: 0848 80 10 11 United Kingdom: 0800 279 1234

CompuServe - Printer drivers, updated HP printer software, and interactive sharing of technical information with other members is available on CompuServe’s HP User’s f orums (GO HP), or call (1) (800) 524-3388 and ask for representative #51 to subscribe. (CompuServe is also available in the U.K., France, Belgium, Switzerland, Germany, and Austria.)

Call:

HP Direct Ordering for Accessories and Supplies (U.S. and Canada):

HP Support Assistant compact disc (U.S., Can a da, Hong Kong, Malaysia, and Singapore):

HP Service Information (U.S. and Canada):

For other contact information, see “Ordering software” on page 222.

Call (1) (800) 538-8787 (U.S.) or (1) (800) 387-3154 (Canada).

This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

To locate HP-authorized dealers, call (1) (800) 243-9816 in the U.S. or (1) (800) 387-3154 in Canada.

Customer Care Options Worldwide

In addition to the phone numbers listed below, the service and support chapter of this manual contains worldwide sales and service addresses and phone numbers.

HP Customer Care and Product Repair Assistance for the U.S. and Canada:

Call (208) 323-2551 in the United States or (905) 206-4663 in Canada Monday through Friday 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling.

If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-Authorized service provider, or call 208-323-2551 for HP centralized service dispatch.

Post-warranty telephone assistance is availab le to answ er your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).

Charges begin only when you connect with a support technician. *Prices subject to change.

European HP Customer Care and In-Country Support

Open Monday through Friday 8:30-18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a f ee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

Ireland: +353 (0)1 662 5525 U.K.: +44 (0)171 512 5202 Greece: +44 (0)171 512 52 02 (English)

English in other European countries: +44 (0)171 512 52 02

In-country/region support, all other countries/regions

If you require telephone support, call the number below for your country/region. If you require additional product repair services, see “Worldwide Hewlett-Packard Sales and Service Offices” on page 249.

Australia: +61 3 8877 8000 Hong Kong: 800 96 7729 India: 91 11 682 6035 Malaysia: +60 3 295 2566

New Zealand: +64 9 356 6640 Singapore: +65 272 5300 South Africa: +27 (0)11 8061030

HP First (North America Only)

HP FIRST is a free, automated fax retrieval service that is availab le to end users and resellers 24 hours per day, 7 days per week. HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP produ ct. Call from any Touch Tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.

Canada and the US: 800-333-1917

HP LaserJet 3150 Product

User Guide

Part Number: C4256-90952 Second Edition, January 2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.

Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.

Trademark Credits

JetSuite is a trademark of eFax.com, Inc. Microsoft, Windows, and MS-DOS are U.S. registered trademarks of Microsoft Corporation.

NERGY STAR is a U.S.

registered service mark of the U.S. EPA. CompuServe is a trademark of CompuServe, Inc. All other products mentioned herein may be trademarks of their respective companies.

This product is approved for use in the following countries/regions only:

Australia, Canada, Greece, Hong Kong, India, Ireland, Malaysia, New Zealand, Singapore, South Africa, the United Kingdom, and the United States.

Local country/region laws may prohibit the use of this product outside of the countries/regions specified. It is strictly forbidden by law in most countries/regions to connect nonapproved telecommuni-cations equipment (fax machines) to public telephone networks.

Safety Information WARNING! Potential Shoc k H azard

Always f ollow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1 Read and understand all

instructions in the user guide.

2 Use only a grounded

electrical outlet when connecting the

HP LaserJet 3150 to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

3 Do not touch the contacts

on the end of the telephone cord or any of the sockets on the HP LaserJet 3150. Replace damaged cords immediately.

Never install telephone

wiring during a lightning storm.

5 Observe all warnings and

instructions marked on the product.

6 Unplug this product from

wall outlets and telephone jacks before cleaning.

7 Do not install or use this

product near water or when you are wet.

8 Install the product securely

on a stable surface.

9 Install the product in a

protected location where no one can step on or trip over the line cord and the line cord will not be damaged.

10 If the product does not

operate normally, see chapter 8, "Troubleshooting and Maintenance."

11 Refer all servicing

questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in appendix A, "Specifications."

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

1 Introduction

Using the product with your installation. . . . . . . . . . . . . . . . . . . . . . 12

Using this guide with your installation . . . . . . . . . . . . . . . . . . . . . . . 13

2 Faxing

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting and loading items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting items for faxing, copying, and scanning . . . . . . . . . . 16

Loading items to be faxed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Overview of faxing from the product . . . . . . . . . . . . . . . . . . . . . . . . 20

Sending faxes from the product . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting the resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Resolution options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Inserting a pause while dialing . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using special dialing symbols. . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sending faxes to one recipient . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sending faxes to multiple recipients . . . . . . . . . . . . . . . . . . . . . 26

Using Manual Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Sending a fax by dialing from a telephone . . . . . . . . . . . . . . . . 28

Redialing manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sending long pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Sending a fax at a future time. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting up a fax for request (being polled) . . . . . . . . . . . . . . . . 32

Canceling the current fax job . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Canceling a fax job using Job Status . . . . . . . . . . . . . . . . . . . . 33

Receiving faxes to the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Loading paper for receiving faxes. . . . . . . . . . . . . . . . . . . . . . . 34

Setting the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . . 35

Printing faxes received to memory . . . . . . . . . . . . . . . . . . . . . . 35

Reprinting faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Clearing faxes from memory. . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Requesting a fax from another fax machine (polling). . . . . . . . 37

Using fax forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using remote retrieval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using pager notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sending paper faxes using the Document Assistant. . . . . . . . . . . . 43

Faxing using the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Sending faxes from a program . . . . . . . . . . . . . . . . . . . . . . . . . 44

Receiving faxes to your computer . . . . . . . . . . . . . . . . . . . . . . 45

Viewing faxes using the software . . . . . . . . . . . . . . . . . . . . . . . 46

Using the software for other fax tasks . . . . . . . . . . . . . . . . . . . 47

Customizing your own fax cover sheet. . . . . . . . . . . . . . . . . . . 48

Finding more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Hints and help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3 Printing

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Selecting print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Selecting media types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Selecting media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Loading media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Loading the paper input bin . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the single-sheet input slot. . . . . . . . . . . . . . . . . . . . . . . . 55

Selecting the output path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printing on letterhead and envelopes . . . . . . . . . . . . . . . . . . . . . . . 57

Printing tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Stopping a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Managing HP LaserJet toner cartridges . . . . . . . . . . . . . . . . . . . . . 62

Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Extending toner life by redistributing toner . . . . . . . . . . . . . . . . 63

Creating custom printing options (software) . . . . . . . . . . . . . . . . . . 64

Creating and using watermarks . . . . . . . . . . . . . . . . . . . . . . . . 64

Creating and using Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . 65

Hints and help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

4 Copying

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Selecting items to be copied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Loading paper for copy output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Loading items to be copied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Copying from the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Making copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjusting the resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Reducing or enlarging copies . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Copying long pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using the Document Assistant, overview . . . . . . . . . . . . . . . . . . . . 76

Features available only through the software . . . . . . . . . . . . . . . . . 77

Hints and help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

5 Scanning

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Selecting items for scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Loading items to be scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Starting a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using the Document Assistant to scan. . . . . . . . . . . . . . . . . . . 82

Using the JetSuite Pro desktop to scan . . . . . . . . . . . . . . . . . . 82

Working with scanned items in the viewer . . . . . . . . . . . . . . . . 84

Saving scanned items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Working with the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Stacking and unstacking files . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Using link icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Customizing the Manager toolbar . . . . . . . . . . . . . . . . . . . . . . 90

Scanning to text using OCR . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

About OCR software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Scanning from a TWAIN-enabled program . . . . . . . . . . . . . . . . . . . 92

Scanning long pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Hints and help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

6 E-Mailing Portable Documents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Introducing the portable document viewer . . . . . . . . . . . . . . . . . . . 96

Selecting items for scanning to e-mail. . . . . . . . . . . . . . . . . . . . . . . 97

Loading items to be scanned to e-mail . . . . . . . . . . . . . . . . . . . . . . 97

E-mailing documents from the product . . . . . . . . . . . . . . . . . . . . . . 99

E-mailing paper documents from the Document Assistant . . . . . 100

E-mailing paper documents by scanning first . . . . . . . . . . . . . . . . 101

E-mailing portable documents from the JetSuite Pro software . . 101

E-mailing portable documents from other programs . . . . . . . . . . 102

7 Managing Basic Features

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using the control panel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

The Menu tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting send fax options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Inserting a pause or wait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Enabling special dialing symbols . . . . . . . . . . . . . . . . . . . . . . 108

Using special dialing symbols. . . . . . . . . . . . . . . . . . . . . . . . . 108

About one-touch keys, speed-dial codes,

and group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Programming speed-dial codes from the control panel . . . . . 111

Programming group-dial codes from the control panel. . . . . . 113

Programming speed-dial codes from the software . . . . . . . 115

Programming group-dial codes from the software . . . . . . . . 116

Backing up and restoring codes . . . . . . . . . . . . . . . . . . . . . . 117

Programming a one-touch key for alternate

long distance service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Enabling a dialing prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Changing the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Changing the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting number of redials . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Adjusting time between redials. . . . . . . . . . . . . . . . . . . . . . . . 124

Selecting tone or pulse dialing mode . . . . . . . . . . . . . . . . . . . 125

Changing detect dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Enabling billing codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Setting receive fax options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Changing answer mode and rings to answer . . . . . . . . . . . . . 129

Blocking or unblocking fax numbers . . . . . . . . . . . . . . . . . . . 130

Enabling distinctive ring detection . . . . . . . . . . . . . . . . . . . . . 132

Turning on or off error correction . . . . . . . . . . . . . . . . . . . . . . 134

Changing the page stamp option . . . . . . . . . . . . . . . . . . . . . . 135

Receiving faxes to memory . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Enabling remote retrieval and setting a password . . . . . . . . . 137

Setting autoreduction for incoming faxes . . . . . . . . . . . . . . . . 138

Changing the silence detect mode . . . . . . . . . . . . . . . . . . . . . 139

Enabling an extension phone . . . . . . . . . . . . . . . . . . . . . . . . 139

Changing compression for incoming faxes . . . . . . . . . . . . . . 140

Managing logs and reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Printing the fax log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Printing the billing log only . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Printing the Block Fax list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Setting when the fax log prints . . . . . . . . . . . . . . . . . . . . . . . . 144

Setting when transmission reports print . . . . . . . . . . . . . . . . . 145

Printing a one-touch, speed-dial, and group-dial report . . . . . 146

Printing a configuration report. . . . . . . . . . . . . . . . . . . . . . . . . 146

Printing a self-test report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Printing a Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Printing all reports at once . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Adjusting general defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Controlling sound volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Changing the default resolution . . . . . . . . . . . . . . . . . . . . . . . 151

Changing the default contrast. . . . . . . . . . . . . . . . . . . . . . . . . 152

Setting the default collation. . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Setting the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Changing the default copy size. . . . . . . . . . . . . . . . . . . . . . . . 155

Changing the language on the display panel . . . . . . . . . . . . . 156

Restoring factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Hints and help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

8 Troubleshooting and Maintenance

Basic troubleshooting steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Clearing jams from the scanner area . . . . . . . . . . . . . . . . . . . . . . 160

Clearing jams from paper path areas . . . . . . . . . . . . . . . . . . . . . . 162

Resetting the HP LaserJet 3150 product . . . . . . . . . . . . . . . . 166

Resolving control panel error messages. . . . . . . . . . . . . . . . . . . . 167

Solving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Solving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Solving copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Solving scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Solving general software problems. . . . . . . . . . . . . . . . . . . . . . . . 200

Solving image quality problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Solving paper feed problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Cleaning the scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Recalibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Cleaning the print path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Using a cleaning page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Ordering software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Uninstalling the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Appendix A Specifications

Simultaneous tasking features . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Paper weight equivalence table (approximate) . . . . . . . . . . . . . . . 230

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

FCC part 68 requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Telephone consumer protection act (US) . . . . . . . . . . . . . . . . . . . 234

IC CS-03 requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Regulatory information for European Union countries . . . . . . . . . 236

New Zealand Telecom Regulatory Notices. . . . . . . . . . . . . . . . . . 237

Declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Environmental product stewardship program . . . . . . . . . . . . . . . . 239

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Battery Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Appendix B Service and Support Information

Warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . 243

Obtaining hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Returning the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

HP sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Appendix C Changing Parallel Port Modes

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Other areas of potential conflict . . . . . . . . . . . . . . . . . . . . . . . 258

Glossary Index

Introduction

Thank you for purchasing the HP LaserJet 3150 product, a powerful business tool with the capabilities of a full range of office equipment. With the HP LaserJet 3150 product, you can:

●

Print – Easily print documents with the laser quality you have come to expect from an HP LaserJet printer.

●

Fax – Use the HP LaserJet 3150 product as a standalone fax machine (your computer does not have to be on) to send and receive laser-quality faxes, as well as perform advanced tasks such as forwarding faxes to another location. Use the software to send faxes from and receive them to your computer (PC faxing).

●

Copy – Make superior laser-quality copies. You can make up to 99 copies of a 30-page original. You can also adjust the contrast, enlarge or reduce the copies, collate, and more.

●

Scan – Scan important documents to create electronic files of them. Use the scanner to make a fax cover sheet from your letterhead, or scan documents for use with other software. You can also scan a document and attach it to an e-mail message (if you have an e-mail program).

●

Use Software – Use the software to print, fax, copy, or scan. Also use the software to store and organize scanned documents so you can quickly find that invoice, receipt, or business card from weeks ago.

This multifunction product helps increase your productivity by allowing you to do more than one task at a time. Send an electronic fax while the HP LaserJet 3150 product makes copies, or scan a document while printing.

This user guide provides details for doing tasks from the product control panel, changing infrequently used settings, resolving problems, and contacting HP support. This guide also provides an overview of how the software works. For more detailed information about using the software, see the software Help.

Using the product with your installation

The HP LaserJet 3150 product can function in one of three installations: as a standalone fax and copier not connected to a computer, connected to a network using an HP JetDirect print server, or directly connected to a computer. If it is connected to a computer, you can share the product with other network users.

The product works in any of these situations, but feature availability varies. This table shows which features are available depending on how you connect the product.

Feature or Function: Connected

directly to computer, local user*

Faxing to and from the HP LaserJet 3150 product (walk-up)

Copying from the HP LaserJet 3150 product (walk-up)

Access through the control panel to HP LaserJet 3150 product setup options, fax and copy options, and setup for onetouch keys and speed-dial and group-dial codes (walk-up)

Printing from your computer to the HP LaserJet 3150 product

Access to special copying features, such as two or four pages per sheet (2 up and 4 up) and collation for very large documents

Access to PC fax PhoneBooks Scanning from the HP LaserJet 3150

product to your computer Receiving faxes to your computer (PC

faxing) Faxing electronic documents from your

computer (PC faxing) Optical character recognition (OCR)

software for converting scanned images to editable text documents

Quick access through the software to HP LaserJet 3150 product setup options, fax and copy options, and setup for onetouch keys and speed-dial codes

* Available to user of the computer directly connected to the product. ** Available to other users on the network when Windows sharing is enabled from the computer directly

connected to the product.

✓✓✓✓ ✓✓✓✓ ✓✓✓✓

✓✓✓ ✓

✓✓ ✓✓

✓ ✓✓ ✓✓

✓

Connected directly to computer (shared), other users**

Connected to network via HP JetDirect print server

Standalone, without software

12 1 Introduction

Using this guide with your installation

Because product functionality varies according to installation, all procedures in this guide will have one or more of the following icons next to them to denote from where you can do that procedure.

Appears next to procedures you can do from the control panel.

Appears next to procedures you can do from the Document Assistant or software when the product is directly connected to your computer using a parallel cable. The Document Assistant is only available to a computer directly connected to the product.

Appears next to procedures you can do from your computer if the product is directly connected to someone else’s computer using a parallel cable and the other person has enabled Windows sharing. All procedures you can do are printing related.

Appears next to procedures you can do from your computer if the HP LaserJet 3150 product is connected to the network using an HP JetDirect print server.

Using this guide with your installation 13

14 1 Introduction

Faxing

Introduction

This chapter provides an overview of the different faxing capabilities provided by the HP LaserJet 3150 product and the software.

How do I send paper faxes from and receive them to the product? This chapter provides those procedures, which have the

icon shown at the left next to them.

If my computer is directly conn ected to the product, how do I send paper faxes from the Document Assistant or send and receive electronic faxes from the software? In this chapter, read

the overview of the Document Assistant and software and about how to do the most common tasks. Also, procedures in the "Sending faxes from the product" and "Receiving faxes to the product" sections in this chapter that you can do with paper faxes from your computer have the icon shown at the left next to them. In the other sections in this chapter, the icon denotes information applicable to your connection situation, or software-related procedures you can do. All additional instructions for using the Document Assistant or faxing electronic documents are in the software Help, viewed by clicking Help on the Document Assistant or from any window in the JetSuite software.

If the product is connected to the netw or k using an HP JetDirect print server , how do I send electr onic faxes f rom t he software? In

this chapter, read the overview of the software and about how to do the most common tasks. The icon shown at the left indicates which sections apply to your situation. All additional instructions for using the software are in the software Help, viewed from any window in the JetSuite software.

How do I get help changing de fault fax settings, pr inting reports, and programming one-touch keys and speed-dial codes?

Because these are tasks you do infrequently, they are located in chapter 7, "Managing Basic Features."

Introduction 15

Selecting and loading items

Follow the instructions below for selecting, orienting, and sending paper faxes.

Selecting items for faxing, copying, and scanning

The HP LaserJet 3150 product can scan various sizes of items from 2 by 3.5 inches (51 by 89 mm) (the size of a business card) to 8.5 by 14 inches (215 by 356 mm). The product can fax and copy items, from 2 by 3.5 inches (51 by 89 mm) to 8.5 by 39 inches (215 by 991 mm). To fax or copy items longer than 39 inches, see “Sending long pages” on page 30.

The product accepts bond papers, onionskin papers, newspaper pages, magazine pages, recycled papers, transparencies, items in carrier sheets, and photographs in carrier sheets. Also, coarser papers scan more easily. While slick papers go through the HP LaserJet 3150 product, it may be more difficult. For best results, feed slick sheets one at a time.

You should not put anything in the HP LaserJet 3150 product that could get stuck in or damage the feed mechanism. Observe the foll owing to minimize the possibility of jams .

16 2 Faxing

●

Remove self-stick notes.

●

Remove staples and paper clips.

●

Straighten any curls or wrinkles from documents before putting them into the document feeder tray.

●

Do not send any document with glue, correction fluid, or wet ink on it.

●

Do not send gum-backed paper or labels.

●

Place documents with tears, perforations, or punch holes in a carrier sheet, which you can buy or make (see below).

●

Avoid multiple copy forms.

When loading items to be faxed, copied, or scanned, you need to protect small, fragile, lightweight (less than 12 lb, or 46 g/m

), or irregularly sized items such as receipts, newspaper clippings, photographs or old or worn documents. To do so, HP recommends that you do one of the following:

●

Place the item in a carrier sheet. You can buy a carrier sheet, or you can make one by taping a transparency and piece of paper together along one of the short sides. Insert the item to be faxed, copied, or scanned into the carrier, and insert the carrier into the document feeder tray, taped edge first.

●

Using clear tape, tape the leading and trailing edges of the item to a sheet of letter- or A4-size paper. If the item is not square or rectangular, tape all edges of the item to the paper.

●

If you have access to a full-size copier, copy the item first and then send the copy through the scanner.

When sending items in a carrier sheet, you need to move the special media lever to the right and feed only one carrier sheet at a time. See “To load special items” on page 19.

If you have a problem with the HP LaserJet 3150 product, see chapter 8, "Troubleshooting and Maintenance."

Selecting and loading items 17

Loading items to be faxed

Whether you want to fax, copy, or scan, the procedure for loading the document is the same. If your document is on a regular weight paper (from 12 to 28 lb or 46 to 105 g/m items” on page 18. If your document is a transparency, in a carrier sheet, or is not on regular weight paper, use “To load special items” on page 19.

To load normal items

1 Adjust the guides in the document

feeder tray to the size of the item you are loading.

2 Place up to 30 pages top first, face

down, into the document feeder tray.

Wait f or the HP LaserJet 3150 product to load the first page.

), use “To load normal

18 2 Faxing

To load special items

CAUTION

Make sure to use a carrier sheet when faxing fragile items and photographs. Sent unprotected, fragile items can be damaged, and photographs will be scratched and can lose their finish.

1 Adjust the guides in the document

feeder tray to the size of the item you are loading.

2 Locate the special media lever on

the top edge of the control panel and move it to the right.

CAUTION

Do not move the lever after the HP LaserJet 3150 product has begun sending the page.

3 Load only one sheet at a time, top

first, face down, into the document feeder tray.

Note

If you are loading a business card, place it with a long edge first.

Wait f or the HP LaserJet 3150 product to load the page.

Note

Move the special media lever back to the left after sending special items. A stack of regular pages sent with the lever at the right can go through in multiples and may cause jams.

Selecting and loading items 19

Overview of faxing from the product

Faxing to and from the HP LaserJet 3150 product is available to all users. The HP LaserJet 3150 product operates just like a regular fax machine; you don’t have to install the software or have the computer on for it to work. From the HP LaserJet 3150 product, you can send and receive paper faxes and adjust all settings needed for f axing from the control panel.

Normally, received fax es are printed at the HP LaserJet 3150 product. However, you can choose to have incoming faxes stored in the HP LaserJet 3150 product’s memory until you print them.

Hint If you want to improve the quality of a paper document before faxing it,

scan the document to the viewer of the JetSuite Pro Desktop program first and straighten or clean the image. Then, send it as a fax from the software. See chapter 5, "Scanning," for more information.

Sending faxes from the product

Follow the instructions in this section for adjusting options such as contrast and resolution for outgoing faxes, sending faxes now or later, redialing, or canceling pending jobs.

20 2 Faxing

Adjusting the contrast

The contrast setting affects the lightness or darkness of an outgoing fax as it is being sent. Using the following procedure changes the contrast for the current job only. After the fax has been sent, the contrast setting returns to the default.

Note To change the default contrast, see “Changing the default contrast” on

page 152.

To adjust the contrast

1 Press C 2 Use the < and > keys to scroll through the choices. You can

choose NORMAL (the default), DARKER, DARKEST, LIGHTER, or LIGHTEST.

3 Press E

ONTRAST

NTER/MENU

to display the current contrast setting.

to save the selection.

Adjusting the resolution

Resolution affects the quality in dots per inch (dpi) of documents to be faxed. It also affects the transmission speed. For a discussion of which resolution to choose, see “Resolution options” on page 22.

Use this procedure to change the resolution for the current job only. After the fax has been sent, the resolution setting returns to the default.

Note To change the default resolution setting, see “Changing the default

resolution” on page 151.

To adjust the resolution

1 Press R

ESOLUTION

to display the current resolution setting.

2 Use the < and > keys to scroll through the choices. You can

choose STANDARD, FINE (the default), SUPERFINE, or PHOTO.

3 Press E

NTER/MENU

to save the selection.

Sending faxes from the product 21

Resolution options

Use this table to determine which resolution setting to choose for your fax. Note that each increase in quality lengthens transmission time.

Choose this resolution: For this result:

Standard

(203 by 98 dpi)

Fine (203 by 196 dpi)

Superfine (300 by 300 dpi)

Standard quality for words.

● Use this setting when spe ed is mo re important

than quality. This is the faste st of the resol ution settings.

● All fax machines can receive at this quality.

● Words have better quality than graphics or

photos.

Higher quality for words.

● Use this setting for good all-around quality.

● Most fax machines c an receive at this setting.

If they cannot, they will receive at Standard.

● Words have better quality than graphics or

photos.

Best quality for words.

● Words have better quality than graphics or

photos.

● Only a few fax machines receive at this mode.

If they cannot, they will receive at the highest supported resolution.

● Documents with this resoluti on are not

scanned before th e fax number connects.

● Fax es to a g roup , f axe s to be polled, or delay ed

faxes cannot use this setting.

22 2 Faxing

Photo

(halftone images scan up to 300 by 300 dpi)

Best quality for graphics and photos.

● Use this setting when the quality of graphics

and photos in the document is more important than the quality of words.

● Only a few fax machines receive at this mode.

If they cannot, they will receive at the highest supported resolution.

● The document will be scanned as a halftone

image (which simulates shades of gray) at up to 300 by 300 dpi.

● This is the longest of the transmission times.

● Documents with this resoluti on are not

scanned before th e fax number connects.

● Fax es to a g roup , f axe s to be polled, or delay ed

faxes cannot use this setting.

Inserting a pause while dialing

You can insert pauses into a fax number you are dialing or programming to a one-touch key, speed-dial code, or group-dial code. Pauses are often needed when dialing internationally.

Press R sequence. A comma appears on the control pan el dis pl ay, indicati ng that the pause will occur at that point in the dialing sequence.

If you enter the pause at the end of a number you are programming into a one-touch key, speed-dial code, or group-dial code, the HP LaserJet 3150 product waits to dial this number until you enter another number. (This is also known as concatenated dialing.)

EDIAL/PAUSE

to enter a two-second pause in your dialing

Using special dialing symbols

After enabling special dialing symbols, you can use them when dialing a fax number or entering a fax number for a one-touch key, speed-dial code, or group-dial code.

Note Before using special dialing symbols such as charge codes, you must

enable them. See “Enabling special dialing symbols” on page 108.

To use special dial symbols

1 When you reach the position in the fax number where you need

the symbol, press *.

2 Use the < and > keys to scroll through the symbols until you reach

the one you need and press E

3 The special symbol is entered into the fax number. It will be

represented by a letter or punctuation mark.

- Or Depending on the symbol you chose, you may be asked to make additional choices before the symbol is entered into the fax number.

NTER/MENU

Sending faxes from the product 23

Special dialing symbols options

The following table shows which dialing symbols can be entered into a fax number using the procedure on the previous page.

Choice in Menu Symbol

Does this in fax number

Dial * * Dials a *. Detect dial tone D Detects a dial tone in the dialing sequence. Tone dial T Selects tone dialing. Error correction E Disables error correction mode. Fax speed Ä, Î, or 'I Chooses the maximum transmission speed. Charge code C or $ Stores a charge code or pauses the dialing

sequence to allow you to enter a charge

code.

Hook flash ! Performs an automatic hook switch.

24 2 Faxing

Sending faxes to one recipient

This procedure details how to send a fax to one recipient.

To send a fax

1 Dial the fax number using one of the following methods:

• Use the numeric keys.

• If the fax number you are calling has a one-touch key, press

that key.

• If the fax number you are calling has a speed-dial code, press

PEED DIAL

S MENU

, enter the speed-dial code, and press E

Note When dialing using the numeric keys, include any pauses or other

needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long distance prefix.

2 Load the document into the document feeder tray. 3 Adjust any options, such as contrast or resolution.

TART

4 Press S

NTER

After the last page of the fax has exited the HP LaserJet 3150 product, you can start sending another fax, copying, or scanning.

If you faxed a thick document, make sure to move the special media lever back to the left. A stack of regular pages sent while the lever is at the right may cause multiple feeds, jams, or both.

Hints You can send a fax by loading the document first. Then, adjust any

TART

options, dial the number, and press S

If there are fax numbers you use regularly , you can assign a one-touch key or speed-dial code for them. See “Programming speed-dial codes from the control panel” on page 111 for instructions.

If your computer is directly connected to the product, you can send a fax to a fax number that is programmed into the PC Fax Phone Book. After you have loaded the document into the document feeder tray , click PC Fax on the Document Assistant. Then, choose a fax number from the PC Fax Phone Book and send the fax.

Sending faxes from the product 25

Sending faxes to multiple recipients

You can send a paper fax to several fax numbers at once. If you want to send a fax to a group of fax numbers you have assigned to a groupdial code, use “To send a fax using a group-dial code.” If you want to send to up to 100 numbers that do not have a group-dial code, use “To send a fax to an ad-hoc group.”

In the rare instance that your document does not fit into memory, you will need to send the document to each fax number one at a time, or use the Document Assistant.

To send a fax using a group-dial code

1 Load the document into the document feeder tray. 2 Adjust any options, such as contrast or resolution. Only Standard

or Fine resolution is available when sending to a group. If you choose Superfine or Photo, the resolution defaults to Fine.

3 Press the one-touch key for the group.

- Or Press S

PEED DIAL

and the group-dial code for the group.

4 Press E 5 Press S

NTER/MENU TART

The HP LaserJet 3150 product scans the document into memory and sends the fax to each fax number specified. If a number in the group is busy, the HP LaserJet 3150 product dials the remaining numbers before attempting any redials.

Note You can send a fax by dialing the number and then loading the

document. Then, adjust any options and press S

TART

Hint You can send a fax to a group programmed into the PC Fax Phone

Book. After you have loaded the document into the document feeder tray, click PC Fax on the Document Assistant. Then, choose the group from the PC Fax Phone Book and send the fax.

26 2 Faxing

Hint If you regularly send fax es to the same group of people, you can assign

a group-dial code to their fax numbers. See “Programming group-dial codes from the control panel” on page 113 for instructions.

To send a fax to an ad-hoc group

1 Dial the first fax number using one of the following methods:

• Use the numeric keys.

• If the fax number you are calling has a one-touch key, press

that key.

• If the fax number you are calling has a speed dial code, press

PEED DIAL

, enter the speed-dial code, and press E

Note When dialing using the numeric keys, include any pauses or other

needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9), or a long distance prefix.

NTER

2 Press E

Repeat steps 1-2 to continue entering numbers.

NTER/MENU

- Or Go to the next step.

4 Load the document into the document feeder tray. 5 Adjust any options, such as contrast or resolution. Only Standard

or Fine resolution is available when sending to a group. If you choose Superfine or Photo, the resolution defaults to Fine.

TART

6 Press S

The HP LaserJet 3150 product scans the document into memory and sends the fax to each fax number. If a number in the group is busy, the HP LaserJet 3150 product dials the remaining numbers before attempting any redials.

Note You can send a fax to a group by loading the document first. Then,

adjust any options, dial the numbers, and press S

TART

Hint You can send a fax to fax n umbers programmed into the PC Fax Phone

Book. After you have loaded the document into the document feeder tray, click PC Fax on the Document Assistant. Then, choose the fax numbers from the PC Fax Phone Book and send the fax.

Sending faxes from the product 27

Using Manual Dial

Normally, the HP LaserJet 3150 product dials after you press S There may be times, however, when you want the HP LaserJet 3150 product to dial each number as you press it. For example, if you’re charging your fax call to a calling card, you’ll need to dial the fax number, wait f or the acceptance tone of your telephone company , and then dial the calling card number. When dialing internationally, you may need to dial part of the number and then listen for dial tones before continuing to dial.

TART

To use Manual Dial

1 Place the document in the document feeder tray. 2 Press M

hook, and you can hear the dial tone.

3 Begin dialing, up to a maximum of 60 characters. The fax number

dials as you enter each digit. This allows you to wait for pauses, dial tones, international access tones, or calling card acceptance tones before continuing to dial.

ANUAL DIAL

. The HP LaserJet 3150 product goes off

Sending a fax by dialing from a telephone

There may be times when you want to dial a fax number from a telephone connected to the same line as the HP LaserJet 3150 product. For example, if you are sending a fax to a person whose HP LaserJet 3150 product is in Manual mode, you can call them first to let them know the fax is coming.

28 2 Faxing

To send a fax by dialing from a telephone

1 Place the document in the document feeder tray. 2 Pick up the handset of a phone connected to the HP LaserJet

3150 product and dial the fax number using the phone’s or the HP LaserJet 3150 product’s numeric keys.

3 When the recipient answers, instruct them to start their fax

machine.

TART

4 When you hear the fax tones, press S

the fax, and then hang up the phone.

to begin transmitting

+ 256 hidden pages